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{ : "https://schema.org", : "FAQPage", "mainEntity": [ { : "Question", "name": "What can I expect during my appointment?", "acceptedAnswer": { : "Answer", "text": "During your appointment, your provider will conduct a full evaluation of your symptoms and may prescribe medications or treatments as needed, which will be sent to the pharmacy of your choice the same day. If necessary, the provider may refer you out to a local lab for testing, or to a pulmonary specialist." } }, { : "Question", "name": "Can my Strep Throat, Tonsillitis, or sore throat be assessed and treated via a video appointment from home?", "acceptedAnswer": { : "Answer", "text": "Yes. Circle Medical providers are board certified primary care providers who specialize in diagnosing and treating Strep Throat, Tonsillitis, and other medical conditions from the comfort of your own home." } }, { : "Question", "name": "Do I need to go to urgent care to treat my Strep Throat symptoms?", "acceptedAnswer": { : "Answer", "text": "At Circle Medical, all of your visits can be performed from the comfort of your own home. No driving to an in person clinic, experiencing long wait times, risking exposure from other sick patients, and not knowing the provider that is going to treat you. If you are already a Circle Medical patient, you can be seen by your current Circle Medical provider for Strep Throat diagnosis and treatments. If your provider determines that you are suffering from a severe case of Strep Throat and require acute treatment, they may recommend you visit an Urgent Care center." } }, { : "Question", "name": "How soon will I receive my prescriptions?", "acceptedAnswer": { : "Answer", "text": "Your provider will send your prescriptions to your preferred pharmacy the same day as your visit." } }, { : "Question", "name": "Can Circle Medical providers provide treatment for other medical problems besides Strep Throat and Tonsillitis?", "acceptedAnswer": { : "Answer", "text": "Yes. At Circle Medical, all of our healthcare providers are board-certified primary care providers who can treat a wide array of health conditions." } }, { : "Question", "name": "Is my provider able to refer me to a specialist if it is needed?", "acceptedAnswer": { : "Answer", "text": "Yes. Your provider can assist you in the treatment of your medical conditions as well as order imaging or referrals as needed." } }, { : "Question", "name": "What if I need in-person testing or examinations?", "acceptedAnswer": { : "Answer", "text": "If any in-person care is needed, such as bloodwork, vaccinations, or other testing, our providers are able to send the appropriate request to a nearby lab. Results will be integrated with our HIPAA-compliant mobile app so that patients have access to all of their medical records in one secure place." } }, { : "Question", "name": "What states do you operate in?", "acceptedAnswer": { : "Answer", "text": "To see our list of currently available states, begin booking an appointment. You must be currently residing in the state of treatment as well as have your primary pharmacy be in that same state in order to be a patient at our practice." } }, { : "Question", "name": "How long are the appointments?", "acceptedAnswer": { : "Answer", "text": "The first intake appointment is 30 minutes. Follow-up appointments are 15 minutes each." } }, { : "Question", "name": "Does my provider accept my insurance?", "acceptedAnswer": { : "Answer", "text": "Our practice accepts a wide range of commercial insurances. Please note that individual providers may be in-network with different insurances, and we are unable to accept certain plan types based on our insurance contracts. To confirm if we accept your insurance, you can go through our insurance verification during the appointment booking process, or on our mobile or web apps." } }, { : "Question", "name": "How much will my appointment cost if I’m using insurance?", "acceptedAnswer": { : "Answer", "text": "We will provide a cost estimate at booking, although there are cases where insurance will not provide real-time benefit information. Your final out-of-pocket cost is determined after we submit a claim to your insurance, and is based on the details of your insurance plan. For an exact estimate of your cost, we always recommend contacting your insurance directly." } }, { : "Question", "name": "How does billing work?", "acceptedAnswer": { : "Answer", "text": "If you choose to self-pay, you will be sent an invoice shortly after your provider finalizes your appointment summary (typically within two days). Any balances that are not paid within 48 hours of invoice notice will be charged to your default payment method on file. If you choose to bill your appointment to insurance, it typically takes 4-6 weeks for your insurance to process your claim and return your out-of-pocket cost, including any applicable deductibles, co-pays, and/or coinsurance. The amount on the invoice should reflect the balance that is owed after your insurance has paid its share. You will be sent an invoice letting you know of an upcoming charge for your out-of-pocket cost. Any balances that are not paid within 48 hours of invoice notice will be charged to your default payment method on file." } } ] }
