◈ Homepage — http://www.mnhc.org/Skip to main content Important notice for patients: Information about the TriZetto data incident and resources available to affected patients. Read the full notice → (Español) Call center: (415) 552-3870 — Mon–Fri 8am–5pm Se habla español Español About Us ▼ Careers WE'RE HIRING Patients ▼ Medical Services ▼ Community Programs ▼ Locations & Hours ▼ Contact Donate FEDERALLY QUALIFIED HEALTH CENTER · SERVING SF SINCE 1967 Quality Healthcare for San Francisco Atención médica de calidad para San Francisco Compassionate, patient-centered care in the Mission District and beyond — regardless of ability to pay. Bilingual English/Spanish. Call (415) 552-3870 How to reach us Call for care (415) 552-3870 Mon–Fri 8am–5pm Become a patient New patients welcome — sliding-scale fees, regardless of ability to pay. After-hours line (415) 552-3870 For MNHC patients. Mon–Fri 5pm–8am and weekends — call the same number and follow the prompts. Important notice for patients: TriZetto data incident Please review the notice and resources available to affected patients. Available in English and Spanish. Notice (English, PDF) Aviso (Español, PDF) FAQ (English, PDF) Preguntas frecuentes (Español, PDF) Press release (PDF) FIND US Five Locations Across SF In the neighborhoods we serve — with after-hours line access for all MNHC patients at (415) 552-3870. Shotwell Clinic 240 Shotwell St, San Francisco, CA 94110 Excelsior Clinic 4836 Mission St, San Francisco, CA 94112 Mission Neighborhood Resource Center 165 Capp St, San Francisco, CA 94110 Latino Prevention Center 1663 Mission St #400, San Francisco, CA 94103 John O'Connell Teen Clinic 2355 Folsom St, San Francisco, CA 94110 View all locations & hours “ Our Mission Mission Neighborhood Health Center honors our Latino roots with a tradition of providing compassionate, patient-centered care. We advocate for health equity and deliver innovative, high-quality services responsive to the neighborhoods and diverse communities we serve. Learn about MNHC PATIENT VOICES What Our Community Says “ MNHC is about building a healthy community. Fernando Gomez Benitez MNHC Deputy Director “ Twenty-four years ago I walked in to Clínica Esperanza with a new diagnosis that everybody thought was the beginning of the end. The Clinic became a safe haven in many ways. I believe the clinic helped save my life. Per Eidspjeld Former patient, Clínica Esperanza “ I am very happy with how they took care of my daughter. The entire staff has been very kind. Mother of a pediatrics patient MNHC Pediatrics “ The MNHC prenatal program gave me lots of information about nutrition, family planning, and legal resources, and gave me lots of emotional support in a welcoming environment. Rosa N. MNHC patient TRUST & TRANSPARENCY We believe in public accountability. Annual Economic Statement EIN, board officers, 990, 501(c)(3), audited financials, CA registry. View disclosures Nondiscrimination & Language Civil rights, language assistance in 15 languages, how to file a grievance. Read notice Accessibility Statement This site is designed to meet WCAG 2.1 Level AA. Report a barrier to access. Read statement Notice of Privacy Practices How we use and protect your health information. English & Spanish PDFs. View NPP Grievances & compliance concerns Contact MNHC's compliance team: [email protected] · (415) 552-3870 ext. 2284. Hearing or speech limitations? Dial 711 for California Relay Service — 24/7. FTCA & FEDERAL DEEMED STATUS FTCA: Mission Neighborhood Health Center is licensed by the State of California, led by an independent board of directors and is a Federally Qualified Health Center Program grantee under 42 U.S.C. 254b. All providers are deemed federal employees, with resultant coverage under the Federal Tort Claims Act (FTCA) for actions within the scope of deemed employment, pursuant to 42 U.S.C 233(g)-(n). This health center has Federal PHS deemed status with respect to certain health or health-related claims, including medical malpractice claims. For itself and its covered individuals. ACCREDITATIONS & RECOGNITION (415) 552-3870 Health information disclaimer For information only — not medical advice. Content on this site does not replace professional medical judgment, diagnosis, or treatment. If this is a medical emergency, call 911. For non-emergency MNHC care, call (415) 552-3870. For mental health crisis support, dial 988. Hearing or speech limitations: dial 711 for California Relay. More resources → CONTACT 240 Shotwell St San Francisco, CA 94110 (415) 552-3870 Mon–Fri 8:00am–5:00pm Honoring our Latino roots with compassionate, patient-centered care — regardless of ability to pay. MEDICAL SERVICES Adult & Senior Medicine Pediatrics Women's Clinic (Prenatal/GYN) Teen Clinic Services Family Dental Services HIV Services Pharmacy & Laboratory Optometry LOCATIONS Shotwell Clinic Excelsior Clinic Resource Center Latino Prevention Center John O'Connell Teen Clinic COMMUNITY Wellness Groups Latino Prevention Center Mission Neighborhood Resource Center QUICK LINKS About Us Board & Staff Patients Patient Resources News Careers Contact Notice of Privacy Practices (HIPAA) Website Privacy Policy Notice of Nondiscrimination Language Assistance & Auxiliary Aids Sliding Fee Discount Program Accessibility Statement Terms of Use © 2026 Mission Neighborhood Health Center. All rights reserved. Mission Neighborhood Health Center is licensed by the State of California, led by an independent board of directors and is a Federally Qualified Health Center Program grantee under 42 U.S.C. 254b. All providers are deemed federal employees, with resultant coverage under the Federal Tort Claims Act (FTCA) for actions within the scope of deemed employment, pursuant to 42 U.S.C 233(g)-(n). This health center has Federal PHS deemed status with respect to certain health or health-related claims, including medical malpractice claims. For itself and its covered individuals. ◈ Interior Pages — 35 pages crawledExcelsior Clinic | Mission Neighborhood Health Center Skip to main content Important notice for patients: Information about the TriZetto data incident and resources available to affected patients. Read the full notice → (Español) (415) 552-3870 Call center: (415) 552-3870 — Mon–Fri 8am–5pm Se habla español Español About Us ▼ Careers We're Hiring Patients ▼ Medical Services ▼ Community Programs ▼ Locations & Hours ▼ Contact Donate Loading… Cargando… (415) 552-3870 Health information disclaimer For information only — not medical advice. Content on this site does not replace professional medical judgment, diagnosis, or treatment. If this is a medical emergency, call 911 . For non-emergency MNHC care, call (415) 552-3870 . For mental health crisis support, dial 988 . Hearing or speech limitations: dial 711 for California Relay. More resources → Contact 240 Shotwell St San Francisco, CA 94110 (415) 552-3870 Mon–Fri 8:00am–5:00pm Honoring our Latino roots with compassionate, patient-centered care — regardless of ability to pay. Medical Services Adult & Senior Medicine Pediatrics Women's Clinic (Prenatal/GYN) Teen Clinic Services Family Dental Services HIV Services Pharmacy & Laboratory Optometry Locations Shotwell Clinic Excelsior Clinic Resource Center Latino Prevention Center John O'Connell Teen Clinic Community Wellness Groups Latino Prevention Center Mission Neighborhood Resource Center Quick Links About Us Board & Staff Patients Patient Resources News Careers Contact Notice of Privacy Practices (HIPAA) Website Privacy Policy Notice of Nondiscrimination Language Assistance & Auxiliary Aids Sliding Fee Discount Program Accessibility Statement Terms of Use © 2026 Mission Neighborhood Health Center. All rights reserved. Mission Neighborhood Health Center is licensed by the State of California, led by an independent board of directors and is a Federally Qualified Health Center Program grantee under 42 U.S.C. 254b. All providers are deemed federal employees, with resultant coverage under the Federal Tort Claims Act (FTCA) for actions within the scope of deemed employment, pursuant to 42 U.S.C 233(g)-(n). This health center has Federal PHS deemed status with respect to certain health or health-related claims, including medical malpractice claims. For itself and its covered individuals. Call us Get care Locations Excelsior Clinic Newly relocated to Islais Place — expanded services including dental. Address 4836 Mission Street, San Francisco, CA 94112 Get directions Phone (415) 552-3870 (appointments) (415) 406-1353 (main) Fax: (415) 452-9307 Hours Mon–Fri 8am–5pm Transit MUNI 14, 14R, 49 (opens in a new tab) Services Offered Adult Medicine Pediatrics Women's Clinic (Prenatal/GYN) Teen Services Behavioral Health Dental Health Education Nutrition Wellness Services Laboratory Most private insurance, Medi-Cal (opens in a new tab) , and Medicare (opens in a new tab) accepted. After-hours: Free for patients Mon–Fri 5pm–7:59am and weekends · (415) 552-3870 Get Started Today Ready to make an appointment? New patients welcome · We accept Medi-Cal & most insurance · We help you enroll · Sliding-scale fees (415) 552-3870 How appointments work HIV Services — Clínica Esperanza | Mission Neighborhood Health Center Skip to main content Important notice for patients: Information about the TriZetto data incident and resources available to affected patients. Read the full notice → (Español) (415) 552-3870 Call center: (415) 552-3870 — Mon–Fri 8am–5pm Se habla español Español About Us ▼ Careers We're Hiring Patients ▼ Medical Services ▼ Community Programs ▼ Locations & Hours ▼ Contact Donate Loading… Cargando… (415) 552-3870 Health information disclaimer For information only — not medical advice. Content on this site does not replace professional medical judgment, diagnosis, or treatment. If this is a medical emergency, call 911 . For non-emergency MNHC care, call (415) 552-3870 . For mental health crisis support, dial 988 . Hearing or speech limitations: dial 711 for California Relay. More resources → Contact 240 Shotwell St San Francisco, CA 94110 (415) 552-3870 Mon–Fri 8:00am–5:00pm Honoring our Latino roots with compassionate, patient-centered care — regardless of ability to pay. Medical Services Adult & Senior Medicine Pediatrics Women's Clinic (Prenatal/GYN) Teen Clinic Services Family Dental Services HIV Services Pharmacy & Laboratory Optometry Locations Shotwell Clinic Excelsior Clinic Resource Center Latino Prevention Center John O'Connell Teen Clinic Community Wellness Groups Latino Prevention Center Mission Neighborhood Resource Center Quick Links About Us Board & Staff Patients Patient Resources News Careers Contact Notice of Privacy Practices (HIPAA) Website Privacy Policy Notice of Nondiscrimination Language Assistance & Auxiliary Aids Sliding Fee Discount Program Accessibility Statement Terms of Use © 2026 Mission Neighborhood Health Center. All rights reserved. Mission Neighborhood Health Center is licensed by the State of California, led by an independent board of directors and is a Federally Qualified Health Center Program grantee under 42 U.S.C. 254b. All providers are deemed federal employees, with resultant coverage under the Federal Tort Claims Act (FTCA) for actions within the scope of deemed employment, pursuant to 42 U.S.C 233(g)-(n). This health center has Federal PHS deemed status with respect to certain health or health-related claims, including medical malpractice claims. For itself and its covered individuals. Call us Get care Medical Services HIV Services — Clínica Esperanza Clínica Esperanza (Clinic of Hope) offers a continuum of nationally recognized HIV care. We are the only healthcare facility in San Francisco offering all services in Spanish for monolingual clients. What we offer Medical care with sensitivity and compassion Case management Health education Nutritional counseling Dental referrals Treatment adherence support Integrated behavioral health Peer advocacy from HIV+ staff members Support and wellness groups Hermanos de Luna y Sol (risk-reduction for Spanish-speaking gay/bisexual men) All services available in Spanish for monolingual clients Locations Shotwell Clinic — Clínica Esperanza 240 Shotwell St, SF 94110 (415) 552-3870 Mon 8am–5pm · Tue–Thu 11am–8pm · Fri 8am–5pm Latino Prevention Center 1663 Mission St #400, SF 94103 (415) 240-4104 Mon & Wed 10am–8pm · Tue, Thu & Fri 10am–6pm Fax: (415) 431-3212 · After-hours line for MNHC patients — (415) 552-3870 , follow the prompts. Get Started Today Ready to make an appointment? New patients welcome · We accept Medi-Cal & most insurance · We help you enroll · Sliding-scale fees (415) 552-3870 How appointments work Latino Prevention Center | Mission Neighborhood Health Center Skip to main content Important notice for patients: Information about the TriZetto data incident and resources available to affected patients. Read the full notice → (Español) (415) 552-3870 Call center: (415) 552-3870 — Mon–Fri 8am–5pm Se habla español Español About Us ▼ Careers We're Hiring Patients ▼ Medical Services ▼ Community Programs ▼ Locations & Hours ▼ Contact Donate Loading… Cargando… (415) 552-3870 Health information disclaimer For information only — not medical advice. Content on this site does not replace professional medical judgment, diagnosis, or treatment. If this is a medical emergency, call 911 . For non-emergency MNHC care, call (415) 552-3870 . For mental health crisis support, dial 988 . Hearing or speech limitations: dial 711 for California Relay. More resources → Contact 240 Shotwell St San Francisco, CA 94110 (415) 552-3870 Mon–Fri 8:00am–5:00pm Honoring our Latino roots with compassionate, patient-centered care — regardless of ability to pay. Medical Services Adult & Senior Medicine Pediatrics Women's Clinic (Prenatal/GYN) Teen Clinic Services Family Dental Services HIV Services Pharmacy & Laboratory Optometry Locations Shotwell Clinic Excelsior Clinic Resource Center Latino Prevention Center John O'Connell Teen Clinic Community Wellness Groups Latino Prevention Center Mission Neighborhood Resource Center Quick Links About Us Board & Staff Patients Patient Resources News Careers Contact Notice of Privacy Practices (HIPAA) Website Privacy Policy Notice of Nondiscrimination Language Assistance & Auxiliary Aids Sliding Fee Discount Program Accessibility Statement Terms of Use © 2026 Mission Neighborhood Health Center. All rights reserved. Mission Neighborhood Health Center is licensed by the State of California, led by an independent board of directors and is a Federally Qualified Health Center Program grantee under 42 U.S.C. 254b. All providers are deemed federal employees, with resultant coverage under the Federal Tort Claims Act (FTCA) for actions within the scope of deemed employment, pursuant to 42 U.S.C 233(g)-(n). This health center has Federal PHS deemed status with respect to certain health or health-related claims, including medical malpractice claims. For itself and its covered individuals. Call us Get care Locations Latino Prevention Center A collaboration with Instituto Familiar de La Raza — prevention and wellness services for individuals at risk for or living with HIV. Address 1663 Mission Street, Suite 400, San Francisco, CA 94103 Get directions Phone (415) 240-4104 Hours Mon & Wed 10am–8pm · Tue, Thu & Fri 10am–6pm Transit MUNI 14, 14R, 49 (opens in a new tab) Services Offered Rapid, confidential HIV testing Enrollment in Healthy San Francisco Health plan enrollment through Covered California HIV prevention and wellness services Operated in collaboration with Instituto Familiar de La Raza (opens in a new tab) . Enrollment help available for Healthy San Francisco (opens in a new tab) and Covered California (opens in a new tab) . Note: No medical services are offered at this location. For medical appointments, call (415) 552-3870 . Get Started Today Ready to make an appointment? New patients welcome · We accept Medi-Cal & most insurance · We help you enroll · Sliding-scale fees (415) 552-3870 How appointments work Patient Resources | Mission Neighborhood Health Center Skip to main content Important notice for patients: Information about the TriZetto data incident and resources available to affected patients. Read the full notice → (Español) (415) 552-3870 Call center: (415) 552-3870 — Mon–Fri 8am–5pm Se habla español Español About Us ▼ Careers We're Hiring Patients ▼ Medical Services ▼ Community Programs ▼ Locations & Hours ▼ Contact Donate Loading… Cargando… (415) 552-3870 Health information disclaimer For information only — not medical advice. Content on this site does not replace professional medical judgment, diagnosis, or treatment. If this is a medical emergency, call 911 . For non-emergency MNHC care, call (415) 552-3870 . For mental health crisis support, dial 988 . Hearing or speech limitations: dial 711 for California Relay. More resources → Contact 240 Shotwell St San Francisco, CA 94110 (415) 552-3870 Mon–Fri 8:00am–5:00pm Honoring our Latino roots with compassionate, patient-centered care — regardless of ability to pay. Medical Services Adult & Senior Medicine Pediatrics Women's Clinic (Prenatal/GYN) Teen Clinic Services Family Dental Services HIV Services Pharmacy & Laboratory Optometry Locations Shotwell Clinic Excelsior Clinic Resource Center Latino Prevention Center John O'Connell Teen Clinic Community Wellness Groups Latino Prevention Center Mission Neighborhood Resource Center Quick Links About Us Board & Staff Patients Patient Resources News Careers Contact Notice of Privacy Practices (HIPAA) Website Privacy Policy Notice of Nondiscrimination Language Assistance & Auxiliary Aids Sliding Fee Discount Program Accessibility Statement Terms of Use © 2026 Mission Neighborhood Health Center. All rights reserved. Mission Neighborhood Health Center is licensed by the State of California, led by an independent board of directors and is a Federally Qualified Health Center Program grantee under 42 U.S.C. 254b. All providers are deemed federal employees, with resultant coverage under the Federal Tort Claims Act (FTCA) for actions within the scope of deemed employment, pursuant to 42 U.S.C 233(g)-(n). This health center has Federal PHS deemed status with respect to certain health or health-related claims, including medical malpractice claims. For itself and its covered individuals. Call us Get care Patients Patient Resources Curated links to insurance enrollment, crisis lines, public-health information, transit, and community help. All third-party links open in a new tab. ⚠️ TriZetto Data Incident — Patient Notice MNHC is aware of a data incident involving TriZetto, a billing vendor. If you believe you may be affected, please review the full notice for details about what happened, what information may have been involved, and steps you can take to protect yourself. Read the full TriZetto patient notice → FAQ — English/Spanish (PDF) FAQ — English only (PDF) Preguntas Frecuentes — Español (PDF) Aviso en Español (PDF) Press Release — English (PDF) Comunicado — Español (PDF) Website Notice (PDF) Crisis & Urgent Help If you or someone you love is in danger, use these first. Medical emergency Call 911 immediately for life-threatening emergencies. 911 988 Suicide & Crisis Lifeline 24/7 confidential support. Call or text 988. 988 Visit website (opens in a new tab) 711 California Relay Service 24/7 service for people who are deaf, hard of hearing, or have a speech disability. 711 Visit website (opens in a new tab) MNHC after-hours line For MNHC patients — Mon–Fri 5pm–8am and weekends. (415) 552-3870 Insurance & Enrollment We can help you sign up — call us or use these links. Healthy San Francisco City program offering health services to uninsured SF residents. Visit website (opens in a new tab) Medi-Cal California's Medicaid program — health coverage for eligible residents. Visit website (opens in a new tab) Covered California California's official health insurance marketplace. Visit website (opens in a new tab) Medicare Federal health coverage for people 65+ and certain younger people with disabilities. Visit website (opens in a new tab) Your Records Request a copy of your medical records. Medical Records request Call MNHC Medical Records directly. (415) 552-3870 TriZetto Breach Patient Notice Information and resources for patients affected by the TriZetto data incident. Visit website (opens in a new tab) Public Health Information Trustworthy information from public-health agencies. San Francisco Department of Public Health Local public-health alerts, vaccine information, and resources. Visit website (opens in a new tab) California Department of Public Health Statewide public-health information and current advisories. Visit website (opens in a new tab) Centers for Disease Control & Prevention National guidance on diseases, vaccines, and travel health. Visit website (opens in a new tab) MedlinePlus (NIH) Plain-language information about health conditions, drugs, and tests. Visit website (opens in a new tab) Community Help Housing, food, legal aid, and more. 211 Bay Area 24/7 connection to local food, housing, employment, and other services. 