◈ Homepage — https://www.fiddler.ai/Join us on 5/14 for AI Explained: AI Agents Have an Identity Complex featuring 1Password's VP of Engineering, Developer and AI. Register Product Solutions Pricing Resources Company Run free guardrails Request demo All Enterprise Agents Need the AI Control Plane Experiments, monitoring, guardrails, and governance for compound AI. Request demo Learn about the Control Plane TRUSTED BY INDUSTRY LEADERS AND DEVELOPERS Enterprise Visibility, Context, and Control with Agentic Observability and Security Complete visibility across the agentic hierarchy, tracking agentic applications across the lifecycle. Explore agentic visibility Gain insights into agent behaviors and pinpoint root causes with full execution context and decision lineage. See root cause analysis in action Govern AI systems by enforcing policies with guardrails. Be in charge of your TCO with “batteries included” Fiddler Trust Models. Cut your AI trust tax See Every Action, Understand Every Decision, and Control Every Outcome Control Risk with Fiddler Safety, Faithfulness, and PII Guardrails Reduce TCO with Fiddler Trust Models  Get Deeper Insights on Complex Tasks with LLM-as-a-Judge Save Time and Resources to Understand Agent Behavior Deliver High Performance. Protect from Risks. Maximize ROI. Continuous monitoring and auditable governance unlike passive evaluation and open source systems. View product tour OpenClaw and the Observability Gap in Autonomous AI Assistants Read blog 5 Critical Lessons for Production-Ready AI Agents Download guide Rethinking Observability for the Age of AI Agents Download guide Building Trust with AI Builders and Guardians  Recognition CB Insights: Leader in AI Agent Security & Risk Management Market Gartner Market Guide: Named in AI Evaluation and Observability Platforms Forrester Report: Named in The Responsible AI Solutions Landscape IDC ProductScape: Worldwide Generative AI Governance Platforms 2025 Matt Turck and FirstMark: The 2025 MAD (ML, AI & Data) Landscape Defense Innovation Unit Issues Success Memo to Fiddler AI CB Insights AI 100: The most promising artificial intelligence startups of 2025 Matt Turck and FirstMark: The 2024 MAD (Machine Learning, AI & Data) Landscape The insideAI News IMPACT 50 List for Q4 2024 Slide 3 of 3. Experience Enterprise AI Observability Request demo Run free guardrails Build Trust Into AI Product Control Plane for Agents AI Observability and Security Agentic Observability Fiddler Trust Service Guardrails AI Governance, Risk Management, and Compliance Explore Pricing Customers Partners Fiddler vs. Other AI Observability Platforms Request Control Plane for Agent Design Partnership Company About Us Careers Hiring Newsroom Security Contact Us Resources Blog Docs Resource Library Webinars Events Learn Fiddler Acquires Lumeus to Extend the AI Control Plane to Coding Agents Series C: The Control Plane Moment for AI Rethinking Observability for the Age of AI Agents © 2026 Fiddler AI. All rights reserved. Privacy Policy Terms of Use Trust Center ◈ Interior Pages — 55 pages crawledCustomer Experience AI Observability for Agents | Fiddler AI Join us on 5/14 for AI Explained: AI Agents Have an Identity Complex featuring 1Password's VP of Engineering, Developer and AI. Register Product Control Plane for Agents Systems of record for the agentic lifecycle Explore the vision Why Fiddler AI Observability Test, observe, protect, and govern AI at enterprise scale Agentic Observability End-to-end visibility, context, and control for the agentic lifecycle Fiddler Trust Service Purpose-built trust models for secure, in-environment evaluation and guardrails Guardrails Protect agentic applications with the industry's fastest guardrails AI Governance, Risk Management, and Compliance Centralized control and accountability for enterprise AI governance and compliance Responsible AI Mitigate bias and build a responsible AI culture ML Observability Deliver high performing AI solutions at scale Ready to get started? Request demo Solutions Industry Government Mission-critical AI for defense and intelligence operations Healthcare Deploy agents for clinical care and patient outcomes safely Insurance Scale trusted agents across insurance claims, underwriting, and risk assessment Use Cases Customer Experience Deliver agentic experiences that delight customers Lifetime Value Maximize customer lifetime value with agentic AI Lending and Trading Run autonomous financial AI operations at scale Partners Amazon SageMaker AI Unified MLOps for scalable model lifecycle management Google Cloud Deploy safe and trustworthy AI applications on Vertex AI NVIDIA NIM and NeMo Guardrails Monitor and protect LLM applications Databricks Accelerate production ML with a streamlined MLOps experience Datadog Gain complete visibility into the performance of your AI applications Become a partner Case Studies Nielsen Operationalizes Trust for a Production Multi-Agent AI Copilot U.S. Navy decreased 97% time needed to update the ATR models Integral Ad Science scales transparent and compliant AI products with AI Observability See customers Pricing Pricing Plans Choose the plan that’s right for you Contact Sales Have questions about pricing, plans, or Fiddler? Pricing Resources Learn Resource Library Discover reports, videos, and research Docs Get in-depth user guides and technical documentation Blog Read product updates, data science research, and company news AI Forward Summit Watch recordings on how to operationalize production LLMs, and maximize the value of AI Connect Events Find out about upcoming events Webinars Learn from industry experts on pressing issues facing Agentic and ML teams. Contact Us Get in touch with the Fiddler team 2025 Enterprise Guardrails Benchmarks Report Which guardrails solution is right for your organization? One size never fits all — and the stakes couldn't be higher. Read report Company Company About Us Our mission and who we are Customers Learn how customers use Fiddler Careers We're hiring! Join fiddler to build trustworthy and responsible AI solutions Newsroom Explore recent news and press releases Security Enterprise-grade security and compliance standards Featured News AP News: Fiddler Raises $30M Series C to Power the Control Plane for AI Agents WSJ Venture Capital: The $1 Trillion Hope Building Around Artificial Intelligence CB Insights: AI Agents Need Security Bloomberg: AI-Equipped Underwater Drones Helping US Navy Scan for Threats We're on a mission to build trust into AI Join us Run free guardrails Request demo Solutions / Customer Experience Fiddler for Customer Experience Build and deploy agentic experiences your customers can trust. Request demo Trusted by Industry Leaders and Developers Protect Your Customer Experience While You Scale Agentic AI Customer-facing agents operate autonomously. With agency to make decisions on their own, agents can go off-the-rails and deliver suboptimal experiences that damage your brand. Fiddler is the unified AI Observability and Security platform that helps enterprises keep agents on-track, safeguard customer interactions, and deliver high-performing experiences. Deliver High-Performance AI Understand exactly how agents reason and coordinate so teams can resolve customer issues faster and stop failures from repeating. Protect from Costly Risks Intercept hallucinations, toxic responses, PII/PHI leaks, and prompt injections before they reach customers with real-time Guardrails that enforce your policies. Maximize ROI Cut wasted spend on slow agents and unnecessary API calls before they impact SLAs or blow through budgets. Customer Case: Delivering Interactive Marketing Insights Through Trusted AI Agents A leading international media and consumer research firm provides customers with AI-powered agents that answer questions, surface insights, and guide decisions about marketing performance and customer engagement. These agents replace static dashboards with interactive conversations that help customers understand what is working and where to invest.The agents are trained on a continuously refreshed dataset that links audience attention and exposure to real-world outcomes such as sales. As customers interact with the agents at scale, reliability and trust become critical. The firm uses Fiddler to operate these customer-facing agents in production. With Fiddler, teams trace agent decisions across the agentic hierarchy, perform root cause analysis on unexpected responses, and monitor quality, safety, and compliance in real time. Guardrails prevent hallucinations, biased content, and sensitive customer data from reaching customers, while dashboards connect agent behavior back to customer experience and business KPIs. 100 TB Behavioral Data Per Day 1T Streaming Minutes Per Month 1 Unified Control Plane A Complete Workflow For Customer-Facing Agentic AI Fiddler combines evaluations in development with monitoring in production, creating a continuous feedback loop for customer-facing agents. Teams can use real customer interaction data to improve agent behavior, reduce MTTR, and maintain responsible AI standards as usage grows. Visualize Customer: Agent Conversations Across the Agentic Hierarchy See how agents hand off tasks, where reasoning breaks down, and which components drive poor customer outcomes. Get aggregated and granular visibility from application to session to agent to trace to span. Reduce MTTR by pinpointing exactly which agent, tool call, or handoff caused customer issues. Learn more about Agentic Observability Evaluate and Monitor Agents Across Their Lifecycle Run evaluations in development, and monitor in production. Track 100+ out-of-the-box and custom metrics including hallucination, toxicity, PII/PHI leakage, and jailbreak attempts. Choose from Fiddler Trust Models that run in your environment, custom evaluators for domain-specific logic, or external judges for advanced reasoning. Learn more about Fiddler Trust Service Prevent Harmful Responses From Reaching Customers Block hallucinations, biased or unsafe content, and data leakage such as Social Security numbers, credit cards, addresses, or account details in real-time. Enforce enterprise policies and escalate high-risk customer interactions to human agents automatically when confidence drops or sensitive topics are detected. Learn more about Fiddler Guardrails Optimize Latency, Cost, and Quality at Scale Monitor the operational signals that shape customer experience, including latency, cost, and data quality across agent workflows. Correlate technical metrics with business outcomes like NPS scores, resolution times, and conversion rates before slow responses or increased spend impact SLAs. Learn more about AI Observability Build Accountability Into AI-Driven Customer Interactions Generate compliant explanations for why agents made recommendations or decisions, building customer trust and meeting transparency requirements. Govern all customer-facing agents, whether built in-house or integrated from third-party provide Newsroom | Fiddler AI News & Press Releases Join us on 5/14 for AI Explained: AI Agents Have an Identity Complex featuring 1Password's VP of Engineering, Developer and AI. Register Product Control Plane for Agents Systems of record for the agentic lifecycle Explore the vision Why Fiddler AI Observability Test, observe, protect, and govern AI at enterprise scale Agentic Observability End-to-end visibility, context, and control for the agentic lifecycle Fiddler Trust Service Purpose-built trust models for secure, in-environment evaluation and guardrails Guardrails Protect agentic applications with the industry's fastest guardrails AI Governance, Risk Management, and Compliance Centralized control and accountability for enterprise AI governance and compliance Responsible AI Mitigate bias and build a responsible AI culture ML Observability Deliver high performing AI solutions at scale Ready to get started? Request demo Solutions Industry Government Mission-critical AI for defense and intelligence operations Healthcare Deploy agents for clinical care and patient outcomes safely Insurance Scale trusted agents across insurance claims, underwriting, and risk assessment Use Cases Customer Experience Deliver agentic experiences that delight customers Lifetime Value Maximize customer lifetime value with agentic AI Lending and Trading Run autonomous financial AI operations at scale Partners Amazon SageMaker AI Unified MLOps for scalable model lifecycle management Google Cloud Deploy safe and trustworthy AI applications on Vertex AI NVIDIA NIM and NeMo Guardrails Monitor and protect LLM applications Databricks Accelerate production ML with a streamlined MLOps experience Datadog Gain complete visibility into the performance of your AI applications Become a partner Case Studies Nielsen Operationalizes Trust for a Production Multi-Agent AI Copilot U.S. Navy decreased 97% time needed to update the ATR models Integral Ad Science scales transparent and compliant AI products with AI Observability See customers Pricing Pricing Plans Choose the plan that’s right for you Contact Sales Have questions about pricing, plans, or Fiddler? Pricing Resources Learn Resource Library Discover reports, videos, and research Docs Get in-depth user guides and technical documentation Blog Read product updates, data science research, and company news AI Forward Summit Watch recordings on how to operationalize production LLMs, and maximize the value of AI Connect Events Find out about upcoming events Webinars Learn from industry experts on pressing issues facing Agentic and ML teams. Contact Us Get in touch with the Fiddler team 2025 Enterprise Guardrails Benchmarks Report Which guardrails solution is right for your organization? One size never fits all — and the stakes couldn't be higher. Read report Company Company About Us Our mission and who we are Customers Learn how customers use Fiddler Careers We're hiring! Join fiddler to build trustworthy and responsible AI solutions Newsroom Explore recent news and press releases Security Enterprise-grade security and compliance standards Featured News AP News: Fiddler Raises $30M Series C to Power the Control Plane for AI Agents WSJ Venture Capital: The $1 Trillion Hope Building Around Artificial Intelligence CB Insights: AI Agents Need Security Bloomberg: AI-Equipped Underwater Drones Helping US Navy Scan for Threats We're on a mission to build trust into AI Join us Run free guardrails Request demo Newsroom Featured coverage January 27, 2026 WSJ The $1 Trillion Hope Building Around Artificial Intelligence Read more January 27, 2026 Unite AI Fiddler AI Secures $30M Series C to Power Control Infrastructure for Autonomous AI Read more January 27, 2026 AP News Fiddler Raises $30M Series C to Power the Control Plane for AI Agents Read more View all news Press Releases January 27, 2026 Fiddler Raises $30M Series C to Deliver the First Control Plane for AI February 7, 2023 Fiddler Brings Industry-Leading Advanced Actionable Insights and Rich Diagnostics to Model Performance Management November 30, 2022 Fiddler Joins the Amazon SageMaker Ready Program July 28, 2022 Fiddler Announces Giga-Scale Model Performance Management with Deeper Understanding of Unstructured Models and Fine Discoverability to Launch New AI Initiatives June 17, 2021 Fiddler Raises $32 Million in Series B Funding as it leads the market of Machine Learning Explainability and Performance Management May 6, 2021 Announcing Fiddler AI’s Strategic Collaboration with In-Q-Tel and Participation in FinRegLab Research April 27, 2021 Fiddler AI Named To Forbes AI 50 Companies To Watch in 2021 April 7, 2021 Fiddler AI Named to the 2021 CB Insights AI 100 List of Most Innovative Artificial Intelligence Startups August 25, 2020 Fiddler Secures Strategic Investment from Amazon Alexa Fund to Accelerate AI Explainability August 12, 2020 Fiddler and Lockheed Martin Ventures Collaborate to Accelerate AI Explainability and Monitoring July 30, 2020 Hired Partners with Fiddler to Pioneer Responsible AI for Hiring June 16, 2020 Fiddler Labs Awarded as Technology Pioneer by World Economic Forum December 19, 2019 Fiddler Labs Named in Gartner's 2019 Cool Vendors in Enterprise AI Governance and Ethical Response Report September 25, 2019 Fiddler Labs Raises $10.2M in Series A Funding to Make AI Explainable in Every Enterprise Recognition CB Insights: Leader in AI Agent Security & Risk Management Market Gartner Market Guide: Named in AI Evaluation and Observability Platforms Forrester Report: Named in The Responsible AI Solutions Landscape IDC ProductScape: Worldwide Generative AI Governance Platforms 2025 Matt Turck and FirstMark: The 2025 MAD (ML, AI & Data) Landscape Defense Innovation Unit Issues Success Memo to Fiddler AI CB Insights AI 100: The most promising artificial intelligence startups of 2025 Matt Turck and FirstMark: The 2024 MAD (Machine Learning, AI & Data) Landscape The insideAI News IMPACT 50 List for Q4 2024 Build Trust Into AI Product Control Plane for Agents AI Observability and Security Agentic Observability Fiddler Trust Service Guardrails AI Governance, Risk Management, and Compliance Explore Pricing Customers Partners Fiddler vs. Other AI Observability Platforms Request Control Plane for Agent Design Partnership Company About Us Careers Hiring Newsroom Security Contact Us Resources Blog Docs Resource Library Webinars Events Learn Fiddler Acquires Lumeus to Extend the AI Control Plane to Coding Agents Series C: The Control Plane Moment for AI Rethinking Observability for the Age of AI Agents © 2026 Fiddler AI. All rights reserved. Privacy Policy Terms of Use Trust Center Fiddler AI Observability for Insurance LLM Applications | Fiddler AI Join us on 5/14 for AI Explained: AI Agents Have an Identity Complex featuring 1Password's VP of Engineering, Developer and AI. Register Product Control Plane for Agents Systems of record for the agentic lifecycle Explore the vision Why Fiddler AI Observability Test, observe, protect, and govern AI at enterprise scale Agentic Observability End-to-end visibility, context, and control for the agentic lifecycle Fiddler Trust Service Purpose-built trust models for secure, in-environment evaluation and guardrails Guardrails Protect agentic applications with the industry's fastest guardrails AI Governance, Risk Management, and Compliance Centralized control and accountability for enterprise AI governance and compliance Responsible AI Mitigate bias and build a responsible AI culture ML Observability Deliver high performing AI solutions at scale Ready to get started? Request demo Solutions Industry Government Mission-critical AI for defense and intelligence operations Healthcare Deploy agents for clinical care and patient outcomes safely Insurance Scale trusted agents across insurance claims, underwriting, and risk assessment Use Cases Customer Experience Deliver agentic experiences that delight customers Lifetime Value Maximize customer lifetime value with agentic AI Lending and Trading Run autonomous financial AI operations at scale Partners Amazon SageMaker AI Unified MLOps for scalable model lifecycle management Google Cloud Deploy safe and trustworthy AI applications on Vertex AI NVIDIA NIM and NeMo Guardrails Monitor and protect LLM applications Databricks Accelerate production ML with a streamlined MLOps experience Datadog Gain complete visibility into the performance of your AI applications Become a partner Case Studies Nielsen Operationalizes Trust for a Production Multi-Agent AI Copilot U.S. Navy decreased 97% time needed to update the ATR models Integral Ad Science scales transparent and compliant AI products with AI Observability See customers Pricing Pricing Plans Choose the plan that’s right for you Contact Sales Have questions about pricing, plans, or Fiddler? Pricing Resources Learn Resource Library Discover reports, videos, and research Docs Get in-depth user guides and technical documentation Blog Read product updates, data science research, and company news AI Forward Summit Watch recordings on how to operationalize production LLMs, and maximize the value of AI Connect Events Find out about upcoming events Webinars Learn from industry experts on pressing issues facing Agentic and ML teams. Contact Us Get in touch with the Fiddler team 2025 Enterprise Guardrails Benchmarks Report Which guardrails solution is right for your organization? One size never fits all — and the stakes couldn't be higher. Read report Company Company About Us Our mission and who we are Customers Learn how customers use Fiddler Careers We're hiring! Join fiddler to build trustworthy and responsible AI solutions Newsroom Explore recent news and press releases Security Enterprise-grade security and compliance standards Featured News AP News: Fiddler Raises $30M Series C to Power the Control Plane for AI Agents WSJ Venture Capital: The $1 Trillion Hope Building Around Artificial Intelligence CB Insights: AI Agents Need Security Bloomberg: AI-Equipped Underwater Drones Helping US Navy Scan for Threats We're on a mission to build trust into AI Join us Run free guardrails Request demo Solutions / Insurance Fiddler AI Observability for Insurance Scale trustworthy AI across underwriting, claims, service, and more. The Fiddler AI Observability and Security platform is the Unified AI Command Center for insurers to de-risk AI, ensure NAIC compliance, and significantly reduce costs to deploy AI systems. Request demo See platform in action Checklist The AI Observability Checklist for NAIC Compliance Guide Monitoring AI Agents in Insurance Case study Leading Insurance Carrier Scales Agentic Applications While Staying Compliant Unlock AI Value, Control AI Risk, Maintain NAIC Compliance Mitigate Financial and Brand Risk Deploying GenAI in insurance creates a high-stakes gauntlet of risks. For example, a customer-facing agent can hallucinate false policy information or leak sensitive PII. Fiddler Guardrails provide a proactive first line of defense, securely moderating these risks in real-time before they can cause regulatory penalties or brand damage. Fiddler helps align AI operations with regulatory expectations and brand standards, reducing deployment timelines from months to days. Operationalize NAIC-Aligned AI Governance at Scale Manual AI governance does not scale across hundreds of models and use cases. Fragmented processes and siloed data create blind spots that expose you to regulatory penalties. Fiddler acts as your governance and compliance proof engine. Fiddler provides continuous monitoring, fairness auditing, and reporting to satisfy regulators, drastically reducing engineering and audit preparation overhead. Maximize ROI While other platforms require external API calls to third-party providers for scoring and introduce significant, unpredictable API and token costs along with the security risk of sending proprietary data externally, the Fiddler Trust Models are native, not additive. This “batteries-included” approach means zero hidden API and token costs, and the assurance that your data never leaves your secure environment. A Unified Observability Platform for Insurance Fiddler delivers a single, integrated platform to monitor, analyze, and protect every type of AI application, from ML models to the most advanced AI agents. Explore Agentic Observability LLM Observability + Guardrails ML Observability See Every Action, Understand Every Decision, Control Every Outcome When AI agents take autonomous actions like processing complex claims, automating risk assessment, or interacting with customers, failures can cause operational chaos, risk regulatory non-compliance, and damage brand trust. Fiddler Agentic Observability monitors every layer of the agentic hierarchy, providing visibility from the session → AI agent → trace → to the span. This is essential for monitoring , governing, and understanding the emergent behavior of these complex autonomous systems. Learn more about Fiddler Agentic Observability Safeguard LLMs from Hallucinations and PII Leaks LLMs introduce risks of "hallucinations," PII/PHI leaks, jailbreak attempts, toxic responses and more. Fiddler real-time guardrails intercept and block harmful inputs and outputs before they can impact policyholders or damage brand reputation. Learn more about Fiddler Guardrails Ensure Fairness and Reliability in Predictive Models Core predictive models for underwriting, pricing, and fraud are not static. They can decay over time as data drifts, or develop biases, exposing you to significant NAIC scrutiny and brand damage. Fiddler's ML Observability provides deep root cause analysis, helping