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Redefine Your Experience with the Best IT Service Provider Company in LA
Strategy, security, and scalability - we manage every aspect of your IT like it was our own.
Learn More Book Free Consultation
5.0
123 reviews
Official Corporate and IT Sponsor of the Los Angeles County Bar Association
IT Support LA has been named the Official Corporate and IT Sponsor of the Los Angeles County Bar Association.
Why does that matter?
Because organizations like LACBA evaluate partners based on security standards, reliability, and industry expertise.
For professional service firms, this partnership signals something important: your IT partner should understand risk, compliance, and reputation, not just technology.
We build secure, stable, and forward-thinking IT environments that help firms operate confidently and grow without disruption.
Book a 15-Minute Strategy Call See Why LACBA Chose IT Support LA
What You Get with IT Support LA
From daily IT support, a 24/7 help desk, and cybersecurity protection to long-term strategy and full IT leadership, everything your business needs is managed by our Los Angeles-based team.
Managed IT Services
We’ll manage all of your IT services for a flat-rate fee.
Cybersecurity
Let us help you keep your company's data safe.
Vendor Management
Achieve maximum protection against data breaches.
Hardware as a Service
Complete IT hardware solution in one simple, monthly plan.
How We Refine YOUR IT Experience
Our clients say it best: “They go above and beyond.” At ITSupportLA, we have one goal - to ensure you’re 100% satisfied with how IT supports your business goals.
This includes minimizing disruptions, responding quickly, and delivering solutions with timeliness and quality you can count on.
1
All-inclusive support
When we onboard you as a customer, we take a snapshot of your entire technology environment and the environment is included in our support. No fine print, no exclusions, all-inclusive!
2
Free consultation
Whether it is project management or just general educational questions, our team of experts will consult, research and recommend at no additional cost. Did we mention all-inclusive?
3
No outsourcing
Whether you are worried about who is accessing your data, or have strict compliance requirements (CMMC, NIST , GDPR, etc.), you can be at ease knowing that IT Support LA's staff is all in house.
4
We are truly local
Just like our name suggests, we are serving only LA customers. If you have other locations, we will support them as well but we will never offer our services to areas outside of the greater Los Angeles area.
5
Free Specialty Assessments
Whether you have HIPPA, PCI or NIST/CMMC compliance needs, as part of our services, we will provide the proper assessments to ensure you are in compliance & we will do it at no additional cost.
6
No Capital Expense
We will never ask you to pay upfront for hardware or software relating to the services we offer. IT service providers will include all the hardware and any licenses required to provide the solution we promise. We are redefining your IT services Los Angeles experience in all aspects of the business.
7
No long—term contracts = No contract. Ever.
It is as easy to cancel our service as it is easy to retain it. Even with all that we provide, you still have the right to cancel anytime. No hostage taking.
8
No Setup fees, onboarding fees, or discovery fees
Many IT Service providers in Los Angeles use different terms to define those. We do not, because we do not charge it.
9
No overlapping fees
Ever worried about switching IT that you have to pay for 2 companies for a period of 30-60 days? not with us.IT support company in LA will NOT charge a single dollar until you are fully onboarded.
10
90 Day Money Back Guarantee
Still not convinced? Our promise is backed up by a 90 day money back guarantee. You are really risk free when choosing IT Support LA.
Learn if the $1 IT Services model is right for you.
Schedule Your Consultation
How It Works: A Simple 3-Step Setup
1
Book Your Free Consult
2
We Set Everything Up
3
You Get Full IT Support
If you are switching from another IT provider. No worries.
We fully manage the transition.
Contact Us
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With IT Support company in LA solving your IT issues, you can:
Start using your time wisely
With the basics of your company all under control by an expert IT company in LA, you can focus on more profitable ventures for your company.
Save capital for important projects
With our flat rate IT and managed services, you'll save cash every month that would have been otherwise used for your technology breakdowns.
Enjoy exemplary uptime
Don't worry about your network being down at awkward times anymore. With an IT service provider in Los Angeles 24/7 monitoring, you can trust your network will be running when you need it.
Our custom IT services Los Angeles packages deliver what you need and want without overstepping the boundaries of your budget. From cloud services to data backup, we're here to team up with you and your company for expert support.
So if your company is in Los Angeles, IT Support Company in LA can help you today.
Speak with one of our certified technology experts today! 818-337-0950
Frequently Asked Questions
How do Managed Services Work?
What are examples of IT services?
What is the Difference Between Managed Services and Professional Services?
The Hidden Benefits of Moving to the Cloud
What are the Benefits of Managed Services?
Why do we need an IT Support Company?
Who Are the Top Managed Service Providers? Which MSP is the Best for You?
See what other business owners are saying about us
"Wow IT Support LA, and Andrew!
That is above and beyond on your part. thank you so so much for all your genuine concern and all your time.
Wow! Wow! THANK YOU.
Jessica Jankoski
Master Clean US
"As a managed service company, we know that customer service is the only thing that can give us a competitive edge over other companies. That is what I use IT Support LA for all my IT requirements...
Billy Lucas
Level 4 Services
"Before hiring IT Support LA, our network would go down regularly, run slow, and even run into the occasional virus. Since signing up for their network maintenance plan, we haven’t had one single issue...
Ella Vanort
Ella Vanort Realtor
Read More Testimonials
5.0
123 reviews
Proudly Serving Greater Los Angeles and
Orange County Locations
From Burbank to Woodland Hills and over 30 nearby neighborhoods, we are your local IT Services partner.
Agoura Hills
Arleta
Burbank
Calabasas
Canoga Park
Chatsworth
Encino
Glendale
Granada Hills
La Tuna Canyon
Lake Balboa
Lake View Terrace
Mission Hills
Moorpark
NoHo Arts District
North Hills
North Hollywood
Northridge
Pacoima
Panorama City
Porter Ranch
Reseda
San Fernando
Shadow Hills
Sherman Oaks
Studio City
Sun Valley
Sunland-Tujunga
Sylmar
Tarzana
Universal City
Valley Glen
Valley Village
Van Nuys
Warner Center
West Hills
Winnetka
Woodland Hills
Ready to Stop Managing IT Yourself?
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Contact
IT Support LA
26635 Agoura Road, Suite 250
Calabasas, CA 91302
Phone: 818-337-0950
Email:
[email protected]
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◈ Interior Pages — 18 pages crawledManaged Services vs Professional Services | IT Support LA | IT Support LA MENU MENU Services IT Services Managed IT Services in LA IT Help Desk Support Service Microsoft 365 Microsoft 365 vs Google Workspace Microsoft Office 365 Microsoft Windows 365 Microsoft Modern Workplace Microsoft Azure Cybersecurity Strategy Security Awareness Training Dark Web Monitoring Backup and Disaster Recovery Services Local Backup Cloud Backup Services Cloud to Cloud Backup Email Migration Google G Suite Migration VoIP Services Providers in LA Cloud Migration IT Disposition & Recycling Website Design Web Design Services in LA Content Writing Graphic Design Marketing Support Increase Visibility with SEO Services in Los Angeles Social Media Marketing Services in LA Office Moves White Label Services Hardware as a Service Business Services IT Strategic Planning IT Processes & Policies Creation Business Continuity Cyber Security Insurance Company Vendor Management Assessments & Compliance HIPAA Assessment & Compliance PCI Assessment & Compliance CMMC Assessment & Compliance FINRA Assessment & Compliance Project Management Industries Legal Firms IT for Law Firms Cybersecurity for Law Firms Accounting and CPAs IT Support for Accounting & CPA Firms Small Businesses Business Technology Consulting Services Customer Stories Kantor & Kantor EGT & Associates LLP Susman Insurance Agency American Analytics Why Choose Us? Why IT Support LA? About Us Employment Opportunities Our Community Service Our Core Values Our Guarantees Our Philosophy Our Testimonials Awards & Recognition Press Releases Affiliations, Certificates and Partners Referral Program Resources Blog IT Resources How to choose an IT provider Free Network & Security Assessment Ransomware Simulator Tool Newsletter IT Tips & Tricks Weekly CyberSecurity Tips Security Breach Assistance TechTips Reports & Guides Office Move Checklist Cyber Security Dos and Don’ts Work From Home Checklist Creating Strong Passwords Best Practices for Secure Telecommuting Securing Settings for Zoom Contact Us Request Information 818-805-0909 [email protected] Support Center MENU MENU Services IT Services Managed IT Services in LA IT Help Desk Support Service Microsoft 365 Microsoft 365 vs Google Workspace Microsoft Office 365 Microsoft Windows 365 Microsoft Modern Workplace Microsoft Azure Cybersecurity Strategy Security Awareness Training Dark Web Monitoring Backup and Disaster Recovery Services Local Backup Cloud Backup Services Cloud to Cloud Backup Email Migration Google G Suite Migration VoIP Services Providers in LA Cloud Migration IT Disposition & Recycling Website Design Web Design Services in LA Content Writing Graphic Design Marketing Support Increase Visibility with SEO Services in Los Angeles Social Media Marketing Services in LA Office Moves White Label Services Hardware as a Service Business Services IT Strategic Planning IT Processes & Policies Creation Business Continuity Cyber Security Insurance Company Vendor Management Assessments & Compliance HIPAA Assessment & Compliance PCI Assessment & Compliance CMMC Assessment & Compliance FINRA Assessment & Compliance Project Management Industries Legal Firms IT for Law Firms Cybersecurity for Law Firms Accounting and CPAs IT Support for Accounting & CPA Firms Small Businesses Business Technology Consulting Services Customer Stories Kantor & Kantor EGT & Associates LLP Susman Insurance Agency American Analytics Why Choose Us? Why IT Support LA? About Us Employment Opportunities Our Community Service Our Core Values Our Guarantees Our Philosophy Our Testimonials Awards & Recognition Press Releases Affiliations, Certificates and Partners Referral Program Resources Blog IT Resources How to choose an IT provider Free Network & Security Assessment Ransomware Simulator Tool Newsletter IT Tips & Tricks Weekly CyberSecurity Tips Security Breach Assistance TechTips Reports & Guides Office Move Checklist Cyber Security Dos and Don’ts Work From Home Checklist Creating Strong Passwords Best Practices for Secure Telecommuting Securing Settings for Zoom Contact Us What is the Difference Between Managed Services and Professional Services? The vast majority of Small and Mid-size Businesses (SMBs) do not have the resources or the budget to set up a full-blown IT department, let alone a legitimate need to do so. They may have one or two employees who ‘know something’ about computers, but to keep the office infrastructure reliably up and running, they usually need to contract with an external IT Provider. This saves the company money and time. Expenses can add up quickly for a small business, especially one that might not even use technology all that much, so it doesn’t need to spend the money and resources on developing an in-house option: a dedicated Technician is paid, with benefits, much more than it would cost to hire a Managed Service Provider (MSP). Some companies don’t think they need IT help – it is literally the last thing on their mind – until computers crash or won’t turn on at all. Anyone who thinks that way is truly behind the curve: slow to market and uncompetitive behind companies who allow technology to be a boost to their operating speed, rather than those who allow their lack of concern with technology to bog them down. This increasingly a technology-dependent world. IT services are a fundamental necessity for any modern business — even ones that don’t feel they use technology much. You never realize how much you use something until you can’t use it. The back end of IT (security, backups, and servers, etc.) is more complicated than many administrators can imagine. Ignoring it means that you are just waiting for an incident to happen, even if you don’t know it. That is akin to driving a winding, mountain road at 80 miles per hour on bald tires, hoping you don’t get a blowout. By using a Top-Notch MSP, you stay ahead of these problems. Your business runs at top speed, productivity remains high, and your staff stays focused on activities that generate revenue and company growth. Who would trade that to save a few bucks (which ultimately, they won’t)? So, what to choose: Outside ‘Professional Services’ or Managed Services? What is the difference. Scope of Work ‘Professional Services’ is a pretty loose term, but no matter the specificities, it is project-based work. It could be cabling for a new office, an office move, or upgrading a range of hardware. It is a one-off proposition – a job that’s only done once. The model for Managed Services indicates an on-going, all-encompassing arrangement, not a ‘One & Done’. An MSP becomes your Technology Partner rather than an occasional ‘hired gun’. What Works Best for You? Professional Services may be a more cost-effective fit for a business with less than 5 computers, although it depends on the nature of the enterprise. After initial setup there may only be the occasional need for an ‘on-call’ IT person - for a quick-fix, tune-up, setting up additional employees or a special project. From 5 to 10 users, an MSP becomes a viable option financially, but once you have reached 10 or more users, the cost-effectiveness of using an MSP will become comfortably apparent. Larger companies, those with over 100 users, may have an In-House IT person or department, and they have been known to utilize IT Professional Services for projects the staff doesn’t have the time or specialized knowledge to handle internally. Upside Project based - ‘One and Done’ – no recurring charges. Specificity - Focus on one task. Versatility - May provide more than IT solutions Downside Lack of future maintenance planning – They come, they fix, they go. Period. No management. Slower Response Time. Your emergencies are unscheduled, so availability becomes a major factor. Work Flow-Through. If it’s a project that encounters issues, that’ IT Support Services in Los Angeles | IT Support LA MENU MENU Services IT Services Managed IT Services in LA IT Help Desk Support Service Microsoft 365 Microsoft 365 vs Google Workspace Microsoft Office 365 Microsoft Windows 365 Microsoft Modern Workplace Microsoft Azure Cybersecurity Strategy Security Awareness Training Dark Web Monitoring Backup and Disaster Recovery Services Local Backup Cloud Backup Services Cloud to Cloud Backup Email Migration Google G Suite Migration VoIP Services Providers in LA Cloud Migration IT Disposition & Recycling Website Design Web Design Services in LA Content Writing Graphic Design Marketing Support Increase Visibility with SEO Services in Los Angeles Social Media Marketing Services in LA Office Moves White Label Services Hardware as a Service Business Services IT Strategic Planning IT Processes & Policies Creation Business Continuity Cyber Security Insurance Company Vendor Management Assessments & Compliance HIPAA Assessment & Compliance PCI Assessment & Compliance CMMC Assessment & Compliance FINRA Assessment & Compliance Project Management Industries Legal Firms IT for Law Firms Cybersecurity for Law Firms Accounting and CPAs IT Support for Accounting & CPA Firms Small Businesses Business Technology Consulting Services Customer Stories Kantor & Kantor EGT & Associates LLP Susman Insurance Agency American Analytics Why Choose Us? Why IT Support LA? About Us Employment Opportunities Our Community Service Our Core Values Our Guarantees Our Philosophy Our Testimonials Awards & Recognition Press Releases Affiliations, Certificates and Partners Referral Program Resources Blog IT Resources How to choose an IT provider Free Network & Security Assessment Ransomware Simulator Tool Newsletter IT Tips & Tricks Weekly CyberSecurity Tips Security Breach Assistance TechTips Reports & Guides Office Move Checklist Cyber Security Dos and Don’ts Work From Home Checklist Creating Strong Passwords Best Practices for Secure Telecommuting Securing Settings for Zoom Contact Us Request Information 818-805-0909 [email protected] Support Center MENU MENU Services IT Services Managed IT Services in LA IT Help Desk Support Service Microsoft 365 Microsoft 365 vs Google Workspace Microsoft Office 365 Microsoft Windows 365 Microsoft Modern Workplace Microsoft Azure Cybersecurity Strategy Security Awareness Training Dark Web Monitoring Backup and Disaster Recovery Services Local Backup Cloud Backup Services Cloud to Cloud Backup Email Migration Google G Suite Migration VoIP Services Providers in LA Cloud Migration IT Disposition & Recycling Website Design Web Design Services in LA Content Writing Graphic Design Marketing Support Increase Visibility with SEO Services in Los Angeles Social Media Marketing Services in LA Office Moves White Label Services Hardware as a Service Business Services IT Strategic Planning IT Processes & Policies Creation Business Continuity Cyber Security Insurance Company Vendor