211 Visit website (opens in a new tab) Instituto Familiar de La Raza MNHC's collaborator on the Latino Prevention Center — Latino mental health and family services. Visit website (opens in a new tab) San Francisco Health Network Public hospitals and specialty clinics — most MNHC referrals route here. Visit website (opens in a new tab) Getting to MNHC Transit options to our clinics. BART (Bay Area Rapid Transit) Closest stations: 16th St Mission and 24th St Mission. Visit website (opens in a new tab) SFMTA / MUNI MUNI buses 12, 14, 14R, 22, 33, 49, 53 all serve clinics in the Mission. Visit website (opens in a new tab) SamTrans Bus service connecting San Mateo County to San Francisco. Visit website (opens in a new tab) Notice of Privacy Practices (HIPAA) | Mission Neighborhood Health Center Skip to main content Important notice for patients: Information about the TriZetto data incident and resources available to affected patients. Read the full notice → (Español) (415) 552-3870 Call center: (415) 552-3870 — Mon–Fri 8am–5pm Se habla español Español About Us ▼ Careers We're Hiring Patients ▼ Medical Services ▼ Community Programs ▼ Locations & Hours ▼ Contact Donate Loading… Cargando… (415) 552-3870 Health information disclaimer For information only — not medical advice. Content on this site does not replace professional medical judgment, diagnosis, or treatment. If this is a medical emergency, call 911 . For non-emergency MNHC care, call (415) 552-3870 . For mental health crisis support, dial 988 . Hearing or speech limitations: dial 711 for California Relay. More resources → Contact 240 Shotwell St San Francisco, CA 94110 (415) 552-3870 Mon–Fri 8:00am–5:00pm Honoring our Latino roots with compassionate, patient-centered care — regardless of ability to pay. Medical Services Adult & Senior Medicine Pediatrics Women's Clinic (Prenatal/GYN) Teen Clinic Services Family Dental Services HIV Services Pharmacy & Laboratory Optometry Locations Shotwell Clinic Excelsior Clinic Resource Center Latino Prevention Center John O'Connell Teen Clinic Community Wellness Groups Latino Prevention Center Mission Neighborhood Resource Center Quick Links About Us Board & Staff Patients Patient Resources News Careers Contact Notice of Privacy Practices (HIPAA) Website Privacy Policy Notice of Nondiscrimination Language Assistance & Auxiliary Aids Sliding Fee Discount Program Accessibility Statement Terms of Use © 2026 Mission Neighborhood Health Center. All rights reserved. Mission Neighborhood Health Center is licensed by the State of California, led by an independent board of directors and is a Federally Qualified Health Center Program grantee under 42 U.S.C. 254b. All providers are deemed federal employees, with resultant coverage under the Federal Tort Claims Act (FTCA) for actions within the scope of deemed employment, pursuant to 42 U.S.C 233(g)-(n). This health center has Federal PHS deemed status with respect to certain health or health-related claims, including medical malpractice claims. For itself and its covered individuals. Call us Get care Patients Notice of Privacy Practices This Notice describes how medical information about you may be used and disclosed and how you can get access to this information. Please review it carefully. This page is the operative Notice. This HTML version reflects current requirements under HIPAA, 42 CFR Part 2 (effective February 16, 2026), California's Confidentiality of Medical Information Act, and California Family Code §§6920–6929. We are republishing the PDFs to match this page; in the meantime, this is the version to rely on. Effective date: June 8, 2015 (updated November 20, 2017) A printable copy in English and Spanish is available at any MNHC clinic front desk. You may also request a paper copy by calling (415) 552-3870 ext. 2284 . Download NPP — English (PDF) Descarga el Aviso — Español (PDF) Not accessible? [email protected] will provide an accessible version at no cost ( more info ). Who follows this Notice This Notice applies to Mission Neighborhood Health Center (MNHC), all of its sites (Shotwell Clinic, Excelsior Clinic, Mission Neighborhood Resource Center, Latino Prevention Center, John O'Connell School-Based Teen Clinic), and all employees, staff, volunteers, students, and other personnel involved in your care. Our duties to you Federal law (HIPAA, 45 CFR Parts 160 & 164) and California law (the Confidentiality of Medical Information Act, Civil Code §§ 56–56.37) require us to: Keep your protected health information private. Give you this Notice of our legal duties and privacy practices. Follow the terms of the Notice currently in effect. Notify you if a breach of your unsecured protected health information occurs. How we may use and share your information We may use and share your protected health information for treatment, payment, and health care operations — for example, with the providers caring for you, your insurance plan, or for quality reviews. Other permitted uses include public health activities, required reporting (such as suspected abuse), and as required by law. California gives you stronger protections in some areas , including mental health, HIV/AIDS, and reproductive and sexual health (including services minors age 12+ may consent to under California Family Code §§ 6920–6929). For these categories we will generally not share your information without your written authorization, except as specifically allowed by law. Substance use disorder records are protected by 42 CFR Part 2 in addition to HIPAA and California law. Under the 2024 Part 2 final rule (effective February 16, 2024; compliance required by February 16, 2026), we generally need your written consent before sharing information about substance use disorder evaluation or treatment, with limited exceptions for medical emergencies, audits, and as required by law. Once obtained, a single consent may permit further treatment, payment, and health-care-operations uses by recipients covered by HIPAA. Your rights You have the right to: Inspect and obtain a copy of your medical record (paper or electronic). Request that we correct information you believe is wrong or incomplete. Request a list of certain disclosures we have made of your information. Request restrictions on how we use or disclose your information. Request that we contact you in a specific way (for example, by phone only at a particular number). Receive a paper copy of this Notice, even if you have agreed to receive it electronically. File a complaint, without retaliation, if you believe your privacy rights have been violated. How to file a complaint If you believe your privacy rights have been violated, you may file a complaint with us or with the federal government. We will not retaliate against you for filing a complaint. With MNHC Privacy Officer / Compliance: [email protected] (415) 552-3870 ext. 2284 With the U.S. Department of Health & Human Services Office for Civil Rights — file online at hhs.gov/hipaa/filing-a-complaint (opens in new tab). You may also file with the California Attorney General's Office or the California Department of Public Health (Office of Health Information Integrity). Changes to this Notice We may change the terms of this Notice at any time. The new Notice will be effective for all health information we maintain. The current Notice is posted at each MNHC site and on this page; copies are available from any MNHC front desk. Need this in another language or format? Translation, large print, and other accessible formats are available at no cost. See our Notice of Availability of Language Assistance & Auxiliary Aids or call (415) 552-3870 . Nondiscrimination & Language Assistance | Mission Neighborhood Health Center Skip to main content Important notice for patients: Information about the TriZetto data incident and resources available to affected patients. Read the full notice → (Español) (415) 552-3870 Call center: (415) 552-3870 — Mon–Fri 8am–5pm Se habla español Español About Us ▼ Careers We're Hiring Patients ▼ Medical Services ▼ Community Programs ▼ Locations & Hours ▼ Contact Donate Loading… Cargando… (415) 552-3870 Health information disclaimer For information only — not medical advice. Content on this site does not replace professional medical judgment, diagnosis, or treatment. If this is a medical emergency, call 911 . For non-emergency MNHC care, call (415) 552-3870 . For mental health crisis support, dial 988 . Hearing or speech limitations: dial 711 for California Relay. More resources → Contact 240 Shotwell St San Francisco, CA 94110 (415) 552-3870 Mon–Fri 8:00am–5:00pm Honoring our Latino roots with compassionate, patient-centered care — regardless of ability to pay. Medical Services Adult & Senior Medicine Pediatrics Women's Clinic (Prenatal/GYN) Teen Clinic Services Family Dental Services HIV Services Pharmacy & Laboratory Optometry Locations Shotwell Clinic Excelsior Clinic Resource Center Latino Prevention Center John O'Connell Teen Clinic Community Wellness Groups Latino Prevention Center Mission Neighborhood Resource Center Quick Links About Us Board & Staff Patients Patient Resources News Careers Contact Notice of Privacy Practices (HIPAA) Website Privacy Policy Notice of Nondiscrimination Language Assistance & Auxiliary Aids Sliding Fee Discount Program Accessibility Statement Terms of Use © 2026 Mission Neighborhood Health Center. All rights reserved. Mission Neighborhood Health Center is licensed by the State of California, led by an independent board of directors and is a Federally Qualified Health Center Program grantee under 42 U.S.C. 254b. All providers are deemed federal employees, with resultant coverage under the Federal Tort Claims Act (FTCA) for actions within the scope of deemed employment, pursuant to 42 U.S.C 233(g)-(n). This health center has Federal PHS deemed status with respect to certain health or health-related claims, including medical malpractice claims. For itself and its covered individuals. Call us Get care Nondiscrimination & Language Assistance Nondiscrimination policy Mission Neighborhood Health Center complies with applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, gender identity, sexual orientation, or any other status protected by law. MNHC does not exclude people or treat them differently because of any of these characteristics. Free language assistance If your primary language is not English, language assistance services are available to you free of charge. Call (415) 552-3870 (TTY: dial 711 for California Relay). Language Assistance & Auxiliary Aids → How to file a grievance If you believe MNHC has failed to provide these services or discriminated in any way, you can file a grievance with our Section 1557 Coordinator at MNHC, 240 Shotwell St, San Francisco, CA 94110, [email protected], (415) 552-3870 ext. 2284. Read the full grievance procedure → You can also file a complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically at the OCR Complaint Portal, or by mail or phone at: U.S. Department of Health and Human Services, 200 Independence Avenue SW, Room 509F HHH Building, Washington DC 20201, 1-800-368-1019, 1-800-537-7697 (TDD). Language taglines Free language assistance services are available in Spanish, Cantonese, Mandarin, Vietnamese, Tagalog, Russian, Arabic, Korean, Japanese, Farsi, Punjabi, Hindi, French, German, and Thai. Call (415) 552-3870 to request services in your preferred language. Sliding Fee Discount Program | Mission Neighborhood Health Center Skip to main content Important notice for patients: Information about the TriZetto data incident and resources available to affected patients. Read the full notice → (Español) (415) 552-3870 Call center: (415) 552-3870 — Mon–Fri 8am–5pm Se habla español Español About Us ▼ Careers We're Hiring Patients ▼ Medical Services ▼ Community Programs ▼ Locations & Hours ▼ Contact Donate Loading… Cargando… (415) 552-3870 Health information disclaimer For information only — not medical advice. Content on this site does not replace professional medical judgment, diagnosis, or treatment. If this is a medical emergency, call 911 . For non-emergency MNHC care, call (415) 552-3870 . For mental health crisis support, dial 988 . Hearing or speech limitations: dial 711 for California Relay. More resources → Contact 240 Shotwell St San Francisco, CA 94110 (415) 552-3870 Mon–Fri 8:00am–5:00pm Honoring our Latino roots with compassionate, patient-centered care — regardless of ability to pay. Medical Services Adult & Senior Medicine Pediatrics Women's Clinic (Prenatal/GYN) Teen Clinic Services Family Dental Services HIV Services Pharmacy & Laboratory Optometry Locations Shotwell Clinic Excelsior Clinic Resource Center Latino Prevention Center John O'Connell Teen Clinic Community Wellness Groups Latino Prevention Center Mission Neighborhood Resource Center Quick Links About Us Board & Staff Patients Patient Resources News Careers Contact Notice of Privacy Practices (HIPAA) Website Privacy Policy Notice of Nondiscrimination Language Assistance & Auxiliary Aids Sliding Fee Discount Program Accessibility Statement Terms of Use © 2026 Mission Neighborhood Health Center. All rights reserved. Mission Neighborhood Health Center is licensed by the State of California, led by an independent board of directors and is a Federally Qualified Health Center Program grantee under 42 U.S.C. 254b. All providers are deemed federal employees, with resultant coverage under the Federal Tort Claims Act (FTCA) for actions within the scope of deemed employment, pursuant to 42 U.S.C 233(g)-(n). This health center has Federal PHS deemed status with respect to certain health or health-related claims, including medical malpractice claims. For itself and its covered individuals. Call us Get care Patients Sliding Fee Discount Program Care for everyone — regardless of income or immigration status. We don't turn anyone away for inability to pay. Our promise No patient will be denied healthcare services due to an individual's inability to pay for such services. A discounted fee schedule is available based on family size and income, in accordance with Section 330 of the Public Health Service Act and 42 CFR §51c.303. Discounts apply to medical, dental, behavioral health, and other in-house services. Discount schedule (2026 Federal Poverty Guidelines) Effective February 16, 2026 through February 28, 2027 Your discount is based on your family size and household income as a percentage of the U.S. Department of Health & Human Services Federal Poverty Level (FPL). What you pay also depends on the type of visit — primary care, dental, optometry, podiatry, behavioral health, acupuncture, and nutrition all have their own nominal fee at each tier. Download the full fee schedule (PDF) MNHC sliding fee discount schedule — patient responsibility by income tier and service type, effective February 16, 2026 through February 28, 2027. Income (% of FPL) Primary care Dental (preventative) Dental (additional) Optometry Optical supplies Podiatry Acupuncture Behavioral health Medical nutrition therapy Lab (in-house) At or below 100% FPL Pay $25 Pay $25 Pay $25 + full lab fee * Pay $25 Pay $15 + full lab fee * Pay $25 Pay $0 Pay $0 Pay $0 Pay $0 101% – 138% FPL Pay $30 Pay $30 60% discount Pay $30 50% discount Pay $35 Pay $5 Pay $5 Pay $5 Pay $0 139% – 150% FPL Pay $35 Pay $35 40% discount Pay $35 45% discount Pay $45 Pay $10 Pay $10 Pay $10 Pay $0 151% – 200% FPL Pay $40 Pay $40 25% discount Pay $40 40% discount Pay $55 Pay $15 Pay $15 Pay $15 Pay $0 Above 200% FPL 100% of charges 100% of charges 100% of charges 100% of charges 100% of charges 100% of charges 100% of charges 100% of charges 100% of charges 100% of charges * Nominal visit fee plus the full lab fee when lab work is needed for that visit. Pharmacy and specialist referrals are billed separately and may not qualify for the same discount. In-house lab work is included at no extra charge at every tier; outside lab work is billed by the lab. Ask the front desk for service-specific details. Find your income tier Use this chart to see which discount tier your household qualifies for. Brackets are annual household income, based on the 2026 Federal Poverty Guidelines for the 48 contiguous states. Annual household income range by family size at each Federal Poverty Level discount tier. Family size At or below 100% FPL 101% – 138% FPL 139% – 150% FPL 151% – 200% FPL 1 Up to $15,960 $15,961 – $22,025 $22,026 – $23,940 $23,941 – $31,920 2 Up to $27,050 $27,051 – $37,329 $37,330 – $40,575 $40,576 – $54,100 3 Up to $34,150 $34,151 – $47,127 $47,128 – $51,225 $51,226 – $68,300 4 Up to $41,250 $41,251 – $56,925 $56,926 – $61,875 $61,876 – $82,500 5 Up to $48,350 $48,351 – $66,723 $66,724 – $72,525 $72,526 – $96,700 6 Up to $55,450 $55,451 – $76,521 $76,522 – $83,175 $83,176 – $110,900 7 Up to $62,550 $62,551 – $86,319 $86,320 – $93,825 $93,826 – $125,100 8 Up to $69,650 $69,651 – $96,117 $96,118 – $104,475 $104,476 – $139,300 9 Up to $76,750 $76,751 – $105,915 $105,916 – $115,125 $115,126 – $153,500 10 Up to $83,850 $83,851 – $115,713 $115,714 – $125,775 $125,776 – $167,700 For households larger than 10, call (415) 552-3870 or ask at the front desk — the chart extends with an added amount per person at each tier. Who qualifies Every patient — insured or uninsured, documented or undocumented, employed or not — is invited to apply. Eligibility is based only on family size and household income, not on immigration status, social security number, or proof of address. Open to all MNHC patients across all five clinic sites. Recertification is required once a year, or sooner if your income changes. If you cannot provide income documentation, you may complete a self-attestation form. Patients who refuse to provide income information are charged the standard fee. What to bring to apply Photo ID for the head of household (any government-issued ID is fine — driver's license, passport, consular ID, Municipal ID). Proof of household income for the past 30 days (recent pay stubs, Social Security or unemployment letter, self-employment ledger, or a signed self-attestation form). Proof of household size (tax return OR a signed declaration listing dependents). If you have insurance, your insurance card. If you have no insurance, that is OK — we will help you apply for Medi-Cal, Healthy SF, or Covered California if you qualify. Bilingual English/Spanish enrollment counselors are available at every clinic to walk through the form with you. The application takes about 15 minutes. How to apply Walk in to any of our five clinic locations during business hours and ask the front desk for a sliding-fee application. Or call (415) 552-3870 (Mon–Fri 8am–5pm) to be connected with an enrollment counselor. Existing patients can also bring documentation to their next appointment — we will apply the discount retroactively to that visit. Your rights MNHC will not deny services, refuse to schedule appointments, or otherwise discriminate based on your enrollment in the Sliding Fee Discount Program, your ability to pay, your insurance status, or your immigration status. If you believe you have been treated unfairly, you may file a complaint at no risk of retaliation with our compliance officer ( [email protected] · (415) 552-3870 ext. 2284 ) or with HRSA at hrsa.gov/about/contact . Website Privacy Policy | Mission Neighborhood Health Center Skip to main content Important notice for patients: Information about the TriZetto data incident and resources available to affected patients. Read the full notice → (Español) (415) 552-3870 Call center: (415) 552-3870 — Mon–Fri 8am–5pm Se habla español Español About Us ▼ Careers We're Hiring Patients ▼ Medical Services ▼ Community Programs ▼ Locations & Hours ▼ Contact Donate Loading… Cargando… (415) 552-3870 Health information disclaimer For information only — not medical advice. Content on this site does not replace professional medical judgment, diagnosis, or treatment. If this is a medical emergency, call 911 . For non-emergency MNHC care, call (415) 552-3870 . For mental health crisis support, dial 988 . Hearing or speech limitations: dial 711 for California Relay. More resources → Contact 240 Shotwell St San Francisco, CA 94110 (415) 552-3870 Mon–Fri 8:00am–5:00pm Honoring our Latino roots with compassionate, patient-centered care — regardless of ability to pay. Medical Services Adult & Senior Medicine Pediatrics Women's Clinic (Prenatal/GYN) Teen Clinic Services Family Dental Services HIV Services Pharmacy & Laboratory Optometry Locations Shotwell Clinic Excelsior Clinic Resource Center Latino Prevention Center John O'Connell Teen Clinic Community Wellness Groups Latino Prevention Center Mission Neighborhood Resource Center Quick Links About Us Board & Staff Patients Patient Resources News Careers Contact Notice of Privacy Practices (HIPAA) Website Privacy Policy Notice of Nondiscrimination Language Assistance & Auxiliary Aids Sliding Fee Discount Program Accessibility Statement Terms of Use © 2026 Mission Neighborhood Health Center. All rights reserved. Mission Neighborhood Health Center is licensed by the State of California, led by an independent board of directors and is a Federally Qualified Health Center Program grantee under 42 U.S.C. 254b. All providers are deemed federal employees, with resultant coverage under the Federal Tort Claims Act (FTCA) for actions within the scope of deemed employment, pursuant to 42 U.S.C 233(g)-(n). This health center has Federal PHS deemed status with respect to certain health or health-related claims, including medical malpractice claims. For itself and its covered individuals. Call us Get care Website Privacy Policy Looking for medical-information privacy? This page covers website visitor data only. If you are a patient of MNHC and want to know how we use and protect your medical information, see our HIPAA Notice of Privacy Practices → HIPAA Notice of Privacy Practices (medical information) Last updated: 2026-05-07 What this policy covers This policy describes how Mission Neighborhood Health Center (MNHC) handles information collected through our public website at www.mnhc.org. If you are a patient of MNHC, the medical information we collect when you receive care is governed separately by our Notice of Privacy Practices (HIPAA) — see the link at the top and bottom of this page. Information we collect from website visitors When you visit www.mnhc.org we collect a small amount of information automatically: Server request logs from our hosting provider, Vercel — including your IP address, the page you requested, the time of the request, your browser type, and the referring page. Vercel retains these logs for operational and security purposes. A single functional cookie that remembers your preferred language. The complete cookie inventory is in the “Cookies and similar technologies” section below. What we do NOT collect from website visitors MNHC does not run third-party analytics, advertising pixels, social-media trackers, or session-replay tools on this website. We do not use Google Analytics, the Meta Pixel, or any similar measurement service. We made this choice deliberately because patients of a federally qualified health center deserve a website hardened against tracking that could expose health-related browsing to outside companies. Cookies and similar technologies MNHC uses one cookie. We do not use any advertising, analytics, or tracking cookies — and the analytics tools we do run (Plausible, Vercel Analytics, Vercel Speed Insights) are explicitly cookieless. No cookie consent banner is shown because none of our cookies require consent under California or EU law. MNHC website cookie inventory — name, purpose, lifetime, and category. Name Purpose Lifetime Category mnhc-locale Remembers whether you prefer to read in English or Spanish across visits. Contains the literal string "en" or "es" — no identifier, no personal information. 