◈ Homepage — https://eocwd.com/Press Alt+1 for screen-reader mode, Alt+0 to cancel Accessibility Screen-Reader Guide, Feedback, and Issue Reporting | New window Skip to Main Content 1111 Hometown Service. Fiscal Discipline. Direct Accountability. Pay My Bill Click to Contact Us HOME ABOUT EOCWD MY BILL CUSTOMER CARE CONSERVATION PROJECTS TRANSPARENCY NEWS Hometown Service  |  Fiscal Discipline  |  Direct Accountability Est. 1961 Hi. How can we be of service? Pay Bill FAQs Start/Stop Water Service Sewer Service/Permits Rebates & Programs Agendas & Minutes Employment Opportunities Protecting Your Water: PFAS Treatment Water Treatment Plant 1/1 East Orange County Water District (EOCWD) is committed to providing the safest and cleanest water available to its customers.  To that end, EOCWD partnered with the Orange County Water District to build and operate a water treatment plant to remove PFAS contaminants from the groundwater.  The EOCWD facility has been in operation since December 2024.  EOCWD is one of 18 water districts and water departments from throughout north and central Orange County that has developed and implemented this type of PFAS water treatment system to ensure safe and reliable water for all residents throughout the region. Want to pay your bill online? Access your account history and pay your bill online using Visa, MasterCard, or Electronic Check. Access your online account > About Hometown Service. Fiscal Discipline. Direct Accountability. East Orange County Water District (EOCWD) was founded in 1961 under the principles of local community service and fiscal discipline, which it maintains to this day. With all five water district Directors living locally in East Orange and North Tustin, this small local water district understands the needs of our local community. EOCWD prides itself on providing high-quality, reliable water to you and your neighbors at a fair price. Learn more about us Customer Care We're here to help you. >  Start / Stop Water Service >  Rate Changes >  Water Rates >  Sewer Service / Permits >  Water Outages >  Leaks & Your Meter >  Water Quality Reports >  Frequently Asked Questions >  External Links Board Meetings and Agendas Browse agendas, minutes and handouts from all our Board Meetings Agendas 185 North McPherson Road, Orange CA 92869-3720 Phone: (714) 538-5815 Fax: (714) 538-0334   Business Hours Monday - Friday: 8:00 AM to 5:00 PM Click to Contact Us Useful Links >  Pay Bill >  Start / Stop Water Service >  Sewer Service / Permits >  Rebates & Programs >  Agendas & Minutes >  Employment Opportunities >  Frequently Asked Questions >  Projects >  Committee Meetings About EOCWD The East Orange County Water District encompasses an area of approximately 10,000 acres and is a member of the Municipal Water District of Orange County which is a member of the Metropolitan Water District and therefore entitled to receive Colorado River and Northern California imported water through the distribution facilities of the Metropolitan system. View Current Board Agenda East Orange County Water District. Copyright 1998 - 2023. All Rights Reserved. site secure by SSL | Accessibility tested 1.0 ◈ Interior Pages — 10 pages crawled--> Outdoor | EOCWD top of page 1111 Hometown Service. Fiscal Discipline. Direct Accountability. Pay My Bill Click to Contact Us HOME ABOUT EOCWD EOCWD Board Service Areas Board Meetings Committee Meetings Employment Opportunities Doing Business With Us Contact Us MY BILL Go to Payment Portal Payment Questions SB-998 CUSTOMER CARE Backflow Prevention Program Fats, Oil and Grease (FOG) Program Lead & Copper Rule and EOCWD Results Leaks & Your Meter Permitting Rate Changes Start / Stop Water Service Water Outages Water Quality Reports Water Rates FAQs External Links CONSERVATION Rebates & Programs Indoor Outdoor Playlist PROJECTS Advanced Metering Infrastructure (AMI) Smart Meters 6 MG Reservoir PDR Bid Opportunities Hazard Mitigation Plan PFAS & Wells TRANSPARENCY Compensation & Benefits Wholesale Water Supply Reliability Info Retail Water Supply Reliability Info Enterprise Systems Catalog (SB 272) Budgets & Audits Reports & Plans NEWS More Use tab to navigate through the menu items. Outdoor Conservation Drought-Resistant Myths Saving Water in Your Garden Conservation Ordinance Recycled Water in Your Garden Low-water & Drought-resistant Plants Drought-Resistant Myths Some Myths about Drought-Resistant Landscaping In the average household, water use doubles in the summer, primarily due to landscape irrigation. But, conserving water does not have to mean a dry, grown landscape. MYTH #1   Drought-tolerant landscaping isn't colorful.  In truth, many drought-tolerant plants are prolific bloomers. In addition, by carefully choosing foliage colors and textures for contrast, you can bring color interest to the garden year-round. Saving Water+Gardens Ways to Save Water in Your Garden: ​ Use a variety of attractive low-water-using plants. Use a drip irrigation system to apply water slowly, reducing run-off and promoting deep rooting. Lay mulch, which can be made from readily available wood chips or leaf mold, act as a blanket to keep in moisture, and help prevent erosion, soil compression, and weeds. Preserve existing trees. Established plants are often adapted to low water conditions. Porous paving materials such as brick, decomposed granite, or gravel used in patios and walk-ways help keep water in the garden rather than in the gutter. Set automatic timing devices, which allow efficient watering on a schedule suited to each area of the landscape. Water in the cool parts of the day to cut down on evaporation. Add compost to your soil to improve its water-holding capacity. Check for and repair leaky hose connections and sprinkler valves. Small leaks can be very wasteful. Ask your nursery person about low-water-using turf, and raise your lawnmower cutting height. Longer grass blades help shade each other and cut down on evaporation. Don't over-water – water only when the soil is dry. Water trees and shrubs – which have deep root systems – longer and less frequently than shallow-rooted plants, which require smaller amounts of water or more often. When planting, remember that smaller-size container plants require less water to become established. Read me! A Planting Guide for Orange County Once established, a California native