◈ Homepage — http://www.synergyconsultants.com/Press Alt+1 for screen-reader mode, Alt+0 to cancel Accessibility Screen-Reader Guide, Feedback, and Issue Reporting | New window Services Who We Serve Clients About Resources Contact SHAPING success stories IN THE RESTAURANT INDUSTRY For over 30 years, we have been the go-to consulting resource for the food service industry. From concept development to profitable solutions, we close the gap between vision and reality. Schedule Your Consultation SERVING excellence ACROSS THE FOOD SERVICE LANDSCAPE Restaurant Chains Independent Operators Investors Food Service Startups THE leading TEAM IN RESTAURANT CONSULTING 0 Average Star Rating on Google 0 + Chains Helped 0 + Years in Business 0 + Restaurants Improved CRAFTING CLIENT SUCCESS  FOR OVER THREE DECADES “Over 14 SKUs were eliminated, ticket times improved by over 4 minutes, and sales increased by 11%” See More Case Studies “Sales grew from 1.3 million to 3.8 million and prime operating expenses went from 78% to 62%” See More Testimonials “We went from a $3.9 million facility to a $4.3 million facility. -Gilbert Tapia See More Testimonials Slide 2 of 3. LET'S TURN your dreams INTO REALITY Contact Us Restaurant Consultants SERVICES Restaurant Development & Startups Restaurant & Food Service Operations Training & Education WHO WE SERVE Restaurant Chains Independent Operators Food Service Startups Investors ABOUT CLIENTS RESOURCES Blogs FAQs Content & Video Library Podcast ©2026 Synergy Restaurant Consultants. All Rights Reserved. | Privacy Sign up for our newsletter to stay on top of industry trends Email: [email protected] Call: +1-888-861-9212 ◈ Interior Pages — 20 pages crawledWho We Serve Services Who We Serve Clients About Resources Restaurant Operations Development & Startups Training & Education Restaurant Chains Independent Operators Food Service Startups Investors Blog FAQs Podcast Content & Video Library Contact Services Restaurant Operations Development & Startups Training & Education Who We Serve Restaurant Chains Independent Operators Food Service Startups Investors Clients About Resources Blog FAQs Content & Video Library Contact serving Excellence across the food service landscape serving Excellence across the food service landscape Restaurant Chains Independent Operators Food Service Investors Startups Restaurant Chains The restaurant industry is more competitive than ever, and every dollar spent must deliver maximum returns. Restaurant chains can face challenges obtaining franchisee or operator buy-in to new initiatives, especially when operators feel their day-to-day business will be impacted. We’re here to bridge the gap between the corporate office and the stores. Our consultants draw on experience from years in the food service industry to achieve company goals in operationally efficient ways. We collaborate with your leadership team and your operators to optimize your chain’s menu potential, operating systems, labor efficiency, revenue streams, and more to help you boost bottom-line profit and achieve KPI targets. Get Started “Over 14 SKUs were eliminated, ticket times improved by over 4 minutes, and sales increased by 11%” See More Cases “Sales grew from 1.3 million to 3.8 million and prime operating expenses went from 78% to 62%” See More Cases “We went from a $3.9 million facility to a $4.3 million facility. -Gilbert Tapia See More Cases WHO WE SERVE Quick Service Fast Casual Full Service Multi-Unit and Franchise Restaurant Groups International Hospitality Groups Quick Service Fast Casual Full Service Multi-Unit and Franchise Restaurant Groups International Hospitality Groups View Case Study X Testimonial CASE STUDY Challenge Dunkin’ Donuts was looking to develop a new brand strategy to position the brand for long-term success in the changing competitive marketplace. Synergy collaborated with Dunkin’s team as well as their chosen design firm, market researchers and agencies as the food service designer and efficiency expert. Solution Synergy was asked to find opportunities for improved efficiencies and ticket times at the stores, especially at the drive through, through operational and technological improvements to be executed in a new prototype. Synergy completed an assessment of multiple franchise locations and formats in several regions of the U.S. to survey challenges to operations and opportunities for improved throughput and service through efficient back of house design and IT system architecture for the new prototype. The team identified operational efficiencies and alternative production systems to improve productivity and throughput, including an assessment of kitchen commissary operations to reduce complexity that could be executed