1 year (refreshed on each visit) Strictly necessary / functional You can clear this cookie at any time through your browser settings. Clearing it just means the site falls back to detecting your preferred language from your browser on your next visit. Information you send us through the website Our contact page lists phone numbers, fax numbers, and email addresses. We ask you not to include health information, symptoms, test results, or appointment requests in email or web messages — email is not encrypted and is not a secure channel for medical information. Use the phone number on our contact page for anything related to your care. Sharing and selling MNHC does not sell or share website visitor information with any third party for advertising or marketing purposes. The only third parties that receive your information through the website are our hosting provider (Vercel) and any service providers strictly necessary to operate the site, each acting on our written instructions. No "Do Not Sell or Share My Personal Information" link is required because there is no sale or sharing to opt out of. California “Shine the Light” disclosure California Civil Code §1798.83 (the “Shine the Light” law) gives California residents the right to request a list of any personal information we shared with third parties for those third parties' direct marketing purposes during the prior calendar year. MNHC does not share personal information with third parties for those third parties' direct marketing purposes — no such list exists. To submit a request anyway, contact [email protected]. How long information is kept Server request logs are retained by Vercel for no longer than 90 days for operational and security purposes. The mnhc-locale cookie expires one year after your most recent visit; you can clear it at any time through your browser settings. We do not aggregate, profile, or retain visitor information beyond what is described here. Your California privacy rights If you are a California resident, the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA) give you the right to (1) know what personal information we have collected about you, (2) request that we delete personal information we have collected about you, (3) correct inaccurate personal information, and (4) limit the use and disclosure of sensitive personal information. To exercise these rights, contact our Privacy Officer at [email protected] or (415) 552-3870 ext. 2284. We will respond to verifiable requests within 45 days. Note that medical information you provide as a patient is governed primarily by HIPAA and the California Confidentiality of Medical Information Act (CMIA) — see the Notice of Privacy Practices. As a 501(c)(3) nonprofit, MNHC is generally outside CCPA/CPRA's commercial-business scope, but we offer these rights on request as a matter of policy. Browser opt-out signals (DNT and GPC) We do not respond to browser Do Not Track (DNT) signals because we do not engage in the cross-site tracking that DNT was designed to control. The same answer applies to the Global Privacy Control (Sec-GPC: 1) signal — we do not sell or share personal information for cross-context behavioral advertising, so there is nothing to opt out of. If we ever add advertising Notice of Availability of Language Assistance & Auxiliary Aids | Mission Neighborhood Health Center Skip to main content Important notice for patients: Information about the TriZetto data incident and resources available to affected patients. Read the full notice → (Español) (415) 552-3870 Call center: (415) 552-3870 — Mon–Fri 8am–5pm Se habla español Español About Us ▼ Careers We're Hiring Patients ▼ Medical Services ▼ Community Programs ▼ Locations & Hours ▼ Contact Donate Loading… Cargando… (415) 552-3870 Health information disclaimer For information only — not medical advice. Content on this site does not replace professional medical judgment, diagnosis, or treatment. If this is a medical emergency, call 911 . For non-emergency MNHC care, call (415) 552-3870 . For mental health crisis support, dial 988 . Hearing or speech limitations: dial 711 for California Relay. More resources → Contact 240 Shotwell St San Francisco, CA 94110 (415) 552-3870 Mon–Fri 8:00am–5:00pm Honoring our Latino roots with compassionate, patient-centered care — regardless of ability to pay. Medical Services Adult & Senior Medicine Pediatrics Women's Clinic (Prenatal/GYN) Teen Clinic Services Family Dental Services HIV Services Pharmacy & Laboratory Optometry Locations Shotwell Clinic Excelsior Clinic Resource Center Latino Prevention Center John O'Connell Teen Clinic Community Wellness Groups Latino Prevention Center Mission Neighborhood Resource Center Quick Links About Us Board & Staff Patients Patient Resources News Careers Contact Notice of Privacy Practices (HIPAA) Website Privacy Policy Notice of Nondiscrimination Language Assistance & Auxiliary Aids Sliding Fee Discount Program Accessibility Statement Terms of Use © 2026 Mission Neighborhood Health Center. All rights reserved. Mission Neighborhood Health Center is licensed by the State of California, led by an independent board of directors and is a Federally Qualified Health Center Program grantee under 42 U.S.C. 254b. All providers are deemed federal employees, with resultant coverage under the Federal Tort Claims Act (FTCA) for actions within the scope of deemed employment, pursuant to 42 U.S.C 233(g)-(n). This health center has Federal PHS deemed status with respect to certain health or health-related claims, including medical malpractice claims. For itself and its covered individuals. Call us Get care Patient Rights Notice of Availability of Language Assistance & Auxiliary Aids Free interpreters, translated materials, and accessible formats for everyone — at every MNHC site, in 15+ languages, at no cost to you. If you need help understanding us, we'll help — for free. Mission Neighborhood Health Center provides free language assistance services and auxiliary aids and services to people whose primary language is not English and to people with disabilities, in accordance with Section 1557 of the Affordable Care Act (42 U.S.C. § 18116) and 45 CFR §92.11. You will never be asked to pay for these services. You will never be asked to bring your own interpreter. Children should not be used as interpreters except in a documented emergency. Auxiliary aids and services Qualified American Sign Language (ASL) interpreters, on-site or via video remote interpreting (VRI). Real-time captioning (CART) for meetings and group visits, on request. Documents in large print, accessible electronic format, audio recording, or Braille. Assistive listening devices for hearing-aid and cochlear-implant users. Plain-language alternatives to clinical materials. TTY / California Relay (711) for telephone communication with deaf, hard-of-hearing, or speech-disabled patients. How to request Call (415) 552-3870 and tell us what you need — Mon–Fri 8am–5pm. For TTY or speech-disability access, dial 711 to reach California Relay Service. You can also tell any front-desk staff member when you arrive, in any language — they will arrange an interpreter for your visit. For complex visits, we appreciate at least 48 hours of advance notice for ASL or rare language interpreters, but we will do our best to provide same-day service. Free in 15+ languages Below are the same instructions in the languages most commonly spoken by California residents with limited English proficiency. English ATTENTION: If you speak another language, language assistance services and auxiliary aids and services are available to you free of charge. Call (415) 552-3870. Español (Spanish) ATENCIÓN: si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística y servicios de ayudas auxiliares. Llame al (415) 552-3870. 普通话（简体中文） (Mandarin Chinese) 注意：如果您说普通话，您可以免费获得语言协助和辅助服务。请致电 (415) 552-3870。 粵語（繁體中文） (Cantonese) 注意：如果您使用粵語，您可以免費獲得語言援助及輔助服務。請致電 (415) 552-3870。 Tagalog PAUNAWA: Kung nagsasalita ka ng Tagalog, maaari kang gumamit ng mga libreng serbisyo ng tulong sa wika at karagdagang tulong. Tumawag sa (415) 552-3870. Tiếng Việt (Vietnamese) CHÚ Ý: Nếu bạn nói Tiếng Việt, có các dịch vụ hỗ trợ ngôn ngữ và hỗ trợ phụ trợ miễn phí dành cho bạn. Gọi số (415) 552-3870. 한국어 (Korean) 주의: 한국어를 사용하시는 경우, 언어 지원 및 보조 서비스를 무료로 이용하실 수 있습니다. (415) 552-3870 번으로 전화해 주십시오. հայերեն (Armenian) ՈՒՇԱԴՐՈՒԹՅՈՒՆ՝ Եթե խոսում եք հայերեն, ապա Ձեզ անվճար կարող են տրամադրվել լեզվական աջակցության և օժանդակ ծառայություններ։ Զանգահարեք (415) 552-3870։ فارسی (Persian (Farsi)) توجه: اگر به زبان فارسی گفتگو می کنید، تسهیلات زبانی و خدمات کمکی به صورت رایگان برای شما فراهم می باشد. با (415) 552-3870 تماس بگیرید. Русский (Russian) ВНИМАНИЕ: Если вы говорите на русском языке, то вам доступны бесплатные услуги перевода и вспомогательной помощи. Звоните (415) 552-3870. 日本語 (Japanese) 注意事項：日本語を話される場合、無料の言語支援および補助的サービスをご利用いただけます。(415) 552-3870 まで、お電話にてご連絡ください。 العربية (Arabic) ملحوظة: إذا كنت تتحدث العربية، فإن خدمات المساعدة اللغوية والخدمات المساعدة تتوافر لك بالمجان. اتصل برقم (415) 552-3870. ਪੰਜਾਬੀ (Punjabi) ਧਿਆਨ ਦਿਓ: ਜੇ ਤੁਸੀਂ ਪੰਜਾਬੀ ਬੋਲਦੇ ਹੋ, ਤਾਂ ਭਾਸ਼ਾ ਵਿੱਚ ਸਹਾਇਤਾ ਅਤੇ ਸਹਾਇਕ ਸੇਵਾਵਾਂ ਤੁਹਾਡੇ ਲਈ ਮੁਫਤ ਉਪਲਬਧ ਹਨ। (415) 552-3870 'ਤੇ ਕਾਲ ਕਰੋ। ខ្មែរ (Khmer) ប្រយ័ត្ន៖ បើសិនជាអ្នកនិយាយ ភាសាខ្មែរ, សេវាជំនួយផ្នែកភាសា និងសេវាជំនួយ ដោយមិនគិតឈ្នួល គឺអាចមានសំរាប់បំរើអ្នក។ ចូរ ទូរស័ព្ទ (415) 552-3870។ Hmoob (Hmong) LUS CEEV: Yog tias koj hais lus Hmoob, cov kev pab txog lus thiab kev pab txhawb nqa, muaj kev pab dawb rau koj. Hu rau (415) 552-3870. हिंदी (Hindi) ध्यान दें: यदि आप हिंदी बोलते हैं तो आपके लिए मुफ्त में भाषा सहायता और सहायक सेवाएं उपलब्ध हैं। (415) 552-3870 पर कॉल करें। ไทย (Thai) เรียน: ถ้าคุณพูดภาษาไทย คุณสามารถใช้บริการช่วยเหลือทางภาษาและบริการเสริมได้ฟรี โทร (415) 552-3870. Looking for the Notice of Nondiscrimination? See our Notice of Nondiscrimination for the full list of protected characteristics and how to file a civil rights grievance with MNHC or with the U.S. Department of Health & Human Services Office for Civil Rights. Adult & Senior Medicine | Mission Neighborhood Health Center Skip to main content Important notice for patients: Information about the TriZetto data incident and resources available to affected patients. Read the full notice → (Español) (415) 552-3870 Call center: (415) 552-3870 — Mon–Fri 8am–5pm Se habla español Español About Us ▼ Careers We're Hiring Patients ▼ Medical Services ▼ Community Programs ▼ Locations & Hours ▼ Contact Donate Loading… Cargando… (415) 552-3870 Health information disclaimer For information only — not medical advice. Content on this site does not replace professional medical judgment, diagnosis, or treatment. If this is a medical emergency, call 911 . For non-emergency MNHC care, call (415) 552-3870 . For mental health crisis support, dial 988 . Hearing or speech limitations: dial 711 for California Relay. More resources → Contact 240 Shotwell St San Francisco, CA 94110 (415) 552-3870 Mon–Fri 8:00am–5:00pm Honoring our Latino roots with compassionate, patient-centered care — regardless of ability to pay. Medical Services Adult & Senior Medicine Pediatrics Women's Clinic (Prenatal/GYN) Teen Clinic Services Family Dental Services HIV Services Pharmacy & Laboratory Optometry Locations Shotwell Clinic Excelsior Clinic Resource Center Latino Prevention Center John O'Connell Teen Clinic Community Wellness Groups Latino Prevention Center Mission Neighborhood Resource Center Quick Links About Us Board & Staff Patients Patient Resources News Careers Contact Notice of Privacy Practices (HIPAA) Website Privacy Policy Notice of Nondiscrimination Language Assistance & Auxiliary Aids Sliding Fee Discount Program Accessibility Statement Terms of Use © 2026 Mission Neighborhood Health Center. All rights reserved. Mission Neighborhood Health Center is licensed by the State of California, led by an independent board of directors and is a Federally Qualified Health Center Program grantee under 42 U.S.C. 254b. All providers are deemed federal employees, with resultant coverage under the Federal Tort Claims Act (FTCA) for actions within the scope of deemed employment, pursuant to 42 U.S.C 233(g)-(n). This health center has Federal PHS deemed status with respect to certain health or health-related claims, including medical malpractice claims. For itself and its covered individuals. Call us Get care Medical Services Adult & Senior Medicine Integrated, holistic primary care provided by a compassionate, committed medical staff. We address medical concerns and the life challenges that impact your health — in English and Spanish. What we offer Preventative Care Physical examinations Cancer screenings Vaccinations and tuberculosis screening STD screening and treatment Acute Care Treatment for infections, fever, and rash Injury care and wound management Chronic Disease Management Diabetes High blood pressure Asthma High cholesterol Additional Support Nutrition services Behavioral health Dental referrals Podiatry Diabetes education classes Health education (individual and group) On-site lab and pharmacy services are available at the Shotwell Clinic . Locations Shotwell Clinic 240 Shotwell St, SF 94110 Excelsior Clinic 4836 Mission St, SF 94112 Resource Center 165 Capp St, SF 94110 (415) 552-3870 Mon–Fri 8am–5pm Get Started Today Ready to make an appointment? New patients welcome · We accept Medi-Cal & most insurance · We help you enroll · Sliding-scale fees (415) 552-3870 How appointments work Wellness & Education Groups | Mission Neighborhood Health Center Skip to main content Important notice for patients: Information about the TriZetto data incident and resources available to affected patients. Read the full notice → (Español) (415) 552-3870 Call center: (415) 552-3870 — Mon–Fri 8am–5pm Se habla español Español About Us ▼ Careers We're Hiring Patients ▼ Medical Services ▼ Community Programs ▼ Locations & Hours ▼ Contact Donate Loading… Cargando… (415) 552-3870 Health information disclaimer For information only — not medical advice. Content on this site does not replace professional medical judgment, diagnosis, or treatment. If this is a medical emergency, call 911 . For non-emergency MNHC care, call (415) 552-3870 . For mental health crisis support, dial 988 . Hearing or speech limitations: dial 711 for California Relay. More resources → Contact 240 Shotwell St San Francisco, CA 94110 (415) 552-3870 Mon–Fri 8:00am–5:00pm Honoring our Latino roots with compassionate, patient-centered care — regardless of ability to pay. Medical Services Adult & Senior Medicine Pediatrics Women's Clinic (Prenatal/GYN) Teen Clinic Services Family Dental Services HIV Services Pharmacy & Laboratory Optometry Locations Shotwell Clinic Excelsior Clinic Resource Center Latino Prevention Center John O'Connell Teen Clinic Community Wellness Groups Latino Prevention Center Mission Neighborhood Resource Center Quick Links About Us Board & Staff Patients Patient Resources News Careers Contact Notice of Privacy Practices (HIPAA) Website Privacy Policy Notice of Nondiscrimination Language Assistance & Auxiliary Aids Sliding Fee Discount Program Accessibility Statement Terms of Use © 2026 Mission Neighborhood Health Center. All rights reserved. Mission Neighborhood Health Center is licensed by the State of California, led by an independent board of directors and is a Federally Qualified Health Center Program grantee under 42 U.S.C. 254b. All providers are deemed federal employees, with resultant coverage under the Federal Tort Claims Act (FTCA) for actions within the scope of deemed employment, pursuant to 42 U.S.C 233(g)-(n). This health center has Federal PHS deemed status with respect to certain health or health-related claims, including medical malpractice claims. For itself and its covered individuals. Call us Get care Community Programs Wellness & Education Groups Group education and peer support for living well with chronic conditions — in English and Spanish, across MNHC sites. MNHC runs wellness groups designed to promote healthy living and patient empowerment — from chronic disease management to group prenatal care to peer HIV support. Schedules change each quarter, so call at the start of the quarter for the current calendar. Available groups Group diabetes education A monthly series where patients with pre-diabetes or diabetes learn about nutrition, glucose control, medication management, and meal planning — alongside MNHC health educators and registered dietitians. Monthly · English & Spanish Chronic disease management One-on-one coaching for patients with high blood pressure, high cholesterol, asthma, or weight management. Referrals go through your MNHC provider. By referral Promotores — peer diabetes program Community members living with diabetes provide prevention and self-care education to their neighbors, in collaboration with SF DPH, the American Diabetes Association, and CARECEN. Community-based Centering Pregnancy Groups of 8–10 pregnant patients with close due dates meet together with a midwife and bilingual care team throughout pregnancy and after delivery — medical care, nutrition, family planning, and peer support. By cohort · English & Spanish Clínica Esperanza Knitting Group Since 2007, patients of Clínica Esperanza and their families gather to knit, embroider, and build community — a low-barrier, stress-reducing space for people living with HIV. Drop-in · Clínica Esperanza patients Shanti L.I.F.E.® Program at Clínica Esperanza MNHC is the only site in San Francisco that offers the Shanti L.I.F.E. HIV self-management program in Spanish. 13-week cycles cover immune function, medication adherence, and healthy-living habits. Dinner is provided at every session. 13-week cycles · dinner provided Sample flyer: Creative Minds (Tuesdays) An example of a recent group flyer. Call to confirm it's still running and to hear about other weekly offerings. Download flyer (PDF) Get the current schedule Groups run at multiple sites — some require pre-registration, others are drop-in. The fastest way to know what's running this week is by phone. (415) 552-3870 Also see All community programs Women's Clinic (Centering Pregnancy) Clínica Esperanza — HIV Services Adult & Senior Medicine Get Started Today Ready to make an appointment? New patients welcome · We accept Medi-Cal & most insurance · We help you enroll · Sliding-scale fees (415) 552-3870 How appointments work Careers | Mission Neighborhood Health Center Skip to main content Important notice for patients: Information about the TriZetto data incident and resources available to affected patients. Read the full notice → (Español) (415) 552-3870 Call center: (415) 552-3870 — Mon–Fri 8am–5pm Se habla español Español About Us ▼ Careers We're Hiring Patients ▼ Medical Services ▼ Community Programs ▼ Locations & Hours ▼ Contact Donate Loading… Cargando… (415) 552-3870 Health information disclaimer For information only — not medical advice. Content on this site does not replace professional medical judgment, diagnosis, or treatment. If this is a medical emergency, call 911 . For non-emergency MNHC care, call (415) 552-3870 . For mental health crisis support, dial 988 . Hearing or speech limitations: dial 711 for California Relay. More resources → Contact 240 Shotwell St San Francisco, CA 94110 (415) 552-3870 Mon–Fri 8:00am–5:00pm Honoring our Latino roots with compassionate, patient-centered care — regardless of ability to pay. Medical Services Adult & Senior Medicine Pediatrics Women's Clinic (Prenatal/GYN) Teen Clinic Services Family Dental Services HIV Services Pharmacy & Laboratory Optometry Locations Shotwell Clinic Excelsior Clinic Resource Center Latino Prevention Center John O'Connell Teen Clinic Community Wellness Groups Latino Prevention Center Mission Neighborhood Resource Center Quick Links About Us Board & Staff Patients Patient Resources News Careers Contact Notice of Privacy Practices (HIPAA) Website Privacy Policy Notice of Nondiscrimination Language Assistance & Auxiliary Aids Sliding Fee Discount Program Accessibility Statement Terms of Use © 2026 Mission Neighborhood Health Center. All rights reserved. Mission Neighborhood Health Center is licensed by the State of California, led by an independent board of directors and is a Federally Qualified Health Center Program grantee under 42 U.S.C. 254b. All providers are deemed federal employees, with resultant coverage under the Federal Tort Claims Act (FTCA) for actions within the scope of deemed employment, pursuant to 42 U.S.C 233(g)-(n). This health center has Federal PHS deemed status with respect to certain health or health-related claims, including medical malpractice claims. For itself and its covered individuals. Call us Get care MNHC Careers at MNHC Join a team that's been rooted in the Mission for more than 50 years — bilingual, culturally-responsive, community-owned health care. Why work at MNHC? • Bilingual, community-based teams — Spanish-speaking applicants strongly encouraged. • Federally Qualified Health Center benefits, including loan repayment programs. • Sliding-scale care, community outreach, and integrated services — full-spectrum primary care. • Mission-driven culture: we serve everyone, regardless of ability to pay. View open roles (opens in a new tab) Open roles MNHC posts current openings on our hiring portal — bilingual candidates are strongly encouraged to apply. Benefits and loan-repayment details are below. Employee Benefits (PDF) Provider Benefits — M.D., N.P., LCSW/LMFT (PDF) Loan Repayment Programs (PDF) Need these PDFs in an accessible format? Some older PDF files may not be fully accessible to screen readers. Email [email protected] or call (415) 552-3870 ext. 2284 and we will provide an HTML, large-print, braille, or audio version at no cost within 10 business days. See the Accessibility Statement for details. Questions about a role? Email [email protected] and HR will get back to you. A note on your privacy: please don't include health information, medical history, or specific accommodation details in messages to [email protected] . That inbox is not encrypted end-to-end. Mission Neighborhood Health Center is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, or any other characteristic protected by applicable law. Pediatrics | Mission Neighborhood Health Center Skip to main content Important notice for patients: Information about the TriZetto data incident and resources available to affected patients. Read the full notice → (Español) (415) 552-3870 Call center: (415) 552-3870 — Mon–Fri 8am–5pm Se habla español Español About Us ▼ Careers We're Hiring Patients ▼ Medical Services ▼ Community Programs ▼ Locations & Hours ▼ Contact Donate Loading… Cargando… (415) 552-3870 Health information disclaimer For information only — not medical advice. Content on this site does not replace professional medical judgment, diagnosis, or treatment. If this is a medical emergency, call 911 . For non-emergency MNHC care, call (415) 552-3870 . For mental health crisis support, dial 988 . Hearing or speech limitations: dial 711 for California Relay. More resources → Contact 240 Shotwell St San Francisco, CA 94110 (415) 552-3870 Mon–Fri 8:00am–5:00pm Honoring our Latino roots with compassionate, patient-centered care — regardless of ability to pay. Medical Services Adult & Senior Medicine Pediatrics Women's Clinic (Prenatal/GYN) Teen Clinic Services Family Dental Services HIV Services Pharmacy & Laboratory Optometry Locations Shotwell Clinic Excelsior Clinic Resource Center Latino Prevention Center John O'Connell Teen Clinic Community Wellness Groups Latino Prevention Center Mission Neighborhood Resource Center Quick Links About Us Board & Staff Patients Patient Resources News Careers Contact Notice of Privacy Practices (HIPAA) Website Privacy Policy Notice of Nondiscrimination Language Assistance & Auxiliary Aids Sliding Fee Discount Program Accessibility Statement Terms of Use © 2026 Mission Neighborhood Health Center. All rights reserved. Mission Neighborhood Health Center is licensed by the State of California, led by an independent board of directors and is a Federally Qualified Health Center Program grantee under 42 U.S.C. 254b. All providers are deemed federal employees, with resultant coverage under the Federal Tort Claims Act (FTCA) for actions within the scope of deemed employment, pursuant to 42 U.S.C 233(g)-(n). This health center has Federal PHS deemed status with respect to certain health or health-related claims, including medical malpractice claims. For itself and its covered individuals. Call us Get care Medical Services Pediatrics Culturally-sensitive, kid-friendly bilingual care from newborn through age 18. Our goal is the same as yours — happy, healthy children. Welcoming new families New pediatric patients welcome — we accept Medi-Cal, Medicare, Healthy San Francisco, and most commercial insurance, and we'll help you enroll or stay enrolled. Bilingual providers and sliding-scale fees regardless of ability to pay. Same caring team from newborn through college. (415) 552-3870 What we offer Well-Baby & Well-Child Visits Newborn through age 18 School and sports physicals Developmental screenings Immunizations Full birth-to-18 vaccine schedule Flu shots Travel vaccines Sick & Acute Visits Fevers and infections Ear aches and rashes Injury care Chronic Disease Care Asthma and allergies Obesity management ADHD support Support Services On-site behavioral health specialists Nutritionist referrals Specialty coordination Community referrals IHIP — Newborn Program Infant Health Intervention Program For high-risk newborns Close follow-up and family support Locations Shotwell Clinic 240 Shotwell St, SF 94110 Mon–Fri 8:30am–5:30pm (lunch 12:30–1:30pm) Excelsior Clinic 4836 Mission St, SF 94112 Mon–Fri 8am–5pm (415) 552-3870 After-hours line for MNHC patients — same number, (415) 552-3870 Get Started Today Ready to make an appointment? New patients welcome · We accept Medi-Cal & most insurance · We help you enroll · Sliding-scale fees (415) 552-3870 How appointments work Annual Economic Statement | Mission Neighborhood Health Center Skip to main content Important notice for patients: Information about the TriZetto data incident and resources available to affected patients. Read the full notice → (Español) (415) 552-3870 Call center: (415) 552-3870 — Mon–Fri 8am–5pm Se habla español Español About Us ▼ Careers We're Hiring Patients ▼ Medical Services ▼ Community Programs ▼ Locations & Hours ▼ Contact Donate Loading… Cargando… (415) 552-3870 Health information disclaimer For information only — not medical advice. Content on this site does not replace professional medical judgment, diagnosis, or treatment. If this is a medical emergency, call 911 . For non-emergency MNHC care, call (415) 552-3870 . For mental health crisis support, dial 988 . Hearing or speech limitations: dial 711 for California Relay. More resources → Contact 240 Shotwell St San Francisco, CA 94110 (415) 552-3870 Mon–Fri 8:00am–5:00pm Honoring our Latino roots with compassionate, patient-centered care — regardless of ability to pay. Medical Services Adult & Senior Medicine Pediatrics Women's Clinic (Prenatal/GYN) Teen Clinic Services Family Dental Services HIV Services Pharmacy & Laboratory Optometry Locations Shotwell Clinic Excelsior Clinic Resource Center Latino Prevention Center John O'Connell Teen Clinic Community Wellness Groups Latino Prevention Center Mission Neighborhood Resource Center Quick Links About Us Board & Staff Patients Patient Resources News Careers Contact Notice of Privacy Practices (HIPAA) Website Privacy Policy Notice of Nondiscrimination Language Assistance & Auxiliary Aids Sliding Fee Discount Program Accessibility Statement Terms of Use © 2026 Mission Neighborhood Health Center. All rights reserved. Mission Neighborhood Health Center is licensed by the State of California, led by an independent board of directors and is a Federally Qualified Health Center Program grantee under 42 U.S.C. 254b. All providers are deemed federal employees, with resultant coverage under the Federal Tort Claims Act (FTCA) for actions within the scope of deemed employment, pursuant to 42 U.S.C 233(g)-(n). This health center has Federal PHS deemed status with respect to certain health or health-related claims, including medical malpractice claims. For itself and its covered individuals. Call us Get care About Us Annual Economic Statement Required nonprofit disclosures for Mission Area Health Associates, doing business as Mission Neighborhood Health Center. Need these PDFs in an accessible format? Some older PDF files may not be fully accessible to screen readers. Email [email protected] or call (415) 552-3870 ext. 2284 and we will provide an HTML, large-print, braille, or audio version at no cost within 10 business days. See the Accessibility Statement for details. Legal name Mission Area Health Associates, Doing Business as Mission Neighborhood Health Center Fiscal year January 1 – December 31 EIN 94-2284365 1 Name of the CEO or employee who has daily managerial responsibilities Anna Robert 2 Names of officers and directors, and Boards which they serve Rita Franklin* President Amelia Martínez-Bankhead Vice President Charles Moser MD Treasurer José Rodríguez, MA Secretary Francisco García Consumer Trustee Luz Decker Consumer Trustee Mary Lou Ponce Consumer Trustee Claudia Llanos Consumer Trustee Susy Jeng Community Trustee Sylvia Vasquez Consumer Trustee Marcia Contreras Community Trustee * Cross Cultural Center & Synergy School Trustee President 3 Total budget and expenditures, and a program-by-program description of all monies expended or budgeted during calendar or fiscal year View on ProPublica 4 Letter from the IRS showing your valid nonprofit status Mission Neighborhood Health Center 501(c)(3) Tax Exempt Status (PDF) 5 Most recent federal tax return filed under Section 990 View on ProPublica 6 Verification of current valid registration with the State of California's Registry of Charitable Trusts State Charity Registration Number : 017451 Registry Search Registrant Details (PDF, retrieved 12/23/2024) 7 Audited financial statements View on ProPublica 8 Audited Financial Statements — FY2023 Audited Financial Statements — FY2023 (PDF) 9 Form 990 — FY2022 Form 990 — FY2022 (PDF) Questions about this statement? Email : [email protected] Phone : (415) 552-3870 ext. 2284 Terms of Use | Mission Neighborhood Health Center Skip to main content Important notice for patients: Information about the TriZetto data incident and resources available to affected patients. Read the full notice → (Español) (415) 552-3870 Call center: (415) 552-3870 — Mon–Fri 8am–5pm Se habla español Español About Us ▼ Careers We're Hiring Patients ▼ Medical Services ▼ Community Programs ▼ Locations & Hours ▼ Contact Donate Loading… Cargando… (415) 552-3870 Health information disclaimer For information only — not medical advice. Content on this site does not replace professional medical judgment, diagnosis, or treatment. If this is a medical emergency, call 911 . For non-emergency MNHC care, call (415) 552-3870 . For mental health crisis support, dial 988 . Hearing or speech limitations: dial 711 for California Relay. More resources → Contact 240 Shotwell St San Francisco, CA 94110 (415) 552-3870 Mon–Fri 8:00am–5:00pm Honoring our Latino roots with compassionate, patient-centered care — regardless of ability to pay. Medical Services Adult & Senior Medicine Pediatrics Women's Clinic (Prenatal/GYN) Teen Clinic Services Family Dental Services HIV Services Pharmacy & Laboratory Optometry Locations Shotwell Clinic Excelsior Clinic Resource Center Latino Prevention Center John O'Connell Teen Clinic Community Wellness Groups Latino Prevention Center Mission Neighborhood Resource Center Quick Links About Us Board & Staff Patients Patient Resources News Careers Contact Notice of Privacy Practices (HIPAA) Website Privacy Policy Notice of Nondiscrimination Language Assistance & Auxiliary Aids Sliding Fee Discount Program Accessibility Statement Terms of Use © 2026 Mission Neighborhood Health Center. All rights reserved. Mission Neighborhood Health Center is licensed by the State of California, led by an independent board of directors and is a Federally Qualified Health Center Program grantee under 42 U.S.C. 254b. All providers are deemed federal employees, with resultant coverage under the Federal Tort Claims Act (FTCA) for actions within the scope of deemed employment, pursuant to 42 U.S.C 233(g)-(n). This health center has Federal PHS deemed status with respect to certain health or health-related claims, including medical malpractice claims. For itself and its covered individuals. Call us Get care Terms of Use Legal rules for using the Mission Neighborhood Health Center website. Last updated: 2026-05-07 This website is not medical care. Information on this website is educational only. It never replaces advice, diagnosis, or treatment from a healthcare provider. For emergencies call 911 ; for mental-health crisis dial 988 ; for MNHC care call (415) 552-3870 . 1. Acceptance of terms By accessing or using the website at www.mnhc.org (the “Site”), you agree to be bound by these Terms of Use and our Privacy Policy. If you do not agree, do not use the Site. These terms form an agreement between you and Mission Neighborhood Health Center, a California 501(c)(3) nonprofit, legal name Mission Area Health Associates (“MNHC”, “we”, “our”). 2. Purpose of the Site The Site provides information about MNHC's services, locations, programs, and health-related resources for the communities we serve. The Site is informational. Patient care is delivered in person or via telehealth by licensed providers — not through this Site. 3. No medical advice; no provider-patient relationship The content on the Site is provided for general educational purposes only. It is not medical advice, diagnosis, or treatment. Reading the Site, emailing an address found here, or using any online form or information does not establish a provider-patient relationship between you and MNHC or between you and any MNHC provider. Never disregard professional medical advice or delay seeking it because of something you have read on this Site. If you think you may have a medical emergency, call 911 or go to the nearest emergency room immediately. 4. Acceptable use You agree to use the Site only for lawful purposes and in a manner consistent with these Terms. You agree not to: Access non-public areas of the Site or its systems. Interfere with the operation of the Site (e.g., denial of service, large-scale scraping, brute-force attempts). Access via automated means without our written consent. Use the Site to transmit false, misleading, or unlawful information. Impersonate any person or entity or misrepresent your affiliation with any person or entity. Circumvent access controls, security measures, or any technical limitation of the Site. Collect or harvest information about other users without their consent. Send protected health information (PHI) by unencrypted email or web form (see the privacy notice on the contact page). 5. Intellectual property All content on the Site — including text, photographs, graphics, logos, icons, data, and software — is owned by MNHC or its licensors and is protected by United States and international copyright, trademark, and other intellectual-property laws. The “Mission Neighborhood Health Center” and “MNHC” names and associated logos are trademarks of MNHC. You may view and print pages of the Site for personal, non-commercial use — including sharing legal notices (HIPAA, nondiscrimination, language assistance, accessibility, sliding fee) with family members and medical providers. Commercial use, republishing, modification, or the creation of derivative works requires our prior written consent. 6. Third-party links The Site links to third-party websites — including PayPal (donations), the U.S. Department of Health & Human Services (Office for Civil Rights), ProPublica (nonprofit Form 990 and financial data), Kroll Inc. (data-breach disclosure services for the TriZetto incident), and others. These links are provided for convenience. MNHC does not endorse and is not responsible for the content, services, or privacy practices of external sites. Inclusion of a link does not constitute a recommendation, sponsorship, or affiliation. Your use of any third-party site is governed by that site's terms and privacy policy. 7. Disclaimer of warranties The Site is provided “as is” and “as available” with no warranties of any kind, express or implied — including but not limited to the implied warranties of merchantability, fitness for a particular purpose, non-infringement, and accuracy. Although we strive to keep information current, MNHC does not warrant that the Site's content is accurate, complete, or error-free at all times, or that the Site will operate without interruption. Clinic hours, providers, and program details may change; always call (415) 552-3870 to confirm before traveling. 8. Limitation of liability To the maximum extent permitted by law, MNHC, its directors, officers, employees, volunteers, and providers will not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of your access to or use of the Site or your inability to access or use the Site, even if MNHC has been advised of the possibility of such damages. This limitation is separate from and in addition to the federal coverage under the Federal Tort Claims Act (FTCA, 42 U.S.C. § 233(g)–(n)) that applies to medical-malpractice claims related to MNHC providers' clinical practice. Nothing in these Terms modifies FTCA coverage or any other right available under applicable law. If any limitation of liability is unenforceable under applicable law, it will apply to the fullest extent permitted. 9. Privacy Use of the Site is governed by our Website Privacy Policy . Protected health information (PHI) collected when you receive care is covered separately by our HIPAA Notice of Privacy Practices . 10. Accessibility MNHC works toward conformance with WCAG 2.1 Level AA. If you encounter an accessibility issue, see our Accessibility Statement . 11. Children The Site is not directed to children under 13, and we do not knowingly c Our Board & Staff | Mission Neighborhood Health Center Skip to main content Important notice for patients: Information about the TriZetto data incident and resources available to affected patients. Read the full notice → (Español) (415) 552-3870 Call center: (415) 552-3870 — Mon–Fri 8am–5pm Se habla español Español About Us ▼ Careers We're Hiring Patients ▼ Medical Services ▼ Community Programs ▼ Locations & Hours ▼ Contact Donate Loading… Cargando… (415) 552-3870 Health information disclaimer For information only — not medical advice. Content on this site does not replace professional medical judgment, diagnosis, or treatment. If this is a medical emergency, call 911 . For non-emergency MNHC care, call (415) 552-3870 . For mental health crisis support, dial 988 . Hearing or speech limitations: dial 711 for California Relay. More resources → Contact 240 Shotwell St San Francisco, CA 94110 (415) 552-3870 Mon–Fri 8:00am–5:00pm Honoring our Latino roots with compassionate, patient-centered care — regardless of ability to pay. Medical Services Adult & Senior Medicine Pediatrics Women's Clinic (Prenatal/GYN) Teen Clinic Services Family Dental Services HIV Services Pharmacy & Laboratory Optometry Locations Shotwell Clinic Excelsior Clinic Resource Center Latino Prevention Center John O'Connell Teen Clinic Community Wellness Groups Latino Prevention Center Mission Neighborhood Resource Center Quick Links About Us Board & Staff Patients Patient Resources News Careers Contact Notice of Privacy Practices (HIPAA) Website Privacy Policy Notice of Nondiscrimination Language Assistance & Auxiliary Aids Sliding Fee Discount Program Accessibility Statement Terms of Use © 2026 Mission Neighborhood Health Center. All rights reserved. Mission Neighborhood Health Center is licensed by the State of California, led by an independent board of directors and is a Federally Qualified Health Center Program grantee under 42 U.S.C. 254b. All providers are deemed federal employees, with resultant coverage under the Federal Tort Claims Act (FTCA) for actions within the scope of deemed employment, pursuant to 42 U.S.C 233(g)-(n). This health center has Federal PHS deemed status with respect to certain health or health-related claims, including medical malpractice claims. For itself and its covered individuals. Call us Get care About Us Our Board & Staff MNHC is governed by a community board and led by experienced healthcare professionals dedicated to serving San Francisco's Mission District. Board of Directors Officers Rita Franklin President Amelia Martínez-Bankhead Vice President Claudia Llanos Secretary José A. Rodríguez, MA Treasurer Community Trustees Charles Moser, MD Community Trustee Susy Jeng Community Trustee Marcia Contreras Community Trustee Consumer Trustees Francisco García Consumer Trustee Luz Decker Consumer Trustee MaryLou Ponce Consumer Trustee Sylvia Vasquez Consumer Board Member Senior Leadership Executive Office Anna Robert, RN, MSN, DrPH Executive Director & CEO Brad Williams-Padilla, MD Chief Medical Officer Denisse Porter, NP Chief Clinical Operations & Associate Chief Medical Officer Brian Abel, DHSc, MPH Chief Population Health & Value-Based Care Officer Sade Salako Chief Financial Officer Jesus Martell Gonzalez, MBA, PMP Chief Operating Officer Fernando Gomez-Benitez, BA Deputy Director / Chief Administrative Officer Willie Ramirez Chief Strategy & HR Officer Clinical Services Farzana Poyan, DDS Dental Director Jose Enrique Lopez, MSW Director of Behavioral Health & Substance Use April Trinh Director of Pharmacy Janet Lee, OD Director of Optometry Programs & Operations Gus Tabet Program Director, Resource Center Jonathan Malta-Weingard Human Resources Director Our Providers MNHC's clinical team includes physicians, nurse practitioners, a certified nurse midwife, behavioral health clinicians, dentists, pharmacists, and specialists serving patients across all our locations. Nurse Practitioners & Midwives Aby Romero, NP Nurse Practitioner, Excelsior Alexandra Mitchell, CNM Nurse Midwife (On Call), Women's Clinic — Shotwell Anna Ycaza, NP Nurse Practitioner, Shotwell Clinic Betsey Segarra, NP Pediatrics, Shotwell Clinic Brenda Chicas, NP Excelsior Clinic Denisse Porter, NP Adult Medicine, Shotwell Clinic Harriet Cuttler, NP Resource Center Karen Alvarado, NP Nurse Practitioner, Shotwell Clinic Kimberly Iniguez, NP Nurse Practitioner, Shotwell Maria Grazia Leon Sausa, NP Nurse Practitioner, Shotwell Marisol Gutierrez, NP Nurse Practitioner, Shotwell Clinic Melanie Zamora, NP Nurse Practitioner, Excelsior Michael Woodsome, NP Adult Medicine, Shotwell Clinic Sam Gonzalez, NP Shotwell Clinic Seleina Bravo Loera, NP Family Nurse Practitioner, Shotwell Steven Leiner, NP Adult Medicine, HIV Services — Clínica Esperanza, Shotwell Clinic Physicians Brad Williams-Padilla, MD Chief Medical Officer Aarti Vala, MD Pediatrics, Excelsior Abha Goel, MD Pediatrics, Shotwell Clinic Ana Padula, MD Physician, Excelsior Brent Lem, MD Pediatrics, Excelsior Charles Edwards, MD Pediatrics, Shotwell Clinic Clark Santee, MD Lead Physician, Special Populations, Resource Center Daniel Gonzalez, MD Physician, Shotwell Clinic Gabriela Meckler, MD Family Medicine, Shotwell Clinic Galen Harnden, MD Pediatrics, Shotwell Clinic Hali Hammer, MD Physician, Shotwell Clinic Jaime Ruiz, MD Chief of Pediatrics & Associate Medical Director, Shotwell John Lambert, MD Pediatrics, Shotwell Juan Pablo Forero, MD Pediatrics, Excelsior