garden is easier and less expensive to maintain than traditional landscapes. Set your garden up for success by following this helpful guide. Read the Guide > Read me! California Friendly Guide for landscapers Learn more about which plants are naturally drought tolerant & help support local ecosystems and provide habitat for birds, butterflies and pollinators with this maintenance guide for landscapers, gardeners and land managers. Read the Guide > Conservation Ordinance 2009 What standards have we set for water conservation? To minimize or avoid the effect and hardship of potential shortages of water to the greatest extent possible, EOCWD has established a Water Conservation Program designed to: ​ a. Reduce water consumption (demand) through conservation b. Enable effective water supply planning c. Assure reasonable and beneficial use of water d. Prevent waste of water and maximize efficient use in the District Conservation Ordinance Recycled Water+Gardens Using Recycled Water in Your Garden ​ Waste water may be the simplest way to stretch your water budget during the hot summer months. Gray water, which is recycled shower, bath, and laundry water, can be used to keep thirsty plants alive, but some precautions should be followed. Because gray water has not been disinfected, it could be contaminated. A careful, common-sense approach to the use of gray water, however, can virtually eliminate any potential hazard. ​ The following precautions are recommended: Never use gray water for direct consumption. Gray water should not be used directly on anything that may be eaten. Gray water should not be sprayed, allowed to puddle, or run off property. Use only water from clothes washing, bathing, or the bathroom sink. Do not use water that has come in contact with soiled diapers, meat or poultry, or anyone with an infectious disease. ​ ​ Return to Top Plant Resources Low-Water/Drought-Resistant Plants This list is a good representation of low-water consuming plants that are easily available. Please check with your local nursery for their suggestions about what is best suited to your area. ​ Click any of the images below to discover examples of beautiful drought-resistant plants for your next landscaping project. To play, press and hold the enter key. To stop, release the enter key. Flowering Plants Achillea (yarrow) Aloe Callistemon citrinus (lemon bottlebrush) Cassia artemisioides (feathery cassia) Centranthus Tuber (red valerian) Cistus (rockrose) Convolvulus cneorum (bush morning glory) Cortaderia selloana (pampas grass) Coreopsis verticillata Cotinus coggygria (smoke tree) Cytisus and spartium (broom) Echium fastuosum(pride of Madeira) Escallonia Eriogonum (buckwheat) Fremontodendrom (fremontia) Garrya elliptica Kniphofia uvaria (red-hot poker) Lantana Lavandula (lavender) Lemonium perezii (sea lavender) Nerium oleander (oleander) Ochna serrulata (Mickey Mouse plant) Pennisetum setaceum (fountain grass) Plumbago auriculatta (cape plumbago) Poinciana gilliesii (bird of paradise bush) Romneya coulteri (Matilija poppy) Satureja montana (winter savory) Teucrium fruticans (bush germander) Trees Acacia (certain species) Casaurina (Beefwood) Cedrus deodara Certonia siliqua (carob) Cercis occidentalis (western redbud) Cercidium (palo verde) Cupressus glabra (Arizona cypress) Eriobotrya japonica (loquat) Eucalyptus Geijera parvifolia Hakea (tree types) Heteromeles arbutifolia (toyon) Juglans hindsii (California black walnut) Lyonothamnus floribundus asplenifolius (Catalina ironwood) Melaleuca linarifolia, M. styphelioides Olea europaea (olive) Palms Parkinsonia aculeata (Mexican palo verde) Pinus (pines) Pistacia chinensis (Chinese pistache) Quercus (oaks) Rhusiancea Robinia (locust) Schinus molle (California pepper) Sequoiadendron gigantrum (big tree) Tamarix apliylla (salt cedar) Foliage Plants Agave Arbutus unedo (strawberry tree) Artemisia (wormwood) Atriplex (saltbush) Centaurea gymnocarpa Dodonaea viscosa (hopseed bush) Elaeagnus Pittosporum (some species) Portulacaria afra (elephant's food) Prunus lyoni, P. ilicifolia, P. caroliniana Rhamnus alaternus, R. crocea ilicifolia Rhus ovata (sugar bush) Senecio cineraria (dusty miller) Xylosma congestum Yucca Vines Bougainvillea Campsis (trumpet creeper) Solanum hartwegii (cup-of-gold vine) Solanum jasminoides (potato vine) Tecomaria capensis (cape honeysuckle) Vitis vinifera (wine grape) Wisteria Many Forms Ceanothus Cotoneaster Grevillea Juniperus (juniper) Ground Cover Baccharis pilularis (dwarf coyote brush) Gazania Hypericum calycinum (creeping St. Johnswort) Rosmarinus officinalis (rosemary) Santolina chamaecyparissus Return to top 185 North McPherson Road, Orange CA 92869-3720 Phone: (714) 538-5815 Fax: (714) 538-0334 --> East Orange County Water District - Home top of page 1111 Hometown Service. Fiscal Discipline. Direct Accountability. Pay My Bill Click to Contact Us HOME ABOUT EOCWD EOCWD Board Service Areas Board Meetings Committee Meetings Employment Opportunities Doing Business With Us Contact Us MY BILL Go to Payment Portal Payment Questions SB-998 CUSTOMER CARE Backflow Prevention Program Fats, Oil and Grease (FOG) Program Lead & Copper Rule and EOCWD Results Leaks & Your Meter Permitting Rate Changes Start / Stop Water Service Water Outages Water Quality Reports Water Rates FAQs External Links CONSERVATION Rebates & Programs Indoor Outdoor Playlist PROJECTS Advanced Metering Infrastructure (AMI) Smart Meters 6 MG Reservoir PDR Bid Opportunities Hazard Mitigation Plan PFAS & Wells TRANSPARENCY Compensation & Benefits Wholesale Water Supply Reliability Info Retail Water Supply Reliability Info Enterprise Systems Catalog (SB 272) Budgets & Audits Reports & Plans NEWS More Use tab to navigate through the menu items. Hometown Service  |  Fiscal Discipline  |  Direct Accountability Est. 1961 Hi. How can we be of service? Pay Bill FAQ s Start/Stop  Water Service Sewer Service/Permits Rebates & Programs Agendas & Minutes Employment Opportunities Protecting Your Water: PFAS Treatment Water Treatment Plant Water Treatment Plant 1/1 East Orange County Water District (EOCWD) is committed to providing the safest and cleanest water available to its customers.  To that end, EOCWD partnered with the Orange County Water District to build and operate a water treatment plant to remove PFAS contaminants from the groundwater.  