◈ Homepage — https://www.hilton.com/en/hotels/sjcsmsa-signia-san-jose/dining/aji-bar-and-robata/?y_source=1_NjU2MTk3ODMtNzE1LWxvY2F0aW9uLndlYnNpdGU%3DSOMETHING WENT WRONG Maybe it’s us, maybe it’s you. (It’s probably us). Reference No. 18.25f00f17.1778788002.38c1f62 GO BACK or try: Hilton.com Customer Service Global Sites: العربية Български 简体中文 繁體中文 Česky Dansk Nederlands Suomi Deutsch Français Italiano 日本語 한국어 Norsk Polski Português România Pусский Español ไทย Türkçe Svenska Hilton About Hilton Hotels & Resorts Hilton Affiliates Site Map Careers Development Media Shop Our Products at Hilton to Home RoomKey.com Web Accessibility Customer Support 1-800-HILTONS International (+800 4445 8667) Hilton Honors Discount Terms & Conditions Global Privacy Statement Cookies Statement Site Usage Agreement ©2017 Hilton ◈ Interior Pages — 7 pages crawledHilton Global Privacy Statement Skip to content Open Your Stays Join Sign In Close Menu Hotels & Resorts Hilton Honors Offers Meetings & Events Credit Cards Hilton Grand Vacations , Opens new tab Hilton for Business Your Stays Join Sign In Hotels & Resorts Locations Brands Travel Inspiration All-Inclusive Resorts Hilton Honors About Hilton Honors Join Now Member Benefits Hilton Honors Points Points Explorer Experiences , Opens new tab Offers All Offers Bundle & Save , Opens new tab Meetings & Events All Events Group Travel Meetings & Conferences Weddings Celebrations Credit Cards Hilton Grand Vacations , Opens new tab Hilton for Business Where to? ( Required ) Search for a destination Check-in Add dates Check-out Add dates 1 room, 1 guest Special rates Find a hotel Anywhere Any dates • 1 room, 1 adult edit search details , Any dates, 1 room, 1 adult HILTON GLOBAL PRIVACY STATEMENT Last updated: May 4, 2026 1. Introduction 2. Personal Information We Collect 3. Online and Mobile Information We Collect 4. Your Rights and Choices 5. Marketing Communications Choices 6. How We Protect Personal Information 7. How We Disclose Personal Information 8. International Transfers 9. Data Retention Periods 10. Contact Information for Questions or Concerns 11. Changes to this Statement Appendix A: Additional Provisions Applicable to Residents of Certain Countries and U.S. States Appendix A-1: California Residents Appendix A-2: Nevada Residents Appendix A-3: French Residents Appendix A-4: Hong Kong Residents Appendix A-5: Türkiye Residents Appendix A-6: China Residents Appendix A-7: Brazil Residents Appendix A-8: Monaco Residents Appendix A-9: Nigeria Residents Appendix A-10: Korea Privacy Policy Appendix A-11: Mexico Residents Appendix A-12: Albania Residents Appendix B: Hilton Premium Club Japan Program 1. Introduction Hilton’s mission is to be the most hospitable company in the world. We’re passionate about delivering exceptional guest experiences, and we look forward to welcoming you to our hotels so we can share the light and warmth of hospitality with you. We pledge to deliver the highest level of customer service, which includes respecting your privacy and protecting your personal information. In this privacy statement (“Statement”), we provide you with details about how we collect, use, and disclose your personal information. This Statement applies to Hilton Worldwide Holdings Inc., its subsidiaries, and all of the hotels within the Hilton Portfolio of Brands (collectively, "Hilton," "we," or "us"). Our Portfolio of Brands includes Waldorf Astoria Hotels & Resorts, LXR Hotels & Resorts, Conrad Hotels & Resorts, Canopy by Hilton, Signia by Hilton, Hilton Hotels & Resorts, Curio Collection by Hilton, DoubleTree by Hilton, Tapestry Collection by Hilton, Embassy Suites by Hilton, Tempo by Hilton, Motto by Hilton, Hilton Garden Inn, Hampton by Hilton, Tru by Hilton, Spark by Hilton, Homewood Suites by Hilton, Home2 Suites by Hilton, LivSmart Studios by Hilton, Graduate by Hilton, NoMad, Outset Collection by Hilton, Apartment Collection by Hilton, and Select by Hilton. By using any of our products or services and/or by agreeing to this Statement, e.g., in the context of registering for any of our products or services, you understand and acknowledge that we will collect and use personal information as described in this Statement. Please note that this Statement does not apply to our processing of personal information on behalf of and subject to the instructions of third parties such as airlines, car rental companies and other service providers, companies that organize or offer packaged travel arrangements, marketing partners, or certain corporate customers. Hilton Domestic Operating Company Inc., a corporation in the United States duly organized and existing under the laws of the State of Delaware, is the Hilton entity that is the data controller for all guest data and operates, among other things, Hilton’s marketing