Management Assessments & Compliance HIPAA Assessment & Compliance PCI Assessment & Compliance CMMC Assessment & Compliance FINRA Assessment & Compliance Project Management Industries Legal Firms IT for Law Firms Cybersecurity for Law Firms Accounting and CPAs IT Support for Accounting & CPA Firms Small Businesses Business Technology Consulting Services Customer Stories Kantor & Kantor EGT & Associates LLP Susman Insurance Agency American Analytics Why Choose Us? Why IT Support LA? About Us Employment Opportunities Our Community Service Our Core Values Our Guarantees Our Philosophy Our Testimonials Awards & Recognition Press Releases Affiliations, Certificates and Partners Referral Program Resources Blog IT Resources How to choose an IT provider Free Network & Security Assessment Ransomware Simulator Tool Newsletter IT Tips & Tricks Weekly CyberSecurity Tips Security Breach Assistance TechTips Reports & Guides Office Move Checklist Cyber Security Dos and Don’ts Work From Home Checklist Creating Strong Passwords Best Practices for Secure Telecommuting Securing Settings for Zoom Contact Us Redefine Your Experience with the Best IT Service Provider Company in LA Strategy, security, and scalability - we manage every aspect of your IT like it was our own. Learn More Book Free Consultation Official Corporate and IT Sponsor of the Los Angeles County Bar Association IT Support LA has been named the Official Corporate and IT Sponsor of the Los Angeles County Bar Association. Why does that matter? Because organizations like LACBA evaluate partners based on security standards, reliability, and industry expertise. For professional service firms, this partnership signals something important: your IT partner should understand risk, compliance, and reputation, not just technology. We build secure, stable, and forward-thinking IT environments that help firms operate confidently and grow without disruption. Book a 15-Minute Strategy Call See Why LACBA Chose IT Support LA What You Get with IT Support LA From daily IT support, a 24/7 help desk, and cybersecurity protection to long-term strategy and full IT leadership, everything your business needs is managed by our Los Angeles-based team. Managed IT Services We’ll manage all of your IT services for a flat-rate fee. Cybersecurity Let us help you keep your company's data safe. Vendor Management Achieve maximum protection against data breaches. Hardware as a Service Complete IT hardware solution in one simple, monthly plan. How We Refine YOUR IT Experience Our clients say it best: “They go above and beyond.” At ITSupportLA, we have one goal - to ensure you’re 100% satisfied with how IT supports your business goals. This includes minimizing disruptions, responding quickly, and delivering solutions with timeliness and quality you can count on. 1 All-inclusive support When we onboard you as a customer, we take a snapshot of your entire technology environment and the environment is included in our support. No fine print, no exclusions, all-inclusive! 2 Free consultation Whether it is project management or just general educational questions, our team of experts will consult, research and recommend at no additional cost. Did we mention all-inclusive? 3 No outsourcing Whether you are worried about who is accessing your data, or have strict compliance requirements (CMMC, NIST , GDPR, etc.), you can be at ease knowing that IT Support LA's staff is all in house. 4 We are truly local Just like our name suggests, we are serving only LA customers. If you have other locations, we will support them as well but we will never offer our services to areas outside of the greater Los Angeles area. 5 Free Specialty Assessments Whether you have HIPPA, PCI or NIST/CMMC compliance needs, as part of our services, we will provide the proper assessments to ensure you are in compliance & we will do it at no additional cost. 6 No Capital Expense We will never ask you to pay upfront for hardware or software relating to the services we offer. IT service providers will include all the hardware and any licenses required to provide the solution we promise. We are redefining your IT services Los Angeles experience in all aspects of the business. 7 No long—term contracts = No contract. Ever. It is as easy to cancel our service as it is easy to retain it. Even with all that we provide, you still have the right to cancel anytime. No hostage taking. 8 No Setup fees, onboarding fees, or discovery fees Many IT Service providers in Los Angeles use different terms to define those. We do not, because we do not charge it. 9 No overlapping fees Ever worried about switching IT that you have to pay for 2 companies for a period of 30-60 days? not with us.IT support company in LA will NOT charge a single dollar until you are fully onboarded. 10 90 Day Money Back Guarantee Still not convinced? Our promise is backed up by The Best Managed Service Providers - MSP | IT Support LA | IT Support LA MENU MENU Services IT Services Managed IT Services in LA IT Help Desk Support Service Microsoft 365 Microsoft 365 vs Google Workspace Microsoft Office 365 Microsoft Windows 365 Microsoft Modern Workplace Microsoft Azure Cybersecurity Strategy Security Awareness Training Dark Web Monitoring Backup and Disaster Recovery Services Local Backup Cloud Backup Services Cloud to Cloud Backup Email Migration Google G Suite Migration VoIP Services Providers in LA Cloud Migration IT Disposition & Recycling Website Design Web Design Services in LA Content Writing Graphic Design Marketing Support Increase Visibility with SEO Services in Los Angeles Social Media Marketing Services in LA Office Moves White Label Services Hardware as a Service Business Services IT Strategic Planning IT Processes & Policies Creation Business Continuity Cyber Security Insurance Company Vendor Management Assessments & Compliance HIPAA Assessment & Compliance PCI Assessment & Compliance CMMC Assessment & Compliance FINRA Assessment & Compliance Project Management Industries Legal Firms IT for Law Firms Cybersecurity for Law Firms Accounting and CPAs IT Support for Accounting & CPA Firms Small Businesses Business Technology Consulting Services Customer Stories Kantor & Kantor EGT & Associates LLP Susman Insurance Agency American Analytics Why Choose Us? Why IT Support LA? About Us Employment Opportunities Our Community Service Our Core Values Our Guarantees Our Philosophy Our Testimonials Awards & Recognition Press Releases Affiliations, Certificates and Partners Referral Program Resources Blog IT Resources How to choose an IT provider Free Network & Security Assessment Ransomware Simulator Tool Newsletter IT Tips & Tricks Weekly CyberSecurity Tips Security Breach Assistance TechTips Reports & Guides Office Move Checklist Cyber Security Dos and Don’ts Work From Home Checklist Creating Strong Passwords Best Practices for Secure Telecommuting Securing Settings for Zoom Contact Us Request Information 818-805-0909 [email protected] Support Center MENU MENU Services IT Services Managed IT Services in LA IT Help Desk Support Service Microsoft 365 Microsoft 365 vs Google Workspace Microsoft Office 365 Microsoft Windows 365 Microsoft Modern Workplace Microsoft Azure Cybersecurity Strategy Security Awareness Training Dark Web Monitoring Backup and Disaster Recovery Services Local Backup Cloud Backup Services Cloud to Cloud Backup Email Migration Google G Suite Migration VoIP Services Providers in LA Cloud Migration IT Disposition & Recycling Website Design Web Design Services in LA Content Writing Graphic Design Marketing Support Increase Visibility with SEO Services in Los Angeles Social Media Marketing Services in LA Office Moves White Label Services Hardware as a Service Business Services IT Strategic Planning IT Processes & Policies Creation Business Continuity Cyber Security Insurance Company Vendor Management Assessments & Compliance HIPAA Assessment & Compliance PCI Assessment & Compliance CMMC Assessment & Compliance FINRA Assessment & Compliance Project Management Industries Legal Firms IT for Law Firms Cybersecurity for Law Firms Accounting and CPAs IT Support for Accounting & CPA Firms Small Businesses Business Technology Consulting Services Customer Stories Kantor & Kantor EGT & Associates LLP Susman Insurance Agency American Analytics Why Choose Us? Why IT Support LA? About Us Employment Opportunities Our Community Service Our Core Values Our Guarantees Our Philosophy Our Testimonials Awards & Recognition Press Releases Affiliations, Certificates and Partners Referral Program Resources Blog IT Resources How to choose an IT provider Free Network & Security Assessment Ransomware Simulator Tool Newsletter IT Tips & Tricks Weekly CyberSecurity Tips Security Breach Assistance TechTips Reports & Guides Office Move Checklist Cyber Security Dos and Don’ts Work From Home Checklist Creating Strong Passwords Best Practices for Secure Telecommuting Securing Settings for Zoom Contact Us Who Are the Top Managed Service Providers? Which MSP is the Best for You? This is more important than many vendors your company uses. IT keeps your office and business moving forward. A failure on the part of your MSP can result in work stoppage, missed deadlines and potentially lost clientele. So how do you choose? In IT there are certifications of expertise that can be shown, but Information Technology is an unregulated industry. Virtually anyone can ‘hang out a shingle’ claiming mastery of the IT universe, but we at IT Support LA come to the rescue of far too many of these slapdash ‘IT guys’ to take that seriously. The number of ‘technicians’ who apply for employment with us, yet know next to nothing, is staggering. How do you sort through the chaff to get to the wheat? You have to dig through a lot of dirt to get to the diamonds. How Can You Identify a Top-Notch MSP? Watch them and listen. The Best MSPs will concentrate on you. If the IT candidate is pushing Plan A, B or C on you, based only on the number of users, they are more than likely hacks. Any MSP that treats your needs as fitting into one of their programs does not have your best interests in mind. What the TOP MSPs do: They Ask Smart Questions and Listen to You They ask about your business, your goals and how business flows through your workplace. A litigation attorney is geared toward the steps between the initial client consultation and the entering the courtroom with a winning case. A manufacturer is geared toward the steps between an initial order and transporting the final product. Same needs? On a fundamental basis, certainly: computers need to work. The Best MSPs want to understand your workflow, any frustrations you have, and how that current model will support the company processes as the business grows. How do you go about creating and handling increased production? What ‘new ground’ are you planning to break in terms of their products or services? How would you like to improve customer service? Where are your workflow ‘logjams’? What currently happens when your staff experiences network downtime? Depending on your response, different questions will ensue, and they are listening. The Best MSPs create a custom plan just for you based on what they’ve learned about you. They Perform Truly Proactively This goes well beyond exhibiting the proper experience, skills and certifications necessary. THOSE attributes should be a given, but they must be a mere starting point. Dig a little deeper. Do not just listen to a canned and rehearsed presentation. Ask about the availability of both onsite and Help Desk remote staff with specific skill sets that are pertinent to your business. Have them explain their Proactive versus Reactive methods of support. Ask them about their internal policies and procedures and their mandate as to ‘Best Practices’. A Top-Notch MSP will have these in writing and will not be shy or hesitant about sharing them with you. If the ‘IT Guy’ sitting across from you looks bewildered and falls into basic selling ‘talking points’, like “We promise a one hour turnaround time”, then you are talking to the wrong guy. Get a Pro in there. The Best MSPs do not have the same mentality as the ‘Break & Fix’ (B&F) IT guys who overpopulate the industry. B&F doesn’t work for you, and if they were truly proactive, these IT guys would know it doesn’t work for them, either. The MSP you want will share the Vision they implement every day: The same forward-looking practices that keep you up and running, that solves an issue the first time, that prevents foreseeable issues within your network, and thus keeps their hours on your network to a minimum. The MSP saves money, and you save money. Consistency! How can any IT Pro Best Cybersecurity Strategies In 2021 | IT Support LA | IT Support LA MENU MENU Services IT Services Managed IT Services in LA IT Help Desk Support Service Microsoft 365 Microsoft 365 vs Google Workspace Microsoft Office 365 Microsoft Windows 365 Microsoft Modern Workplace Microsoft Azure Cybersecurity Strategy Security Awareness Training Dark Web Monitoring Backup and Disaster Recovery Services Local Backup Cloud Backup Services Cloud to Cloud Backup Email Migration Google G Suite Migration VoIP Services Providers in LA Cloud Migration IT Disposition & Recycling Website Design Web Design Services in LA Content Writing Graphic Design Marketing Support Increase Visibility with SEO Services in Los Angeles Social Media Marketing Services in LA Office Moves White Label Services Hardware as a Service Business Services IT Strategic Planning IT Processes & Policies Creation Business Continuity Cyber Security Insurance Company Vendor Management Assessments & Compliance HIPAA Assessment & Compliance PCI Assessment & Compliance CMMC Assessment & Compliance FINRA Assessment & Compliance Project Management Industries Legal Firms IT for Law Firms Cybersecurity for Law Firms Accounting and CPAs IT Support for Accounting & CPA Firms Small Businesses Business Technology Consulting Services Customer Stories Kantor & Kantor EGT & Associates LLP Susman Insurance Agency American Analytics Why Choose Us? Why IT Support LA? About Us Employment Opportunities Our Community Service Our Core Values Our Guarantees Our Philosophy Our Testimonials Awards & Recognition Press Releases Affiliations, Certificates and Partners Referral Program Resources Blog IT Resources How to choose an IT provider Free Network & Security Assessment Ransomware Simulator Tool Newsletter IT Tips & Tricks Weekly CyberSecurity Tips Security Breach Assistance TechTips Reports & Guides Office Move Checklist Cyber Security Dos and Don’ts Work From Home Checklist Creating Strong Passwords Best Practices for Secure Telecommuting Securing Settings for Zoom Contact Us Request Information 818-805-0909 [email protected] Support Center MENU MENU Services IT Services Managed IT Services in LA IT Help Desk Support Service Microsoft 365 Microsoft 365 vs Google Workspace Microsoft Office 365 Microsoft Windows 365 Microsoft Modern Workplace Microsoft Azure Cybersecurity Strategy Security Awareness Training Dark Web Monitoring Backup and Disaster Recovery Services Local Backup Cloud Backup Services Cloud to Cloud Backup Email Migration Google G Suite Migration VoIP Services Providers in LA Cloud Migration IT Disposition & Recycling Website Design Web Design Services in LA Content Writing Graphic Design Marketing Support Increase Visibility with SEO Services in Los Angeles Social Media Marketing Services in LA Office Moves White Label Services Hardware as a Service Business Services IT Strategic Planning IT Processes & Policies Creation Business Continuity Cyber Security Insurance Company Vendor Management Assessments & Compliance HIPAA Assessment & Compliance PCI Assessment & Compliance CMMC Assessment & Compliance FINRA Assessment & Compliance Project Management Industries Legal Firms IT for Law Firms Cybersecurity for Law Firms Accounting and CPAs IT Support for Accounting & CPA Firms Small Businesses Business Technology Consulting Services Customer Stories Kantor & Kantor EGT & Associates LLP Susman Insurance Agency American Analytics Why Choose Us? Why IT Support LA? About Us Employment Opportunities Our Community Service Our Core Values Our Guarantees Our Philosophy Our Testimonials Awards & Recognition Press Releases Affiliations, Certificates and Partners Referral Program Resources Blog IT Resources How to choose an IT provider Free Network & Security Assessment Ransomware Simulator Tool Newsletter IT Tips & Tricks Weekly CyberSecurity Tips Security Breach Assistance TechTips Reports & Guides Office Move Checklist Cyber Security Dos and Don’ts Work From Home Checklist Creating Strong Passwords Best Practices for Secure Telecommuting Securing Settings for Zoom Contact Us Cybersecurity Strategy So you think your passwords are safe? When it comes to network security, it is easy for small to medium sized businesses to say “not me”, “they are only after the big guys.” The reality is that attacks on all networks have been increasing year after year as hackers have become more sophisticated, and small businesses are being affected every day by relaxed or non-existent security policies. A 2013 study showed that 1 in every 5 small businesses networks would be compromised. With the ever-increasing technological advances, it is likely that since then, these numbers have climbed, posing a significant risk for a potential breach, lost or stolen data, or some type of malicious threat. There are a number of ways IT Support LA in Los Angeles helps to ensure that you are at minimum risk: Updates - Keeping computers and network equipment updated is one of the most effective steps to preventing a possible network security issue. Firewall - A common mistake in small to medium business networks is the lack of a business grade firewall solution. Often business owners are unaware of the difference between having a network router and having a network firewall in place. Passwords - Password and password protection are proving to be an area that needs attention when discussing