The EOCWD facility has been in operation since December 2024.  EOCWD is one of 18 water districts and water departments from throughout north and central Orange County that has developed and implemented this type of PFAS water treatment system to ensure safe and reliable water for all residents throughout the region. Want to pay your bill online? Access your account history and pay your bill online using Visa, MasterCard, or Electronic Check. Access your online account > About Hometown Service. Fiscal Discipline. Direct Accountability. East Orange County Water District (EOCWD) was founded in 1961 under the principles of local community service and fiscal discipline, which it maintains to this day. With all five water district Directors living locally in East Orange and North Tustin, this small local water district understands the needs of our local community. EOCWD prides itself on providing high-quality, reliable water to you and your neighbors at a fair price. Learn more about us Customer Care We're here to help you. >   Start / Stop Water Service >    Rate Changes >   Water Rates >   Sewer Service / Permits >   Water Outages >   Leaks & Your Meter >   Water Quality Reports >   Frequently Asked Questions >   External Links Board Meetings and Agendas Browse agendas, minutes and handouts from all our Board Meetings Agendas 185 North McPherson Road, Orange CA 92869-3720 Phone: (714) 538-5815 Fax: (714) 538-0334   Business Hours Monday - Friday: 8:00 AM to 5:00 PM Click to Contact Us Useful Links >   Pay Bill >   Start / Stop Water Service >   Sewer Service / Permits >   Rebates & Programs >   Agendas & Minutes >   Employment Opportunities >   Frequently Asked Questions >   Projects >   Committee Meetings About EOCWD The East Orange County Water District encompasses an area of approximately 10,000 acres and is a member of the Municipal Water District of Orange County which is a member of the Metropolitan Water District and therefore entitled to receive Colorado River and Northern California imported water through the distribution facilities of the Metropolitan system. View Current Board Agenda East Orange County Water District. Copyright 1998 - 2023. All Rights Reserved. site secure by SSL | Accessibility tested 1.0 bottom of page --> Rate Changes | EOCWD top of page 1111 Hometown Service. Fiscal Discipline. Direct Accountability. Pay My Bill Click to Contact Us HOME ABOUT EOCWD EOCWD Board Service Areas Board Meetings Committee Meetings Employment Opportunities Doing Business With Us Contact Us MY BILL Go to Payment Portal Payment Questions SB-998 CUSTOMER CARE Backflow Prevention Program Fats, Oil and Grease (FOG) Program Lead & Copper Rule and EOCWD Results Leaks & Your Meter Permitting Rate Changes Start / Stop Water Service Water Outages Water Quality Reports Water Rates FAQs External Links CONSERVATION Rebates & Programs Indoor Outdoor Playlist PROJECTS Advanced Metering Infrastructure (AMI) Smart Meters 6 MG Reservoir PDR Bid Opportunities Hazard Mitigation Plan PFAS & Wells TRANSPARENCY Compensation & Benefits Wholesale Water Supply Reliability Info Retail Water Supply Reliability Info Enterprise Systems Catalog (SB 272) Budgets & Audits Reports & Plans NEWS More Use tab to navigate through the menu items. Proposed Water and Sewer Rate Changes Public Hearing Notices April 27, 2023 Proposed Water Rate Increase ​ A pril 27, 2023 P roposed Sewer Service Rate Increase ​ EOCWD Rate Study FINAL REPORT / March 3, 2023 Notice of Public Hearing and Protest Proceedings DATE April 27, 2023 TIME 5:00 p.m. LOCATION Clifton C. Miller Community Center 300 Centennial Way Tustin, CA 92780 Important Information About Your Rates The East Orange County Water District (EOCWD) Board of Directors will conduct a public hearing to consider a proposed schedule of increases and changes to the rates and charges for domestic water service provided to residential and commercial customers. In addition, a rate increase for sewer service provided to residential and commercial customers will also be considered. If approved by the EOCWD Board of Directors, the increase would take effect on July 1, 2023, with subsequent increases proposed annually over the next four years. The public hearing will be conducted on April 27, 2023 at 5:00 p.m. at the Clifton C. Miller Community Center located at 300 Centennial Way, Tustin, California 92780. All members of the public are invited to attend the public hearing. The District is providing this information to ensure the public is aware of this issue and the opportunities that exist for them to raise questions, share concerns, seek clarification, and provide input that can help the Board of Directors as it deliberates and determines the appropriate course of action. Notice has already been sent to all record owners of property upon which the proposed charges will be imposed and any tenants who are directly liable for the payment of such charges (i.e. customers of record who are not property owners). If you have additional questions or want more information about the proposed rate increase, please contact 714-538-5815 during regular business hours, or email us at [email protected] Why is EOCWD Proposing Rate Increases? East Orange County Water District is committed to providing safe, reliable, and affordable drinking water to the community. The rates charged for water service are developed to treat all customers fairly, reflect the true cost to provide that service and to protect EOCWD’s financial stability and its ability to provide the same level of service in the future. ​ In 2016, EOCWD took over Sewer Area 7 and lowered your sewer rate by 50%. Since then, EOCWD has not implemented a rate increase. EOCWD prides itself on providing high-quality, reliable local sewer service to you and your neighbors at a fair price. The proposed sewer rate increase over the next 5 years will remain below the rate that existed prior to when EOCWD took over the local sewer service in 2016. The District is proposing this sewer rate increase in order to fund projected costs of inspection, repair, replacement, operation and maintenance. As a property owner within EOCWD’s service area, your local sewer service fee will pay for these services.   