you prove fairness to auditors, through key regulatory metrics like Disparate Impact, Adverse Impact Ratios and much more. Learn more about Fiddler ML Observability Frequently Asked Questions Can Fiddler live in my secure environment? Yes, Fiddler can be deployed in any secure cloud environment (VPC) or even air-gapped for maximum security. We are SOC2 Type 2 compliant and HIPAA ready, ensuring your sensitive policyholder data and PII never leave your control. What is an AI agent in insurance? An AI agent in insurance is an autonomous system that can reason, plan, and execute multi-step tasks without human intervention. Examples include agents that automate FNOL (First Notice of Loss) intake, independently assess damage from photos, or handle complex policy servicing inquiries. What is a real-world example of AI in insurance? A common example is AI-powered claims processing. Computer vision models analyze photos of vehicle damage Fiddler Series C: The Control Plane Moment for AI | Fiddler AI Blog Join us on 5/14 for AI Explained: AI Agents Have an Identity Complex featuring 1Password's VP of Engineering, Developer and AI. Register Product Control Plane for Agents Systems of record for the agentic lifecycle Explore the vision Why Fiddler AI Observability Test, observe, protect, and govern AI at enterprise scale Agentic Observability End-to-end visibility, context, and control for the agentic lifecycle Fiddler Trust Service Purpose-built trust models for secure, in-environment evaluation and guardrails Guardrails Protect agentic applications with the industry's fastest guardrails AI Governance, Risk Management, and Compliance Centralized control and accountability for enterprise AI governance and compliance Responsible AI Mitigate bias and build a responsible AI culture ML Observability Deliver high performing AI solutions at scale Ready to get started? Request demo Solutions Industry Government Mission-critical AI for defense and intelligence operations Healthcare Deploy agents for clinical care and patient outcomes safely Insurance Scale trusted agents across insurance claims, underwriting, and risk assessment Use Cases Customer Experience Deliver agentic experiences that delight customers Lifetime Value Maximize customer lifetime value with agentic AI Lending and Trading Run autonomous financial AI operations at scale Partners Amazon SageMaker AI Unified MLOps for scalable model lifecycle management Google Cloud Deploy safe and trustworthy AI applications on Vertex AI NVIDIA NIM and NeMo Guardrails Monitor and protect LLM applications Databricks Accelerate production ML with a streamlined MLOps experience Datadog Gain complete visibility into the performance of your AI applications Become a partner Case Studies Nielsen Operationalizes Trust for a Production Multi-Agent AI Copilot U.S. Navy decreased 97% time needed to update the ATR models Integral Ad Science scales transparent and compliant AI products with AI Observability See customers Pricing Pricing Plans Choose the plan that’s right for you Contact Sales Have questions about pricing, plans, or Fiddler? Pricing Resources Learn Resource Library Discover reports, videos, and research Docs Get in-depth user guides and technical documentation Blog Read product updates, data science research, and company news AI Forward Summit Watch recordings on how to operationalize production LLMs, and maximize the value of AI Connect Events Find out about upcoming events Webinars Learn from industry experts on pressing issues facing Agentic and ML teams. Contact Us Get in touch with the Fiddler team 2025 Enterprise Guardrails Benchmarks Report Which guardrails solution is right for your organization? One size never fits all — and the stakes couldn't be higher. Read report Company Company About Us Our mission and who we are Customers Learn how customers use Fiddler Careers We're hiring! Join fiddler to build trustworthy and responsible AI solutions Newsroom Explore recent news and press releases Security Enterprise-grade security and compliance standards Featured News AP News: Fiddler Raises $30M Series C to Power the Control Plane for AI Agents WSJ Venture Capital: The $1 Trillion Hope Building Around Artificial Intelligence CB Insights: AI Agents Need Security Bloomberg: AI-Equipped Underwater Drones Helping US Navy Scan for Threats We're on a mission to build trust into AI Join us Run free guardrails Request demo Blog / Company / Fiddler Series C: The Control Plane Moment for AI Published on January 27, 2026 Last Edited April 8, 2026 Fiddler Series C: The Control Plane Moment for AI Krishna Gade Founder and CEO Amit Paka Founder and COO Table of Contents Company Today, we’re pleased to announce our $30M Series C, led by RPS Ventures , bringing our total funding to $100M. The significance of this milestone lies in what it enables: the continued development of a new category at the foundation of the AI stack. We’re fortunate to be partnered with long-term investors, including Insight Partners , Lightspeed Ventures , Lux Capital , Dallas Venture Capital , ISAI Cap Ventures , Dentsu Ventures , Mozilla Ventures , BGV , LDV Partners , E12 Ventures , and LG Ventures , who share our belief that enduring infrastructure is built patiently, over years, not quarters. For years, we’ve been working toward a singular thesis: as AI systems move from experimentation to production and from copilots to autonomous agents, trust becomes the bottleneck. Making AI systems operable, governable, and trustworthy at scale is no longer optional; it is the prerequisite for adoption. This journey has led us to an inevitable conclusion: The Control Plane for AI . Our Journey Fiddler started with a very specific pain that both Amit and I experienced firsthand: machine learning models were making decisions that mattered, and teams could not explain those decisions. So we built the industry-first enterprise-grade AI explainability solution for understanding model behavior. Today that is deployed at scale at some of the largest institutions on the planet, including the US Navy. Explainability helped teams understand individual model decisions. But in production, model behavior changes over time — inputs drift, data pipelines evolve, models get retrained. A system that was explainable on Monday can behave differently by Friday, often without a clear reason. That led us to build the industry-first data-drift observability solution, tracking ML systems [1] the way engineers track services: monitoring health, change, and anomalies over time, and in doing so, defined a new AI category of AI Observability. As Fortune 500 companies began deploying AI agents, observation stopped being enough. These systems adapt and learn through feedback and reflection. Customers needed confidence in not just what happened, but in what wouldn’t happen again. That’s when it became clear: visibility is not the same thing as control. For a long time, “productionizing AI” followed a familiar ritual. Pick a dataset. Train a model. Run offline evaluation. Deploy behind an endpoint. Monitor latency and drift. Retrain. Repeat. Many companies extracted real value this way, largely because the architecture was still simple enough to understand with a handful of metrics and a good on-call rotation. The new generation of AI systems does not fit that mental model. We have quietly crossed a line from a model to a system . And systems don’t become reliable because they are clever. They become reliable because they are governed. When governance becomes necessary, a Control Plane always emerges. Agents are Distributed Systems Wearing a Prompt The first hard truth is that agents are distributed systems wearing a prompt. There’s a tendency to describe agentic AI as “LLMs, but doing multiple steps.” That’s a comforting simplification, because it suggests all we need to do is better prompting and a few more evaluations to get it right. But if you look at how agents actually work, the architecture is more complex than that. Below is an example of a Travel Application with a complex Agent Hierarchy. An agent is not a single inference; it’s a loop . A policy-driven loop that decides what to do next based on partial observations, internal state, and tool outputs. Tool use, retrieval, planning, retries, routing, reflection, and multi-agent collaboration are all now default building blocks of this agent loop. Lifecycle of an AI Agent What we call an “AI application” is now a workflow engine whose decisions are partially stochastic and partially policy-constrained. If this sounds like a distributed system, it’s because it is. A single user request can fan out into retrieval calls, tool calls, model calls across providers, and state updates that persist across sessions. Every one of those steps can fail, time out, return stale data, or return a subtly wrong answer that still looks plausible. And Nielsen Operationalizes Trust for a Production Multi-Agent AI Copilot | Fiddler AI Join us on 5/14 for AI Explained: AI Agents Have an Identity Complex featuring 1Password's VP of Engineering, Developer and AI. Register Product Control Plane for Agents Systems of record for the agentic lifecycle Explore the vision Why Fiddler AI Observability Test, observe, protect, and govern AI at enterprise scale Agentic Observability End-to-end visibility, context, and control for the agentic lifecycle Fiddler Trust Service Purpose-built trust models for secure, in-environment evaluation and guardrails Guardrails Protect agentic applications with the industry's fastest guardrails AI Governance, Risk Management, and Compliance Centralized control and accountability for enterprise AI governance and compliance Responsible AI Mitigate bias and build a responsible AI culture ML Observability Deliver high performing AI solutions at scale Ready to get started? Request demo Solutions Industry Government Mission-critical AI for defense and intelligence operations Healthcare Deploy agents for clinical care and patient outcomes safely Insurance Scale trusted agents across insurance claims, underwriting, and risk assessment Use Cases Customer Experience Deliver agentic experiences that delight customers Lifetime Value Maximize customer lifetime value with agentic AI Lending and Trading Run autonomous financial AI operations at scale Partners Amazon SageMaker AI Unified MLOps for scalable model lifecycle management Google Cloud Deploy safe and trustworthy AI applications on Vertex AI NVIDIA NIM and NeMo Guardrails Monitor and protect LLM applications Databricks Accelerate production ML with a streamlined MLOps experience Datadog Gain complete visibility into the performance of your AI applications Become a partner Case Studies Nielsen Operationalizes Trust for a Production Multi-Agent AI Copilot U.S. Navy decreased 97% time needed to update the ATR models Integral Ad Science scales transparent and compliant AI products with AI Observability See customers Pricing Pricing Plans Choose the plan that’s right for you Contact Sales Have questions about pricing, plans, or Fiddler? Pricing Resources Learn Resource Library Discover reports, videos, and research Docs Get in-depth user guides and technical documentation Blog Read product updates, data science research, and company news AI Forward Summit Watch recordings on how to operationalize production LLMs, and maximize the value of AI Connect Events Find out about upcoming events Webinars Learn from industry experts on pressing issues facing Agentic and ML teams. Contact Us Get in touch with the Fiddler team 2025 Enterprise Guardrails Benchmarks Report Which guardrails solution is right for your organization? One size never fits all — and the stakes couldn't be higher. Read report Company Company About Us Our mission and who we are Customers Learn how customers use Fiddler Careers We're hiring! Join fiddler to build trustworthy and responsible AI solutions Newsroom Explore recent news and press releases Security Enterprise-grade security and compliance standards Featured News AP News: Fiddler Raises $30M Series C to Power the Control Plane for AI Agents WSJ Venture Capital: The $1 Trillion Hope Building Around Artificial Intelligence CB Insights: AI Agents Need Security Bloomberg: AI-Equipped Underwater Drones Helping US Navy Scan for Threats We're on a mission to build trust into AI Join us Run free guardrails Request demo Case Study / Nielsen Nielsen Operationalizes Trust for a Production Multi-Agent AI Copilot Industry Media and Consumer Research Location Company Size Revenue Deployment SaaS AI Observability Solutions Agentic Observability Fiddler Guardrails Use Cases Tech Stack Google Cloud Platform Google BigQuery MLFlow Grafana Prometheus Fiddler AI Download PDF Nielsen is a global leader in audience measurement, data, and analytics, powering decision-making for media companies, advertisers, and brands worldwide. As part of its AI transformation strategy, Nielsen launched ‘Ask Nielsen’; a multi-agent AI analytics copilot that enables users to query complex datasets conversationally and receive business-ready insights in real time. Results: Enterprise-Grade Safety Without Sacrificing User Experience ‍ Jailbreak Defense: 95.38% accuracy and 99% precision detecting direct harmful instructions; 98% accuracy blocking persona-play attacks. Outperforms AWS Bedrock Guardrails. ‍ Brand Safety: 100% accuracy and precision filtering toxic content across violence, hate speech, profanity, sexual content, and misconduct. ‍ Low-Latency Enforcement: Synchronous guardrails at <100ms latency, with no impact on user experience. ‍ Root Cause Resolution: Step-level diagnostics pinpoint degradation within specific agents, reducing time to resolution. ‍ Safe Scaling: Consistent runtime enforcement maintained as the system expanded across new datasets, client segments, and agent types. The Challenge: Scaling Multi-Agent AI Without Compromising Trust ‘Ask Nielsen’ is not a simple chatbot. It is a multi-agent orchestration system that includes a master routing agent, domain-specific agents for Campaign Analysis, Competitive Intelligence, Audience, and Content, and sub-agents for natural language processing, planning, SQL generation, code execution, and insight narration. A single user request may trigger multi-step reasoning, SQL query generation, Python code execution, data visualization, narrative insight generation, and real-time guardrail validation. In a representative trace, that means over 1,000 spans, 100+ LLM calls, and 50+ guardrail calls. As ‘Ask Nielsen’ scaled, the team identified two categories of practical risk that had to be addressed before the system could serve enterprise clients reliably. Governance and security risk. Customer-facing agents increase the operational blast radius. Even when underlying data is trusted, agent behavior can drift outside intended boundaries, particularly under adversarial pressure. Direct and indirect jailbreak attempts, where adversaries try to bypass safety filters and push the system into unsafe behavior, posed a concrete threat. Brand safety risk. Toxic content surfacing in generated responses creates reputational harm if not filtered reliably. In parallel, the team needed to preserve a high-quality end-user experience, meaning guardrail enforcement could not introduce latency that made interactions feel slow or unreliable. The objective was clear: ship fast without compromising safety, consistency, or compliance. Traditional observability tools could surface traces, but not answer the harder question: which step in the multi-agent flow caused degradation, and why. Without that visibility, both risks remained unresolved until the point of damage. Nielsen needed an alternative: a runtime trust layer that could operate at the agent level, not just report on what had already gone wrong. The Approach: A Runtime Trust Layer for Agentic AI Rather than treating governance as a periodic review, Nielsen built for continuous oversight. Their framework emphasized three outcomes: keeping the system within intended operational boundaries in the face of adversarial behavior, maintaining brand safety across key toxicity categories, and improving quality and reliability through continuous evaluation and production observability, supported by actionable diagnostics. Nielsen partnered with Fiddler AI to serve as the runtime trust and governance layer for ‘Ask Nielsen’, integrating directly into the multi-agent architecture alongside existing orchestration and telemetry systems. Establishing a Unified Evaluation and Observability Framework The firm uses Fiddler as a core component of their agentic solution by integrating Fiddler Trust Models for in-environment evaluation, and Guardrails to support safe and compliant LLM deployments. The team tracks 40+ metrics across reliability, performan About Us | Fiddler AI Join us on 5/14 for AI Explained: AI Agents Have an Identity Complex featuring 1Password's VP of Engineering, Developer and AI. Register Product Control Plane for Agents Systems of record for the agentic lifecycle Explore the vision Why Fiddler AI Observability Test, observe, protect, and govern AI at enterprise scale Agentic Observability End-to-end visibility, context, and control for the agentic lifecycle Fiddler Trust Service Purpose-built trust models for secure, in-environment evaluation and guardrails Guardrails Protect agentic applications with the industry's fastest guardrails AI Governance, Risk Management, and Compliance Centralized control and accountability for enterprise AI governance and compliance Responsible AI Mitigate bias and build a responsible AI culture ML Observability Deliver high performing AI solutions at scale Ready to get started? Request demo Solutions Industry Government Mission-critical AI for defense and intelligence operations Healthcare Deploy agents for clinical care and patient outcomes safely Insurance Scale trusted agents across insurance claims, underwriting, and risk assessment Use Cases Customer Experience Deliver agentic experiences that delight customers Lifetime Value Maximize customer lifetime value with agentic AI Lending and Trading Run autonomous financial AI operations at scale Partners Amazon SageMaker AI Unified MLOps for scalable model lifecycle management Google Cloud Deploy safe and trustworthy AI applications on Vertex AI NVIDIA NIM and NeMo Guardrails Monitor and protect LLM applications Databricks Accelerate production ML with a streamlined MLOps experience Datadog Gain complete visibility into the performance of your AI applications Become a partner Case Studies Nielsen Operationalizes Trust for a Production Multi-Agent AI Copilot U.S. Navy decreased 97% time needed to update the ATR models Integral Ad Science scales transparent and compliant AI products with AI Observability See customers Pricing Pricing Plans Choose the plan that’s right for you Contact Sales Have questions about pricing, plans, or Fiddler? Pricing Resources Learn Resource Library Discover reports, videos, and research Docs Get in-depth user guides and technical documentation Blog Read product updates, data science research, and company news AI Forward Summit Watch recordings on how to operationalize production LLMs, and maximize the value of AI Connect Events Find out about upcoming events Webinars Learn from industry experts on pressing issues facing Agentic and ML teams. Contact Us Get in touch with the Fiddler team 2025 Enterprise Guardrails Benchmarks Report Which guardrails solution is right for your organization? One size never fits all — and the stakes couldn't be higher. Read report Company Company About Us Our mission and who we are Customers Learn how customers use Fiddler Careers We're hiring! Join fiddler to build trustworthy and responsible AI solutions Newsroom Explore recent news and press releases Security Enterprise-grade security and compliance standards Featured News AP News: Fiddler Raises $30M Series C to Power the Control Plane for AI Agents WSJ Venture Capital: The $1 Trillion Hope Building Around Artificial Intelligence CB Insights: AI Agents Need Security Bloomberg: AI-Equipped Underwater Drones Helping US Navy Scan for Threats We're on a mission to build trust into AI Join us Run free guardrails Request demo Our Mission is to Build Trust into AI Trusted by Industry Leaders and Developers Our Story Trust is a fundamental part of humanity, but with the evolution of AI this decade, we are giving AI the agency to make autonomous decisions that affect people's lives and livelihoods, often without visibility into their reasoning, context for their actions, or control over their behavior. We experienced the early version of this pain firsthand with machine learning models and founded Fiddler to solve it: first with explainability, then expanded to observability to track how models change over time. As agents emerged, the same challenge resurfaced at a larger scale: autonomous systems making consequential decisions across enterprises. Organizations needed not just visibility, but control, a way to govern AI systems at scale. When governance becomes necessary, a Control Plane always emerges to enable organizations to deploy high-performing, compliant, and secure AI systems at scale. Today, Fiddler is the Control Plane for AI Agents. Our Commitment to Secure and Responsible AI We believe in the promise of AI to benefit and elevate our lives in every way. We are acutely aware of the challenges when AI is deployed without proper oversight and guardrails. Fiddler was founded to bring trust, transparency, and accountability to AI everywhere. As AI systems gain autonomy and make consequential decisions at scale, responsible AI requires more than good intentions: it requires governance. Our Control Plane enables organizations to operationalize responsible AI through continuous monitoring, enforceable policies, and auditable accountability. Our approach is grounded in these principles: Trustworthy and Transparent We provide visibility into AI reasoning and behavior, enabling teams to understand and trust the systems they deploy. Responsible and Inclusive We detect bias, toxicity, and data leaks, and enforce policies, ensuring AI systems serve the broader good and protect humans from harm. Empowering and Accountable We strive for a future of human-AI cooperation by empowering teams to govern and regulate AI. Our Team: Experts in the Control Plane for AI Our team of engineers, data scientists, product managers, and sales and marketing experts bring a wide set of skills and experiences from companies like Meta, Google, Lyft, X, Microsoft, and other well-known large companies and high growth startups. Backed by top-tier investors and trusted by Fortune 500 companies worldwide, we're recognized as one of the leading startups shaping the future of enterprise AI. Our culture is built on the values of humility, respect, kindness, transparency, and collaboration. Fiddlers are driven by the mission of the company and work hard to make a difference towards the cause. Join our team Our Leadership Krishna Gade Founder and CEO Facebook, Twitter, Pinterest, Microsoft Amit Paka Founder and COO Samsung, PayPal, Microsoft, UC Berkeley Kirti Dewan Chief Marketing Officer Bugsnag, EngineYard, VMware Mainak Mazumdar Chief Strategy Officer Fox, Nielsen, Simulmedia Fahad Rizqi President of GTM Tigera, Centrify Corporation, Tripwire Chris Lambert VP of Engineering Airbnb, GitLab, Strava Buddy Brewer VP of Product Management Mezmo, New Relic Danny Brock VP of Customer Success Incorta, Oracle Alex Woodruff VP of Sales Responsible AI Institute, Unsupervised, MuleSoft, IBM Launy Senee VP of Finance and Operations MinIO Joshua Rubin Head of AI Science Research Fellow, University of Michigan, Ph.D University of Illinois Urbana-Champaign Our Investors Board Members Raviraj Jain Partner, Lightspeed Ventures George Mathew Managing Director, Insight Partners Timothy Murphy Partner, RPS Ventures Maria Martinez Board Member, Bank of America, JumpCloud, McKesson Recognition CB Insights: Leader in AI Agent Security & Risk Management Market Gartner Market Guide: Named in AI Evaluation and Observability Platforms Forrester Report: Named in The Responsible AI Solutions Landscape IDC ProductScape: Worldwide Generative AI Governance Platforms 2025 Matt Turck and FirstMark: The 2025 MAD (ML, AI & Data) Landscape Defense Innovation Unit Issues Success Memo to Fiddler AI CB Insights AI 100: The most promising artificial intelligence startups of 2025 Matt Turck and FirstMark: The 2024 MAD (Machine Learning, AI & Data) Landscape The insideAI News IMPACT 50 List for Q4 2024 