activities. Hilton Domestic Operating Company Inc. is a subsidiary of Hilton Worldwide Holdings Inc. The Hilton Portfolio of Brands includes managed, franchised, and joint venture hotels. Franchised hotels are operated by entities that are separate from Hilton. Joint venture hotels are operated by entities that are partially owned and/or controlled by Hilton. In addition to Hilton Domestic Operating Company Inc., those entities may be independent data controllers for guest data. Back to Top 2. Personal Information We Collect Collection of Personal Information – Generally The following summarizes the categories of personal information we have collected in the past 12 months, the sources for those categories of personal information, the business or commercial purposes for which the information was collected, the categories of third parties with whom the information may have been shared, as permitted by law, and whether the information was sold to a third party for a business or commercial purpose within the past 12 months. Certain categories of personal information collected are required in order for us to provide you with the requested products or services, and if you choose not to provide us with such information, we may not be able to provide you with these products or services. If consent is required, we will obtain your explicit, informed consent before collecting, processing, selling, or sharing your personal information. For additional information on how we share personal information, please refer to the How We Disclose Personal Information section. Expand All Name Telephone and fax numbers Email address Home address Nationality Date of birth Gender Payment card information Hilton Honors number WeChat ID WeChat name and profile photo Passport or ID information Preferred language Room preference Room selection and assignment Arrival time Departure date Additional guest names Corporate travel planner information Media contact data Corporate number and name Travel agent number and name Airline partner number and name Vehicle information CCTV footage Promotional Images Customer interactions with Hilton IP addresses Session IDs Booking engine Streaming service usage Hilton and Amex credit card Hilton and Amazon accounts Hilton and Lyft accounts Geolocation information Device information Social media information Demographics data Your MyWay preferences Email and consent preferences Personal preferences On-site incidents Complaint descriptions Customer ratings and survey responses Free form textual feedback Spa and wellness service information Spending amount Stay Add-Ons (such as parking, pets, time, and extra add-ons) Back to Top Collection of Personal Information – Notice at Point of Collection Browsing Hilton Websites When you browse a Hilton website, we collect the following categories of personal information about you, which are used for the following purposes: Expand All Interaction information with Hilton websites, apps, emails or ads (such as open time, clicked links, and version) IP address Session ID Booking engine Hilton and Lyft accounts If you are a Hilton Honors member and you log into your account during your browsing session, then we collect the following information about you, which is used for the following purposes: Expand All Internet or network activity information IP address Session ID Customer ratings and survey responses Free form textual feedback Hilton Honors number Hilton Honors tier Making a Reservation When you make a reservation at a Hilton property, we collect the following categories of personal information about you, which are used for the following purposes: Expand All Name Additional names Hilton Honors number Phone number Address Address type (home/work) Email address Preferred language Payment card information Room preference Corporate name and number Travel agent name and number Airline partner name and number Enrolling in Hilton Honors When you e Hilton Site Usage Agreement Skip to content Open Your Stays Join Sign In Close Menu Hotels & Resorts Hilton Honors Offers Meetings & Events Credit Cards Hilton Grand Vacations , Opens new tab Hilton for Business Your Stays Join Sign In Hotels & Resorts Locations Brands Travel Inspiration All-Inclusive Resorts Hilton Honors About Hilton Honors Join Now Member Benefits Hilton Honors Points Points Explorer Experiences , Opens new tab Offers All Offers Bundle & Save , Opens new tab Meetings & Events All Events Group Travel Meetings & Conferences Weddings Celebrations Credit Cards Hilton Grand Vacations , Opens new tab Hilton for Business Where to? ( Required ) Search for a destination Check-in Add dates Check-out Add dates 1 room, 1 guest Special rates Find a hotel Anywhere Any dates • 1 room, 1 adult edit search details , Any dates, 1 room, 1 adult Site Usage Agreement