The rates that are charged reflect the true cost of providing water and sewer service to the community and ensuring the District’s long-term financial stability and maintaining the same level of reliable service that our customers have received for the past 62 years. EOCWD is a public agency whose rate setting is regulated by state law. The District may only charge its customers for the costs associated with providing water and sewer service; it cannot charge rates that result in a profit. UNDERSTANDING THE WATER RATE INCREASE How Are Water Budgets Calculated? Each customer is allocated a reasonable amount of water based on that customer’s particular needs. This allocation is referred to as a “water budget.” EOCWD’s residential water budgets are comprised of a fixed indoor and outdoor budget. The indoor budget ensures enough water to meet the indoor needs of four people (55 gallons per person, per day). If more than four people reside at a home, the indoor water budget can be easily increased by up to four additional people. Outdoor water budgets are calculated based on the landscape irrigation area and weather data (evapotranspiration). Understanding Fixed Rates and Volumetric Rates Your water bill is comprised of two types of rates (charges) – fixed and volumetric. The fixed rate service charge does not vary from month to month. The volumetric commodity rate reflects the amount of water you use in a billing period. ​ FIXED RATE:   Monthly Service Fee and Monthly Capital Fee WHAT IT PAYS FOR: Operation & Maintenance Costs: A portion of the costs to operate and maintain the domestic water system are allocated to the fixed rate as well as all overhead costs. Capital Fee: These fees pay for improvement and/or replacement of capital facilities; they are fixed because they do not vary depending upon the amount of water used. ​ VOLUMETRIC COMMODITY RATE: Water Charg e WHAT IT PAYS FOR: These charges pay for the water and electricity used to deliver the water; they also pay for a portion of the cost to operate and maintain the domestic water system. Operation & Maintenance Costs: The remainder of the costs to operate and maintain the domestic water system used to deliver water to your home or business are allocated to the volumetric rate. Proposed Fixed and Volumetric Commodity Rates Increase Breakdown How Will This Impact Me? The chart below provides an example of how a typical single-family residence (SFR) water bill might look like. How Is My Money Spent? EOCWD is a fiscally conservative steward of its customers’ ratepayer dollars and believes its customers should not only understand how their money is already being invested but also why the proposed rate increases are necessary and what the new revenue will fund moving forward. The graphic below shows how each dollar generated by the proposed rate increase would address rising costs of providing you with safe, clean and reliable water. UNDERSTANDING THE SEWER RATE INCREASE Current and Proposed Annual Sewer Service Charges Annual fees collected via property taxes How Can I Participate? East Orange County Water District welcomes your input as its Board of Directors considers the changes explained in this webpage. If you have questions or comments, you can: Visit, or Give Us a Call Rate Study information related to the proposed rate increases are available for review at the EOCWD Office located at 185 N. McPherson Road, Orange, CA 92869-3720. You may also obtain information by calling the District at (714) 538-5815 during regular business hours. Write Any record owners of a parcel upon which the proposed charges will be imposed and tenants directly liable for the payment of the proposed charges have the right to submit a formal written protest to the proposed rates, but only one protest may be counted per parcel. Written protests may be mailed or hand delivered to:   Attention: General Manager East --> East Orange County Water District - Vendors top of page 1111 Hometown Service. Fiscal Discipline. Direct Accountability. Pay My Bill Click to Contact Us HOME ABOUT EOCWD EOCWD Board Service Areas Board Meetings Committee Meetings Employment Opportunities Doing Business With Us Contact Us MY BILL Go to Payment Portal Payment Questions SB-998 CUSTOMER CARE Backflow Prevention Program Fats, Oil and Grease (FOG) Program Lead & Copper Rule and EOCWD Results Leaks & Your Meter Permitting Rate Changes Start / Stop Water Service Water Outages Water Quality Reports Water Rates FAQs External Links CONSERVATION Rebates & Programs Indoor Outdoor Playlist PROJECTS Advanced Metering Infrastructure (AMI) Smart Meters 6 MG Reservoir PDR Bid Opportunities Hazard Mitigation Plan PFAS & Wells TRANSPARENCY Compensation & Benefits Wholesale Water Supply Reliability Info Retail Water Supply Reliability Info Enterprise Systems Catalog (SB 272) Budgets & Audits Reports & Plans NEWS More Use tab to navigate through the menu items. Doing Business With Us *Please note, we cannot reply to all form inquiries. If the District has a need for your service/product, we will contact you directly.  ​ Thank you, we appreciate your interest in doing business with us. Fill In Your Info First Name Last Name Email Phone Address Company Position Web Address Describe your Product or Service Submit Thanks for submitting! 185 North McPherson Road, Orange CA 92869-3720 Phone: (714) 538-5815 Fax: (714) 538-0334   Business Hours Monday - Friday: 8:00 AM to 5:00 PM Click to Contact Us Useful Links >   Pay Bill >   Start / Stop Water Service >   Sewer Service / Permits >   Rebates & Programs >   Agendas & Minutes >   Employment Opportunities >   Frequently Asked Questions >   Projects >   Committee Meetings About EOCWD The East Orange County Water District encompasses an area of approximately 10,000 acres and is a member of the Municipal Water District of Orange County which is a member of the Metropolitan Water District and therefore entitled to receive Colorado River and Northern California imported water through the distribution facilities of the Metropolitan system. View Current Board Agenda East Orange County Water District. Copyright 1998 - 2023. All Rights Reserved. site secure by SSL | Accessibility tested 1.0 bottom of page --> Retail Water Supply Reliability Info | EOCWD top of page 1111 Hometown Service. Fiscal Discipline. Direct Accountability. Pay My Bill Click to Contact Us HOME ABOUT EOCWD EOCWD Board Service Areas Board Meetings Committee Meetings Employment Opportunities