network security. Using sophisticated software and tools, hackers are easily gaining access to small business networks through simple or default passwords Antivirus/Antispam - Most people know that antivirus and antispam software are necessary components of network security, but many people don’t realize why its so important until their computer or network is infected with a virus, malware, spyware, or a host of other potentially dangerous issues. No matter the size of your business, network security is a definite requirement for every business in the digital age. If you are worried or unsure of where to start with an internal security audit, our team can help get you on track. Cybersecurity Q & A Q: What do Cyber Security Services do? A: In the most basic of terms, simple Cyber Security guards against attacks in Cyberspace. Cyber Security services are one part of standard IT support and services – generally not split into a separate category with a different vendor than an IT support company or Managed IT Services provider. Simply put, it consists of planning and implementation of security measures designed to give a network infrastructure the greatest degree of security against threats both external and internal, through the application of firewalls, anti-virus (AV), and encryption tools, among others. The security analyst is the member of an IT services team who will monitor the network for weakness, keep abreast of current trends and methodologies used by cyber criminals, educate both the rest of the IT support team and the clients on ‘Cyber Security Dos & Don’ts’ , and carry out simulated attacks to test the defenses. If you currently without reliable and proficient IT Support, and concerned with how secure your network is, it is better to Google ‘IT Support Los Angeles’ rather than ‘Cyber Security Los Angeles’. The former will provide a much wider range of services than the latter. Q: Is Cyber Security one word? A: Six of one, a half dozen of the other. Both are correct. In the Managed IT Services world, it doesn’t matter what you call it as long as it gets done correctly. American IT support tends to use it as one word, whereas British IT service providers generally use it as two. Some separate the two words with a hyphen. Q: What are Cyber Security threats? A: A threat is any attempt by a cyber crook to breach a network. What the criminals seek is either money or data. Malware is the component of man The Hidden Benefits of Moving to the Cloud | IT Support LA MENU MENU Services IT Services Managed IT Services in LA IT Help Desk Support Service Microsoft 365 Microsoft 365 vs Google Workspace Microsoft Office 365 Microsoft Windows 365 Microsoft Modern Workplace Microsoft Azure Cybersecurity Strategy Security Awareness Training Dark Web Monitoring Backup and Disaster Recovery Services Local Backup Cloud Backup Services Cloud to Cloud Backup Email Migration Google G Suite Migration VoIP Services Providers in LA Cloud Migration IT Disposition & Recycling Website Design Web Design Services in LA Content Writing Graphic Design Marketing Support Increase Visibility with SEO Services in Los Angeles Social Media Marketing Services in LA Office Moves White Label Services Hardware as a Service Business Services IT Strategic Planning IT Processes & Policies Creation Business Continuity Cyber Security Insurance Company Vendor Management Assessments & Compliance HIPAA Assessment & Compliance PCI Assessment & Compliance CMMC Assessment & Compliance FINRA Assessment & Compliance Project Management Industries Legal Firms IT for Law Firms Cybersecurity for Law Firms Accounting and CPAs IT Support for Accounting & CPA Firms Small Businesses Business Technology Consulting Services Customer Stories Kantor & Kantor EGT & Associates LLP Susman Insurance Agency American Analytics Why Choose Us? Why IT Support LA? About Us Employment Opportunities Our Community Service Our Core Values Our Guarantees Our Philosophy Our Testimonials Awards & Recognition Press Releases Affiliations, Certificates and Partners Referral Program Resources Blog IT Resources How to choose an IT provider Free Network & Security Assessment Ransomware Simulator Tool Newsletter IT Tips & Tricks Weekly CyberSecurity Tips Security Breach Assistance TechTips Reports & Guides Office Move Checklist Cyber Security Dos and Don’ts Work From Home Checklist Creating Strong Passwords Best Practices for Secure Telecommuting Securing Settings for Zoom Contact Us Request Information 818-805-0909 [email protected] Support Center MENU MENU Services IT Services Managed IT Services in LA IT Help Desk Support Service Microsoft 365 Microsoft 365 vs Google Workspace Microsoft Office 365 Microsoft Windows 365 Microsoft Modern Workplace Microsoft Azure Cybersecurity Strategy Security Awareness Training Dark Web Monitoring Backup and Disaster Recovery Services Local Backup Cloud Backup Services Cloud to Cloud Backup Email Migration Google G Suite Migration VoIP Services Providers in LA Cloud Migration IT Disposition & Recycling Website Design Web Design Services in LA Content Writing Graphic Design Marketing Support Increase Visibility with SEO Services in Los Angeles Social Media Marketing Services in LA Office Moves White Label Services Hardware as a Service Business Services IT Strategic Planning IT Processes & Policies Creation Business Continuity Cyber Security Insurance Company Vendor Management Assessments & Compliance HIPAA Assessment & Compliance PCI Assessment & Compliance CMMC Assessment & Compliance FINRA Assessment & Compliance Project Management Industries Legal Firms IT for Law Firms Cybersecurity for Law Firms Accounting and CPAs IT Support for Accounting & CPA Firms Small Businesses Business Technology Consulting Services Customer Stories Kantor & Kantor EGT & Associates LLP Susman Insurance Agency American Analytics Why Choose Us? Why IT Support LA? About Us Employment Opportunities Our Community Service Our Core Values Our Guarantees Our Philosophy Our Testimonials Awards & Recognition Press Releases Affiliations, Certificates and Partners Referral Program Resources Blog IT Resources How to choose an IT provider Free Network & Security Assessment Ransomware Simulator Tool Newsletter IT Tips & Tricks Weekly CyberSecurity Tips Security Breach Assistance TechTips Reports & Guides Office Move Checklist Cyber Security Dos and Don’ts Work From Home Checklist Creating Strong Passwords Best Practices for Secure Telecommuting Securing Settings for Zoom Contact Us The Hidden Benefits of Moving to the Cloud You have heard many things about the cloud, but by digging a little deep, it’s hard to deny how beneficial Cloud Service can be for your business. Cloud-Based Managed Services providers are expected to triple by the end of 2021. Here’s why more companies than ever are utilizing this iconic digital business support platform: Virtually Powerful For Your Business We live in a vastly more ‘Remote User’ world these days, and the cloud offers universal accessibility. Using the cloud to support your remote workforce gives them higher overall job satisfaction. COVID will not be the end of all disasters, but using the cloud lends extra layers of invulnerability to your continuity of operations no matter what happens. Aside from the current situation, 87% of companies rely on workers using their smartphones to access cloud-based apps for business. As of this point, 66% of workers believe that the physical office environment will vanish in 10 years. Cost Cutting and Containment Now, more than ever, Businesses need to rein in costs. We at IT Support LA have long touted the cost savings of moving to the cloud – not just in terms of productivity, but in every aspect of your operation. No more computer and server upgrades with the much smaller hardware footprint in the office that the cloud provides. In fact, 94% of IT CEOs said the cloud reduces setup and maintenance costs, giving the client an average 20% savings across the board. Happier Customers Keeping the customer satisfied is of paramount importance. The enhancements to customer service that using the cloud bring to your clients are measurable: Organizations with Cloud Contact Center technology report 18% higher customer satisfaction, according Gartner , in fact, they report that 57% of companies that responded to their survey had invested in cloud solutions to improve customer serve and relations. Happier Employees According to the 2019 Technology in Preconstruction Report , employees who use the cloud are 13% more productive than those who do not. 85% of workers who use the cloud have stated that their own balance of work and life are at their most rewarding level. The report concludes that “No employee will remain untouched by cloud software.” Whether remote or in the office, workers stay easily connected to one another, vastly decreasing the time spent on any individual project. Less stress = happier employees. Increased Competitiveness No matter the size of your business, the increase in productivity the cloud gives you enables your workforce a cleaner, faster work-flow: 74% of companies surveyed said the cloud gives their business a clear competitive advantage. Statistics show that companies who utilize cloud-based computing grow 19.6% faster than those stuck in the past, using the ‘old school’ technology. Everybody Wants to be ‘Greener’ – and Now it Pays! Given all of the toxic elements to localized network hardware, the cloud is up to 98% more environmentally friendly and responsible. It not only helps your business work faster and grow faster, but it helps the planet. Companies who move to the cloud can reduce their energy consumption by up to 95%, which reduces their utility costs by up to 90%. Future-Readiness Technology continues to advance by leaps and bounds. The old hardware-based systems will not keep up with the demands of the future any more than an old, picture-tube TV can show streaming entertainment. AI (Artificial Intelligence) is here, and every month it becomes more pervasive. An old network infrastructure will absolutely fall behind (they already have). Gartner reports that by the end of 2020, the average person will communicate more with chatbots than they do with their spouses. The cloud puts you Affordable Hardware as a Service Solutions | IT Support LA MENU MENU Services IT Services Managed IT Services in LA IT Help Desk Support Service Microsoft 365 Microsoft 365 vs Google Workspace Microsoft Office 365 Microsoft Windows 365 Microsoft Modern Workplace Microsoft Azure Cybersecurity Strategy Security Awareness Training Dark Web Monitoring Backup and Disaster Recovery Services Local Backup Cloud Backup Services Cloud to Cloud Backup Email Migration Google G Suite Migration VoIP Services Providers in LA Cloud Migration IT Disposition & Recycling Website Design Web Design Services in LA Content Writing Graphic Design Marketing Support Increase Visibility with SEO Services in Los Angeles Social Media Marketing Services in LA Office Moves White Label Services Hardware as a Service Business Services IT Strategic Planning IT Processes & Policies Creation Business Continuity Cyber Security Insurance Company Vendor Management Assessments & Compliance HIPAA Assessment & Compliance PCI Assessment & Compliance CMMC Assessment & Compliance FINRA Assessment & Compliance Project Management Industries Legal Firms IT for Law Firms Cybersecurity for Law Firms Accounting and CPAs IT Support for Accounting & CPA Firms Small Businesses Business Technology Consulting Services Customer Stories Kantor & Kantor EGT & Associates LLP Susman Insurance Agency American Analytics Why Choose Us? Why IT Support LA? About Us Employment Opportunities Our Community Service Our Core Values Our Guarantees Our Philosophy Our Testimonials Awards & Recognition Press Releases Affiliations, Certificates and Partners Referral Program Resources Blog IT Resources How to choose an IT provider Free Network & Security Assessment Ransomware Simulator Tool Newsletter IT Tips & Tricks Weekly CyberSecurity Tips Security Breach Assistance TechTips Reports & Guides Office Move Checklist Cyber Security Dos and Don’ts Work From Home Checklist Creating Strong Passwords Best Practices for Secure Telecommuting Securing Settings for Zoom Contact Us Request Information 818-805-0909 [email protected] Support Center MENU MENU Services IT Services Managed IT Services in LA IT Help Desk Support Service Microsoft 365 Microsoft 365 vs Google Workspace Microsoft Office 365 Microsoft Windows 365 Microsoft Modern Workplace Microsoft Azure Cybersecurity Strategy Security Awareness Training Dark Web Monitoring Backup and Disaster Recovery Services Local Backup Cloud Backup Services Cloud to Cloud Backup Email Migration Google G Suite Migration VoIP Services Providers in LA Cloud Migration IT Disposition & Recycling Website Design Web Design Services in LA Content Writing Graphic Design Marketing Support Increase Visibility with SEO Services in Los Angeles Social Media Marketing Services in LA Office Moves White Label Services Hardware as a Service Business Services IT Strategic Planning IT Processes & Policies Creation Business Continuity Cyber Security Insurance Company Vendor Management Assessments & Compliance HIPAA Assessment & Compliance PCI Assessment & Compliance CMMC Assessment & Compliance FINRA Assessment & Compliance Project Management Industries Legal Firms IT for Law Firms Cybersecurity for Law Firms Accounting and CPAs IT Support for Accounting & CPA Firms Small Businesses Business Technology Consulting Services Customer Stories Kantor & Kantor EGT & Associates LLP Susman Insurance Agency American Analytics Why Choose Us? Why IT Support LA? About Us Employment Opportunities Our Community Service Our Core Values Our Guarantees Our Philosophy Our Testimonials Awards & Recognition Press Releases Affiliations, Certificates and Partners Referral Program Resources Blog IT Resources How to choose an IT provider Free Network & Security Assessment Ransomware Simulator Tool Newsletter IT Tips & Tricks Weekly CyberSecurity Tips Security Breach Assistance TechTips Reports & Guides Office Move Checklist Cyber Security Dos and Don’ts Work From Home Checklist Creating Strong Passwords Best Practices for Secure Telecommuting Securing Settings for Zoom Contact Us Hardware as a Service Hardware as a Service (HaaS) Q & A Q: What is hardware as a service? A: Hardware as a Service (HaaS) is a method of procurement used by many industries, but in the world Managed IT Services , as well as the entire IT Support Los Angeles Community, it specifically concerns network hardware, such as workstations, laptops, servers, data storage units and peripheral networking gear. Q: How does hardware as a service work? A: There are two different models - based on hardware ownership: 1) The most common is that the IT Services firm, typically a Managed Services Provider, places needed network hardware in the clients’ offices, but very importantly, it is on a licensing or leasing basis, wherein the IT Support company retains ownership of the hardware, and the leasing/licensing cost is reflected in the clients’ monthly retainer. 2) This model, which IT Support LA practices, is exactly the same in every respect except one: Once the hardware is installed in the clients’ offices, the clients take ownership . They still pay the licensing leasing fee as part of their monthly payment, but we do not hold hardware hostage – if a client chooses to cancel our agreement (which they are free to day at any time with 30 days’ notice) they retain ownership of their office hardware. The reason not many IT Support and Services providers offer this model is that if their service is poor, they stand to lose a considerable amount of money. This is also the reason most IT Support companies require a hard contract, lasting from 1 to 5 years. IT Support LA goes out on a limb: No contracts - just a cancellable Service Level Agreement (SLA) , and we do not retain ownership of any installed hardware. We have to earn our clients’ business every single day by giving excellent and prompt service, or we stand to lose tens of thousands of dollars – that’s the kind of faith we have in our abilities. Q: How does hardware as a service model work? A: The underlying concept is that customers are paying for the service rather than the hardware itself. This helps both the client and the Managed IT Services provider: The client is saved from the capital expense, which generally involves huge periodic cash outlays to keep the network hardware up to date. The Managed IT Services Provider is assured of an up to date and easily managed network, and spared having to ‘nag’ the client to spend money as aging, obsolete hardware presents both maintenance and security challenges. Q: How to offer hardware as a service? A: Offer it as a choice – the old sales trick of only giving two options (where more exist). Then ask “So, which do you like better?” One does not offer what one does not want to sell – the offer is simply the first selling point. Advertise it in simple terms, as a bullet item in a list of offered services: “Hardware included” - nothing more than that. If your advertising material spells out every detail, you leave the ‘sales’ job in the hands of the prospect – NOT in the hands of your experienced and persuasive salesperson. Q: How to sell hardware as a service? A: The old saying in sales is, “Sell the sizzle, not the steak.” Don’t roll in a shiny new HP Workstation and say, “Look! This is what you get with our HaaS deal!” Seriously, your prospective client doesn’t care what’s under their workers’ desks – they just want everything to work – at a quick pace with no disruptions. Offer them two options in your proposal: One with HaaS, one without. However, the ‘without’ option will necessarily have a sub-section showing the initial cash outlay for upgrading the system, and it is rare that this amount is less than five figures. You give the client the option of forking over ten to twenty thousand dollars