{ : "https://schema.org", : "FAQPage", "mainEntity": [ { : "Question", "name": "Do new patients need to prepare anything for their first appointment at Circle Medical?", "acceptedAnswer": { : "Answer", "text": "For a detailed breakdown of what you need for your first appointment with our online doctors and healthcare providers, read the article below: How to Prepare for Your First Appointment" } }, { : "Question", "name": "Why would I choose a virtual telemedicine appointment over going to my doctor's office?", "acceptedAnswer": { : "Answer", "text": "With Circle Medical, you don't have to choose. We offer virtual care appointments as well as in-person visits at select in-person locations.\n\nVirtual visits allow you to see a provider from the comfort of your home. No travel, no parking hassles, and more flexible scheduling than a traditional doctor's office, when appropriate." } }, { : "Question", "name": "How do I know how much my specific appointment will cost?", "acceptedAnswer": { : "Answer", "text": "We provide a cost estimate during booking, based on your health insurance plan. If you have insurance coverage, your final cost is determined after we submit a claim. Once processed, we’ll notify you in the app and you can pay securely online." } }, { : "Question", "name": "What insurance do you accept?", "acceptedAnswer": { : "Answer", "text": "We accept over 1,500 insurance plans and cover many major PPO plans across the U.S. To confirm if we accept your insurance, begin booking an appointment online or in our app. You’ll enter your insurance information for real-time verification." } }, { : "Question", "name": "What states do you operate in?", "acceptedAnswer": { : "Answer", "text": "To view where we currently offer primary care services and virtual appointments, begin booking an appointment through our website or app.\n\nPlease note: you must be physically located in the state of treatment and have a pharmacy directly in that state to receive care." } }, { : "Question", "name": "Do new patients need to prepare anything for their first appointment at Circle Medical?", "acceptedAnswer": { : "Answer", "text": "For a detailed breakdown of what you need for your first appointment with our online doctors and healthcare providers, read the article below: How to Prepare for Your First Appointment" } }, { : "Question", "name": "What if I need in-person testing or examinations?", "acceptedAnswer": { : "Answer", "text": "If your telehealth visit requires in-person testing, such as lab work or vaccinations, your provider can send an order directly to a nearby lab or pharmacy. Results are integrated into our secure, HIPAA-compliant app for easy access to your medical records, prescriptions, and treatment plans." } }, { : "Question", "name": "Can I use Circle Medical for urgent care-type reasons?", "acceptedAnswer": { : "Answer", "text": "We can help diagnose and treat many common conditions that are often treated at urgent care centers. If a condition requires immediate or emergency medical care, we recommend that you immediately seek in-person care at a local urgent care or emergency room." } }, { : "Question", "name": "What kinds of services do your primary care providers offer?", "acceptedAnswer": { : "Answer", "text": "Our board-certified doctors, physician assistants, and nurse practitioners provide high-quality care for a wide range of medical needs, including preventive care, chronic condition management, common urgent care-type conditions, mental health services, and more.\n\nWe treat common conditions such as allergies, hypertension, diabetes, fatigue, sleep issues, and more, just like a traditional primary care practice." } }, { : "Question", "name": "Do you offer online doctor visits for common conditions?", "acceptedAnswer": { : "Answer", "text": "Yes, our online doctors, physician assistants, and nurse practitioners are available for virtual visits to diagnose and treat many common conditions like sinus infections, skin issues, sleep problems, anxiety, and more.\n\nThese medical visits are convenient, secure, and can often include sending prescriptions to your pharmacy directly, if medically appropriate." } }, { : "Question", "name": "What is the difference between a telehealth appointment and an in-person visit?", "acceptedAnswer": { : "Answer", "text": "A telehealth visit allows you to see a healthcare provider from home via video. In-person visits are available at select clinic locations for certain medical needs. Both appointment types are conducted by board-certified doctors, physician assistants, or nurse practitioners." } }, { : "Question", "name": "How soon can I schedule a virtual visit?", "acceptedAnswer": { : "Answer", "text": "Appointments are available daily, often with same-day or next-day availability. To see a provider as soon as possible, book with the next available provider through our app or website." } }, { : "Question", "name": "How do I know how much my specific appointment will cost?", "acceptedAnswer": { : "Answer", "text": "We provide a cost estimate during booking, based on your health insurance plan. If you have insurance coverage, your final cost is determined after we submit a claim. Once processed, we’ll notify you in the app and you can pay securely online." } }, { : "Question", "name": "When do I get charged for my appointment?", "acceptedAnswer": { : "Answer", "text": "With insurance: After your telehealth appointment, we submit the claim and notify you of any remaining balance. We will automatically charge the card on file after 48 hours unless you pay earlier.\n\nWithout insurance: You’ll receive an invoice 1–2 days after your medical visit. Pay directly through the app, or we’ll charge the card on file after 48 hours." } }, { : "Question", "name": "What insurance do you accept?", "acceptedAnswer": { : "Answer", "text": "We accept over 1,500 insurance plans and cover many major PPO plans across the U.S. To confirm if we accept your insurance, begin booking an appointment online or in our app. You’ll enter your insurance information for real-time verification." } }, { : "Question", "name": "What if I’m having trouble verifying my insurance coverage?", "acceptedAnswer": { : "Answer", "text": "Call your health insurance provider’s Member Services number on the back of your card. You can also message our support team through the in-app chat." } }, { : "Question", "name": "What is the total cost of diagnosis and treatment?", "acceptedAnswer": { : "Answer", "text": "Your per-appointment cost depends on your insurance plan. If your out-of-pocket costs are high, you may have a high-deductible health plan (HDHP). In this case, you’ll pay more upfront until your deductible is met.\n\nOnce you’ve entered your insurance information in the app, we’ll display your remaining deductible on the booking page (may not reflect the most recent claims)." } } ] }
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