Doing Business With Us Contact Us MY BILL Go to Payment Portal Payment Questions SB-998 CUSTOMER CARE Backflow Prevention Program Fats, Oil and Grease (FOG) Program Lead & Copper Rule and EOCWD Results Leaks & Your Meter Permitting Rate Changes Start / Stop Water Service Water Outages Water Quality Reports Water Rates FAQs External Links CONSERVATION Rebates & Programs Indoor Outdoor Playlist PROJECTS Advanced Metering Infrastructure (AMI) Smart Meters 6 MG Reservoir PDR Bid Opportunities Hazard Mitigation Plan PFAS & Wells TRANSPARENCY Compensation & Benefits Wholesale Water Supply Reliability Info Retail Water Supply Reliability Info Enterprise Systems Catalog (SB 272) Budgets & Audits Reports & Plans NEWS More Use tab to navigate through the menu items. Retail Water Supply Reliability Information Changes to State Water Resources Control Board Emergency Regulations   On May 9, 2016, Governor Brown issued Executive Order B-37-16 “Making Water Conservation a Way of Life” that extended the Emergency Regulations to January 31, 2017.  In response to this, on May 18th, the State Water Resources Control Board (SWRCB) adopted revised regulations that, instead of imposing a mandatory conservation rate, will allow each water agency to set their own conservation rates.  ​ To do this, we must conduct a “stress test,” that is, examine the projected reliability of all of our water supply resources over the next three years, and assume that water demand is high, and that precipitation levels are low.  ​ EOCWD completed this analysis and determined that we have a long-term, structural deficit of water, despite average rainfall this past winter that has refilled many of the state’s reservoirs.  However, there are changes in our water supply resources that began in the late 2000s that were not affected by this year’s rainfall.  Below you will find detailed information on the analysis we conducted that support this conclusion.   Because of this analysis, on June 16th, the Board of Directors voted to reduce the required conservation rate from 36% to 15%. ​ Some customers may ask why other water agencies have adopted different conservation rates or came to different conclusions.  Each agency conducted its own analysis and must certify that analysis under penalty of law.  Agencies may have other sources of water or came to different conclusions depending upon their location, supplies of water and future plans. ​ Analysis   Here is an excerpt from the study: ​ “Regardless of the drought, there is a systemic, long-term level of water supply shortage in both the District’s local and imported water supplies and there are no short-term solutions, besides conservation, that can address the shortages that will occur with increasing frequency...  ​ The regional foresight in funding and building the Groundwater Replenishment System has provided us with access to a reliable new water supply; however it doesn’t totally replace the Santa Ana River recharge that has been lost, and the cost of this supply is substantially higher than the River flows we lost [to the Inland Empire’s increased recovery of their reclaimed water and Santa Ana River flows.]. ​ MET [wholesale water supplier Metropolitan Water District of Southern California] is one of 29 State Water Project (SWP) contractors and the largest single contractor by far.  As shown in the table below, with contractual rights  totaling 1.9 Million Acre Feet per Year (MAFY) in the SWP, during the period 2001-2007, MET averaged deliveries of 1.4 MAF.  For the period 2008-2015, MET has averaged about 750,000 AFY from the SWP due to a series of Endangered Species Act (ESA) legal challenges (which were subsequently upheld by the Ninth Circuit Court). ​ The instantaneous loss of an average of 650,000 AF per year for the past 8 years has been a grave blow to Southern California’s water supply.  From an operational and reliability standpoint, we lost 5.2 MAF that could have been placed into storage, been available during this drought and relieved pressure on the Colorado River system.  As importantly, SWP deliveries prior to 2007 were relatively consistent, with perhaps 1 out of 10 years being reduced below 50% of the maximum amount.  For the last 8 out of 10 years, SWP deliveries have been less than 50% of maximum and 3 of those have been less than 30%.... For the [north Orange County] service area, MET is assuming that conservation will help offset 14% of the “total demand.”  Because of this, continued conservation at an average level of at least 14% will be necessary for MET to achieve their [water supply] goals. ​ Our customers lost hundreds of thousands of dollars’ worth of landscaping.  Removing conservation goals may send the wrong message: that the structural water supply shortages are over and they can reinvest in water intensive landscaping.  Every time we have a dry winter, there is the potential that the state will require mandatory cutbacks again, our customers would be rightfully upset that they weren’t advised of this potential and that investments in California –friendly landscaping would be prudent. ​ Additionally, rapidly increasing water costs and periodic shortages may have far-reaching economic and food supply impacts for the state, and may pit urban and agricultural interests against each other.  Some businesses may relocate due to water/energy  uncertainties and farmers are unable to produce crop yields that financially sustain them through years when they must fallow their land. ​ GWRS water is still less expensive than imported water, so that has mitigated the some of the financial effects for the District, but the aggressive conservation required last year reveals a fundamental weakness in our pricing structure in that we can’t totally cover our fixed costs with our fixes fees.  