or more up front, or IT Support LA Named Official Corporate Sponsor & IT Provider for LACBA | IT Support LA MENU MENU Services IT Services Managed IT Services in LA IT Help Desk Support Service Microsoft 365 Microsoft 365 vs Google Workspace Microsoft Office 365 Microsoft Windows 365 Microsoft Modern Workplace Microsoft Azure Cybersecurity Strategy Security Awareness Training Dark Web Monitoring Backup and Disaster Recovery Services Local Backup Cloud Backup Services Cloud to Cloud Backup Email Migration Google G Suite Migration VoIP Services Providers in LA Cloud Migration IT Disposition & Recycling Website Design Web Design Services in LA Content Writing Graphic Design Marketing Support Increase Visibility with SEO Services in Los Angeles Social Media Marketing Services in LA Office Moves White Label Services Hardware as a Service Business Services IT Strategic Planning IT Processes & Policies Creation Business Continuity Cyber Security Insurance Company Vendor Management Assessments & Compliance HIPAA Assessment & Compliance PCI Assessment & Compliance CMMC Assessment & Compliance FINRA Assessment & Compliance Project Management Industries Legal Firms IT for Law Firms Cybersecurity for Law Firms Accounting and CPAs IT Support for Accounting & CPA Firms Small Businesses Business Technology Consulting Services Customer Stories Kantor & Kantor EGT & Associates LLP Susman Insurance Agency American Analytics Why Choose Us? Why IT Support LA? About Us Employment Opportunities Our Community Service Our Core Values Our Guarantees Our Philosophy Our Testimonials Awards & Recognition Press Releases Affiliations, Certificates and Partners Referral Program Resources Blog IT Resources How to choose an IT provider Free Network & Security Assessment Ransomware Simulator Tool Newsletter IT Tips & Tricks Weekly CyberSecurity Tips Security Breach Assistance TechTips Reports & Guides Office Move Checklist Cyber Security Dos and Don’ts Work From Home Checklist Creating Strong Passwords Best Practices for Secure Telecommuting Securing Settings for Zoom Contact Us Request Information 818-805-0909 [email protected] Support Center MENU MENU Services IT Services Managed IT Services in LA IT Help Desk Support Service Microsoft 365 Microsoft 365 vs Google Workspace Microsoft Office 365 Microsoft Windows 365 Microsoft Modern Workplace Microsoft Azure Cybersecurity Strategy Security Awareness Training Dark Web Monitoring Backup and Disaster Recovery Services Local Backup Cloud Backup Services Cloud to Cloud Backup Email Migration Google G Suite Migration VoIP Services Providers in LA Cloud Migration IT Disposition & Recycling Website Design Web Design Services in LA Content Writing Graphic Design Marketing Support Increase Visibility with SEO Services in Los Angeles Social Media Marketing Services in LA Office Moves White Label Services Hardware as a Service Business Services IT Strategic Planning IT Processes & Policies Creation Business Continuity Cyber Security Insurance Company Vendor Management Assessments & Compliance HIPAA Assessment & Compliance PCI Assessment & Compliance CMMC Assessment & Compliance FINRA Assessment & Compliance Project Management Industries Legal Firms IT for Law Firms Cybersecurity for Law Firms Accounting and CPAs IT Support for Accounting & CPA Firms Small Businesses Business Technology Consulting Services Customer Stories Kantor & Kantor EGT & Associates LLP Susman Insurance Agency American Analytics Why Choose Us? Why IT Support LA? About Us Employment Opportunities Our Community Service Our Core Values Our Guarantees Our Philosophy Our Testimonials Awards & Recognition Press Releases Affiliations, Certificates and Partners Referral Program Resources Blog IT Resources How to choose an IT provider Free Network & Security Assessment Ransomware Simulator Tool Newsletter IT Tips & Tricks Weekly CyberSecurity Tips Security Breach Assistance TechTips Reports & Guides Office Move Checklist Cyber Security Dos and Don’ts Work From Home Checklist Creating Strong Passwords Best Practices for Secure Telecommuting Securing Settings for Zoom Contact Us Blog IT Support LA Named Official Corporate Sponsor & IT Provider for LACBA: What This Partnership Delivers to Law Firms Posted by itsupportla On February 13, 2026 Share Tweet Share Who provides IT support for the Los Angeles County Bar Association, and why does it matter to your law firm We’re delighted to announce that IT Support LA has been named the official corporate sponsor and IT provider for the Los Angeles County Bar Association (LACBA). This partnership represents a major achievement not only for our organization, but for law firms around Los Angeles and Orange County that depend on secure, compliant, and forward-thinking technology. This isn’t a logo placement or symbolic sponsorship. It is a recognition of deep expertise in legal IT services, cybersecurity , and managed IT for attorneys working in one of the most demanding legal markets in the country. Below are some reasons why this partnership means, why it is important, and how law firms benefit directly. Why the LACBA Partnership Matters for Law Firms LACBA is one of the largest and most respected bar associations in the United States. Its members include solo practitioners, mid-sized firms, and complex multi-office practices across Southern California. When an organization like LACBA selects an IT provider , the decision is based on more than technical capability. It’s about: Trust Proven legal industry experience Cybersecurity maturity Compliance readiness Reliability at scale Being named the LACBA IT provider confirms that IT Support LA meets—and exceeds—those expectations. For law firms evaluating IT partners, this partnership acts as a powerful third-party validation. What It Means to Be the Official IT Provider for LACBA As the official IT provider, IT Support LA supports technology initiatives aligned with LACBA’s mission and member needs. That includes guidance around: Secure infrastructure Cloud adoption Cyber risk awareness Modern legal workflows AI-driven efficiency It also means our systems, processes, and security standards have been reviewed and approved at an organizational level, something many generic IT vendors simply cannot demonstrate. This role reinforces our position as a leader in legal IT services in Los Angeles . A Partnership Built on Legal Industry Expertise Law firms are not like other businesses. They manage: Highly confidential client data Regulated workflows Strict ethical obligations Increasing cyber insurance requirements IT Support LA has spent years specializing in managed IT for attorneys , designing systems that align with how legal professionals actually work. This partnership reflects that specialization, not just technical skill, but an understanding of: Document management Secure remote access Microsoft 365 for legal teams Email security and phishing defense Business continuity planning Compliance-driven cybersecurity controls How Law Firms Directly Benefit from This Partnership The LACBA partnership isn’t abstract, it translates into tangible advantages for law firms. 1. Higher Trust and Accountability Choosing an IT provider aligned with LACBA reduces vendor risk. Law firms gain confidence knowing their IT partner meets standards trusted by the legal community itself. 2. Legal-First IT Strategy From onboarding to ongoing support, IT strategies are designed specifically for legal environments—not retrofitted from other industries. 3. Stronger Cybersecurity Posture Law firms are prime cyber targets. This partnership underscores IT Support LA’s ability to deliver enterprise-grade security scaled for legal practices. 4. Future-Ready Technology With AI reshaping legal research, document review, and client service, law firms need guidance—not experimentation. IT Managed IT Services in Los Angeles | IT Support LA MENU MENU Services IT Services Managed IT Services in LA IT Help Desk Support Service Microsoft 365 Microsoft 365 vs Google Workspace Microsoft Office 365 Microsoft Windows 365 Microsoft Modern Workplace Microsoft Azure Cybersecurity Strategy Security Awareness Training Dark Web Monitoring Backup and Disaster Recovery Services Local Backup Cloud Backup Services Cloud to Cloud Backup Email Migration Google G Suite Migration VoIP Services Providers in LA Cloud Migration IT Disposition & Recycling Website Design Web Design Services in LA Content Writing Graphic Design Marketing Support Increase Visibility with SEO Services in Los Angeles Social Media Marketing Services in LA Office Moves White Label Services Hardware as a Service Business Services IT Strategic Planning IT Processes & Policies Creation Business Continuity Cyber Security Insurance Company Vendor Management Assessments & Compliance HIPAA Assessment & Compliance PCI Assessment & Compliance CMMC Assessment & Compliance FINRA Assessment & Compliance Project Management Industries Legal Firms IT for Law Firms Cybersecurity for Law Firms Accounting and CPAs IT Support for Accounting & CPA Firms Small Businesses Business Technology Consulting Services Customer Stories Kantor & Kantor EGT & Associates LLP Susman Insurance Agency American Analytics Why Choose Us? Why IT Support LA? About Us Employment Opportunities Our Community Service Our Core Values Our Guarantees Our Philosophy Our Testimonials Awards & Recognition Press Releases Affiliations, Certificates and Partners Referral Program Resources Blog IT Resources How to choose an IT provider Free Network & Security Assessment Ransomware Simulator Tool Newsletter IT Tips & Tricks Weekly CyberSecurity Tips Security Breach Assistance TechTips Reports & Guides Office Move Checklist Cyber Security Dos and Don’ts Work From Home Checklist Creating Strong Passwords Best Practices for Secure Telecommuting Securing Settings for Zoom Contact Us Request Information 818-805-0909 [email protected] Support Center MENU MENU Services IT Services Managed IT Services in LA IT Help Desk Support Service Microsoft 365 Microsoft 365 vs Google Workspace Microsoft Office 365 Microsoft Windows 365 Microsoft Modern Workplace Microsoft Azure Cybersecurity Strategy Security Awareness Training Dark Web Monitoring Backup and Disaster Recovery Services Local Backup Cloud Backup Services Cloud to Cloud Backup Email Migration Google G Suite Migration VoIP Services Providers in LA Cloud Migration IT Disposition & Recycling Website Design Web Design Services in LA Content Writing Graphic Design Marketing Support Increase Visibility with SEO Services in Los Angeles Social Media Marketing Services in LA Office Moves White Label Services Hardware as a Service Business Services IT Strategic Planning IT Processes & Policies Creation Business Continuity Cyber Security Insurance Company Vendor Management Assessments & Compliance HIPAA Assessment & Compliance PCI Assessment & Compliance CMMC Assessment & Compliance FINRA Assessment & Compliance Project Management Industries Legal Firms IT for Law Firms Cybersecurity for Law Firms Accounting and CPAs IT Support for Accounting & CPA Firms Small Businesses Business Technology Consulting Services Customer Stories Kantor & Kantor EGT & Associates LLP Susman Insurance Agency American Analytics Why Choose Us? Why IT Support LA? About Us Employment Opportunities Our Community Service Our Core Values Our Guarantees Our Philosophy Our Testimonials Awards & Recognition Press Releases Affiliations, Certificates and Partners Referral Program Resources Blog IT Resources How to choose an IT provider Free Network & Security Assessment Ransomware Simulator Tool Newsletter IT Tips & Tricks Weekly CyberSecurity Tips Security Breach Assistance TechTips Reports & Guides Office Move Checklist Cyber Security Dos and Don’ts Work From Home Checklist Creating Strong Passwords Best Practices for Secure Telecommuting Securing Settings for Zoom Contact Us Managed IT Services in LA What are Managed Services? IT Support LA manages all your IT services for a flat-rate fee so you can focus your efforts on spurring your revenues to grow. As a leading provider of managed IT services in Los Angeles , we tailor your IT solutions to fit you. Let us give you the peace of mind you deserve. We are TRULY PROACTIVE This is the ‘Managed’ part in Managed IT services LA. IT companies like to throw this ‘Buzz Word’ out there, but very few deliver on the promise or even really know what it means: Is your IT provider really PROACTIVE? - When your internet is down, do you call your managed IT services in Los Angeles, or do they notify you? - When Disk C is full on a computer, who notifies who? - When workstations or your server have reached capacity, is it a surprise, or has your IT provider already informed you that they were close to maxing out? IT Support LA actually manages your services. As a provider of managed IT services in LA , we know your system inside and out, and in any of the above scenarios, and more, you can expect us to notify you, not the other way around. What Proactive Los Angeles managed IT Services Mean to You: Vendor Management –Even if we are not the vendor, we will call any vendor that affects your electronic business communications: For example, your internet or VoIP phone systems. You don’t need to call, we will. 24/7 HelpDesk Support; 24/7 Monitoring and Repair – We often repair issues before you even know about them. If you are working on weekends and Holidays, so are we. We are always here for you. We are your Virtual CIO – We are more than just a ‘fix-it’ outfit. We understand the technical needs of your business, and how new technology can help you better meet your goals. IT support LA, managed IT services in LA are your Technology Partners. Policies and Procedures – We create and implement internal Policies & Procedures that are specific to your business, the flow of data, and the particular needs of your users. We are your IT department, as if we had an office there Cybersecurity Platform – From Firewall to Antivirus to User Security Training to a secure, protected Backup System, where reliable data retrieval is routinely tested, we keep your system safe from top to bottom. Dedicated In-House Team – For both LA managed it services and onsite tech visits, you will know your team – both your primary and secondary contacts. No need to explain anything to some ‘new guy’ every week. Everybody that serves your needs is here – local. NO OUTSOURCING. Project Management – As a managed IT services in Los Angeles, we set the Policies and Procedures, and your Dedicated Team faithfully follows our own Project Management guidelines. You can expect that our service is done in a consistent, organized manner that you can count on. Managed IT Services Q & A Q: What are Managed IT Services? A: At a minimum, Managed IT Services provide proactive IT support 24/7, through monitoring, repair, and maintenance, performed by both IT Help Desk and on-site technicians, although the range of services offered by a Managed Services Provider can be massive. Hardware as a Service (HaaS) and Software as a Service (Saas) may be included as well. Q: Why do you need Managed IT Services in Los Angeles? A: Using Managed IT Services saves money – both in IT costs, but in terms of cutting downtime and productivity loss. Everything about IT support and services is taken care by the Managed Services Provider of with minimal client involvement. This allows the client to concentrating only on their business goals – not their IT support. Forbes provides an excellent overview of the factors that help determine if a Managed Services Provider is a good fit for your business. Q: How much should Why Do We Need Managed Services? | IT Support LA MENU MENU Services IT Services Managed IT Services in LA IT Help Desk Support Service Microsoft 365 Microsoft 365 vs Google Workspace Microsoft Office 365 Microsoft Windows 365 Microsoft Modern Workplace Microsoft Azure Cybersecurity Strategy Security Awareness Training Dark Web Monitoring Backup and Disaster Recovery Services Local Backup Cloud Backup Services Cloud to Cloud Backup Email Migration Google G Suite Migration VoIP Services Providers in LA Cloud Migration IT Disposition & Recycling Website Design Web Design Services in LA Content Writing Graphic Design Marketing Support Increase Visibility with SEO Services in Los Angeles Social Media Marketing Services in LA Office Moves White Label Services Hardware as a Service Business Services IT Strategic Planning IT Processes & Policies Creation Business Continuity Cyber Security Insurance Company Vendor Management Assessments & Compliance HIPAA Assessment & Compliance PCI Assessment & Compliance CMMC Assessment & Compliance FINRA Assessment & Compliance Project Management Industries Legal Firms IT for Law Firms Cybersecurity for Law Firms Accounting and CPAs IT Support for Accounting & CPA Firms Small Businesses Business Technology Consulting Services Customer Stories Kantor & Kantor EGT & Associates LLP Susman Insurance Agency American Analytics Why Choose Us? Why IT Support LA? About Us Employment Opportunities Our Community Service Our Core Values Our Guarantees Our Philosophy Our Testimonials Awards & Recognition Press Releases Affiliations, Certificates and Partners Referral Program Resources Blog IT Resources How to choose an IT provider Free Network & Security Assessment Ransomware Simulator Tool Newsletter IT Tips & Tricks Weekly CyberSecurity Tips Security Breach Assistance TechTips Reports & Guides Office Move Checklist Cyber Security Dos and Don’ts Work From Home Checklist Creating Strong Passwords Best Practices for Secure Telecommuting Securing Settings for Zoom Contact Us Request Information 818-805-0909 [email protected] Support Center MENU MENU Services IT Services Managed IT Services in LA IT Help Desk Support Service Microsoft 365 Microsoft 365 vs Google Workspace Microsoft Office 365 Microsoft Windows 365 Microsoft Modern Workplace Microsoft Azure Cybersecurity Strategy Security Awareness Training Dark Web Monitoring Backup and Disaster Recovery Services Local