Build Trust Into AI Product Control Plane for Agents AI Observability and Security Agentic Observability Fiddler Trust S Fiddler Guardrails for Enterprise LLM Protection | Fiddler AI Join us on 5/14 for AI Explained: AI Agents Have an Identity Complex featuring 1Password's VP of Engineering, Developer and AI. Register Product Control Plane for Agents Systems of record for the agentic lifecycle Explore the vision Why Fiddler AI Observability Test, observe, protect, and govern AI at enterprise scale Agentic Observability End-to-end visibility, context, and control for the agentic lifecycle Fiddler Trust Service Purpose-built trust models for secure, in-environment evaluation and guardrails Guardrails Protect agentic applications with the industry's fastest guardrails AI Governance, Risk Management, and Compliance Centralized control and accountability for enterprise AI governance and compliance Responsible AI Mitigate bias and build a responsible AI culture ML Observability Deliver high performing AI solutions at scale Ready to get started? Request demo Solutions Industry Government Mission-critical AI for defense and intelligence operations Healthcare Deploy agents for clinical care and patient outcomes safely Insurance Scale trusted agents across insurance claims, underwriting, and risk assessment Use Cases Customer Experience Deliver agentic experiences that delight customers Lifetime Value Maximize customer lifetime value with agentic AI Lending and Trading Run autonomous financial AI operations at scale Partners Amazon SageMaker AI Unified MLOps for scalable model lifecycle management Google Cloud Deploy safe and trustworthy AI applications on Vertex AI NVIDIA NIM and NeMo Guardrails Monitor and protect LLM applications Databricks Accelerate production ML with a streamlined MLOps experience Datadog Gain complete visibility into the performance of your AI applications Become a partner Case Studies Nielsen Operationalizes Trust for a Production Multi-Agent AI Copilot U.S. Navy decreased 97% time needed to update the ATR models Integral Ad Science scales transparent and compliant AI products with AI Observability See customers Pricing Pricing Plans Choose the plan that’s right for you Contact Sales Have questions about pricing, plans, or Fiddler? Pricing Resources Learn Resource Library Discover reports, videos, and research Docs Get in-depth user guides and technical documentation Blog Read product updates, data science research, and company news AI Forward Summit Watch recordings on how to operationalize production LLMs, and maximize the value of AI Connect Events Find out about upcoming events Webinars Learn from industry experts on pressing issues facing Agentic and ML teams. Contact Us Get in touch with the Fiddler team 2025 Enterprise Guardrails Benchmarks Report Which guardrails solution is right for your organization? One size never fits all — and the stakes couldn't be higher. Read report Company Company About Us Our mission and who we are Customers Learn how customers use Fiddler Careers We're hiring! Join fiddler to build trustworthy and responsible AI solutions Newsroom Explore recent news and press releases Security Enterprise-grade security and compliance standards Featured News AP News: Fiddler Raises $30M Series C to Power the Control Plane for AI Agents WSJ Venture Capital: The $1 Trillion Hope Building Around Artificial Intelligence CB Insights: AI Agents Need Security Bloomberg: AI-Equipped Underwater Drones Helping US Navy Scan for Threats We're on a mission to build trust into AI Join us Run free guardrails Request demo Fiddler Guardrails The industry’s fastest guardrails protect agentic applications against harmful content and security risks. Request demo Run free guardrails Trusted by Industry Leaders and Developers Safeguard Enterprise Agents Within Your Own Secure Boundaries Fiddler Guardrails is the industry’s fastest enterprise safety solution for enterprise AI guardrails that proactively moderates inputs and outputs in agentic systems. With under 100ms response time, Fiddler Guardrails leverages the purpose-built, fine-tuned, and task-specific Fiddler Trust Models at runtime for high quality LLM scoring. Our solution immediately intercepts prompts and responses that fall outside accepted thresholds for hallucinations, safety violations, and jailbreak attempts, and enforces rules and policies, maintaining complete control of agent interactions. Fiddler Guardrails Delivers Industry-Leading Security <100ms Guardrails Response Time 7-18x Cheaper* 5+ million Requests Per Day Enterprise Secure Zero data egress from the customer’s environment *Fiddler Trust Models are benchmarked against publicly available datasets. Trust Models Built for the Fastest, Most Efficient, and Secure Guardrails Fiddler Guardrails is powered by the Fiddler Trust Service — purpose-built Trust Models that score agent and LLM inputs and outputs in real-time, running entirely in your cloud and VPC environments. These "batteries-included" models remove the unpredictable, hidden costs of external API calls for agent and LLM evaluation. Because everything runs in your infrastructure, you get enterprise-grade protection, policy enforcement, and complete data privacy with full control over your environment. These trust models, including Safety, PII, and Faithfulness models, help power Fiddler's AI Observability and Security solutions: Guardrails, LLM Observability , and Agentic Observability . Safety Content Safety Prevents harmful, inappropriate, and malicious content across multiple dimensions from passing through. Application and Data Protection Intercepts sophisticated prompt injection attacks to maintain agentic and LLM application security and overall integrity. Metrics Covered Jailbreaking Harassing Harmful Hateful Illegal Racist Sexist Sexual Unethical Violent Sensitive Information Privacy Safeguards Prevents PII and PHI leaks to protect end-user and patient privacy, and ensure regulatory compliance. Metrics Covered 35+ PII entities | Healthcare specific entity types for HIPAA compliance API keys Credit card numbers Dates of birth Employee IDs Medical record numbers Tax IDs Faithfulness Hallucination Prevention Ensures responses are grounded in the provided context, preventing AI from generating misleading information. Metrics Covered Faithfulness / Groundedness See all out-of-the-box metrics How Fiddler Guardrails Works 1.Implement Rapidly Protecting agentic deployments using Fiddler Guardrails is easy. Simply write three to five lines of code to initialize your HTTP client. 2.Connect to Fiddler Trust Models Call the Fiddler Guardrails API, to our Trust models for moderating inputs and outputs. 3.Choose a Framework Access our API using pre-built code examples in NodeJS, Python, or cURL — or any HTTP library of your choice. Take advantage of our out-of-the-box integrations with NVIDIA NeMo Guardrails. Run free guardrails Fiddler Guardrails: Benchmark-Proven Industry Leader We conducted a comprehensive benchmarks report comparing popular guardrails solutions across three critical dimensions — speed, cost, and accuracy — and three security metrics — jailbreak, toxicity, and faithfulness.The report findings show that Fiddler Guardrails is the fastest, most cost-effective, and most secure solution for agentic security across all metrics, making it the optimal choice for enterprise applications requiring: Task-specific, contextual use cases Latency-sensitive applications Cost-optimized deployments Fine-grained control and monitoring Fiddler Guardrails: Latency (ms) vs. Cost per 1,000 text units ($) The numbers prove our Guardrails' advantage: Fastest Speed 2.5x faster than nearest model 68x faster than LLM-as-a-Judge Fastest Speed More cost-effective at scale than than other models 18x cost savings compared to LLM-as-a-Judge Fastest Speed Industry leading Area Under the Curve (AUC) and F1 scores Highest jailbreak, toxicity, and accuracy detection The Enterprise Guardrails Benchmarks Report Which guardrails solution is right for Fiddler AI: AI Control Plane for Enterprise Agents | Observability & Security Join us on 5/14 for AI Explained: AI Agents Have an Identity Complex featuring 1Password's VP of Engineering, Developer and AI. Register Product Control Plane for Agents Systems of record for the agentic lifecycle Explore the vision Why Fiddler AI Observability Test, observe, protect, and govern AI at enterprise scale Agentic Observability End-to-end visibility, context, and control for the agentic lifecycle Fiddler Trust Service Purpose-built trust models for secure, in-environment evaluation and guardrails Guardrails Protect agentic applications with the industry's fastest guardrails AI Governance, Risk Management, and Compliance Centralized control and accountability for enterprise AI governance and compliance Responsible AI Mitigate bias and build a responsible AI culture ML Observability Deliver high performing AI solutions at scale Ready to get started? Request demo Solutions Industry Government Mission-critical AI for defense and intelligence operations Healthcare Deploy agents for clinical care and patient outcomes safely Insurance Scale trusted agents across insurance claims, underwriting, and risk assessment Use Cases Customer Experience Deliver agentic experiences that delight customers Lifetime Value Maximize customer lifetime value with agentic AI Lending and Trading Run autonomous financial AI operations at scale Partners Amazon SageMaker AI Unified MLOps for scalable model lifecycle management Google Cloud Deploy safe and trustworthy AI applications on Vertex AI NVIDIA NIM and NeMo Guardrails Monitor and protect LLM applications Databricks Accelerate production ML with a streamlined MLOps experience Datadog Gain complete visibility into the performance of your AI applications Become a partner Case Studies Nielsen Operationalizes Trust for a Production Multi-Agent AI Copilot U.S. Navy decreased 97% time needed to update the ATR models Integral Ad Science scales transparent and compliant AI products with AI Observability See customers Pricing Pricing Plans Choose the plan that’s right for you Contact Sales Have questions about pricing, plans, or Fiddler? Pricing Resources Learn Resource Library Discover reports, videos, and research Docs Get in-depth user guides and technical documentation Blog Read product updates, data science research, and company news AI Forward Summit Watch recordings on how to operationalize production LLMs, and maximize the value of AI Connect Events Find out about upcoming events Webinars Learn from industry experts on pressing issues facing Agentic and ML teams. Contact Us Get in touch with the Fiddler team 2025 Enterprise Guardrails Benchmarks Report Which guardrails solution is right for your organization? One size never fits all — and the stakes couldn't be higher. Read report Company Company About Us Our mission and who we are Customers Learn how customers use Fiddler Careers We're hiring! Join fiddler to build trustworthy and responsible AI solutions Newsroom Explore recent news and press releases Security Enterprise-grade security and compliance standards Featured News AP News: Fiddler Raises $30M Series C to Power the Control Plane for AI Agents WSJ Venture Capital: The $1 Trillion Hope Building Around Artificial Intelligence CB Insights: AI Agents Need Security Bloomberg: AI-Equipped Underwater Drones Helping US Navy Scan for Threats We're on a mission to build trust into AI Join us Run free guardrails Request demo All Enterprise Agents Need the AI Control Plane Experiments, monitoring, guardrails, and governance for compound AI. Request demo Learn about the Control Plane Trusted by Industry Leaders and Developers Enterprise Visibility, Context, and Control with Agentic Observability and Security Complete visibility across the agentic hierarchy, tracking agentic applications across the lifecycle. Explore agentic visibility Gain insights into agent behaviors and pinpoint root causes with full execution context and decision lineage. See root cause analysis in action Govern AI systems by enforcing policies with guardrails. Be in charge of your TCO with “batteries included” Fiddler Trust Models. Cut your AI trust tax See Every Action, Understand Every Decision, and Control Every Outcome Explore Control Risk with Fiddler Safety, Faithfulness, and PII Guardrails Reduce TCO with Fiddler Trust Models Get Deeper Insights on Complex Tasks with LLM-as-a-Judge Save Time and Resources to Understand Agent Behavior Deliver High Performance. Protect from Risks. Maximize ROI. Continuous monitoring and auditable governance unlike passive evaluation and open source systems. View product tour OpenClaw and the Observability Gap in Autonomous AI Assistants Read blog 5 Critical Lessons for Production-Ready AI Agents Download guide Rethinking Observability for the Age of AI Agents Download guide Building Trust with AI Builders and Guardians Recognition CB Insights: Leader in AI Agent Security & Risk Management Market Gartner Market Guide: Named in AI Evaluation and Observability Platforms Forrester Report: Named in The Responsible AI Solutions Landscape IDC ProductScape: Worldwide Generative AI Governance Platforms 2025 Matt Turck and FirstMark: The 2025 MAD (ML, AI & Data) Landscape Defense Innovation Unit Issues Success Memo to Fiddler AI CB Insights AI 100: The most promising artificial intelligence startups of 2025 Matt Turck and FirstMark: The 2024 MAD (Machine Learning, AI & Data) Landscape The insideAI News IMPACT 50 List for Q4 2024 Experience Enterprise AI Observability Request demo Run free guardrails Build Trust Into AI Product Control Plane for Agents AI Observability and Security Agentic Observability Fiddler Trust Service Guardrails AI Governance, Risk Management, and Compliance Explore Pricing Customers Partners Fiddler vs. Other AI Observability Platforms Request Control Plane for Agent Design Partnership Company About Us Careers Hiring Newsroom Security Contact Us Resources Blog Docs Resource Library Webinars Events Learn Fiddler Acquires Lumeus to Extend the AI Control Plane to Coding Agents Series C: The Control Plane Moment for AI Rethinking Observability for the Age of AI Agents © 2026 Fiddler AI. All rights reserved. Privacy Policy Terms of Use Trust Center AI Forward 2023 - LLMs in the Enterprise: From Theory to Practice | Fiddler AI Product Control Plane for Agents Systems of record for the agentic lifecycle Explore the vision Why Fiddler AI Observability Test, observe, protect, and govern AI at enterprise scale Agentic Observability End-to-end visibility, context, and control for the agentic lifecycle Fiddler Trust Service Purpose-built trust models for secure, in-environment evaluation and guardrails Guardrails Protect agentic applications with the industry's fastest guardrails AI Governance, Risk Management, and Compliance Centralized control and accountability for enterprise AI governance and compliance Responsible AI Mitigate bias and build a responsible AI culture ML Observability Deliver high performing AI solutions at scale Ready to get started? Request demo Solutions Industry Government Mission-critical AI for defense and intelligence operations Healthcare Deploy agents for clinical care and patient outcomes safely Insurance Scale trusted agents across insurance claims, underwriting, and risk assessment Use Cases Customer Experience Deliver agentic experiences that delight customers Lifetime Value Maximize customer lifetime value with agentic AI Lending and Trading Run autonomous financial AI operations at scale Partners Amazon SageMaker AI Unified MLOps for scalable model lifecycle management Google Cloud Deploy safe and trustworthy AI applications on Vertex AI NVIDIA NIM and NeMo Guardrails Monitor and protect LLM applications Databricks Accelerate production ML with a streamlined MLOps experience Datadog Gain complete visibility into the performance of your AI applications Become a partner Case Studies Nielsen Operationalizes Trust for a Production Multi-Agent AI Copilot U.S. Navy decreased 97% time needed to update the ATR models Integral Ad Science scales transparent and compliant AI products with AI Observability See customers Pricing Pricing Plans Choose the plan that’s right for you Contact Sales Have questions about pricing, plans, or Fiddler? Pricing Resources Learn Resource Library Discover reports, videos, and research Docs Get in-depth user guides and technical documentation Blog Read product updates, data science research, and company news AI Forward Summit Watch recordings on how to operationalize production LLMs, and maximize the value of AI Connect Events Find out about upcoming events Webinars Learn from industry experts on pressing issues facing Agentic and ML teams. Contact Us Get in touch with the Fiddler team 2025 Enterprise Guardrails Benchmarks Report Which guardrails solution is right for your organization? One size never fits all — and the stakes couldn't be higher. Read report Company Company About Us Our mission and who we are Customers Learn how customers use Fiddler Careers We're hiring! Join fiddler to build trustworthy and responsible AI solutions Newsroom Explore recent news and press releases Security Enterprise-grade security and compliance standards Featured News AP News: Fiddler Raises $30M Series C to Power the Control Plane for AI Agents WSJ Venture Capital: The $1 Trillion Hope Building Around Artificial Intelligence CB Insights: AI Agents Need Security Bloomberg: AI-Equipped Underwater Drones Helping US Navy Scan for Threats We're on a mission to build trust into AI Join us Run free guardrails Request demo Virtual | Nov 9 | 10:00 AM – 3:00 PM PT LLMs in the Enterprise: From Theory to Practice Watch the recordings of AI Forward 2023, a one-day, dual-track virtual summit, bringing together industry leaders and practitioners from data science, machine learning, risk and compliance, and AI policy. Watch on-demand recordings Virtual • Thursday, November 9, 2023 • dual-track • Watch on-demand • Thank you for joining us • Virtual • Thursday, November 9, 2023 • dual-track • Watch on-demand • Thank you for joining us • Virtual • Thursday, November 9, 2023 • dual-track • Watch on-demand • Thank you for joining us • Virtual • Thursday, November 9, 2023 • dual-track • Watch on-demand • Thank you for joining us • Virtual • Thursday, November 9, 2023 • dual-track • Watch on-demand • Thank you for joining us • Virtual • Thursday, November 9, 2023 • dual-track • Watch on-demand • Thank you for joining us • Virtual • Thursday, November 9, 2023 • dual-track • Watch on-demand • Thank you for joining us • Virtual • Thursday, November 9, 2023 • dual-track • Watch on-demand • Thank you for joining us • Virtual • Thursday, November 9, 2023 • dual-track • Watch on-demand • Thank you for joining us • Virtual • Thursday, November 9, 2023 • dual-track • Watch on-demand • Thank you for joining us • Virtual • Thursday, November 9, 2023 • dual-track • Watch on-demand • Thank you for joining us • Virtual • Thursday, November 9, 2023 • dual-track • Watch on-demand • Thank you for joining us • Generative AI is being rapidly deployed across industries to unlock business benefits, but there are everyday challenges in working with, operationalizing, and productizing LLMs that need to be addressed first. From evaluating LLM robustness and continuous monitoring to using safety metrics, organizations are deploying cutting edge ways to get the most out of their models. We will discuss how to maximize the value of AI investments, and you can see the Fiddler AI Observability solutions for predictive and generative AI in action. Watch to learn: LLMOps challenges and opportunities in pre- and post-production Addressing the infrastructure challenges of LLMs Enterprise use cases that are delivering valuable business impact The core capabilities of the Fiddler AI Observability platform and Fiddler Auditor All Recordings Journey of LLMs in the Enterprise Krishna Gade highlights the transformative potential and rapid growth of generative AI applications, and their capability to revolutionize industries. The Science and Engineering Behind LLMs In this keynote presentation, Hanlin Tang discusses the science and engineering behind LLMs in enterprise applications. Everyday Challenges and Opportunities with LLMs Pre- and Post-Production In this panel, AI experts delved into the dynamic realm of generative AI within enterprise settings, highlighting key aspects such as the critical need for enhancing model efficiency, personalization strategies, and addressing the challenges confronting developers entering the AI domain. LLM POC to Production: Insights From an Infrastructure Viewpoint In this panel, the AI experts discuss on the advancements and challenges in LLMs from proof-of-concept to production, focusing on infrastructure, model management, and regulatory compliance. How is ChatGPT’s Behavior Changing Over Time? In this presentation, Stanford Associate Professor James Zou discusses the dynamic changes in ChatGPT's behavior over time, highlighting substantial alterations in its ability to follow instructions and improvements in safety measures. Fireside Chat: CEOs in Conversation In this fireside chat, Lukas and Krishna discussed the rising potential of search, summarization, and chatbot applications in leveraging LLMs, emphasizing their transformative impact on business operations. Can LLMs be Explained? In this session, Joshua Rubin shares the importance of explainability in AI, emphasizing that understanding a model's behavior is crucial for identifying weaknesses, ensuring robustness, and aiding human decision-making. Leadership Perspectives: Use Cases and ROI of LLMs In this panel, industry leaders shared their insights on LLM implementation and their significant impact on business ROI in their respective fields. Immersive Gen AI Experience In this workshop, Joshua Rubin deep dives into an immersive GenAI experience to see how generative AI models, particularly those handling unstructured data like natural language or multimodal inputs, differ from traditional machine learning models. Evaluating LLMs with Fiddler Auditor In this workshop, Amal Iyer discussed the imp AI Explained: AI Agents Have an Identity Complex | Fiddler AI Webinars Join us on 5/14 for AI Explained: AI Agents Have an Identity Complex featuring 1Password's VP of Engineering, Developer and AI. Register Product Control Plane for Agents Systems of record for the agentic lifecycle Explore the vision Why Fiddler AI Observability Test, observe, protect, and govern AI at enterprise scale Agentic Observability End-to-end visibility, context, and control for the agentic lifecycle Fiddler Trust Service Purpose-built trust models for secure, in-environment evaluation and guardrails Guardrails Protect agentic applications with the industry's fastest guardrails AI Governance, Risk Management, and Compliance Centralized control and accountability for enterprise AI governance and compliance Responsible AI Mitigate bias and build a responsible AI culture ML Observability Deliver high performing AI solutions at scale Ready to get started? Request demo Solutions Industry Government Mission-critical AI for defense and intelligence operations Healthcare Deploy agents for clinical care and patient outcomes safely Insurance Scale trusted agents across insurance claims, underwriting, and risk assessment Use Cases Customer Experience Deliver agentic experiences that delight customers Lifetime Value Maximize customer lifetime value with agentic AI Lending and Trading Run autonomous financial AI operations at scale Partners Amazon SageMaker AI Unified MLOps for scalable model lifecycle management Google Cloud Deploy safe and trustworthy AI applications on Vertex AI NVIDIA NIM and NeMo Guardrails Monitor and protect LLM applications Databricks Accelerate production ML with a streamlined MLOps experience Datadog Gain complete visibility into the performance of your AI applications Become a partner Case Studies Nielsen Operationalizes Trust for a Production Multi-Agent AI Copilot U.S. Navy decreased 97% time needed to update the ATR models Integral Ad Science scales transparent and compliant AI products with AI Observability See customers Pricing Pricing Plans Choose the plan that’s right for you Contact Sales Have questions about pricing, plans, or Fiddler? Pricing Resources Learn Resource Library Discover reports, videos, and research Docs Get in-depth user guides and technical documentation Blog Read product updates, data science research, and company news AI Forward