at existing locations to improve ticket times. Outcome & Benefits Ultimately, Synergy delivered a new technology system topography, new kitchen and back of house design with equipment specs for cold brew on tap and a robust beverage system. Our team collaborated with other design and consumer research consultants to create a new brand strategy and develop a cohesive new guest experience and prototype including: -An exclusive On-the-Go drive-thru lane lets DD Perks® members who order ahead via Dunkin’s Mobile App bypass the ordering lane and merge straight into the line for the pickup window. -Fully-integrated digital kiosks, guests will choose to order with or without the help of a crew member -New equipment to support a beverage-forward repositioning of the brand to include cold brew on tap, new sightlines for the beverage equipment and improved guest experience Our Proven Strategies: Turning Challenges into Opportunities Optimize Your Restaurant PROBLEM DECLINING OR FLAT SALES The pressure to show improving quarterly metrics doesn’t let up. SOLUTION AN ACHIEVABLE ACTION PLAN We’ll help you set realistic goals for your franchise and determine exactly what it will take to get there. PROBLEM COMPETITIVE PRESSURE Demands on customers’ time and attention make it hard to break through the noise. SOLUTION STRENGTHEN YOUR CONCEPT Capitalize on your concept's uniqueness and make sure it shines through at every customer touchpoint. PROBLEM RISING COSTS Labor, raw materials and operating costs are squeezing already-tight margins. SOLUTION OPTIMIZE EVERYTHING Optimizing your labor management process, operations ­­and kitchen layout drastically reduce wasted time and resources, while reengineering your menu to develop higher margins. Independent Operators We have been privileged to work with some of the most successful national and regional chains in the foodservice industry. We apply this expertise to help independent operators confidently reach the next level. Stabilizing a single-unit operation or turning around a struggling chain requires a combination of creative culinary skills, operational expertise, smart financial and marketing strategies, along with focused restaurant leadership. After a thorough diagnostic assessment of your organization, we identify the elements that are holding your business back from peak financial performance. By connecting the dots between current and future operating systems, cost controls, food quality, price/value relationships and more, we collaborate with you to create a detailed action plan to improve efficiency and maximize your profitability. Get Started “Over 14 SKUs were eliminated, ticket times improved by over 4 minutes, and sales increased by 11%” See More Cases “Sales grew from 1.3 million to 3.8 million and prime operating expenses went from 78% to 62%” See More Cases “We went from a $3.9 million facility to a $4.3 million facility. -Gilbert Tapia See More Cases WHO WE SERVE Quick Service Ghost Kitchens Fast Casual Full Service Multi-Unit Operators Quick Service Ghost Kitchens Fast Casual Full Service Multi-Unit Operators View Testimonial X Testimonial Just wanted to reach out to tell you, synergy consultants is the best thing that happened to our business. You have such an amazing team! We are extremely excited to grow with you all. Thank you for having such an awesome and experienced team! We want you guys by our side for the life of our business. BTW when we first spoke our sales were $40,000/week and now we are doing close to $70,000/week. With your team as our mentor we are pretty certain our dream of franchising will come to reality. P.S Mike is not only great at what he does and helping us with the business but he also became our life coach. We are forever grateful for that! From the moment Mike and Shane walked into our restaurant, we knew that they would make a dramatic impact on our business. As a restaurant that opened during covid, we found that our quick success coupled with our lack of experience would eventually hinder our growth if we didn’t get help. An extensive search led us to the synergy consultants. Fast forward numerous zoom meetings later-Mike and Shane came in to our location, did a thorough assessment of what we needed to systemize our space and created a concrete action plan for their weeklong visit. From then on it was execution time- Mike and Shane shared their know how but also valued our input and made things work specifically for our space. Everything down to the checklists and spreadsheets were customized by them for us. They left us feeling empowered, providing us with all the tools that our team needs to succeed. Mike and Shane have made an incredible impact on our business and we