Karen Makely, MD Pediatrics, Shotwell Clinic Kimberly Ginsbach, MD Lead Pediatrician, Shotwell Lizette España, MD Lead Physician, Adult Medicine & Women's Clinic, Shotwell Clinic Meredith Laird, MD Pediatrics, Shotwell Clinic Nathalie Morales Delgado, MD Lead Physician, Excelsior Ricardo Alvarez, MD Physician, Resource Center Victoria Agnost, MD Pediatrics, Shotwell Clinic Dental Farzana Poyan, DDS Dental Director, Shotwell Dental Edwin Tirado, DDS Dentist, Excelsior Dental Eleiska Herrera de Salvatierra, DDS Dentist, Shotwell Dental Francesca Artiga, DDS Pediatric Dentist, Excelsior Dental Latisha Chan, DDS Dentist, Shotwell Dental Phuong Vu, DDS Dentist, Excelsior Dental Priyanka Raiyani, DDS Dentist, Shotwell Dental Behavioral Health Jose Enrique Lopez, MSW Director of Behavioral Health & Substance Use Cassandra Valle Behavioral Health Clinician, Shotwell Cristhy Trejo Cruz Behavioral Health Clinician, Shotwell Kimberly Chavez Behavioral Health Clinician, Excelsior Laura Rincon Behavioral Health Clinician, Excelsior David Lopez-Giraldo Substance Abuse Counselor, Shotwell Samuel Ticas Substance Abuse Counselor, Resource Center Optometry Janet Lee, OD Director of Optometry, Shotwell Pharmacy Gloria Perez Cardenas Pharmacist, Shotwell Mercedes Ho Pharmacist, Shotwell Tae Kawamoto Pharmacist, Shotwell Wiwon Kumnerdpun Pharmacist, Shotwell Podiatry David Tran Podiatrist, Adult Medicine Nutrition Services Abby Jimenez, RD Registered Dietitian, Shotwell Rosario Lopez, RD Registered Dietitian, Shotwell Acupuncture Igor Alekseev Acupuncturist, Shotwell Jolene Elizabeth Acupuncturist, Shotwell The providers listed above are deemed federal employees under 42 U.S.C. 233(g)-(n) and are covered by the Federal Tort Claims Act (FTCA) for medical malpractice claims related to their work at MNHC. See the full FTCA notice in the page footer. Mission Neighborhood Health Center | Atención Médica de Calidad en San Francisco Saltar al contenido principal Aviso importante para pacientes: Información sobre el incidente de datos de TriZetto y los recursos disponibles para los pacientes afectados. Leer el aviso completo → (English) (415) 552-3870 Centro de llamadas: (415) 552-3870 — Lun–Vie 8am–5pm We speak English English Quiénes Somos ▼ Empleos Estamos Contratando Pacientes ▼ Servicios Médicos ▼ Programas Comunitarios ▼ Ubicaciones y Horarios ▼ Contacto Donar Loading… Cargando… (415) 552-3870 Aviso de información de salud Solo para información — no es consejo médico. El contenido de este sitio no reemplaza el juicio profesional médico, el diagnóstico ni el tratamiento. Si esto es una emergencia médica, llame al 911 . Para atención no urgente de MNHC, llame al (415) 552-3870 . Para apoyo en crisis de salud mental, marque 988 . Limitaciones auditivas o del habla: marque 711 para California Relay. Más recursos → Contacto 240 Shotwell St San Francisco, CA 94110 (415) 552-3870 Lun–Vie 8:00am–5:00pm Honrando nuestras raíces latinas con atención compasiva centrada en el paciente — sin importar la capacidad de pago. Servicios Médicos Medicina para Adultos y Mayores Pediatría Clínica para la Mujer (Prenatal/Ginecología) Clínica para Adolescentes Servicios Dentales Familiares Servicios de VIH Farmacia y Laboratorio Optometría Ubicaciones Clínica Shotwell Clínica Excelsior Centro de Recursos Centro de Prevención Latino Clínica Juvenil John O'Connell Comunidad Grupos de Bienestar Centro de Prevención Latino Centro de Recursos Mission Neighborhood Enlaces Rápidos Quiénes Somos Junta y Personal Pacientes Recursos para Pacientes Noticias Empleos Contacto Aviso de Prácticas de Privacidad (HIPAA) Política de Privacidad del Sitio Web Aviso de No Discriminación Asistencia Lingüística y Ayudas Auxiliares Programa de Descuento de Tarifas Variables Declaración de Accesibilidad Términos de Uso © 2026 Mission Neighborhood Health Center. Todos los derechos reservados. Mission Neighborhood Health Center cuenta con licencia del Estado de California, está dirigido por una junta directiva independiente y es beneficiario del Programa de Centros de Salud Federalmente Calificados (FQHC) bajo 42 U.S.C. 254b. Todos los proveedores son considerados empleados federales ("deemed"), con la cobertura correspondiente bajo la Ley Federal de Reclamos por Daños (Federal Tort Claims Act, FTCA) para los actos realizados dentro del ámbito del empleo considerado, conforme a 42 U.S.C 233(g)-(n). Este centro de salud cuenta con estatus federal PHS considerado ("deemed") respecto a ciertas reclamaciones de salud o relacionadas con la salud, incluidas las reclamaciones por negligencia médica, tanto para el propio centro como para sus individuos cubiertos. Llamar Recibir atención Centro de Salud Federalmente Calificado · Sirviendo SF desde 1967 Atención Médica de Calidad para San Francisco Quality Healthcare for San Francisco Atención compasiva centrada en el paciente en el Distrito de la Misión y más allá — sin importar la capacidad de pago. Bilingüe inglés/español. Llame al (415) 552-3870 Cómo contactarnos Llame para recibir atención (415) 552-3870 Lun–Vie 8am–5pm Hágase paciente Pacientes nuevos bienvenidos — tarifas según ingresos, sin importar la capacidad de pago. Línea fuera de horario (415) 552-3870 Para pacientes de MNHC. Lun–Vie 5pm–8am y fines de semana — llame al mismo número y siga las indicaciones. Aviso importante para pacientes: incidente de datos de TriZetto Por favor revise el aviso y los recursos disponibles para los pacientes afectados. Disponible en inglés y español. Notice (English, PDF) Aviso (Español, PDF) FAQ (English, PDF) Preguntas frecuentes (Español, PDF) Comunicado de prensa (PDF) Encuéntrenos Cinco Ubicaciones en SF En los vecindarios que servimos — con acceso a la línea fuera de horario para todos los pacientes de MNHC al (415) 552-3870 . Clínica Shotwell 240 Shotwell St , San Francisco, CA 94110 Clínica Excelsior 4836 Mission St , San Francisco, CA 94112 Centro de Recursos Mission Neighborhood 165 Capp St , San Francisco, CA 94110 Centro de Prevención Latino 1663 Mission St #400 , San Francisco, CA 94103 Clínica Juvenil John O'Connell 2355 Folsom St , San Francisco, CA 94110 Ver todas las ubicaciones y horarios “ Nuestra Misión Mission Neighborhood Health Center honra nuestras raíces latinas con una tradición de atención compasiva centrada en el paciente. Defendemos la equidad en salud y brindamos servicios innovadores y de alta calidad que responden a los vecindarios y diversas comunidades a las que servimos. Conozca a MNHC Voces de Pacientes Lo Que Dice Nuestra Comunidad “ MNHC se trata de construir una comunidad saludable. Fernando Gomez Benitez Director Adjunto de MNHC “ Hace veinticuatro años entré a la Clínica Esperanza con un nuevo diagnóstico que todos pensaron era el principio del fin. La Clínica se convirtió en un refugio seguro de muchas maneras. Creo que la clínica ayudó a salvar mi vida. Per Eidspjeld Ex paciente, Clínica Esperanza “ Estoy muy contenta con cómo cuidaron a mi hija. Todo el personal ha sido muy amable. Madre de una paciente pediátrica Pediatría de MNHC “ El programa prenatal de MNHC me dio mucha información sobre nutrición, planificación familiar, y recursos legales, y me dio mucho apoyo emocional en un ambiente acogedor. Rosa N. Paciente de MNHC Confianza y Transparencia Creemos en la rendición pública de cuentas. Declaración Económica Anual EIN, miembros de la junta, 990, 501(c)(3), estados financieros auditados, registro de CA. Ver divulgaciones No Discriminación e Idioma Derechos civiles, asistencia lingüística en 15 idiomas, cómo presentar una queja. Leer aviso Declaración de Accesibilidad Este sitio está diseñado para cumplir con WCAG 2.1 Nivel AA. Reporte una barrera de acceso. Leer declaración Aviso de Prácticas de Privacidad Cómo usamos y protegemos su información de salud. PDFs en inglés y español. Ver el aviso Quejas y preocupaciones de cumplimiento Contacte al equipo de cumplimiento de MNHC: [email protected] · (415) 552-3870 ext. 2284 . ¿Limitaciones auditivas o del habla? Marque 711 para el Servicio California Relay — 24/7. FTCA y Estatus Federal Considerado FTCA: Mission Neighborhood Health Center cuenta con licencia del Estado de California, está dirigido por una junta directiva independiente y es beneficiario del Programa de Centros de Salud Federalmente Calificados (FQHC) bajo 42 U.S.C. 254b. Todos los proveedores son considerados empleados federales ("deemed"), con la cobertura correspondiente bajo la Ley Federal de Reclamos por Daños (Federal Tort Claims Act, FTCA) para los actos realizados dentro del ámbito del empleo considerado, conforme a 42 U.S.C 233(g)-(n). Este centro de salud cuenta con estatus federal PHS considerado ("deemed") respecto a ciertas reclamaciones de salud o relacionadas con la salud, incluidas las reclamaciones por negligencia médica, tanto para el propio centro como para sus individuos cubiertos. Acreditaciones y Reconocimientos How to Access Care | Mission Neighborhood Health Center Skip to main content Important notice for patients: Information about the TriZetto data incident and resources available to affected patients. Read the full notice → (Español) (415) 552-3870 Call center: (415) 552-3870 — Mon–Fri 8am–5pm Se habla español Español About Us ▼ Careers We're Hiring Patients ▼ Medical Services ▼ Community Programs ▼ Locations & Hours ▼ Contact Donate Loading… Cargando… (415) 552-3870 Health information disclaimer For information only — not medical advice. Content on this site does not replace professional medical judgment, diagnosis, or treatment. If this is a medical emergency, call 911 . For non-emergency MNHC care, call (415) 552-3870 . For mental health crisis support, dial 988 . Hearing or speech limitations: dial 711 for California Relay. More resources → Contact 240 Shotwell St San Francisco, CA 94110 (415) 552-3870 Mon–Fri 8:00am–5:00pm Honoring our Latino roots with compassionate, patient-centered care — regardless of ability to pay. Medical Services Adult & Senior Medicine Pediatrics Women's Clinic (Prenatal/GYN) Teen Clinic Services Family Dental Services HIV Services Pharmacy & Laboratory Optometry Locations Shotwell Clinic Excelsior Clinic Resource Center Latino Prevention Center John O'Connell Teen Clinic Community Wellness Groups Latino Prevention Center Mission Neighborhood Resource Center Quick Links About Us Board & Staff Patients Patient Resources News Careers Contact Notice of Privacy Practices (HIPAA) Website Privacy Policy Notice of Nondiscrimination Language Assistance & Auxiliary Aids Sliding Fee Discount Program Accessibility Statement Terms of Use © 2026 Mission Neighborhood Health Center. All rights reserved. Mission Neighborhood Health Center is licensed by the State of California, led by an independent board of directors and is a Federally Qualified Health Center Program grantee under 42 U.S.C. 254b. All providers are deemed federal employees, with resultant coverage under the Federal Tort Claims Act (FTCA) for actions within the scope of deemed employment, pursuant to 42 U.S.C 233(g)-(n). This health center has Federal PHS deemed status with respect to certain health or health-related claims, including medical malpractice claims. For itself and its covered individuals. Call us Get care Patients How to Access Care New patients welcome — we accept Medi-Cal, Medicare, Healthy San Francisco, and most commercial insurance, and our team can help you enroll or stay enrolled. Sliding-scale fees regardless of ability to pay. The fastest way to start is by phone — Mon–Fri 8am–5pm. No one is turned away for inability to pay. As a Federally Qualified Health Center, MNHC offers sliding-scale fees for every patient — insured or not, documented or not. Eligibility is based only on household size and income. See the Sliding Fee Discount Program → Four steps to become a patient 1 Call the main line Call (415) 552-3870 Monday through Friday, 8am to 5pm. Bilingual English/Spanish staff are available. If your primary language is neither, tell us what you speak — we provide free interpreters in 15+ languages. 2 Share the basics Intake staff will ask for your name, date of birth, address or neighborhood, and a contact phone number. If you have insurance, have the card handy. If you don't, no worries — we'll help you get enrolled. 3 Schedule your first visit We'll match you with a provider and find a time that works. New-patient appointments for pediatrics, adult medicine, women's health, and teen services typically schedule within 1–2 weeks depending on demand. 4 Come in for your visit Arrive 15 minutes early to finish enrollment paperwork and the sliding-fee application if you need one. Bring whatever you can from the list below — but if you have none of these documents, we can still see you . What to bring These speed up enrollment. If you're missing any, come in anyway — we'll help you complete what's needed on site. Photo ID Driver's license, passport, consular ID, or SF Municipal ID — any works. Proof of income (past 30 days) Pay stubs, Social Security/unemployment letter, self-employment ledger, or a signed self-attestation form. Proof of household size Tax return or a signed declaration listing dependents. Insurance card (if you have one) We accept Medi-Cal, Medicare, Healthy SF, and most commercial insurance. Insurance enrollment help If you don't have insurance, MNHC can help you enroll in Medi-Cal (opens in a new tab) , Healthy San Francisco (opens in a new tab) , or Covered California (opens in a new tab) . Enrollment counselors are available at every site in English and Spanish. Medi-Cal For low-income residents. Visit website ↗ Healthy SF For uninsured SF adults. Visit website ↗ Covered California State insurance marketplace. Visit website ↗ The fastest way to start Call our main line — intake staff will start your enrollment over the phone and schedule a welcome visit with a provider. (415) 552-3870 Mon–Fri 8am–5pm Bilingual English/Spanish staff. Free interpreters available in 15+ languages. See all five locations Your information is protected We follow HIPAA privacy rules — your medical record is confidential. Immigration status is never reported to immigration authorities. Minors aged 12+ can enroll confidentially for services covered by California law. Notice of Privacy Practices (HIPAA) → Get Started Today Ready to make an appointment? New patients welcome · We accept Medi-Cal & most insurance · We help you enroll · Sliding-scale fees (415) 552-3870 How appointments work News | Mission Neighborhood Health Center Skip to main content Important notice for patients: Information about the TriZetto data incident and resources available to affected patients. Read the full notice → (Español) (415) 552-3870 Call center: (415) 552-3870 — Mon–Fri 8am–5pm Se habla español Español About Us ▼ Careers We're Hiring Patients ▼ Medical Services ▼ Community Programs ▼ Locations & Hours ▼ Contact Donate Loading… Cargando… (415) 552-3870 Health information disclaimer For information only — not medical advice. Content on this site does not replace professional medical judgment, diagnosis, or treatment. If this is a medical emergency, call 911 . For non-emergency MNHC care, call (415) 552-3870 . For mental health crisis support, dial 988 . Hearing or speech limitations: dial 711 for California Relay. More resources → Contact 240 Shotwell St San Francisco, CA 94110 (415) 552-3870 Mon–Fri 8:00am–5:00pm Honoring our Latino roots with compassionate, patient-centered care — regardless of ability to pay. Medical Services Adult & Senior Medicine Pediatrics Women's Clinic (Prenatal/GYN) Teen Clinic Services Family Dental Services HIV Services Pharmacy & Laboratory Optometry Locations Shotwell Clinic Excelsior Clinic Resource Center Latino Prevention Center John O'Connell Teen Clinic Community Wellness Groups Latino Prevention Center Mission Neighborhood Resource Center Quick Links About Us Board & Staff Patients Patient Resources News Careers Contact Notice of Privacy Practices (HIPAA) Website Privacy Policy Notice of Nondiscrimination Language Assistance & Auxiliary Aids Sliding Fee Discount Program Accessibility Statement Terms of Use © 2026 Mission Neighborhood Health Center. All rights reserved. Mission Neighborhood Health Center is licensed by the State of California, led by an independent board of directors and is a Federally Qualified Health Center Program grantee under 42 U.S.C. 254b. All providers are deemed federal employees, with resultant coverage under the Federal Tort Claims Act (FTCA) for actions within the scope of deemed employment, pursuant to 42 U.S.C 233(g)-(n). This health center has Federal PHS deemed status with respect to certain health or health-related claims, including medical malpractice claims. For itself and its covered individuals. Call us Get care MNHC News & Updates Updates from MNHC — clinic openings, programs, awards, and community events. All Health News Press Releases Newsletters Events Community COVID19 Vaccine 116 articles May 5, 2025 In Memory of Gladys Sandlin, Former MNHC Executive Director It is with sadness that we share the passing of Gladys Sandlin, our MNHC matriarch, on May 1, 2025. Gladys was a former Executive Director of MNHC. For 25 years, she kept our doors open and worked tir Health News Community August 24, 2024 New School-Based Health Clinic Provides Easy Access to Students Mission Neighborhood Health Center (MNHC) is committed to keeping San Francisco happy and healthy by offering a variety of healthcare services to people of all ages. Part of this commitment involves M Health News February 10, 2023 COVID-19 Booster Vaccines! COVID-19 Booster Vaccines! · Saturdays in February · 10am-3pm · No appointment necessary · Mission Neighborhood Health Center · 240 Shotwell St. · San Francisco, CA Health News COVID19 Vaccine September 8, 2022 A Health Fair for All! (San Francisco, CA) - Approximately 200 patients and community members gathered at the Shotwell Clinic on a sunny afternoon to learn, get screened for diabetes and/or hypertension, and talk to medical Events Health News Community July 28, 2022 Monkeypox Monkeypox or Viruela del Mono, in Spanish, is a virus that appears as a distinctive rash, and spreads through close contact skin to skin, sex, kissing, and breathing at close range. The CDC is trackin Health News February 15, 2022 Press Release: COVID19 Vaccine Available at the Shotwell Clinic for MNHC Patients and The Public First, Second, and Third (Booster) Dose Available (San Francisco) - In an effort to continue the fight against COVID19 and its variants, and to ensure San Franciscans are up to date with vaccination - Press Releases February 15, 2022 Receive Your COVID19 Vaccine First, Second, Third or Fourth (Booster) Dose Available May 1, 2022 Update. In an effort to continue the fight against COVID19 and its variants, and to ensure Latino, minority and immigrant families i Health News COVID19 Vaccine November 22, 2021 We Have a New Optometry Office! We have a new optometry office! A few days ago, a group of community leaders and MNHC staff members gathered for a ribbon-cutting ceremony, for our new optometry office. California Senator Scott Wiene Events Health News November 21, 2021 COVID19 Vaccine for your Children 5 to 11 COVID19 Vaccine for your Children 5 to 11 Dear Patients, We have the COVID19 vaccine for children 5 to 11 years old. Please call us today or within the next few days to schedule an appointment at (415 Health News November 18, 2021 New Optometry Clinic to Serve San Francisco's LatinX, Immigrant and low-income Families (SAN FRANCISCO) - With the purpose of improving the quality of life of its patients, Mission Neighborhood Health Center (MNHC) is opening a new Optometry Clinic in the Mission District, to serve Latin Press Releases Health News October 29, 2021 Flu Vaccine Available For Seniors 65+ Flu Vaccine Available For All; HIghly Recommended for Seniors 65+ Winter is around the corner, and with that comes the possibility to get the flu.The flu is a contagious respiratory illness caused by Health News September 15, 2021 Local Health Clinic Celebrates Hispanic Heritage Month (San Francisco) - The Mission Neighborhood Health Center (MNHC) will be celebrating Hispanic Heritage Month with a focus on rapid HIV testing. While the health clinics remained open throughout the pand Press Releases Health News September 3, 2021 MNHC Newsletter - September 2021 In this newsletter, we share a story about resilience, COVID19 activities, National Health Center Week, and more. Please take a moment to read our stories. [pdf-embedder url="/wp-content/uploads/2021/ Newsletters August 31, 2021 COVID19 Summer 2021 Update As of August 31, 2021, MNHC's COVID Response Team has tested 5,500 patients and community members. MNHC began COVID vaccinations in January 2021 for staff and board members and expanded to patients an COVID19 Testing August 13, 2021 Patient Appreciation Day The staff at the Excelsior Clinic shared with our patients a small gift, in appreciation of the families and individuals who have trusted Mission Neighborhood Health Center with their health. MNHC is Health News August 2, 2021 Congratulations to Medicare and Medicaid! On July 30, 1965, President Lyndon B. Johnson signed into law legislation establishing Medicare and Medicaid. 