Summit Watch recordings on how to operationalize production LLMs, and maximize the value of AI Connect Events Find out about upcoming events Webinars Learn from industry experts on pressing issues facing Agentic and ML teams. Contact Us Get in touch with the Fiddler team 2025 Enterprise Guardrails Benchmarks Report Which guardrails solution is right for your organization? One size never fits all — and the stakes couldn't be higher. Read report Company Company About Us Our mission and who we are Customers Learn how customers use Fiddler Careers We're hiring! Join fiddler to build trustworthy and responsible AI solutions Newsroom Explore recent news and press releases Security Enterprise-grade security and compliance standards Featured News AP News: Fiddler Raises $30M Series C to Power the Control Plane for AI Agents WSJ Venture Capital: The $1 Trillion Hope Building Around Artificial Intelligence CB Insights: AI Agents Need Security Bloomberg: AI-Equipped Underwater Drones Helping US Navy Scan for Threats We're on a mission to build trust into AI Join us Run free guardrails Request demo Live On-demand AI Explained: AI Agents Have an Identity Complex May 14, 2026 10:00AM PT / 1:00PM ET Registration is now closed. Please check back later for the recording. This webinar has been cancelled at this time due to unforeseen circumstances. AI agents need access that changes in real time as they reason through what to do next. Most security models were built for humans, not systems that decide their own scope. Join Jeff Malnick, VP of Engineering, Developer and AI at 1Password, for a candid conversation about the identity complex hiding inside every agentic deployment. What you'll learn: What separates agent identity from machine identity, and why static security policy breaks when agents can reason Where Zero Trust enforcement has to live in an agent workflow, and why real-time attestation beats standing policy How to provision and scope agent credentials automatically, without blocking the systems that depend on them AI Explained is our AMA series featuring experts on the most pressing issues facing Agentic and AI teams. Can’t attend live? You should still register! Recordings will be available to all registrants after the event. Featured Speakers Jeff Malnick VP of Engineering, Developer and AI at 1Password Jeff Malnick is VP of Engineering, Developer and AI at 1Password. Before joining 1Password, he was Senior Director of Engineering for the Secure Product Line at HashiCorp. His background spans distributed systems, secrets management, and security infrastructure, with a focus on making the secure path the default one for developers and, increasingly, for AI agents. Krishna Gade Founder and CEO at Fiddler AI Krishna Gade is the Founder and CEO of Fiddler AI, where he is building the control plane for AI systems — helping enterprises monitor, evaluate, and control models and autonomous agents in production. Previously, he time at Microsoft working on search ranking for Bing, and later led data and machine learning teams at Twitter and Pinterest. He is most known for his work on AI Explainability at Facebook/Meta and these days he is now focused on making AI systems trustworthy, scalable, and production-ready for the enterprise. Generative AI and LLMOps Build Trust Into AI Product Control Plane for Agents AI Observability and Security Agentic Observability Fiddler Trust Service Guardrails AI Governance, Risk Management, and Compliance Explore Pricing Customers Partners Fiddler vs. Other AI Observability Platforms Request Control Plane for Agent Design Partnership Company About Us Careers Hiring Newsroom Security Contact Us Resources Blog Docs Resource Library Webinars Events Learn Fiddler Acquires Lumeus to Extend the AI Control Plane to Coding Agents Series C: The Control Plane Moment for AI Rethinking Observability for the Age of AI Agents © 2026 Fiddler AI. All rights reserved. Privacy Policy Terms of Use Trust Center Fiddler Trust Service: AI Guardrails & LLM Monitoring | Fiddler AI Join us on 5/14 for AI Explained: AI Agents Have an Identity Complex featuring 1Password's VP of Engineering, Developer and AI. Register Product Control Plane for Agents Systems of record for the agentic lifecycle Explore the vision Why Fiddler AI Observability Test, observe, protect, and govern AI at enterprise scale Agentic Observability End-to-end visibility, context, and control for the agentic lifecycle Fiddler Trust Service Purpose-built trust models for secure, in-environment evaluation and guardrails Guardrails Protect agentic applications with the industry's fastest guardrails AI Governance, Risk Management, and Compliance Centralized control and accountability for enterprise AI governance and compliance Responsible AI Mitigate bias and build a responsible AI culture ML Observability Deliver high performing AI solutions at scale Ready to get started? Request demo Solutions Industry Government Mission-critical AI for defense and intelligence operations Healthcare Deploy agents for clinical care and patient outcomes safely Insurance Scale trusted agents across insurance claims, underwriting, and risk assessment Use Cases Customer Experience Deliver agentic experiences that delight customers Lifetime Value Maximize customer lifetime value with agentic AI Lending and Trading Run autonomous financial AI operations at scale Partners Amazon SageMaker AI Unified MLOps for scalable model lifecycle management Google Cloud Deploy safe and trustworthy AI applications on Vertex AI NVIDIA NIM and NeMo Guardrails Monitor and protect LLM applications Databricks Accelerate production ML with a streamlined MLOps experience Datadog Gain complete visibility into the performance of your AI applications Become a partner Case Studies Nielsen Operationalizes Trust for a Production Multi-Agent AI Copilot U.S. Navy decreased 97% time needed to update the ATR models Integral Ad Science scales transparent and compliant AI products with AI Observability See customers Pricing Pricing Plans Choose the plan that’s right for you Contact Sales Have questions about pricing, plans, or Fiddler? Pricing Resources Learn Resource Library Discover reports, videos, and research Docs Get in-depth user guides and technical documentation Blog Read product updates, data science research, and company news AI Forward Summit Watch recordings on how to operationalize production LLMs, and maximize the value of AI Connect Events Find out about upcoming events Webinars Learn from industry experts on pressing issues facing Agentic and ML teams. Contact Us Get in touch with the Fiddler team 2025 Enterprise Guardrails Benchmarks Report Which guardrails solution is right for your organization? One size never fits all — and the stakes couldn't be higher. Read report Company Company About Us Our mission and who we are Customers Learn how customers use Fiddler Careers We're hiring! Join fiddler to build trustworthy and responsible AI solutions Newsroom Explore recent news and press releases Security Enterprise-grade security and compliance standards Featured News AP News: Fiddler Raises $30M Series C to Power the Control Plane for AI Agents WSJ Venture Capital: The $1 Trillion Hope Building Around Artificial Intelligence CB Insights: AI Agents Need Security Bloomberg: AI-Equipped Underwater Drones Helping US Navy Scan for Threats We're on a mission to build trust into AI Join us Run free guardrails Request demo Fiddler Trust Service for LLM Application Monitoring and Guardrails Ensure LLM security, scalability, and cost-efficiency in production. Request demo Run free guardrails Trusted by Industry Leaders and Developers How Fiddler Trust Service Strengthens AI Guardrails and LLM Monitoring As part of the Fiddler AI Observability and Security platform , the Fiddler Trust Service is an enterprise-grade solution designed to strengthen AI guardrails and LLM monitoring, while mitigating LLM security risks. It provides high-quality, rapid monitoring of LLM prompts and responses, ensuring more reliable deployments in live environments. Powering the Fiddler Trust Service are proprietary, fine-tuned Fiddler Trust Models, designed for task-specific, high accuracy scoring of LLM prompts and responses with low latency. Trust Models leverage extensive training across thousands of datasets to provide accurate LLM monitoring and early threat detection, eliminating the need for manual dataset uploads. These models are built to handle higher traffic and inferences as LLM deployments scale, ensuring data protection in all environments — including air gapped deployments — and offering a cost-effective alternative to closed sourced models. Fiddler Trust Models deliver guardrails that moderate LLM security risks, including hallucinations, toxicity, and prompt injection attacks. They also enable comprehensive LLM monitoring and online diagnostics for Generative AI (GenAI) applications, helping enterprises maintain safety, compliance, and trust in AI-driven interactions. Fiddler Trust Models are Fast, Cost-Effective, and Accurate <100ms Guardrails Response Time 6x Cheaper* 50% More Accurate* *Fiddler Trust Models are benchmarked against publicly available datasets. Fast Low latency for LLM prompt and response monitoring. Secure Ensures data protection, even in air gapped environments. Scalable Handles higher traffic and inference volumes. Cost Effective Reduces costs with Fiddler’s Trust Models vs. closed-source LLMs. Key LLM Metrics Scoring for Guardrails and Monitoring With the Fiddler Trust Service, you can score an extensive set of metrics, ensuring your LLM applications deliver the most advanced LLM use cases and stringent business demands. At the same time, it safeguards your LLM applications from harmful and costly risks. Hallucination Metrics Faithfulness / Groundedness Answer relevance Context relevance Conciseness Coherence Safety Metrics PII Toxicity Jailbreak Sentiment Profanity Regex match Topic Banned keywords Language detection Fiddler Trust Service: The Solution for LLM Applications in Production Protect and Secure with Guardrails Safeguard your LLM applications with guardrails that instantly moderate risky prompts and responses. Customize guardrails to your organization’s risk standards by defining and adjusting thresholds for key LLM metrics specific to your use case. Proactively mitigate harmful and costly risks, such as hallucinations, toxicity, safety violations, and prompt injection attacks, before they impact your enterprise or users. Learn more about Fiddler Guardrails Monitor and Diagnose LLM Applications Use Fiddler’s Root Cause Analysis to uncover the full set of moderated prompts and responses within a specific time period. Fiddler’s 3D UMAP visualization enables in-depth data exploration to isolate problematic prompts and responses. Share this list with Model Development and Application teams to review and enhance the LLM application, preventing future issues. Learn how to safeguard LLMs Analyze Key LLM Insights for Business Impact Analyze LLM metrics with customized dashboards and reports. Track the key LLM metrics that matter most for your use case and stakeholders, driving business-critical KPIs. Gain oversight to meet AI regulations and compliance standards. Analyze LLMs using custom dashboards and reports LLM Scoring for High-Impact Use Cases AI Chatbot Monitoring Deliver accurate financial advice and boost investor confidence. Internal Copilot Monitoring Enhance decision-making and employee productivity. Risk and Compliance Management Detect and mitigate adversarial attacks and data leakage. Content Summarization Ensure your content is accurate and relevant. LLM Cost Management Boost LLM operational efficiency and reduce costs. Featured Resources Video Fiddler Guardrails for Safeguarding LLM Applications Video Safeguard LLM Apps from Jailbreaks with Fiddler Trust Models On-demand Webinar A Guide: Avoid the Hidden Trust Tax in AI Agent Evaluation​ | Fiddler AI Join us on 5/14 for AI Explained: AI Agents Have an Identity Complex featuring 1Password's VP of Engineering, Developer and AI. Register Product Control Plane for Agents Systems of record for the agentic lifecycle Explore the vision Why Fiddler AI Observability Test, observe, protect, and govern AI at enterprise scale Agentic Observability End-to-end visibility, context, and control for the agentic lifecycle Fiddler Trust Service Purpose-built trust models for secure, in-environment evaluation and guardrails Guardrails Protect agentic applications with the industry's fastest guardrails AI Governance, Risk Management, and Compliance Centralized control and accountability for enterprise AI governance and compliance Responsible AI Mitigate bias and build a responsible AI culture ML Observability Deliver high performing AI solutions at scale Ready to get started? Request demo Solutions Industry Government Mission-critical AI for defense and intelligence operations Healthcare Deploy agents for clinical care and patient outcomes safely Insurance Scale trusted agents across insurance claims, underwriting, and risk assessment Use Cases Customer Experience Deliver agentic experiences that delight customers Lifetime Value Maximize customer lifetime value with agentic AI Lending and Trading Run autonomous financial AI operations at scale Partners Amazon SageMaker AI Unified MLOps for scalable model lifecycle management Google Cloud Deploy safe and trustworthy AI applications on Vertex AI NVIDIA NIM and NeMo Guardrails Monitor and protect LLM applications Databricks Accelerate production ML with a streamlined MLOps experience Datadog Gain complete visibility into the performance of your AI applications Become a partner Case Studies Nielsen Operationalizes Trust for a Production Multi-Agent AI Copilot U.S. Navy decreased 97% time needed to update the ATR models Integral Ad Science scales transparent and compliant AI products with AI Observability See customers Pricing Pricing Plans Choose the plan that’s right for you Contact Sales Have questions about pricing, plans, or Fiddler? Pricing Resources Learn Resource Library Discover reports, videos, and research Docs Get in-depth user guides and technical documentation Blog Read product updates, data science research, and company news AI Forward Summit Watch recordings on how to operationalize production LLMs, and maximize the value of AI Connect Events Find out about upcoming events Webinars Learn from industry experts on pressing issues facing Agentic and ML teams. Contact Us Get in touch with the Fiddler team 2025 Enterprise Guardrails Benchmarks Report Which guardrails solution is right for your organization? One size never fits all — and the stakes couldn't be higher. Read report Company Company About Us Our mission and who we are Customers Learn how customers use Fiddler Careers We're hiring! Join fiddler to build trustworthy and responsible AI solutions Newsroom Explore recent news and press releases Security Enterprise-grade security and compliance standards Featured News AP News: Fiddler Raises $30M Series C to Power the Control Plane for AI Agents WSJ Venture Capital: The $1 Trillion Hope Building Around Artificial Intelligence CB Insights: AI Agents Need Security Bloomberg: AI-Equipped Underwater Drones Helping US Navy Scan for Threats We're on a mission to build trust into AI Join us Run free guardrails Request demo Resources / Guide / Total Cost of Ownership for Operationalizing Agents Total Cost of Ownership for Operationalizing Agents External LLMs vs. Fiddler Trust Models at enterprise scale AI Observability Generative AI and LLMOps Table of Contents Download guide Download guide Download guide Every observability platform promises visibility into your agents. But most don't tell you the full cost of that visibility, including a hidden cost called the Trust Tax. How Most Platforms Evaluate Agents When an agent generates a trace, it needs to be scored for quality, safety, and performance. The most common approach is to send each trace to an external LLM (OpenAI, Anthropic, etc.) to act as a judge. This means every trace scored is an API call to a third-party model provider, and that cost shows up on your bill, not your tooling vendor's. This approach is called LLM-as-a-Judge. When the judge is an external LLM, the dependency on third-party API calls is what drives up your total cost of ownership (TCO). The Cost of Evaluating with External LLMs Your trace is generated by your agent API call to external LLM provider for scoring (OpenAI, Anthropic, etc.) You pay the Trust Tax The Hidden Costs of Calling External LLMs ‍ Risk Gaps: To control costs, some teams may consider sampling, but the traces you skip are often the ones that matter most: jailbreak attempts, policy violations, hallucinations, edge-case failures. These are low-frequency, high-impact events that sampling could potentially miss. ‍ Operational Overhead: The engineering effort to set up, manage, and maintain your evaluation infrastructure, whether that's orchestrating external API calls or standing up your own models. Your team carries the burden of prompt versioning, scoring calibration, model hosting, and ongoing maintenance. ‍ The Trust Tax: You are charged every time a trace is scored via an external LLM API call. This shows up on your invoice. At enterprise scale, it compounds fast. What the Trust Tax Looks Like at Scale These are potential external LLM API costs* you pay annually, in addition to your tooling fees. Fiddler Trust Models: Evaluate and Observe Agents Without the Trust Tax Fiddler Trust Models are specialized, task-specific models built in-house and deployed in your environment. They score agent and LLM prompts and responses at runtime for hallucination, toxicity, jailbreaks, PII/PHI exposure , and other critical risks. Trust Models are built to cover a range of use cases: ‍ Out-of-the-Box Models ‍ Hallucination detection, safety scoring, toxicity, jailbreak detection, and PII/PHI identification. Ultra low-latency and task-specific. ‍ Customizable Models ‍ Enterprises submit prompts to create domain-specific evaluators. Fully managed, handles 300K+ daily events without the burden of infrastructure management. Why Sampling Doesn't Solve the Trust Tax Sampling reduces your bill but introduces risk gaps. Fiddler Trust Models cover 100% of traces by removing the cost barrier that draws teams to sample in the first place. Fiddler Trust Models Power AI Observability and Security ‍ Evaluation : Test and benchmark agents before they go live. Run evals against test sets, compare model versions, and validate guardrail thresholds before launch. ‍ Observability : Continuously score and monitor every trace in production. Surface issues in real time, diagnose root causes, and trigger alerts. ‍ Guardrails : Enforce safety policies in real time across input, execution, and output, preventing violations before they occur. ‍ Analytics : Roll up aggregate reports down to granular insights across agents for a single-pane-of-glass view of behavior, risk, and performance. Trusted by Industry Leaders and Developers "Fiddler delivered unified observability, protection, and governance across agents and predictive models, making it fundamental to our AI strategy." Karthik Rao , CEO, Nielsen * Calculations based on Open AI GPT 5 mini. 1 trace = 1 API call to GPT 5 mini. Contact us to receive a custom calculation. Video transcript Frequently Asked Questions What is the AI Trust Tax? LLM-as-a-Judge is a common approach to evaluating AI outputs: you use a large language model like GPT-4 to score the quality, safety, or accuracy of another model's responses. It's flexible and easy to set up, but it breaks down at scale. Every evaluation is an external API call, which means unpredictable costs, added latency, and data leaving you Maximize Customer Lifetime Value with AI | Fiddler AI Join us on 5/14 for AI Explained: AI Agents Have an Identity Complex featuring 1Password's VP of Engineering, Developer and AI. Register Product Control Plane for Agents Systems of record for the agentic lifecycle Explore the vision Why Fiddler AI Observability Test, observe, protect, and govern AI at enterprise scale Agentic Observability End-to-end visibility, context, and control for the agentic lifecycle Fiddler Trust Service Purpose-built trust models for secure, in-environment evaluation and guardrails Guardrails Protect agentic applications with the industry's fastest guardrails AI Governance, Risk Management, and Compliance Centralized control and accountability for enterprise AI governance and compliance Responsible AI Mitigate bias and build a responsible AI culture ML Observability Deliver high performing AI solutions at scale Ready to get started? Request demo Solutions Industry Government Mission-critical AI for defense and intelligence operations Healthcare Deploy agents for clinical care and patient outcomes safely Insurance Scale trusted agents across insurance claims, underwriting, and risk assessment Use Cases Customer Experience Deliver agentic experiences that delight customers Lifetime Value Maximize customer lifetime value with agentic AI Lending and Trading Run autonomous financial AI operations at scale Partners Amazon SageMaker AI Unified MLOps for scalable model lifecycle management Google Cloud Deploy safe and trustworthy AI applications on Vertex AI NVIDIA NIM and NeMo Guardrails Monitor and protect LLM applications Databricks Accelerate production ML with a streamlined MLOps experience Datadog Gain complete visibility into the performance of your AI applications Become a partner Case Studies Nielsen Operationalizes Trust for a Production Multi-Agent AI Copilot U.S. Navy decreased 97% time needed to update the ATR models Integral Ad Science scales transparent and compliant AI products with AI Observability See customers Pricing Pricing Plans Choose the plan that’s right for you Contact Sales Have questions about pricing, plans, or Fiddler? Pricing Resources Learn Resource Library Discover reports, videos, and research Docs Get in-depth user guides and technical documentation Blog Read product updates, data science research, and company news AI Forward Summit Watch recordings on how to operationalize production LLMs, and maximize the value of AI Connect Events Find out about upcoming events Webinars Learn from industry experts on pressing issues facing Agentic and ML teams. Contact Us Get in touch with the Fiddler team 2025 Enterprise Guardrails Benchmarks Report Which guardrails solution is right for your organization? One size never fits all — and the stakes couldn't be higher. Read report Company Company About Us Our mission and who we are Customers Learn how customers use Fiddler Careers We're hiring! Join fiddler to build trustworthy and responsible AI solutions Newsroom Explore recent news and press releases Security Enterprise-grade security and compliance standards Featured News AP News: Fiddler Raises $30M Series C to Power the Control Plane for AI Agents WSJ Venture Capital: The $1 Trillion Hope Building Around Artificial Intelligence CB Insights: AI Agents Need Security Bloomberg: AI-Equipped Underwater Drones Helping US Navy Scan for Threats We're on a mission to build trust into AI Join us Run free guardrails Request demo Solutions / Lifetime Value Fiddler for Lifetime Value Maximize customer lifetime value with AI that performs at scale. Request demo Trusted by Industry Leaders and Developers Deliver Autonomous Agents that Drive Loyalty and Revenue Across the Customer Lifecycle Customer-facing AI agents and predictive models operate across personalization, pricing, and retention decisions. Without proper oversight, they can make errors that damage customer relationships and business outcomes. Fiddler is the unified AI Observability and Security platform that gives you visibility, context, and control across every touchpoint. Deliver High-Performance AI Monitor and gain visibility into agents and models driving personalization, pricing, and retention to maximize lifetime value. Protect from Costly Risks Intercept pricing inaccuracies, biased recommendations, and PII leaks before they damage customer relationships. Maximize ROI Manage AI spend by cutting external API costs and hidden fees with Fiddler Trust Models. Enterprises Trust Fiddler to Optimize Their Customer Lifetime Value Extend the lifetime value of your customers with Fiddler. The Fiddler AI Observability and Security platform gives you unified visibility, context, and control across agents and predictive applications in each stage of their lifecycle from development to production. Deliver