◈ Homepage — http://www.sessionai.com/Solutions Why Session AI Resources Company Login Request a demo Convert Anonymous Visitors with AI Reduce promos, drive growth, and save millions all in five clicks Request a demo Fewer promos, higher margins with AI Tailored Brands set out to increase conversions on their site and, over time, become less promotional. Listen in as Suzanne Scott highlights how behavioral AI helped achieve these goals while creating exceptional customer experiences. Watch now The future is behavioral AI decisioning Convert the anonymous Up to 90% of visitors are anonymous, even with matching. Behavioral AI converts known and anonymous visitors, delivering in ways your existing tools can’t. Learn more Reduce promotions Behavioral AI predicts purchase intent and delivers real-time actions in five clicks. This patented AI reduces sitewide promotions and discounting. Learn more No customer data needed Changes in privacy laws and third-party cookie policies break your current marketing. Behavioral AI converts visitors using only session data. Learn more How behavioral AI decisioning works Session AI’s agentic AI framework gives retailers the ability to market using visitor behavior, such as behavior that shows how likely a visitor is to complete a purchase during their session. Learn more Step 1 Predict When a visitor arrives on a website with behavioral AI decisioning, the AI agent observes their behavior in real-time. Step 2 Segment Using this anonymous behavior, the AI agent predicts whether the visitor is likely to buy, on the fence, or unlikely to buy. Step 3 Act With this prediction, the AI agent can deliver an immediate action to convert the visitor. Great brands trust behavioral AI “We’re trying to resolve two things. One is the conversion rate; every ecommerce retailer is struggling with that. The other is the margin. With a long-time learning about what Session AI has to offer, I think it’s a perfect solution that resolves those two problems.” – Shirley Gao, CIO of PacSun Read success stories Delivering real business impact with AI 5% higher conversion rate for site with 10M weekly sessions 4% increased sitewide revenue for $300M retailer 35% reduction in promotions, a $40M savings 10X annual ROI for $5B retailer Learn more about behavioral AI Rewriting the Promo Playbook with AI Many retailers have become incredibly dependent on promotions to win and keep customers, but constant discounts erode profitability and weaken brands. In this video series, we explore how AI enables retailers to run fewer, smarter, and more targeted promotions – driving growth while protecting both margins and brand value. Watch now The secrets behind better margins Hear Carolyn Pollock, CMO of Tailored Brands, reveal the smart strategies behind better margins—using doorbusters to drive traffic and tools like Session AI to seal the deal with precision. Watch now How Verizon reimagines real-time consumer experiences Exclusive conversation featuring Diana Zaccardi, SVP, Digital Marketing and Base Management, and Chris Paul, VP of Digital, at Verizon. Watch now Convert anonymous visitors with Session AI Session AI, the pioneer and leader of behavioral AI, uses patented artificial intelligence to predict the likelihood of purchase for each visitor in five clicks. This gives your ecommerce brand the tools to convert anonymous site visitors into customers, without the use of personal data, resulting in reduced promotion spend and the ability to deliver real-time actions that are most effective for each individual vistors to increase overall conversion rate. Request a demo to learn how you can increase conversions and reduce promo spend using AI. Solutions Industries Why Session AI Resources Contact San Jose, CA [email protected] (408) 502-7077 © 2026 Copyright All Rights Reserved Privacy Policy This website uses cookies to enhance user experience and to analyze performance and traffic on our website. We also share information about your use of our site with our social media, advertising and analytics partners.Our Cookie Policy Accept Cookies Reject All Do Not Sell My Personal Information ◈ Interior Pages — 31 pages crawledAI marketing platform - Session AI Solutions Back By Use Case Convert anonymous traffic Reduce reliance on promos Increase margin Upsell and cross-sell Segment without customer data By Industry Retail and Ecommerce Travel and Hospitality Telecommunications By Role Ecommerce Marketing Operations Why Session AI Back What is behavioral AI decisioning? How behavioral AI decisioning works Partners Resources Back Resource center Case studies Blog Company Back About us Leadership Press Events Careers Contact us Login Request a demo SESSION AI FOR MARKETING LEADERS A platform to grow with Session AI provides tools to deliver efficient growth, without adding new privacy risks Request a demo The technology marketers need today In the never-ending race for customers, the marketers that stay ahead adopt the most effective tools first. Personalization only goes so far. You need to drive revenue growth, high CVR, and overall campaign performance without PII. In-session marketing provides these new tools using behavior-based predictions that deliver real-time actions. Grow ecommerce revenue Session AI provides targeted actions that increase sales, including upsell and cross-sell opportunities for the visitors who will respond. A/B testing proves the impact. Increase conversion Session AI provides targeted incentives that raise CVR, especially of visitors who were unsure about buying. Boost campaign performance With Session AI, every session is more likely to convert with better margin and AOV. Now every dollar spent acquiring traffic drives more impact. Deliver the right incentives in real time With in-session marketing, there’s no need to guess. The powerful ability to segment 100% of site traffic by purchase intent focuses every action on the outcomes that matter: conversion and sales. And every real-time incentive is measured to show the financial performance. In-session is what’s next for marketing leaders In our privacy-first, highly competitive Internet marketplace, marketers are seeking the latest power that AI can offer. Marketers that use Session AI realize full return on investment in weeks, with large benefits following. It’s what’s next in martech. You’re in good company Industry leaders are already using Session AI View case studies Featured resources The Rise of AI Decisioning: Why The Time Is Now From boardrooms to the geekiest marketing Slack channels, a new AI decisioning paradigm is taking hold – and it couldn’t be arriving at a better time. Read Blog The key attributes of an ecommerce offer: A guide to raising conversion Crafting an impactful ecommerce promotion requires a test and learn mindset. Learn which factors you need to consider to ensure your promotions track towards profitability. Read Blog Five ways premium brands can profit with behavioral AI Behavioral AI helps ecommerce businesses understand, predict, and influence human behavior. Learn how brands are using AI to boost customer engagement and drive revenue. Read Blog Solutions Convert anonymous traffic Reduce reliance on promos Increase margin Upsell and cross-sell Segment without customer data Industries Retail and Ecommerce Travel and Hospitality Telecom Why Session AI What is behavioral AI decisioning? How behavioral AI decisioning works Partners Resources Resource center Case studies Blog Contact San Jose, CA [email protected] (408) 502-7077 © 2026 Copyright All Rights Reserved Privacy Policy Use case - Real-time customer segmentation - Session AI Solutions Back By Use Case Convert anonymous traffic Reduce reliance on promos Increase margin Upsell and cross-sell Segment without customer data By Industry Retail and Ecommerce Travel and Hospitality Telecommunications By Role Ecommerce Marketing Operations Why Session AI Back What is behavioral AI decisioning? How behavioral AI decisioning works Partners Resources Back Resource center Case studies Blog Company Back About us Leadership Press Events Careers Contact us Login Request a demo USE CASE Segment visitors without customer data In our digital world, just collecting more personal data is not the best path to growth. Personal data is cost and risk. You need strategies that don’t depend on PII. Request a demo The world is increasingly anonymous Up to 90% of site traffic is anonymous. Web users are choosing privacy, new laws restrict use of data, and approaches based on third-party cookies are now limited and expensive. It all adds up to an anonymous Internet that breaks old conversion strategies. Nearly all effort is focused on known traffic CDP, CRM, ESP, Personalization… Most marketing effort only works for known visitors or tries to identify the unknown. A marketing strategy that depends only on these old methods is doomed to escalating cost and decreasing effectiveness. Convert the anonymous with AI With in-session marketing from Session AI, you can raise conversion for 100% of site traffic, both anonymous and known. This AI segments visitors by their purchase intent, without any personal data, so you can get more conversion from every traffic source. The new critical platform for conversion Leading brands have discovered that Session AI provides the capability they need for today’s privacy-first Internet. Delivering real-time incentives based on purchase intent is the answer to the challenges of anonymous traffic and new privacy laws. Sell more with less PII—now that is a strategy for future growth. Related resources How Session AI converts the anonymous More than 90% of visitors are anonymous. But retailers invest nearly all their conversion efforts on known traffic. It’s no wonder ecommerce is getting harder. Watch to learn more about the challenge of anonymous traffic and how Session AI can convert the anonymous in 5 clicks. Watch now The Age of the Anonymous Ecommerce has has gained an increasing share of the retail market year over year, however online shoppers have become increasingly anonymous during that same period. Read this guide to learn how you can convert anonymous shoppers using AI. Read now Building the Next Big Excitement in Ecommerce With AI Incentive Optimization, retailers will be able to set commercial goals and define their onsite tactics such as offers, then let the machine do the rest. Read Blog Solutions Convert anonymous traffic Reduce reliance on promos Increase margin Upsell and cross-sell Segment without customer data Industries Retail and Ecommerce Travel and Hospitality Telecom Why Session AI What is behavioral AI decisioning? How behavioral AI decisioning works Partners Resources Resource center Case studies Blog Contact San Jose, CA [email protected] (408) 502-7077 © 2026 Copyright All Rights Reserved Privacy Policy Events - Session AI Solutions Back By Use Case Convert anonymous traffic Reduce reliance on promos Increase margin Upsell and cross-sell Segment without customer data By Industry Retail and Ecommerce Travel and Hospitality Telecommunications By Role Ecommerce Marketing Operations Why Session AI Back What is behavioral AI decisioning? How behavioral AI decisioning works Partners Resources Back Resource center Case studies Blog Company Back About us Leadership Press Events Careers Contact us Login Request a demo Events and webinars Join us virtually or in-person at an event to learn more about in-session marketing. Request a demo Upcoming Events Solutions Convert anonymous traffic Reduce reliance on promos Increase margin Upsell and cross-sell Segment without customer data Industries Retail and Ecommerce Travel and Hospitality Telecom Why Session AI What is behavioral AI decisioning? How behavioral AI decisioning works Partners Resources Resource center Case studies Blog Contact San Jose, CA [email protected] (408) 502-7077 © 2026 Copyright All Rights Reserved Privacy Policy Rewriting the Promo Playbook with AI - Session AI Solutions Back By Use Case Convert anonymous traffic Reduce reliance on promos Increase margin Upsell and cross-sell Segment without customer data By Industry Retail and Ecommerce Travel and Hospitality Telecommunications By Role Ecommerce Marketing Operations Why Session AI Back What is behavioral AI decisioning? How behavioral AI decisioning works Partners Resources Back Resource center Case studies Blog Company Back About us Leadership Press Events Careers Contact us Login Request a demo Rewriting the Promo Playbook with AI Many retailers have become incredibly dependent on promotions to win and keep customers, but constant discounts erode profitability and weaken brands. In this video series, we explore how AI enables retailers to run fewer, smarter, and more targeted promotions – driving growth while protecting both margins and brand value. How is AI changing how brands influence customer behavior in the moment? "We are looking at an AI-driven 1:1 fully automated and orchestrated world rather than the old world of campaigns." Watch now Why is the old-school “blanket discounting” approach no longer effective? "It’s this kind of spiraling effect… you need promos to get people to your site and then you need more." Watch now What is an alternative to sitewide discounting strategies? A smart alternative to sitewide discounting is offering incentives only when needed—based on real-time shopper behavior during their current session. Watch now How does AI rewrite the old playbook on promotions? "The next frontier is using less promotional dollars to make more revenue while making the consumer really happy in their moment of need." Watch now What’s the best way for brands to start using AI in their promo strategy? "We think about this as a 'crawl, walk, and run' journey because this is transformational, but it takes time." Watch now What are some typical results brands can achieve within the first six months? "Typically, on a net of discounts basis, we are usually driving between 2 and 4% GMV, which is huge." Watch now If you drop sitewide offers, can AI-driven ones make up for the traffic loss? "You don't have to reduce your sitewide promos by very much in order to really take advantage of AI-driven offers." Watch now Are discounts the only way to drive conversions? "Fortunately not! A lot of brands don't do discounting." Watch now Do AI-driven offers make it easier for shoppers to game the system? "If you're issuing coupons selectively, in the moment… it becomes virtually impossible to game the system." Watch now How do brands ensure AI promotions don't position them as discount brands? "If you wait till the moment when someone needs it, and then you issue them a carefully targeted discount, it's kind of the best of both." Watch now What levers do teams control when using AI for ecommerce promotions? "They have absolute control over the strategy — the outcome is deliberate from the perspective of the marketeer and the ecommerce person." Watch now What are some things that prevent AI-driven offers from being