I. IMPORTANT! THIS IS A BINDING LEGAL AGREEMENT (this "Agreement"). PLEASE READ THESE TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS SITE. This Agreement governs your use of this Internet site located at hilton.com (collectively, the "Site") and is by and between Hilton Domestic Operating Company Inc. (referred to herein as "Hilton", "we", "us", or "our") and you, on behalf of yourself and the buyer, member or supplier for which you have registered ("you"). By using, viewing, transmitting, caching, storing and/or otherwise utilizing the Site, the services or functions offered in or by the Site and/or the contents of the Site in any way, you have agreed to each and all of the terms and conditions set forth below, and waive any right to claim ambiguity or error in this Agreement. If you do not agree to each and all of these terms and conditions please do not use the Site and leave the Site immediately. We reserve the right, at our sole and absolute discretion, to change, modify, add, or remove portions of these terms at any time without notice and, unless otherwise indicated, such changes will become effective immediately; therefore, please check these terms periodically for changes. Your continued use of the Site following the posting of changes to this Agreement will mean you accept those changes. II. ELIGIBILITY The Site is available only to individuals and entities that can form legally binding contracts under applicable law. Without limiting the foregoing, the Site and the services offered by the Site are not available to minors. If you do not qualify, you may not use the Site. You warrant that you are eighteen (18) years of age or older to reserve a room on this Site. If you are under the age of eighteen, you may contact the hotel directly for assistance. You also warrant that you are legally authorized to make the travel reservations and/or purchases for either yourself or for another person for whom you are authorized to act. You may only use this Site to make legitimate reservations or purchases and shall not use this Site for any other purposes, including without limitation, to make any speculative, false or fraudulent reservations, or any reservation in anticipation of demand. We reserve the right to cancel or modify reservations where it appears that a customer has engaged in fraudulent or inappropriate activity or under other circumstances where it appears that the reservations contain or resulted from a mistake or error, or from an attempt to circumvent Hilton or hotel policies, terms or conditions.. You understand that overuse or abuse of the reservation facilities of this Site may result in your being denied access to such facilities. Reservations made by one or more individuals or by an agency on the Site, on behalf of one or more proposed guests, and involving more than nine (9) rooms at the same hotel for the same period of stay, must be made directly through the hotel. If more than nine (9) rooms at the same hotel for the same period of stay are booked through any other method, we reserve the right to cancel or impose additional requirements on such reservations. Some rates have special eligibility requirements such as Hilton Honors, AAA or AARP membership. It is your responsibility to verify that you qualify for the rate that you have booked. Hotels are not obligated to honor rates if you do not qualify. III. RESTRICTIONS ON USE OF MATERIALS All materials contained in the Site are the copyrighted property of Hilton, or its subsidiaries or affiliated companies and/or third party licensors. No material from the Site or any Internet site owned, operated, licensed, or controlled by us or our affiliates may be copied, “scraped,” reproduced, republished, uploaded, posted, transmitted, or distributed in any way. For purposes of these terms, the use of any such material on any other Web, Internet, intranet, extranet or other site or computer environment is prohibited. All trademarks, service marks, trade names and trade dress are proprietary to us. You may not frame or utilize framing techniques to enclose any of our trademarks, logos, or other proprietary information (including images, text, page layout, or form) without our prior express written consent. You may not use any meta tags or any other "hidden text" utilizing our name, trademarks or other proprietary information without our prior express written consent. Unless indicated otherwise, all names, logos, trademarks, service marks, trade dress and trade names are proprietary to Hilton International Holding Corporation, Hilton Holding LLP, or Hilton HHonors Worldwide, L.L.C. in the United States and other countries and may not be used by anyone for any purpose without our prior express written consent. We consider our trademarks to be valuable assets, and take