Agent-Powered Product Recommendation Systems Product recommendation systems deploy agents to analyze browsing behavior, purchase history, and customer preferences to deliver real-time recommendations. Predictive models score product affinity and forecast conversion likelihood. Monitor agent reasoning across the agentic hierarchy, from application to session to agent to traces and spans. Ensure recommendations drive engagement and revenue without exposing PII or bias. Learn more about Agentic Observability Ensure Dynamic Pricing Agents Perform Accurately Agents adjust pricing based on inventory levels, demand signals, and customer segments. Predictive models forecast price elasticity and optimal discount levels. Test pricing logic in development and monitor performance in production. Track 100+ metrics including pricing fairness and bias. Choose from Fiddler Trust Models that run in your environment, custom evaluators for pricing optimization, or external judges for complex reasoning. Learn more about Fiddler Trust Service Prevent Churn with AI-Driven Retention Agents Retention workflows use agents to identify at-risk customers and trigger personalized offers, loyalty rewards, and support escalations. Predictive models score churn probability and lifetime value. Catch unfair offers, aggressive tactics, and PII exposure before they damage customer relationships. Enforce retention policies automatically and trigger human review for high-value customers or low-confidence decisions. Learn more about Fiddler Guardrails Maintain Compliance Across Loyalty and Rewards Programs Loyalty programs deploy agents to personalize rewards, tier progression, and special offers based on customer behavior. Predictive models forecast engagement and lifetime value impact. Record every loyalty decision made by agents with complete audit trails. Generate audit evidence to support regulations and policies. Learn more about Governance and Compliance Scale Upsell and Cross-Sell with AI Agents Agents recommend upgrades, add-ons, and complementary products based on usage patterns and lifecycle stage. Predictive models identify expansion opportunities and forecast revenue impact. Track how agent quality, latency, and API costs affect conversion rates and average order value. Identify high-performing upsell workflows while avoiding wasted budget on unnecessary API calls. Learn more about AI Observability Featured Resources Blog Agentic Observability: A 4-Stage Walkthrough On-demand webinar Visibility, Context, and Control in Enterprise Agentic Observability Guide Rethinking Observability for the Age of AI Agents Blog From Evaluations to Production: End-to-End Observability for the Agentic AI Lifecycle Blog The Production-Ready Agent: A Practical Playbook Guide 5 Critical Lessons for Production-Ready AI Agents Experience Enterprise AI Observability Request demo Build Trust Into AI Product Control Plane for Agents AI Observability and Security Agentic Observability Fiddler Trust Service Guardrails AI Governance, Risk Management, and Compliance Explore Pricing Customers Partners Fiddler vs. Other AI Observability Platfo Events, AI Summits, Workshops, & More | Fiddler AI Join us on 5/14 for AI Explained: AI Agents Have an Identity Complex featuring 1Password's VP of Engineering, Developer and AI. Register Product Control Plane for Agents Systems of record for the agentic lifecycle Explore the vision Why Fiddler AI Observability Test, observe, protect, and govern AI at enterprise scale Agentic Observability End-to-end visibility, context, and control for the agentic lifecycle Fiddler Trust Service Purpose-built trust models for secure, in-environment evaluation and guardrails Guardrails Protect agentic applications with the industry's fastest guardrails AI Governance, Risk Management, and Compliance Centralized control and accountability for enterprise AI governance and compliance Responsible AI Mitigate bias and build a responsible AI culture ML Observability Deliver high performing AI solutions at scale Ready to get started? Request demo Solutions Industry Government Mission-critical AI for defense and intelligence operations Healthcare Deploy agents for clinical care and patient outcomes safely Insurance Scale trusted agents across insurance claims, underwriting, and risk assessment Use Cases Customer Experience Deliver agentic experiences that delight customers Lifetime Value Maximize customer lifetime value with agentic AI Lending and Trading Run autonomous financial AI operations at scale Partners Amazon SageMaker AI Unified MLOps for scalable model lifecycle management Google Cloud Deploy safe and trustworthy AI applications on Vertex AI NVIDIA NIM and NeMo Guardrails Monitor and protect LLM applications Databricks Accelerate production ML with a streamlined MLOps experience Datadog Gain complete visibility into the performance of your AI applications Become a partner Case Studies Nielsen Operationalizes Trust for a Production Multi-Agent AI Copilot U.S. Navy decreased 97% time needed to update the ATR models Integral Ad Science scales transparent and compliant AI products with AI Observability See customers Pricing Pricing Plans Choose the plan that’s right for you Contact Sales Have questions about pricing, plans, or Fiddler? Pricing Resources Learn Resource Library Discover reports, videos, and research Docs Get in-depth user guides and technical documentation Blog Read product updates, data science research, and company news AI Forward Summit Watch recordings on how to operationalize production LLMs, and maximize the value of AI Connect Events Find out about upcoming events Webinars Learn from industry experts on pressing issues facing Agentic and ML teams. Contact Us Get in touch with the Fiddler team 2025 Enterprise Guardrails Benchmarks Report Which guardrails solution is right for your organization? One size never fits all — and the stakes couldn't be higher. Read report Company Company About Us Our mission and who we are Customers Learn how customers use Fiddler Careers We're hiring! Join fiddler to build trustworthy and responsible AI solutions Newsroom Explore recent news and press releases Security Enterprise-grade security and compliance standards Featured News AP News: Fiddler Raises $30M Series C to Power the Control Plane for AI Agents WSJ Venture Capital: The $1 Trillion Hope Building Around Artificial Intelligence CB Insights: AI Agents Need Security Bloomberg: AI-Equipped Underwater Drones Helping US Navy Scan for Threats We're on a mission to build trust into AI Join us Run free guardrails Request demo Events Our mission is to make AI trustworthy for all enterprises. Find AI summits, workshops, and other events below. Upcoming Events Virtual AI Explained: AI Agents Have an Identity Complex Join Jeff Malnick, VP of Engineering, Developer and AI at 1Password, for a candid conversation about why agent identity breaks static security models and what enforcement actually needs to look like at runtime. May 14, 2026 10:00AM PT / 1:00PM ET Online View event Conference Databricks Data + AI Summit June 15, 2026 – June 18, 2026 San Francisco, CA | Booth #533 View event Past Events Conference AI Agent Conference May 4, 2026 New York City View past event Conference Agent AI Exchange April 29, 2026 San Diego, CA View past event Virtual AI Explained: Lessons from a Physician-CIO on AI Governance April 23, 2026 10:00AM PT / 1:00PM ET Online View past event Conference AI In Finance April 15, 2026 New York, NY | Booth #21 View past event Conference AIAI Chief AI Officer Summit Silicon Valley April 14, 2026 10 AM PDT San Jose, CA View past event Experience Enterprise AI Observability Request demo Build Trust Into AI Product Control Plane for Agents AI Observability and Security Agentic Observability Fiddler Trust Service Guardrails AI Governance, Risk Management, and Compliance Explore Pricing Customers Partners Fiddler vs. Other AI Observability Platforms Request Control Plane for Agent Design Partnership Company About Us Careers Hiring Newsroom Security Contact Us Resources Blog Docs Resource Library Webinars Events Learn Fiddler Acquires Lumeus to Extend the AI Control Plane to Coding Agents Series C: The Control Plane Moment for AI Rethinking Observability for the Age of AI Agents © 2026 Fiddler AI. All rights reserved. Privacy Policy Terms of Use Trust Center Guide: Rethinking Observability for the Age of AI Agents | Fiddler AI Reports Join us on 5/14 for AI Explained: AI Agents Have an Identity Complex featuring 1Password's VP of Engineering, Developer and AI. Register Product Control Plane for Agents Systems of record for the agentic lifecycle Explore the vision Why Fiddler AI Observability Test, observe, protect, and govern AI at enterprise scale Agentic Observability End-to-end visibility, context, and control for the agentic lifecycle Fiddler Trust Service Purpose-built trust models for secure, in-environment evaluation and guardrails Guardrails Protect agentic applications with the industry's fastest guardrails AI Governance, Risk Management, and Compliance Centralized control and accountability for enterprise AI governance and compliance Responsible AI Mitigate bias and build a responsible AI culture ML Observability Deliver high performing AI solutions at scale Ready to get started? Request demo Solutions Industry Government Mission-critical AI for defense and intelligence operations Healthcare Deploy agents for clinical care and patient outcomes safely Insurance Scale trusted agents across insurance claims, underwriting, and risk assessment Use Cases Customer Experience Deliver agentic experiences that delight customers Lifetime Value Maximize customer lifetime value with agentic AI Lending and Trading Run autonomous financial AI operations at scale Partners Amazon SageMaker AI Unified MLOps for scalable model lifecycle management Google Cloud Deploy safe and trustworthy AI applications on Vertex AI NVIDIA NIM and NeMo Guardrails Monitor and protect LLM applications Databricks Accelerate production ML with a streamlined MLOps experience Datadog Gain complete visibility into the performance of your AI applications Become a partner Case Studies Nielsen Operationalizes Trust for a Production Multi-Agent AI Copilot U.S. Navy decreased 97% time needed to update the ATR models Integral Ad Science scales transparent and compliant AI products with AI Observability See customers Pricing Pricing Plans Choose the plan that’s right for you Contact Sales Have questions about pricing, plans, or Fiddler? Pricing Resources Learn Resource Library Discover reports, videos, and research Docs Get in-depth user guides and technical documentation Blog Read product updates, data science research, and company news AI Forward Summit Watch recordings on how to operationalize production LLMs, and maximize the value of AI Connect Events Find out about upcoming events Webinars Learn from industry experts on pressing issues facing Agentic and ML teams. Contact Us Get in touch with the Fiddler team 2025 Enterprise Guardrails Benchmarks Report Which guardrails solution is right for your organization? One size never fits all — and the stakes couldn't be higher. Read report Company Company About Us Our mission and who we are Customers Learn how customers use Fiddler Careers We're hiring! Join fiddler to build trustworthy and responsible AI solutions Newsroom Explore recent news and press releases Security Enterprise-grade security and compliance standards Featured News AP News: Fiddler Raises $30M Series C to Power the Control Plane for AI Agents WSJ Venture Capital: The $1 Trillion Hope Building Around Artificial Intelligence CB Insights: AI Agents Need Security Bloomberg: AI-Equipped Underwater Drones Helping US Navy Scan for Threats We're on a mission to build trust into AI Join us Run free guardrails Request demo Resources / Guide Rethinking Observability for the Age of AI Agents Download guide See how visibility, context, and control help teams manage multi-agent complexity.​ Learn why traditional monitoring approaches fall short for AI agents and for teams responsible for building and overseeing them. This guide explains how aggregation-first analysis, context-rich execution views, and end-to-end visibility across agent hierarchies help teams detect issues faster, trace failures more precisely, and align monitoring with business, security, and compliance priorities.​ Generative AI and LLMOps Table of contents Download guide Experience Enterprise AI Observability Request demo Build Trust Into AI Product Control Plane for Agents AI Observability and Security Agentic Observability Fiddler Trust Service Guardrails AI Governance, Risk Management, and Compliance Explore Pricing Customers Partners Fiddler vs. Other AI Observability Platforms Request Control Plane for Agent Design Partnership Company About Us Careers Hiring Newsroom Security Contact Us Resources Blog Docs Resource Library Webinars Events Learn Fiddler Acquires Lumeus to Extend the AI Control Plane to Coding Agents Series C: The Control Plane Moment for AI Rethinking Observability for the Age of AI Agents © 2026 Fiddler AI. All rights reserved. Privacy Policy Terms of Use Trust Center Accelerating the Production of AI Solutions with Fiddler and Databricks Integration | Fiddler AI Blog Join us on 5/14 for AI Explained: AI Agents Have an Identity Complex featuring 1Password's VP of Engineering, Developer and AI. Register Product Control Plane for Agents Systems of record for the agentic lifecycle Explore the vision Why Fiddler AI Observability Test, observe, protect, and govern AI at enterprise scale Agentic Observability End-to-end visibility, context, and control for the agentic lifecycle Fiddler Trust Service Purpose-built trust models for secure, in-environment evaluation and guardrails Guardrails Protect agentic applications with the industry's fastest guardrails AI Governance, Risk Management, and Compliance Centralized control and accountability for enterprise AI governance and compliance Responsible AI Mitigate bias and build a responsible AI culture ML Observability Deliver high performing AI solutions at scale Ready to get started? Request demo Solutions Industry Government Mission-critical AI for defense and intelligence operations Healthcare Deploy agents for clinical care and patient outcomes safely Insurance Scale trusted agents across insurance claims, underwriting, and risk assessment Use Cases Customer Experience Deliver agentic experiences that delight customers Lifetime Value Maximize customer lifetime value with agentic AI Lending and Trading Run autonomous financial AI operations at scale Partners Amazon SageMaker AI Unified MLOps for scalable model lifecycle management Google Cloud Deploy safe and trustworthy AI applications on Vertex AI NVIDIA NIM and NeMo Guardrails Monitor and protect LLM applications Databricks Accelerate production ML with a streamlined MLOps experience Datadog Gain complete visibility into the performance of your AI applications Become a partner Case Studies Nielsen Operationalizes Trust for a Production Multi-Agent AI Copilot U.S. Navy decreased 97% time needed to update the ATR models Integral Ad Science scales transparent and compliant AI products with AI Observability See customers Pricing Pricing Plans Choose the plan that’s right for you Contact Sales Have questions about pricing, plans, or Fiddler? Pricing Resources Learn Resource Library Discover reports, videos, and research Docs Get in-depth user guides and technical documentation Blog Read product updates, data science research, and company news AI Forward Summit Watch recordings on how to operationalize production LLMs, and maximize the value of AI Connect Events Find out about upcoming events Webinars Learn from industry experts on pressing issues facing Agentic and ML teams. Contact Us Get in touch with the Fiddler team 2025 Enterprise Guardrails Benchmarks Report Which guardrails solution is right for your organization? One size never fits all — and the stakes couldn't be higher. Read report Company Company About Us Our mission and who we are Customers Learn how customers use Fiddler Careers We're hiring! Join fiddler to build trustworthy and responsible AI solutions Newsroom Explore recent news and press releases Security Enterprise-grade security and compliance standards Featured News AP News: Fiddler Raises $30M Series C to Power the Control Plane for AI Agents WSJ Venture Capital: The $1 Trillion Hope Building Around Artificial Intelligence CB Insights: AI Agents Need Security Bloomberg: AI-Equipped Underwater Drones Helping US Navy Scan for Threats We're on a mission to build trust into AI Join us Run free guardrails Request demo Blog / Company / Accelerating the Production of AI Solutions with Fiddler and Databricks Integration Published on August 15, 2023 Last Edited December 29, 2025 Accelerating the Production of AI Solutions with Fiddler and Databricks Integration Karen He Principal Product Marketing Manager Anushrav Vatsa Former Solutions Engineering Team Manager @ Fiddler AI Table of Contents Company MLOps Model Monitoring We’re excited to announce the Fiddler and Databricks integration! Together, we’re helping companies accelerate the production of AI solutions as well as streamlining their end-to-end MLOps experience. Simplify the MLOps workflow with Fiddler and Databricks When Fiddler and Databricks are used together, ML teams simplify their MLOps workflow and create a continuous feedback loop between pre-production to production to ensure ML models are fully optimized and high performing. Data scientists can explore data and train models in the Databricks Lakehouse Platform and validate them in the Fiddler AI Observability platform before launching them into production. Fiddler monitors production models for data drift , performance, data integrity , and traffic behind the scenes, and alerts ML teams as soon as high-priority model performance dip. ML teams have a seamless experience in their end-to-end MLOps workflow using Fiddler and Databricks Fiddler goes beyond measuring model metrics by arming ML teams with a 360° view of their models using rich model diagnostics and explainable AI . Contextual model insights connect model performance metrics to model issues and anomalies, creating a feedback loop in the MLOps workflow between production and pre-production. ML teams can confidently pinpoint areas of model improvement, and go back to earlier stages of the MLOps workflow as early as data exploration and preparation, in Databricks, to explore and gather new data for model retraining. Get started with Fiddler in minutes Install and initiate the Fiddler client to validate and monitor models built on Databricks in minutes by following the steps below or as described in our documentation : 1. Upload a baseline dataset Retrieve your pre-processed training data from a Delta table. Then load it into a data frame and pass it to the Fiddler: baseline_dataset = spark.read.table( "YOUR_DATASET" ).select( "*" ).toPandas() dataset_info = fdl.DatasetInfo.from_dataframe( baseline_dataset, max_inferred_cardinality= 100 ) fiddler_client.upload_dataset( project_id=PROJECT_ID, dataset_id=DATASET_ID, dataset={ 'baseline' : baseline_dataset}, info=dataset_info) 2. Upload model metadata Share model metadata: Use the ML Flow API to query the model registry and signature which describes the inputs and outputs as a dictionary: import mlflow model_uri = MlflowClient.get_model_version_download_uri(model_name, model_version) mlflow_model_signature = mlflow.models.ModelSignature.to_dict(model_uri) Now you can share the model signature with Fiddler as part of the Fiddler <code>ModelInfo</code> object : model_info = fdl.ModelInfo.from_dataset_info( dataset_info = fiddler_client.get_dataset_info(YOUR_PROJECT,YOUR_DATASET), target = "TARGET COLUMN" , #optionalArguments mlflow_params = fdl.MLFlowParams(mlflow_model_signature)) fiddler_client.add_model( project_id= "Your Project ID" , dataset_id=DATASET_ID, model_id= "Your Model ID" , model_info=model_info) 3. Publish events Live models: Publish every inference format and send every model output as a dataframe to Fiddler using the <code>client.publish_event()</code> fiddler_client.publish_event( project_id=PROJECT_ID, model_id=MODEL_ID, event=my_event, event_timestamp=xxxxxxxxxxx) Batch models: Use the data change feed on live tables and put the new inferences into a data frame: changes_df = spark.read. format ( "delta" ) \ .option( "readChangeFeed" , "true" ) \ .option( "startingVersion" ,last_version) \ .option( "endingVersion" , new_version) \ .table( "inferences" ).toPandas() fiddler_client.publish_events_batch( project_id=PROJECT_ID, model_id=MODEL_ID, batch_source=changes_df, timestamp_field= 'timestamp' ) Contact our AI experts to learn how enterprises are accelerating AI solutions with streamlined end-to-end MLOps using Databricks and Fiddler together. Subscribe to our Newsletter Monthly curated AI conten Defense Innovation Unit Issues Success Memo to Fiddler AI | Fiddler AI Blog Join us on 5/14 for AI Explained: AI Agents Have an Identity Complex featuring 1Password's VP of Engineering, Developer and AI. Register Product Control Plane for Agents Systems of record for the agentic lifecycle Explore the vision Why Fiddler AI Observability Test, observe, protect, and govern AI at enterprise scale Agentic Observability End-to-end visibility, context, and control for the agentic lifecycle Fiddler Trust Service Purpose-built trust models for secure, in-environment evaluation and guardrails Guardrails Protect agentic applications with the industry's fastest guardrails AI Governance, Risk Management, and Compliance Centralized control and accountability for enterprise AI governance and compliance Responsible AI Mitigate bias and build a responsible AI culture ML Observability Deliver high performing AI solutions at scale Ready to get started? Request demo Solutions Industry Government Mission-critical AI for defense and intelligence operations Healthcare Deploy agents for clinical care and patient outcomes safely Insurance Scale trusted agents across insurance claims, underwriting, and risk assessment Use Cases Customer Experience Deliver agentic experiences that delight customers Lifetime Value Maximize customer lifetime value with agentic AI Lending and Trading Run autonomous financial AI operations at scale Partners Amazon SageMaker AI Unified MLOps for scalable model lifecycle management Google Cloud Deploy safe and trustworthy AI applications on Vertex AI NVIDIA NIM and NeMo Guardrails Monitor and protect LLM applications Databricks Accelerate production ML with a streamlined MLOps experience Datadog Gain complete visibility into the performance of your AI applications Become a partner Case Studies Nielsen Operationalizes Trust for a Production Multi-Agent AI Copilot U.S. Navy decreased 97% time needed to update the ATR models Integral Ad Science scales transparent and compliant AI products with AI Observability See customers Pricing Pricing Plans Choose the plan that’s right for you Contact Sales Have questions about pricing, plans, or Fiddler? Pricing Resources Learn Resource Library Discover reports, videos, and research Docs Get in-depth user guides and technical documentation Blog Read product updates, data science research, and company news AI Forward Summit Watch recordings on how to operationalize production LLMs, and maximize the value of AI Connect Events Find out about upcoming events Webinars Learn from industry experts on pressing issues facing Agentic and ML teams. Contact Us Get in touch with the Fiddler team 2025 Enterprise Guardrails Benchmarks Report Which guardrails solution is right for your organization? One size never fits all — and the stakes couldn't be higher. Read report Company Company About Us Our mission and who we are Customers Learn how customers use Fiddler Careers We're hiring! Join fiddler to build trustworthy and responsible AI solutions Newsroom Explore recent news and press releases Security Enterprise-grade security and compliance standards Featured News AP News: Fiddler Raises $30M Series C to Power the Control Plane for AI Agents WSJ Venture Capital: The $1 Trillion Hope Building Around Artificial Intelligence CB Insights: AI Agents Need Security Bloomberg: AI-Equipped Underwater Drones Helping US Navy Scan for Threats We're on a mission to build trust into AI Join us Run free guardrails Request demo Blog / Company / Defense Innovation Unit Issues Success Memo to Fiddler AI Published on June 17, 2024 Last Edited July 15, 2025 Defense Innovation Unit