effective? Real-time AI offers tend to fall short when they're tied to spend thresholds, require a login, or run alongside sitewide promos that compete for attention. Watch now What type of promotions work best? It depends on the brand. Small discounts work well for discount-light brands, while free shipping or gifts with purchase are more effective for discount-heavy brands—especially when targeted to the right customers. Watch now Can AI balance short-term conversion with long-term customer value? AI can balance short-term conversions with long-term customer value by understanding where a shopper is in their journey, predicting their likelihood to purchase, and tailoring promotions accordingly. Watch now What’s the role of AI in matching the type of incentive to each shopper? AI predicts shopper behaviors—like likelihood to buy, price sensitivity, and product affinities—to help tailor incentives. Based on these insights, brands can choose the most effective offer to drive outcomes. Watch now Which teams need to align to drive the AI promo transformation? "The most success we've seen is with a cross-functional team of the ecommerce person, the merchandiser, and finance." Watch now Will AI eventually eliminate the need for traditional promo calendars? AI might be not ready to fully replace traditional promo calendars anytime soon—but it can enhance them by making promotions more targeted and effective. Watch now Will Session AI technology slow down my site? Session AI technology will not slow down your site. Its tags, data collection, and decision delivery all happen asynchronously using web sockets, ensuring real-time updates without impacting page load speed. Watch now What’s the latency for AI-driven offer delivery? “We mean real-time, real-time. It's in the hundreds of milliseconds.” Watch now What kind of behavioral signals can clickstream data provide? “We really look at the data that we're receiving for a couple of purposes. One is for making predictions, and then one is for taking actions based on those predictions.” Watch now How do you reconcile the offer logic between AI and the existing promotion engines? “When you combine the AI with the signals that you have about your existing customers, it becomes really powerful.” Watch now Can Session AI send me the prediction signal and let my in-place systems manage the offers? Session AI can send prediction signals to your CRM, CDP, or other systems. Many companies use these signals to inform in-place systems and customer journeys—tracking changes in buying likelihood and triggering offers accordingly. Watch now Where does Session AI sit in the tech stack? Session AI enhances your marketing stack with real-time prediction signals, integrating with personalization and targeting tools. It’s cloud-based and deployed via tag managers or e-commerce platform integrations—no installation required. Watch now How can brands measure the true ROI of AI-driven promotions vs traditional discounting? “With real-time promotions, it’s so much easier. We hold the testing control group… and then we know how effective that promo has been.” Watch now How do you address concerns that selective discounts seem unfair? Selective AI discounts can feel unfair, but brands can address this by focusing on behavior-based triggers and avoiding sensitive personal data in their models. Watch now How is today’s behavioral AI different from earlier technologies? "Fast forward to today — you are now able to understand that consumer's behavior in real time, as they transact." Watch now What’s enabling the shift to behavioral AI decisioning today? "Our infrastructures have gotten faster and cheaper, and we are now able to learn on the stream — on data that's moving rather than sitting static." Watch now 1 / 27 1 / 27 How is AI changing how brands influence customer behavior in the moment? "We are looking at an AI-driven 1:1 fully automated and orchestrated world rather than the old world of campaigns." Why is the old-school “blanket discounting” approach no longer effective? "It’s this kind of spiraling effect… you need promos to get people to your site and then you need more." What is an alternative to sitewide discounting strategies? A smart alternative to sitewide discounting is offering incentives only when needed—based on real-time shopper behavior during their current session. How does AI rewrite the old playbook on promotions? "The next frontier is using less promotional dollars to make more revenue while making the consumer really happy in their moment of need." What’s the best way for brands to start using AI in their promo strategy? " Privacy Policy - Session AI Solutions Back By Use Case Convert anonymous traffic Reduce reliance on promos Increase margin Upsell and cross-sell Segment without customer data By Industry Retail and Ecommerce Travel and Hospitality Telecommunications By Role Ecommerce Marketing Operations Why Session AI Back What is behavioral AI decisioning? How behavioral AI decisioning works Partners Resources Back Resource center Case studies Blog Company Back About us Leadership Press Events Careers Contact us Login Request a demo Last Update Effective: March 6, 2020 Session AI, Inc. (“we”, “us” or “our”) values your privacy. In this Privacy Policy (“Policy”), we describe how we collect, use, and disclose information that we obtain about visitors to our website at www.sessionai.com (the “Site”). 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In addition, we may provide certain products or services (collectively, “Services”) to our customers for data processing and analytics purposes relating to interactions by their end customers with their mobil The secrets behind better margins - Session AI Solutions Back By Use Case Convert anonymous traffic Reduce reliance on promos Increase margin Upsell and cross-sell Segment without customer data By Industry Retail and Ecommerce Travel and Hospitality Telecommunications By Role Ecommerce Marketing Operations Why Session AI Back What is behavioral AI decisioning? How behavioral AI decisioning works Partners Resources Back Resource center Case studies Blog Company Back About us Leadership Press Events Careers Contact us Login Request a demo The secrets behind better margins   Many retailers are prioritizing improved margins and profitable growth, especially after the holiday sales season. Hear Carolyn Pollock, CMO of Tailored Brands, reveal the smart strategies behind better margins—using doorbusters to drive traffic and tools like Session AI to seal the deal with precision. [We are] leveraging tools like Session AI to be able to deliver offers for people who we think need it to get over the hump and actually make the final transaction, and not to the people that we know are pre-directed and coming in with a purpose to buy from the outset. Carolyn Pollock Chief Marketing Officer of Tailored Brands Meet Tailored Brands Tailored Brands is a leading American retail holding company specializing in men’s apparel. It owns and operates several well-known brands, including Men’s Wearhouse, Jos. A. Bank, Moores Clothing for Men, and K&G Fashion Superstore. Tailored Brands has built a reputation for providing personalized service, expert tailoring, and a wide range of suits and accessories, blending traditional craftsmanship with modern fashion. Carolyn Pollock Carolyn Pollock is Chief Marketing Officer of Tailored Brands. Carolyn oversees brand and marketing efforts to drive growth and build lasting brand and customer relationships across the Tailored Brands’ portfolio. Previously, Ms. Pollock was a managing partner at a marketing consulting firm that served start-ups and established companies across consumer retail and technology including Facebook, Thumbtack, eBay, Dolby and more. Ms. Pollock also held various Marketing leadership roles at Timbuk2, eBay, Interbrew and Unilever. Follow on LinkedIn This video features select insights from a CommerceNext webinar session on “ Cyber Week Recap: Lessons Learned and Advice for 2025. “ Related resources Fewer promos, higher margins with AI Tailored Brands set out to increase conversions on their site and, over time, become less promotional. Listen in as Suzanne Scott highlights how in-session marketing helped achieve these goals while creating exceptional customer experiences. Watch now Blueprint for better margins See how brands can optimize promotional strategies and maximize margins through in-session marketing. Read now Calculate your profit margin lift There are many variables that can impact the effectiveness of your promotions, including the discount provided, your existing margin and how much traffic the campaign drives. Try our interactive calculator to determine if your planned sitewide promotion is tracking toward profitability. Try now Solutions Convert anonymous traffic Reduce reliance on promos Increase margin Upsell and cross-sell Segment without customer data Industries Retail and Ecommerce Travel and Hospitality Telecom Why Session AI What is behavioral AI decisioning? How behavioral AI decisioning works Partners Resources Resource center Case studies Blog Contact San Jose, CA [email protected] (408) 502-7077 © 2026 Copyright All Rights Reserved Privacy Policy AI solutions for travel and hospitality - Session AI Solutions Back By Use Case Convert anonymous traffic Reduce reliance on promos Increase margin Upsell and cross-sell Segment without customer data By Industry Retail and Ecommerce Travel and Hospitality Telecommunications By Role Ecommerce Marketing Operations Why Session AI Back What is behavioral AI decisioning? How behavioral AI decisioning works Partners Resources Back Resource center Case studies Blog Company Back About us Leadership Press Events Careers Contact us Login Request a demo INDUSTRY Travel and hospitality Complete more online bookings with more margin. In-session marketing boosts price and inventory management strategies quickly and durably. Request a demo Some visitors want to book now, and others still need a little incentive. In-session marketing reserves incentives for the travelers who need them, so travel and hospitality businesses can achieve higher average pricing for all inventories. Predict and segment site traffic Session AI’s patented technology observes the click pattern of each visitor on your site. After five clicks, the AI accurately predicts the likelihood that each visitor will complete a booking—using only on-site behavior. With this data, visitors are segmented by their intent to book. Take the right action for each visitor For each visitor segment, you will define actions to present in real time. Visitors who are influenceable can be offered pricing incentives to book. Visitors who are eager to book can be offered upgrade incentives instead of discounts. All actions can be switched on and off as needed and are continuously A/B tested for performance. The right actions increase average pricing Many travel and hospitality businesses offer discounts to visitors who would have booked anyway. With segment-based incentives, businesses can better direct their pricing. Quickly they reduce discounts, raising average pricing while also increasing bookings with better targeting. They can even apply this benefit to expiring inventory. The real-time platform for the modern operator As their use of in-session marketing matures, travel and hospitality businesses use this AI to orchestrate additional actions: inventory management, social proof, special events, and more. The unique power of Session AI to drive conversion without personal data works in harmony with all other critical technologies for capacity management, operations, partnerships, and more. Learn how in-session marketing creates results for travel and hospitality businesses Learn more Related resources The Rise of AI Decisioning: Why The Time Is Now From boardrooms to the geekiest marketing Slack channels, a new AI decisioning paradigm is taking hold – and it couldn’t be arriving at a better time. Read Blog The key attributes of an ecommerce offer: A guide to raising conversion Crafting an impactful ecommerce promotion requires a test and learn mindset. Learn which factors you need to consider to ensure your promotions track towards profitability. Read Blog Five ways premium brands can profit with behavioral AI Behavioral AI helps ecommerce businesses understand, predict, and influence human behavior. Learn how brands are using AI to boost customer engagement and drive revenue. Read Blog Solutions Convert anonymous traffic Reduce reliance on promos Increase margin Upsell and cross-sell Segment without customer data Industries Retail and Ecommerce Travel and Hospitality Telecom Why Session AI What is behavioral AI decisioning? How behavioral AI decisioning works Partners Resources Resource center Case studies Blog Contact San Jose, CA [email protected] (408) 502-7077 © 2026 Copyright All Rights Reserved Privacy Policy Resource Center - Session AI Solutions Back By Use Case Convert anonymous traffic Reduce reliance on promos Increase margin Upsell and cross-sell Segment without customer data By Industry Retail and Ecommerce Travel and Hospitality Telecommunications By Role Ecommerce Marketing Operations Why Session AI Back What is behavioral AI decisioning? How behavioral AI decisioning works Partners Resources Back Resource center Case studies Blog Company Back About us Leadership Press Events Careers Contact us Login Request a demo RESOURCES Resource center Learn more about in-session marketing technology, benefits, and success stories. Categories Customer Success Story eBook, Report Thought Leadership Interview Video Webinar Whitepaper Rewriting the Promo Playbook with AI Many retailers have become incredibly dependent on promotions to win and keep customers, but constant discounts erode profitability and weaken brands. In this video series, we explore how AI enables retailers to run fewer, smarter, and more targeted promotions – driving growth while protecting both margins and brand value. Watch now The AI playbook for ecommerce: 2025 edition AI has gone from trend to non-negotiable in ecommerce, reshaping everything from search to personalization to customer service. In this conversation, Mike Dupuis of Catalyst Brands, Annie Soderstrom of SKIMS, and Dan Kaparski of Archipelago Companies share how top brands are scaling real-world AI and preparing for an AI-first shopping future. Watch now How Beyond is reimagining its promo strategy with behavioral AI Beyond Inc. faced a growing challenge—balancing competitive discounting with profitability. By leveraging AI to predict likelihood to purchase, they optimized their promo strategy, reducing unnecessary discounts, boosting margins, and driving smarter sales—all while enhancing the customer experience. Watch now The secrets behind better margins Many retailers are prioritizing improved margins and profitable growth, especially after the holiday sales season. Hear Carolyn Pollock, CMO of Tailored Brands, reveal the smart strategies behind better margins—using doorbusters to drive traffic and tools like Session AI to seal the deal with precision. Watch now Calculate your profit margin lift There are many variables that can impact the effectiveness of your promotions, including the discount provided, your existing margin and how much traffic the campaign drives. Try our interactive calculator to determine if your planned sitewide promotion is tracking toward profitability. Try now Forever 21’s AI journey: From broad promotions to targeted AI incentives Learn how Forever 21 uses behavioral AI to create better customer experiences – and improves conversion at the same time. Read now Fewer promos, higher margins with AI Tailored Brands set out to increase conversions on their site and, over time, become less promotional. Listen in as Suzanne Scott highlights how in-session marketing helped achieve these goals while creating exceptional customer experiences. Watch now How Session AI converts the anonymous More than 90% of visitors are anonymous. But retailers invest nearly all their conversion efforts on known traffic. It’s no wonder ecommerce is getting harder. Watch to learn more about the challenge of anonymous traffic and how Session AI can convert the anonymous in 5 clicks. Watch now How Forever 21 is transforming shopping with AI It’s easy to get lost in the weeds with AI. Learn how Forever 21 is building alignment and focus around AI initiatives to meet their business goals and deliver an exceptional customer experience. Watch now Furniture Retailer Sees $2.1M Added Revenue in First Year By implementing targeted promotions and real-time offers, this furniture retailer improved conversion rate by 7% with Session AI. Read now Load More Solutions Convert anonymous traffic Reduce reliance on promos Increase margin Upsell and cross-sell Segment without customer data Industries Retail and Ecommerce Travel and Hospitality Telecom Why Session AI What is behavioral AI decisioning? How behavioral AI decisioning works Partners Resources Resource center Case studies Blog Contact San Jose, CA [email protected] (408) 502-7077 © 2026 Copyright All Rights Reserved Privacy Policy Platform overview - Session AI Solutions Back By Use Case Convert anonymous traffic Reduce reliance on promos Increase margin Upsell and cross-sell Segment without customer data By Industry Retail and Ecommerce Travel and Hospitality Telecommunications By Role Ecommerce Marketing Operations Why Session AI Back What is behavioral AI decisioning? How behavioral AI decisioning works Partners Resources Back Resource center Case studies Blog Company Back About us Leadership Press Events Careers Contact us Login Request a demo PLATFORM CAPABILITIES How behavioral AI decisioning works Session AI’s behavioral AI platform includes all components needed to improve business outcomes. The technology works in real-time to deliver an action based on each visitor’s purchase intent. Request a demo Predict When a visitor arrives on a website with behavioral AI, the AI agent observes their event stream pattern. In five clicks, the AI uses its model built from billions of past sessions to predict the likelihood the visitor will complete a purchase. This prediction model uses only on-site behavioral data, never any personal data. Segment With the purchase prediction for the visitor, the AI agent assigns the visitor session into one of three segments: likely-to-buy, on-the-fence, or unlikely-to-buy. Using this segment, the AI will deliver an action from the real-time engine to the visitor. Act Based on their segment, each visitor may receive an action to motivate conversion, cart size, or another valuable result. Retailers work with Session AI to design, test, and monitor actions. The entire process takes less than 100 milliseconds. Delivering actions based on purchase intent Behavioral AI segments site visitors into three groups based on their purchase intent. Visitors in each group may receive an on-site action designed for their segment. Likely-to-buy visitors: upsell and cross-sell For the visitors who came to buy, retailers want to increase cart value. The right in-session actions can include upsells and loyalty offers. Most importantly, these retailers avoid presenting discounts and promos that are not necessary to convert these visitors. On-the-fence visitors: real-time incentives On-the-fence visitors can be persuaded to buy with the right incentives. Common actions include time-bound discounts, free shipping, and social proof. In-session marketers monitor which incentives work best for their sites, and quickly see much higher conversion and margin. Unlikely-to-buy visitors: engagement Unlikely-to-buy visitors aren’t ready to buy anything. Using behavioral AI increases the chance these visitors will become future customers. The best actions include email capture, links to content, and find-your-store messages. Featured resources Reduce offers with intelligence segmentation Read our ebook: Level up to real-time offers and learn how to improve your promo spend efficiency Read more Drive anonymous conversions You don’t need to know who they are to know what they’ll do Learn more Learn more about behavioral AI Session AI integrates quickly with ecommerce platforms. Solutions Convert anonymous traffic Reduce reliance on promos Increase margin Upsell and cross-sell Segment without customer data Industries Retail and Ecommerce Travel and Hospitality Telecom Why Session AI What is behavioral AI decisioning? How behavioral AI decisioning works Partners Resources Resource center Case studies Blog Contact San Jose, CA [email protected] (408) 502-7077 © 2026 Copyright All Rights Reserved Privacy Policy Our Team - Session AI Solutions Back By Use Case Convert anonymous traffic Reduce reliance on promos Increase margin Upsell and cross-sell Segment without customer data By Industry Retail and Ecommerce Travel and Hospitality Telecommunications By Role Ecommerce Marketing Operations Why Session AI Back What is behavioral AI decisioning? How behavioral AI decisioning works Partners Resources Back Resource center Case studies Blog Company Back About us Leadership Press Events Careers Contact us Login Request a demo Leadership team Session AI executives, directors, and advisors work together to deliver the innovation our customers rely on. Leadership Board of Directors Leadership Team Sanjeev Kulkarni CEO Go to LinkedIn Debjani Deb President Go to LinkedIn John Reagh Chief Revenue Officer Go to LinkedIn Seth Jennings VP of Solutions Engineering Go to LinkedIn Brian Peterson SVP of Customer Delivery Go to LinkedIn Alexander Hooshmand Executive Chairman Go to LinkedIn Board of Directors Sanjeev Kulkarni CEO Go to LinkedIn Debjani Deb President Go to LinkedIn Chris Scoggins Partner, Venture at SignalFire Go to LinkedIn Tony Pezzullo Principal, Venture at SignalFire Go to LinkedIn Alexander Hooshmand Executive Chairman Go to LinkedIn Solutions Convert anonymous traffic Reduce reliance on promos Increase margin Upsell and cross-sell Segment without customer data Industries Retail and Ecommerce Travel and Hospitality Telecom Why Session AI What is behavioral AI decisioning? How behavioral AI decisioning works Partners Resources Resource center Case studies Blog Contact San Jose, CA [email protected] (408) 502-7077 © 2026 Copyright All Rights Reserved Privacy Policy Partners - Session AI Solutions Back By Use Case Convert anonymous traffic Reduce reliance on promos Increase margin Upsell and cross-sell Segment without customer data By Industry Retail and Ecommerce Travel and Hospitality Telecommunications By Role Ecommerce Marketing Operations Why Session AI Back What is behavioral AI decisioning? How behavioral AI decisioning works Partners Resources Back Resource center Case studies Blog Company Back About us Leadership Press Events Careers Contact us Login Request a demo Partnerships Our partner network Session AI partners work every day with our customers at the forefront of in-session marketing Join our network Partner program The Session AI partner program offers substantial benefits to partners, including revenue and growth opportunities. Our customers gain further service options and innovation. Solution partners Session AI solution partners provide implementation and support services for in-session marketing platforms. Additionally, solution partners can provide new uses of in-session marketing data under license. Technology partners Session AI technology partners provide site cartridges and other platform middleware that accelerates time to value for our customers. “You have to think big and really different. We’ve gone beyond thinking of digital as a channel and started thinking of digital as the backbone of our transformation strategy.“ – Sasha Lucas, VP & Head of Digital at Verizon Join our growing network Session AI partners with Adobe as part of their Innovate program. We are also listed on the Adobe Commerce Cloud marketplace as well as available via the Adobe marketplace for Adobe Campaign. Learn more Session AI partners with Commerce Tools to unlock new segments based on consumer behaviors to predict intent and trigger experiences in real-time. Learn more Session AI partners with Salesforce to deliver in-session intelligence for anonymous and known visitors while integrating with Salesforce Commerce Cloud. Session AI connector is available for download on the Salesforce AppExchange. Learn more HCL Commerce and Session AI work together to drive joint customer benefits, including privacy-compliant behavioral insights based on consumer purchase propensity. By segmenting which shoppers are “on-the-fence” you can trigger any HCL action in real-time. Learn more The addition of Session AI to the Pega Marketplace allows Pega Customer Decision Hub clients to make purchase intent decisions and deliver the next-best-action for web visitors in real-time, with privacy-compliant intelligence. Visit the marketplace By running on AWS, Session AI offers a multi-tenant SaaS solution that analyzes the click-stream data of site visitors in real-time and predicts their intent within five clicks. Session AI can be purchased directly or through AWS Marketplace. Learn more Session AI is available for purchase in the Microsoft marketplace. Visit the marketplace Become a Session AI partner Let’s Go! Solutions Convert anonymous traffic Reduce reliance on promos Increase margin Upsell and cross-sell Segment without customer data Industries Retail and Ecommerce Travel and Hospitality Telecom Why Session AI What is behavioral AI decisioning? How behavioral AI decisioning works Partners Resources Resource center Case studies Blog Contact San Jose, CA [email protected] (408) 502-7077 © 2026 Copyright All Rights Reserved Privacy Policy In the news - Session AI Solutions Back By Use Case Convert anonymous traffic Reduce reliance on promos Increase margin Upsell and cross-sell Segment without customer data By Industry Retail and Ecommerce Travel and Hospitality Telecommunications By Role Ecommerce Marketing Operations Why Session AI Back What is behavioral AI decisioning? How behavioral AI decisioning works Partners Resources Back Resource center Case studies Blog Company Back About us Leadership Press Events Careers Contact us Login Request a demo Press Read the latest news and announcements from Session AI McKinsey & Company: A new tech-driven era of impactful marketing and sales Jenna Posner, former CDO of Solo Brands, in conversation with Salesforce president and CMO Ariel Kelman: A lot of brands need to figure out how to diversify the promotional landscape. There’s tech that’s out there, such as products by Session AI, that’s leveraging AI incredibly well. […] I think anonymous data personalization is going to be one of the biggest things over the next couple years. Read The Article Talk Commerce: ShopTalk Fall live exclusive – Session AI and the future of ecommerce with John Reagh Brent Peterson from Talk Commerce: “My conversation with John Reagh was truly enlightening. Session AI is not just another AI tool; it’s a powerful platform with the potential to revolutionize ecommerce marketing. The emphasis on real-time insights, continuous optimization, and demonstrable ROI distinguishes it from many other solutions in the market.” Read The Article McKinsey & Company: A new tech-driven era of impactful marketing and sales Jenna Posner, former CDO of Solo Brands, in conversation with Salesforce president and CMO Ariel Kelman: A lot of brands need to figure out how to diversify the promotional landscape. There’s tech that’s out there, such as products by Session AI, that’s leveraging AI incredibly well. […] I think anonymous data personalization is going to be one of the biggest things over the next couple years. Read The Article CMSWire: Your DX stack needs a makeover – here’s how to get it right Jason Seeba, CMO of Session AI, an in-session AI platform provider, told CMSWire that as more businesses integrate AI into their DX stack, they must ensure that they are able to employ the latest models to stay current and meet customer expectations. Read The Article CMSWire: US judge deems Google a ‘monopolist’ in landmark antitrust decision “Google’s dominance in search hasn’t been because of anti-competitive practices. It’s because Google has been the best search experience out there for a really long time,” said Jason Seeba, chief marketing officer of Session AI. “This antitrust case isn’t going to change that, but new AI search will.” Read The Article Session AI announces world’s first solution for real-time AI incentive optimization Session AI, the pioneer of in-session marketing, today announced AI Incentive Optimization, a real-time AI solution for ecommerce retailers to achieve commercial goals. Read The Article Session AI announces new capabilities to increase margin with real-time incentives Session AI Announces New Capabilities to Increase Margin with Real-Time Incentives Read The Article Session AI earns distinction as a most loved workplace Session AI is recognized as a Best Practice Institute Most Loved Workplace Read The Article Session AI adds three seasoned executives amidst accelerating growth Milpitas, CA. – (Sept. 15, 2023) – Session AI today announced the appointment of three executives in finance, marketing, and customer delivery, reflecting the increasing scale of the company’s operations during a year of customer growth and product innovation. “We are thrilled to welcome these experienced leaders to our team,” said Session AI CEO and […] Read The Article Session AI announces Cartridge for B2C Commerce, a new integration for Salesforce Commerce Cloud Session AI’s Cartridge for Salesforce B2C Commerce helps Salesforce Commerce Cloud customers increase revenue and drive conversions of anonymous site traffic Read The Article ZineOne accelerates evolution of in-session marketing with rebrand to Session AI and industry-first research report Session AI’s first annual industry report on the state of in-session marketing reveals that 97% of retailers view converting anonymous website traffic as essential for privacy-first marketing in ecommerce Read The Article ZineOne expands partner ecosystem with Adobe to bring in-session marketing to the Adobe network ZineOne introduces extension in Adobe Commerce Marketplace for large-scale retailers to increase revenue and conversions from anonymous site visitors MILPITAS, Calif. – (February 14, 2023) – ZineOne, the in-session marketing platform that provides enterprises with real-time behavioral intelligence and increased conversions for anonymous website visitors, today announced availability of the ZineOne connector to Adobe Commerce […] Read The Article ZineOne announces availability on AWS Marketplace Combines the power of ZineOne’s AI/ML models with AWS EC2, S3 and ELB products and services, achieves AWS Retail Competency Read The Article ZineOne partners with HCL Software to drive conversions for anonymous visitors New integration with HCL Commerce helps online retailers build a better customer experience for a privacy-first world Read The Article Retail Dive: The majority of online shoppers are anonymous — retailers need a new strategy for conversion Having anonymous shoppers on your site—which is happening more and more thanks to enhanced privacy restrictions and the end of third-party cookies—can make it challenging to deliver a customized and compelling shopping experience. Read The Article Session AI, formerly ZineOne, announces $28M in Series C Funding led by SignalFire for its In-Session Marketing Capabilities ZineOne, the in-session marketing platform that provides enterprises with real-time behavioral intelligence, today announced it has raised $28 million in Series C funding. Read The Article TechCrunch: ZineOne raises cash to help e-commerce companies predict customer behavior ZineOne gives end users a better personalized browsing and shopping experience without infringing on their privacy through cookie-tracking and shadow profiles. Read The Article Session AI announces $28M in Series C Funding led by SignalFire for its In-Session Marketing Capabilities Investment will continue Session AI’s growth and leadership in using real-time behavioral intelligence to convert anonymous consumers without cookies or PII Read The Article ZineOne Real-Time Marketing Platform Now Available on Pega Marketplace Pega clients can increase conversions from both anonymous and known site visitors through intelligent audience segmentation Read The Article MarTech Interview with Debjani Deb, CEO at ZineOne Marketers will have to rely on more intelligence and machine learning to provide the level of experiences that today’s consumers demand, while balancing increasing data protection. Intelligence about consumer behavior will be at the heart of everything we do to engage the consumer. Read The Article Tools Can Now Uncover Real-Time Customer Behavior Customers visiting websites may simply be browsing, looking to buy in the future or ready to purchase today. That’s important for companies to know. Read The Article Load More Solutions Convert anonymous traffic Reduce reliance on promos Increase margin Upsell and cross-sell Segment without customer data Industries Retail and Ecommerce Travel and Hospitality Telecom Why Session AI What is behavioral AI decisioning? How behavioral AI decisioning works Partners Resources Resource center Case studies Blog Contact San Jose, CA [email protected] (408) 502-7077 © 2026 Copyright All Rights Reserved Privacy Policy Request a Demo - Session AI Solutions Back By Use Case Convert anonymous traffic Reduce reliance on promos Increase margin Upsell and cross-sell Segment without customer data By Industry Retail and Ecommerce Travel and Hospitality Telecommunications By Role Ecommerce Marketing Operations Why Session AI Back What is behavioral AI decisioning? How behavioral AI decisioning works Partners Resources Back Resource center Case studies Blog Company Back About us Leadership Press Events Careers Contact us Login Request a demo Convert anonymous visitors with Session AI Session AI, the pioneer and leader of in-session marketing, uses patented artificial intelligence to predict the likelihood of purchase for each visitor in five clicks. Convert anonymous site visitors into customers , without the use of personal data. Reduce your promotional spend by only serving discounts to visitors who need an offer to convert. Predict purchase intent of each visitor , then immediately deliver the real-time action that is most effective for that visitor to increase conversion rates. Request a demo Name (Required) First name Last name Email (Required) Company name Comments In-session intelligence is changing the way we drive omnichannel conversion – more profitably. […] For every $1 invested in Session AI, we generated 17x in incremental revenue. Director of Pricing and Analytics, Leading retailer Why Tailored Brands uses Session AI “In the last 3 years, leveraging Session AI has been a significant driver of change for us, directly boosting ROI and conversions. It’s not just about intelligent offers; it’s about crafting experiences that go beyond typical promotions, touching customers in ways that truly matter.” – Suzanne Scott Fmr SVP of Digital, Tailored Brands Get started with Session AI today Request a demo Solutions Convert anonymous traffic Reduce reliance on promos Increase margin Upsell and cross-sell Segment without customer data Industries Retail and Ecommerce Travel and Hospitality Telecom Why Session AI What is behavioral AI decisioning? How behavioral AI decisioning works Partners Resources Resource center Case studies Blog Contact San Jose, CA [email protected] (408) 502-7077 © 2026 Copyright All Rights Reserved Privacy Policy Ecommerce AI platform - Session AI Solutions Back By Use Case Convert anonymous traffic Reduce reliance on promos Increase margin Upsell and cross-sell Segment without customer data By Industry Retail and Ecommerce Travel and Hospitality Telecommunications By Role Ecommerce Marketing Operations Why Session AI Back What is behavioral AI decisioning? How behavioral AI decisioning works Partners Resources Back Resource center Case studies Blog Company Back About us Leadership Press Events Careers Contact us Login Request a demo SESSION AI FOR ECOMMERCE LEADERS A platform that converts Session AI delivers new levers to drive the metrics that matter—without using personal data Request a demo The new must-have for ecommerce teams The online marketplace is highly competitive, and your existing tools that depend on personal data to drive conversion aren’t the advantages they once were. Ecommerce teams need a new way to increase CVR, total orders, and AOV. In-session marketing provides the answer with behavior-based predictions that deliver real-time actions. Increase conversion Session AI provides targeted incentives that improve conversion rates, especially for visitors who were unsure about buying. A/B testing proves the uplift. Raise total orders Some visitors need an incentive to buy. Other visitors just need fewer distractions between them and the cart. AI-powered segmentation creates these buying segments and ensures they get what they need to check out. Grow average order size The most eager buyers are ready for upsell and cross-sell opportunities. Session AI finds these buyers and delivers the right offers that raise AOV. Hit numbers without using personal data Session AI uses only on-site visitor behavior to predict purchase intent, segment visitors, and then deliver the right action in real time. This critical capability adds value for 100% of site visitors, include the anonymous, and uses no personal data. The ecommerce levers you need today A privacy-first Internet with global competition needs new strategies. Session AI gives ecommerce leaders new levers and intelligence to grow their brands and stay ahead of the rest. Brands can achieve provable ROI in a matter of weeks. You’re in good company Industry leaders are already using Session AI View case studies Featured resources The Rise of AI Decisioning: Why The Time Is Now From boardrooms to the geekiest marketing Slack channels, a new AI decisioning paradigm is taking hold – and it couldn’t be arriving at a better time. Read Blog The key attributes of an ecommerce offer: A guide to raising conversion Crafting an impactful ecommerce promotion requires a test and learn mindset. Learn which factors you need to consider to ensure your promotions track towards profitability. Read Blog Five ways premium brands can profit with behavioral AI Behavioral AI helps ecommerce businesses understand, predict, and influence human behavior. Learn how brands are using AI to boost customer engagement and drive revenue. Read Blog Solutions Convert anonymous traffic Reduce reliance on promos Increase margin Upsell and cross-sell Segment without customer data Industries Retail and Ecommerce Travel and Hospitality Telecom Why Session AI What is behavioral AI decisioning? How behavioral AI decisioning works Partners Resources Resource center Case studies Blog Contact San Jose, CA [email protected] (408) 502-7077 © 2026 Copyright All Rights Reserved Privacy Policy Session AI: Convert anonymous visitors with AI Solutions Back By Use Case Convert anonymous traffic Reduce reliance on promos Increase margin Upsell and cross-sell Segment without customer data By Industry Retail and Ecommerce Travel and Hospitality Telecommunications By Role Ecommerce Marketing Operations Why Session AI Back What is behavioral AI decisioning? How behavioral AI decisioning works Partners Resources Back Resource center Case studies Blog Company Back About us Leadership Press Events Careers Contact us Login Request a demo Convert Anonymous Visitors with AI Reduce promos, drive growth, and save millions all in five clicks Request a demo Fewer promos, higher margins with AI Tailored Brands set out to increase conversions on their site and, over time, become less promotional. Listen in as Suzanne Scott highlights how behavioral AI helped achieve these goals while creating exceptional customer experiences. Watch now The future is behavioral AI decisioning Convert the anonymous Up to 90% of visitors are anonymous, even with matching. Behavioral AI converts known and anonymous visitors, delivering in ways your existing tools can’t. Learn more Reduce promotions Behavioral AI predicts purchase intent and delivers real-time actions in five clicks. This patented AI reduces sitewide promotions and discounting. Learn more No customer data needed Changes in privacy laws and third-party cookie policies break your current marketing. Behavioral AI converts visitors using only session data. Learn more How behavioral AI decisioning works Session AI’s agentic AI framework gives retailers the ability to market using visitor behavior, such as behavior that shows how likely a visitor is to complete a purchase during their session. Learn more Step 1 Predict When a visitor arrives on a website with behavioral AI decisioning, the AI agent observes their behavior in real-time. Step 2 Segment Using this anonymous behavior, the AI agent predicts whether the visitor is likely to buy, on the fence, or unlikely to buy. Step 3 Act With this prediction, the AI agent can deliver an immediate action to convert the visitor. Great brands trust behavioral AI “We’re trying to resolve two things. One is the conversion rate; every ecommerce retailer is struggling with that. The other is the margin. With a long-time learning about what Session AI has to offer, I think it’s a perfect solution that resolves those two problems.” – Shirley Gao, CIO of PacSun Read success stories Delivering real business impact with AI 5% higher conversion rate for site with 10M weekly sessions 4% increased sitewide revenue for $300M retailer 35% reduction in promotions, a $40M savings 10X annual ROI for $5B retailer Learn more about behavioral AI Rewriting the Promo Playbook with AI Many retailers have become incredibly dependent on promotions to win and keep customers, but constant discounts erode profitability and weaken brands. In this video series, we explore how AI enables retailers to run fewer, smarter, and more targeted promotions – driving growth while protecting both margins and brand value. Watch now The secrets behind better margins Hear Carolyn Pollock, CMO of Tailored Brands, reveal the smart strategies behind better margins—using doorbusters to drive traffic and tools like Session AI to seal the deal with precision. Watch now How Verizon reimagines real-time consumer experiences Exclusive conversation featuring Diana Zaccardi, SVP, Digital Marketing and Base Management, and Chris Paul, VP of Digital, at Verizon. Watch now Convert anonymous visitors with Session AI Session AI, the pioneer and leader of behavioral AI, uses patented artificial intelligence to predict the likelihood of purchase for each visitor in five clicks. This gives your ecommerce brand the tools to convert anonymous site visitors into customers, without the use of personal data, resulting in reduced promotion spend and the ability to deliver real-time actions that are most effective for each individual vistors to increase overall conversion rate. Request a demo to learn how you can increase conversions and reduce promo spend using AI. Solutions Convert anonymous traffic Reduce reliance on promos Increase margin Upsell and cross-sell Segment without customer data Industries Retail and Ecommerce Travel and Hospitality Telecom Why Session AI What is behavioral AI decisioning? How behavioral AI decisioning works Partners Resources Resource center Case studies Blog Contact San Jose, CA [email protected] (408) 502-7077 Solutions Convert anonymous traffic Reduce reliance on promos Increase margin Upsell and cross-sell Segment without customer data Industries Retail and Ecommerce Travel and Hospitality Telecom Why Session AI What is behavioral AI decisioning? How behavioral AI decisioning works Partners Resources Resource center Case studies Blog Contact © 2026 Copyright All Rights Reserved Privacy Policy Use case - Dynamic pricing software to personalize experiences without PII - Session AI Solutions Back By Use Case Convert anonymous traffic Reduce reliance on promos Increase margin Upsell and cross-sell Segment without customer data By Industry Retail and Ecommerce Travel and Hospitality Telecommunications By Role Ecommerce Marketing Operations Why Session AI Back What is behavioral AI decisioning? How behavioral AI decisioning works Partners Resources Back Resource center Case studies Blog Company Back About us Leadership Press Events Careers Contact us Login Request a demo USE CASE Increase product margin Everything is getting more expensive. In-session marketing gives you AI perfectly built to maintain and grow your margins. Request a demo Margins are under pressure Cost of goods is rising. At the same time, consumers are getting more choosy about their purchases, and price discovery is easier than ever. While no industry is immune to cost pressure, in-session marketing provides critical levers for margin-positive sales. Discounts and high inventories kill margin Brands that rely on promo strategies to sell find it difficult to raise average sale prices. When inventories rise, it may be necessary to sell at a loss. These daily challenges are hard to address with old marketing technologies. AI protects margin in new ways Using an in-session marketing platform from Session AI, you can better target incentives to use fewer discounts while maintaining revenue. You can promote overstocked inventory to full-price buyers. With A/B testing and measurement built-in, you can continuously test and modify strategies as needed. Put millions in the bottom line with real-time AI With the ability to segment your site traffic and act in real time, Session AI provides the patented technology that boosts margin in multiple ways without impacting other effective strategies. You’ll add millions back to your margins and keep other metrics performing strongly. In a world of price pressures, in-session marketing keeps your brand above it all. Related resources How Session AI converts the anonymous More than 90% of visitors are anonymous. But retailers invest nearly all their conversion efforts on known traffic. It’s no wonder ecommerce is getting harder. Watch to learn more about the challenge of anonymous traffic and how Session AI can convert the anonymous in 5 clicks. Watch now Blueprint for better margins: How to reduce the use of promos with AI Download this data sheet to learn how to reduce use of promos with real-time offers Read now $11B Retailer Reduces Promotional Spending 35% with Session AI By shifting away from sitewide discounts, this hardware retailer drove $9M in incremental revenue in their first year with Session AI. Read now Solutions Convert anonymous traffic Reduce reliance on promos Increase margin Upsell and cross-sell Segment without customer data Industries Retail and Ecommerce Travel and Hospitality Telecom Why Session AI What is behavioral AI decisioning? How behavioral AI decisioning works Partners Resources Resource center Case studies Blog Contact San Jose, CA [email protected] (408) 502-7077 © 2026 Copyright All Rights Reserved Privacy Policy AI solutions for operations - Session AI Solutions Back By Use Case Convert anonymous traffic Reduce reliance on promos Increase margin Upsell and cross-sell Segment without customer data By Industry Retail and Ecommerce Travel and Hospitality Telecommunications By Role Ecommerce Marketing Operations Why Session AI Back What is behavioral AI decisioning? How behavioral AI decisioning works Partners Resources Back Resource center Case studies Blog Company Back About us Leadership Press Events Careers Contact us Login Request a demo SESSION AI FOR OPERATIONS LEADERS A platform that delivers Session AI boosts ecommerce performance in several dimensions Request a demo Realizing the promise of AI for operations In the daily grind of pricing, inventory, and channel management, there’s no time for unproven tools. Operations teams need to manage promotions, maintain inventory, and increase margin in the face of strong competition. In-session marketing is proven technology that offers new levers for you to exceed your goals, even reducing reliance on promotions to improve margin. Reduce use of promotions With in-session marketing, operations leaders can move from sitewide to targeted discounts, reducing promo spending while increasing conversion. Reduce inventories without loss When inventories build due to seasonality, broken sizes, or other reasons, Session AI provides levers to sell target SKUs at higher prices than could be realized with markdowns. Raise product margins By reducing overall discounting, Session AI increases product margins significantly. Real-time actions boost site performance With in-session marketing, there’s no need to sacrifice margin for conversion. Adding the ability to segment 100% of site traffic by purchase intent, brands can increase performance across multiple key areas including sales, margin, conversion, discount rate, inventories, and more. In-session marketing: the future of digital operations The ever-demanding 24-hour online marketplace is ready for AI technologies that deliver results. Session AI’s purpose-built marketing technology offers a large ROI multiple for brands. It’s today’s performance boost, and tomorrow’s necessity. You’re in good company Industry leaders are already using Session AI View case studies Featured resources The Rise of AI Decisioning: Why The Time Is Now From boardrooms to the geekiest marketing Slack channels, a new AI decisioning paradigm is taking hold – and it couldn’t be arriving at a better time. Read Blog The key attributes of an ecommerce offer: A guide to raising conversion Crafting an impactful ecommerce promotion requires a test and learn mindset. Learn which factors you need to consider to ensure your promotions track towards profitability. Read Blog Five ways premium brands can profit with behavioral AI Behavioral AI helps ecommerce businesses understand, predict, and influence human behavior. Learn how brands are using AI to boost customer engagement and drive revenue. Read Blog Solutions Convert anonymous traffic Reduce reliance on promos Increase margin Upsell and cross-sell Segment without customer data Industries Retail and Ecommerce Travel and Hospitality Telecom Why Session AI What is behavioral AI decisioning? How behavioral AI decisioning works Partners Resources Resource center Case studies Blog Contact San Jose, CA [email protected] (408) 502-7077 © 2026 Copyright All Rights Reserved Privacy Policy Blog - Session AI Solutions Back By Use Case Convert anonymous traffic Reduce reliance on promos Increase margin Upsell and cross-sell Segment without customer data By Industry Retail and Ecommerce Travel and Hospitality Telecommunications By Role Ecommerce Marketing Operations Why Session AI Back What is behavioral AI decisioning? How behavioral AI decisioning works Partners Resources Back Resource center Case studies Blog Company Back About us Leadership Press Events Careers Contact us Login Request a demo Session AI blog Enjoy insights from our team on many areas of interest to business leaders, including promotions, marketing strategies, AI technology, industry influencers, product innovation, and more. The Rise of AI Decisioning: Why The Time Is Now From boardrooms to the geekiest marketing Slack channels, a new AI decisioning paradigm is taking hold – and it couldn’t be arriving at a better time. Read Blog The Rise of AI Decisioning: Why The Time Is Now From boardrooms to the geekiest marketing Slack channels, a new AI decisioning paradigm is taking hold – and it couldn’t be arriving at a better time. Read Blog The key attributes of an ecommerce offer: A guide to raising conversion Crafting an impactful ecommerce promotion requires a test and learn mindset. Learn which factors you need to consider to ensure your promotions track towards profitability. Read Blog Five ways premium brands can profit with behavioral AI Behavioral AI helps ecommerce businesses understand, predict, and influence human behavior. Learn how brands are using AI to boost customer engagement and drive revenue. Read Blog The big trends in retail are just what you’d expect – What they mean for retailers is surprising Explore how AI is transforming the retail industry, highlighting insights from the CommerceNext Growth Show. Read Blog How will you shop in 2030? Consumer shopping habits are changing faster than ever thanks to AI. Explore what’s driving this evolution and what everyday shopping could look like in the future. Read Blog We are living in the Age of the Anonymous. How will you respond? Consumers are pushing back against personal data collection of every kind. See three important ways retailers should adjust to meet the expectations of privacy-conscious consumers. Read Blog What got my attention at Shoptalk 2024 Session AI CEO, Debjani Deb, shares her key insights from Shoptalk 2024 including what’s driving the hype behind AI and emerging business models that are disrupting the retail industry. Read Blog Talking Shop: The four big themes of Shoptalk 2024 See what trends are top of mind for leading retailers and brands at Shoptalk 2024, including AI and building an excellent customer experience. Read Blog Building the Next Big Excitement in Ecommerce With AI Incentive Optimization, retailers will be able to set commercial goals and define their onsite tactics such as offers, then let the machine do the rest. Read Blog Load More Solutions Convert anonymous traffic Reduce reliance on promos Increase margin Upsell and cross-sell Segment without customer data Industries Retail and Ecommerce Travel and Hospitality Telecom Why Session AI What is behavioral AI decisioning? How behavioral AI decisioning works Partners Resources Resource center Case studies Blog Contact San Jose, CA [email protected] (408) 502-7077 © 2026 Copyright All Rights Reserved Privacy Policy Join Us - Session AI Solutions Back By Use Case Convert anonymous traffic Reduce reliance on promos Increase margin Upsell and cross-sell Segment without customer data By Industry Retail and Ecommerce Travel and Hospitality Telecommunications By Role Ecommerce Marketing Operations Why Session AI Back What is behavioral AI decisioning? How behavioral AI decisioning works Partners Resources Back Resource center Case studies Blog Company Back About us Leadership Press Events Careers Contact us Login Request a demo Work with us We want Session AI to be the best choice of your career. See open positions Build something new online We take pride in what we’ve built. Session AI has pioneered in-session marketing, developing innovative new technologies that create outstanding value for our customers. We’re making huge waves commercially, with fast growth and unlimited opportunity. We’ve come so far already—and we’re still just getting started. Be remarkable at Session AI Our team consists of driven, skilled colleagues with the freedom and responsibility to do the work that matters most. We work best when we collaborate. We value trust above all else. We make time to help each other. We don’t compromise on integrity. And we achieve big goals. It all seems remarkable when we think about it, but that’s just how we experience every day at Session AI. Benefits + perks Flexible work environment Employee equity Option refresh grants 100% paid employee healthcare Life insurance and disability benefits Emotional wellness support 401K retirement plan Gym access Coffee snacks and lunches Solutions Convert anonymous traffic Reduce reliance on promos Increase margin Upsell and cross-sell Segment without customer data Industries Retail and Ecommerce Travel and Hospitality Telecom Why Session AI What is behavioral AI decisioning? How behavioral AI decisioning works Partners Resources Resource center Case studies Blog Contact San Jose, CA [email protected] (408) 502-7077 © 2026 Copyright All Rights Reserved Privacy Policy Retail & ecommerce AI solutions - Session AI Solutions Back By Use Case Convert anonymous traffic Reduce reliance on promos Increase margin Upsell and cross-sell Segment without customer data By Industry Retail and Ecommerce Travel and Hospitality Telecommunications By Role Ecommerce Marketing Operations Why Session AI Back What is behavioral AI decisioning? How behavioral AI decisioning works Partners Resources Back Resource center Case studies Blog Company Back About us Leadership Press Events Careers Contact us Login Request a demo INDUSTRY Retail and ecommerce Improve sitewide conversion with less discounting, leading to higher margins and growth. It’s the answer to your crowded promo calendar. Request a demo Some visitors are ready to buy now, while others need an extra incentive. In-session marketing reserves incentives for the visitors who need them, so brands can move from blanket discounting to targeted promo strategies. Predict and segment site traffic Session AI’s patented technology observes the click pattern of each visitor on your site. After five clicks, the AI accurately predicts the likelihood that each visitor will make a purchase – using only on-site behavior. With this data, visitors are segmented by their purchase intent. Take the right action for each visitor For each visitor segment, brands define actions to present in real time. Visitors who are influenceable can be offered promo incentives. Visitors who are eager to buy can be offered upsell incentives instead of promos. All actions can be switched on and off as needed and are continuously A/B tested for performance. The right actions reduce promo spending Many retail and ecommerce brands spend most sitewide promo dollars on visitors who would have purchased anyway. With segment-based incentives, brands can better direct these promos. Quickly they reduce promo spending, raising margins while also increasing conversion with better targeting. In time, they can even get rid of sitewide offers completely. The real-time platform for the modern Internet As their use of in-session marketing matures, brands use this AI to orchestrate many actions: inventory clearance, social proof, seasonal events, BOPIS, and more. The unique power of Session AI delivers actions efficiently and without the need for any personal data. Learn how in-session marketing creates results for retail and ecommerce businesses Learn more Related resources Forever 21’s AI journey: From broad promotions to targeted AI incentives Learn how Forever 21 uses behavioral AI to create better customer experiences – and improves conversion at the same time. Read now AI: The playbook for ecommerce AI is in the air this year. Hear how Mike Dupuis of SPARC Group, Colleen Waters of Steve Madden and Jenna Flateman Posner of Solo Brands are leveraging AI to drive results and improve the customer experience. Watch now $11B Retailer Reduces Promotional Spending 35% with Session AI By shifting away from sitewide discounts, this hardware retailer drove $9M in incremental revenue in their first year with Session AI. Read now Solutions Convert anonymous traffic Reduce reliance on promos Increase margin Upsell and cross-sell Segment without customer data Industries Retail and Ecommerce Travel and Hospitality Telecom Why Session AI What is behavioral AI decisioning? How behavioral AI decisioning works Partners Resources Resource center Case studies Blog Contact San Jose, CA [email protected] (408) 502-7077 © 2026 Copyright All Rights Reserved Privacy Policy Use case - Preserve margins with AI promotion optimization - Session AI Solutions Back By Use Case Convert anonymous traffic Reduce reliance on promos Increase margin Upsell and cross-sell Segment without customer data By Industry Retail and Ecommerce Travel and Hospitality Telecommunications By Role Ecommerce Marketing Operations Why Session AI Back What is behavioral AI decisioning? How behavioral AI decisioning works Partners Resources Back Resource center Case studies Blog Company Back About us Leadership Press Events Careers Contact us Login Request a demo USE CASE Reduce reliance on promos Sitewide offers make us feel sick, too. In-session marketing targets promotions to the visitors who need them, so you can pull back on sitewide discounts. Request a demo Discounts hurt margin and brand perception Promos, coupons, and other discounts raise conversion and sales—but at a cost. In-session marketing lets you make the most of every promo dollar, and gives you levers to move to targeted onsite incentives instead of sitewide promos. Brands and buyers are addicted to promos Once you start relying on promos to sell, it’s very hard to stop. Customers get used to seeking discounts, and then your margins erode. Layering promos, time-limited coupons, gamification, and other tactics only add a little extra lift to constant sitewide efforts. In-session marketing targets incentives With in-session marketing from Session AI, now you can pull back promos from the visitors who don’t need them to convert. Instead, reserve offers for the visitors who need them. Continuous A/B testing and measurement ensures the right incentives find the right audiences. Save millions with real-time segmentation and action The unique capability of Session AI’s technology accurately identifies which visitors are likely to buy regardless of incentives, and which visitors need that extra nudge to buy. You’ll save millions on promo budget and raise conversion too. Feel better yet? Is your upcoming ecommerce promotion profitable? There are many variables that can impact the effectiveness of your promotions, including the discount provided, your existing margin and how much traffic the campaign drives. Try our interactive calculator to determine if your planned sitewide promotion is tracking towards profitability. Try now Related resources How Session AI converts the anonymous More than 90% of visitors are anonymous. But retailers invest nearly all their conversion efforts on known traffic. It’s no wonder ecommerce is getting harder. Watch to learn more about the challenge of anonymous traffic and how Session AI can convert the anonymous in 5 clicks. Watch now Forever 21’s AI journey: From broad promotions to targeted AI incentives Learn how Forever 21 uses behavioral AI to create better customer experiences – and improves conversion at the same time. Read now Fewer promos, higher margins with AI Tailored Brands set out to increase conversions on their site and, over time, become less promotional. Listen in as Suzanne Scott highlights how in-session marketing helped achieve these goals while creating exceptional customer experiences. Watch now Solutions Convert anonymous traffic Reduce reliance on promos Increase margin Upsell and cross-sell Segment without customer data Industries Retail and Ecommerce Travel and Hospitality Telecom Why Session AI What is behavioral AI decisioning? How behavioral AI decisioning works Partners Resources Resource center Case studies Blog Contact San Jose, CA [email protected] (408) 502-7077 © 2026 Copyright All Rights Reserved Privacy Policy Session AI: Convert anonymous visitors with AI Solutions Back By Use Case Convert anonymous traffic Reduce reliance on promos Increase margin Upsell and cross-sell Segment without customer data By Industry Retail and Ecommerce Travel and Hospitality Telecommunications By Role Ecommerce Marketing Operations Why Session AI Back What is behavioral AI decisioning? How behavioral AI decisioning works Partners Resources Back Resource center Case studies Blog Company Back About us Leadership Press Events Careers Contact us Login Request a demo Convert Anonymous Visitors with AI Reduce promos, drive growth, and save millions all in five clicks Request a demo Fewer promos, higher margins with AI Tailored Brands set out to increase conversions on their site and, over time, become less promotional. Listen in as Suzanne Scott highlights how behavioral AI helped achieve these goals while creating exceptional customer experiences. Watch now The future is behavioral AI decisioning Convert the anonymous Up to 90% of visitors are anonymous, even with matching. Behavioral AI converts known and anonymous visitors, delivering in ways your existing tools can’t. Learn more Reduce promotions Behavioral AI predicts purchase intent and delivers real-time actions in five clicks. This patented AI reduces sitewide promotions and discounting. Learn more No customer data needed Changes in privacy laws and third-party cookie policies break your current marketing. Behavioral AI converts visitors using only session data. Learn more How behavioral AI decisioning works Session AI’s agentic AI framework gives retailers the ability to market using visitor behavior, such as behavior that shows how likely a visitor is to complete a purchase during their session. Learn more Step 1 Predict When a visitor arrives on a website with behavioral AI decisioning, the AI agent observes their behavior in real-time. Step 2 Segment Using this anonymous behavior, the AI agent predicts whether the visitor is likely to buy, on the fence, or unlikely to buy. Step 3 Act With this prediction, the AI agent can deliver an immediate action to convert the visitor. Great brands trust behavioral AI “We’re trying to resolve two things. One is the conversion rate; every ecommerce retailer is struggling with that. The other is the margin. With a long-time learning about what Session AI has to offer, I think it’s a perfect solution that resolves those two problems.” – Shirley Gao, CIO of PacSun Read success stories Delivering real business impact with AI 5% higher conversion rate for site with 10M weekly sessions 4% increased sitewide revenue for $300M retailer 35% reduction in promotions, a $40M savings 10X annual ROI for $5B retailer Learn more about behavioral AI Rewriting the Promo Playbook with AI Many retailers have become incredibly dependent on promotions to win and keep customers, but constant discounts erode profitability and weaken brands. In this video series, we explore how AI enables retailers to run fewer, smarter, and more targeted promotions – driving growth while protecting both margins and brand value. Watch now The secrets behind better margins Hear Carolyn Pollock, CMO of Tailored Brands, reveal the smart strategies behind better margins—using doorbusters to drive traffic and tools like Session AI to seal the deal with precision. Watch now How Verizon reimagines real-time consumer experiences Exclusive conversation featuring Diana Zaccardi, SVP, Digital Marketing and Base Management, and Chris Paul, VP of Digital, at Verizon. Watch now Convert anonymous visitors with Session AI Session AI, the pioneer and leader of behavioral AI, uses patented artificial intelligence to predict the likelihood of purchase for each visitor in five clicks. This gives your ecommerce brand the tools to convert anonymous site visitors into customers, without the use of personal data, resulting in reduced promotion spend and the ability to deliver real-time actions that are most effective for each individual vistors to increase overall conversion rate. Request a demo to learn how you can increase conversions and reduce promo spend using AI. Solutions Convert anonymous traffic Reduce reliance on promos Increase margin Upsell and cross-sell Segment without customer data Industries Retail and Ecommerce Travel and Hospitality Telecom Why Session AI What is behavioral AI decisioning? How behavioral AI decisioning works Partners Resources Resource center Case studies Blog Contact San Jose, CA [email protected] (408) 502-7077 Solutions Convert anonymous traffic Reduce reliance on promos Increase margin Upsell and cross-sell Segment without customer data Industries Retail and Ecommerce Travel and Hospitality Telecom Why Session AI What is behavioral AI decisioning? How behavioral AI decisioning works Partners Resources Resource center Case studies Blog Contact © 2026 Copyright All Rights Reserved Privacy Policy AI solutions for telecom - Session AI Solutions Back By Use Case Convert anonymous traffic Reduce reliance on promos Increase margin Upsell and cross-sell Segment without customer data By Industry Retail and Ecommerce Travel and Hospitality Telecommunications By Role Ecommerce Marketing Operations Why Session AI Back What is behavioral AI decisioning? How behavioral AI decisioning works Partners Resources Back Resource center Case studies Blog Company Back About us Leadership Press Events Careers Contact us Login Request a demo In-session marketing for telecom Increase conversion with behavioral AI Learn how telecom companies use behavioral AI to increase gross adds, renewals and upsells with fewer discounts. Request a demo How in-session marketing works With Session AI, telecommunications companies can now predict the likelihood of a purchase for every user, including anonymous ones, within five clicks. Understanding who is likely to buy, unlikely to buy, or on the fence allows telecom businesses to deliver relevant and differentiated consumer experiences when they matter most – no personal or historical data needed. Unlikely-to-buy A visitor is unlikely to make a purchase in the current session. Focus on building loyalty and long-term relationships rather than immediate conversions. Exposing sitewide offers to this group can dilute your brand image and train them to come looking for discounts next time. On-the-fence A visitor is on the fence about making the purchase, but influenceable. It’s the right time to deploy experiences aimed at increasing conversions and guiding these visitors towards making a purchase. The goal is to provide the right combination of incentives, reassurances, and urgency to convert these on-the-fence visitors into customers. Likely-to-buy A visitor is likely to make a purchase in the current session. The focus is on enhancing the shopping experience and maximizing revenue without relying heavily on discounts. Delivering relevant experiences to those shoppers helps optimize margins, reduce promotional costs, and potentially increase the average order value. Key benefits of in-session marketing Discover how in-session marketing can help telecom companies overcome critical business challenges. Increase conversion rates for anonymous visitors By analyzing real-time clickstream behavior, in-session marketing identifies undecided anonymous visitors who are more likely to convert when presented with the right incentive during their session. This approach boosts conversion rates without relying on personally identifiable information (PII), ensuring both security and privacy. Acquire new customers One of the biggest challenges in acquiring new customers is identifying those who are undecided yet persuadable — shoppers who can be convinced to choose your service with the right incentive in their current session. In-session marketing helps telecom companies solve this challenge by pinpointing these undecided customers in real-time and triggering real-time offers precisely at the right time, unlocking growth by driving higher customer acquisition. Upsell and cross-sell By recognizing behavioral signals and identifying customers who are likely to purchase, in-session marketing enables companies to deliver upsell and cross-sell offers to the most relevant customers during their active sessions on-site or in-app. This approach helps telecom providers increase average order value and maximize customer lifetime value by promoting premium plans, additional features, or complementary products at moments of high relevance. Enhance customer experiences In-session marketing improves the customer journey by detecting friction points, hesitation, or signs of abandonment. Through real-time interventions, such as proactive assistance via chat or personalized incentives, telecom companies can enhance the user experience and reduce drop-offs—all without compromising site performance. Success story: How Verizon reimagines real-time consumer experiences Learn how Verizon responds to rising consumer expectations and drives innovation in real-time consumer experiences. Watch the full conversation. Converting on-the-fence visitors Verizon identifies visitors who are on-the-fence about making a purchase, anonymous or known, and triggers a real-time offer to nudge them to complete their purchase while they are still in-session. Resulted in a 72% conversion rate lift. https://www.sessionai.com/wp-content/uploads/2023/04/22Anticipate-my-needs22.m4a Personalizing shopping experiences Verizon uses guided interactive tours to provide personalized product recommendations and relevant offers in real-time to ensure the shoppers find what they are looking for. Resulted in a 17% conversion rate lift. https://www.sessionai.com/wp-content/uploads/2023/04/Engage-on-my-terms.m4a Removing friction When a visitor’s behavior indicates they are experiencing friction, Verizon intercepts with appropriate assistance. They stagger the type of assistance based on consumer’s propensity to buy and level of friction in-session. Resulted in a 161% lift in chat assisted digital orders. https://www.sessionai.com/wp-content/uploads/2023/04/Solve-my-needs-quickly.m4a When we saw a 72% conversion lift, I thought my guy was kidding when he said the number was that high, but it really did profoundly change the outcome for people who had qualified themselves through their in-session behavior as being on-the-fence. Chris Paul VP of Digital, Verizon More about in-session marketing Can Session AI integrate and use data from my existing tech stack? Yes, Session AI integrates quickly with a number of ecommerce platforms and other systems of record, including Salesforce, Adobe Commerce, and Amazon Web Services, to support real-time use cases that increase conversion and margin. Check out the complete list of integrations, flexible connectors, and SDKs here. Will implementing in-session marketing impact my website performance? Implementing in-session marketing on your website will not negatively impact its overall performance. Our modern platform is designed to be lightweight and asynchronous, meaning it loads in parallel with your website’s content without slowing down the main page load times. How long does it take to see value from in-session marketing? It usually takes less than 45 days to fully deploy our solution and less than 90 days to make an impact. Solutions Convert anonymous traffic Reduce reliance on promos Increase margin Upsell and cross-sell Segment without customer data Industries Retail and Ecommerce Travel and Hospitality Telecom Why Session AI What is behavioral AI decisioning? How behavioral AI decisioning works Partners Resources Resource center Case studies Blog Contact San Jose, CA [email protected] (408) 502-7077 © 2026 Copyright All Rights Reserved Privacy Policy Fewer promos, higher margins with AI - Session AI Solutions Back By Use Case Convert anonymous traffic Reduce reliance on promos Increase margin Upsell and cross-sell Segment without customer data By Industry Retail and Ecommerce Travel and Hospitality Telecommunications By Role Ecommerce Marketing Operations Why Session AI Back What is behavioral AI decisioning? How behavioral AI decisioning works Partners Resources Back Resource center Case studies Blog Company Back About us Leadership Press Events Careers Contact us Login Request a demo Fewer promos, higher margins with AI   Tailored Brands set out to increase conversions on their site and, over time, become less promotional. Listen in as Suzanne Scott highlights how in-session marketing helped achieve these goals while creating exceptional customer experiences. When we started talking with Session AI, we had very promotional brands. This was a great way to realize that we could offer promotions or offers to the customers we needed to, but not to the customers we didn’t need to. We were really intrigued by that. Suzanne Scott Former SVP of Digital, Tailored Brands Meet Tailored Brands Tailored Brands is a leading American retail holding company specializing in men’s apparel. It owns and operates several well-known brands, including Men’s Wearhouse, Jos. A. Bank, Moores Clothing for Men, and K&G Fashion Superstore. Tailored Brands has built a reputation for providing personalized service, expert tailoring, and a wide range of suits and accessories, blending traditional craftsmanship with modern fashion. Tailored Brands’ in-session marketing journey Tailored Brands embarked on a journey with Session AI to strategically increase conversions on their site and, over time, become less promotional. With Session AI, Tailored Brands can predict the likelihood of a purchase for every user, including anonymous ones, within five clicks. Understanding who is likely to buy, unlikely to buy, or on the fence allows Tailored Brands to deliver real-time offers to undecided visitors who need a nudge to convert in the current session while suppressing additional discounts for likely buyers. Targeting on-the-fence visitors When Tailored Brands first partnered with Session AI, their focus was on engaging the on-the-fence audience—visitors who were undecided about making a purchase.   They started by designing a universal offer for everyone in this segment, aiming to drive conversions.   Early efforts included testing whether dollar-off or percentage-off discounts were more effective while maintaining profit margins. Experimenting with various offers After proving initial success and deepening their understanding of in-session marketing, Tailored Brands refined their tactics by segmenting new visitors from returning ones.   They also explored category-specific promotions to see which offers resonated best with various product groups.   Additionally, they differentiated offers within the on-the-fence audience based on how likely each visitor was to make a purchase. Moving beyond offers Now, Tailored Brands is looking to move beyond promotions. They are considering providing relevant messages based on user activity on the website, even without offering discounts.   For instance, they promote their buy online, pickup in-store option after shipping cutoffs and are exploring loyalty messaging to engage customers more meaningfully.   This approach allows them to impact the customer experience in diverse ways and deliver experiences that truly matter. In the last 3 years, leveraging Session AI has been a significant driver of change for us, directly boosting ROI and conversions. It’s not just about intelligent offers; it’s about crafting experiences that go beyond typical promotions, touching customers in ways that truly matter. Suzanne Scott Former SVP of Digital, Tailored Brands Suzanne Scott Suzanne Scott is a seasoned digital leader with 20+ years of experience across many different retail categories and marketplaces. In her recent tenure at Tailored Brands, Suzanne was SVP Digital, leading the ecommerce businesses across all brands as well as the product management team supporting ecommerce, rental, and omnichannel initiatives. Her previous experience includes executive positions at Walmart, Minted, One Kings Lane, eBay, and Elance. Connect on LinkedIn This video features select insights from a 20-minute case study presentation at the Lead Summit, titled “How to convert anonymous visitors with AI.” Solutions Convert anonymous traffic Reduce reliance on promos Increase margin Upsell and cross-sell Segment without customer data Industries Retail and Ecommerce Travel and Hospitality Telecom Why Session AI What is behavioral AI decisioning? How behavioral AI decisioning works Partners Resources Resource center Case studies Blog Contact San Jose, CA [email protected] (408) 502-7077 © 2026 Copyright All Rights Reserved Privacy Policy About - Session AI Solutions Back By Use Case Convert anonymous traffic Reduce reliance on promos Increase margin Upsell and cross-sell Segment without customer data By Industry Retail and Ecommerce Travel and Hospitality Telecommunications By Role Ecommerce Marketing Operations Why Session AI Back What is behavioral AI decisioning? How behavioral AI decisioning works Partners Resources Back Resource center Case studies Blog Company Back About us Leadership Press Events Careers Contact us Login Request a demo The Session AI story Session AI is the pioneer and leader for in-session marketing, the critical capability digital brands need in a privacy-first world. We’re proud to set the standard for what brands can achieve with the most advanced AI technology. Our values Our corporate values guide us not only to do the right thing, but also to do it the right way. Integrity We build on trust. Our work is grounded in honesty and mutual respect, and we don’t compromise on ethics. Dream big We innovate beyond what the world thought possible to tackle hard problems. We don’t take shortcuts to success. Excellence We work with discipline and develop our skills. The result is evident in our customer relationships, products, and outcomes. All for one We value authenticity, open communication, and commitment to our shared goals regardless of title or role. The Session AI in-session marketing platform Our platform uses patented artificial intelligence to predict the purchase intent of each visitor in five clicks. This capability enables online retailers to provide each visitor the right offer in real time. Major brands rely on Session AI to increase revenue, margin, CVR, and other critical metrics without the need for personally identifiable information or third-party cookies. We have developed this cutting-edge technology over a decade, building on what we learn from each successful customer to drive ever greater and faster results at scale. Quick stats Raise conversion for 100% of visitors, both anonymous and known, with real-time actions More than 35% Lower total discount rate More than 32% Lift in conversion rate More than 10x Return on investment Global offices Global headquarters San Jose, California 2033 Gateway Place, 6th Floor, San Jose, California 95110 India headquarters Mumbai, India 91 Springboard Business Hub, 74/II “C” Cross Road Opp Gate #2, Andheri East Mumbai, Mumbai City, MH 400093 Founded in 2014 Remote teams 50% Women in leadership positions 36% Join our team See open roles Meet our leaders Learn more Top organizations invest in our company Solutions Convert anonymous traffic Reduce reliance on promos Increase margin Upsell and cross-sell Segment without customer data Industries Retail and Ecommerce Travel and Hospitality Telecom Why Session AI What is behavioral AI decisioning? How behavioral AI decisioning works Partners Resources Resource center Case studies Blog Contact San Jose, CA [email protected] (408) 502-7077 © 2026 Copyright All Rights Reserved Privacy Policy Resource Center - Session AI Solutions Back By Use Case Convert anonymous traffic Reduce reliance on promos Increase margin Upsell and cross-sell Segment without customer data By Industry Retail and Ecommerce Travel and Hospitality Telecommunications By Role Ecommerce Marketing Operations Why Session AI Back What is behavioral AI decisioning? How behavioral AI decisioning works Partners Resources Back Resource center Case studies Blog Company Back About us Leadership Press Events Careers Contact us Login Request a demo RESOURCES Resource center Learn more about in-session marketing technology, benefits, and success stories. Categories Customer Success Story eBook, Report Thought Leadership Interview Video Webinar Whitepaper Rewriting the Promo Playbook with AI Many retailers have become incredibly dependent on promotions to win and keep customers, but constant discounts erode profitability and weaken brands. In this video series, we explore how AI enables retailers to run fewer, smarter, and more targeted promotions – driving growth while protecting both margins and brand value. Watch now How Beyond is reimagining its promo strategy with behavioral AI Beyond Inc. faced a growing challenge—balancing competitive discounting with profitability. By leveraging AI to predict likelihood to purchase, they optimized their promo strategy, reducing unnecessary discounts, boosting margins, and driving smarter sales—all while enhancing the customer experience. Watch now The secrets behind better margins Many retailers are prioritizing improved margins and profitable growth, especially after the holiday sales season. Hear Carolyn Pollock, CMO of Tailored Brands, reveal the smart strategies behind better margins—using doorbusters to drive traffic and tools like Session AI to seal the deal with precision. Watch now Forever 21’s AI journey: From broad promotions to targeted AI incentives Learn how Forever 21 uses behavioral AI to create better customer experiences – and improves conversion at the same time. Read now Fewer promos, higher margins with AI Tailored Brands set out to increase conversions on their site and, over time, become less promotional. Listen in as Suzanne Scott highlights how in-session marketing helped achieve these goals while creating exceptional customer experiences. Watch now How Forever 21 is transforming shopping with AI It’s easy to get lost in the weeds with AI. Learn how Forever 21 is building alignment and focus around AI initiatives to meet their business goals and deliver an exceptional customer experience. Watch now Furniture Retailer Sees $2.1M Added Revenue in First Year By implementing targeted promotions and real-time offers, this furniture retailer improved conversion rate by 7% with Session AI. Read now $11B Retailer Reduces Promotional Spending 35% with Session AI By shifting away from sitewide discounts, this hardware retailer drove $9M in incremental revenue in their first year with Session AI. Read now Specialty Retailer Achieves $17.7M in Annualized New Revenue with AI In-session marketing gave this health and wellness retailer the tools to create relevant shopping experience for both known and anonymous shoppers, resulting in a 4.3% increase in sitewide conversion rate. Read now Case study: National home and furniture retailer The advanced segmentation and targeting of Session AI have the brand projecting $6.1M in incremental revenue. Read now Load More Solutions Convert anonymous traffic Reduce reliance on promos Increase margin Upsell and cross-sell Segment without customer data Industries Retail and Ecommerce Travel and Hospitality Telecom Why Session AI What is behavioral AI decisioning? How behavioral AI decisioning works Partners Resources Resource center Case studies Blog Contact San Jose, CA [email protected] (408) 502-7077 © 2026 Copyright All Rights Reserved Privacy Policy Use case - Upsell & cross-sell with AI - Session AI Solutions Back By Use Case Convert anonymous traffic Reduce reliance on promos Increase margin Upsell and cross-sell Segment without customer data By Industry Retail and Ecommerce Travel and Hospitality Telecommunications By Role Ecommerce Marketing Operations Why Session AI Back What is behavioral AI decisioning? How behavioral AI decisioning works Partners Resources Back Resource center Case studies Blog Company Back About us Leadership Press Events Careers Contact us Login Request a demo USE CASE Upsell and cross-sell more effectively A bigger cart is a big deal. With in-session marketing, you can increase average order value and sell through inventory. Request a demo Growth takes more than minimum sales As your site traffic and customer base grow, you need to increase AOV also. But poorly targeted tactics can hurt margin, reduce conversion, or leave you with unsold inventory. In-session marketing lowers these risks by separating the visitors who are ready for a bigger purchase from those who would benefit from other incentives. Different business strategies are at odds We hear it all the time: A promotion that raises conversion also lowers AOV. An offer to increase AOV takes budget from new-customer promos. A new SKU or aging inventory needs attention. And different teams with different objectives argue over the priorities. Until now, there was no way to pursue multiple important goals on one platform. Raise cart size with real-time targeted incentives With Session AI’s in-session marketing technology , you can use the best strategy for every visitor. Those who are eager to buy will receive upsell or cross-sell incentives that increase AOV. These incentives can focus on specific inventories that need to move while saving promo budget and protecting conversion. Continuous experimentation lets you test and change strategies to grow performance over time. An AI platform makes higher AOV possible The new path to bigger cart sizes is Session AI . By segmenting your visitors according to their readiness to buy, you’ll direct upsell and clearance incentives where they are most effective. All without using any personally identifiable information. Now that is a big deal. Related resources AI: The playbook for ecommerce AI is in the air this year. Hear how Mike Dupuis of SPARC Group, Colleen Waters of Steve Madden and Jenna Flateman Posner of Solo Brands are leveraging AI to drive results and improve the customer experience. Watch now How Session AI converts the anonymous More than 90% of visitors are anonymous. But retailers invest nearly all their conversion efforts on known traffic. It’s no wonder ecommerce is getting harder. Watch to learn more about the challenge of anonymous traffic and how Session AI can convert the anonymous in 5 clicks. Watch now How Forever 21 is transforming shopping with AI It’s easy to get lost in the weeds with AI. Learn how Forever 21 is building alignment and focus around AI initiatives to meet their business goals and deliver an exceptional customer experience. Watch now Solutions Convert anonymous traffic Reduce reliance on promos Increase margin Upsell and cross-sell Segment without customer data Industries Retail and Ecommerce Travel and Hospitality Telecom Why Session AI What is behavioral AI decisioning? How behavioral