infringement of them seriously. In the event you download software from the Site, the software, including any files, images incorporated in or generated by the software, and data accompanying the software (collectively, the "Software") are licensed to you by us or third party licensors for your use in connection with the Site only. We do not transfer title to the Software to you. You own the medium on which the Software is recorded, but we (or third party licensors) retain full and complete title to the Software and all intellectual property rights therein. You may not redistribute, sell, de-compile, reverse engineer, disassemble, or otherwise reduce the Software to a human-readable form. IV. SUBMISSIONS We are pleased to hear from our users and welcome your comments regarding the Site and the products and services offered in connection therewith. Unfortunately, however, our long-standing company policy does not allow us to accept or consider creative ideas, suggestions, or materials other than those that we have specifically requested. We employ a talented staff and consultants who may be working on the same or similar ideas. We hope you will understand that it is the intent of this policy to avoid the possibility of future misunderstandings when projects developed by our professional staff and/or consultants might seem to others to be similar to their own creative work. Please do not send us any unsolicited original creative materials of any kind. While we do value your feedback on the Site and the services and products offered in connection therewith, we request that you be specific in your comments with respect to the same, and not submit any creative ideas, suggestions, or materials (unless specifically requested by us). If, at our request, you send certain specific submissions or, despite our request, you send us creative suggestions, ideas, notes, drawings, concepts, or other information (collectively, the "Submissions"), the Submissions shall be deemed, and shall remain, our property. None of the Submissions shall be subject to any obligation of confidence on our part and we shall not be liable for any use or disclosure of an Hilton Help Center - Customer Care Skip to content Open menu Your Stays Join Sign In Close menu Hotels & Resorts Hilton Honors Offers Meetings & Events Credit Cards Hilton Grand Vacations , Opens new tab Hilton for Business Your Stays Join Sign In Hotels & Resorts Locations Brands Travel Inspiration All-Inclusive Resorts Hilton Honors About Hilton Honors Join Now Member Benefits Hilton Honors Points Points Explorer Experiences , Opens new tab Offers All Offers Bundle & Save , Opens new tab Meetings & Events All Events Group Travel Meetings & Conferences Weddings Celebrations Credit Cards Hilton Grand Vacations , Opens new tab Hilton for Business Help Center Hi, how can we help you? Search help articles Search Popular articles Show all articles Hilton Honors program changes Hilton Honors tier benefits How to change your Hilton Honors account info Hilton Honors Points How to change your reservation How to cancel your reservation How to add a Hilton Honors number to a stay Hilton hotel policies Hilton Honors rates and discounts How to book using Hilton Honors Points How to get a copy of your stay receipt Hilton's amenities and services Find your Hilton Honors account number Show more Show all articles All topics Hilton Honors Points Explore all the ways to earn & use your Points. Your account Learn how to sign in, update your info, or reset your password. Reservations Find out how to book, change, or cancel a stay. Hotel information Get information on hotel amenities & policies. Hilton Honors benefits Discover all that a Hilton Honors membership offers. Check-in and check-out Get support for Digital Key or check-in & check-out issues. Get in touch Chat with us for quick, 24/7 support, or reach us by phone. How can we help? Phone: +1-800-4honors Global phone numbers , Opens new tab Help Center , Opens new tab Media Development Careers Credit Cards Site Map Global Privacy Statement Hilton Gift Cards Hilton Gift Cards (Europe) Travel Inspiration Our Brands Help Center Web Accessibility Corporate Responsibility , Opens new tab Hilton Honors Discount Terms & Conditions Slavery and Human Trafficking Statement , Opens new tab Site Usage Agreement Partner Accommodations Terms Hilton Getaways Digital Services Act Information © 2026 Hilton Terms and Conditions for Hilton Honors Member Rewards Skip to content Your Stays Join Sign In Your Stays Join Sign In Where to? ( Required ) When? Check-in Add dates Check-out Add dates 1 room, 1 guest Special rates Find a hotel Hilton Honors Terms & Conditions Effective Date: May 7, 2026. The following supersedes all prior Terms & Conditions. By participating or continuing to participate after