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Where appropriate we build a path to modern equivalents through <a href=\"/it-services/digital-transformation/\" class=\"dt-tc-link\">digital transformation</a> or <a href=\"/it-services/strategic-it-projects/\" class=\"dt-tc-link\">strategic IT projects</a> — and where the application is locked, we run it safely with compensating controls until the business is ready to retire it." } }, { : "Question", "name": "Which cybersecurity stack do you standardize on?", "acceptedAnswer": { : "Answer", "text": "Our default secure baseline is <a href=\"https://www.sentinelone.com/\" class=\"dt-tc-link\" target=\"_blank\" rel=\"noopener\">SentinelOne</a> (EDR), <a href=\"https://www.microsoft.com/security/business/microsoft-defender\" class=\"dt-tc-link\" target=\"_blank\" rel=\"noopener\">Microsoft Defender</a> or <a href=\"https://www.avanan.com/\" class=\"dt-tc-link\" target=\"_blank\" rel=\"noopener\">Avanan</a> (email), <a href=\"https://azure.microsoft.com/products/microsoft-sentinel/\" class=\"dt-tc-link\" target=\"_blank\" rel=\"noopener\">Microsoft Sentinel</a> or <a href=\"https://www.blumira.com/\" class=\"dt-tc-link\" target=\"_blank\" rel=\"noopener\">Blumira</a> (SIEM), and our own <a href=\"/products/x-phish-phishing-assessment/\" class=\"dt-tc-link\">X-Phish</a> for phishing assessment — all monitored 24/7 through <a href=\"/cybersecurity-plans/x-soc-managed-security-operations-center/\" class=\"dt-tc-link\">X-SOC</a>. We're not locked in: clients running <a href=\"https://www.crowdstrike.com/\" class=\"dt-tc-link\" target=\"_blank\" rel=\"noopener\">CrowdStrike</a>, <a href=\"https://www.huntress.com/\" class=\"dt-tc-link\" target=\"_blank\" rel=\"noopener\">Huntress</a>, <a href=\"https://www.mimecast.com/\" class=\"dt-tc-link\" target=\"_blank\" rel=\"noopener\">Mimecast</a>, or <a href=\"https://www.proofpoint.com/\" class=\"dt-tc-link\" target=\"_blank\" rel=\"noopener\">Proofpoint</a> stay on those platforms when there's a reason to. Full breakdown on the <a href=\"/it-services/managed-cybersecurity/\" class=\"dt-tc-link\">managed cybersecurity</a> page." } }, { : "Question", "name": "Are you compliance-ready for HIPAA, SOC 2, CMMC?", "acceptedAnswer": { : "Answer", "text": "Yes. We deliver compliance-aligned managed IT for healthcare (<a href=\"https://www.hhs.gov/hipaa/\" class=\"dt-tc-link\" target=\"_blank\" rel=\"noopener\">HIPAA</a>), financial services (<a href=\"https://www.aicpa-cima.com/topic/audit-assurance/audit-and-assurance-greater-than-soc-2\" class=\"dt-tc-link\" target=\"_blank\" rel=\"noopener\">SOC 2</a>, FINRA, SEC), government contractors and DIB (<a href=\"https://dodcio.defense.gov/CMMC/\" class=\"dt-tc-link\" target=\"_blank\" rel=\"noopener\">CMMC Level 2</a> via our Mongoose tier), and education (<a href=\"https://studentprivacy.ed.gov/ferpa\" class=\"dt-tc-link\" target=\"_blank\" rel=\"noopener\">FERPA</a>). Frameworks are implemented and maintained year-round, not stood up in a panic two weeks before audit. <a href=\"/it-services/compliance-adherence/\" class=\"dt-tc-link\">See our compliance services</a> for the full framework matrix, or <a href=\"/about-us/business-it-services-industries-served/\" class=\"dt-tc-link\">browse industries served</a>." } }, { : "Question", "name": "How do you handle AI and emerging technology?", "acceptedAnswer": { : "Answer", "text": "Carefully. We deploy <a href=\"https://copilot.microsoft.com/\" class=\"dt-tc-link\" target=\"_blank\" rel=\"noopener\">Microsoft Copilot</a>, <a href=\"https://www.claude.com/\" class=\"dt-tc-link\" target=\"_blank\" rel=\"noopener\">Anthropic Claude</a>, <a href=\"https://openai.com/chatgpt/enterprise/\" class=\"dt-tc-link\" target=\"_blank\" rel=\"noopener\">ChatGPT Enterprise</a>, and <a href=\"https://gemini.google.com/\" class=\"dt-tc-link\" target=\"_blank\" rel=\"noopener\">Google Gemini</a> in client environments with proper tenant configuration, sensitivity labeling, and data loss prevention from day one. We build custom automation through Power Automate, Zapier, Make, and n8n, and develop agentic systems on top of <a href=\"https://modelcontextprotocol.io/\" class=\"dt-tc-link\" target=\"_blank\" rel=\"noopener\">Model Context Protocol (MCP)</a>. AI without governance creates more problems than it solves — that's the discipline we lead with. See our <a href=\"/it-services/ai-consulting/\" class=\"dt-tc-link\">AI consulting practice</a> for engagement options." } }, { : "Question", "name": "Do you do hardware procurement and vendor management?", "acceptedAnswer": { : "Answer", "text": "Yes — through our <a href=\"https://estore.dagtech.com\" class=\"dt-tc-link\">e-store</a> and direct relationships with every major distributor. Dell, HPE, Cisco, Apple, Fortinet, <a href=\"https://www.ui.com/\" class=\"dt-tc-link\" target=\"_blank\" rel=\"noopener\">Ubiquiti</a>, and the full networking and security ecosystem. Consolidated invoicing, enterprise pricing, and full lifecycle tracking are part of every managed engagement — not a separate billable line item. <a href=\"/it-services/technology-procurement/\" class=\"dt-tc-link\">Read more about technology procurement</a>." } }, { : "Question", "name": "Where do I start?", "acceptedAnswer": { : "Answer", "text": "Tell us about your environment. <a href=\"/request-it-services/\" class=\"dt-tc-link\">Request IT services</a> or browse <a href=\"/it-plans/flat-rate-it-support-plans/\" class=\"dt-tc-link\">our IT plans</a> — <a href=\"/it-plans/a-plus-animal/\" class=\"dt-tc-link\">A+ Animal</a> (comprehensive), <a href=\"/it-plans/diamond-it/\" class=\"dt-tc-link\">Diamond IT</a> (value), <a href=\"/it-plans/clarity-it-sla/\" class=\"dt-tc-link\">Clarity IT SLA</a> (time-based), or <a href=\"/it-plans/it-team-as-a-service/\" class=\"dt-tc-link\">IT Team-as-a-Service</a> for staff augmentation. We'll respond within one business hour with an environment review and a custom proposal. If you're early-stage and need leadership-level guidance before tooling, our <a href=\"/it-consulting/cxo-services/\" class=\"dt-tc-link\">CxO advisory practice</a> or <a href=\"/it-services/fractional-cto-virtual-cto/\" class=\"dt-tc-link\">fractional CTO</a> engagements are the right entry points." } } ] }
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