Our proposed rate increase anticipates a continued 15% reduction in water demand from our customers and has been priced into the rate. This will help us avoid large rate increases that are unanticipated by our ratepayers, especially those on fixed incomes.” ​ The full analysis can be accessed here. ​ The worksheet below was submitted to the State Water Resources Control Board on June 22, 2016, establishing that sufficient supplies of water are apparently available for the next three years to meet forecasted demands: ​ Click to enlarge 2016 water supply report This table shows the reduction in water deliveries to Metropolitan Water District starting in 2008. This table shows the anticipated reduced levels of base flow from the Santa Ana River, and that annual demand exceeds the annual recharge by more than 100,000 AF: This table shows the amount of imported water available from the Metropolitan Water District of Southern California for the next three years – note that MWD anticipates that continued conservation will allow them to meet this demand: Return to top 185 North McPherson Road, Orange CA 92869-3720 Phone: (714) 538-5815 Fax: (714) 538-0334   Business Hours Monday - Friday: 8:00 AM to 5:00 PM Click to Contact Us Useful Links >   Pay Bill >   Start / Stop Water Service >   Sewer Service / Permits >   Rebates & Programs >   Agendas & Minutes >   Employment Opportunities >   Frequently Asked Questions >   Projects >   Committee Meetings About EOCWD The East Orange County Water District encompasses an area of approximately --> Indoor | EOCWD top of page 1111 Hometown Service. Fiscal Discipline. Direct Accountability. Pay My Bill Click to Contact Us HOME ABOUT EOCWD EOCWD Board Service Areas Board Meetings Committee Meetings Employment Opportunities Doing Business With Us Contact Us MY BILL Go to Payment Portal Payment Questions SB-998 CUSTOMER CARE Backflow Prevention Program Fats, Oil and Grease (FOG) Program Lead & Copper Rule and EOCWD Results Leaks & Your Meter Permitting Rate Changes Start / Stop Water Service Water Outages Water Quality Reports Water Rates FAQs External Links CONSERVATION Rebates & Programs Indoor Outdoor Playlist PROJECTS Advanced Metering Infrastructure (AMI) Smart Meters 6 MG Reservoir PDR Bid Opportunities Hazard Mitigation Plan PFAS & Wells TRANSPARENCY Compensation & Benefits Wholesale Water Supply Reliability Info Retail Water Supply Reliability Info Enterprise Systems Catalog (SB 272) Budgets & Audits Reports & Plans NEWS More Use tab to navigate through the menu items. Indoor Conservation Ultra-Low-Flush Toilets Kitchen and Laundry Wise Water Use ​ Fix a Leaking Toilet Want to save money AND water? EOCWD has paired up with SoCal Water$mart to offer multiple rebates to our customers to help you lower your utilities bill and possibly save thousands of gallons of water each year! Find out now if you're eligible for this resource-saving program. Learn more about rebates> ULFT Ultra-Low-Flush Toilets ​ Switching to an ultra-low flush toilet is an effective way to make your home or office more water efficient. Ultra-low flush (ULF) toilets use no more than 1.6 gallons per flush (gpf) rather than 3.5 to 7 gallons of water used by other designs.   That's why new plumbing codes are requiring ULF toilets to be installed in all new construction, bathroom remodels and additions and toilet replacements. ​ How Low-Flush Toilets Work Ultra-low-flush toilets use an efficient bowl design and increased flushing velocities to remove waste, rather than simply using large amounts of water for flushing. ​ Types of ULF toilets   The Gravity Flush  - This technology is also used for conventional toilets. When flushing an ULF toilet, however, the rim wash can come through an open slot rather than through little holes. The bowl may have steep sides and a narrower trap way. These changes to the design of the toilet bowl cause a quick release of water, creating a siphon action to pull the waste out.   ​   The Pressurized Flush - This is a new design developed for 1.6-gpf residential toilets. It uses the house water line pressure to increase the velocity of the water going into the bowl. Within the toilet tank, incoming water presses against a rubber diaphragm that compresses a pocket of air. The water is released by pushing the flush valve.   ​ Questions and Answers about ULFs ​ What are ultra-low-flush toilets?  ULF toilets look similar to conventional toilets but use a more advanced flushing mechanism. ULFs use only 1.6 gallons per flush (gpf), or less, compared to standard toilets that use 5-7 gpf or "water-conserving" models that use 3.5 gpf.   Are ULFs more dependable than the 3.5-gpf "water-conserving" models?  ULF toilets have been completely redesigned to go below 3.5 gpf and work more efficiently.   How much water can I save by switching to a ULF toilet?  A household of four people with a standard five-gallon-per-flush toilet would save approximately 60 gallons per day or about 22,000 gallons per year.   Do ULF toilets cost more?  As with other toilets, ULFs come in a broad range of prices. Many models are available for about $100 and can run as high as $400 or more for the decorator models.   Are these toilets available in many colors and styles?  Yes. ULF toilets can be purchased in the same spectrum of decorator colors as conventional toilets. Various styles are available in plain rim, elongated rim, and high handicapped models.   Do the ULF toilets install like conventional toilets?  Yes. ULF toilets install just like conventional toilets, making them ideal for remodeling and new construction. No special hook-ups or tools are needed.   Will I ever need to double-flush to wash away waste?  Double-flushing is seldom needed. When it is, two flushes use less water than a conventional toilet uses in one flush. Regarding the flow of waste through sewer pipes, ULFs must meet the same stringent drain line carry requirements as conventional toilets. Also, water from showers, bathtubs, and sinks helps keep your sewer pipes open.   Do these toilets require more cleaning than conventional toilets?  No. The flushing action washes the bowl quickly and efficiently. Occasionally, toilets with a small water surface (4-inch by 5-inch versus 8-inch by 9-inch) may require slightly more cleaning than other types.   How do I know if the toilet I'm buying works the best?  New performance standards and testing criteria were released by the American National Standards Institute (ANSI) in December 1990. All ULF toilets have to meet these standards to be listed by the International Association of Plumbing and Mechanical Officials (IAPMO). ​ ​ Return to top Fix a Leaking Toilet Diagnose and Fix a Leaking Toilet   A leaking toilet can be annoying and wasteful. To check if your toilet has a leak, place a few drops of food coloring in the tank. If coloring is seen in the bowl without flushing, you have a leak. To pinpoint the leak, follow these simple steps: ​ If the tank is not filling with water, the flush ball is not returning to the seat properly. Solution:   Check to see if the linkage that connects to the trip lever is hung up. If that doesn't work, then the ball needs to be replaced. A flapper ball can replace a worn flush valve ball.   