Issues Success Memo to Fiddler AI Amit Paka Founder and COO Table of Contents Company MLOps We are honored to share that the Department of Defense (DoD) Defense Innovation Unit ( DIU ) has awarded Fiddler with a Success Memo for completing the Automated Machine Learning for Mine Countermeasures Operations (AMMO) MLOps prototype with the U.S. Navy. The DIU in collaboration with the Navy posted Machine Learning Operations ( MLOps ) as an area of interest on May 31, 2022 and selected Fiddler as one of the awardees of the prototype proposal. The goal of the AMMO prototype is to build an MLOps pipeline toolset capability to rapidly retrain the Automatic Target Recognition (ATR) ML models powering the U.S. Navy’s mine countermeasures (MCM) application, thereby empowering the Navy to quickly adapt to changing undersea threats in diverse theaters. In addition, the Fiddler AI Observability platform for federal agencies was recently deemed Awardable by the DoD Chief Digital and Artificial Intelligence Office (CDAO)’s Tradewind Solutions Marketplace to accelerate the procurement and adoption of AI/ML, data, and analytics at the DoD. ‍ The following key capabilities of Fiddler have been validated and are leveraged in the AMMO workflow: Image Explainability : Enterprise grade on-demand explainability to help model developers and in the future, mission operators, understand and trust the decisions of classification and object detection models Image Monitoring : Patented data drift monitoring of image embeddings integrated with visual debugging of these embeddings using UMAP. This helps identify operational changes in the AI model’s behavioral and perform root cause analysis of any issues quickly These capabilities were also validated in a live demonstration of the AMMO prototype which showed a 97% decrease in the time needed to update the ATR models with this MLOps toolset. The Success Memo followed by the production migration of Fiddler along with the remaining vendors in the AMMO MLOps toolset represents a substantial step forward in the Navy’s MCM capabilities in subsea seabed warfare. While AMMO shows significant benefits in this use case, the methodology and implementation is expected to seamlessly extend to other use cases, sensor types, and modalities across the DoD. This allows the DoD to confidently deploy ML and subsequently LLM models safely and reliably at scale. With AI policy top of mind following the Presidential Executive Order on Trustworthy Use of AI , Fiddler’s AI Observability platform also enables Federal teams to meet the outlined transparency mandates. “IQT first invested in Fiddler in 2019 because we believed that explainability and transparency would be essential to the responsible adoption of Artificial Intelligence across the U.S. government. Fiddler’s recent success with Project AMMO is a clear demonstration of how AI can and should be built to support our national security in line with the President’s Executive Order on safe, secure, and trustworthy AI.” — A.J. Bertone, Managing Partner, InQTel "UUVs are critical to US defense strategy, particularly in the Indo-Pacific region, providing critical intelligence capabilities. Working with Fiddler AI and other partners, we've crafted an AI model development and deployment tech stack that enables operational effectiveness." ‍ — Joel Meyer, President of Public Sector, Domino “Project AMMO brings together Fiddler's Observability platform with Latent AI's Tactical Edge Optimization platform to enable more comprehensive end-to-end AI/ML solutions for the DoD.” — Jags Kandasamy, CEO, Latent AI Project AMMO highlights the DIU, and DoD’s commitment to bringing next generation AI and ML tooling to enable rapid deployment of responsible AI . For more information about AI monitoring and explainability for Government , contact our AI experts . The AMMO and UGIS technology demonstration teams Subscribe to our Newsletter Monthly curated AI content, Fiddler updates, and more. Experience Enterprise AI Observability Request demo Build Trust Into AI Product Control Plane for Agents AI Observability and Security Agentic Observability Fiddler Trust Service Guardrails AI Governance, Risk Management, and Compliance Explore Pricing Customers Partners Fiddler vs. Other AI Observabil AI Observability for Lending and Trading | Fiddler AI Join us on 5/14 for AI Explained: AI Agents Have an Identity Complex featuring 1Password's VP of Engineering, Developer and AI. Register Product Control Plane for Agents Systems of record for the agentic lifecycle Explore the vision Why Fiddler AI Observability Test, observe, protect, and govern AI at enterprise scale Agentic Observability End-to-end visibility, context, and control for the agentic lifecycle Fiddler Trust Service Purpose-built trust models for secure, in-environment evaluation and guardrails Guardrails Protect agentic applications with the industry's fastest guardrails AI Governance, Risk Management, and Compliance Centralized control and accountability for enterprise AI governance and compliance Responsible AI Mitigate bias and build a responsible AI culture ML Observability Deliver high performing AI solutions at scale Ready to get started? Request demo Solutions Industry Government Mission-critical AI for defense and intelligence operations Healthcare Deploy agents for clinical care and patient outcomes safely Insurance Scale trusted agents across insurance claims, underwriting, and risk assessment Use Cases Customer Experience Deliver agentic experiences that delight customers Lifetime Value Maximize customer lifetime value with agentic AI Lending and Trading Run autonomous financial AI operations at scale Partners Amazon SageMaker AI Unified MLOps for scalable model lifecycle management Google Cloud Deploy safe and trustworthy AI applications on Vertex AI NVIDIA NIM and NeMo Guardrails Monitor and protect LLM applications Databricks Accelerate production ML with a streamlined MLOps experience Datadog Gain complete visibility into the performance of your AI applications Become a partner Case Studies Nielsen Operationalizes Trust for a Production Multi-Agent AI Copilot U.S. Navy decreased 97% time needed to update the ATR models Integral Ad Science scales transparent and compliant AI products with AI Observability See customers Pricing Pricing Plans Choose the plan that’s right for you Contact Sales Have questions about pricing, plans, or Fiddler? Pricing Resources Learn Resource Library Discover reports, videos, and research Docs Get in-depth user guides and technical documentation Blog Read product updates, data science research, and company news AI Forward Summit Watch recordings on how to operationalize production LLMs, and maximize the value of AI Connect Events Find out about upcoming events Webinars Learn from industry experts on pressing issues facing Agentic and ML teams. Contact Us Get in touch with the Fiddler team 2025 Enterprise Guardrails Benchmarks Report Which guardrails solution is right for your organization? One size never fits all — and the stakes couldn't be higher. Read report Company Company About Us Our mission and who we are Customers Learn how customers use Fiddler Careers We're hiring! Join fiddler to build trustworthy and responsible AI solutions Newsroom Explore recent news and press releases Security Enterprise-grade security and compliance standards Featured News AP News: Fiddler Raises $30M Series C to Power the Control Plane for AI Agents WSJ Venture Capital: The $1 Trillion Hope Building Around Artificial Intelligence CB Insights: AI Agents Need Security Bloomberg: AI-Equipped Underwater Drones Helping US Navy Scan for Threats We're on a mission to build trust into AI Join us Run free guardrails Request demo Solutions / Lending and Trading Fiddler for Lending and Trading Visibility, context, and control across lending and trading operations. Request demo Trusted by Industry Leaders and Developers Operate AI Systems That Drive Revenue While Managing Risk AI agents now make autonomous lending decisions, detect fraud in real-time, and execute trades. These powerful capabilities also expose you to regulatory violations, reputational damage, and risks that impact consumer livelihoods. Fiddler gives financial institutions complete visibility, context, and control, so you can manage trusted agents and predictive applications at scale. Deliver High-Performance AI Monitor and understand the why behind each lending decision, fraud signal, and trading action. Protect from Costly Risks Safeguard customers with real-time guardrails that enforce policies and stop hallucinations, bias, and violations. Maximize ROI Control AI spend by eliminating external API costs and hidden fees with Fiddler Trust Models. Customer Success Snapshot: Deploy Compliant Wealth Management Agents at Scale A Fortune 100 financial services institution (FSI) operates wealth management, brokerage, and asset management divisions serving millions of customers. The firm needed to launch customer support agents that deliver personalized assistance across complex financial products while meeting strict FSI security and compliance requirements. These agents answer customer questions about portfolios, execute transactions, and provide guidance on investment decisions. Built on Amazon Bedrock and SageMaker, the agents must operate without hallucinations or data leakage, as inaccurate financial information could trigger regulatory violations and damage customer trust. Fiddler's 'batteries-included' Trust Models detect hallucinations and PII within the firm's own environment; eliminating data exposure risks and additional API costs before outputs reach customers. Centralized monitoring provides visibility across all models built on Amazon SageMaker AI. This approach eliminated data-sharing concerns and accelerated compliance approvals, enabling the organization to launch agents months sooner and remove the compliance blockers that had been delaying AI modernization. Agents Launched Months Faster Zero Data-Sharing Risk Deep Integration with the AWS AI Stack Financial Institutions Trust Fiddler for AI Observability and Security Financial institutions deploying AI across underwriting, fraud, and trading rely on Fiddler for unified observability, policy enforcement, and regulatory-ready audit trails. Operate Multi-Agent Trading Platforms Trading operations deploy specialized agents that monitor market signals, execute trades, rebalance portfolios, and adjust positions based on real-time conditions. Obtain aggregate insights down to granular details across the agentic hierarchy, from application to session to agent to traces and spans, to understand the why behind every action. Detect when market volatility causes model drift that degrades predictions and disrupts agent coordination Learn more about Agentic Observability Deliver High-Performing Robo-Advisors Run evaluations in development and monitor in production to ensure agents deliver accurate, unbiased financial advice. Track 100+ out-of-the-box and custom metrics including hallucination, bias, drift, and alignment with client goals. Choose from Fiddler Trust Models that run in your environment, custom evaluators for domain-specific financial logic, or external judges for complex portfolio analysis. Learn more about Fiddler Trust Service Automate Compliant Underwriting Decisions Multi-agent systems analyze credit history, verify income, assess collateral, and recommend loan terms autonomously. Evaluate agent behavior in development, monitor production performance, and enforce human-in-the-loop approvals for high-value loans while generating audit trails that demonstrate compliance. Learn more about Governance and Compliance Scale Loan Servicing and Collections Agents AI agents handle payment reminders, negotiate payment plans, and manage delinquency workflows. Moderate, intervene, and block agent conversations for toxicity, regulatory violations, and policy breaches in real-time. Enforce rules that prevent deviations from approved scripts and predefined policies while detecting PII/PHI leakage before sensitive data is exposed. Learn more about Fiddler Guardrails Prevent Fraud Across Agentic and Pred Fiddler AI Blog – Articles on ML Model Monitoring, MLOps, Explainable AI, LLMOps, & more Join us on 5/14 for AI Explained: AI Agents Have an Identity Complex featuring 1Password's VP of Engineering, Developer and AI. Register Product Control Plane for Agents Systems of record for the agentic lifecycle Explore the vision Why Fiddler AI Observability Test, observe, protect, and govern AI at enterprise scale Agentic Observability End-to-end visibility, context, and control for the agentic lifecycle Fiddler Trust Service Purpose-built trust models for secure, in-environment evaluation and guardrails Guardrails Protect agentic applications with the industry's fastest guardrails AI Governance, Risk Management, and Compliance Centralized control and accountability for enterprise AI governance and compliance Responsible AI Mitigate bias and build a responsible AI culture ML Observability Deliver high performing AI solutions at scale Ready to get started? Request demo Solutions Industry Government Mission-critical AI for defense and intelligence operations Healthcare Deploy agents for clinical care and patient outcomes safely Insurance Scale trusted agents across insurance claims, underwriting, and risk assessment Use Cases Customer Experience Deliver agentic experiences that delight customers Lifetime Value Maximize customer lifetime value with agentic AI Lending and Trading Run autonomous financial AI operations at scale Partners Amazon SageMaker AI Unified MLOps for scalable model lifecycle management Google Cloud Deploy safe and trustworthy AI applications on Vertex AI NVIDIA NIM and NeMo Guardrails Monitor and protect LLM applications Databricks Accelerate production ML with a streamlined MLOps experience Datadog Gain complete visibility into the performance of your AI applications Become a partner Case Studies Nielsen Operationalizes Trust for a Production Multi-Agent AI Copilot U.S. Navy decreased 97% time needed to update the ATR models Integral Ad Science scales transparent and compliant AI products with AI Observability See customers Pricing Pricing Plans Choose the plan that’s right for you Contact Sales Have questions about pricing, plans, or Fiddler? Pricing Resources Learn Resource Library Discover reports, videos, and research Docs Get in-depth user guides and technical documentation Blog Read product updates, data science research, and company news AI Forward Summit Watch recordings on how to operationalize production LLMs, and maximize the value of AI Connect Events Find out about upcoming events Webinars Learn from industry experts on pressing issues facing Agentic and ML teams. Contact Us Get in touch with the Fiddler team 2025 Enterprise Guardrails Benchmarks Report Which guardrails solution is right for your organization? One size never fits all — and the stakes couldn't be higher. Read report Company Company About Us Our mission and who we are Customers Learn how customers use Fiddler Careers We're hiring! Join fiddler to build trustworthy and responsible AI solutions Newsroom Explore recent news and press releases Security Enterprise-grade security and compliance standards Featured News AP News: Fiddler Raises $30M Series C to Power the Control Plane for AI Agents WSJ Venture Capital: The $1 Trillion Hope Building Around Artificial Intelligence CB Insights: AI Agents Need Security Bloomberg: AI-Equipped Underwater Drones Helping US Navy Scan for Threats We're on a mission to build trust into AI Join us Run free guardrails Request demo Fiddler Blog Krishna Gade and Satish Veerapuneni Fiddler Acquires Lumeus to Extend the AI Control Plane to Coding Agents Lumeus adds coding agent governance to the Fiddler AI Control Plane, spanning policy enforcement, control access during execution, and visibility from code generation to production behavior. Read blog Browse by categories Bias and Fairness in AI Community Company Culture Data Science Engineering Explainable AI Generative AI and LLMOps MLOps Model Monitoring Product Responsible AI Use Case Search May 7, 2026 / Fiddler Team Your LLM Application Passed Eval But It's Still Failing in Production Generative AI and LLMOps May 6, 2026 / Fiddler Team AI Coding Agent Security: Threat Models and Controls Generative AI and LLMOps May 4, 2026 / Fiddler Team Your MCP Agent Is Failing Silently. Generative AI and LLMOps May 1, 2026 / Fiddler Team Reducing Latency in Enterprise-Scale AI Applications Generative AI and LLMOps April 30, 2026 / Fiddler Team Information Leakage Security Optimization Model for LLMs Generative AI and LLMOps April 29, 2026 / Fiddler Team AI Agent Failure Rate: Why 70-95% Fail in Production Generative AI and LLMOps April 28, 2026 / Karen He The Claude Code Source Code Leak Is Fixed. Future Risks Aren't. Generative AI and LLMOps April 24, 2026 / Karen He AI Governance Isn't Optional in Healthcare Generative AI and LLMOps April 22, 2026 / Fiddler Team Hidden Costs of Calling External LLMs: The Trust Tax Generative AI and LLMOps April 16, 2026 / Fiddler Team AI Agent Red Teaming: Techniques and Attack Surfaces Generative AI and LLMOps April 16, 2026 / Fiddler Team Agent Measurability Starts Before You Build Generative AI and LLMOps April 10, 2026 / Krishna Gade and Satish Veerapuneni Fiddler Acquires Lumeus to Extend the AI Control Plane to Coding Agents Company March 27, 2026 / Rajesh Hegde Using GitHub to Integrate AI Agents into Your Dev Workflow Engineering Generative AI and LLMOps February 23, 2026 / Amit Paka OpenClaw and the Observability Gap in Autonomous AI Assistants: Why it Can't Wait Generative AI and LLMOps February 11, 2026 / Fiddler Team How to Prevent Rogue Agents and Accelerate Enterprise AI Deployment Generative AI and LLMOps January 27, 2026 / Krishna Gade and Amit Paka Fiddler Series C: The Control Plane Moment for AI Company December 16, 2025 / Karen He, Max Bukhovko, Steve Hannah What OMB M-26-04 Means for Federal Agencies Deploying AI Generative AI and LLMOps December 2, 2025 / Fiddler Team Accelerating Innovation with AWS: Fiddler AI Observability and Security Selected as an AWS Pattern Partner Company November 19, 2025 / Fiddler Team Agentic Observability: A 4-Stage Walkthrough Product Generative AI and LLMOps October 28, 2025 / Fiddler Team Fiddler Brings AI Observability and Security to NVIDIA AI Factory for Government Company October 15, 2025 / Fiddler Team From Evaluations to Production: End-to-End Observability for the Agentic AI Lifecycle Product Generative AI and LLMOps September 5, 2025 / Fiddler Team Beyond Predictability: Lessons Learned from Building Agentic Systems Generative AI and LLMOps August 22, 2025 / Amit Paka Enterprise AI Observability in the Age of Superintelligence Generative AI and LLMOps August 12, 2025 / Rajesh Hegde Technical Deep Dive: Achieving Scalable Deduplication in Fiddler AI with ClickHouse Engineering Product Next Subscribe to our Newsletter Monthly curated AI content, Fiddler updates, and more. Build Trust Into AI Product Control Plane for Agents AI Observability and Security Agentic Observability Fiddler Trust Service Guardrails AI Governance, Risk Management, and Compliance Explore Pricing Customers Partners Fiddler vs. Other AI Observability Platforms Request Control Plane for Agent Design Partnership Company About Us Careers Hiring Newsroom Security Contact Us Resources Blog Docs Resource Library Webinars Events Learn Fiddler Acquires Lumeus to Extend the AI Control Plane to Coding Agents Series C: The Control Plane Moment for AI Rethinking Observability for the Age of AI Agents © 2026 Fiddler AI. All rights reserved. Privacy Policy Terms of Use Trust Center Request a Demo of Fiddler AI Observability and Security Platform | Fiddler AI Ship High Performing AI Applications Fiddler gives engineering, IT, and risk and compliance teams the visibility, context, and control across their agents and predictive applications. If you're not ready to schedule time with us, see Fiddler in action. Deliver high performance AI from development to production with visualization-based insights. Prevent threats like PII or PHI leakage, prompt injections, and hallucinations using run-time guardrails. Eliminate runaway costs and ensure data privacy using our in-environment, batteries-included Trust Models. Trusted by Industry Leaders and Developers U.S. Navy Reduces ML Models Update Time by 97% with Fiddler | Fiddler AI Join us on 5/14 for AI Explained: AI Agents Have an Identity Complex featuring 1Password's VP of Engineering, Developer and AI. Register Product Control Plane for Agents Systems of record for the agentic lifecycle Explore the vision Why Fiddler AI Observability Test, observe, protect, and govern AI at enterprise scale Agentic Observability End-to-end visibility, context, and control for the agentic lifecycle Fiddler Trust Service Purpose-built trust models for secure, in-environment evaluation and guardrails Guardrails Protect agentic applications with the industry's fastest guardrails AI Governance, Risk Management, and Compliance Centralized control and accountability for enterprise AI governance and compliance Responsible AI Mitigate bias and build a responsible AI culture ML Observability Deliver high performing AI solutions at scale Ready to get started? Request demo Solutions Industry Government Mission-critical AI for defense and intelligence operations Healthcare Deploy agents for clinical care and patient outcomes safely Insurance Scale trusted agents across insurance claims, underwriting, and risk assessment Use Cases Customer Experience Deliver agentic experiences that delight customers Lifetime Value Maximize customer lifetime value with agentic AI Lending and Trading Run autonomous financial AI operations at scale Partners Amazon SageMaker AI Unified MLOps for scalable model lifecycle management Google Cloud Deploy safe and trustworthy AI applications on Vertex AI NVIDIA NIM and NeMo Guardrails Monitor and protect LLM applications Databricks Accelerate production ML with a streamlined MLOps experience Datadog Gain complete visibility into the performance of your AI applications Become a partner Case Studies Nielsen Operationalizes Trust for a Production Multi-Agent AI Copilot U.S. Navy decreased 97% time needed to update the ATR models Integral Ad Science scales transparent and compliant AI products with AI Observability See customers Pricing Pricing Plans Choose the plan that’s right for you Contact Sales Have questions about pricing, plans, or Fiddler? Pricing Resources Learn Resource Library Discover reports, videos, and research Docs Get in-depth user guides and technical documentation Blog Read product updates, data science research, and company news AI Forward Summit Watch recordings on how to operationalize production LLMs, and maximize the value of AI Connect Events Find out about upcoming events Webinars Learn from industry experts on pressing issues facing Agentic and ML teams. Contact Us Get in touch with the Fiddler team 2025 Enterprise Guardrails Benchmarks Report Which guardrails solution is right for your organization? One size never fits all — and the stakes couldn't be higher. Read report Company Company About Us Our mission and who we are Customers Learn how customers use Fiddler Careers We're hiring! Join fiddler to build trustworthy and responsible AI solutions Newsroom Explore recent news and press releases Security Enterprise-grade security and compliance standards Featured News AP News: Fiddler Raises $30M Series C to Power the Control Plane for AI Agents WSJ Venture Capital: The $1 Trillion Hope Building Around Artificial Intelligence CB Insights: AI Agents Need Security Bloomberg: AI-Equipped Underwater Drones Helping US Navy Scan for Threats We're on a mission to build trust into AI Join us Run free guardrails Request demo Case Study / U.S. Navy U.S. Navy PMS 408 Reduces ML Model Update Time by 97% with Help From Fiddler Industry Government - Defense Location Company Size Revenue Deployment AWS GovCloud AI Observability Solutions ML Monitoring Use Cases Automatic Target Recognition (ATR) of underwater explosive ordinance Tech Stack Download PDF The U.S. Navy’s NAVSEA Expeditionary Missions Program Office, or PMS 408, plays a critical role in safeguarding national security across maritime environments. One of their responsibilities is underwater explosive ordinance disposal (EOD), leveraging unmanned underwater vehicles (UUVs) to identify potential threats. These UUVs rely on