the effective date, you agree to the following: The following information forms the basis of participation in the Hilton Honors Member Reward Program ("Hilton Honors" or "Program"). These Program Terms and Conditions ("Program Terms and Conditions") are intended to protect the members of Hilton Honors ("Members"), and Hilton Honors Worldwide, LLC ("Hilton Honors" or "We"). Your participation in this Program will be governed by these Program Terms and Conditions, and it is your responsibility to read and understand all of them. NOTE: Members who regularly reside in Chinese Mainland with citizenship of the People’s Republic of China: see Specific Terms and Conditions Applicable to Members Who Regularly Reside in Chinese Mainland with Citizenship of the People’s Republic of China below for terms and conditions specific to your membership If you require clarification or further information, you may call one of our global phone numbers , Opens new tab or send an email to [email protected] , Opens new tab . Please note however, Hilton Honors Program Terms and Conditions cannot be superseded or changed except in writing by Hilton Honors. Choose a topic General Hilton Honors Membership Benefits Earning Hilton Honors Points and Eligible Spend Hilton Honors Benefits for all Members Hilton Honors Elite Tier Status Accrual of Hilton Honors Milestone Bonus Points Car Rental Hilton Honors Bonus Points Elite Rollover Nights Elite Tier Status Gifting Elite All-Inclusive Spa Benefit Reward Redemption Hilton Honors Reward Exchange Hotel Reward Stays Event Planner Program - Global Point Purchase Program Hilton Honors Points Pooling and Points Transfer Hilton Honors Mutual Fund Your Agreement to Our Use of Information about You Specific Terms and Conditions Applicable to the People's Republic of China General Hilton Honors Program membership and benefits are offered at the sole discretion of Hilton Honors, a wholly owned subsidiary of Hilton Domestic Operating Company Inc. Hilton Honors is defined as Hilton Honors Worldwide, LLC, its subsidiaries, officers, directors, partners, employees, and agents. Membership in and application for membership in the Hilton Honors Program is void if prohibited by law in the country of the Member's or applicant's domicile Only individuals of majority age in their country, territory, or state of residence may enroll in Hilton Honors and become Members (defined as individuals who have been accepted as Members by Hilton Honors). The Program has no predetermined termination date and may continue until such time as Hilton Honors decides to terminate the Program, at any time, with or without notice. Members will have twelve (12) months from the date Program termination is announced to accumulate Points and redeem a Reward. This means that, regardless of the amount you participate in the Program, your right to accumulate Points and claim Rewards can be terminated by Hilton Honors twelve (12) months after Hilton Honors announces Program termination. Hilton Honors reserves the right to add, modify, delete or otherwise change any of the rules, procedures, conditions, benefits, or Rewards pertaining to the Program at its sole discretion, with or without notice, even though changes may affect the value of Points or Rewards, certificates or confirmations already accumulated. This means that Hilton Honors may make changes that affect, but are not limited to, hotels within the Hilton Portfolio, Partner Accommodations, travel partner affiliations, rules for earning Hilton Honors Points, redeeming Hilton Honors Points, rules and procedures for the use of Rewards, continued availability of Rewards, Reward types, and the features of special offers. Corporations, associations or groups are not permitted to enroll in Hilton Honors. Program membership entitles Members the right to earn Hilton Honors Points, which can be redeemed for Rewards in accordance with the Program Terms and Conditions. Member benefits and Rewards are offered in good faith, however, may not be available if prohibited by law or regulation in Member's country of residence or location of Participating Property. Members must not maintain Membership in or earn Points on multiple accounts. Duplicate Membership accounts may be cancelled or merged into a single account with one number, one Elite Tier Status, and one Points balance, in Hilton Honors sole discretion. All interpretations of the Program Terms and Conditions shall be at the sole discretion of Hilton Honors. A "calendar year" means January 1st through December 31st of each year. The term "Hotel within the Hilton Portfolio" as used in these Program Terms and Conditions is defined as any hotel that participates in the Hilton Honors program. The term “Partner Accommodations" means third party accommodations that Hilton does