If the tank is full of water, and water is flowing into the overflow tube, then the valve is not shutting off correctly. Solution:   Lift up on the float ball. If the water shuts off, then the ball is not sitting properly in the tank. This could be caused by two things: The ball has a leak and is full of water. Replace with another ball or flapper. The float ball needs adjusting. Use the screw at the base of the rod to lower the float ball so that the water level is 1/2 to 1 inch below the overflow tube. If water does not shut off when you lift up on the float ball, then the valve itself needs to be repaired or replaced. Repair kits and new valves with easy to follow instructions are available at local hardware stores.   If water is not flowing into the overflow tube, but constantly runs or periodically turns on and off, the flush ball or flapper is not fitting snugly into the flush ball seat. When seats get old they get pitted and allow water to leak past the seal and down the drain. Minerals and other deposits may also build up on the seat, making it rough. Solution:   If worn, replace the flush ball or flapper. If the problem persists, the seat can be cleaned with steel wool, covered with a repair seal or replaced. ​ ​ Return to top Kitchen/Laundry water use Kitchen and Laundry Wise Water Use ​ More than 10% of all water used in the home is used in the washing machine. An automatic clothes washer, at full cycle and highest water level, uses 30-35 gallons of water. The dishwasher is also a potential heavy user, requiring 25 gallons for a full cycle. Dishwashing with the tap running takes five gallons per minute – approximately 30 gallons per average washing. ​ Here are some tips for saving water in your kitchen and laundry:   Instead of running water continuously, fill wash and rinse basins with water. Run only full loads in the dishwasher. Avoid using the extra cycle. Chill drinking water in the refrigerator instead of running the tap. Use your garbage disposal sparingly, using a garbage can for most kitchen waste. Wash --> EOCWD Board Meetings top of page 1111 Hometown Service. Fiscal Discipline. Direct Accountability. Pay My Bill Click to Contact Us HOME ABOUT EOCWD EOCWD Board Service Areas Board Meetings Committee Meetings Employment Opportunities Doing Business With Us Contact Us MY BILL Go to Payment Portal Payment Questions SB-998 CUSTOMER CARE Backflow Prevention Program Fats, Oil and Grease (FOG) Program Lead & Copper Rule and EOCWD Results Leaks & Your Meter Permitting Rate Changes Start / Stop Water Service Water Outages Water Quality Reports Water Rates FAQs External Links CONSERVATION Rebates & Programs Indoor Outdoor Playlist PROJECTS Advanced Metering Infrastructure (AMI) Smart Meters 6 MG Reservoir PDR Bid Opportunities Hazard Mitigation Plan PFAS & Wells TRANSPARENCY Compensation & Benefits Wholesale Water Supply Reliability Info Retail Water Supply Reliability Info Enterprise Systems Catalog (SB 272) Budgets & Audits Reports & Plans NEWS More Use tab to navigate through the menu items. Board Meetings- top Anchor 1 Board Meetings  Download Current Board Agenda Notice of Public Hearing at 4:00 p.m. on Thursday, May 28, 2026 2025 Urban Water Management Plan DRAFT 2025 Water Shortage Contingency Plan DRAFT Regular Board meetings are held on the 4th Thursday of each month at 4:00 p.m. at the office of the East Orange County Water District, 185 N. McPherson Road, Orange, CA 92869   2026 Board Meetings January 22, 2026         Agenda    |  Minutes February 19, 2026       Agenda    |  Minutes March 26, 2026            Agenda April 23, 2026              Agenda May 28, 2026               2025 Board Meetings Wednesday, January 22, 2025 - Special Board Meeting  | Agenda  |  Minutes Thursday, January 23, 2025         Agenda    |    Minutes Thursday, February 20, 2025       Agenda    |    Minutes Thursday, March 27, 2025            Agenda     |    Minutes Thursday, April 24, 2025               Agenda     |    Minutes Thursday, May 22, 2025                Agenda     |    Minutes Thursday, June, 26 2025 at 3:00 p.m. (Special Time)      Agenda   |  Minutes Thursday, July 24, 2025                Agenda    |    Minutes Wednesday, August 13, 2025 - Special Board Meeting; 5:00 p.m.  | Agenda  |  Minutes Thursday, September 4, 2025 - Special Board Meeting; 9:00 a.m. | Agenda   |  Minutes Thursday, October 23, 2025 at 4:00 pm    Agenda Only |    Agenda Packet   |  Minutes Thursday, December 11, 2025 at 4:00 pm  Agenda   |  Minutes                               2024 2023 2022 2021 2020 185 North McPherson Road, Orange CA 92869-3720 Phone: (714) 538-5815 Fax: (714) 538-0334   Business Hours Monday - Friday: 8:00 AM to 5:00 PM Click to Contact Us Useful Links >   Pay Bill >   Start / Stop Water Service >   Sewer Service / Permits >   Rebates & Programs >   Agendas & Minutes >   Employment Opportunities >   Frequently Asked Questions >   Projects >   Committee Meetings About EOCWD The East Orange County Water District encompasses an area of approximately 10,000 acres and is a member of the Municipal Water District of Orange County which is a member of the Metropolitan Water District and therefore entitled to receive Colorado River and Northern California imported water through the distribution facilities of the Metropolitan system. View Current Board Agenda East Orange County Water District. Copyright 1998 - 2023. All Rights Reserved. site secure by SSL | Accessibility tested 1.0 bottom of page --> East Orange County Water District - Governing top of page 1111 Hometown Service. Fiscal Discipline. Direct Accountability. Pay My Bill Click to Contact Us HOME ABOUT EOCWD EOCWD Board Service Areas Board Meetings Committee Meetings Employment Opportunities Doing Business With Us Contact Us MY BILL Go to Payment Portal Payment Questions SB-998 CUSTOMER CARE Backflow Prevention Program Fats, Oil and Grease (FOG) Program Lead & Copper Rule and EOCWD Results Leaks & Your Meter Permitting Rate Changes Start / Stop Water Service Water Outages Water Quality Reports Water Rates FAQs External Links CONSERVATION Rebates & Programs Indoor Outdoor Playlist PROJECTS Advanced Metering Infrastructure (AMI) Smart Meters 6 MG Reservoir PDR Bid Opportunities Hazard Mitigation Plan PFAS & Wells TRANSPARENCY Compensation & Benefits Wholesale Water Supply Reliability Info Retail Water Supply Reliability Info Enterprise Systems Catalog (SB 272) Budgets & Audits Reports & Plans NEWS More Use tab to navigate through the menu items. Transparency Open government  is the doctrine which holds that citizens have the right to access the documents and proceedings of the government to allow for effective public oversight. We here at EOCWD believe in collaboration with our customers through the use of modern, accessible technologies. We are committed to transparency: that means giving you access to government-held information and keeping you regularly informed of government proceedings.   