computer vision based Automatic Target Recognition (ATR) machine learning (ML) models to assess and classify underwater threats. However, monitoring and improving these ML models post-deployment proved challenging. To keep models performing at their best, the Navy and the Defense Innovation Unit (DIU) collaborated in building the Automated Machine Learning for Mine Countermeasures Operations (AMMO) MLOps prototype, selecting Fiddler AI as a key participant. Key Results from the Fiddler and DIU Collaboration Fiddler’s collaboration with the U.S. Navy and DIU on Project AMMO delivered significant outcomes: 97% Reduction in Update Time : Fiddler contributed in establishing a robust MLOps pipeline,, slashing model retraining and deployment times and increasing efficiency and enhancing operational readiness. Improved Explainability : Explainability features provided granular insights into the ATR models’ decision-making processes, guiding model developers in keeping their models up to date. Shipped to Production: Following the successful prototype, Project AMMO transitioned to production with the Naval Information Warfare Center Pacific (NIWC). The Challenge of Maintaining ML Models The Navy and DIU collaborated on the AMMO program in order to ensure ATR models maintain high accuracy, while remaining up to date with evolving threats. This task proved challenging as ML model outputs drift over time, and new technology is introduced by adversaries at a rapid pace. The legacy process for retraining these ATR models was time and effort intensive, requiring significant effort to identify areas of improvement and deploy updates. This timeframe risked operational readiness and model performance in mission-critical scenarios. Building an MLOps Pipeline with Fiddler In order to reduce their model retraining and deployment times, the Navy partnered with the DIU and Fiddler to build a robust MLOps pipeline, automatically surfacing issues and highlighting potential areas of improvement. Monitoring integrated with visual debugging of image embeddings using UMAP helped identify operational changes in the ATR model’s behavior and perform root cause analysis quickly, enabling model developers to: Improve target accuracy across different battlefield environments Receive real-time alerts for potential threats from image data inconsistencies Make better decisions with deep understanding of UUV sensor data Explainability in AI helped Navy developers and mission operators understand and trust the decisions of object detection and classification ATR models, enabling them to: Identify anomalies and anticipate potential threats Track differences in sensor or image data compared to training-time Enhance human decision-making in high-stakes post-mission analysis Shaping Model Management for AI in National Security With machine learning at the core of PMS 408’s EOD operations, Project AMMO required a robust solution to ensure the accuracy, transparency, and efficiency of their ATR models. The Fiddler AI Observability platform , in collaboration with the DIU, played a pivotal role in shaping the Navy’s approach to AI model management and monitoring. As a result, the DIU has awarded Fiddler with a Success Memo to reflect the positive results of the program, and has since transitioned the prototype into production with the Naval Information Warfare Center Pacific (NWIC). To learn more about AI in national security and how the Fiddler AI Observability Platform can help you improve LLMs and ML models in production, book a demo , or read additional case studies . Use Cases AI Observability Experience Enterprise AI Observability Request demo Build Trust Into AI Product Control Plane for Agents AI Observability and Security Agentic Observability Fiddler Trust Service Guardrails AI G Fiddler AI Trust Center Fiddler AI: AI Control Plane for Enterprise Agents | Observability & Security Join us on 5/14 for AI Explained: AI Agents Have an Identity Complex featuring 1Password's VP of Engineering, Developer and AI. Register Product Control Plane for Agents Systems of record for the agentic lifecycle Explore the vision Why Fiddler AI Observability Test, observe, protect, and govern AI at enterprise scale Agentic Observability End-to-end visibility, context, and control for the agentic lifecycle Fiddler Trust Service Purpose-built trust models for secure, in-environment evaluation and guardrails Guardrails Protect agentic applications with the industry's fastest guardrails AI Governance, Risk Management, and Compliance Centralized control and accountability for enterprise AI governance and compliance Responsible AI Mitigate bias and build a responsible AI culture ML Observability Deliver high performing AI solutions at scale Ready to get started? Request demo Solutions Industry Government Mission-critical AI for defense and intelligence operations Healthcare Deploy agents for clinical care and patient outcomes safely Insurance Scale trusted agents across insurance claims, underwriting, and risk assessment Use Cases Customer Experience Deliver agentic experiences that delight customers Lifetime Value Maximize customer lifetime value with agentic AI Lending and Trading Run autonomous financial AI operations at scale Partners Amazon SageMaker AI Unified MLOps for scalable model lifecycle management Google Cloud Deploy safe and trustworthy AI applications on Vertex AI NVIDIA NIM and NeMo Guardrails Monitor and protect LLM applications Databricks Accelerate production ML with a streamlined MLOps experience Datadog Gain complete visibility into the performance of your AI applications Become a partner Case Studies Nielsen Operationalizes Trust for a Production Multi-Agent AI Copilot U.S. Navy decreased 97% time needed to update the ATR models Integral Ad Science scales transparent and compliant AI products with AI Observability See customers Pricing Pricing Plans Choose the plan that’s right for you Contact Sales Have questions about pricing, plans, or Fiddler? Pricing Resources Learn Resource Library Discover reports, videos, and research Docs Get in-depth user guides and technical documentation Blog Read product updates, data science research, and company news AI Forward Summit Watch recordings on how to operationalize production LLMs, and maximize the value of AI Connect Events Find out about upcoming events Webinars Learn from industry experts on pressing issues facing Agentic and ML teams. Contact Us Get in touch with the Fiddler team 2025 Enterprise Guardrails Benchmarks Report Which guardrails solution is right for your organization? One size never fits all — and the stakes couldn't be higher. Read report Company Company About Us Our mission and who we are Customers Learn how customers use Fiddler Careers We're hiring! Join fiddler to build trustworthy and responsible AI solutions Newsroom Explore recent news and press releases Security Enterprise-grade security and compliance standards Featured News AP News: Fiddler Raises $30M Series C to Power the Control Plane for AI Agents WSJ Venture Capital: The $1 Trillion Hope Building Around Artificial Intelligence CB Insights: AI Agents Need Security Bloomberg: AI-Equipped Underwater Drones Helping US Navy Scan for Threats We're on a mission to build trust into AI Join us Run free guardrails Request demo All Enterprise Agents Need the AI Control Plane Experiments, monitoring, guardrails, and governance for compound AI. Request demo Learn about the Control Plane Trusted by Industry Leaders and Developers Enterprise Visibility, Context, and Control with Agentic Observability and Security Complete visibility across the agentic hierarchy, tracking agentic applications across the lifecycle. Explore agentic visibility Gain insights into agent behaviors and pinpoint root causes with full execution context and decision lineage. See root cause analysis in action Govern AI systems by enforcing policies with guardrails. Be in charge of your TCO with “batteries included” Fiddler Trust Models. Cut your AI trust tax See Every Action, Understand Every Decision, and Control Every Outcome Explore Control Risk with Fiddler Safety, Faithfulness, and PII Guardrails Reduce TCO with Fiddler Trust Models Get Deeper Insights on Complex Tasks with LLM-as-a-Judge Save Time and Resources to Understand Agent Behavior Deliver High Performance. Protect from Risks. Maximize ROI. Continuous monitoring and auditable governance unlike passive evaluation and open source systems. View product tour OpenClaw and the Observability Gap in Autonomous AI Assistants Read blog 5 Critical Lessons for Production-Ready AI Agents Download guide Rethinking Observability for the Age of AI Agents Download guide Building Trust with AI Builders and Guardians Recognition CB Insights: Leader in AI Agent Security & Risk Management Market Gartner Market Guide: Named in AI Evaluation and Observability Platforms Forrester Report: Named in The Responsible AI Solutions Landscape IDC ProductScape: Worldwide Generative AI Governance Platforms 2025 Matt Turck and FirstMark: The 2025 MAD (ML, AI & Data) Landscape Defense Innovation Unit Issues Success Memo to Fiddler AI CB Insights AI 100: The most promising artificial intelligence startups of 2025 Matt Turck and FirstMark: The 2024 MAD (Machine Learning, AI & Data) Landscape The insideAI News IMPACT 50 List for Q4 2024 Experience Enterprise AI Observability Request demo Run free guardrails Build Trust Into AI Product Control Plane for Agents AI Observability and Security Agentic Observability Fiddler Trust Service Guardrails AI Governance, Risk Management, and Compliance Explore Pricing Customers Partners Fiddler vs. Other AI Observability Platforms Request Control Plane for Agent Design Partnership Company About Us Careers Hiring Newsroom Security Contact Us Resources Blog Docs Resource Library Webinars Events Learn Fiddler Acquires Lumeus to Extend the AI Control Plane to Coding Agents Series C: The Control Plane Moment for AI Rethinking Observability for the Age of AI Agents © 2026 Fiddler AI. All rights reserved. Privacy Policy Terms of Use Trust Center Fiddler AI: AI Control Plane for Enterprise Agents | Observability & Security Join us on 5/14 for AI Explained: AI Agents Have an Identity Complex featuring 1Password's VP of Engineering, Developer and AI. Register Product Control Plane for Agents Systems of record for the agentic lifecycle Explore the vision Why Fiddler AI Observability Test, observe, protect, and govern AI at enterprise scale Agentic Observability End-to-end visibility, context, and control for the agentic lifecycle Fiddler Trust Service Purpose-built trust models for secure, in-environment evaluation and guardrails Guardrails Protect agentic applications with the industry's fastest guardrails AI Governance, Risk Management, and Compliance Centralized control and accountability for enterprise AI governance and compliance Responsible AI Mitigate bias and build a responsible AI culture ML Observability Deliver high performing AI solutions at scale Ready to get started? Request demo Solutions Industry Government Mission-critical AI for defense and intelligence operations Healthcare Deploy agents for clinical care and patient outcomes safely Insurance Scale trusted agents across insurance claims, underwriting, and risk assessment Use Cases Customer Experience Deliver agentic experiences that delight customers Lifetime Value Maximize customer lifetime value with agentic AI Lending and Trading Run autonomous financial AI operations at scale Partners Amazon SageMaker AI Unified MLOps for scalable model lifecycle management Google Cloud Deploy safe and trustworthy AI applications on Vertex AI NVIDIA NIM and NeMo Guardrails Monitor and protect LLM applications Databricks Accelerate production ML with a streamlined MLOps experience Datadog Gain complete visibility into the performance of your AI applications Become a partner Case Studies Nielsen Operationalizes Trust for a Production Multi-Agent AI Copilot U.S. Navy decreased 97% time needed to update the ATR models Integral Ad Science scales transparent and compliant AI products with AI Observability See customers Pricing Pricing Plans Choose the plan that’s right for you Contact Sales Have questions about pricing, plans, or Fiddler? Pricing Resources Learn Resource Library Discover reports, videos, and research Docs Get in-depth user guides and technical documentation Blog Read product updates, data science research, and company news AI Forward Summit Watch recordings on how to operationalize production LLMs, and maximize the value of AI Connect Events Find out about upcoming events Webinars Learn from industry experts on pressing issues facing Agentic and ML teams. Contact Us Get in touch with the Fiddler team 2025 Enterprise Guardrails Benchmarks Report Which guardrails solution is right for your organization? One size never fits all — and the stakes couldn't be higher. Read report Company Company About Us Our mission and who we are Customers Learn how customers use Fiddler Careers We're hiring! Join fiddler to build trustworthy and responsible AI solutions Newsroom Explore recent news and press releases Security Enterprise-grade security and compliance standards Featured News AP News: Fiddler Raises $30M Series C to Power the Control Plane for AI Agents WSJ Venture Capital: The $1 Trillion Hope Building Around Artificial Intelligence CB Insights: AI Agents Need Security Bloomberg: AI-Equipped Underwater Drones Helping US Navy Scan for Threats We're on a mission to build trust into AI Join us Run free guardrails Request demo All Enterprise Agents Need the AI Control Plane Experiments, monitoring, guardrails, and governance for compound AI. Request demo Learn about the Control Plane Trusted by Industry Leaders and Developers Enterprise Visibility, Context, and Control with Agentic Observability and Security Complete visibility across the agentic hierarchy, tracking agentic applications across the lifecycle. Explore agentic visibility Gain insights into agent behaviors and pinpoint root causes with full execution context and decision lineage. See root cause analysis in action Govern AI systems by enforcing policies with guardrails. Be in charge of your TCO with “batteries included” Fiddler Trust Models. Cut your AI trust tax See Every Action, Understand Every Decision, and Control Every Outcome Explore Control Risk with Fiddler Safety, Faithfulness, and PII Guardrails Reduce TCO with Fiddler Trust Models Get Deeper Insights on Complex Tasks with LLM-as-a-Judge Save Time and Resources to Understand Agent Behavior Deliver High Performance. Protect from Risks. Maximize ROI. Continuous monitoring and auditable governance unlike passive evaluation and open source systems. View product tour OpenClaw and the Observability Gap in Autonomous AI Assistants Read blog 5 Critical Lessons for Production-Ready AI Agents Download guide Rethinking Observability for the Age of AI Agents Download guide Building Trust with AI Builders and Guardians Recognition CB Insights: Leader in AI Agent Security & Risk Management Market Gartner Market Guide: Named in AI Evaluation and Observability Platforms Forrester Report: Named in The Responsible AI Solutions Landscape IDC ProductScape: Worldwide Generative AI Governance Platforms 2025 Matt Turck and FirstMark: The 2025 MAD (ML, AI & Data) Landscape Defense Innovation Unit Issues Success Memo to Fiddler AI CB Insights AI 100: The most promising artificial intelligence startups of 2025 Matt Turck and FirstMark: The 2024 MAD (Machine Learning, AI & Data) Landscape The insideAI News IMPACT 50 List for Q4 2024 Experience Enterprise AI Observability Request demo Run free guardrails Build Trust Into AI Product Control Plane for Agents AI Observability and Security Agentic Observability Fiddler Trust Service Guardrails AI Governance, Risk Management, and Compliance Explore Pricing Customers Partners Fiddler vs. Other AI Observability Platforms Request Control Plane for Agent Design Partnership Company About Us Careers Hiring Newsroom Security Contact Us Resources Blog Docs Resource Library Webinars Events Learn Fiddler Acquires Lumeus to Extend the AI Control Plane to Coding Agents Series C: The Control Plane Moment for AI Rethinking Observability for the Age of AI Agents © 2026 Fiddler AI. All rights reserved. Privacy Policy Terms of Use Trust Center The Control Plane for AI Agents | Fiddler AI Join us on 5/14 for AI Explained: AI Agents Have an Identity Complex featuring 1Password's VP of Engineering, Developer and AI. Register Product Control Plane for Agents Systems of record for the agentic lifecycle Explore the vision Why Fiddler AI Observability Test, observe, protect, and govern AI at enterprise scale Agentic Observability End-to-end visibility, context, and control for the agentic lifecycle Fiddler Trust Service Purpose-built trust models for secure, in-environment evaluation and guardrails Guardrails Protect agentic applications with the industry's fastest guardrails AI Governance, Risk Management, and Compliance Centralized control and accountability for enterprise AI governance and compliance Responsible AI Mitigate bias and build a responsible AI culture ML Observability Deliver high performing AI solutions at scale Ready to get started? Request demo Solutions Industry Government Mission-critical AI for defense and intelligence operations Healthcare Deploy agents for clinical care and patient outcomes safely Insurance Scale trusted agents across insurance claims, underwriting, and risk assessment Use Cases Customer Experience Deliver agentic experiences that delight customers Lifetime Value Maximize customer lifetime value with agentic AI Lending and Trading Run autonomous financial AI operations at scale Partners Amazon SageMaker AI Unified MLOps for scalable model lifecycle management Google Cloud Deploy safe and trustworthy AI applications on Vertex AI NVIDIA NIM and NeMo Guardrails Monitor and protect LLM applications Databricks Accelerate production ML with a streamlined MLOps experience Datadog Gain complete visibility into the performance of your AI applications Become a partner Case Studies Nielsen Operationalizes Trust for a Production Multi-Agent AI Copilot U.S. Navy decreased 97% time needed to update the ATR models Integral Ad Science scales transparent and compliant AI products with AI Observability See customers Pricing Pricing Plans Choose the plan that’s right for you Contact Sales Have questions about pricing, plans, or Fiddler? Pricing Resources Learn Resource Library Discover reports, videos, and research Docs Get in-depth user guides and technical documentation Blog Read product updates, data science research, and company news AI Forward Summit Watch recordings on how to operationalize production LLMs, and maximize the value of AI Connect Events Find out about upcoming events Webinars Learn from industry experts on pressing issues facing Agentic and ML teams. Contact Us Get in touch with the Fiddler team 2025 Enterprise Guardrails Benchmarks Report Which guardrails solution is right for your organization? One size never fits all — and the stakes couldn't be higher. Read report Company Company About Us Our mission and who we are Customers Learn how customers use Fiddler Careers We're hiring! Join fiddler to build trustworthy and responsible AI solutions Newsroom Explore recent news and press releases Security Enterprise-grade security and compliance standards Featured News AP News: Fiddler Raises $30M Series C to Power the Control Plane for AI Agents WSJ Venture Capital: The $1 Trillion Hope Building Around Artificial Intelligence CB Insights: AI Agents Need Security Bloomberg: AI-Equipped Underwater Drones Helping US Navy Scan for Threats We're on a mission to build trust into AI Join us Run free guardrails Request demo The Control Plane for AI Agents Standardized telemetry, reliable evaluation, continuous monitoring, enforceable policy, and auditable governance across the AI lifecycle. Request demo Request design partnership Agents Are Making Decisions. You Need Control Agents are becoming first-class enterprise actors making autonomous decisions across your operations, the question isn’t whether to deploy them. It’s whether you can trust them. Agents need the same enterprise-grade oversight already used for critical infrastructure: a control plane. Fiddler is that Control Plane. Fiddler is the system of trust and system of control for your agents. It gives you continuous oversight into how agents behave, decide, and act while enforcing enterprise rules and governance in real time. The Fiddler Control Plane Standard Telemetry Reliable Evaluation Continuous Monitoring Enforceable Policy Auditable Governance Policies and Controls Traces and Telemetry Agents and Applications Customer Service Code Generation Financial Analysts Claims Processing Tools I Data I Models Enterprise Tools Knowledge Bases Databases Model APIs Our Series C Milestone: Committing to the AI Control Plane This milestone accelerates our commitment to the Control Plane for AI, the system of record that provides the visibility and authority teams need across the agentic lifecycle. Read blog Control Agents at Enterprise Scale The Control Plane delivers three enterprise benefits Deploy high-performance agents that drive business results. Prevent compliance and security risks before impact. Maximize ROI through efficient operations and reduced costs. Fiddler achieves this through five core capabilities: Standard Telemetry Comprehensive data capture across the agent lifecycle. Fiddler collects telemetry from every agent interaction and aggregates span-level data into enterprise-wide insights. Capture telemetry across all agent stages: thought, action, execution, reflection, and alignment. Support OpenTelemetry standards for seamless integration across the AI stack. Aggregate from granular spans to agent, application, and enterprise-level views. Process in real-time and batch modes for immediate and historical analysis. Learn more about Fiddler Trust Service Reliable Evaluation Agent trust requires continuous validation, not point-in-time checks. Fiddler evaluates quality, safety, and performance across the entire deployment lifecycle. Test agents against golden and challenger datasets before any deployment. Deploy to a small subset of users to detect issues early. Run new versions alongside production without affecting users. Continuously evaluate agent quality, safety, and performance at scale. Learn more about agentic observability Continuous Monitoring Transform raw telemetry into actionable insights. Fiddler analyzes agent behavior to surface issues, diagnose root causes, and trigger alerts when performance degrades. Follow complete execution paths from application to session to agent to span. Access 100+ out-of-the-box and custom metrics powered by Fiddler Trust Models, including hallucination, toxicity, PII/PHI, drift, and business KPIs. Monitor agent behavior and model performance with deep diagnostics that reveal root causes. Reduce MTTI and MTTR with real-time alerts that trigger immediate action when performance drops. Learn more about AI observability and security Enforceable Policy Transform policies into executable code enforced at runtime. Fiddler implements controls as guardrails across input, execution, and output, preventing violations before they occur. Detect and block jailbreaks, prompt injections, and malicious inputs before processing. Identify hallucinations, toxicity, bias, PII/PHI leakage, and policy violations as they happen. Intervene, pause, reroute, or escalate actions when agent behavior deviates from expectations. Require human approvals for sensitive or high-risk decisions before execution. Learn more about Fiddler Guardrails Auditable Governance Fragmented AI deployments create accountability gaps and make compliance impossible. Fiddler provides centralized governance with complete audit evidence and executive oversight. Manage all agents from a unified executive dashboard that connects AI behavior and performance to business KPIs. Record every decision, action, evaluation, and policy outcome with full traceability. Generate evidence for audit trails aligned with GDPR, HIPAA, NAIC, SR 11-7, and other regulatory requirements. Track responsibilit Integral Ad Science Scales Transparent and Compliant AI Products with AI Observability | Fiddler AI Join us on 5/14 for AI Explained: AI Agents Have an Identity Complex featuring 1Password's VP of Engineering, Developer and AI. Register Product Control Plane for Agents Systems of record for the agentic lifecycle Explore the