not own, operate, license franchise, or control that participate in the Hilton Honors Program. In addition to these Program Terms and Conditions, Partner Accommodations are subject to the Hilton Partner Accommodations Terms and Conditions , Opens new tab . Hotels within the Hilton Portfolio and Partner Accommodations are collectively referred to as “Participating Hotels” . The term "Eligible Spend" at Participating Hotels shall mean: room rate, eligible food and beverage, telephone, laundry, pay-per-view movies, entertainment and recreational facilities, and other incidental charges that are charged to the Member's room during a qualifying Stay. For avoidance of doubt, Members must be the guest of record on a qualifying Stay at a Participating Hotel to earn Eligible Spend. A "Stay" is defined as the total number of consecutive nights spent at the same hotel, whether a guest checks out and checks back in again. Specifically excluded from the definition of "Stay" are the following types of ineligible Stays: wholesale/tour operator packages; contracted crew rates; travel agency discount rates; packages exclusively for casino player card holders; unauthorized Members staying on Go Hilton Team Member or Family & Friends Travel Rates; stays secured utilizing Hilton Grand Vacations Club and Hilton Club timeshare programs,; Hilton Grand Vacations marketing packages with a sales presentation requirement; stays booked on HiltonGetaways.com; complimentary or barter rooms; NET Group Tour; Group Tour Series Rates; NET contracted Entertainment or Encore rates; third party websites bookings (irrespective of rate paid); and "opaque" channel bookings where the brand may or may not be known at the time of purchase. A "night" is a night that is part of a qualifying Stay, as that term is defined herein. Members who do not have eligible activity as defined in (a.) – (d.) below in any twenty-four (24) consecutive month period are subject to forfeiture of all accumulated Points and may be removed from the Program. To keep accumulated Hilton Honors Points and remain in the Program, Members must take one of the following actions within a twenty-four (24) consecutive month period: a. stay at a Participating Hotel pursuant to the terms herein; b. earn Hilton Honors Points through Hilton or any third party source of Hilton Honors Point accumulation, including a Hilton co-branded credit card, pursuant to its terms; c. purchase Hilton Honors Points; or, d. donate Hilton Honors Points through The Hilton Honors Giving Back Program , Opens new tab . Failure to take action in (a), ( Hilton Web and Digital Accessibility Skip to content Open Your Stays Join Sign In Close Menu Hotels & Resorts Hilton Honors Offers Meetings & Events Credit Cards Hilton Grand Vacations , Opens new tab Hilton for Business Your Stays Join Sign In Hotels & Resorts Locations Brands Travel Inspiration All-Inclusive Resorts Hilton Honors About Hilton Honors Join Now Member Benefits Hilton Honors Points Points Explorer Experiences , Opens new tab Offers All Offers Bundle & Save , Opens new tab Meetings & Events All Events Group Travel Meetings & Conferences Weddings Celebrations Credit Cards Hilton Grand Vacations , Opens new tab Hilton for Business Where to? ( Required ) Search for a destination Check-in Add dates Check-out Add dates 1 room, 1 guest Special rates Find a hotel Anywhere Any dates • 1 room, 1 adult edit search details , Any dates, 1 room, 1 adult Hilton’s commitment to digital accessibility We recognize the diversity of our guests. We are committed to providing an excellent online and in-person experience for all our guests including those with disabilities. With regard to this website, we have adopted the Website Content Accessibility Guidelines 2.1 Level AA (WCAG 2.1 AA) as our accessibility standard and have a dedicated team of accessibility experts who work to achieve compliance with this standard. We aspire to keep our online platforms simple and user-friendly to provide a great experience while maintaining Hilton standards and quality. We regularly test our websites to ensure that they are usable by guests who use assistive technology. To ensure a great stay for our guests, our website also contains important accessibility information about hotels to enable guests to locate and book rooms with accessibility features that meet their needs, such as: A dedicated view showing a hotel's accessible room options Detailed description of hotel accessibility features Room descriptions that include accessibility features for individuals with mobility and hearing disabilities such as accessible bathing fixtures and visual alarms/notification devices Search results have filtering options to narrow down accessible room choices We strive to provide a comfortable stay for every guest. Should you