Click any  of the subpages in the navigation bar above to review district documents, audits, reports, plans, etc. To play, press and hold the enter key. To stop, release the enter key. 185 North McPherson Road, Orange CA 92869-3720 Phone: (714) 538-5815 Fax: (714) 538-0334   Business Hours Monday - Friday: 8:00 AM to 5:00 PM Click to Contact Us Useful Links >   Pay Bill >   Start / Stop Water Service >   Sewer Service / Permits >   Rebates & Programs >   Agendas & Minutes >   Employment Opportunities >   Frequently Asked Questions >   Projects >   Committee Meetings About EOCWD The East Orange County Water District encompasses an area of approximately 10,000 acres and is a member of the Municipal Water District of Orange County which is a member of the Metropolitan Water District and therefore entitled to receive Colorado River and Northern California imported water through the distribution facilities of the Metropolitan system. View Current Board Agenda East Orange County Water District. Copyright 1998 - 2023. All Rights Reserved. site secure by SSL | Accessibility tested 1.0 bottom of page --> East Orange County Water District - Sewer top of page 1111 Hometown Service. Fiscal Discipline. Direct Accountability. Pay My Bill Click to Contact Us HOME ABOUT EOCWD EOCWD Board Service Areas Board Meetings Committee Meetings Employment Opportunities Doing Business With Us Contact Us MY BILL Go to Payment Portal Payment Questions SB-998 CUSTOMER CARE Backflow Prevention Program Fats, Oil and Grease (FOG) Program Lead & Copper Rule and EOCWD Results Leaks & Your Meter Permitting Rate Changes Start / Stop Water Service Water Outages Water Quality Reports Water Rates FAQs External Links CONSERVATION Rebates & Programs Indoor Outdoor Playlist PROJECTS Advanced Metering Infrastructure (AMI) Smart Meters 6 MG Reservoir PDR Bid Opportunities Hazard Mitigation Plan PFAS & Wells TRANSPARENCY Compensation & Benefits Wholesale Water Supply Reliability Info Retail Water Supply Reliability Info Enterprise Systems Catalog (SB 272) Budgets & Audits Reports & Plans NEWS More Use tab to navigate through the menu items. Permitting Fees Plans & Audits New Sewer Connections Remodel or Business Change Standard Sewer Specifications Standard Water Specifications Fees Fees   ​ Annual Sewer Service Charges Customers pay their sewer service charges annually through their property tax bill.  The rate sheet linked below shows the cost for single family residences, multi-family residences and for industrial and commercial businesses. You do not need to call us to set up sewer service, it will be done automatically through the purchase of your property via the County Tax Assessor’s office.    2025-26 Annual Sewer Service Fee Schedule - July 1, 2025   Sewer Rate Study - Fats, Oils & Grease (FOG) fees At the July 17, 2016 Meeting, the Board adopted a Fats, Oils and Grease (FOG) Control Ordinance that is applicable to Food Service Establishments (FSEs). The Ordinance established extensive quantity and quality standards for the regulation of FOG discharges to the sewer system. ​ View ordinance 2016-2 Amended June 20, 2019 As established under the Orange County Sanitation District, the cost of monitoring FOG generators is recovered from the FSEs and is currently $206 for a two-year permit.  ​ ​ Return to top Plans & Audits Plans & Audits ​ Sewer System Management Plan Update  The Sewer System Management Plan (SSMP) identifies goals the District has set for the management, operation, and maintenance of the sewer system. These goals provide focus for District staff to continue high-quality work and to implement improvements in the management of the District’s wastewater collection system. This plan addresses the requirements for the following elements: ​ ​ ​ Goals Organization Legal Authority Operation and Maintenance Program Design and Performance Provisions Spill Emergency Response Plan Sewer Pipe Blockage Control Program System Evaluation and Capacity Management Monitoring, Measurement, and Program Modifications SSMP Program Audits Communication Program ​ The updated Plan is contained in two volumes (click to open in pdf): Sewer System Management Plan (SSMP) Volume I  S ewer System Management Plan (SSMP) Volume II ​ ​ Return to top Permit Application ​ Persons interested in connecting to the sewer system for new property development must fill out the application for sewer service . New Sewer Connections Local Sewer System Capacity Charge - Rate Schedule Regional Sewer System Capital Facilities Capacity Charges Standard Sewer Specifications 9.15.22 ​ Return to top Remodel or Business Change Residential or Non-Residential Sewer Capacity Charges ​ ​​EOCWD collects a capacity charge on behalf of the Orange County Sanitation District (OC San) when remodeling and/or business changes occur to an existing structure.  Depending upon the fees paid at the time of initial development, additional charges may be due.  EOCWD does not set these fees or make the final determination how or when they are applicable.  Questions regarding the applicability of these fees can be directed to OC San Rate Email at [email protected] or via phone at (714) 593-7281. ​ Regional Sewer System Capital Facilities Capacity Charges Standard Sewer Specifications 9.15.22 ​ Return to top 185 North McPherson Road, Orange CA 92869-3720 Phone: (714) 538-5815 Fax: (714) 538-0334   Business Hours Monday - Friday: 8: