◈ Homepage — https://pmpmanage.com/We value your privacy We use cookies to help our website work, support embedded content, and understand how visitors use our site. Some cookies are necessary and always active. Other cookies, including analytics and certain functional cookies, are optional and can be managed through this banner. Privacy Policy Manage Preferences Reject Non-Essential Accept All Powered by (888) 882-0588 [email protected] HOME ABOUT US PMP DIFFERENCE MANAGEMENT SERVICES PMP URBAN OUR TEAM Homeowner Portal A Uniquely Service-Centric Approach to Community Management “PMP’s team of dynamic and talented professionals continues to exceed our expectations. Switching to PMP was one of the best decisions our Board has ever made.” – Avi Bialo, President Ascent At Warner Center Our Vibe Attracts Our Tribe “Extraordinary customer care is our passion! It’s our life’s work and at the very heart of everything we do. At PMP we view ourselves as more than a management company, we’re your community partner. We have the unique opportunity to enrich the lives of the residents we are proud to serve, working with the Association’s Board of Directors to protect the value and integrity of the communities they call home — which is amazingly rewarding work.” – President and CEO Innovation, technology, and convenience drive our suite of products and services. At PMP, we are continually working on new ways to improve the client experience. From PMP Gateway, our exclusive online homeowner and Board Member portal that provides 24-hour access to Association documents and account information, to PMP’s user–friendly smartphone application, PMP is revolutionizing the way Associations are managed. Facebook Instagram Twitter Linkedin PMP Management 5 hours ago It’s time for another Ask a PMP Professional video!   In this segment, Eric Angle, CMCA, AMS, PCAM, Vice President of the Valencia Division, shares important reminders and practical tips to help yo … See More Play View on Facebook · Share PMP Management 3 days ago Please join us in welcoming Long Beach Casa Rosa Homeowners Association to the PMP Family! Located in the City of Long Beach, California, Casa Rosa is a wonderful, gated condominium community featurin … See More View on Facebook · Share PMP Management 5 days ago This Mother’s Day, we’re celebrating the women and mother figures who shaped us through their love, strength, guidance, and support. We asked members of the PMP team to reflect on the lessons they car … See More View on Facebook · Share Our Full Service Divisions ESCROW SERVICES To order community documents please complete the Escrow Request Form. CAREERS PMP is always on the lookout for talented Professionals. If you feel like you would be a great fit with the PMP team we encourage you to visit our Career’s page. GET IN TOUCH [email protected] Phone: (888) 882-0588 Fax: (661) 295-1553 LOCATIONS CALIFORNIA LOS ANGELES 445 S. Figueroa St. Suite 2310 Los Angeles, CA 90071 Phone: (310) 694-0600 Fax: (310) 461-1129 VALENCIA 25124 Springfield Court Suite 220 Valencia, CA 91355 Phone: (661) 295-4900 Fax: (661) 295-1553 ORANGE COUNTY 100 Pacifica Suite 210 Irvine, CA 92618 Phone: (949) 218-9970 Fax: (949) 336-1564 CALIFORNIA VENTURA COUNTY 515 Marin St Suite 404 Thousand Oaks, CA 91360 Phone: (805) 642-2400 Fax: (805) 824-0574 INLAND EMPIRE 3200 Guasti Road Suite 106 Ontario, California 91761 Phone: (909) 531-5854 Fax: (909) 551-3401 SAN DIEGO 2710 Loker Ave. W. Suite 240 Carlsbad, CA 92010 Phone: (760) 400-7827 Fax: (760) 400-7961 CALIFORNIA SAN FRANCISCO 550 California St. Suite 230 San Francisco, CA 94111 Phone: (415) 908-1976 Fax: (415) 406-7830 MARIN COUNTY 371 Bel Marin Keys Blvd Novato, CA 94949 Phone: (415) 548-8007 Fax: (415) 548-8038 TEXAS AUSTIN 551 S IH 35 Suite 150 Round Rock, TX 78664 Phone: (512) 381-2919 Fax: (512) 543-9330 DALLAS 3232 McKinney Avenue Suite 500 Dallas, TX 75204 Phone: (972) 433-0646 Fax: (972) 433-6098 UTAH ST. GEORGE 1449 N 1400 W Suite 15 St George, UT 84770 Phone: (435) 287-3061 Fax: (435) 287-3091 COPYRIGHT © 2026 PMP MANAGEMENT. BUILT BY DYMIC PRIVACY POLICY CALIFORNIA PRIVACY NOTICE (CCPA) Twitter Instagram Facebook-square Linkedin Request A Proposal ◈ Interior Pages — 12 pages crawledCalifornia Privacy Notice (CCPA) | PMP Management (888) 882-0588 [email protected] Menu Home About Us PMP Difference Management Services PMP Urban Our Team Homeowner Portal Request A Quote --> --> California Privacy Notice (CCPA) | PMP Management CCPA Privacy Notice | PMP Management Last updated: 04/01/2026 1. Introduction We respect your privacy and are committed to protecting it through this privacy notice. This CCPA privacy notice supplements the Privacy Policy available on our website with additional rights and information applicable to California residents as required under the California Consumer Privacy Act (CCPA), the CCPA Regulations, and any amendments or updates thereto. Please read this notice carefully to understand our policies and practices regarding your information and how we treat it. By interacting with our website or services (the “ Services ”) or providing us with your information, you agree to the collection, use, and sharing of your information as described in this privacy notice. This notice may change from time to time (see Changes to our Privacy Notice ). Your continued use of the Services after we make changes as described here is deemed to be acceptance of those changes, so please check the notice periodically for updates. 2. Personal Information We Collect We collect and use information that identifies, relates to, describes, references, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or household (“ personal information “). Below, we outline the categories with examples of personal information that we have collected from our consumers during the past twelve (12) months, as required under CCPA: A. Identifiers. A real name, email address, mailing address, phone number, IP address, or any other similar identifier by which you may be contacted online or offline. B. Personal Information described in Cal. Civil Code subdivision (e) of Section 1798.80 A real name, alias, postal address, unique personal identifier, online identifier, Internet Protocol address, email address, account name, driver’s license number, or other similar identifiers. C. Commercial Information Records of personal property, products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies. D. Internet or Other Similar Network Activity Information Activity on our websites, mobile apps, or other digital systems, such as internet browsing history, system usage, electronic communications with us, and postings on our social media sites. E. Geolocation Data Physical location or movements, such as your zip code, the time, and physical location related to use of our internet website or mobile application, or other information about your location or locations you visited. F. Sensitive Personal Information Sensitive personal information is a subtype of personal information consisting of the specific information categories listed in the chart below. Importantly, the CCPA only treats this information as sensitive personal information when we collect or use it to infer characteristics about a consumer. The below identifies which sensitive personal information categories, if any, we have collected from consumers to infer characteristics about them in the last twelve (12) months. Complete account access credentials, such as usernames, account logins, and account numbers, combined with required access/security code or password. 3. How We Collect Your Personal Information We collect the personal data listed in the Privacy Policy and this Section 2 from the categories of data sources outlined in the Privacy Policy. 4. How We Use Your Information We use your personal information for the purposes outlined in our Privacy Policy. 5. Disclosure of Your Information In addition to the third parties listed in our Privacy Policy, we may also disclose personal data that we collect, or you provide as described in the Privacy Policy and this notice: To our cloud-based software platform designed for community association management; To our cloud-based business management software used for accounting and customer relationship management; To our cloud-based accounts payable automation software and payment solutions. We do not sell your personal information or share it for cross-behavioral advertising purposes. If we ever decide to sell or share personal data, we will provide you with notice and the ability to opt out. 6. Your CCPA Rights As a California resident, you have the following rights under the CCPA: Right to Know You have the right to request that we disclose: The categories and specific pieces of personal information we have collected about you The categories of sources from which the information was collected The business or commercial purposes for collecting or selling personal information The categories of third parties with whom we share personal information Right to Delete You may request that we delete personal information we have collected from you, subject to certain exceptions (e.g., legal compliance, transaction completion). Once we receive your request and confirm your identity, we will delete your personal information from our systems unless an exception allows us to retain it. We will also notify our service providers to take appropriate action. Right to Correct You may request that we update or amend your personal information where it is inaccurate or incomplete. We may require you to provide documentation, if needed, to confirm your identity and support your claim that the information is inaccurate. Unless an exception applies, we will correct personal information that our review determines is inaccurate and notify our service providers to take appropriate action. Right to Opt Out You have the right to direct us not to sell or share your personal information. We currently do not sell or share personal information as defined under CCPA. Right to Limit You have the right to request that we limit the use and disclosure of your sensitive personal information for purposes other than those specified in Section 7027(m) of the CCPA Regulations. We currently do not collect or process any sensitive category data as defined by applicable laws. 7. Exercising Your Rights To exercise your rights under the CCPA, you can: Email: [email protected] Phone: (888) 882-0588 Mail: 25124 Springfield Court, Suite 220, Valencia, CA 91355 We may require verification of your identity before processing your request. We will respond to your request within forty-five (45) days (or such other reasonable timeframe having regard to the nature of your request and as permitted by law) of the date on which we receive the request. Requests made through agents Only you, or an agent legally authorized to act on your behalf, can submit a request to exercise your rights related to your personal information. If you designate an authorized agent to act on your behalf, we will require the agent to provide us with a written authorization signed by you. We may need to verify your identity and confirm that you provided the authorized agent permission to submit the request on your behalf. Non discrimination We will not discriminate against you for exercising your data privacy rights. However, if you request deletion of your personal information, we may not be able to provide you with the same products or services. 8. Cookies and Tracking Technologies We use cookies and similar tracking technologies to track the activity on our website and services. Cookies are files with a small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Other tracking technologies are also used, such as beacons, tags, and scripts, to collect and track information and to improve and analyze our website or services. You can instruct your browser to refuse all cookies or to indicate when a cookie is b PMP Urban - Property Management Professionals (PMP) (888) 882-0588 [email protected] Menu Home About Us PMP Difference Management Services PMP Urban Our Team Homeowner Portal Request A Quote --> --> PMP Urban Unique Mid-rise & High-rise Communities Deserve a Dedicated Team About PMP Urban Different community types require a uniquely different approach to community management. While other management companies attempt to commingle management of different community types — single family master planned neighbors, mid-rise and high-rise condominiums, and mixed-use buildings — at PMP, we understand that not all communities have the same management needs. Mid-rise and high-rise Associations do not have the same maintenance obligations and service needs as single-family master planned neighborhoods, so why would they have the same operating procedures? At PMP, we understand this and we are proud to be one of the only management firms to create an entirely separate division focused on serving our mid-rise and high-rise condominium clients unique needs. On-Site Management Team Support & Oversight A common concerned voiced by on-site management staff at other management companies is that they do not receive the guidance, training and support necessary to ensure their success. At PMP, we’ve addressed this issue plaguing other management companies with our industry-leading internal training platform, PMP University, our engaged, hands-on Leadership Team that provides unparalleled support, and our unique company culture that ensures our on-site employees feel like they are part of the PMP family and benefit from our firm’s unique culture. Hands-On, Proactive, Value-Added Service Protecting the value and integrity of our Association partners is one of our primary objectives. Innovative, proactive maintenance calendars and protocols ensures that your community’s common area assets are properly inspected and maintained throughout the year, mitigating against system failures and costly emergency repairs, while at the same time extending the useful life of common area components. The end result is a beautiful, well-maintained community with fewer unforeseen issues and a mitigated risk of special assessments. Improving Lives, Enriching Communities, and Protecting Values PMP’s hands-on, proactive approach to community management and our unwavering commitment to extraordinary customer service is unique in the community management industry. We understand what most management companies – we’re a service industry at our core. At PMP, we value the opportunity we have to positively impact the communities we serve, and we understand our awesome responsibility to protect the value and integrity of the Association and its common areas. Improving lives and enriching communities is our core work. Standing out as an industry leader in the multifamily A ssociation management market requires more than proficiently managing building components and infrastructure. Discerning mid-rise and high-rise clientele expect more. PMP’s unique approach to customer service, which focuses on hospitality, lifestyle, and elevating the homeowner experience has made PMP the industry leader in the management of mid-rise and high-rise A ssociations. Learn More About PMP and Our Unique Approach to Community Management Contact Us The reviews are in Isn’t it time to expect more from your community management partner? “I just wanted to take this opportunity to express how pleased we are with the services of everyone on the staff at PMP. PMP’s ability to come to the Board Meetings completely prepared to answer questions, with everything ready to move through the agenda quickly, coupled with what can only be termed as over-the-top customer service, is unequalled by any management company I have work with in my many years serving on HOA Boards.” Avi Bialo President - Ascent at Warner Center “As a Board Member of an Association that partnered with PMP, I have first hand experience of the high level of quality and quantity of work that PMP performs to the benefit of our HOA and all its homeowners. Through tireless dedication, focused attention to details and innovative solutions, Brad Watson and his crack team deliver real solutions to our HOA, both in terms of value added and dollars saved. Brad and his team are a caring and engaging group, and a bonus is they make it a fun experience to work with them.” Curt D. Roney Vice President - West Creek West Hills Community Association “The transition to PMP was smooth and efficient. Their exceptional customer service is evidenced by their helpful, professional and accessible management team. They immediately respond to e-mails and phone calls, expeditiously resolving outstanding issues or concerns. Updates are shared with the Board regularly and their follow through is impeccable. The managers are very knowledgeable of our association’s governing documents as well as new and existing civil codes, statues and case law. Their contributions to our community are invaluable.” Dori Petersen President - Anaverde Master Association “I’ll be the first to admit that I am not an easy person to please. I demand high expectations and accept nothing less. Frankly, it’s a fiduciary duty as a Board member to ensure that our membership receives the maximum value behind the dues we all pay. PMP has not disappointed once. Simply put it’s the best decision we have made as a board for our community and we could not be any happier. Don’t short yourself on settling for second best, try the best and I assure you that you will not be disappointed by going with PMP!” Jason Ip President - Avenue One Community Association “PMP consistently exceeds my very discerning expectations. When we hired PMP our association was in shambles. Our reserves were significantly underfunded and we had daunting assessment delinquency issues that made it difficult to meet our monthly payment obligations. With PMP’s help, in just a few years we were able to cut expenses, collect on our accounts receivables and build up our reserves. Our community is grateful for all PMP’s team has done to help our community through some very difficult times.” Anna Weifenbach President - Canterbury at Tesoro “PMP has become a great community partner. We struggled through two other management companies before hiring PMP and the difference in service is staggering! I wish we would have made a change sooner, but we didn’t know what we were missing. Our residents are happier and our Board feels much more supported. I would enthusiastically recommend PMP!” Karen Rose President - The Metro Condominium Association Escrow Services To order community documents please complete the Escrow Request Form . Careers PMP is always on the lookout for talented Professionals. If you feel like you would be a great fit with the PMP team we encourage you to visit our Career’s page . Get In Touch [email protected] Phone: (888) 882-0588 Fax: (661) 295-1553 Locations California Los Angeles 445 S. Figueroa St. Suite 2310 Los Angeles, CA 90071 Phone: (310) 694-0600 Fax: (310) 461-1129 Valencia 25124 Springfield Court Suite 220 Valencia, CA 91355 Phone: (661) 295-4900 Fax: (661) 295-1553 Orange County 100 Pacifica Suite 210 Irvine, CA 92618 Phone: (949) 218-9970 Fax: (949) 336-1564 California Ventura County 515 Marin St Suite 404 Thousand Oaks, CA 91360 Phone: (805) 642-2400 Fax: (805) 824-0574 Inland Empire 3200 Guasti Road Suite 106 Ontario, California 91761 Phone: (909) 531-5854 Fax: (909) 551-3401 San Diego 2710 Loker Ave. W. Suite 240 Carlsbad, CA 92010 Phone: (760) 400-7827 Fax: (760) 400-7961 California San Francisco 550 California St. Suite 230 San Francisco, CA 94111 Phone: (415) 908-1976 Fax: (415) 406-7830 MARIN County 371 Bel Marin Keys Blvd Novato, CA 94949 Phone: (415) 548-8007 Fax: (415) 548-8038 Texas Austin 551 S IH 35 Suite 150 Round Rock, TX 78664 Pho Vantaca Home 2026 Legislative Updates - Property Management Professionals (PMP) (888) 882-0588 [email protected] Menu Home About Us PMP Difference Management Services PMP Urban Our Team Homeowner Portal Request A Quote --> --> 2026 Legislative Updates On Posted on May 12, 2026 In Board of Directors Posted By pmp Share: Used between list items, there is a space after the comma. Board of Directors As we welcome the new year, there are several new legislative updates impacting California homeowner associations that we would like to make you aware of. Below is an overview of each of the legislative updates taking effect in January 2026 (unless another effective date is referenced below). Assembly Bill 130 – Limitations on Association Non-Compliance Fines This new legislation pertains to both condominium communities and planned developments (single-family home communities). Assembly Bill 130 (AB 130) took effect on June 30, 2025, amending Civil Code 5850 and 5855, limiting the amount an association may fine an owner to $100.00 per violation, unless it is determined that the violation constitutes a health and safety issue related to the association’s common area or an owner’s property. As part of due process, Civil Code’s 5850 and 5855 already required proper homeowner notice and an official hearing whereby the owner has the opportunity to meet with the Board before any fines or penalties can be levied against the owner, and AB 130 does not change this requirement. AB 130 does, however, now mandate that the owner be given an opportunity to cure the violation in advance of being called to a hearing, and that all enforcement actions against the owner cease during the cure period. If the owner cures the violation or provides a financial commitment to cure the violation, then no fines may be levied. Additionally, if an agreement is reached with the owner at a hearing, the Board (via PMP) is required to draft a written resolution detailing the terms of the agreement, which must then be signed by both the association and the owner. Hearing results are now due within 14 calendar days following the hearing (it used to be 15 calendar days). If no agreement can be reached, the owner has the right to request an official Internal Dispute Resolution (IDR) with the Board. If your association has not already, we recommend that you consult with your association’s attorney and have them review and revise your existing rules, regulations, and enforcement policies to ensure compliance. These updated rules should clearly outline what constitutes a health and safety issue impacting common areas or an owner’s lot to avoid confusion and ambiguity, and ensure equitable enforcement practices. Senate Bill 770 – Electric Vehicle Charging Stations and Insurance This new legislation pertains to condominium communities and planned developments (single-family home communities). Civil Code Section 4547 imposed several requirements for the installation and use of electric vehicle charging stations installed in association common areas or exclusive use common areas (for example: their exclusive use parking space), including that the owner must provide a certificate of insurance naming the association as additionally insured within 14 days of approval. Senate Bill 770 (SB 770) removes the requirement to name the association as additionally insured. That said, SB 770 still requires the owner who installs and operates the electric vehicle station to maintain liability insurance coverage and provide the association a certificate of insurance within 14 days of approval. We recommend updating your association’s rules and regulations to comply with SB 770. Additionally, because SB 770 could potentially shift some of the risk of damage or injury caused by the electric vehicle charger from the owner to the association, we recommend consulting with the association’s insurance broker regarding whether additional insurance coverage is necessary to protect the association in case of damage or injuries resulting from an owner’s vehicle charging station. Senate Bill 625 – Reconstruction After a Disaster This new legislation pertains to planned developments (single-family home communities). Civil Code Section 4765 already requires all associations to provide fair, reasonable, and expeditious procedures for architectural improvement reviews, but as a result of the 2025 fires that destroyed several California communities, Senate Bill 625 (SB 625) adds Sections 4752 and 4766 to the Davis Stirling Act, which: 1) Prohibits the enforcement of any rule that would prevent a substantially similar reconstruction of a residential structure destroyed or damaged in a government declared disaster, and 2) Requires association’s to provide a streamlined architectural review and approval process, which shall include a 15-day response deadline to deem the application complete or incomplete, and a 30-day response deadline from when the application is deemed complete to the association’s review and render a decision. Denials must be in writing and include comments regarding why the application was denied and requests for any revisions. It is important to note that any owner who sues the association for violating SB 625 and prevails will be due reasonable attorney’s fees from the association, but the association is not entitled to its attorney’s fees if it prevails. SB 625’s requirements for a streamlined architectural review process following a government-declared disaster will void any conflicting language in your association’s CC&Rs, architectural guidelines, or architectural review process. We recommend updating your current architectural guidelines and review process to ensure compliance with AB 625. You may also consider a spot amendment to your association’s CC&Rs if they contain conflicting language or deadlines, which would be handled by your association’s legal counsel. Senate Bill 547– One-Year Ban on Canceling Insurance Policies Following Wildfires This new legislation pertains to condominium communities and common areas in planned developments (single-family home communities). As a result of the California fires, there has been an insurance affordability and availability crisis. Senate Bill 547 (SB 547) amends the Insurance Code 675.55, prohibiting carriers from canceling or not renewing commercial property insurance policies for one full year following a fire (must be a declared state of emergency) simply because the insured structure(s) are within an area where a wildfire has occurred. This would apply to association common areas, condominium associations, and multifamily dwelling units with greater than five units. Assembly Bill 1154 – Junior Accessory Dwelling Unit Zoning This legislation pertains to planned developments (single-family home communities). AB 1154 amends Government Code Section 66333, which previously required that the owner occupy the single-family residence where the JADU was located. That is no longer required in certain situations, except for when the JADU shares sanitation facilities with the existing structure, in which case it must still be owner-occupied. AB 1154 also now requires that all JADU leases be 30 days or longer. We recommend updating your association’s rules & regulations related to JADUs to relax the owner-occupied requirement, unless the JADU shares sanitation facilities with the main home, and require that all JADU leases be for 30+ day terms. Senate Bill 410 – Balcony Inspection Cover Page This new legislation pertains to condominium communities with elevated balconies or walkways. In 2020, Senate Bill 326 (SB 326), more commonly known as “The Balcony Bill,” was passed, requiring condominium associations to conduct mandatory inspections of exterior elevated elements, such as decks, balconies, and walkways. The intent of these inspections is to confirm that these elevated elements are in a generally safe condition and performing in accordance with applicable standards. S Our Team - Property Management Professionals (PMP) (888) 882-0588 [email protected] Menu Home About Us PMP Difference Management Services PMP Urban Our Team Homeowner Portal Request A Quote --> --> Our Team Industry Leading Team of Professionals Company Culture At PMP, we believe extraordinary service begins internally, and that if you treat your people well, invest in their professional growth, and give them the tools and support to be successful, they will in turn deliver extraordinary service to our Board Member and resident clients. We believe in people before profits. We view ourselves as more than a management company. We are a customer service company — people helping people. Executive Team Brad Watson, CMCA, AMS President & CEO Brandon Grosh CMCA, AMS, PCAM Executive Vice President Patti Mooney, CMCA Vice President of Accounting Andrea West Corporate Controller Jason Halverson Director of Innovation & Client Experience Yanean Heflin Director of Recruiting Craig Morton Lead IT Systems Manager Elky Barajas Director of Human Resources Brad Watson, CMCA, AMS President & CEO Brad Watson has over 20 years of experience in the residential real estate industry. A founder of PMP in 2008, Brad has assembled one of the most dynamic, diverse, and respected teams of management professionals in the industry, serving as the foundation for PMP’s extraordinary success. Prior to PMP, Brad was the Director of Land Acquisition and Forward Planning for KB HOME. While there, Brad was responsible for working with the California Department of Real Estate (DRE) to establish homeowners associations for new communities, which included the creation of association DRE budgets, drafting association governing documents, including CC&Rs and Bylaws, and holding declarant Board Member positions at new communities. Brad’s forward planning background at a Fortune 100 company provided the foundation for a uniquely sophisticated approach to community association management. A native Californian, Brad attended the University of Southern California where he earned a Bachelor of Science Degree in Business Administration with emphasis on finance. Brad has served on the Board of Directors of the Building Industry Association (BIA) and is an active member of the Community Association Institute (CAI), earning both his Certified Manager of Community Associations (CMCA) and Association Management Specialist (AMS) designations. Brandon Grosh CMCA, AMS, PCAM Executive Vice President Brandon Grosh has over 15 years of experience in the residential real estate industry. A founding member of PMP in 2008, Brandon has worked closely with the firm’s leaders to assemble a dynamic team of industry professionals and he has been instrumental in creating policies, procedures, and unique company culture that defines our organization and differentiates PMP from our competitors. Prior to joining PMP, Brandon was the Senior Manager of Escrow and Mortgage at KB Home. As the head of the Escrow and Mortgage department, Brandon was responsible for management of the company’s sales backlog to ensure all buyers were qualified to purchase and close their homes. Brandon also led the company’s JD Powers customer service goals task force.  Over his tenure with KB Home, Brandon served as a declarant director on numerous homeowners association boards, providing valuable experience which aids him in his career in community association management. Brandon graduated cum lade from California State University Northridge with a Bachelor of Science Degree in Business with an emphasis on real estate and finance. He is an active member of the Community Association Institute (CAI), earning designations as a Certified Manager of Community Associations (CMCA), Association Management Specialist (AMS), and Professional Community Association Manager (PCAM), the highest national industry designation available. Patti Mooney Vice President of Accounting Patti Mooney brings over 30 years of accounting experience to her role as Director of Accounting for PMP, 15 of those years dedicated solely to the Community Management Industry. Prior to joining PMP, Patti worked for two prior management companies, serving as the Regional Controller for Orange County, Los Angeles, and Urban Developments. She has comprehensive knowledge in financial reporting for single-family neighborhoods, condominium complexes, mid-rise and high-rise living, commercial associations, and active adult communities. Her background includes working with analysts on reserve studies and reallocations, Certified Public Accountants on annual audits and adjusting journal entries, reviewing financial statements, and preparing budgets regulated by the Department of Real Estate. As an association homeowner, Patti understands that the financial health of the association is vital to protect the value and integrity of not only the association’s common area assets, but also homeowner property values. Patti is a hands-on accounting professional and enjoys interacting and meeting with PMP’s Board Member clients to better understand their goals, and collaborating on a fiscal strategy to meet their objectives. Patti is an active member of her community and was awarded Citizen of the Year by the City of Aliso Viejo in 2013. She has served on the Board of Directors for the Aliso Niguel Boys Lacrosse Team, as well as having leadership roles within the Boy Scout and Girl Scout organizations. Andrea West Corporate Controller Andrea West brings over 25 years of common interest development industry experience to her role of Corporate Controller at PMP. Her passion for perfection has paved the way for her professional growth in the field of finance and accounting, and she has served in a variety of roles over her career, including new community development, banking coordinator, and property accountant. Prior to joining PMP, Andrea held long tenures with two prominent Southern California management companies, where she was highly regarded for her avid curiosity, keen analytical abilities, and never-ending quest for streamlining processes and procedures. In her role at PMP, Andrea continues to spearhead innovative systems and platforms to ensure we’re able to seamlessly scale our operations to proactively stay ahead of our company’s growth. Jason Halverson Director of Innovation & Client Experience Jason Halverson joined PMP in 2018 with over 20 years of experience in call center management as well as data and information systems management. Prior to joining PMP, Jason worked extensively in various industries including real estate, mortgage lending, credit financing, and more. Most recently, Jason worked with one of the world’s largest credit service providers, successfully directing teams of over 300 associates and leaders. During this time, he was responsible for ensuring that his teams delivered an unparalleled customer experience while driving company absolutes. Jason is passionate about building successful teams while utilizing his technological proficiencies to ensure maximum efficiency. Born and raised in Los Angeles County, Jason received his Management Certification from the Benchmark Center Excellence for Call Centers globally. He is currently working toward receiving his professional designation from the Community Association Institute (CAI) and maintains an active California Real Estate License. In addition to his professional experience, Jason is proud of his contributions to various non-profit organizations throughout the country. Jason has lead initiatives providing thousands of hours of volunteer time to local food banks, March of Dimes, and helped drive a campaign raising over one million dollars for United Way. Jenni Millan Escrow Supervisor With over 25 years in the real estate industry, Jenni Millan is a trusted real estate professional with a comprehensive understanding of escrow processes and a commitment to client satisfaction. Jenni has navigate Corporate Transparency Act - Property Management Professionals (PMP) (888) 882-0588 [email protected] Menu Home About Us PMP Difference Management Services PMP Urban Our Team Homeowner Portal Request A Quote --> --> Corporate Transparency Act On Posted on May 12, 2026 In Board of Directors Posted By pmp Share: Used between list items, there is a space after the comma. Board of Directors October 2024 WHAT IS THE CORPORATE TRANSPARENCY ACT The Corporate Transparency Act (hereinafter referred to as “CTA”) is a new federal law that was enacted to combat illegal activities by corporations, including but not limited to money laundering and financing of terrorist groups. The CTA requires that all corporations, including non-profit homeowners associations, report corporate beneficial ownership information (which includes Board Member information) to the Department of the Treasury’s Financial Crimes Enforcement Network (hereinafter referred to as “FinCEN”). The CTA requires that the following Board Member information be filed with FinCEN each time a new Board Member is elected or appointed: Full legal name; Date of birth; Current address; A copy of the Board Members’ driver’s license, state ID, or passport. COMPLIANCE DEADLINE The CTA compliance deadline for initial reporting is January 1, 2025, for all communities developed prior to January 1, 2024. To comply, associations must submit a Beneficial Owner Information report (BOIR), detailing the Board Member information outlined above. Additionally, associations must submit updated BOIR forms within thirty (30) days of any Board Member change. PENALTIES FOR NON-COMPLIANCE Penalties for non-compliance are significant, including fines of $500.00 per day, up to $10,000.00, imprisonment, or both. HOW PMP CAN ASSIST WITH COMPLIANCE PMP has partnered with a third-party company, FinCen Report Company, LLC, to administer the BOIR for each of our association clients to comply with the CTA. Since our current management agreement does not discuss CTA services, we are presenting all clients with a contract service addendum. As stated in the addendum, the association can utilize or decline to utilize PMP’s partnership with FinCen Report Company according to the terms therein. If the association should decline, the association accepts full responsibility for compliance and agrees to indemnify PMP under the terms of our management agreement. FUTURE UNCERTAINTIES While the process of submitting the required Board Member information to FinCEN is straightforward, we join you and many others in raising concerns regarding the CTA, including the obligation for volunteer association Board Members to share private personal information, the administrative burden created for associations given how often Board Members change, and the exorbitant fines and penalties. Due to these legitimate concerns, there is pending litigation attempting to exempt homeowners’ associations from the CTA, including a lawsuit filed by the Community Association Institute (CAI) earlier this month. Although we fully understand and share these CTA concerns, we have a duty as your management company to inform you of this new legal requirement, recommend compliance, and assist with compliance processing efforts. In the coming days and weeks, all PMP Board Member clients will be presented with the above-mentioned CTA services addendum for your review and approval. Should you have any questions, please do not hesitate to contact PMP’s Compliance Department at [email protected] . Latest Posts 2026 Legislative Updates 12 May 2026 By pmp Corporate Transparency Act 12 May 2026 By pmp Association Insurance Fundamentals 01 Jun 2022 By pmp California Assembly Bill 502 01 Mar 2022 By pmp California Senate Bill 391 03 Nov 2021 By pmp Escrow Services To order community documents please complete the Escrow Request Form . Careers PMP is always on the lookout for talented Professionals. If you feel like you would be a great fit with the PMP team we encourage you to visit our Career’s page . Get In Touch [email protected] Phone: (888) 882-0588 Fax: (661) 295-1553 Locations California Los Angeles 445 S. Figueroa St. Suite 2310 Los Angeles, CA 90071 Phone: (310) 694-0600 Fax: (310) 461-1129 Valencia 25124 Springfield Court Suite 220 Valencia, CA 91355 Phone: (661) 295-4900 Fax: (661) 295-1553 Orange County 100 Pacifica Suite 210 Irvine, CA 92618 Phone: (949) 218-9970 Fax: (949) 336-1564 California Ventura County 515 Marin St Suite 404 Thousand Oaks, CA 91360 Phone: (805) 642-2400 Fax: (805) 824-0574 Inland Empire 3200 Guasti Road Suite 106 Ontario, California 91761 Phone: (909) 531-5854 Fax: (909) 551-3401 San Diego 2710 Loker Ave. W. Suite 240 Carlsbad, CA 92010 Phone: (760) 400-7827 Fax: (760) 400-7961 California San Francisco 550 California St. Suite 230 San Francisco, CA 94111 Phone: (415) 908-1976 Fax: (415) 406-7830 MARIN County 371 Bel Marin Keys Blvd Novato, CA 94949 Phone: (415) 548-8007 Fax: (415) 548-8038 Texas Austin 551 S IH 35 Suite 150 Round Rock, TX 78664 Phone: (512) 381-2919 Fax: (512) 543-9330 Dallas 3232 McKinney Avenue Suite 500 Dallas, TX 75204 Phone: (972) 433-0646 Fax: (972) 433-6098 Utah St. George 1449 N 1400 W Suite 15 St George, UT 84770 Phone: (435) 287-3061 Fax: (435) 287-3091 Copyright © PMP Management . Built by Dymic Privacy Policy California Privacy Notice (CCPA) Twitter Instagram Facebook-square Linkedin Search Request A Proposal --> Request A Proposal For questions regarding an existing account, please log in to PMP Gateway , or email us at [email protected] . To receive a personalized proposal tailored to your association's unique needs, please complete the form below. Our team will promptly reach out to discuss your association’s management needs and how our comprehensive community management solutions can benefit your neighborhood. " * " indicates required fields Request Type * Please Select Customer Service Request A Proposal Full Name * Email * Phone * Association Name * Location Message Contact Us " * " indicates required fields Request Type * Please Select Customer Service Request A Proposal Full Name * Email * Phone * Association Name * Location Message Someone will respond to your inquiry within 1 business day OR call 888.882.0588 to speak with a live representative. Privacy Policy | PMP Management (888) 882-0588 [email protected] Menu Home About Us PMP Difference Management Services PMP Urban Our Team Homeowner Portal Request A Quote --> --> Privacy Policy | PMP Management Privacy Policy | PMP Management Last updated: 04/01/2026 Introduction We respect your privacy and are committed to protecting it through our compliance with this policy. This policy describes how we collect, process, retain, and disclose personal data about you when you visit our website or services (our “ Services ”) and describes our practices for using, maintaining, protecting, and disclosing that information. This policy applies only to information we collect: Through our Services. In communications, including email, text, chat, and other electronic messages, between you and the Services. Through mobile and desktop applications you download from our website, which provide dedicated non-browser-based interaction between you and our website. When you interact with our advertising and applications (including mobile apps) on third-party websites and services, if those applications or advertising include links to this policy. It does not apply to information collected by: Us offline or through any other means, including on any other website operated by Company, our affiliates and subsidiaries, or any third party that does not reference this policy; or Any third party, including through any application or content (including advertising) that may link to or be accessible from or through the Services. We may provide additional or different privacy policies that supplement this policy. These include state-specific privacy notices or privacy policies specific to certain features, services, or activities provided by us. Please read this policy carefully to understand our policies and practices regarding your information and how we treat it. By interacting with our Services or providing us with your information, you agree to the collection, use, and sharing of your information as described in this privacy policy. This policy may change from time to time (see Changes to Our Privacy Policy ). Your continued use of the Services after we make changes as described here is deemed to be acceptance of those changes, so please check the policy periodically for updates. Children Under the Age of 18 Our Services are not intended for, and we do not knowingly collect any personal data from, children under the age of 18. If we learn we have collected or received personal data from a child under 18 years old without verification of parental consent, we will delete that information. If you believe we hold any information about a child under the age of 18, please contact us at [email protected] . Personal Data That We Collect or Process “ Personal data ” is information that identifies, relates to, or describes, directly or indirectly, you as an individual, such as your name, email address, telephone number, home address, bank account information, or online identifiers such as your IP address. The types and categories of personal data we collect or process include: Account and contact information, including name, postal address, e-mail address, date of birth, phone number, and other contact information you provide us through the use of our Services. Payment information, including bank account details, payment history, and credit information. Images captured by CCTV footage (if your property includes CCTV monitoring). Device information, including your IP address, device identifiers, operating system and version, and information collected through cookies and web beacons. Any other personal data included in communications with us. If you are a California resident, to access our supplemental California privacy statement, visit https://pmpmanage.com/ccpa-privacy-notice/ . We also collect: Statistics or aggregated information. Statistical or aggregated data does not directly identify a specific person, but we may derive non-personal statistical or aggregated data from personal data. For example, we may aggregate personal data to calculate the percentage of users visiting our website. Technical information. Technical information includes information about your internet connection and usage details about your interactions with the Services, but it does not allow us to directly or indirectly identify you. This includes clickstream information to, through, and from our Services (including date and time), page response times, download errors, length of your visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), or methods used to browse away from a page. If we combine or connect non-personal statistical or technical data with personal data so that it directly or indirectly identifies an individual, we treat the combined information as personal information. How We Collect Your Personal Data Information You Provide to Us We collect information about you when you interact with our Services, such as when you fill out a form on our website, log into the homeowner/resident portal, contact us through email or phone, participate in surveys, contests, or promotions, or carry out a transaction through our Services. You also may provide information to be transmitted to other users of the Services or third parties (collectively, “ User Contributions “). Your User Contributions are posted on and transmitted to others at your own risk. Although we limit access to certain pages, please be aware that no security measures are perfect or impenetrable. Additionally, we cannot control the actions of other users of the Services with whom you may choose to share your User Contributions. Therefore, we cannot and do not guarantee that your User Contributions will not be viewed by unauthorized persons. Automatically Through Our Services As you navigate through and interact with our Services, we may use automatic data collection technologies to collect information that may include personal data. Information collected automatically may include usage details, IP addresses, operating system, and browser type, and information collected through cookies, web beacons, and other tracking technologies, including details of your interactions with our Services, such as traffic data, location data, logs, and other communication data, and which resources and Services you access and use. Using automatic collection technologies helps us to improve our Services, store information about your preferences, and deliver a better and more personalized experience. Cookies and Tracking Technologies The technologies we use for this automatic data collection may include: Cookies. A cookie is a small file placed on your device when you interact with the Services. We use cookies and similar technologies to support website functionality and security, understand how visitors use our website, and support certain embedded content and site features. Some cookies are necessary for the website to operate and are always active. Other cookies, including analytics and certain functional cookies, are optional and will be used only if you choose to allow them through our cookie banner or cookie settings. You can also adjust your browser or device settings to refuse or disable cookies. However, if you disable certain cookies, some parts of the Services may not function properly. Web Beacons. Some parts of the Services and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those parts or [opened an email ]and for other related statistics (for example, recording the popularity of certain content and verifying system and server integrity). Third-Party Data Collection When you interact with the Services, there are third parties that may use automatic collection technologies to collect information about you or your device. The Blog - Property Management Professionals (PMP) (888) 882-0588 [email protected] Menu Home About Us PMP Difference Management Services PMP Urban Our Team Homeowner Portal Request A Quote --> --> Posts Association Board Members and homeowners alike will find a wealth of articles to expand their knowledge about common interest management and living. 2026 Legislative Updates In Board of Directors By pmp As we welcome the new year, there are several new legislative updates impacting California homeowner associations that we would... Read more Corporate Transparency Act In Board of Directors By pmp October 2024WHAT IS THE CORPORATE TRANSPARENCY ACTThe Corporate Transparency Act (hereinafter referred to as “CTA”) is a new federal... Read more Association Insurance Fundamentals In Board of Directors By pmp One of the most important responsibilities that an association board has is the purchase of an association’s insurance policies.... Read more California Assembly Bill 502 In Board of Directors By pmp Election of Directors by Acclamation A common complaint heard throughout the California common interest development industry for years has been... Read more Posted on 03 Nov California Senate Bill 391 In Board of Directors By pmp Teleconference Board Meetings During State of EmergencyNovember 2021 In March 2020, as a result of the COVID-19 pandemic, association Boards... Read more Posted on 06 May It Takes a Team! Five Traits of Truly Successful Associations In Board of Directors By pmp Association Board Members are the Directors of the corporation. They are the corporation’s leaders, and with any successful corporation,... Read more Covid-19 Update: Safely Re-Opening In Rules and Regulations By pmp April 2021 It seems that as soon as I begin to write a column on the status of the COVID-19... Read more Posted on 31 Mar Virtual Board Meetings: Fad or Future? In Board of Directors By pmp Are Virtual Board Meetings Here to Stay? March 2021 Can Associations continue hosting virtual Board Meetings in a post COVID-19 world?... Read more 2020 Legislative & Case Law Update In Association By pmp 2020 Legislative & Case Law Update New laws impacting California Community Associations December 2020 Every year existing laws are amended and new... Read more Posts navigation 1 2 … 9 Next Escrow Services To order community documents please complete the Escrow Request Form . Careers PMP is always on the lookout for talented Professionals. If you feel like you would be a great fit with the PMP team we encourage you to visit our Career’s page . Get In Touch [email protected] Phone: (888) 882-0588 Fax: (661) 295-1553 Locations California Los Angeles 445 S. Figueroa St. Suite 2310 Los Angeles, CA 90071 Phone: (310) 694-0600 Fax: (310) 461-1129 Valencia 25124 Springfield Court Suite 220 Valencia, CA 91355 Phone: (661) 295-4900 Fax: (661) 295-1553 Orange County 100 Pacifica Suite 210 Irvine, CA 92618 Phone: (949) 218-9970 Fax: (949) 336-1564 California Ventura County 515 Marin St Suite 404 Thousand Oaks, CA 91360 Phone: (805) 642-2400 Fax: (805) 824-0574 Inland Empire 3200 Guasti Road Suite 106 Ontario, California 91761 Phone: (909) 531-5854 Fax: (909) 551-3401 San Diego 2710 Loker Ave. W. Suite 240 Carlsbad, CA 92010 Phone: (760) 400-7827 Fax: (760) 400-7961 California San Francisco 550 California St. Suite 230 San Francisco, CA 94111 Phone: (415) 908-1976 Fax: (415) 406-7830 MARIN County 371 Bel Marin Keys Blvd Novato, CA 94949 Phone: (415) 548-8007 Fax: (415) 548-8038 Texas Austin 551 S IH 35 Suite 150 Round Rock, TX 78664 Phone: (512) 381-2919 Fax: (512) 543-9330 Dallas 3232 McKinney Avenue Suite 500 Dallas, TX 75204 Phone: (972) 433-0646 Fax: (972) 433-6098 Utah St. George 1449 N 1400 W Suite 15 St George, UT 84770 Phone: (435) 287-3061 Fax: (435) 287-3091 Copyright © PMP Management . Built by Dymic Privacy Policy California Privacy Notice (CCPA) Twitter Instagram Facebook-square Linkedin Search Request A Proposal --> Request A Proposal For questions regarding an existing account, please log in to PMP Gateway , or email us at [email protected] . To receive a personalized proposal tailored to your association's unique needs, please complete the form below. Our team will promptly reach out to discuss your association’s management needs and how our comprehensive community management solutions can benefit your neighborhood. " * " indicates required fields Request Type * Please Select Customer Service Request A Proposal Full Name * Email * Phone * Association Name * Location Message Contact Us " * " indicates required fields Request Type * Please Select Customer Service Request A Proposal Full Name * Email * Phone * Association Name * Location Message Someone will respond to your inquiry within 1 business day OR call 888.882.0588 to speak with a live representative. pmp - Property Management Professionals (PMP) (888) 882-0588 [email protected] Menu Home About Us PMP Difference Management Services PMP Urban Our Team Homeowner Portal Request A Quote --> --> Posts by " pmp " 2026 Legislative Updates In Board of Directors By pmp As we welcome the new year, there are several new legislative updates impacting California homeowner associations that we would... Read more Corporate Transparency Act In Board of Directors By pmp October 2024WHAT IS THE CORPORATE TRANSPARENCY ACTThe Corporate Transparency Act (hereinafter referred to as “CTA”) is a new federal... Read more Association Insurance Fundamentals In Board of Directors By pmp One of the most important responsibilities that an association board has is the purchase of an association’s insurance policies.... Read more California Assembly Bill 502 In Board of Directors By pmp Election of Directors by Acclamation A common complaint heard throughout the California common interest development industry for years has been... Read more Posted on 03 Nov California Senate Bill 391 In Board of Directors By pmp Teleconference Board Meetings During State of EmergencyNovember 2021 In March 2020, as a result of the COVID-19 pandemic, association Boards... Read more Posted on 06 May It Takes a Team! Five Traits of Truly Successful Associations In Board of Directors By pmp Association Board Members are the Directors of the corporation. They are the corporation’s leaders, and with any successful corporation,... Read more Covid-19 Update: Safely Re-Opening In Rules and Regulations By pmp April 2021 It seems that as soon as I begin to write a column on the status of the COVID-19... Read more Posted on 31 Mar Virtual Board Meetings: Fad or Future? In Board of Directors By pmp Are Virtual Board Meetings Here to Stay? March 2021 Can Associations continue hosting virtual Board Meetings in a post COVID-19 world?... Read more 2020 Legislative & Case Law Update In Association By pmp 2020 Legislative & Case Law Update New laws impacting California Community Associations December 2020 Every year existing laws are amended and new... Read more Posts navigation 1 2 … 9 Next Escrow Services To order community documents please complete the Escrow Request Form . Careers PMP is always on the lookout for talented Professionals. If you feel like you would be a great fit with the PMP team we encourage you to visit our Career’s page . Get In Touch [email protected] Phone: (888) 882-0588 Fax: (661) 295-1553 Locations California Los Angeles 445 S. Figueroa St. Suite 2310 Los Angeles, CA 90071 Phone: (310) 694-0600 Fax: (310) 461-1129 Valencia 25124 Springfield Court Suite 220 Valencia, CA 91355 Phone: (661) 295-4900 Fax: (661) 295-1553 Orange County 100 Pacifica Suite 210 Irvine, CA 92618 Phone: (949) 218-9970 Fax: (949) 336-1564 California Ventura County 515 Marin St Suite 404 Thousand Oaks, CA 91360 Phone: (805) 642-2400 Fax: (805) 824-0574 Inland Empire 3200 Guasti Road Suite 106 Ontario, California 91761 Phone: (909) 531-5854 Fax: (909) 551-3401 San Diego 2710 Loker Ave. W. Suite 240 Carlsbad, CA 92010 Phone: (760) 400-7827 Fax: (760) 400-7961 California San Francisco 550 California St. Suite 230 San Francisco, CA 94111 Phone: (415) 908-1976 Fax: (415) 406-7830 MARIN County 371 Bel Marin Keys Blvd Novato, CA 94949 Phone: (415) 548-8007 Fax: (415) 548-8038 Texas Austin 551 S IH 35 Suite 150 Round Rock, TX 78664 Phone: (512) 381-2919 Fax: (512) 543-9330 Dallas 3232 McKinney Avenue Suite 500 Dallas, TX 75204 Phone: (972) 433-0646 Fax: (972) 433-6098 Utah St. George 1449 N 1400 W Suite 15 St George, UT 84770 Phone: (435) 287-3061 Fax: (435) 287-3091 Copyright © PMP Management . Built by Dymic Privacy Policy California Privacy Notice (CCPA) Twitter Instagram Facebook-square Linkedin Search Request A Proposal --> Request A Proposal For questions regarding an existing account, please log in to PMP Gateway , or email us at [email protected] . To receive a personalized proposal tailored to your association's unique needs, please complete the form below. Our team will promptly reach out to discuss your association’s management needs and how our comprehensive community management solutions can benefit your neighborhood. " * " indicates required fields Request Type * Please Select Customer Service Request A Proposal Full Name * Email * Phone * Association Name * Location Message Contact Us " * " indicates required fields Request Type * Please Select Customer Service Request A Proposal Full Name * Email * Phone * Association Name * Location Message Someone will respond to your inquiry within 1 business day OR call 888.882.0588 to speak with a live representative. PMP Difference - Property Management Professionals (PMP) (888) 882-0588 [email protected] Menu Home About Us PMP Difference Management Services PMP Urban Our Team Homeowner Portal Request A Quote --> --> PMP Difference Setting The Industry Standard for Extraordinary Service Extraordinary Customer Care PMP’s commitment to extraordinary service is evident from the moment you call our office and speak with a live, friendly and knowledgeable member of our Community Care Team. PMP is one of the only management companies in the industry with a live, in-house Community Care Team, standing by ready to serve our residential clients. Extraordinary service means not having to fumble through a prerecorded menu or being forced to leave a message to address a simple request. In fact, approximately 95% of calls received by our Community Care Team during regular business hours are addressed by the first team member to answer the phone! Our Community Care Team is live and here when you need them! Innovation you can see, compassion you can feel... Open-Door Office Policy Is a trip to your management company’s office as dreaded as a trip to the DMV? At PMP, we pride ourselves on our resident-friendly, open-door office policy. We encourage residents to stop in, pay their bill, grab a cup of coffee, and meet our stellar management team. No appointment necessary. PMP GATEWAY & Custom Website Our exclusive, next generation of online access, PMP GATEWAY provides residents and Board Members with unprecedented 24-hour access to Association and account information and functions. Users will find account history and online assessment payment options, maintenance work order submittal capabilities with real-time updates, direct management communication tools, access to Association documents and records, and full access to update personal and contact information among other things. Homeowners also have the option of selecting electronic distribution of assessment statements, newsletters, and annual mailers, saving the Association valuable money and resources. In addition, PMP Gateway includes a custom website landing page, which provides seamless access to your Association’s online portal. The best part is, it’s free for all PMP Association clients. Online Platform for Invoice Approvals and Payments PMP is proud to offer a convenient, innovative platform for secure, online review and approval of vendor invoices, and issuance of payments. Never worry about fumbling through paper invoices or carrying live checks again! It’s easy, it’s secure, and it is a complimentary service. Exclusive Smartphone Application PMP is an industry leader in innovative products and services. An example, which illustrates our commitment to innovation, is our exclusive smartphone application for iPhone and Android devices. In fact, PMP is one of the only management firms with a fully integrated smartphone application, allowing residents to open service requests and communicate with our Community Care Team directly from their smartphone! Now that’s innovation! Board Meeting Preparation & Attendance Setting the industry standard for proactive, value-added community management, one of our primary duties is to ensure our Board Member clients are prepared for Board Meetings. Unique to PMP is our exclusive Association Board Package, which we prepare and distribute in advance of Board Meetings, ensuring Board Members have the tools and resources necessary to make important Association decisions. In addition, a certified PMP Community Manager will coordinate and attend every Association Board Meeting, ensuring you have a trained representative available to provide valuable support as necessary. Dynamic Telecommuting Capabilities While we are a customer service business that serves people, and human interaction is an important part of our culture, at PMP we have a dynamic operating platform that allows us to fully telecommute should it be necessary. Whether it be a natural disaster or a health crisis, PMP’s entire team can transition to full telecommuting capabilities at a moment’s notice, ensuring that your Association and its residents receive the essential services necessary when they need us most. PMP University PMP University is our exclusive internal training and continuing education platform that we created to ensure our valuable team members have the tools and support necessary to be successful. With over 30 educational modules, including live weekly training, we employ the industry’s most knowledgeable professionals. In addition to PMP University, all of our Community Managers are either certified or actively working towards their professional certifications through the Community Association Institute (CAI). PMP covers the expense of all certifications and continuing education. PMP’s unique company culture combined with our unwavering commitment to our team members’ professional growth and education is how PMP is able to attract and retain the industry’s most talented professionals. Board Member and Homeowner Education Board Member education is critical to an Association’s success. Just as important is homeowner education. At PMP, we understand this, which is why our DR. HOA continuing education program includes homeowner educational pieces. From PMP’s Guide to HOA Living to our monthly educational columns, PMP is an industry leader in education. Every new buyer is provided with PMP’s Guide to HOA Living as part of their escrow welcome package, but our efforts to educate our Association residents does not stop there. We have found that confusion and misunderstandings related to the roles of management, the Board of Directors, and homeowners’ duties and obligations is the root of most frustrations in Homeowners Associations. We have found making a concerted effort to educate homeowners goes a long way to mitigate conflict. At least one written DR. HOA educational column per quarter is focused on homeowner education. In addition, PMP hosts a live, virtual Association 101 educational forum several times a year in an effort to help homeowners understand the roles of all Association stakeholders, including their own obligations as owner in a common interest development. As a PMP client, all educational resources, including our monthly DR. HOA column, our quarterly virtual forums, and our in-person educational events are complimentary. Learn More About PMP and Our Unique Approach to Community Management Contact Us The reviews are in Isn’t it time to expect more from your community management partner? “I just wanted to take this opportunity to express how pleased we are with the services of everyone on the staff at PMP. PMP’s ability to come to the Board Meetings completely prepared to answer questions, with everything ready to move through the agenda quickly, coupled with what can only be termed as over-the-top customer service, is unequalled by any management company I have work with in my many years serving on HOA Boards.” Avi Bialo President - Ascent at Warner Center “As a Board Member of an Association that partnered with PMP, I have first hand experience of the high level of quality and quantity of work that PMP performs to the benefit of our HOA and all its homeowners. Through tireless dedication, focused attention to details and innovative solutions, Brad Watson and his crack team deliver real solutions to our HOA, both in terms of value added and dollars saved. Brad and his team are a caring and engaging group, and a bonus is they make it a fun experience to work with them.” Curt D. Roney Vice President - West Creek West Hills Community Association “The transition to PMP was smooth and efficient. Their exceptional customer service is evidenced by their helpful, professional and accessible management team. They immediately respond to e-mails and phone calls, expeditiously resolving outstanding issues or concerns. Updates are shared with the Board regularly an Management Services - Property Management Professionals (PMP) (888) 882-0588 [email protected] Menu Home About Us PMP Difference Management Services PMP Urban Our Team Homeowner Portal Request A Quote --> --> Management Services Innovative Suite of Services Full-Time In-House Accounting Team Something as important as the Association’s financial accounting should never be outsourced. PMP has a talented team of in-house accounting professionals overseeing our client’s fiscal needs. From accounts receivable and accounts payable duties, to monthly financial reconciliations, rest assured you have a strong financial partner in PMP. In addition, each of our Association partners are assigned their own Property Accountant who is intimately familiar with your community and able to address any questions or requests, which may arise. Accounting & Information Systems With a full-time, in-house accounting team and a fully computerized, state-of-the-art software system which produces clear, accurate and easy to understand financial statements, you can rest assured that your community’s accounting is accurate and precise. Don’t have an accounting for finance background? Don’t worry, each month your Association’s PMP Property Accountant will prepare a financial summary providing a detailed, easy to understand overview of the Association’s financial position, pointing out any aspects requiring attention. Enhanced Backup, Security and Protection of Community Documents Often overlooked, an Association’s management company is responsible for storing and protecting extremely confidential data, from homeowner contact information and bank account numbers, to legal documents and correspondences. At PMP, we have partnered with “Shred-It” and “Datto” to properly discard confidential paperwork, and regularly backup our systems to ensure our clients’ documents and information are protected. In-House Delinquency Processing Team With a comprehensive, proprietary assessment delinquency tracking system and our industry-leading team of delinquency processing experts, PMP is at the forefront of assessment delinquency collection services. Our user-friendly delinquency tracking management tools and our knowledgeable team of delinquency experts ensures delinquent owner accounts are diligently tracked and aggressively pursued to mitigate revenue losses to our Association clients. Assessment Billing & Innovative Banking Assessment billing and Association banking is a critical service impacting an Association’s day-to-day operations. It is vital to have a banking partner who understands the needs of Homeowner Association banking. After vetting numerous banking options, PMP partnered with Pacific Premier Bank, one of the most trusted names in community Association banking. Pacific Premier Bank understands the challenges facing Association clients and offers tailored services to meet our clients’ needs. From a comprehensive, secure lockbox program where assessment payments are deposited directly to the Association’s bank account, processed the same day and downloaded to our management software in real time, to our secure, online invoice approval and check signing portal, streamlining the accounts payable process, we are able to offer our clients valuable tools to meet their banking needs — and at no additional charge. After-Hours Customer Care Our firm’s complimentary, live emergency after-hours service ensures that someone is always available to tend to your community’s urgent needs. In addition, in cases of emergency, Board Members always have direct access to their Community Manager and our Senior Leadership Team, 24-hours a day, 7-days a week. Afterall, when an emergency strikes, you need to know you can reach your community management team directly. Community Oversight​ Regular community inspections and on-site vendor evaluations are critical to protect the value and integrity of your Association, and ensure that Association vendors are meeting their contractual obligations. At PMP, every inspection performed is documented using our exclusive “Action Item Tracker,” which is shared with the Board of Directors regularly. Non-compliance matters are not only documented in writing, they are also digitally photographed, uploaded to the respective residents’ account, and accompany violation warning letters. Vendor Procurement and Oversight With over 75 years of combined leadership experience in the real estate industry, PMP has developed strong relationships with the best vendors and contractors in the business. Assembling a strong network of talented and pre-vetted vendors for our clients to select from mitigates many potential issues, and is a critical component of a well-managed community. Unlike many other management companies, we never charge a fee for vendors to be included on PMP’s preferred vendor list. PMP preferred vendors earn the right to be on our coveted reference list by delivering extraordinary products and service to our valuable Association clients. Escrow Processing Moving is a stressful time for both the seller, who we are bidding farewell to, and the buyer, who we are welcoming to the community. With a dedicated in-house Escrow Team to serve our clients, we are proud to lead the industry in escrow processing, both in terms of accuracy and response time. In addition, our thorough and detailed escrow process preserves the Association’s interest by ensuring that any and all assessments due are collected through the escrow process, and both the buyer and seller are made aware of any non-compliance issues. Management Company Transitions Transitioning to a new management company is often a source of anxiety voiced by Board Members. At PMP, we have alleviated transition-related concerns by developing seamless transition processes and protocols executed by our in-house team of transition experts. Our firm’s exclusive “Transition Timeline & Checklist” ensures that every step of the process is smooth and worry-free for Board Members and homeowners alike. We only have one chance to make a great first impression! We have created unique transition tools, including our homeowner welcome package, transition postcards, and community welcome events, illustrating our dedication to extraordinary customer care and a seamless transition process. Learn More About PMP and Our Unique Approach to Community Management Contact Us The reviews are in Isn’t it time to expect more from your community management partner? “I just wanted to take this opportunity to express how pleased we are with the services of everyone on the staff at PMP. PMP’s ability to come to the Board Meetings completely prepared to answer questions, with everything ready to move through the agenda quickly, coupled with what can only be termed as over-the-top customer service, is unequalled by any management company I have work with in my many years serving on HOA Boards.” Avi Bialo President - Ascent at Warner Center “As a Board Member of an Association that partnered with PMP, I have first hand experience of the high level of quality and quantity of work that PMP performs to the benefit of our HOA and all its homeowners. Through tireless dedication, focused attention to details and innovative solutions, Brad Watson and his crack team deliver real solutions to our HOA, both in terms of value added and dollars saved. Brad and his team are a caring and engaging group, and a bonus is they make it a fun experience to work with them.” Curt D. Roney Vice President - West Creek West Hills Community Association “The transition to PMP was smooth and efficient. Their exceptional customer service is evidenced by their helpful, professional and accessible management team. They immediately respond to e-mails and phone calls, expeditiously resolving outstanding issues or concerns. Updates are shared with the Board regularly and their follow through is impeccable. The managers are very knowledgea About Us - Property Management Professionals (PMP) (888) 882-0588 [email protected] Menu Home About Us PMP Difference Management Services PMP Urban Our Team Homeowner Portal Request A Quote --> --> About Us Community. Now More Than Ever. Our Story PMP Management LLC. (PMP) was founded in 2008 with a vision for a fresh approach to community management, focused on extraordinary customer care and a proactive, value-added management style that has come to define our organization. After working directly with the Association management industry for over a decade, our firm’s founders knew that there was an opportunity to revolutionize the way in which Associations operate and homeowners are served. By combining Fortune 500 corporate experience and work ethics, with a boutique firm mentality, PMP truly offers a unique experience for Board Member and resident clients alike. Assembling a team of industry leaders from some of the nation’s most respected builders, developers, accounting firms, mortgage escrow companies, and community management firms, PMP has the most diverse and seasoned team of professionals in the industry. Our team’s unique background, combined with decades of experience in the real estate industry, makes our people our greatest asset and one of PMP’s most valued competitive advantages. Wonderful Communities 0 Dedicated Employees 0 Homes Served 0 + Welcome to PMP A truly exceptional customer service experience Extraordinary customer care serves as the foundation for all we do. It is our life’s work, and what motivates and inspires our team of management professionals every day. We love what we do, and you can feel it from the moment you call to speak with one of our live Community Care Representatives, visit one of our conveniently located offices, or meet a member of our professional team. We have the awesome responsibility of working with our Association partners to protect the value and integrity of their respective communities, enriching the lives of residents and families, which we are so fortunate to serve. “The community management industry, at its core, is a service industry, and we intend to continue to set the benchmark for exceptional service.” – Brad Watson, President & CEO Welcome to PMP A truly exceptional customer service experience Extraordinary customer care serves as the foundation for all we do. It is our life’s work, and what motivates and inspires our team of management professionals every day. We love what we do, and you can feel it from the moment you call to speak with one of our live Community Care Representatives, visit one of our conveniently located offices, or meet a member of our professional team. We have the awesome responsibility of working with our Association partners to protect the value and integrity of their respective communities, enriching the lives of residents and families, which we are so fortunate to serve. “The community management industry, at its core, is a service industry, and we intend to continue to set the benchmark for exceptional service.” – Brad Watson, President & CEO Accredited Association Management Company Our commitment to be the best management firm in the industry is unwavering, but don’t take our word for it. PMP is one of a small number of management companies to earn the coveted Accredited Association Management Company (AAMC) designation from the Community Association Institute (CAI). PMP's Unique Brand of Extraordinary Service Backed by the Power of Odevo PMP is proud to be an Odevo partner company. Odevo is the most innovative, lifestyle-focused residential services group in the world. They provide PMP with the resources necessary to continue to deliver the industry’s most innovative products and services. Their business model is to partner with already high-performing operators to enhance access to resources while maintaining local operational independence. How does our Partnership with Odevo Benefit our Association Clients? More innovative products and services, including artificial intelligence and an enhanced online portal. More resources to invest in the industry’s best people, enhanced technologies, and new value-added services. More leverage to negotiate better service contracts at reduced rates, including banking services, loan procurement, and association insurance. PMP's Unique Brand of Extraordinary Service Backed by the Power of Odevo PMP is proud to be an Odevo partner company. Odevo is the most innovative, lifestyle-focused residential services group in the world. They provide PMP with the resources necessary to continue to deliver the industry’s most innovative products and services. Their business model is to partner with already high-performing operators to enhance access to resources while maintaining local operational independence. How does our Partnership with Odevo Benefit our Association Clients? More innovative products and services, including artificial intelligence and an enhanced online portal. More resources to invest in the industry’s best people, enhanced technologies, and new value-added services. More leverage to negotiate better service contracts at reduced rates, including banking services, loan procurement, and association insurance. Learn More About PMP and Our Unique Approach to Community Management Contact Us The reviews are in Isn’t it time to expect more from your community management partner? “I just wanted to take this opportunity to express how pleased we are with the services of everyone on the staff at PMP. PMP’s ability to come to the Board Meetings completely prepared to answer questions, with everything ready to move through the agenda quickly, coupled with what can only be termed as over-the-top customer service, is unequalled by any management company I have work with in my many years serving on HOA Boards.” Avi Bialo President - Ascent at Warner Center “As a Board Member of an Association that partnered with PMP, I have first hand experience of the high level of quality and quantity of work that PMP performs to the benefit of our HOA and all its homeowners. Through tireless dedication, focused attention to details and innovative solutions, Brad Watson and his crack team deliver real solutions to our HOA, both in terms of value added and dollars saved. Brad and his team are a caring and engaging group, and a bonus is they make it a fun experience to work with them.” Curt D. Roney Vice President - West Creek West Hills Community Association “The transition to PMP was smooth and efficient. Their exceptional customer service is evidenced by their helpful, professional and accessible management team. They immediately respond to e-mails and phone calls, expeditiously resolving outstanding issues or concerns. Updates are shared with the Board regularly and their follow through is impeccable. The managers are very knowledgeable of our association’s governing documents as well as new and existing civil codes, statues and case law. Their contributions to our community are invaluable.” Dori Petersen President - Anaverde Master Association “I’ll be the first to admit that I am not an easy person to please. I demand high expectations and accept nothing less. Frankly, it’s a fiduciary duty as a Board member to ensure that our membership receives the maximum value behind the dues we all pay. PMP has not disappointed once. Simply put it’s the best decision we have made as a board for our community and we could not be any happier. Don’t short yourself on settling for second best, try the best and I assure you that you will not be disappointed by going with PMP!” Jason Ip President - Avenue One Community Association “PMP consistently exceeds my very discerning expectations. When we hired PMP our association was in shambles. Our reserves were significantly underfunded and we had daunting assessment delinquency issues that made it difficult