56 years later, millions of people are healthier because of these programs. From all of us Health News July 29, 2021 Excelsior Clinic Located in the heart of the Excelsior District and south of the Mission District, this clinic serves a diverse, vibrant community. Our compassionate and dedicated staff provides quality medical care t July 29, 2021 Health Clinic for the Unhoused The Mission Neighborhood Resource Center offers medical services to the unhoused and other people in difficult situations. Our drop-in clinic services for homeless adults include: Sexual Health Screening Health News Resource Center July 28, 2021 Suspended: COVID19 Testing COVID Testing Temporarily Suspended. We would like to let the public know that we are temporarily suspending COVID testing at our Shotwell Clinic. For the time being, we are limiting COVID testing to Health News COVID19 Testing April 29, 2021 Covid Vaccine Updates Visit our Clinic at 240 Shotwell and 16th St. in San Francisco, and get vaccinated while we have the Moderna and Janssen vaccines. Protect yourself, your loved ones, and the community. H Women's Clinic (Prenatal/GYN) | Mission Neighborhood Health Center Skip to main content Important notice for patients: Information about the TriZetto data incident and resources available to affected patients. Read the full notice → (Español) (415) 552-3870 Call center: (415) 552-3870 — Mon–Fri 8am–5pm Se habla español Español About Us ▼ Careers We're Hiring Patients ▼ Medical Services ▼ Community Programs ▼ Locations & Hours ▼ Contact Donate Loading… Cargando… (415) 552-3870 Health information disclaimer For information only — not medical advice. Content on this site does not replace professional medical judgment, diagnosis, or treatment. If this is a medical emergency, call 911 . For non-emergency MNHC care, call (415) 552-3870 . For mental health crisis support, dial 988 . Hearing or speech limitations: dial 711 for California Relay. More resources → Contact 240 Shotwell St San Francisco, CA 94110 (415) 552-3870 Mon–Fri 8:00am–5:00pm Honoring our Latino roots with compassionate, patient-centered care — regardless of ability to pay. Medical Services Adult & Senior Medicine Pediatrics Women's Clinic (Prenatal/GYN) Teen Clinic Services Family Dental Services HIV Services Pharmacy & Laboratory Optometry Locations Shotwell Clinic Excelsior Clinic Resource Center Latino Prevention Center John O'Connell Teen Clinic Community Wellness Groups Latino Prevention Center Mission Neighborhood Resource Center Quick Links About Us Board & Staff Patients Patient Resources News Careers Contact Notice of Privacy Practices (HIPAA) Website Privacy Policy Notice of Nondiscrimination Language Assistance & Auxiliary Aids Sliding Fee Discount Program Accessibility Statement Terms of Use © 2026 Mission Neighborhood Health Center. All rights reserved. Mission Neighborhood Health Center is licensed by the State of California, led by an independent board of directors and is a Federally Qualified Health Center Program grantee under 42 U.S.C. 254b. All providers are deemed federal employees, with resultant coverage under the Federal Tort Claims Act (FTCA) for actions within the scope of deemed employment, pursuant to 42 U.S.C 233(g)-(n). This health center has Federal PHS deemed status with respect to certain health or health-related claims, including medical malpractice claims. For itself and its covered individuals. Call us Get care Medical Services Women's Clinic (Prenatal/GYN) Culturally-sensitive care in English and Spanish for women of all ages — from preventive care through pregnancy, delivery, and breastfeeding support. Most patients qualify for low-cost services. Confidential care from age 12 Anyone over 12 can receive confidential reproductive health care — including contraception and STI testing — without parent/guardian consent, under California law. What we offer Preventive care Pap Smears and breast exams Mammography referrals STD testing and treatment Menopause support Nutritional assessments and health education Family planning Contraception (all options, including IUDs and implants) Basic infertility evaluation and treatment Pre-conception counseling Emergency contraception ("morning after pill") Confidential counseling for patients age 12 and up Pregnancy & midwifery Pregnancy care by Certified Nurse Midwives in collaboration with UCSF Delivery at San Francisco General Hospital Full prenatal care across every trimester Centering Pregnancy — group birth-preparation classes Psychosocial support and community-resource referrals Prenatal care: Medi-Cal insurance only (we can help you enroll) Postpartum & breastfeeding Postpartum and maternal-wellness visits Lactation and breastfeeding support Perinatal mental-health screening Postpartum contraception and family planning Hand-off to MNHC's pediatric team for baby Centering Pregnancy — group prenatal care As part of our comprehensive prenatal program, MNHC offers pregnant patients the chance to prepare for delivery in a group setting that fosters learning and community support. Groups of 8–10 patients with close due dates meet together with a midwife and bilingual care team throughout pregnancy and after delivery. More about Centering Pregnancy Locations Shotwell Clinic 240 Shotwell St, SF 94110 Mon–Fri 8am–5pm (lunch 12–1pm) Excelsior Clinic 4836 Mission St, SF 94112 Mon–Fri 8am–5pm (415) 552-3870 Mon–Fri 8am–5pm Get Started Today Ready to make an appointment? New patients welcome · We accept Medi-Cal & most insurance · We help you enroll · Sliding-scale fees (415) 552-3870 How appointments work Optometry | Mission Neighborhood Health Center Skip to main content Important notice for patients: Information about the TriZetto data incident and resources available to affected patients. Read the full notice → (Español) (415) 552-3870 Call center: (415) 552-3870 — Mon–Fri 8am–5pm Se habla español Español About Us ▼ Careers We're Hiring Patients ▼ Medical Services ▼ Community Programs ▼ Locations & Hours ▼ Contact Donate Loading… Cargando… (415) 552-3870 Health information disclaimer For information only — not medical advice. Content on this site does not replace professional medical judgment, diagnosis, or treatment. If this is a medical emergency, call 911 . For non-emergency MNHC care, call (415) 552-3870 . For mental health crisis support, dial 988 . Hearing or speech limitations: dial 711 for California Relay. More resources → Contact 240 Shotwell St San Francisco, CA 94110 (415) 552-3870 Mon–Fri 8:00am–5:00pm Honoring our Latino roots with compassionate, patient-centered care — regardless of ability to pay. Medical Services Adult & Senior Medicine Pediatrics Women's Clinic (Prenatal/GYN) Teen Clinic Services Family Dental Services HIV Services Pharmacy & Laboratory Optometry Locations Shotwell Clinic Excelsior Clinic Resource Center Latino Prevention Center John O'Connell Teen Clinic Community Wellness Groups Latino Prevention Center Mission Neighborhood Resource Center Quick Links About Us Board & Staff Patients Patient Resources News Careers Contact Notice of Privacy Practices (HIPAA) Website Privacy Policy Notice of Nondiscrimination Language Assistance & Auxiliary Aids Sliding Fee Discount Program Accessibility Statement Terms of Use © 2026 Mission Neighborhood Health Center. All rights reserved. Mission Neighborhood Health Center is licensed by the State of California, led by an independent board of directors and is a Federally Qualified Health Center Program grantee under 42 U.S.C. 254b. All providers are deemed federal employees, with resultant coverage under the Federal Tort Claims Act (FTCA) for actions within the scope of deemed employment, pursuant to 42 U.S.C 233(g)-(n). This health center has Federal PHS deemed status with respect to certain health or health-related claims, including medical malpractice claims. For itself and its covered individuals. Call us Get care Medical Services Optometry Comprehensive bilingual eye care at the Shotwell Clinic — exams, eyewear, diabetic care, and pediatric vision. Available to all MNHC patients on a sliding scale. Eye care at your health clinic MNHC opened its optometry office at the Shotwell Clinic so patients can get vision care without going elsewhere. This matters especially for people with diabetes, high blood pressure, or school-age children — conditions where eye health and overall health are deeply connected. What we offer Comprehensive eye exams Annual exams for adults and children Visual acuity and ocular-health evaluation Cataract, retinopathy, and disease screening Coordination with your MNHC primary care provider Eyeglasses & contact lenses Prescription eyeglasses Contact lens fittings (soft, rigid, multifocal) Replacements and repairs Frames available at every budget Chronic-condition eye care Diabetic eye exams (annual or as your physician recommends) Glaucoma screening and monitoring Dry eye and ocular-surface management Specialist coordination when needed Pediatric vision care Eye exams from early childhood Vision-related learning issue screening Durable pediatric eyewear Bilingual support for parents and kids Cost & insurance We accept Medi-Cal, Medicare, and most commercial insurance with vision benefits. Uninsured patients qualify for MNHC's Sliding Fee Discount Program . Diabetic eye exams are usually covered 100% by Medi-Cal and most medical insurance — no separate vision benefit needed. Location Shotwell Clinic — 240 Shotwell St, San Francisco, CA 94110 (415) 552-3870 Director of Optometry: Janet Lee, OD Optometry office opening announcement (PDF) Also see Adult & Senior Medicine Pediatrics Sliding Fee Discount Program Get Started Today Ready to make an appointment? New patients welcome · We accept Medi-Cal & most insurance · We help you enroll · Sliding-scale fees (415) 552-3870 How appointments work Latino Prevention Center | Mission Neighborhood Health Center Skip to main content Important notice for patients: Information about the TriZetto data incident and resources available to affected patients. Read the full notice → (Español) (415) 552-3870 Call center: (415) 552-3870 — Mon–Fri 8am–5pm Se habla español Español About Us ▼ Careers We're Hiring Patients ▼ Medical Services ▼ Community Programs ▼ Locations & Hours ▼ Contact Donate Loading… Cargando… (415) 552-3870 Health information disclaimer For information only — not medical advice. Content on this site does not replace professional medical judgment, diagnosis, or treatment. If this is a medical emergency, call 911 . For non-emergency MNHC care, call (415) 552-3870 . For mental health crisis support, dial 988 . Hearing or speech limitations: dial 711 for California Relay. More resources → Contact 240 Shotwell St San Francisco, CA 94110 (415) 552-3870 Mon–Fri 8:00am–5:00pm Honoring our Latino roots with compassionate, patient-centered care — regardless of ability to pay. Medical Services Adult & Senior Medicine Pediatrics Women's Clinic (Prenatal/GYN) Teen Clinic Services Family Dental Services HIV Services Pharmacy & Laboratory Optometry Locations Shotwell Clinic Excelsior Clinic Resource Center Latino Prevention Center John O'Connell Teen Clinic Community Wellness Groups Latino Prevention Center Mission Neighborhood Resource Center Quick Links About Us Board & Staff Patients Patient Resources News Careers Contact Notice of Privacy Practices (HIPAA) Website Privacy Policy Notice of Nondiscrimination Language Assistance & Auxiliary Aids Sliding Fee Discount Program Accessibility Statement Terms of Use © 2026 Mission Neighborhood Health Center. All rights reserved. Mission Neighborhood Health Center is licensed by the State of California, led by an independent board of directors and is a Federally Qualified Health Center Program grantee under 42 U.S.C. 254b. All providers are deemed federal employees, with resultant coverage under the Federal Tort Claims Act (FTCA) for actions within the scope of deemed employment, pursuant to 42 U.S.C 233(g)-(n). This health center has Federal PHS deemed status with respect to certain health or health-related claims, including medical malpractice claims. For itself and its covered individuals. Call us Get care Community Programs Latino Prevention Center Culturally-rooted HIV prevention, wellness, and insurance enrollment for San Francisco's Latino community — in partnership with Instituto Familiar de la Raza. Community health, in your language The Latino Prevention Center is a collaboration between Mission Neighborhood Health Center and Instituto Familiar de la Raza (opens in a new tab) . It offers prevention and wellness services for people at risk for or living with HIV — including rapid testing and insurance enrollment. Primary medical care is not offered at this site — we are a prevention, education, and support hub. For medical care, we help connect you to MNHC's Shotwell Clinic or another clinic of your choice. Programs & services Rapid HIV testing Rapid, confidential testing — results in about 20 minutes. No appointment needed. Bilingual staff provide pre- and post-test counseling. Drop-in Hermanos de Luna y Sol (HLS) HIV risk-reduction program for Spanish-speaking Latino gay and bisexual men. Founded in 1995, based on Dr. Rafael M. Diaz's research, emphasizing cultural pride, community-building, and personal empowerment. Group sessions and individual counseling. Mon & Wed 6–9pm · Spanish-language Treatment outreach & linkage The Treatment Outreach team works in the community to connect people living with HIV to care, case management, and essential support services — beyond stigma or language barriers. Linkage to care Insurance & Healthy SF enrollment Bilingual counselors help you enroll in Healthy San Francisco (opens in a new tab) or Covered California (opens in a new tab) . Immigration status is not reported and is not required to enroll. Bilingual counseling Visit the center Address 1663 Mission Street, Suite 400, San Francisco, CA 94103 Hours Mon–Fri 9am–5pm Main line (415) 437-2900 HIV testing team (415) 240-4104 Hermanos de Luna y Sol (415) 355-9056 Call to ask about the next cohort or individual risk-reduction counseling (Thu/Fri 9am–3pm). HIV testing flyers English (PDF) Español (PDF) Also see Directions & hours Clínica Esperanza — HIV Services All community programs Get Started Today Ready to make an appointment? New patients welcome · We accept Medi-Cal & most insurance · We help you enroll · Sliding-scale fees (415) 552-3870 How appointments work Shotwell Clinic | Mission Neighborhood Health Center Skip to main content Important notice for patients: Information about the TriZetto data incident and resources available to affected patients. Read the full notice → (Español) (415) 552-3870 Call center: (415) 552-3870 — Mon–Fri 8am–5pm Se habla español Español About Us ▼ Careers We're Hiring Patients ▼ Medical Services ▼ Community Programs ▼ Locations & Hours ▼ Contact Donate Loading… Cargando… (415) 552-3870 Health information disclaimer For information only — not medical advice. Content on this site does not replace professional medical judgment, diagnosis, or treatment. If this is a medical emergency, call 911 . For non-emergency MNHC care, call (415) 552-3870 . For mental health crisis support, dial 988 . Hearing or speech limitations: dial 711 for California Relay. More resources → Contact 240 Shotwell St San Francisco, CA 94110 (415) 552-3870 Mon–Fri 8:00am–5:00pm Honoring our Latino roots with compassionate, patient-centered care — regardless of ability to pay. Medical Services Adult & Senior Medicine Pediatrics Women's Clinic (Prenatal/GYN) Teen Clinic Services Family Dental Services HIV Services Pharmacy & Laboratory Optometry Locations Shotwell Clinic Excelsior Clinic Resource Center Latino Prevention Center John O'Connell Teen Clinic Community Wellness Groups Latino Prevention Center Mission Neighborhood Resource Center Quick Links About Us Board & Staff Patients Patient Resources News Careers Contact Notice of Privacy Practices (HIPAA) Website Privacy Policy Notice of Nondiscrimination Language Assistance & Auxiliary Aids Sliding Fee Discount Program Accessibility Statement Terms of Use © 2026 Mission Neighborhood Health Center. All rights reserved. Mission Neighborhood Health Center is licensed by the State of California, led by an independent board of directors and is a Federally Qualified Health Center Program grantee under 42 U.S.C. 254b. All providers are deemed federal employees, with resultant coverage under the Federal Tort Claims Act (FTCA) for actions within the scope of deemed employment, pursuant to 42 U.S.C 233(g)-(n). This health center has Federal PHS deemed status with respect to certain health or health-related claims, including medical malpractice claims. For itself and its covered individuals. Call us Get care Locations Shotwell Clinic MNHC's main site — full range of primary care services including dental, pharmacy, laboratory, and optometry. Address 240 Shotwell Street, San Francisco, CA 94110 Get directions Phone (415) 552-3870 Transit 2 blocks from 16th St BART (opens in a new tab) · MUNI 12, 14, 14R, 22, 33, 49, 53 (opens in a new tab) · SamTrans 5M (opens in a new tab) Department Hours Adult Medicine Mon–Tue 8am–5pm; Wed–Thu 8am–5pm & 5:30–8pm; Fri 8am–5pm (lunch 12–1pm daily) Clínica Esperanza (HIV) Mon 8am–5pm; Tue–Thu 11am–8pm; Fri 8am–5pm (lunch 12–1pm daily) Women's Clinic Mon–Fri 8am–5pm (lunch 12–1pm daily) Pediatrics Mon–Fri 8:30am–5:30pm (lunch 12:30–1:30pm daily) Teen Clinic Mon & Wed 1–5pm; Tue 3–5pm Laboratory Mon–Fri 8:30am–5pm Pharmacy Mon & Fri 9:15am–5pm; Tue–Thu 9:15am–8pm (lunch 1–2:30pm daily) Dental Mon–Thu 8am–5pm; Fri 8am–4pm Medical Records Mon–Fri 8am–4pm After-hours: Free for patients Mon–Fri 5pm–7:59am and weekends · (415) 552-3870 Get Started Today Ready to make an appointment? New patients welcome · We accept Medi-Cal & most insurance · We help you enroll · Sliding-scale fees (415) 552-3870 How appointments work Family Dental Services | Mission Neighborhood Health Center Skip to main content Important notice for patients: Information about the TriZetto data incident and resources available to affected patients. Read the full notice → (Español) (415) 552-3870 Call center: (415) 552-3870 — Mon–Fri 8am–5pm Se habla español Español About Us ▼ Careers We're Hiring Patients ▼ Medical Services ▼ Community Programs ▼ Locations & Hours ▼ Contact Donate Loading… Cargando… (415) 552-3870 Health information disclaimer For information only — not medical advice. Content on this site does not replace professional medical judgment, diagnosis, or treatment. If this is a medical emergency, call 911 . For non-emergency MNHC care, call (415) 552-3870 . For mental health crisis support, dial 988 . Hearing or speech limitations: dial 711 for California Relay. More resources → Contact 240 Shotwell St San Francisco, CA 94110 (415) 552-3870 Mon–Fri 8:00am–5:00pm Honoring our Latino roots with compassionate, patient-centered care — regardless of ability to pay. Medical Services Adult & Senior Medicine Pediatrics Women's Clinic (Prenatal/GYN) Teen Clinic Services Family Dental Services HIV Services Pharmacy & Laboratory Optometry Locations Shotwell Clinic Excelsior Clinic Resource Center Latino Prevention Center John O'Connell Teen Clinic Community Wellness Groups Latino Prevention Center Mission Neighborhood Resource Center Quick Links About Us Board & Staff Patients Patient Resources News Careers Contact Notice of Privacy Practices (HIPAA) Website Privacy Policy Notice of Nondiscrimination Language Assistance & Auxiliary Aids Sliding Fee Discount Program Accessibility Statement Terms of Use © 2026 Mission Neighborhood Health Center. All rights reserved. Mission Neighborhood Health Center is licensed by the State of California, led by an independent board of directors and is a Federally Qualified Health Center Program grantee under 42 U.S.C. 254b. All providers are deemed federal employees, with resultant coverage under the Federal Tort Claims Act (FTCA) for actions within the scope of deemed employment, pursuant to 42 U.S.C 233(g)-(n). This health center has Federal PHS deemed status with respect to certain health or health-related claims, including medical malpractice claims. For itself and its covered individuals. Call us Get care Medical Services Family Dental Services Comprehensive dental care for the whole family at our Shotwell and Excelsior clinics. Sliding scale fees available. What we offer Preventive cleanings and exams X-rays and diagnostics Fillings and restorations Pediatric dental care Same-day emergency services Additional services may be available — please call (415) 552-3870 to confirm. Locations Shotwell Clinic 240 Shotwell St, San Francisco, CA 94110 (415) 552-3870 Mon–Thu 8am–5pm · Fri 8am–4pm Excelsior Clinic 4836 Mission St, San Francisco, CA 94112 (415) 552-3870 Call for hours Dental Director: Farzana Poyan, DDS Get Started Today Ready to make an appointment? New patients welcome · We accept Medi-Cal & most insurance · We help you enroll · Sliding-scale fees (415) 552-3870 How appointments work Resource Center | Mission Neighborhood Health Center Skip to main content Important notice for patients: Information about the TriZetto data incident and resources available to affected patients. Read the full notice → (Español) (415) 552-3870 Call center: (415) 552-3870 — Mon–Fri 8am–5pm Se habla español Español About Us ▼ Careers We're Hiring Patients ▼ Medical Services ▼ Community Programs ▼ Locations & Hours ▼ Contact Donate Loading… Cargando… (415) 552-3870 Health information disclaimer For information only — not medical advice. Content on this site does not replace professional medical judgment, diagnosis, or treatment. If this is a medical emergency, call 911 . For non-emergency MNHC care, call (415) 552-3870 . For mental health crisis support, dial 988 . Hearing or speech limitations: dial 711 for California Relay. More resources → Contact 240 Shotwell St San Francisco, CA 94110 (415) 552-3870 Mon–Fri 8:00am–5:00pm Honoring our Latino roots with compassionate, patient-centered care — regardless of ability to pay. Medical Services Adult & Senior Medicine Pediatrics Women's Clinic (Prenatal/GYN) Teen Clinic Services Family Dental Services HIV Services Pharmacy & Laboratory Optometry Locations Shotwell Clinic Excelsior Clinic Resource Center Latino Prevention Center John O'Connell Teen Clinic Community Wellness Groups Latino Prevention Center Mission Neighborhood Resource Center Quick Links About Us Board & Staff Patients Patient Resources News Careers Contact Notice of Privacy Practices (HIPAA) Website Privacy Policy Notice of Nondiscrimination Language Assistance & Auxiliary Aids Sliding Fee Discount Program Accessibility Statement Terms of Use © 2026 Mission Neighborhood Health Center. All rights reserved. Mission Neighborhood Health Center is licensed by the State of California, led by an independent board of directors and is a Federally Qualified Health Center Program grantee under 42 U.S.C. 254b. All providers are deemed federal employees, with resultant coverage under the Federal Tort