have additional questions about a hotel's accessibility features or a request related to a disability of any kind, please contact the hotel directly and select the option to reach the front desk. If you have questions or would like to report an issue relating to the accessibility of this website, please email [email protected] . If you have difficulty using our website because of a disability, support is available from our global phone numbers . Back to Top How can we help? Phone: +1-800-HILTONS Global phone numbers , Opens new tab facebook , Opens new tab x , Opens new tab instagram , Opens new tab Media Development Careers Credit Cards Site Map Global Privacy Statement Hilton Gift Cards Hilton Gift Cards (Europe) Travel Inspiration Our Brands Help Center Web Accessibility Corporate Responsibility , Opens new tab Hilton Honors Discount Terms & Conditions Slavery and Human Trafficking Statement , Opens new tab Site Usage Agreement Partner Accommodations Terms Hilton Getaways Digital Services Act Information © 2026 Hilton Hilton Global Privacy Statement Skip to content Open Your Stays Join Sign In Close Menu Hotels & Resorts Hilton Honors Offers Meetings & Events Credit Cards Hilton Grand Vacations , Opens new tab Hilton for Business Your Stays Join Sign In Hotels & Resorts Locations Brands Travel Inspiration All-Inclusive Resorts Hilton Honors About Hilton Honors Join Now Member Benefits Hilton Honors Points Points Explorer Experiences , Opens new tab Offers All Offers Bundle & Save , Opens new tab Meetings & Events All Events Group Travel Meetings & Conferences Weddings Celebrations Credit Cards Hilton Grand Vacations , Opens new tab Hilton for Business Where to? ( Required ) Search for a destination Check-in Add dates Check-out Add dates 1 room, 1 guest Special rates Find a hotel Anywhere Any dates • 1 room, 1 adult edit search details , Any dates, 1 room, 1 adult HILTON GLOBAL PRIVACY STATEMENT Last updated: May 4, 2026 1. Introduction 2. Personal Information We Collect 3. Online and Mobile Information We Collect 4. Your Rights and Choices 5. Marketing Communications Choices 6. How We Protect Personal Information 7. How We Disclose Personal Information 8. International Transfers 9. Data Retention Periods 10. Contact Information for Questions or Concerns 11. Changes to this Statement Appendix A: Additional Provisions Applicable to Residents of Certain Countries and U.S. States Appendix A-1: California Residents Appendix A-2: Nevada Residents Appendix A-3: French Residents Appendix A-4: Hong Kong Residents Appendix A-5: Türkiye Residents Appendix A-6: China Residents Appendix A-7: Brazil Residents Appendix A-8: Monaco Residents Appendix A-9: Nigeria Residents Appendix A-10: Korea Privacy Policy Appendix A-11: Mexico Residents Appendix A-12: Albania Residents Appendix B: Hilton Premium Club Japan Program 1. Introduction Hilton’s mission is to be the most hospitable company in the world. We’re passionate about delivering exceptional guest experiences, and we look forward to welcoming you to our hotels so we can share the light and warmth of hospitality with you. We pledge to deliver the highest level of customer service, which includes respecting your privacy and protecting your personal information. In this privacy statement (“Statement”), we provide you with details about how we collect, use, and disclose your personal information. This Statement applies to Hilton Worldwide Holdings Inc., its subsidiaries, and all of the hotels within the Hilton Portfolio of Brands (collectively, "Hilton," "we," or "us"). Our Portfolio of Brands includes Waldorf Astoria Hotels & Resorts, LXR Hotels & Resorts, Conrad Hotels & Resorts, Canopy by Hilton, Signia by Hilton, Hilton Hotels & Resorts, Curio Collection by Hilton, DoubleTree by Hilton, Tapestry Collection by Hilton, Embassy Suites by Hilton, Tempo by Hilton, Motto by Hilton, Hilton Garden Inn, Hampton by Hilton, Tru by Hilton, Spark by Hilton, Homewood Suites by Hilton, Home2 Suites by Hilton, LivSmart Studios by Hilton, Graduate by Hilton, NoMad, Outset Collection by Hilton, Apartment Collection by Hilton, and Select by Hilton. By using any of our products or services and/or by agreeing to this Statement, e.g., in the context of registering for any of our products or services, you understand and acknowledge that we will collect and use personal information as described in this Statement. Please note that this Statement does not apply to our processing of personal information on behalf of and subject to the instructions of third parties such as airlines, car rental companies and other service providers, companies that organize or offer packaged travel arrangements, marketing partners, or certain corporate customers. Hilton Domestic Operating Company Inc., a corporation in the United States duly organized