Backup Cloud Backup Services Cloud to Cloud Backup Email Migration Google G Suite Migration VoIP Services Providers in LA Cloud Migration IT Disposition & Recycling Website Design Web Design Services in LA Content Writing Graphic Design Marketing Support Increase Visibility with SEO Services in Los Angeles Social Media Marketing Services in LA Office Moves White Label Services Hardware as a Service Business Services IT Strategic Planning IT Processes & Policies Creation Business Continuity Cyber Security Insurance Company Vendor Management Assessments & Compliance HIPAA Assessment & Compliance PCI Assessment & Compliance CMMC Assessment & Compliance FINRA Assessment & Compliance Project Management Industries Legal Firms IT for Law Firms Cybersecurity for Law Firms Accounting and CPAs IT Support for Accounting & CPA Firms Small Businesses Business Technology Consulting Services Customer Stories Kantor & Kantor EGT & Associates LLP Susman Insurance Agency American Analytics Why Choose Us? Why IT Support LA? About Us Employment Opportunities Our Community Service Our Core Values Our Guarantees Our Philosophy Our Testimonials Awards & Recognition Press Releases Affiliations, Certificates and Partners Referral Program Resources Blog IT Resources How to choose an IT provider Free Network & Security Assessment Ransomware Simulator Tool Newsletter IT Tips & Tricks Weekly CyberSecurity Tips Security Breach Assistance TechTips Reports & Guides Office Move Checklist Cyber Security Dos and Don’ts Work From Home Checklist Creating Strong Passwords Best Practices for Secure Telecommuting Securing Settings for Zoom Contact Us Why Do We Need Managed Services? Up-to-Date or Obsolete? Sometimes, that old saying, “If it ain’t broke, don’t fix it,” doesn’t address serious breakages that are imminent. In the IT world this has never been more accurate. Your network is not a toaster, although in the blink of an eye, a hacker can turn your entire system into toast. Just because it hasn’t happened yet doesn’t mean it won’t. A Ransomware attack is not a matter of IF, but of WHEN. Your business and your success is a result of ‘forward thinking’. If you are not gaining ground, you’re falling behind. Every technology that helps you accomplish your company goals is changing all the time: Your operating systems, desktops, laptops, tablets, smartphones, online collaborative tools, backup systems – literally everything to do with all the manifestations your communications take, are all changing around you. Just like that old ‘broken’ saying doesn’t apply to IT, the outmoded, obsolete IT model of the ‘Time and Materials’ approach, which we in the industry call ‘Break & Fix (B&F) does not serve a business well as the future unfolds before us. If you have a minimum of five computer users in your office, Managed Services makes perfect sense, both financially and pragmatically. If your network goes down and you have an ‘IT guy’ operating on the B&F concept, your productivity grinds to a halt while the IT guy drives over and starts trying to figure out what the problem is. His livelihood depends on producing billable hours – the more hours he can bill for, the better off he is, and the worse off you are, with zero productivity. Perhaps your office has seven computers and an employee who ‘knows some things’ about computers – the operative phrase being ‘some things’. When a problem is beyond his or her expertise, not only do you have to call a B&F IT guy, but most likely you have to find one. You Google up some names in the area and have to make a fairly quick decision who you trust the most. Which is the best ‘Pig in THIS Poke?’ Not a good place to be. At all. Reliability and Consistency These are two factors you need from both your network and your IT provider. Working with a proven Managed Service Provider (MSP) is not only financially beneficial as an ongoing cost savings, but it enables you to stay ahead of the curve, not the victim of an ongoing series of emergencies, where your paid staff is idle with their work not being done, leaving your company unable to produce your products or services, possibly missing deadlines and putting a strain on your own reliability in your customers’ eyes. IT Support LA, like any Top-Notch MSP, monitors your system 24/7 and remotely performs most repairs before you are even aware you need help. In fact, with true proactivity, they know what problems loom ahead by calculating your usage, data storage and hardware capacities. For example, a user fires up the computer in the morning and it immediately stalls out or runs too slowly to get anything done. Hours later, the B&F It guy shows up, spends time troubleshooting and says that your hard drive is full, or perhaps you don’t have enough RAM (Random Access Memory) to operate your software after the last big update or upgrade. Security and Compliance With ever-expanding fines and penalties for data breaches of client data, this has become a major concern for every type of business. Particularly in today’s world with a vast expansion of remote workers. Hackers have always targeted remote users as the network’s most vulnerable connection. A breach can leave a business with a loss of reputation as well as a loss of money. An MSP will supplement additional Policies and Procedures and Protocols for enhanced protection, as well as a bulletproof data recovery plan, wh IT Support LA Client Testimonials | IT Support LA MENU MENU Services IT Services Managed IT Services in LA IT Help Desk Support Service Microsoft 365 Microsoft 365 vs Google Workspace Microsoft Office 365 Microsoft Windows 365 Microsoft Modern Workplace Microsoft Azure Cybersecurity Strategy Security Awareness Training Dark Web Monitoring Backup and Disaster Recovery Services Local Backup Cloud Backup Services Cloud to Cloud Backup Email Migration Google G Suite Migration VoIP Services Providers in LA Cloud Migration IT Disposition & Recycling Website Design Web Design Services in LA Content Writing Graphic Design Marketing Support Increase Visibility with SEO Services in Los Angeles Social Media Marketing Services in LA Office Moves White Label Services Hardware as a Service Business Services IT Strategic Planning IT Processes & Policies Creation Business Continuity Cyber Security Insurance Company Vendor Management Assessments & Compliance HIPAA Assessment & Compliance PCI Assessment & Compliance CMMC Assessment & Compliance FINRA Assessment & Compliance Project Management Industries Legal Firms IT for Law Firms Cybersecurity for Law Firms Accounting and CPAs IT Support for Accounting & CPA Firms Small Businesses Business Technology Consulting Services Customer Stories Kantor & Kantor EGT & Associates LLP Susman Insurance Agency American Analytics Why Choose Us? Why IT Support LA? About Us Employment Opportunities Our Community Service Our Core Values Our Guarantees Our Philosophy Our Testimonials Awards & Recognition Press Releases Affiliations, Certificates and Partners Referral Program Resources Blog IT Resources How to choose an IT provider Free Network & Security Assessment Ransomware Simulator Tool Newsletter IT Tips & Tricks Weekly CyberSecurity Tips Security Breach Assistance TechTips Reports & Guides Office Move Checklist Cyber Security Dos and Don’ts Work From Home Checklist Creating Strong Passwords Best Practices for Secure Telecommuting Securing Settings for Zoom Contact Us Request Information 818-805-0909 [email protected] Support Center MENU MENU Services IT Services Managed IT Services in LA IT Help Desk Support Service Microsoft 365 Microsoft 365 vs Google Workspace Microsoft Office 365 Microsoft Windows 365 Microsoft Modern Workplace Microsoft Azure Cybersecurity Strategy Security Awareness Training Dark Web Monitoring Backup and Disaster Recovery Services Local Backup Cloud Backup Services Cloud to Cloud Backup Email Migration Google G Suite Migration VoIP Services Providers in LA Cloud Migration IT Disposition & Recycling Website Design Web Design Services in LA Content Writing Graphic Design Marketing Support Increase Visibility with SEO Services in Los Angeles Social Media Marketing Services in LA Office Moves White Label Services Hardware as a Service Business Services IT Strategic Planning IT Processes & Policies Creation Business Continuity Cyber Security Insurance Company Vendor Management Assessments & Compliance HIPAA Assessment & Compliance PCI Assessment & Compliance CMMC Assessment & Compliance FINRA Assessment & Compliance Project Management Industries Legal Firms IT for Law Firms Cybersecurity for Law Firms Accounting and CPAs IT Support for Accounting & CPA Firms Small Businesses Business Technology Consulting Services Customer Stories Kantor & Kantor EGT & Associates LLP Susman Insurance Agency American Analytics Why Choose Us? Why IT Support LA? About Us Employment Opportunities Our Community Service Our Core Values Our Guarantees Our Philosophy Our Testimonials Awards & Recognition Press Releases Affiliations, Certificates and Partners Referral Program Resources Blog IT Resources How to choose an IT provider Free Network & Security Assessment Ransomware Simulator Tool Newsletter IT Tips & Tricks Weekly CyberSecurity Tips Security Breach Assistance TechTips Reports & Guides Office Move Checklist Cyber Security Dos and Don’ts Work From Home Checklist Creating Strong Passwords Best Practices for Secure Telecommuting Securing Settings for Zoom Contact Us Our Testimonials Wow IT Support LA, and Andrew! That is above and beyond on your part. thank you so so much for all your genuine concern and all your time. Wow! Wow! THANK YOU. Jessica Jankoski Master Clean US We use IT Support LA and our agency couldn't be happier with their services. The turnaround time is great when request are sent and their follow up in making sure we are pleased with the end results are greatly appreciated. Keep up the good work guys! Sean Sullivan We were very pleased with the courtesy and professionalism of the technicians who completed the job quickly and efficiently at a very competitive rate. We also appreciated how the techs went out of their way to be unobtrusive so as to create minimal disruptions to our daily operations. Rev Marc Laponce North Hollywood Church of Religious Science Andrew is always willing to assist 24/7. He gets the job done efficiently. Once he gets into the computer and takes care of the issue, everything works well. He makes it easier to work remotely during these uncertain times. Andrew is the best IT!! Fely Yamane Lawrence Beach Allen & Choi I had some Network issues and I grew tired of having my IT guy coming and check any issue after a week of annoyance, and then having him nickle and dime me for anything he does. I was referred to IT Support LA by another colleague who told me only good things about them and they had this amazing offer of 2 hours free IT consultancy which I took and what I like the most was that they were listening to my issues and suggesting solutions that I actually understood, using a language I actually understood and not that computer jargon some people are using. They respond to all my issues within 60 minutes and solve all my issues same day and after they do, they even explain and educate me what I did wrong or what happened so that I will be aware of that issues next time. I appreciate all the help and expertise! Alex Mirzaian Epic Auto Leasing We had an IT guy we used to call whenever we had an issue and he would come and fix the issue. I always thought this is how IT works until I met the team at IT Support LA. They brought up issues that I wasn’t even thinking about. Yes, I was backing up the information or at least I thought I was. They made me realize I haven’t even checked out if I can restore from back up. I had no documentation of anything. I had to disaster plan. My IT guy had all the passwords and maps and I didn’t have anything. Suddenly I felt I lost control of my own company. Hiring them to fix all the issues was a very smart business decision. Now I feel in control of my business yet not worry about my IT at all. They run reports every quarter and showing me that everything is running smoothly and whenever there is an issue, usually they fix it before I even aware of that. I can finally see how IT really should be running Anjela Lopez Precision Printing & Copy, Inc As a managed service company, we know that customer service is the only thing that can give us a competitive edge over other companies. That is what I use IT Support LA for all my IT requirements. They give me exactly what I need and within less than an hour, no matter when I submit the request. This was a tremendous help for us , providing better and faster quotes over to our clients and securing their business. I do not think there is anybody who could have served our account better than IT Support LA. Billy Lucas Level 4 Services IT Support LA has been a God send whenever we’ve had to have any IT services delivered to our clients out on the West Coast. IT Support LA has been very helpful to us, since we are based on the East Coast. From all aspects on the installation of Cisco Switches, to store openings, to support for special events, your services are by f Vendor Management Services for IT Systems | IT Support LA MENU MENU Services IT Services Managed IT Services in LA IT Help Desk Support Service Microsoft 365 Microsoft 365 vs Google Workspace Microsoft Office 365 Microsoft Windows 365 Microsoft Modern Workplace Microsoft Azure Cybersecurity Strategy Security Awareness Training Dark Web Monitoring Backup and Disaster Recovery Services Local Backup Cloud Backup Services Cloud to Cloud Backup Email Migration Google G Suite Migration VoIP Services Providers in LA Cloud Migration IT Disposition & Recycling Website Design Web Design Services in LA Content Writing Graphic Design Marketing Support Increase Visibility with SEO Services in Los Angeles Social Media Marketing Services in LA Office Moves White Label Services Hardware as a Service Business Services IT Strategic Planning IT Processes & Policies Creation Business Continuity Cyber Security Insurance Company Vendor Management Assessments & Compliance HIPAA Assessment & Compliance PCI Assessment & Compliance CMMC Assessment & Compliance FINRA Assessment & Compliance Project Management Industries Legal Firms IT for Law Firms Cybersecurity for Law Firms Accounting and CPAs IT Support for Accounting & CPA Firms Small Businesses Business Technology Consulting Services Customer Stories Kantor & Kantor EGT & Associates LLP Susman Insurance Agency American Analytics Why Choose Us? Why IT Support LA? About Us Employment Opportunities Our Community Service Our Core Values Our Guarantees Our Philosophy Our Testimonials Awards & Recognition Press Releases Affiliations, Certificates and Partners Referral Program Resources Blog IT Resources How to choose an IT provider Free Network & Security Assessment Ransomware Simulator Tool Newsletter IT Tips & Tricks Weekly CyberSecurity Tips Security Breach Assistance TechTips Reports & Guides Office Move Checklist Cyber Security Dos and Don’ts Work From Home Checklist Creating Strong Passwords Best Practices for Secure Telecommuting Securing Settings for Zoom Contact Us Request Information 818-805-0909 [email protected] Support Center MENU MENU Services IT Services Managed IT Services in LA IT Help Desk Support Service Microsoft 365 Microsoft 365 vs Google Workspace Microsoft Office 365 Microsoft Windows 365 Microsoft Modern Workplace Microsoft Azure Cybersecurity Strategy Security Awareness Training Dark Web Monitoring Backup and Disaster Recovery Services Local Backup Cloud Backup Services Cloud to Cloud Backup Email Migration Google G Suite Migration VoIP Services Providers in LA Cloud Migration IT Disposition & Recycling Website Design Web Design Services in LA Content Writing Graphic Design Marketing Support Increase Visibility with SEO Services in Los Angeles Social Media Marketing Services in LA Office Moves White Label Services Hardware as a Service Business Services IT Strategic Planning IT Processes & Policies Creation Business Continuity Cyber Security Insurance Company Vendor Management Assessments & Compliance HIPAA Assessment & Compliance PCI Assessment & Compliance CMMC Assessment & Compliance FINRA Assessment & Compliance Project Management Industries Legal Firms IT for Law Firms Cybersecurity for Law Firms Accounting and CPAs IT Support for Accounting & CPA Firms Small Businesses Business Technology Consulting Services Customer Stories Kantor & Kantor EGT & Associates LLP Susman Insurance Agency American Analytics Why Choose Us? Why IT Support LA? About Us Employment Opportunities Our Community Service Our Core Values Our Guarantees Our Philosophy Our Testimonials Awards & Recognition Press Releases Affiliations, Certificates and Partners Referral Program Resources Blog IT Resources How to choose an IT provider Free Network & Security Assessment Ransomware Simulator Tool Newsletter IT Tips & Tricks Weekly CyberSecurity Tips Security Breach Assistance TechTips Reports & Guides Office Move Checklist Cyber Security Dos and Don’ts Work From Home Checklist Creating Strong Passwords Best Practices for Secure Telecommuting Securing Settings for Zoom Contact Us Vendor Management Have you been in this situation: Your internet is out. Your IT provider troubleshoots the system and positively identifies that the problem is with the internet vendor. With almost all IT companies, your tech will say, “It’s not us =- you have to call them.” Now you’re stuck waiting on hold for your vendor while your office productivity drops to near ZERO. This could be about the internet, your VoIP phone system or software that you need to run your business. It could be about any vendor that affects your electronic communications. How about having an IT company that says: “No Worries – We’ve Got This!” For IT Support LA clients, Vendor Management is not an extra, it’s included with our Flat Fee service. You typically cannot get this service from a ‘Pay By the Hour’ IT guy. Vendor Management can take an hour, but it can also take many, many hours, and the bill you will get for the hours spent can be astronomic. Think of us as your Technology Traffic Cop We know all of your communications, applications and procedures inside and out. We will route your issues to the appropriate location for speedy resolution. One-stop shop for service: No need for you to decipher the correct vendor to resolve your issue. You shoot it over to us, we’ll ferret out who is responsible and stay on top of it until it’s resolved. Unlimited service requests: We do not limit the number of requests you make to manage your vendors. No finger pointing: No “It’s not us, it’s them.” That just pulls you away from your business into being a referee and basically sorting out the problem yourself. No hours on hold: We stay on hold for you, no matter how long it takes. We take your customer service nightmares away. You are happy, and your Vendors are happy: They won’t need to figure out creative ways to explain the issue to ‘non-techie’ end users. We speak their lingo, and they know they can’t try to ‘Geek Speak’ their way around it. We get to the heart of the matter fast. Better pricing from vendors: We will usually know if your vendor offers a better plan or pricing, perhaps by comparing our other clients’ rates. Substantial free upgrades are often available… if you know about them. We will know and negotiate a better deal for you. Our Vendor Management Umbrella protects everything: We understand how your vendors service your environment, and we manage the ‘interoperability’ to make sure everything works in harmony. With true Flat-Fee IT you will never have to worry about managing or dealing with your vendors, because we will take care of it. Keeping your network up and humming along is a given – our Vendor Management is included at no extra cost and is an invaluable asset that keeps you focused on your company’s productivity and goals. Vendor Management Q & A Q: What is Vendor Management? A: Vendor Management is the practice by which businesses set the criteria for choosing entities that will provide products and/or services to the company. It includes sourcing and researching vendors, assessing capabilities, quality of work and pricing, as well as how that vendor will intersect or even interact with the company’s other vendors if need be, as well as with departments within the organization. Vendors encompass every possible product or service that is paid for on a continuing basis by the company – from IT support and peripheral IT services, such as computer hardware and software licensing, to coffee deliveries for the break room. After the relationship is cemented, this process shifts focus to ensuring that all aspects of the vendor’s performance remain consistent, that target goals are met, that quality is maintained, and that costs remain within a reasonable range. The company’s Vendor Manager will monitor these areas o IT Support LA Awards and Recognition | IT Support LA MENU MENU Services IT Services Managed IT Services in LA IT Help Desk Support Service Microsoft 365 Microsoft 365 vs Google Workspace Microsoft Office 365 Microsoft Windows 365 Microsoft Modern Workplace Microsoft Azure Cybersecurity Strategy Security Awareness Training Dark Web Monitoring Backup and Disaster Recovery Services Local Backup Cloud Backup Services Cloud to Cloud Backup Email Migration Google G Suite Migration VoIP Services Providers in LA Cloud Migration IT Disposition & Recycling Website Design Web Design Services in LA Content Writing Graphic Design Marketing Support Increase Visibility with SEO Services in Los Angeles Social Media Marketing Services in LA Office Moves White Label Services Hardware as a Service Business Services IT Strategic Planning IT Processes & Policies Creation Business Continuity Cyber Security Insurance Company Vendor Management Assessments & Compliance HIPAA Assessment & Compliance PCI Assessment & Compliance CMMC Assessment & Compliance FINRA Assessment & Compliance Project Management Industries Legal Firms IT for Law Firms Cybersecurity for Law Firms Accounting and CPAs IT Support for Accounting & CPA Firms Small Businesses Business Technology Consulting Services Customer Stories Kantor & Kantor EGT & Associates LLP Susman Insurance Agency American Analytics Why Choose Us? Why IT Support LA? About Us Employment Opportunities Our Community Service Our Core Values Our Guarantees Our Philosophy Our Testimonials Awards & Recognition Press Releases Affiliations, Certificates and Partners Referral Program Resources Blog IT Resources How to choose an IT provider Free Network & Security Assessment Ransomware Simulator Tool Newsletter IT Tips & Tricks Weekly CyberSecurity Tips Security Breach Assistance TechTips Reports & Guides Office Move Checklist Cyber Security Dos and Don’ts Work From Home Checklist Creating Strong Passwords Best Practices for Secure Telecommuting Securing Settings for Zoom Contact Us Request Information 818-805-0909 [email protected] Support Center MENU MENU Services IT Services Managed IT Services in LA IT Help Desk Support Service Microsoft 365 Microsoft 365 vs Google Workspace Microsoft Office 365 Microsoft Windows 365 Microsoft Modern Workplace Microsoft Azure Cybersecurity Strategy Security Awareness Training Dark Web Monitoring Backup and Disaster Recovery Services Local Backup Cloud Backup Services Cloud to Cloud Backup Email Migration Google G Suite Migration VoIP Services Providers in LA Cloud Migration IT Disposition & Recycling Website Design Web Design Services in LA Content Writing Graphic Design Marketing Support Increase Visibility with SEO Services in Los Angeles Social Media Marketing Services in LA Office Moves White Label Services Hardware as a Service Business Services IT Strategic Planning IT Processes & Policies Creation Business Continuity Cyber Security Insurance Company Vendor Management Assessments & Compliance HIPAA Assessment & Compliance PCI Assessment & Compliance CMMC Assessment & Compliance FINRA Assessment & Compliance Project Management Industries Legal Firms IT for Law Firms Cybersecurity for Law Firms Accounting and CPAs IT Support for Accounting & CPA Firms Small Businesses Business Technology Consulting Services Customer Stories Kantor & Kantor EGT & Associates LLP Susman Insurance Agency American Analytics Why Choose Us? Why IT Support LA? About Us Employment Opportunities Our Community Service Our Core Values Our Guarantees Our Philosophy Our Testimonials Awards & Recognition Press Releases Affiliations, Certificates and Partners Referral Program Resources Blog IT Resources How to choose an IT provider Free Network & Security Assessment Ransomware Simulator Tool Newsletter IT Tips & Tricks Weekly CyberSecurity Tips Security Breach Assistance TechTips Reports & Guides Office Move Checklist Cyber Security Dos and Don’ts Work From Home Checklist Creating Strong Passwords Best Practices for Secure Telecommuting Securing Settings for Zoom Contact Us Awards & Recognition UpCity Names IT Support LA a 2023 Best of California Award Winner! November 3, 2023 The UpCity “Best of” Awards have returned for the third year and once again, IT Support LA has been named as California’s Best among the top 50 B2B providers in each U.S. state and Canadian provinces. The UpCity “Best of” ... IT Support LA Honored by Channel Futures Top NextGen 101 MSPs July 6, 2023 IT Support LA has again been named as one of the Top Managed Services Providers (MSPs) in the world by Channel Futures. This is the first year that we have made it into the rarified air of the ‘NextGen 101’, ... IT Support LA Announced as a 2023 Local Excellence Award Winner by UpCity May 4, 2023 We are very happy to announce that the IT Support LA team has been recognized as one of the top B2B service providers of 2023 in Los Angeles by UpCity! For more than a decade, UpCity’s mission has been—and continues ... IT Support LA Has Been Named a 2022 Best of California Award Winner by UpCity! November 14, 2022 The UpCity “Best of” Awards have returned after a successful inaugural year in 2021. To commemorate the top 50 B2B providers in each U.S. state and Canadian province, the UpCity “Best of” Award highlights the tremendous work being done by ... IT Support LA Wins 2022 Gold Medal Award from Globee® May 27, 2022 May 26, 2022: IT Support LA announced today that The Globee® Awards, organizers of world’s premier business awards programs and business ranking lists, ... IT Support LA Announced as a 2022 Local Excellence Award Winner by UpCity! April 19, 2022 For more than a decade, UpCity’s mission has been—and continues to be—to help businesses find B2B service providers they can trust. ... IT Support LA Enjoys 3rd Win as Best IT! December 23, 2021 The voters for The Small Business Expo’s 2020/2021 ‘Best of Small Business Awards’ chose IT Support LA by a wide margin over all of the other IT firms, from the hourly-rate ‘IT guys’ to the most well-known Managed IT Services providers in the entire nation competing for this prestigious ‘Best It’ award. ... IT Support LA Voted One of the Best 100 US businesses! December 23, 2021 IT Support LA has been chosen for inclusion in the ‘SB100’ ranking by the voters for The Small Business Expo’s 2020/2021 ‘Best of Small Business Awards’ which names the best 100 small businesses in the United States. ... IT Support LA Announced as a 2021 Best of IT Services Award Winner by UpCity! October 27, 2021 This year marks the inaugural UpCity “Best of” awards honoring the top providers around the world in specific service categories based on their Recommendability Rating. ... IT Support LA Announced as a 2021 Best of Cloud Consulting by UpCity! October 27, 2021 This year marks the inaugural UpCity “Best of” awards honoring the top providers around the world in specific service categories based on their Recommendability Rating. ... Page 1 of 3 1 2 3 Why Choose Us? Why IT Support LA? About Us Our Community Service Our Guarantees Our Philosophy Our Testimonials Our Core Values Awards & Recognition Press Releases Affiliations, Certificates and Partners Referral Program Contact Us CALL US TODAY 818-805-0909 Contact IT Support LA 26635 Agoura Road, Suite 250 Calabasas , CA 91302 Phone: 818-805-0909 Phone: 818-805-0909 Email: info@itsupportla.com Facebook LinkedIn YouTube Google Instagram RSS Feed Latest Articles Are Your Third-Party Apps a Danger? Posted by itsupportla On May 13th, 2026 Read More Are You Aware of the New Privacy Regulations? Posted by itsupportla On May 11th, 2026 Read More Newsletter Join our Newsletter to get the latest technology news and special offers. Subscribe © Copyright 2026 IT Support LA Site Map | Privacy Poli IT Support LA https://itsupportla.com Wed, 13 May 2026 12:08:30 +0000 en-US hourly 1 https://itsupportla.com/files/2026/02/cropped-itsla-favicon-32x32.png IT Support LA https://itsupportla.com 32 32 Are Your Third-Party Apps a Danger? https://itsupportla.com/third-party-app-security-risks/ https://itsupportla.com/third-party-app-security-risks/#respond Wed, 13 May 2026 12:07:23 +0000 https://itsupportla2.axionthemes.com/?p=37224 These days, businesses depend more and more on third-party apps for everything from customer service and analytics to cloud storage and security. While this is convenient, it comes with a risk. Every new app integration introduces a potential vulnerability. In fact, the recently released SecurityScorecard 2025 Global Third-Party Breach Report states that 35.5% of all recorded breaches in 2024 were... Source ]]> https://itsupportla.com/third-party-app-security-risks/feed/ 0 Are You Aware of the New Privacy Regulations? https://itsupportla.com/2026-privacy-regulations-business-compliance/ https://itsupportla.com/2026-privacy-regulations-business-compliance/#respond Mon, 11 May 2026 09:52:03 +0000 https://itsupportla2.axionthemes.com/?p=37218 This year, we’ve been handed a new, stricter set of compliance regulations. These rules are evolving more rapidly than ever before, and 2025 was a pivotal year for businesses of all sizes. With new state, national, and international rules layering on top of existing requirements, staying compliant is not optional but necessary. Now, a basic policy falls woefully short of the mark. Source ]]> https://itsupportla.com/2026-privacy-regulations-business-compliance/feed/ 0 Who’s in Charge – You or AI? https://itsupportla.com/ai-governance-for-businesses/ https://itsupportla.com/ai-governance-for-businesses/#respond Fri, 08 May 2026 09:39:42 +0000 https://itsupportla2.axionthemes.com/?p=37209 That blog title isn’t really a joke. Every day, businesses are finding that they have ‘fixed’ the AI-driven programs they have put in place. Why? Because without proper care taken during implementation, programs are getting out of hand. While ChatGPT and other generative AI tools, such as DALL-E, offer significant benefits for businesses, without proper governance these tools can quickly become a... Source ]]> https://itsupportla.com/ai-governance-for-businesses/feed/ 0 How Modern IT Infrastructure Helps Law Firms Work Faster and More Securely in Los Angeles https://itsupportla.com/modern-it-infrastructure-for-law-firms-los-angeles/ https://itsupportla.com/modern-it-infrastructure-for-law-firms-los-angeles/#respond Fri, 01 May 2026 10:43:25 +0000 https://itsupportla2.axionthemes.com/?p=37203 Why Is Modern IT Infrastructure Important for Law Firms? Law firms rely heavily on technology to manage cases, communicate with clients, store legal documents, and maintain confidentiality. As the legal industry becomes increasingly digital, modern IT infrastructure is no longer optional—it is essential. For law firms in Los Angeles and Orange County, having reliable and secure technology can... Source ]]> https://itsupportla.com/modern-it-infrastructure-for-law-firms-los-angeles/feed/ 0 IT Support for Accounting and Finance Firms in Los Angeles: What You Need to Know https://itsupportla.com/it-support-for-accounting-finance-firms-los-angeles/ https://itsupportla.com/it-support-for-accounting-finance-firms-los-angeles/#respond Mon, 27 Apr 2026 14:39:41 +0000 https://itsupportla2.axionthemes.com/?p=37196 Why Do Accounting and Finance Firms Need Specialized IT Support? Accounting and finance firms rely heavily on technology to manage financial data, client records, tax documentation, and compliance requirements. Because of the sensitive nature of financial information, these businesses require secure, reliable, and efficient IT systems. For firms operating in Los Angeles and Orange County... Source ]]> https://itsupportla.com/it-support-for-accounting-finance-firms-los-angeles/feed/ 0 Managed IT Services for Manufacturing Companies in Los Angeles https://itsupportla.com/managed-it-services-for-manufacturing-companies-los-angeles/ https://itsupportla.com/managed-it-services-for-manufacturing-companies-los-angeles/#respond Fri, 24 Apr 2026 08:38:41 +0000 https://itsupportla2.axionthemes.com/?p=37187 Introduction Manufacturing companies in Los Angeles operate in a highly competitive and technology-driven environment. From automated production lines to supply chain management systems, modern manufacturing depends heavily on reliable IT infrastructure. However, managing complex IT systems internally can be expensive and challenging. This is where Managed IT Services come in. Source ]]> https://itsupportla.com/managed-it-services-for-manufacturing-companies-los-angeles/feed/ 0 Have You Checked Out Microsoft Forms Yet? https://itsupportla.com/microsoft-forms-for-business-productivity/ https://itsupportla.com/microsoft-forms-for-business-productivity/#respond Wed, 22 Apr 2026 07:18:22 +0000 https://itsupportla2.axionthemes.com/?p=37182 Microsoft Forms helps businesses collect, analyze, and act on data efficiently, improving decision-making and streamlining workflows. As we often say in these pages, data is the lifeblood of your business, regardless of your industry or sector. Today, a business’s ability to collect, analyze, and act on data is not just an advantage, it’s essential for survival. Data-driven decision-making enables... Source ]]> https://itsupportla.com/microsoft-forms-for-business-productivity/feed/ 0 Why Los Angeles Law Firms Are Switching to Managed IT Services https://itsupportla.com/managed-it-services-law-firms-los-angeles/ https://itsupportla.com/managed-it-services-law-firms-los-angeles/#respond Mon, 20 Apr 2026 14:26:57 +0000 https://itsupportla2.axionthemes.com/?p=37173 Why Are More Law Firms Moving to Managed IT Services? Technology has become a core part of modern legal operations. Law firms rely on secure systems to store confidential client information, manage legal documents, communicate with clients, and collaborate internally. However, managing technology internally can be difficult and expensive. Many law firms in Los Angeles and Orange County are now... Source ]]> https://itsupportla.com/managed-it-services-law-firms-los-angeles/feed/ 0 Are you Complacent with Your Compliances? https://itsupportla.com/it-compliance-cybersecurity-los-angeles/ https://itsupportla.com/it-compliance-cybersecurity-los-angeles/#respond Fri, 17 Apr 2026 14:58:47 +0000 https://itsupportla2.axionthemes.com/?p=37164 How many times have you gotten to your desk on Monday, coffee still only to find your email full of urgent messages. One employee wants to know why their login isn’t working. Another says their personal information has shown up in places it shouldn’t. Suddenly, that list of “things to get done” is replaced by one big, pressing question: What went wrong? This is how a data breach becomes real for... Source ]]> https://itsupportla.com/it-compliance-cybersecurity-los-angeles/feed/ 0 Common Objections Businesses Have About Switching IT Providers — And the Truth https://itsupportla.com/switching-it-providers-business-objections-los-angeles/ https://itsupportla.com/switching-it-providers-business-objections-los-angeles/#respond Wed, 15 Apr 2026 13:06:26 +0000 https://itsupportla2.axionthemes.com/?p=37152 