Claims Act (FTCA) for actions within the scope of deemed employment, pursuant to 42 U.S.C 233(g)-(n). This health center has Federal PHS deemed status with respect to certain health or health-related claims, including medical malpractice claims. For itself and its covered individuals. Call us Get care Locations Resource Center Bilingual services for homeless residents in the 16th Street corridor — a harm-reduction model serving the community since 2002. Address 165 Capp Street, San Francisco, CA 94110 Get directions Phones (415) 869-7977 — Resource Center (415) 510-8282 — Medical Clinic Hours Drop-in hours Mon–Wed: 7am–6pm (closed for cleaning 12–2pm) Thu: 7am–8pm (closed for cleaning 12–1pm; Ladies Night 1–8pm) Fri: 7am–6pm (closed for cleaning 12–1pm) Sat: 7am–2pm Medical Clinic: Mon–Fri 8am–5pm Transit 1 block from 16th St BART (opens in a new tab) · MUNI 12, 14, 14R, 22, 33, 49, 53 (opens in a new tab) · SamTrans 5M (opens in a new tab) Daytime Drop-in Services Safe space Showers Laundry Lockers Peer counseling Case management Medical Clinic Services Primary care — preventive services and acute/sick visits Wound and abscess care Tuberculosis screening and vaccination Integrated behavioral health (counseling and psychiatry) HIV and STD testing Medication-access programs Dental screenings and referrals — (415) 510-8282 Community Programs Support groups Ladies' Night (with dinner and hygiene supplies) Men's Saturday Educational events Shelter sign-up Employment services All services are bilingual and drop-in. Director: Gus Tabet Need other community resources? Call 211 Bay Area (opens in a new tab) for housing, food, and more. For Patients | Mission Neighborhood Health Center Skip to main content Important notice for patients: Information about the TriZetto data incident and resources available to affected patients. Read the full notice → (Español) (415) 552-3870 Call center: (415) 552-3870 — Mon–Fri 8am–5pm Se habla español Español About Us ▼ Careers We're Hiring Patients ▼ Medical Services ▼ Community Programs ▼ Locations & Hours ▼ Contact Donate Loading… Cargando… (415) 552-3870 Health information disclaimer For information only — not medical advice. Content on this site does not replace professional medical judgment, diagnosis, or treatment. If this is a medical emergency, call 911 . For non-emergency MNHC care, call (415) 552-3870 . For mental health crisis support, dial 988 . Hearing or speech limitations: dial 711 for California Relay. More resources → Contact 240 Shotwell St San Francisco, CA 94110 (415) 552-3870 Mon–Fri 8:00am–5:00pm Honoring our Latino roots with compassionate, patient-centered care — regardless of ability to pay. Medical Services Adult & Senior Medicine Pediatrics Women's Clinic (Prenatal/GYN) Teen Clinic Services Family Dental Services HIV Services Pharmacy & Laboratory Optometry Locations Shotwell Clinic Excelsior Clinic Resource Center Latino Prevention Center John O'Connell Teen Clinic Community Wellness Groups Latino Prevention Center Mission Neighborhood Resource Center Quick Links About Us Board & Staff Patients Patient Resources News Careers Contact Notice of Privacy Practices (HIPAA) Website Privacy Policy Notice of Nondiscrimination Language Assistance & Auxiliary Aids Sliding Fee Discount Program Accessibility Statement Terms of Use © 2026 Mission Neighborhood Health Center. All rights reserved. Mission Neighborhood Health Center is licensed by the State of California, led by an independent board of directors and is a Federally Qualified Health Center Program grantee under 42 U.S.C. 254b. All providers are deemed federal employees, with resultant coverage under the Federal Tort Claims Act (FTCA) for actions within the scope of deemed employment, pursuant to 42 U.S.C 233(g)-(n). This health center has Federal PHS deemed status with respect to certain health or health-related claims, including medical malpractice claims. For itself and its covered individuals. Call us Get care Patients For Patients Everything you need to access care at MNHC — from becoming a new patient to managing your records, your rights, and your health resources. How to Access Care Step-by-step guide to becoming a new patient — what to bring, what to expect, and who to call. Appointments Schedule, change, or cancel an appointment by phone. When We're Open Hours of operation and after-hours line. Referrals Specialist referrals and how MNHC coordinates outside care. Patient Resources Translations, health information, transportation help, and community connections. HIPAA / Privacy How we use and protect your health information. Notice of Privacy Practices. Get Started Today Ready to make an appointment? New patients welcome · We accept Medi-Cal & most insurance · We help you enroll · Sliding-scale fees (415) 552-3870 How appointments work Teen Clinic Services | Mission Neighborhood Health Center Skip to main content Important notice for patients: Information about the TriZetto data incident and resources available to affected patients. Read the full notice → (Español) (415) 552-3870 Call center: (415) 552-3870 — Mon–Fri 8am–5pm Se habla español Español About Us ▼ Careers We're Hiring Patients ▼ Medical Services ▼ Community Programs ▼ Locations & Hours ▼ Contact Donate Loading… Cargando… (415) 552-3870 Health information disclaimer For information only — not medical advice. Content on this site does not replace professional medical judgment, diagnosis, or treatment. If this is a medical emergency, call 911 . For non-emergency MNHC care, call (415) 552-3870 . For mental health crisis support, dial 988 . Hearing or speech limitations: dial 711 for California Relay. More resources → Contact 240 Shotwell St San Francisco, CA 94110 (415) 552-3870 Mon–Fri 8:00am–5:00pm Honoring our Latino roots with compassionate, patient-centered care — regardless of ability to pay. Medical Services Adult & Senior Medicine Pediatrics Women's Clinic (Prenatal/GYN) Teen Clinic Services Family Dental Services HIV Services Pharmacy & Laboratory Optometry Locations Shotwell Clinic Excelsior Clinic Resource Center Latino Prevention Center John O'Connell Teen Clinic Community Wellness Groups Latino Prevention Center Mission Neighborhood Resource Center Quick Links About Us Board & Staff Patients Patient Resources News Careers Contact Notice of Privacy Practices (HIPAA) Website Privacy Policy Notice of Nondiscrimination Language Assistance & Auxiliary Aids Sliding Fee Discount Program Accessibility Statement Terms of Use © 2026 Mission Neighborhood Health Center. All rights reserved. Mission Neighborhood Health Center is licensed by the State of California, led by an independent board of directors and is a Federally Qualified Health Center Program grantee under 42 U.S.C. 254b. All providers are deemed federal employees, with resultant coverage under the Federal Tort Claims Act (FTCA) for actions within the scope of deemed employment, pursuant to 42 U.S.C 233(g)-(n). This health center has Federal PHS deemed status with respect to certain health or health-related claims, including medical malpractice claims. For itself and its covered individuals. Call us Get care Medical Services Teen Clinic Services Sensitive, respectful, and non-judgmental services for all young people ages 12–21 of all genders — confidential and on a sliding-scale. If you are 12 or older, you can register on your own. CONFIDENTIAL Ages 12–21 What we offer Physical health exams Mental and emotional health support Sexual and reproductive health STI testing and treatment Contraceptive services Substance use counseling All genders welcome Bilingual English/Spanish services Register on your own at age 12+ Locations Shotwell Clinic — Teen Clinic Area 240 Shotwell St, SF 94110 (415) 552-3870 ext. 2218 Mon & Wed 1–5pm · Tue 3–5pm Excelsior Clinic 4836 Mission St, SF 94112 (415) 552-3870 Mon–Fri 8am–5pm John O'Connell School-Based Teen Clinic 2355 Folsom St, SF 94110 (415) 695-5370 x6 School hours — call for schedule Get Started Today Ready to make an appointment? New patients welcome · We accept Medi-Cal & most insurance · We help you enroll · Sliding-scale fees (415) 552-3870 How appointments work Pharmacy & Laboratory | Mission Neighborhood Health Center Skip to main content Important notice for patients: Information about the TriZetto data incident and resources available to affected patients. Read the full notice → (Español) (415) 552-3870 Call center: (415) 552-3870 — Mon–Fri 8am–5pm Se habla español Español About Us ▼ Careers We're Hiring Patients ▼ Medical Services ▼ Community Programs ▼ Locations & Hours ▼ Contact Donate Loading… Cargando… (415) 552-3870 Health information disclaimer For information only — not medical advice. Content on this site does not replace professional medical judgment, diagnosis, or treatment. If this is a medical emergency, call 911 . For non-emergency MNHC care, call (415) 552-3870 . For mental health crisis support, dial 988 . Hearing or speech limitations: dial 711 for California Relay. More resources → Contact 240 Shotwell St San Francisco, CA 94110 (415) 552-3870 Mon–Fri 8:00am–5:00pm Honoring our Latino roots with compassionate, patient-centered care — regardless of ability to pay. Medical Services Adult & Senior Medicine Pediatrics Women's Clinic (Prenatal/GYN) Teen Clinic Services Family Dental Services HIV Services Pharmacy & Laboratory Optometry Locations Shotwell Clinic Excelsior Clinic Resource Center Latino Prevention Center John O'Connell Teen Clinic Community Wellness Groups Latino Prevention Center Mission Neighborhood Resource Center Quick Links About Us Board & Staff Patients Patient Resources News Careers Contact Notice of Privacy Practices (HIPAA) Website Privacy Policy Notice of Nondiscrimination Language Assistance & Auxiliary Aids Sliding Fee Discount Program Accessibility Statement Terms of Use © 2026 Mission Neighborhood Health Center. All rights reserved. Mission Neighborhood Health Center is licensed by the State of California, led by an independent board of directors and is a Federally Qualified Health Center Program grantee under 42 U.S.C. 254b. All providers are deemed federal employees, with resultant coverage under the Federal Tort Claims Act (FTCA) for actions within the scope of deemed employment, pursuant to 42 U.S.C 233(g)-(n). This health center has Federal PHS deemed status with respect to certain health or health-related claims, including medical malpractice claims. For itself and its covered individuals. Call us Get care Medical Services Pharmacy & Laboratory Pharmacy and lab under one roof at the Shotwell Clinic — so you can finish your care without going elsewhere. On-site service hours Pharmacy Mon & Fri 9:15am–5pm Tue, Wed, Thu 9:15am–8pm (lunch 1–2:30pm daily) Director: April Trinh Laboratory Mon–Fri 8:30am–5pm Pharmacy services Prescriptions filled same-day during your visit Medication counseling in English and Spanish Medication synchronization for chronic conditions Drug-access programs for uninsured patients Laboratory services Blood draws and general chemistry Urinalysis and other specimen testing Cultures and STI testing Rapid tests (flu, COVID-19, pregnancy, glucose) Provider coordination for follow-up 340B drug pricing As a Federally Qualified Health Center, MNHC participates in the federal 340B Drug Pricing Program. This lets us offer many prescription medications at significantly reduced cost to our patients — and reinvest the savings into low-cost care. Ask the pharmacist when you pick up your prescription whether your medication qualifies for 340B pricing. We also accept Medi-Cal, Medicare Part D, and most commercial insurance. Location Shotwell Clinic — 240 Shotwell St, San Francisco, CA 94110 (415) 552-3870 Lab results or pharmacy refills? Call (415) 552-3870 and we'll help you. Also see Sliding Fee Discount Program Adult & Senior Medicine Shotwell Clinic — Directions Get Started Today Ready to make an appointment? New patients welcome · We accept Medi-Cal & most insurance · We help you enroll · Sliding-scale fees (415) 552-3870 How appointments work Locations & Hours | Mission Neighborhood Health Center Skip to main content Important notice for patients: Information about the TriZetto data incident and resources available to affected patients. Read the full notice → (Español) (415) 552-3870 Call center: (415) 552-3870 — Mon–Fri 8am–5pm Se habla español Español About Us ▼ Careers We're Hiring Patients ▼ Medical Services ▼ Community Programs ▼ Locations & Hours ▼ Contact Donate Loading… Cargando… (415) 552-3870 Health information disclaimer For information only — not medical advice. Content on this site does not replace professional medical judgment, diagnosis, or treatment. If this is a medical emergency, call 911 . For non-emergency MNHC care, call (415) 552-3870 . For mental health crisis support, dial 988 . Hearing or speech limitations: dial 711 for California Relay. More resources → Contact 240 Shotwell St San Francisco, CA 94110 (415) 552-3870 Mon–Fri 8:00am–5:00pm Honoring our Latino roots with compassionate, patient-centered care — regardless of ability to pay. Medical Services Adult & Senior Medicine Pediatrics Women's Clinic (Prenatal/GYN) Teen Clinic Services Family Dental Services HIV Services Pharmacy & Laboratory Optometry Locations Shotwell Clinic Excelsior Clinic Resource Center Latino Prevention Center John O'Connell Teen Clinic Community Wellness Groups Latino Prevention Center Mission Neighborhood Resource Center Quick Links About Us Board & Staff Patients Patient Resources News Careers Contact Notice of Privacy Practices (HIPAA) Website Privacy Policy Notice of Nondiscrimination Language Assistance & Auxiliary Aids Sliding Fee Discount Program Accessibility Statement Terms of Use © 2026 Mission Neighborhood Health Center. All rights reserved. Mission Neighborhood Health Center is licensed by the State of California, led by an independent board of directors and is a Federally Qualified Health Center Program grantee under 42 U.S.C. 254b. All providers are deemed federal employees, with resultant coverage under the Federal Tort Claims Act (FTCA) for actions within the scope of deemed employment, pursuant to 42 U.S.C 233(g)-(n). This health center has Federal PHS deemed status with respect to certain health or health-related claims, including medical malpractice claims. For itself and its covered individuals. Call us Get care Locations & Hours Locations & Hours Five clinics across San Francisco — in the neighborhoods we serve. Shotwell Clinic Our main clinic and administrative home. Address 240 Shotwell St, San Francisco, CA 94110 Get directions Phone (415) 552-3870 Hours Mon–Fri: 8:00am–5:00pm · Sat–Sun: Closed Get directions Excelsior Clinic Our newest medical and dental facility, serving the Excelsior District. Address 4836 Mission St, San Francisco, CA 94112 Get directions Phone (415) 657-1700 Hours Mon–Fri: 8:00am–5:00pm · Sat–Sun: Closed Get directions Mission Neighborhood Resource Center Wraparound social services, housing, benefits, and harm reduction for unhoused and at-risk community members. Address 165 Capp St, San Francisco, CA 94110 Get directions Phone (415) 869-7977 Hours Drop-in: Mon–Wed & Fri 7am–6pm · Thu 7am–8pm · Sat 7am–2pm · Medical Clinic: Mon–Fri 8am–5pm Get directions Latino Prevention Center HIV prevention, substance use, and mental health support tailored to the Latino community. Address 1663 Mission St #400, San Francisco, CA 94103 Get directions Phone (415) 437-2900 Hours Mon–Fri: 9:00am–5:00pm Get directions John O'Connell Teen Clinic Confidential health services for students at John O'Connell High School and youth ages 12–21. Address 2355 Folsom St, San Francisco, CA 94110 Get directions Phone (415) 695-5615 Hours School-year hours — call for details Get directions California Relay: dial 711 Accessibility Statement | Mission Neighborhood Health Center Skip to main content Important notice for patients: Information about the TriZetto data incident and resources available to affected patients. Read the full notice → (Español) (415) 552-3870 Call center: (415) 552-3870 — Mon–Fri 8am–5pm Se habla español Español About Us ▼ Careers We're Hiring Patients ▼ Medical Services ▼ Community Programs ▼ Locations & Hours ▼ Contact Donate Loading… Cargando… (415) 552-3870 Health information disclaimer For information only — not medical advice. Content on this site does not replace professional medical judgment, diagnosis, or treatment. If this is a medical emergency, call 911 . For non-emergency MNHC care, call (415) 552-3870 . For mental health crisis support, dial 988 . Hearing or speech limitations: dial 711 for California Relay. More resources → Contact 240 Shotwell St San Francisco, CA 94110 (415) 552-3870 Mon–Fri 8:00am–5:00pm Honoring our Latino roots with compassionate, patient-centered care — regardless of ability to pay. Medical Services Adult & Senior Medicine Pediatrics Women's Clinic (Prenatal/GYN) Teen Clinic Services Family Dental Services HIV Services Pharmacy & Laboratory Optometry Locations Shotwell Clinic Excelsior Clinic Resource Center Latino Prevention Center John O'Connell Teen Clinic Community Wellness Groups Latino Prevention Center Mission Neighborhood Resource Center Quick Links About Us Board & Staff Patients Patient Resources News Careers Contact Notice of Privacy Practices (HIPAA) Website Privacy Policy Notice of Nondiscrimination Language Assistance & Auxiliary Aids Sliding Fee Discount Program Accessibility Statement Terms of Use © 2026 Mission Neighborhood Health Center. All rights reserved. Mission Neighborhood Health Center is licensed by the State of California, led by an independent board of directors and is a Federally Qualified Health Center Program grantee under 42 U.S.C. 254b. All providers are deemed federal employees, with resultant coverage under the Federal Tort Claims Act (FTCA) for actions within the scope of deemed employment, pursuant to 42 U.S.C 233(g)-(n). This health center has Federal PHS deemed status with respect to certain health or health-related claims, including medical malpractice claims. For itself and its covered individuals. Call us Get care Accessibility Statement Last updated: 2026-05-07 Our commitment Mission Neighborhood Health Center is committed to ensuring accessibility for all visitors, including people with disabilities. We are continually improving the user experience for everyone, and applying the relevant accessibility standards to achieve these goals. Legal basis MNHC works toward conformance with WCAG 2.1 Level AA as required by the U.S. Department of Health and Human Services Section 504 final rule (45 CFR Part 84, Subpart H — “Discrimination on the Basis of Disability in Programs and Activities Receiving Federal Financial Assistance,” 89 Fed. Reg. 40065, May 9, 2024) and as expected by Title III of the Americans with Disabilities Act (42 U.S.C. §12181 et seq.) and the California Unruh Civil Rights Act (Cal. Civ. Code §51 et seq.). Compliance with the HHS Section 504 web rule was required by May 11, 2026 for entities with 15 or more employees. Conformance status This website aims to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA. WCAG defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. Mission Neighborhood Health Center is substantially conformant with WCAG 2.1 Level AA for the HTML pages of this website. Some content — particularly archival PDF documents — does not yet fully conform, and we are actively working to remediate or replace it. See the audit summary below for the most recent test results, and the “PDFs and downloadable documents” section for our handling of files that may not be fully accessible. Audit and testing summary We test this site with a combination of automated tools (axe DevTools, Lighthouse, WAVE), manual keyboard navigation, and screen-reader smoke tests using NVDA, JAWS, and VoiceOver across our highest-traffic routes. The most recent audit summary, including which routes were tested, what was found, and which items remain in the remediation backlog, is available below. Read the audit summary → PDFs and downloadable documents This website hosts a number of PDF documents — patient notices, the Notice of Privacy Practices, the Annual Economic Statement, financial statements, brochures, application forms, and breach-notification letters. We are remediating these PDFs on a rolling basis, but some older files may not yet be fully accessible to screen readers, may have untagged tables, or may be image-only scans. Wherever possible, the same content is also published as a fully-accessible HTML page on this website (for example, the HTML version of the HIPAA Notice of Privacy Practices is the operative notice — the PDF download is provided only for offline reading and printing). If a PDF you need is not accessible, request an alternative format using the channel below; we will provide an HTML, large-print, braille, or audio version at no cost. Compatibility with browsers and assistive technology This website is designed to be compatible with current versions of major browsers (Chrome, Edge, Firefox, Safari) and screen readers (JAWS, NVDA, VoiceOver), on both desktop and mobile devices. We honor operating-system-level accessibility settings including reduced motion (`prefers-reduced-motion`), high contrast, and increased text size up to 200% without loss of content. Report a barrier If you encounter content on our website that is not accessible, please let us know. Email [email protected], call (415) 552-3870 ext. 2284, or write to: Compliance Officer, Mission Neighborhood Health Center, 240 Shotwell St, San Francisco, CA 94110. Please include the page address (URL) or the document name and a brief description of the barrier you encountered. We aim to respond within 5 business days. Request an alternative format If any of our online materials are not accessible to you, we will provide them in an alternative format on request — for example, an accessible HTML version of a PDF, large print, braille, audio recording, or a printed copy mailed to you. Email [email protected] or call (415) 552-3870 ext. 2284 with the page address or document name and the format you need. We aim to