and existing under the laws of the State of Delaware, is the Hilton entity that is the data controller for all guest data and operates, among other things, Hilton’s marketing activities. Hilton Domestic Operating Company Inc. is a subsidiary of Hilton Worldwide Holdings Inc. The Hilton Portfolio of Brands includes managed, franchised, and joint venture hotels. Franchised hotels are operated by entities that are separate from Hilton. Joint venture hotels are operated by entities that are partially owned and/or controlled by Hilton. In addition to Hilton Domestic Operating Company Inc., those entities may be independent data controllers for guest data. Back to Top 2. Personal Information We Collect Collection of Personal Information – Generally The following summarizes the categories of personal information we have collected in the past 12 months, the sources for those categories of personal information, the business or commercial purposes for which the information was collected, the categories of third parties with whom the information may have been shared, as permitted by law, and whether the information was sold to a third party for a business or commercial purpose within the past 12 months. Certain categories of personal information collected are required in order for us to provide you with the requested products or services, and if you choose not to provide us with such information, we may not be able to provide you with these products or services. If consent is required, we will obtain your explicit, informed consent before collecting, processing, selling, or sharing your personal information. For additional information on how we share personal information, please refer to the How We Disclose Personal Information section. Expand All Name Telephone and fax numbers Email address Home address Nationality Date of birth Gender Payment card information Hilton Honors number WeChat ID WeChat name and profile photo Passport or ID information Preferred language Room preference Room selection and assignment Arrival time Departure date Additional guest names Corporate travel planner information Media contact data Corporate number and name Travel agent number and name Airline partner number and name Vehicle information CCTV footage Promotional Images Customer interactions with Hilton IP addresses Session IDs Booking engine Streaming service usage Hilton and Amex credit card Hilton and Amazon accounts Hilton and Lyft accounts Geolocation information Device information Social media information Demographics data Your MyWay preferences Email and consent preferences Personal preferences On-site incidents Complaint descriptions Customer ratings and survey responses Free form textual feedback Spa and wellness service information Spending amount Stay Add-Ons (such as parking, pets, time, and extra add-ons) Back to Top Collection of Personal Information – Notice at Point of Collection Browsing Hilton Websites When you browse a Hilton website, we collect the following categories of personal information about you, which are used for the following purposes: Expand All Interaction information with Hilton websites, apps, emails or ads (such as open time, clicked links, and version) IP address Session ID Booking engine Hilton and Lyft accounts If you are a Hilton Honors member and you log into your account during your browsing session, then we collect the following information about you, which is used for the following purposes: Expand All Internet or network activity information IP address Session ID Customer ratings and survey responses Free form textual feedback Hilton Honors number Hilton Honors tier Making a Reservation When you make a reservation at a Hilton property, we collect the following categories of personal information about you, which are used for the following purposes: Expand All Name Additional names Hilton Honors number Phone number Address Address type (home/work) Email address Preferred language Payment card information Room preference Corporate name and number Travel agent name and number Airline partner name and number Enrolling in Hilton Honors When you e Site Map - Hilton Skip to content Open Your Stays Join Sign In Close Menu Hotels & Resorts Hilton Honors Offers Meetings & Events Credit Cards Hilton Grand Vacations , Opens new tab Hilton for Business Your Stays Join Sign In Hotels & Resorts Locations Brands Travel Inspiration All-Inclusive Resorts Hilton Honors About Hilton Honors Join Now Member Benefits Hilton Honors Points Points Explorer Experiences , Opens new tab Offers All Offers Bundle & Save , Opens new tab Meetings & Events All Events Group Travel Meetings & Conferences Weddings Celebrations Credit Cards Hilton Grand Vacations , Opens new tab Hilton for Business Where to? 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