Are You Hesitating to Switch Your IT Provider? Many businesses know their current IT support is not meeting expectations. Systems may be slow, cybersecurity may feel outdated, or technical support may be difficult to reach. However, despite these issues, companies often hesitate to switch IT providers. The reason is simple—business owners worry about disruption, downtime... Source ]]> https://itsupportla.com/switching-it-providers-business-objections-los-angeles/feed/ 0 How do Managed Services Work? | IT Support LA MENU MENU Services IT Services Managed IT Services in LA IT Help Desk Support Service Microsoft 365 Microsoft 365 vs Google Workspace Microsoft Office 365 Microsoft Windows 365 Microsoft Modern Workplace Microsoft Azure Cybersecurity Strategy Security Awareness Training Dark Web Monitoring Backup and Disaster Recovery Services Local Backup Cloud Backup Services Cloud to Cloud Backup Email Migration Google G Suite Migration VoIP Services Providers in LA Cloud Migration IT Disposition & Recycling Website Design Web Design Services in LA Content Writing Graphic Design Marketing Support Increase Visibility with SEO Services in Los Angeles Social Media Marketing Services in LA Office Moves White Label Services Hardware as a Service Business Services IT Strategic Planning IT Processes & Policies Creation Business Continuity Cyber Security Insurance Company Vendor Management Assessments & Compliance HIPAA Assessment & Compliance PCI Assessment & Compliance CMMC Assessment & Compliance FINRA Assessment & Compliance Project Management Industries Legal Firms IT for Law Firms Cybersecurity for Law Firms Accounting and CPAs IT Support for Accounting & CPA Firms Small Businesses Business Technology Consulting Services Customer Stories Kantor & Kantor EGT & Associates LLP Susman Insurance Agency American Analytics Why Choose Us? Why IT Support LA? About Us Employment Opportunities Our Community Service Our Core Values Our Guarantees Our Philosophy Our Testimonials Awards & Recognition Press Releases Affiliations, Certificates and Partners Referral Program Resources Blog IT Resources How to choose an IT provider Free Network & Security Assessment Ransomware Simulator Tool Newsletter IT Tips & Tricks Weekly CyberSecurity Tips Security Breach Assistance TechTips Reports & Guides Office Move Checklist Cyber Security Dos and Don’ts Work From Home Checklist Creating Strong Passwords Best Practices for Secure Telecommuting Securing Settings for Zoom Contact Us Request Information 818-805-0909 [email protected] Support Center MENU MENU Services IT Services Managed IT Services in LA IT Help Desk Support Service Microsoft 365 Microsoft 365 vs Google Workspace Microsoft Office 365 Microsoft Windows 365 Microsoft Modern Workplace Microsoft Azure Cybersecurity Strategy Security Awareness Training Dark Web Monitoring Backup and Disaster Recovery Services Local Backup Cloud Backup Services Cloud to Cloud Backup Email Migration Google G Suite Migration VoIP Services Providers in LA Cloud Migration IT Disposition & Recycling Website Design Web Design Services in LA Content Writing Graphic Design Marketing Support Increase Visibility with SEO Services in Los Angeles Social Media Marketing Services in LA Office Moves White Label Services Hardware as a Service Business Services IT Strategic Planning IT Processes & Policies Creation Business Continuity Cyber Security Insurance Company Vendor Management Assessments & Compliance HIPAA Assessment & Compliance PCI Assessment & Compliance CMMC Assessment & Compliance FINRA Assessment & Compliance Project Management Industries Legal Firms IT for Law Firms Cybersecurity for Law Firms Accounting and CPAs IT Support for Accounting & CPA Firms Small Businesses Business Technology Consulting Services Customer Stories Kantor & Kantor EGT & Associates LLP Susman Insurance Agency American Analytics Why Choose Us? Why IT Support LA? About Us Employment Opportunities Our Community Service Our Core Values Our Guarantees Our Philosophy Our Testimonials Awards & Recognition Press Releases Affiliations, Certificates and Partners Referral Program Resources Blog IT Resources How to choose an IT provider Free Network & Security Assessment Ransomware Simulator Tool Newsletter IT Tips & Tricks Weekly CyberSecurity Tips Security Breach Assistance TechTips Reports & Guides Office Move Checklist Cyber Security Dos and Don’ts Work From Home Checklist Creating Strong Passwords Best Practices for Secure Telecommuting Securing Settings for Zoom Contact Us How do Managed Services Work? If you are a small to mid-size business (SMB) looking into the best form of IT support available, you have undoubtedly run into the term Managed Services Provider, or MSP. ‘MSP’ is one of two often misused ‘buzz words’ in the IT industry. The other is ‘Proactive’ (or proactivity, proactiveness, etc.), which we will address in this article. Even as more and more companies find that a Top-Notch MSP is the way to go for IT, many lesser ‘IT Providers’ are jumping onto the MSP bandwagon, even though many do not find the standards. One of the earmarks of a true MSP is that it allows your company to offload IT operations to a service provider. The MSP assumes an ongoing responsibility for 24-hour monitoring and proactive maintenance/repair. We manage problem prevention/resolution for the IT infrastructure systems serving your business. The Birth of Managed Services The Managed Services model of IT was delivered to the business world via the establishment of the internet. Before that, the only game in town was the frustrating and antiquated model of ‘Break & Fix’ (B&F). This is where your computers break down and your business goes on ‘pause’ until somebody physically shows up in your office, troubleshoots the problem, finds the issue and then fixes it. The main reason why B&F doesn’t work anymore is that usually the above steps can take hours or even a day to resolve. In the meantime, your business has, for the most part, ground to a halt. The emergence of the internet created the ability for IT providers to become MSPs. Once the web took hold, if something goes wrong it can be repaired immediately from literally anywhere in the world. No waiting with only minimal downtime. But those early days merely showed the path towards the undeniable future and industry dominance of the MSP. It quickly became apparent that merely fixing problems when they arose was denying the true advantage of the new MSP model. With the internet, truly ‘Proactive’ maintenance became possible. The Best MSPs do not have the same mentality as the ‘Break & Fix’ (B&F) IT guys who overpopulate the industry. B&F doesn’t work for you, and if they were truly proactive, these IT guys would know it doesn’t work for them, either. This goes well beyond exhibiting the proper experience, skills, and certifications necessary. THOSE attributes should be a given, but they must be a mere starting point. Dig a little deeper. A Top-Notch MSP will have no hesitation outlining their internal policies and procedures and their mandate as to ‘Best Practices’. They will have these in writing and will not be shy or hesitant about sharing them with you. Let’s say that you are interviewing a garden variety B&F IT person, and you ask them if they are Proactive. As often as not you will get an answer like: “Of course! When it breaks down, we proactively come out and fix it!” If you hear that, you are talking to the wrong guy, not an MSP. Get a Pro in there. The MSP you want will share your vision for the future of your enterprise, and it is the MSP’s vision of how to assist you and promote your goals that they implement every day: The same forward-looking practices that keep you up and running, that solves an issue the first time, and that prevents foreseeable issues within your network, is the same thinking that keeps their hours on your network to a minimum. The MSP saves money, and you save money. The Main Benefits of Managed Services: Cost Savings and Reliable IT Budgeting On a monthly subscription/retainer basis, IT costs are predictable and lower than B&F. 24/7 Remote Monitoring and Maintenance (see below) Increased Productivity and Operational Efficiency Cost-Effective Access to Peripheral Technologies With the volum Managed IT Services in Los Angeles | IT Support LA MENU MENU Services IT Services Managed IT Services in LA IT Help Desk Support Service Microsoft 365 Microsoft 365 vs Google Workspace Microsoft Office 365 Microsoft Windows 365 Microsoft Modern Workplace Microsoft Azure Cybersecurity Strategy Security Awareness Training Dark Web Monitoring Backup and Disaster Recovery Services Local Backup Cloud Backup Services Cloud to Cloud Backup Email Migration Google G Suite Migration VoIP Services Providers in LA Cloud Migration IT Disposition & Recycling Website Design Web Design Services in LA Content Writing Graphic Design Marketing Support Increase Visibility with SEO Services in Los Angeles Social Media Marketing Services in LA Office Moves White Label Services Hardware as a Service Business Services IT Strategic Planning IT Processes & Policies Creation Business Continuity Cyber Security Insurance Company Vendor Management Assessments & Compliance HIPAA Assessment & Compliance PCI Assessment & Compliance CMMC Assessment & Compliance FINRA Assessment & Compliance Project Management Industries Legal Firms IT for Law Firms Cybersecurity for Law Firms Accounting and CPAs IT Support for Accounting & CPA Firms Small Businesses Business Technology Consulting Services Customer Stories Kantor & Kantor EGT & Associates LLP Susman Insurance Agency American Analytics Why Choose Us? Why IT Support LA? About Us Employment Opportunities Our Community Service Our Core Values Our Guarantees Our Philosophy Our Testimonials Awards & Recognition Press Releases Affiliations, Certificates and Partners Referral Program Resources Blog IT Resources How to choose an IT provider Free Network & Security Assessment Ransomware Simulator Tool Newsletter IT Tips & Tricks Weekly CyberSecurity Tips Security Breach Assistance TechTips Reports & Guides Office Move Checklist Cyber Security Dos and Don’ts Work From Home Checklist Creating Strong Passwords Best Practices for Secure Telecommuting Securing Settings for Zoom Contact Us Request Information 818-805-0909 [email protected] Support Center MENU MENU Services IT Services Managed IT Services in LA IT Help Desk Support Service Microsoft 365 Microsoft 365 vs Google Workspace Microsoft Office 365 Microsoft Windows 365 Microsoft Modern Workplace Microsoft Azure Cybersecurity Strategy Security Awareness Training Dark Web Monitoring Backup and Disaster Recovery Services Local Backup Cloud Backup Services Cloud to Cloud Backup Email Migration Google G Suite Migration VoIP Services Providers in LA Cloud Migration IT Disposition & Recycling Website Design Web Design Services in LA Content Writing Graphic Design Marketing Support Increase Visibility with SEO Services in Los Angeles Social Media Marketing Services in LA Office Moves White Label Services Hardware as a Service Business Services IT Strategic Planning IT Processes & Policies Creation Business Continuity Cyber Security Insurance Company Vendor Management Assessments & Compliance HIPAA Assessment & Compliance PCI Assessment & Compliance CMMC Assessment & Compliance FINRA Assessment & Compliance Project Management Industries Legal Firms IT for Law Firms Cybersecurity for Law Firms Accounting and CPAs IT Support for Accounting & CPA Firms Small Businesses Business Technology Consulting Services Customer Stories Kantor & Kantor EGT & Associates LLP Susman Insurance Agency American Analytics Why Choose Us? Why IT Support LA? About Us Employment Opportunities Our Community Service Our Core Values Our Guarantees Our Philosophy Our Testimonials Awards & Recognition Press Releases Affiliations, Certificates and Partners Referral Program Resources Blog IT Resources How to choose an IT provider Free Network & Security Assessment Ransomware Simulator Tool Newsletter IT Tips & Tricks Weekly CyberSecurity Tips Security Breach Assistance TechTips Reports & Guides Office Move Checklist Cyber Security Dos and Don’ts Work From Home Checklist Creating Strong Passwords Best Practices for Secure Telecommuting Securing Settings for Zoom Contact Us Managed IT Services in LA What are Managed Services? IT Support LA manages all your IT services for a flat-rate fee so you can focus your efforts on spurring your revenues to grow. As a leading provider of managed IT services in Los Angeles , we tailor your IT solutions to fit you. Let us give you the peace of mind you deserve. We are TRULY PROACTIVE This is the ‘Managed’ part in Managed IT services LA. IT companies like to throw this ‘Buzz Word’ out there, but very few deliver on the promise or even really know what it means: Is your IT provider really PROACTIVE? - When your internet is down, do you call your managed IT services in Los Angeles, or do they notify you? - When Disk C is full on a computer, who notifies who? - When workstations or your server have reached capacity, is it a surprise, or has your IT provider already informed you that they were close to maxing out? IT Support LA actually manages your services. As a provider of managed IT services in LA , we know your system inside and out, and in any of the above scenarios, and more, you can expect us to notify you, not the other way around. What Proactive Los Angeles managed IT Services Mean to You: Vendor Management –Even if we are not the vendor, we will call any vendor that affects your electronic business communications: For example, your internet or VoIP phone systems. You don’t need to call, we will. 24/7 HelpDesk Support; 24/7 Monitoring and Repair – We often repair issues before you even know about them. If you are working on weekends and Holidays, so are we. We are always here for you. We are your Virtual CIO – We are more than just a ‘fix-it’ outfit. We understand the technical needs of your business, and how new technology can help you better meet your goals. IT support LA, managed IT services in LA are your Technology Partners. Policies and Procedures – We create and implement internal Policies & Procedures that are specific to your business, the flow of data, and the particular needs of your users. We are your IT department, as if we had an office there Cybersecurity Platform – From Firewall to Antivirus to User Security Training to a secure, protected Backup System, where reliable data retrieval is routinely tested, we keep your system safe from top to bottom. Dedicated In-House Team – For both LA managed it services and onsite tech visits, you will know your team – both your primary and secondary contacts. No need to explain anything to some ‘new guy’ every week. Everybody that serves your needs is here – local. NO OUTSOURCING. Project Management – As a managed IT services in Los Angeles, we set the Policies and Procedures, and your Dedicated Team faithfully follows our own Project Management guidelines. You can expect that our service is done in a consistent, organized manner that you can count on. Managed IT Services Q & A Q: What are Managed IT Services? A: At a minimum, Managed IT Services provide proactive IT support 24/7, through monitoring, repair, and maintenance, performed by both IT Help Desk and on-site technicians, although the range of services offered by a Managed Services Provider can be massive. Hardware as a Service (HaaS) and Software as a Service (Saas) may be included as well. Q: Why do you need Managed IT Services in Los Angeles? A: Using Managed IT Services saves money – both in IT costs, but in terms of cutting downtime and productivity loss. Everything about IT support and services is taken care by the Managed Services Provider of with minimal client involvement. This allows the client to concentrating only on their business goals – not their IT support. Forbes provides an excellent overview of the factors that help determine if a Managed Services Provider is a good fit for your business. Q: How much should What are examples of IT services? | IT Support LA MENU MENU Services IT Services Managed IT Services in LA IT Help Desk Support Service Microsoft 365 Microsoft 365 vs Google Workspace Microsoft Office 365 Microsoft Windows 365 Microsoft Modern Workplace Microsoft Azure Cybersecurity Strategy Security Awareness Training Dark Web Monitoring Backup and Disaster Recovery Services Local Backup Cloud Backup Services Cloud to Cloud Backup Email Migration Google G Suite Migration VoIP Services Providers in LA Cloud Migration IT Disposition & Recycling Website Design Web Design Services in LA Content Writing Graphic Design Marketing Support Increase Visibility with SEO Services in Los Angeles Social Media Marketing Services in LA Office Moves White Label Services Hardware as a Service Business Services IT Strategic Planning IT Processes & Policies Creation Business Continuity Cyber Security Insurance Company Vendor Management Assessments & Compliance HIPAA Assessment & Compliance PCI Assessment & Compliance CMMC Assessment & Compliance FINRA Assessment & Compliance Project Management Industries Legal Firms IT for Law Firms Cybersecurity for Law Firms Accounting and CPAs IT Support for Accounting & CPA Firms Small Businesses Business Technology Consulting Services Customer Stories Kantor & Kantor EGT & Associates LLP Susman Insurance Agency American Analytics Why Choose Us? Why IT Support LA? About Us Employment Opportunities Our Community Service Our Core Values Our Guarantees Our Philosophy Our Testimonials Awards & Recognition Press Releases Affiliations, Certificates and Partners Referral Program Resources Blog IT Resources How to choose an IT provider Free Network & Security Assessment Ransomware Simulator Tool Newsletter IT Tips & Tricks Weekly CyberSecurity Tips Security Breach Assistance TechTips Reports & Guides Office Move Checklist Cyber Security Dos and Don’ts Work From Home Checklist Creating Strong Passwords Best Practices for