vision Why Fiddler AI Observability Test, observe, protect, and govern AI at enterprise scale Agentic Observability End-to-end visibility, context, and control for the agentic lifecycle Fiddler Trust Service Purpose-built trust models for secure, in-environment evaluation and guardrails Guardrails Protect agentic applications with the industry's fastest guardrails AI Governance, Risk Management, and Compliance Centralized control and accountability for enterprise AI governance and compliance Responsible AI Mitigate bias and build a responsible AI culture ML Observability Deliver high performing AI solutions at scale Ready to get started? Request demo Solutions Industry Government Mission-critical AI for defense and intelligence operations Healthcare Deploy agents for clinical care and patient outcomes safely Insurance Scale trusted agents across insurance claims, underwriting, and risk assessment Use Cases Customer Experience Deliver agentic experiences that delight customers Lifetime Value Maximize customer lifetime value with agentic AI Lending and Trading Run autonomous financial AI operations at scale Partners Amazon SageMaker AI Unified MLOps for scalable model lifecycle management Google Cloud Deploy safe and trustworthy AI applications on Vertex AI NVIDIA NIM and NeMo Guardrails Monitor and protect LLM applications Databricks Accelerate production ML with a streamlined MLOps experience Datadog Gain complete visibility into the performance of your AI applications Become a partner Case Studies Nielsen Operationalizes Trust for a Production Multi-Agent AI Copilot U.S. Navy decreased 97% time needed to update the ATR models Integral Ad Science scales transparent and compliant AI products with AI Observability See customers Pricing Pricing Plans Choose the plan that’s right for you Contact Sales Have questions about pricing, plans, or Fiddler? Pricing Resources Learn Resource Library Discover reports, videos, and research Docs Get in-depth user guides and technical documentation Blog Read product updates, data science research, and company news AI Forward Summit Watch recordings on how to operationalize production LLMs, and maximize the value of AI Connect Events Find out about upcoming events Webinars Learn from industry experts on pressing issues facing Agentic and ML teams. Contact Us Get in touch with the Fiddler team 2025 Enterprise Guardrails Benchmarks Report Which guardrails solution is right for your organization? One size never fits all — and the stakes couldn't be higher. Read report Company Company About Us Our mission and who we are Customers Learn how customers use Fiddler Careers We're hiring! Join fiddler to build trustworthy and responsible AI solutions Newsroom Explore recent news and press releases Security Enterprise-grade security and compliance standards Featured News AP News: Fiddler Raises $30M Series C to Power the Control Plane for AI Agents WSJ Venture Capital: The $1 Trillion Hope Building Around Artificial Intelligence CB Insights: AI Agents Need Security Bloomberg: AI-Equipped Underwater Drones Helping US Navy Scan for Threats We're on a mission to build trust into AI Join us Run free guardrails Request demo Case Study / Integral Ad Science Integral Ad Science Scales Transparent and Compliant AI Products with AI Observability Industry Ad tech Location Company Size ~900 employees Revenue $129 million (Q2 2024) Deployment AI Observability Solutions Use Cases Regulatory compliance Model audit Tech Stack Training: Databricks notebooks on AWS Packaging: MLflow - GitHub workflow Registry: MLFlow Data testing: Databricks Feature store: Tecton ‍ AI Observability: Fiddler Download PDF Integral Ad Science (IAS) ensures superior model performance, compliance with industry standards, and better communication across stakeholders by monitoring their machine learning (ML) models using Fiddler AI Observability . Results With Fiddler, IAS has experienced significant benefits: Reduction in monitoring operation costs due to increased efficiency. Proactive regulatory compliance and easier demonstration of responsible AI practices to stakeholders. A unified, standardized view of rich model insights and metrics for improved team collaboration, and audits. Committed to Responsible AI Governance IAS, a leading global media measurement and optimization platform, delivers the industry’s most actionable data to drive superior results for the world’s largest advertisers, publishers, and media platforms. Over time, IAS has increased its investment in AI in order to enhance the scope and speed of its digital ad measurement products and services. A key part of executing this strategy is establishing rigorous oversight and monitoring of the ML models powering their products in order to ensure quality and to build and maintain trust with their customers. Additionally, maintaining compliance with emerging AI regulatory requirements and industry standards is crucial for establishing and upholding their reputation as a responsible AI company. To support their AI system monitoring and compliance goals, IAS chose Fiddler AI as one of their AI observability partners. “One of the things that was appealing to IAS about Fiddler was its ability to customize the monitoring to specific model type, data volume and desired insights. Additionally, the dashboard views, automated alerting and ability to generate audit evidence also factored into the decision to work with Fiddler.” Kevin Alvero , Chief Compliance Officer, IAS Sophisticated Model Monitoring and Dashboards for Transparency and Compliance The IAS team has streamlined their MLOps practices as they look to continually ensure that their ML models are explainable, transparent, and compliant, reinforcing their commitment to responsible AI. Fiddler enables the IAS team to strengthen their AI governance and adhere to responsible AI practices by providing a unified view of their models and comprehensive audit trails for compliance and auditing purposes. Not only can they monitor ML models and track metrics for audit and compliance, but they can also enhance communication and collaboration across the organization. They appreciate the ease of customizing dashboards and reports for each model, visualizing desired model insights tailored to stakeholder needs. When specified ML metrics fall outside acceptable thresholds, automated alerts are sent to the team, enabling them to do further analysis using Fiddler’s root cause analysis capability. “At IAS, our entire product suite is powered through AI, machine learning and data driven decision making. The level of observability that the Fiddler AI Observability platform brings to our modeling stack has been extremely helpful in proactively monitoring and actioning on any gaps in the data coverage or any drifts in the input data, concept, or prediction that could impact the quality of our client facing solutions.” Kumaresh Singh , SVP Data Science, IAS Using Fiddler’s customizable dashboards and reports, the IAS team provided rich insights on ML models and AI data tailored for various personas, including clients, auditors, and industry standards-setting bodies. Additionally, the dashboards provide a unified view of ML metrics that help facilitate cross-team communication within the organization to quickly resolve model issues and meet business KPIs , such as improving mean-time-to-identify (MTTI) and mean-time-to-respond (MTTR) rates. Quick and Seamless Fiddler Implementation for Scalable ML Deployments IAS found the implementation of the Fiddler AI Observability platform to be remarkably smooth and efficient. From the onset, Fiddler Integration for Datadog: Monitor ML Metrics That Matter in Datadog | Fiddler AI Blog Join us on 5/14 for AI Explained: AI Agents Have an Identity Complex featuring 1Password's VP of Engineering, Developer and AI. Register Product Control Plane for Agents Systems of record for the agentic lifecycle Explore the vision Why Fiddler AI Observability Test, observe, protect, and govern AI at enterprise scale Agentic Observability End-to-end visibility, context, and control for the agentic lifecycle Fiddler Trust Service Purpose-built trust models for secure, in-environment evaluation and guardrails Guardrails Protect agentic applications with the industry's fastest guardrails AI Governance, Risk Management, and Compliance Centralized control and accountability for enterprise AI governance and compliance Responsible AI Mitigate bias and build a responsible AI culture ML Observability Deliver high performing AI solutions at scale Ready to get started? Request demo Solutions Industry Government Mission-critical AI for defense and intelligence operations Healthcare Deploy agents for clinical care and patient outcomes safely Insurance Scale trusted agents across insurance claims, underwriting, and risk assessment Use Cases Customer Experience Deliver agentic experiences that delight customers Lifetime Value Maximize customer lifetime value with agentic AI Lending and Trading Run autonomous financial AI operations at scale Partners Amazon SageMaker AI Unified MLOps for scalable model lifecycle management Google Cloud Deploy safe and trustworthy AI applications on Vertex AI NVIDIA NIM and NeMo Guardrails Monitor and protect LLM applications Databricks Accelerate production ML with a streamlined MLOps experience Datadog Gain complete visibility into the performance of your AI applications Become a partner Case Studies Nielsen Operationalizes Trust for a Production Multi-Agent AI Copilot U.S. Navy decreased 97% time needed to update the ATR models Integral Ad Science scales transparent and compliant AI products with AI Observability See customers Pricing Pricing Plans Choose the plan that’s right for you Contact Sales Have questions about pricing, plans, or Fiddler? Pricing Resources Learn Resource Library Discover reports, videos, and research Docs Get in-depth user guides and technical documentation Blog Read product updates, data science research, and company news AI Forward Summit Watch recordings on how to operationalize production LLMs, and maximize the value of AI Connect Events Find out about upcoming events Webinars Learn from industry experts on pressing issues facing Agentic and ML teams. Contact Us Get in touch with the Fiddler team 2025 Enterprise Guardrails Benchmarks Report Which guardrails solution is right for your organization? One size never fits all — and the stakes couldn't be higher. Read report Company Company About Us Our mission and who we are Customers Learn how customers use Fiddler Careers We're hiring! Join fiddler to build trustworthy and responsible AI solutions Newsroom Explore recent news and press releases Security Enterprise-grade security and compliance standards Featured News AP News: Fiddler Raises $30M Series C to Power the Control Plane for AI Agents WSJ Venture Capital: The $1 Trillion Hope Building Around Artificial Intelligence CB Insights: AI Agents Need Security Bloomberg: AI-Equipped Underwater Drones Helping US Navy Scan for Threats We're on a mission to build trust into AI Join us Run free guardrails Request demo Blog / Product / Fiddler Integration for Datadog: Monitor ML Metrics That Matter in Datadog Published on February 28, 2023 Last Edited December 29, 2025 Fiddler Integration for Datadog: Monitor ML Metrics That Matter in Datadog Danny Brock VP of Customer Success Table of Contents Product When it comes to building and deploying ML models, accuracy and trust is just as important as performance. With more and more models embedded into business-critical applications every day — especially with all the recent AI breakthroughs — AI-forward companies need a way to observe the health of their ML systems the same way they do their business applications. IT organizations rely on application performance management (APM) platforms to be the centralized command center for all their application monitoring, and, with the proliferation of ML models, they are increasingly incorporating the MLOps lifecycle into their existing workflows. To help these cutting-edge companies on their responsible AI journeys we are excited to announce our integration with Datadog , a leader in APM! We are providing Datadog customers with powerful ML insights generated by the Fiddler AI Observability (formerly Model Performance Management) platform, right within their Datadog console. IT organizations now have telemetry on both application and model performance for a comprehensive view of IT performance, helping them troubleshoot issues quickly from a central dashboard. Figure 1: Visualize model performance metrics generated by Fiddler in a Datadog dashboard As the AI Observability pioneer, Fiddler gives companies visibility into the models that power their AI applications. How the integration works The Fiddler-Datadog integration enables IT and MLOps teams to push model metrics calculated by Fiddler into their Datadog console, helping them save time monitoring relevant performance metrics and ensuring the health of their ML systems. Datadog users can filter down to the projects, models, or metrics that they care most about when investigating model performance issues. Once an issue is surfaced in Datadog, ML teams can use Fiddler’s best-of-breed model monitoring and explainable AI to drill-down and perform root cause analysis to resolve the issue quickly. Figure 2: Monitor model performance metrics covering performance , drift , data integrity and traffic in Datadog The integration installs into the Datadog Agent and moves model metrics from the customer’s Fiddler environment to their Datadog environment at a configurable cadence. Haven’t used Fiddler yet? Request a demo Subscribe to our Newsletter Monthly curated AI content, Fiddler updates, and more. Experience Enterprise AI Observability Request demo Build Trust Into AI Product Control Plane for Agents AI Observability and Security Agentic Observability Fiddler Trust Service Guardrails AI Governance, Risk Management, and Compliance Explore Pricing Customers Partners Fiddler vs. Other AI Observability Platforms Request Control Plane for Agent Design Partnership Company About Us Careers Hiring Newsroom Security Contact Us Resources Blog Docs Resource Library Webinars Events Learn Fiddler Acquires Lumeus to Extend the AI Control Plane to Coding Agents Series C: The Control Plane Moment for AI Rethinking Observability for the Age of AI Agents © 2026 Fiddler AI. All rights reserved. Privacy Policy Terms of Use Trust Center Resource Library | Fiddler AI Join us on 5/14 for AI Explained: AI Agents Have an Identity Complex featuring 1Password's VP of Engineering, Developer and AI. Register Product Control Plane for Agents Systems of record for the agentic lifecycle Explore the vision Why Fiddler AI Observability Test, observe, protect, and govern AI at enterprise scale Agentic Observability End-to-end visibility, context, and control for the agentic lifecycle Fiddler Trust Service Purpose-built trust models for secure, in-environment evaluation and guardrails Guardrails Protect agentic applications with the industry's fastest guardrails AI Governance, Risk Management, and Compliance Centralized control and accountability for enterprise AI governance and compliance Responsible AI Mitigate bias and build a responsible AI culture ML Observability Deliver high performing AI solutions at scale Ready to get started? Request demo Solutions Industry Government Mission-critical AI for defense and intelligence operations Healthcare Deploy agents for clinical care and patient outcomes safely Insurance Scale trusted agents across insurance claims, underwriting, and risk assessment Use Cases Customer Experience Deliver agentic experiences that delight customers Lifetime Value Maximize customer lifetime value with agentic AI Lending and Trading Run autonomous financial AI operations at scale Partners Amazon SageMaker AI Unified MLOps for scalable model lifecycle management Google Cloud Deploy safe and trustworthy AI applications on Vertex AI NVIDIA NIM and NeMo Guardrails Monitor and protect LLM applications Databricks Accelerate production ML with a streamlined MLOps experience Datadog Gain complete visibility into the performance of your AI applications Become a partner Case Studies Nielsen Operationalizes Trust for a Production Multi-Agent AI Copilot U.S. Navy decreased 97% time needed to update the ATR models Integral Ad Science scales transparent and compliant AI products with AI Observability See customers Pricing Pricing Plans Choose the plan that’s right for you Contact Sales Have questions about pricing, plans, or Fiddler? Pricing Resources Learn Resource Library Discover reports, videos, and research Docs Get in-depth user guides and technical documentation Blog Read product updates, data science research, and company news AI Forward Summit Watch recordings on how to operationalize production LLMs, and maximize the value of AI Connect Events Find out about upcoming events Webinars Learn from industry experts on pressing issues facing Agentic and ML teams. Contact Us Get in touch with the Fiddler team 2025 Enterprise Guardrails Benchmarks Report Which guardrails solution is right for your organization? One size never fits all — and the stakes couldn't be higher. Read report Company Company About Us Our mission and who we are Customers Learn how customers use Fiddler Careers We're hiring! Join fiddler to build trustworthy and responsible AI solutions Newsroom Explore recent news and press releases Security Enterprise-grade security and compliance standards Featured News AP News: Fiddler Raises $30M Series C to Power the Control Plane for AI Agents WSJ Venture Capital: The $1 Trillion Hope Building Around Artificial Intelligence CB Insights: AI Agents Need Security Bloomberg: AI-Equipped Underwater Drones Helping US Navy Scan for Threats We're on a mission to build trust into AI Join us Run free guardrails Request demo Resource Library Discover the latest guides, videos, and research Explore resource topics AI Observability Generative AI and LLMOps ML Model Monitoring MLOps Explainable AI Responsible AI Bias and Fairness Use Cases AI Forward Summit AI Forward Summit Generative AI and LLMOps Use Cases Responsible AI AI Observability MLOps ML Model Monitoring Bias and Fairness Explainable AI All resources Showing 0 results Choose any topics: AI Observability Generative AI and LLMOps ML Model Monitoring MLOps Explainable AI Responsible AI Bias and Fairness Use Cases AI Forward Summit AI Observability Bias and Fairness Explainable AI Generative AI and LLMOps ML Model Monitoring MLOps Responsible AI Use Cases AI Forward Choose any type: Data Sheet Guide Podcast Research Video Webinar Article Reset all Oops! 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Sort Video On-demand 2026-04-06 Fiddler for Coding Agents: Control Every Line Your Coding Agent Writes See how Fiddler lets developers create custom evaluators, diagnose coding agent behavior from the terminal, and visualize trends on a live dashboard. 04/2026 Guide On-demand 2026-03-11 Total Cost of Ownership for Operationalizing Agents Learn the true cost of evaluating agents at scale and how Fiddler Trust Models eliminate the AI Trust Tax from external LLM calls at enterprise scale. 03/2026 Data Sheet On-demand 2026-02-27 Fiddler Trust Service for AI Observability and Security Enhance AI with the Fiddler Trust Service — cost-effective agentic and LLM observability, the fastest AI guardrails, and cloud or VPC or deployments for trusted AI security. 02/2026 Video On-demand 2026-02-13 Root Cause Analysis at Every Step of Your AI Agent Workflow Monitor AI agents with Fiddler: drill into traces, track faithfulness and PII, perform root cause analysis on LangGraph applications with OpenTelemetry tracing. 02/2026 Video On-demand 2026-02-13 Visualize and Understand Your Agentic Applications in a Unified Dashboard Monitor AI applications in production with Fiddler dashboards. Track faithfulness, PII, drift, and bias for AI agents and traditional ML models in one platform. 02/2026 Video On-demand 2026-02-13 Monitor Domain-Specific AI with Custom Evaluators in Your Environment Build custom AI evaluators in Fiddler for bias, hallucination, and faithfulness detection. Deploy privately with lower costs and visualize in 3D UMAP clusters. 02/2026 Video On-demand 2026-02-02 Protect Sensitive Data with Fiddler PHI Guardrails Fiddler’s real-time PHI Guardrails help prevent healthcare AI data leaks by instantly detecting PHI with confidence scores, plus custom entity support. 02/2026 Video On-demand 2026-02-02 Protect Sensitive Data with Fiddler PII Guardrails Fiddler’s real-time PII Guardrails detect and highlight sensitive data in under 100ms, with confidence scores and custom entities to prevent AI data leaks. 02/2026 Video On-demand 2026-01-27 The Control Plane Moment for AI The control plane for AI agents. Standardized telemetry, continuous monitoring, enforceable policy, and auditable governance across the agentic lifecycle. 01/2026 Video On-demand 2025-11-20 AI Observability and Security for Government Fiddler partners with federal agencies to ensure the performance, behavior, and safety of predictive, generative, and agentic AI systems through comprehensive observability and security. 11/2025 Data Sheet On-demand 2025-11-19 Fiddler Enterprise Agentic Observability Fiddler Agentic Observability gives enterprises visibility, context, and control to evaluate, monitor, analyze, and improve AI agents. 11/2025 Video On-demand 2025-11-18 Build High Performing AI Agents with Fiddler Agentic Observability Learn how Fiddler Agentic Observability helps you build, test, monitor, and analyze high-performing AI agents across the full development lifecycle. 11/2025 Data Sheet On-demand 2025-10-27 Build Responsible AI with Mission-Critical AI Observability Explore the Fiddler AI Observability and Security platform for government agencies, ensuring AI transparency, trust, and security in mission-critical applications. 10/2025 Video On-demand 2025-09-30 Agentic Observability for Healthcare Discover how Fiddler Agentic Observability helps healthcare organizations monitor AI agents, secure patient data, block harmful outputs, and simplify compliance. 09/2025 Video On-demand 2025-08-13 Fiddler for Governance, Risk, and Compliance: Comply with AI Regulations Fiddler provides unified AI observability & security with dashboards for met Security and Compliance | Fiddler AI Join us on 5/14 for AI Explained: AI Agents Have an Identity Complex featuring 1Password's VP of Engineering, Developer and AI. Register Product Control Plane for Agents Systems of record for the agentic lifecycle Explore the vision Why Fiddler AI Observability Test, observe, protect, and govern AI at enterprise scale Agentic Observability End-to-end visibility, context, and control for the agentic lifecycle Fiddler Trust Service Purpose-built trust models for secure, in-environment evaluation and guardrails Guardrails Protect agentic applications with the industry's fastest guardrails AI Governance, Risk Management, and Compliance Centralized control and accountability for enterprise AI governance and compliance Responsible AI Mitigate bias and build a responsible AI culture ML Observability Deliver high performing AI solutions at scale Ready to get started? Request demo Solutions Industry Government Mission-critical AI for defense and intelligence operations Healthcare Deploy agents for clinical care and patient outcomes safely Insurance Scale trusted agents across insurance claims, underwriting, and risk assessment Use Cases Customer Experience Deliver agentic experiences that delight customers Lifetime Value Maximize customer lifetime value with agentic AI Lending and Trading Run autonomous financial AI operations at scale Partners Amazon SageMaker AI Unified MLOps for scalable model lifecycle management Google Cloud Deploy safe and trustworthy AI applications on Vertex AI NVIDIA NIM and NeMo Guardrails Monitor and protect LLM applications Databricks Accelerate production ML with a streamlined MLOps experience Datadog Gain complete visibility into the performance of your AI applications Become a partner Case Studies Nielsen Operationalizes Trust for a Production Multi-Agent AI Copilot U.S. Navy decreased 97% time needed to update the ATR models Integral Ad Science scales transparent and compliant AI products with AI Observability See customers Pricing Pricing Plans Choose the plan that’s right for you Contact Sales Have questions about pricing, plans, or Fiddler? 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