AI decisioning works Partners Resources Resource center Case studies Blog Contact San Jose, CA [email protected] (408) 502-7077 © 2026 Copyright All Rights Reserved Privacy Policy Behavioral AI decisioning - Session AI Solutions Back By Use Case Convert anonymous traffic Reduce reliance on promos Increase margin Upsell and cross-sell Segment without customer data By Industry Retail and Ecommerce Travel and Hospitality Telecommunications By Role Ecommerce Marketing Operations Why Session AI Back What is behavioral AI decisioning? How behavioral AI decisioning works Partners Resources Back Resource center Case studies Blog Company Back About us Leadership Press Events Careers Contact us Login Request a demo What is behavioral AI decisioning? Behavioral AI decisioning is a significant new marketing technology for online sellers. This AI-powered marketing technology provides benefits in margin, conversion, revenue, inventory, and other important business metrics and works equally well for anonymous and known site traffic. Request a demo Why use behavioral AI The largest online retailers trust behavioral AI. This technology works for businesses selling high-velocity and high-value goods. It works for products, services, and experiences. It works for online-only sellers and sellers with physical storefronts. It positively impacts the metrics and processes that matter to every leader in the business. In short, behavioral AI is the critical capability online businesses must learn in the age of AI. A privacy-first world demands new approaches Up to 90% of visitors are anonymous, and old approaches to personalization and matching aren’t enough in a cookieless world where consumers care about their privacy. In-session marketing converts both known and anonymous visitors, using only session data. No customer data is ever needed for this patented AI. Grow without relying on sitewide promotions Many online businesses have become addicted to promos. Sitewide discounts can fuel growth, but they kill margin and brand perception. Customers are more price-conscious and less loyal, and competition is increasing. To keep growing, retailers must quit their addiction to promos. In-session marketing has the unique power to reduce use of promos and discounting, while continuing to add growth. Benefits of behavioral AI With unique AI capabilities , Session AI’s behavioral AI platform produces uplift in key metrics including margin, CVR, and revenue. Business leaders can focus effort on the outcomes that matter most and change their tactics quickly as priorities change—all with reduced use of promos. Improve product margin Behavioral AI increases product margin by reducing overall discounting. Actions can be tailored by product category and SKU to increase product velocity and reduce inventories without sacrificing margin for particular products. Increase conversion, revenue, and AOV Behavioral AI raises overall conversion rates without the need to add new promos. More conversion of the same traffic leads to higher topline revenue. In addition, in-session marketing tactics can be used to boost order volumes for all products or for specific cart configurations. Accelerate growth Leaders know there is a trade-off among different metrics. With in-session marketing, online sellers gain a new capability to move key metrics significantly, resulting in faster growth along the dimensions that matter now. As commercial needs change, tactics can be adjusted with full visibility to the impact. Who uses behavioral AI Many functional leaders and online retail industries benefit from behavioral AI. This new AI capability is adopted by organizations that seek to gain competitive advantage and by leaders who champion cutting-edge technologies. Behavioral AI for ecommerce leaders Ecommerce leaders need a new way to increase CVR, total orders, and AOV. Behavioral AI provides the answer with behavior-based predictions that deliver real-time actions. A/B testing proves the uplift. Behavioral AI for marketing leaders Marketing leaders must increase sales, attract new customers, and deploy cross-sell and upsell tactics that succeed. Behavioral AI is what’s next for these leaders in a privacy-first, AI-driven world. Behavioral AI for operations leaders Operations leaders need to deliver promotions, inventories, and customer experience at all times, without compromising commercial results. In-session marketing is proven technology that offers new levers for these leaders to exceed business goals without new risks. Retail and ecommerce businesses reduce reliance on promos Some visitors are eager to buy. Others aren’t sure, and can be influenced with the right incentives. Behavioral AI empowers ecommerce businesses to reserve their promos for the visitors who need them, replacing sitewide promo strategies with targeted promos. With this fundamental new power, these businesses drive down their discount costs and improve margins significantly. Behavioral AI provides becomes the platform for intent-based strategies. The eager buyers can be offered upsell opportunities. Offers for influenceable buyers can be tested for maximum impact. Seasonal and inventory-based tactics can be deployed. Behavioral AI uses no personal data and works for all known and unknown site visitors. Travel and hospitality businesses book more with more margin When travelers are ready to book, operators need to be ready. In-session marketing lets travel and hospitality businesses use their best offers on the customers who will be most motivated by them, and show premium add-ons to the customers who will select them. By understanding whether each site visitor is ready to book, these businesses can maintain a higher average booking price regardless of inventory. Savvy operators use in-session marketing in harmony with all their customer acquisition strategies. They can sell off expiring inventory, display social proof, highlight special events, and more, with continuous A/B testing to maximize the business impact. Telecom companies complete more renewals and signups Some visitors are ready to sign up, while others need to be convinced. In the super-competitive telecoms world, providers must have the right offers and assistance for every visitor. With Session AI, telecom companies understand which site visitors are considering a purchase or a subscription and immediately provide the offers and purchase support needed to convert them. Real-time data shows which offers work best with which visitors. Providers can’t afford to sit still. With behavioral AI, they reduce promotional and support costs by directing efforts to the most critical visitors. How does behavioral AI work? In-session marketing uses patented AI technology to understand the purchase intent of each site visitor. This AI observes the event stream of each visitor on the site. With this data, the AI predicts purchase intent, segments visitors into groups according to purchase intent, and delivers a targeted action to each visitor according to their group. The entire process takes place in real-time, while the visitor is on the site. This approach requires no personal data and works for all site visitors known and unknown. In-session marketing is continuously A/B tested. With in-session marketing, online businesses gain an important new toolkit for increasing commercial performance. Session AI’s in-session marketing platform is a technology promise made real: a purpose-built AI that delivers significant outcomes, offering powers that were never before possible. Forever 21’s AI journey: From broad promotions to targeted AI incentives Learn how Forever 21 uses behavioral AI to create better customer experiences – and improves conversion at the same time. Read now How Verizon reimagines real-time consumer experiences Hear how Verizon responds to rising consumer expectations and drives innovation with real-time consumer experiences. Watch now Fewer promos, higher margins with AI Tailored Brands set out to increase conversions on their site and, over time, become less promotional. Listen in as Suzanne Scott highlights how in-session marketing helped How Verizon reimagines real-time consumer experiences - Session AI Solutions Back By Use Case Convert anonymous traffic Reduce reliance on promos Increase margin Upsell and cross-sell Segment without customer data By Industry Retail and Ecommerce Travel and Hospitality Telecommunications By Role Ecommerce Marketing Operations Why Session AI Back What is behavioral AI decisioning? How behavioral AI decisioning works Partners Resources Back Resource center Case studies Blog Company Back About us Leadership Press Events Careers Contact us Login Request a demo How Verizon reimagines real-time consumer experiences   Exclusive conversation between Diana Zaccardi and Chris Paul of Verizon and Debjani Deb of Session AI on how Verizon responds to rising consumer expectations and drives innovation in real-time consumer experiences.   Adobe Summit “Anticipate my needs” Identify influenceable visitors, anonymous or known, and trigger a real-time offer to nudge them to complete their purchase while they are still in-session. Resulted in a 72% conversion rate lift https://www.sessionai.com/wp-content/uploads/2023/04/22Anticipate-my-needs22.m4a “Engage on my terms” Understand consumer needs (walk them though a variety of options and help them find what they are looking for) and provide personalized product recommendations and relevant offers in real-time. Resulted in a 17% conversion rate lift   https://www.sessionai.com/wp-content/uploads/2023/04/Engage-on-my-terms.m4a “Solve my needs quickly” Identify friction and intercept with appropriate assistance. Stagger the type of assistance based on consumer’s propensity to buy and level of friction in-session. Resulted in a 161% lift in chat assisted digital orders   https://www.sessionai.com/wp-content/uploads/2023/04/Solve-my-needs-quickly.m4a Meet the speakers Diana Zaccardi SVP, digital marketing and base management Verizon Chris Paul VP digital Verizon Debjani Deb CEO and co-founder Session AI Solutions Convert anonymous traffic Reduce reliance on promos Increase margin Upsell and cross-sell Segment without customer data Industries Retail and Ecommerce Travel and Hospitality Telecom Why Session AI What is behavioral AI decisioning? How behavioral AI decisioning works Partners Resources Resource center Case studies Blog Contact San Jose, CA [email protected] (408) 502-7077 © 2026 Copyright All Rights Reserved Privacy Policy Use case - Convert anonymous traffic - Session AI Solutions Back By Use Case Convert anonymous traffic Reduce reliance on promos Increase margin Upsell and cross-sell Segment without customer data By Industry Retail and Ecommerce Travel and Hospitality Telecommunications By Role Ecommerce Marketing Operations Why Session AI Back What is behavioral AI decisioning? How behavioral AI decisioning works Partners Resources Back Resource center Case studies Blog Company Back About us Leadership Press Events Careers Contact us Login Request a demo USE CASE Convert anonymous traffic Every visitor could be your next customer. In-session marketing converts all traffic, including the anonymous. Request a demo The anonymous are now the majority Up to 90% of site visitors are anonymous, even with matching. In-session marketing converts both known and anonymous visitors without any personally identifiable information. Unknown traffic is breaking marketing strategies It’s harder than ever to know your audience. With the loss of third-party cookies, new privacy laws, and changing consumer preferences, methods that rely on identifying your visitors have become expensive—and don’t work as well as they used to. In-session marketing converts all traffic With in-session marketing from Session AI, you have a platform that improves conversion rates and revenue for all traffic—both anonymous and known. In-session marketing works without any customer data, so it’s naturally in sync with a privacy-first world. In-session marketing is the new strategy that meets the needs of online brands operating at scale. Predict and convert using visitor behavior Session AI’s patented technology uses the event stream data on your site. By observing the pattern of clicks for each visitor, your in-session marketing platform calculates that person’s likelihood to make a purchase, then delivers the best incentive in real time, raising overall conversion. Built-in A/B testing proves the results. No matter who they are, make your next visitor your next customer. Related resources How Session AI converts the anonymous More than 90% of visitors are anonymous. But retailers invest nearly all their conversion efforts on known traffic. It’s no wonder ecommerce is getting harder. Watch to learn more about the challenge of anonymous traffic and how Session AI can convert the anonymous in 5 clicks. Watch now Forever 21’s AI journey: From broad promotions to targeted AI incentives Learn how Forever 21 uses behavioral AI to create better customer experiences – and improves conversion at the same time. Read now The Age of the Anonymous Ecommerce has has gained an increasing share of the retail market year over year, however online shoppers have become increasingly anonymous during that same period. Read this guide to learn how you can convert anonymous shoppers using AI. Read now Solutions Convert anonymous traffic Reduce reliance on promos Increase margin Upsell and cross-sell Segment without customer data Industries Retail and Ecommerce Travel and Hospitality Telecom Why Session AI What is behavioral AI decisioning? How behavioral AI decisioning works Partners Resources Resource center Case studies Blog Contact San Jose, CA [email protected] (408) 502-7077 © 2026 Copyright All Rights Reserved Privacy Policy Contact - Session AI Solutions Back By Use Case Convert anonymous traffic Reduce reliance on promos Increase margin Upsell and cross-sell Segment without customer data By Industry Retail and Ecommerce Travel and Hospitality Telecommunications By Role Ecommerce Marketing Operations Why Session AI Back What is behavioral AI decisioning? How behavioral AI decisioning works Partners Resources Back Resource center Case studies Blog Company Back About us Leadership Press Events Careers Contact us Login Request a demo Contact us If you want to learn more about Session AI and our solutions, please fill out the contact form below and any one of us from the Marketing team will reach out to you. Name (Required) First name Last name Email (Required) Company name Phone Comments Solutions Convert anonymous traffic Reduce reliance on promos Increase margin Upsell and cross-sell Segment without customer data Industries Retail and Ecommerce Travel and Hospitality Telecom Why Session AI What is behavioral AI decisioning? How behavioral AI decisioning works Partners Resources Resource center Case studies Blog Contact San Jose, CA [email protected] (408) 502-7077 © 2026 Copyright All Rights Reserved Privacy Policy