deliver the alternative format within 10 business days at no charge. Contact → Donate | Mission Neighborhood Health Center Skip to main content Important notice for patients: Information about the TriZetto data incident and resources available to affected patients. Read the full notice → (Español) (415) 552-3870 Call center: (415) 552-3870 — Mon–Fri 8am–5pm Se habla español Español About Us ▼ Careers We're Hiring Patients ▼ Medical Services ▼ Community Programs ▼ Locations & Hours ▼ Contact Donate Loading… Cargando… (415) 552-3870 Health information disclaimer For information only — not medical advice. Content on this site does not replace professional medical judgment, diagnosis, or treatment. If this is a medical emergency, call 911 . For non-emergency MNHC care, call (415) 552-3870 . For mental health crisis support, dial 988 . Hearing or speech limitations: dial 711 for California Relay. More resources → Contact 240 Shotwell St San Francisco, CA 94110 (415) 552-3870 Mon–Fri 8:00am–5:00pm Honoring our Latino roots with compassionate, patient-centered care — regardless of ability to pay. Medical Services Adult & Senior Medicine Pediatrics Women's Clinic (Prenatal/GYN) Teen Clinic Services Family Dental Services HIV Services Pharmacy & Laboratory Optometry Locations Shotwell Clinic Excelsior Clinic Resource Center Latino Prevention Center John O'Connell Teen Clinic Community Wellness Groups Latino Prevention Center Mission Neighborhood Resource Center Quick Links About Us Board & Staff Patients Patient Resources News Careers Contact Notice of Privacy Practices (HIPAA) Website Privacy Policy Notice of Nondiscrimination Language Assistance & Auxiliary Aids Sliding Fee Discount Program Accessibility Statement Terms of Use © 2026 Mission Neighborhood Health Center. All rights reserved. Mission Neighborhood Health Center is licensed by the State of California, led by an independent board of directors and is a Federally Qualified Health Center Program grantee under 42 U.S.C. 254b. All providers are deemed federal employees, with resultant coverage under the Federal Tort Claims Act (FTCA) for actions within the scope of deemed employment, pursuant to 42 U.S.C 233(g)-(n). This health center has Federal PHS deemed status with respect to certain health or health-related claims, including medical malpractice claims. For itself and its covered individuals. Call us Get care Support MNHC You can make a difference. We believe everyone deserves compassionate, quality healthcare — regardless of ability to pay. Your gift helps us care for the uninsured, underinsured, and underserved residents of San Francisco who rely on MNHC. Why your gift matters For more than 50 years, MNHC has been rooted in the Mission and Excelsior districts — providing bilingual primary care, prenatal and women's health, pediatrics, behavioral health, dental, and HIV services. With healthcare costs rising and government assistance under pressure, every contribution helps keep our doors open for the families who need us most. Fastest way to give Donate securely online We accept secure online donations through PayPal. Your personal information stays private and confidential — and you don't need a PayPal account. Donate with PayPal Opens PayPal in a new tab. Credit card and PayPal balance both accepted. Three ways to give Online Donate securely through PayPal — credit card or PayPal balance, no account required. Donate with PayPal By phone Call (415) 552-3870 ext. 2284, Monday through Friday, 8am to 5pm. We accept major credit cards. Call (415) 552-3870 ext. 2284 By mail Mail a check payable to “Mission Neighborhood Health Center” to: 240 Shotwell Street, San Francisco, CA 94110. Include your address so we can send a tax receipt. Mission Neighborhood Health Center 240 Shotwell Street San Francisco, CA 94110 Major gifts & planned giving Join community members, corporations, foundation partners, and grateful patients by donating cash, stock, non-cash gifts, real estate, endowments, trusts, and more. Call us at (415) 552-3870 ext. 2284 to talk through how your gift can shape the next chapter of MNHC. Talk to our development office — (415) 552-3870 ext. 2284 Corporate giving Your business or corporation can make a real difference. There are several ways companies and their employees can support MNHC: Employee giving campaigns Support from corporate partners and their employees plays a vital role in sustaining MNHC's care and support services. Payroll deduction lets employees give year-round — not just during a single annual season. United Way Many corporations run annual United Way campaigns to raise money for local charities. You and your colleagues may designate your contribution to MNHC. We're happy to send a representative to your workplace to share more about our mission. In-kind goods & services Local companies and individuals support MNHC through in-kind gifts of products, services, and time — funding new activities or sustaining existing programs in ways cash alone can't. Corporate matching Many employers match charitable contributions made by their employees — a simple way for a company to demonstrate community leadership. Check with your HR department or corporate foundation to see if your gift can be matched. Tax-deductible — 501(c)(3) Mission Neighborhood Health Center (legal name: Mission Area Health Associates) is a 501(c)(3) non-profit organization. Donations are tax-deductible to the extent allowed by law. We will mail you a thank-you letter that can be used as a tax receipt. EIN 94-2284365. Per IRS Publication 1771, your acknowledgement letter will state that no goods or services were provided in exchange for your contribution, so you can substantiate the full amount as a deduction (required for any single gift of $250 or more). Questions about giving? Call (415) 552-3870 ext. 2284, Monday through Friday, 8am to 5pm — or email [email protected] and we'll route your message to our development team. (415) 552-3870 ext. 2284 Contact Us | Mission Neighborhood Health Center Skip to main content Important notice for patients: Information about the TriZetto data incident and resources available to affected patients. Read the full notice → (Español) (415) 552-3870 Call center: (415) 552-3870 — Mon–Fri 8am–5pm Se habla español Español About Us ▼ Careers We're Hiring Patients ▼ Medical Services ▼ Community Programs ▼ Locations & Hours ▼ Contact Donate Loading… Cargando… (415) 552-3870 Health information disclaimer For information only — not medical advice. Content on this site does not replace professional medical judgment, diagnosis, or treatment. If this is a medical emergency, call 911 . For non-emergency MNHC care, call (415) 552-3870 . For mental health crisis support, dial 988 . Hearing or speech limitations: dial 711 for California Relay. More resources → Contact 240 Shotwell St San Francisco, CA 94110 (415) 552-3870 Mon–Fri 8:00am–5:00pm Honoring our Latino roots with compassionate, patient-centered care — regardless of ability to pay. Medical Services Adult & Senior Medicine Pediatrics Women's Clinic (Prenatal/GYN) Teen Clinic Services Family Dental Services HIV Services Pharmacy & Laboratory Optometry Locations Shotwell Clinic Excelsior Clinic Resource Center Latino Prevention Center John O'Connell Teen Clinic Community Wellness Groups Latino Prevention Center Mission Neighborhood Resource Center Quick Links About Us Board & Staff Patients Patient Resources News Careers Contact Notice of Privacy Practices (HIPAA) Website Privacy Policy Notice of Nondiscrimination Language Assistance & Auxiliary Aids Sliding Fee Discount Program Accessibility Statement Terms of Use © 2026 Mission Neighborhood Health Center. All rights reserved. Mission Neighborhood Health Center is licensed by the State of California, led by an independent board of directors and is a Federally Qualified Health Center Program grantee under 42 U.S.C. 254b. All providers are deemed federal employees, with resultant coverage under the Federal Tort Claims Act (FTCA) for actions within the scope of deemed employment, pursuant to 42 U.S.C 233(g)-(n). This health center has Federal PHS deemed status with respect to certain health or health-related claims, including medical malpractice claims. For itself and its covered individuals. Call us Get care Contact Contact Us The fastest way to reach us is by phone. We're here Monday through Friday, 8am to 5pm. Please do not send health information through this website. Email and web messages are not encrypted and are not a secure way to discuss your health, symptoms, medications, test results, or appointments. For anything related to your care, please call us at (415) 552-3870 . Main line Call center Call center (415) 552-3870 Hours Monday through Friday, 8am to 5pm Mon–Fri 8am–5pm. After hours, call the same number and follow the prompts to reach our after-hours line for MNHC patients. Visit us 240 Shotwell Street San Francisco, CA 94110 Fax Admin: (415) 852-4074 Medical Records : (415) 552-3446 General & Administrative Questions For non-medical questions (donations, partnerships, careers, media), email [email protected] . Please do not include any health information in your message. Compliance & grievances [email protected] · (415) 552-3870 ext. 2284. Hearing or speech limitations? Dial 711 for California Relay — 24/7. MNHC providers are deemed federal employees under 42 U.S.C. 233(g)-(n) and covered by the Federal Tort Claims Act (FTCA) for medical malpractice claims related to their work here. See the full FTCA notice in the page footer. About Us | Mission Neighborhood Health Center Skip to main content Important notice for patients: Information about the TriZetto data incident and resources available to affected patients. Read the full notice → (Español) (415) 552-3870 Call center: (415) 552-3870 — Mon–Fri 8am–5pm Se habla español Español About Us ▼ Careers We're Hiring Patients ▼ Medical Services ▼ Community Programs ▼ Locations & Hours ▼ Contact Donate Loading… Cargando… (415) 552-3870 Health information disclaimer For information only — not medical advice. Content on this site does not replace professional medical judgment, diagnosis, or treatment. If this is a medical emergency, call 911 . For non-emergency MNHC care, call (415) 552-3870 . For mental health crisis support, dial 988 . Hearing or speech limitations: dial 711 for California Relay. More resources → Contact 240 Shotwell St San Francisco, CA 94110 (415) 552-3870 Mon–Fri 8:00am–5:00pm Honoring our Latino roots with compassionate, patient-centered care — regardless of ability to pay. Medical Services Adult & Senior Medicine Pediatrics Women's Clinic (Prenatal/GYN) Teen Clinic Services Family Dental Services HIV Services Pharmacy & Laboratory Optometry Locations Shotwell Clinic Excelsior Clinic Resource Center Latino Prevention Center John O'Connell Teen Clinic Community Wellness Groups Latino Prevention Center Mission Neighborhood Resource Center Quick Links About Us Board & Staff Patients Patient Resources News Careers Contact Notice of Privacy Practices (HIPAA) Website Privacy Policy Notice of Nondiscrimination Language Assistance & Auxiliary Aids Sliding Fee Discount Program Accessibility Statement Terms of Use © 2026 Mission Neighborhood Health Center. All rights reserved. Mission Neighborhood Health Center is licensed by the State of California, led by an independent board of directors and is a Federally Qualified Health Center Program grantee under 42 U.S.C. 254b. All providers are deemed federal employees, with resultant coverage under the Federal Tort Claims Act (FTCA) for actions within the scope of deemed employment, pursuant to 42 U.S.C 233(g)-(n). This health center has Federal PHS deemed status with respect to certain health or health-related claims, including medical malpractice claims. For itself and its covered individuals. Call us Get care About Us More than 50 years of community-rooted, patient-centered care in San Francisco. More than 50 years in the Mission Founded in 1967 to respond to the health needs of working families in the Mission District, MNHC grew from a trailer in the Shotwell Street parking lot — where visits cost a dollar — to five San Francisco clinics serving nearly 18,000 patients each year. Today we stay rooted in the same promise: compassionate, person-centered care, in your language, regardless of ability to pay. MNHC by the numbers 1967 Year founded ~18,000 Patients served each year 5 San Francisco locations $1 Per-visit fee in 1967 — today, sliding-scale Our Mission Mission Neighborhood Health Center honors our Latino roots with a tradition of providing compassionate, patient-centered care. We advocate for health equity and deliver innovative, high-quality services responsive to the neighborhoods and diverse communities we serve. Our Values Passion for Service We value commitment and teamwork. We learn from each other, support each other, and grow together by giving our best to optimize health outcomes with our patients and clients. Cultural Embrace We respect and honor the values and traditions of our patients. We believe all people should be treated with equality, equity, and dignity. Strong Relationships We value collaborating with our communities and with our patients, honoring their voices. Clinical Excellence In support of the wellbeing and recovery of our patients and community, we value high-quality, evidence-driven, team-based care. Explore About Us Our History Founded in 1967 — over five decades of community-rooted health care. Learn more Board & Staff Our board of directors and leadership team. Learn more Annual Economic Statement EIN, 990, audited financials, and 501(c)(3) details — public accountability for our community. Learn more Recognition & Accreditations NCQA Patient-Centered Medical Home Recognized (opens in a new tab) FTCA Deemed Facility (opens in a new tab) 2020 HRSA Health Center Quality Leader (opens in a new tab) 2020 AMA Target Blood Pressure Recognition Meet our Board & Staff Mission Neighborhood Resource Center (MNRC) | Mission Neighborhood Health Center Skip to main content Important notice for patients: Information about the TriZetto data incident and resources available to affected patients. Read the full notice → (Español) (415) 552-3870 Call center: (415) 552-3870 — Mon–Fri 8am–5pm Se habla español Español About Us ▼ Careers We're Hiring Patients ▼ Medical Services ▼ Community Programs ▼ Locations & Hours ▼ Contact Donate Loading… Cargando… (415) 552-3870 Health information disclaimer For information only — not medical advice. Content on this site does not replace professional medical judgment, diagnosis, or treatment. If this is a medical emergency, call 911 . For non-emergency MNHC care, call (415) 552-3870 . For mental health crisis support, dial 988 . Hearing or speech limitations: dial 711 for California Relay. More resources → Contact 240 Shotwell St San Francisco, CA 94110 (415) 552-3870 Mon–Fri 8:00am–5:00pm Honoring our Latino roots with compassionate, patient-centered care — regardless of ability to pay. Medical Services Adult & Senior Medicine Pediatrics Women's Clinic (Prenatal/GYN) Teen Clinic Services Family Dental Services HIV Services Pharmacy & Laboratory Optometry Locations Shotwell Clinic Excelsior Clinic Resource Center Latino Prevention Center John O'Connell Teen Clinic Community Wellness Groups Latino Prevention Center Mission Neighborhood Resource Center Quick Links About Us Board & Staff Patients Patient Resources News Careers Contact Notice of Privacy Practices (HIPAA) Website Privacy Policy Notice of Nondiscrimination Language Assistance & Auxiliary Aids Sliding Fee Discount Program Accessibility Statement Terms of Use © 2026 Mission Neighborhood Health Center. All rights reserved. Mission Neighborhood Health Center is licensed by the State of California, led by an independent board of directors and is a Federally Qualified Health Center Program grantee under 42 U.S.C. 254b. All providers are deemed federal employees, with resultant coverage under the Federal Tort Claims Act (FTCA) for actions within the scope of deemed employment, pursuant to 42 U.S.C 233(g)-(n). This health center has Federal PHS deemed status with respect to certain health or health-related claims, including medical malpractice claims. For itself and its covered individuals. Call us Get care Community Programs Mission Neighborhood Resource Center Bilingual, drop-in care and social services for homeless residents of the 16th Street corridor. Founded in 2002. Harm-reduction model. A community response since 2002 The Mission Neighborhood Resource Center (MNRC) was founded in 2002 as a community response to the neighborhood's growing homeless population. MNRC advocates for housing and resources to enhance the physical, social, emotional, and economic health of homeless residents in the 16th Street corridor and the surrounding Mission neighborhood. MNRC operates on a harm-reduction model — focused on dignity, community-building, and meeting basic human needs while residents move toward greater stability and well-being. All services are bilingual and drop-in. What MNRC offers Daytime drop-in services Safe daytime space with access to bathrooms, showers, and laundry Peer counseling and case management Shelter reservations (no overnight shelter on site) Lockers and community-building activities Integrated medical clinic Primary care — preventive services and acute/sick visits Wound and abscess care Tuberculosis screening and vaccination Integrated behavioral health (counseling and psychiatry) HIV and STD testing Medication-access programs Dental screenings and referrals — (415) 510-8282 Housing & social services Casa Quezada — a 52-unit long-term housing facility managed in collaboration with Dolores Street Community Services and SFDPH Case management for SRO tenants in the Mission, through the Mission SRO Collaborative Benefits enrollment and employment-services support Community programs Weekly support groups: Blackness, El Grupo (Spanish), Men's Group Community Leadership Internships for men and women Ladies' Night — safe space for biological and transgender women Monthly Men's Saturday and LGBT Saturday gatherings Education and cultural events Visit MNRC Address 165 Capp Street, San Francisco, CA 94110 Phones (415) 869-7977 — Resource Center (415) 510-8282 — Medical Clinic Drop-in hours Mon–Wed: 7am–6pm (closed for cleaning 12–2pm) Thu: 7am–8pm (closed for cleaning 12–1pm; Ladies Night 1–8pm) Fri: 7am–6pm (closed for cleaning 12–1pm) Sat: 7am–2pm Medical clinic Mon–Fri 8am–5pm Download the full weekly schedule (PDF) Also see MNRC — Hours & Directions All community programs Clínica Esperanza — HIV Services Get Started Today Ready to make an appointment? New patients welcome · We accept Medi-Cal & most insurance · We help you enroll · Sliding-scale fees (415) 552-3870 How appointments work John O'Connell School-Based Teen Clinic | Mission Neighborhood Health Center Skip to main content Important notice for patients: Information about the TriZetto data incident and resources available to affected patients. Read the full notice → (Español) (415) 552-3870 Call center: (415) 552-3870 — Mon–Fri 8am–5pm Se habla español Español About Us ▼ Careers We're Hiring Patients ▼ Medical Services ▼ Community Programs ▼ Locations & Hours ▼ Contact Donate Loading… Cargando… (415) 552-3870 Health information disclaimer For information only — not medical advice. Content on this site does not replace professional medical judgment, diagnosis, or treatment. If this is a medical emergency, call 911 . For non-emergency MNHC care, call (415) 552-3870 . For mental health crisis support, dial 988 . Hearing or speech limitations: dial 711 for California Relay. More resources → Contact 240 Shotwell St San Francisco, CA 94110 (415) 552-3870 Mon–Fri 8:00am–5:00pm Honoring our Latino roots with compassionate, patient-centered care — regardless of ability to pay. Medical Services Adult & Senior Medicine Pediatrics Women's Clinic (Prenatal/GYN) Teen Clinic Services Family Dental Services HIV Services Pharmacy & Laboratory Optometry Locations Shotwell Clinic Excelsior Clinic Resource Center Latino Prevention Center John O'Connell Teen Clinic Community Wellness Groups Latino Prevention Center Mission Neighborhood Resource Center Quick Links About Us Board & Staff Patients Patient Resources News Careers Contact Notice of Privacy Practices (HIPAA) Website Privacy Policy Notice of Nondiscrimination Language Assistance & Auxiliary Aids Sliding Fee Discount Program Accessibility Statement Terms of Use © 2026 Mission Neighborhood Health Center. All rights reserved. Mission Neighborhood Health Center is licensed by the State of California, led by an independent board of directors and is a Federally Qualified Health Center Program grantee under 42 U.S.C. 254b. All providers are deemed federal employees, with resultant coverage under the Federal Tort Claims Act (FTCA) for actions within the scope of deemed employment, pursuant to 42 U.S.C 233(g)-(n). This health center has Federal PHS deemed status with respect to certain health or health-related claims, including medical malpractice claims. For itself and its covered individuals. Call us Get care Locations John O'Connell School-Based Teen Clinic A convenient, youth-friendly clinic dedicated to serving the health needs of students at John O'Connell High School. Address 2355 Folsom Street, San Francisco, CA 94110 Get directions Phone (415) 695-5370 x6 About This Clinic Welcome to John O'Connell's School-Based Teen Clinic! We are a school-based health clinic dedicated to serving the health needs of students at John O'Connell High School. Our clinic offers a convenient and youth-friendly environment where students can access a range of healthcare services to promote a healthy and successful academic year. Contact the clinic directly for current hours and scheduling information. Teen Clinic services are also available at the Shotwell Clinic and Excelsior Clinic . Get Started Today Ready to make an appointment? New patients welcome · We accept Medi-Cal & most insurance · We help you enroll · Sliding-scale fees (415) 552-3870 How appointments work