Secure Telecommuting Securing Settings for Zoom Contact Us Request Information 818-805-0909 [email protected] Support Center MENU MENU Services IT Services Managed IT Services in LA IT Help Desk Support Service Microsoft 365 Microsoft 365 vs Google Workspace Microsoft Office 365 Microsoft Windows 365 Microsoft Modern Workplace Microsoft Azure Cybersecurity Strategy Security Awareness Training Dark Web Monitoring Backup and Disaster Recovery Services Local Backup Cloud Backup Services Cloud to Cloud Backup Email Migration Google G Suite Migration VoIP Services Providers in LA Cloud Migration IT Disposition & Recycling Website Design Web Design Services in LA Content Writing Graphic Design Marketing Support Increase Visibility with SEO Services in Los Angeles Social Media Marketing Services in LA Office Moves White Label Services Hardware as a Service Business Services IT Strategic Planning IT Processes & Policies Creation Business Continuity Cyber Security Insurance Company Vendor Management Assessments & Compliance HIPAA Assessment & Compliance PCI Assessment & Compliance CMMC Assessment & Compliance FINRA Assessment & Compliance Project Management Industries Legal Firms IT for Law Firms Cybersecurity for Law Firms Accounting and CPAs IT Support for Accounting & CPA Firms Small Businesses Business Technology Consulting Services Customer Stories Kantor & Kantor EGT & Associates LLP Susman Insurance Agency American Analytics Why Choose Us? Why IT Support LA? About Us Employment Opportunities Our Community Service Our Core Values Our Guarantees Our Philosophy Our Testimonials Awards & Recognition Press Releases Affiliations, Certificates and Partners Referral Program Resources Blog IT Resources How to choose an IT provider Free Network & Security Assessment Ransomware Simulator Tool Newsletter IT Tips & Tricks Weekly CyberSecurity Tips Security Breach Assistance TechTips Reports & Guides Office Move Checklist Cyber Security Dos and Don’ts Work From Home Checklist Creating Strong Passwords Best Practices for Secure Telecommuting Securing Settings for Zoom Contact Us What are examples of IT services? The marriage between a company’s core business and their IT infrastructure and operations continues to grow in importance. It is not enough to simply manage and sell your product or service. The reliability your network is the key facilitator of your enterprise. It’s like that old song, ‘Love and Marriage’: “This, I tell you, brother: “You can’t have one without the other.” There are several models for handling your IT needs: In-house person or department 3 rd party, offsite ‘Time & Materials’ (what we call ‘Break & Fix’ (B&F). Managed Services Providers (MSPs) While many In-House IT Departments utilize MSPs as auxiliary IT, performing specialized tasks and ‘back end’ IT (security, backups, licensing etc.), the market for the antiquated Break & Fix ‘IT Guy’ shrinks every year, as technology becomes more and more a part of any basic business operation. For complete 3 rd Party IT, it is the MSP that companies are turning to in droves. What constitutes necessary IT services? The key elements Hardware: A physical, touchable device such as a desktop/workstation, monitor, mouse, keyboard, cabling, WiFi, and the servers. Printers and scanners are peripheral. Software: What makes the system run: Operating Systems, such as Windows, and applications like a CRM or Quickbooks, plus any specific software necessary for your type of business. Network Infrastructure A systems’ Infrastructure designates how all the components are connected and work together, including the internet and peripheral devices such as printers, scanners, VoIP phones, security camera systems, and any connected industrial machinery. Anything that you operate or monitor using computers. When it comes to the overall network, The IT provider’s main goals are twofold: 1) Keep everything running. 2) Keep the network safe from any internal or external threats. IT accomplishes both through proactive monitoring and maintenance, the use of Firewalls, Anti-Virus (AV) and applications like spam filtering for emails. Proactive monitoring gives an ongoing status report on the network, but also spots anomalies in traffic that may indicate an intrusion. When things are running, yet differently , that is a red flag that requires closer examination. Network Policies and Procedures (P&P) need to be created and followed without exception. The IT provider will usually set these in motion, with the input of the business insofar as the P&P affects their users. The P&P will include access procedures, such as Multi-Factor Authentication (MFA) and any required restrictions. BYOD and Mobile Computing. This year, the remote workforce has propagated exponentially with the COVID-19 pandemic, but it is typically not a new situation. Telecommuting has long been in effect, as well as salespeople who work on the ‘Bring Your Own Device (BYOD)’ model, using their smart phones and tablets to communicate and interact with the office network. Extra steps must be taken to maintain the security of these remote connections. Mobile Device Management (MDM) ensures that all in-office P&P are followed and enacted on the mobile devices as well. Cloud Computing It makes sense that more companies are moving to the cloud – not just for email hosting and offsite data backups, but for the entirety of their applications. IT Services, especially MSPs, either provide cloud access directly, or help businesses manage their cloud services in two ways: 1) They help with configuring and managing the cloud system. They will help with the complex work of setting up cloud hosted applications and data as well as resolve errors and downtime. 2) They will keep your cloud systems secure from threats, such as intrusions. The idea — as with all other types of m Contact IT Support LA for Expert IT Help | IT Support LA MENU MENU Services IT Services Managed IT Services in LA IT Help Desk Support Service Microsoft 365 Microsoft 365 vs Google Workspace Microsoft Office 365 Microsoft Windows 365 Microsoft Modern Workplace Microsoft Azure Cybersecurity Strategy Security Awareness Training Dark Web Monitoring Backup and Disaster Recovery Services Local Backup Cloud Backup Services Cloud to Cloud Backup Email Migration Google G Suite Migration VoIP Services Providers in LA Cloud Migration IT Disposition & Recycling Website Design Web Design Services in LA Content Writing Graphic Design Marketing Support Increase Visibility with SEO Services in Los Angeles Social Media Marketing Services in LA Office Moves White Label Services Hardware as a Service Business Services IT Strategic Planning IT Processes & Policies Creation Business Continuity Cyber Security Insurance Company Vendor Management Assessments & Compliance HIPAA Assessment & Compliance PCI Assessment & Compliance CMMC Assessment & Compliance FINRA Assessment & Compliance Project Management Industries Legal Firms IT for Law Firms Cybersecurity for Law Firms Accounting and CPAs IT Support for Accounting & CPA Firms Small Businesses Business Technology Consulting Services Customer Stories Kantor & Kantor EGT & Associates LLP Susman Insurance Agency American Analytics Why Choose Us? Why IT Support LA? About Us Employment Opportunities Our Community Service Our Core Values Our Guarantees Our Philosophy Our Testimonials Awards & Recognition Press Releases Affiliations, Certificates and Partners Referral Program Resources Blog IT Resources How to choose an IT provider Free Network & Security Assessment Ransomware Simulator Tool Newsletter IT Tips & Tricks Weekly CyberSecurity Tips Security Breach Assistance TechTips Reports & Guides Office Move Checklist Cyber Security Dos and Don’ts Work From Home Checklist Creating Strong Passwords Best Practices for Secure Telecommuting Securing Settings for Zoom Contact Us Request Information 818-805-0909 [email protected] Support Center MENU MENU Services IT Services Managed IT Services in LA IT Help Desk Support Service Microsoft 365 Microsoft 365 vs Google Workspace Microsoft Office 365 Microsoft Windows 365 Microsoft Modern Workplace Microsoft Azure Cybersecurity Strategy Security Awareness Training Dark Web Monitoring Backup and Disaster Recovery Services Local Backup Cloud Backup Services Cloud to Cloud Backup Email Migration Google G Suite Migration VoIP Services Providers in LA Cloud Migration IT Disposition & Recycling Website Design Web Design Services in LA Content Writing Graphic Design Marketing Support Increase Visibility with SEO Services in Los Angeles Social Media Marketing Services in LA Office Moves White Label Services Hardware as a Service Business Services IT Strategic Planning IT Processes & Policies Creation Business Continuity Cyber Security Insurance Company Vendor Management Assessments & Compliance HIPAA Assessment & Compliance PCI Assessment & Compliance CMMC Assessment & Compliance FINRA Assessment & Compliance Project Management Industries Legal Firms IT for Law Firms Cybersecurity for Law Firms Accounting and CPAs IT Support for Accounting & CPA Firms Small Businesses Business Technology Consulting Services Customer Stories Kantor & Kantor EGT & Associates LLP Susman Insurance Agency American Analytics Why Choose Us? Why IT Support LA? About Us Employment Opportunities Our Community Service Our Core Values Our Guarantees Our Philosophy Our Testimonials Awards & Recognition Press Releases Affiliations, Certificates and Partners Referral Program Resources Blog IT Resources How to choose an IT provider Free Network & Security Assessment Ransomware Simulator Tool Newsletter IT Tips & Tricks Weekly CyberSecurity Tips Security Breach Assistance TechTips Reports & Guides Office Move Checklist Cyber Security Dos and Don’ts Work From Home Checklist Creating Strong Passwords Best Practices for Secure Telecommuting Securing Settings for Zoom Contact Us Contact Us We look forward to hearing from you. IT Support LA 26635 Agoura Road, Suite 250 Calabasas, CA 91302 24009 Ventura Blvd Suite 240 Calabasas, CA 91302 --> Phone 818-805-0909 Email [email protected] Why Choose Us? Why IT Support LA? 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Subscribe © Copyright 2026 IT Support LA Site Map | Privacy Policy | Terms of Use What are the Benefits of Managed Services? | IT Support LA MENU MENU Services IT Services Managed IT Services in LA IT Help Desk Support Service Microsoft 365 Microsoft 365 vs Google Workspace Microsoft Office 365 Microsoft Windows 365 Microsoft Modern Workplace Microsoft Azure Cybersecurity Strategy Security Awareness Training Dark Web Monitoring Backup and Disaster Recovery Services Local Backup Cloud Backup Services Cloud to Cloud Backup Email Migration Google G Suite Migration VoIP Services Providers in LA Cloud Migration IT Disposition & Recycling Website Design Web Design Services in LA Content Writing Graphic Design Marketing Support Increase Visibility with SEO Services in Los Angeles Social Media Marketing Services in LA Office Moves White Label Services Hardware as a Service Business Services IT Strategic Planning IT Processes & Policies Creation Business Continuity Cyber Security Insurance Company Vendor Management Assessments & Compliance HIPAA Assessment & Compliance PCI Assessment & Compliance CMMC Assessment & Compliance FINRA Assessment & Compliance Project Management Industries Legal Firms IT for Law Firms Cybersecurity for Law Firms Accounting and CPAs IT Support for Accounting & CPA Firms Small Businesses Business Technology Consulting Services Customer Stories Kantor & Kantor EGT & Associates LLP Susman Insurance Agency American Analytics Why Choose Us? Why IT Support LA? About Us Employment Opportunities Our Community Service Our Core Values Our Guarantees Our Philosophy Our Testimonials Awards & Recognition Press Releases Affiliations, Certificates and Partners Referral Program Resources Blog IT Resources How to choose an IT provider Free Network & Security Assessment Ransomware Simulator Tool Newsletter IT Tips & Tricks Weekly CyberSecurity Tips Security Breach Assistance TechTips Reports & Guides Office Move Checklist Cyber Security Dos and Don’ts Work From Home Checklist Creating Strong Passwords Best Practices for Secure Telecommuting Securing Settings for Zoom Contact Us Request Information 818-805-0909 [email protected] Support Center MENU MENU Services IT Services Managed IT Services in LA IT Help Desk Support Service Microsoft 365 Microsoft 365 vs Google Workspace Microsoft Office 365 Microsoft Windows 365 Microsoft Modern Workplace Microsoft Azure Cybersecurity Strategy Security Awareness Training Dark Web Monitoring Backup and Disaster Recovery Services Local Backup Cloud Backup Services Cloud to Cloud Backup Email Migration Google G Suite Migration VoIP Services Providers in LA Cloud Migration IT Disposition & Recycling Website Design Web Design Services in LA Content Writing Graphic Design Marketing Support Increase Visibility with SEO Services in Los Angeles Social Media Marketing Services in LA Office Moves White Label Services Hardware as a Service Business Services IT Strategic Planning IT Processes & Policies Creation Business Continuity Cyber Security Insurance Company Vendor Management Assessments & Compliance HIPAA Assessment & Compliance PCI Assessment & Compliance CMMC Assessment & Compliance FINRA Assessment & Compliance Project Management Industries Legal Firms IT for Law Firms Cybersecurity for Law Firms Accounting and CPAs IT Support for Accounting & CPA Firms Small Businesses Business Technology Consulting Services Customer Stories Kantor & Kantor EGT & Associates LLP Susman Insurance Agency American Analytics Why Choose Us? Why IT Support LA? About Us Employment Opportunities Our Community Service Our Core Values Our Guarantees Our Philosophy Our Testimonials Awards & Recognition Press Releases Affiliations, Certificates and Partners Referral Program Resources Blog IT Resources How to choose an IT provider Free Network & Security Assessment Ransomware Simulator Tool Newsletter IT Tips & Tricks Weekly CyberSecurity Tips Security Breach Assistance TechTips Reports & Guides Office Move Checklist Cyber Security Dos and Don’ts Work From Home Checklist Creating Strong Passwords Best Practices for Secure Telecommuting Securing Settings for Zoom Contact Us What are the Benefits of Managed Services? The short answer might be ‘Peace of Mind’, but there is much more to it than that. Of course, the benefits depend on what you are used to. From start-up to today, many companies have taken similar paths. Take for example the average, home based business: Originally a one-person operation, usually the owner, a friend, or relative sets up the single computer needed. As the business grows, the IT needs generally don’t change until there are at least five users, usually ten. The employees now need to be able to share information, so a server is installed to connect them all. This is where the original simplicity goes by the wayside. Business is going well, the owner gets too busy and the IT needs outgrow the friend or relative how may have been pitching in to help. Perhaps for a time, they call on a local ‘IT guy’ who operates on the obsolete ‘Break & Fix’ (B&F) models of service: Something breaks, the IT guy comes out to fix it and bills for his time and any materials needed. As the business continues to grow and the employees are increasingly busy, any downtime becomes more of a liability – a threat to the bottom line if orders are not filled or services not provided on time. The company has certainly reached that plateau where Managed IT Services become cost-effective. There are many benefits that a Top-Notch MSP can offer. Most fall under these four crucial areas: 1: Cost Savings These savings are not just about the hours the B&F IT guy charges, but also about the very real cost of downtime. What is the loss of a customer worth? No business owner wants to have to calculate that after the fact. It is time to take good look at a Managed Service Provider (MSP). The term ‘MSP’ has become a buzz word for IT providers, just like the term ‘Proactive’, but many ‘IT guys’ who throw these terms out there are neither one. The simplest and first test is: do they provide 24/7 remote monitoring and repair? If they do not, move on to a true MSP. Top-Notch MSPs, like IT Support LA , operate on a subscription or retainer basis: A Flat Fee per user for all-encompassing support. You, the client, is billed monthly (occasionally on annual basis) for all services, including Help Desk remote monitoring and Onsite Technician visits. This allows you to evaluate the MSP’s cost-effectiveness going forward and will reconcile the pile of separate bills the B&F IT guy has generated. Up until this examination, many up-and-coming businesses had only a vague idea what they were truly paying for IT. Often, it takes reaching a ‘tipping point’ in the cash outlay for IT that brings a business to our door. The fact is, an MSP can generally offer a vastly superior scope of services for the same, or less money than the B&F IT guy. The best MSPs tailor a solution specifically for what you need. Mid-level MSPs might have ‘Gold, Silver & Bronze’ Plan offerings which tend to be expensive as they typically include extraneous services that you don’t need. This cookie-cutter approach leads to an inferior MSP trying to ‘Shoehorn’ you into one of their Plans, which produces a less than optimal fit, both in cost and in services. A Top MSP performs ‘Discovery’ on the business, which not only tells them what IT infrastructure your business has, but by listening to you, they discover exactly what you need. The MSP then produces a proposal and a Service Level Agreement (SLA) that’s customized to the customer’s precise needs, allowing them to efficiently manage hardware and software, increase productivity and reduce the total cost of application ownership. How Does the MSP Keep Costs Low? A major factor is True Proactiveness. The MSP knows everything about your system and predicts the potential f