couldn’t be more grateful. Thank you both for guiding our path to success and holding us accountable along the way- the resources and knowledge these guys have is invaluable. ‍ CAS Who We Serve Services Who We Serve Clients About Resources Restaurant Operations Development & Startups Training & Education Restaurant Chains Independent Operators Food Service Startups Investors Blog FAQs Podcast Content & Video Library Contact Services Restaurant Operations Development & Startups Training & Education Who We Serve Restaurant Chains Independent Operators Food Service Startups Investors Clients About Resources Blog FAQs Content & Video Library Contact serving Excellence across the food service landscape serving Excellence across the food service landscape Restaurant Chains Independent Operators Food Service Investors Startups Restaurant Chains The restaurant industry is more competitive than ever, and every dollar spent must deliver maximum returns. Restaurant chains can face challenges obtaining franchisee or operator buy-in to new initiatives, especially when operators feel their day-to-day business will be impacted. We’re here to bridge the gap between the corporate office and the stores. Our consultants draw on experience from years in the food service industry to achieve company goals in operationally efficient ways. We collaborate with your leadership team and your operators to optimize your chain’s menu potential, operating systems, labor efficiency, revenue streams, and more to help you boost bottom-line profit and achieve KPI targets. Get Started “Over 14 SKUs were eliminated, ticket times improved by over 4 minutes, and sales increased by 11%” See More Cases “Sales grew from 1.3 million to 3.8 million and prime operating expenses went from 78% to 62%” See More Cases “We went from a $3.9 million facility to a $4.3 million facility. -Gilbert Tapia See More Cases WHO WE SERVE Quick Service Fast Casual Full Service Multi-Unit and Franchise Restaurant Groups International Hospitality Groups Quick Service Fast Casual Full Service Multi-Unit and Franchise Restaurant Groups International Hospitality Groups View Case Study X Testimonial CASE STUDY Challenge Dunkin’ Donuts was looking to develop a new brand strategy to position the brand for long-term success in the changing competitive marketplace. Synergy collaborated with Dunkin’s team as well as their chosen design firm, market researchers and agencies as the food service designer and efficiency expert. Solution Synergy was asked to find opportunities for improved efficiencies and ticket times at the stores, especially at the drive through, through operational and technological improvements to be executed in a new prototype. Synergy completed an assessment of multiple franchise locations and formats in several regions of the U.S. to survey challenges to operations and opportunities for improved throughput and service through efficient back of house design and IT system architecture for the new prototype. The team identified operational efficiencies and alternative production systems to improve productivity and throughput, including an assessment of kitchen commissary operations to reduce complexity that could be executed at existing locations to improve ticket times. Outcome & Benefits Ultimately, Synergy delivered a new technology system topography, new kitchen and back of house design with equipment specs for cold brew on tap and a robust beverage system. Our team collaborated with other design and consumer research consultants to create a new brand strategy and develop a cohesive new guest experience and prototype including: -An exclusive On-the-Go drive-thru lane lets DD Perks® members who order ahead via Dunkin’s Mobile App bypass the ordering lane and merge straight into the line for the pickup window. -Fully-integrated digital kiosks, guests will choose to order with or without the help of a crew member -New equipment to support a beverage-forward repositioning of the brand to include cold brew on tap, new sightlines for the beverage equipment and improved guest experience Our Proven Strategies: Turning Challenges into Opportunities Optimize Your Restaurant PROBLEM DECLINING OR FLAT SALES The pressure to show improving quarterly metrics doesn’t let up. SOLUTION AN ACHIEVABLE ACTION PLAN We’ll help you set realistic goals for your franchise and determine exactly what it will take to get there. PROBLEM COMPETITIVE PRESSURE Demands on customers’ time and attention make it hard to break through the noise. SOLUTION STRENGTHEN YOUR CONCEPT Capitalize on your concept's uniqueness and make sure it shines through at every customer touchpoint. PROBLEM RISING COSTS Labor, raw materials and operating costs are squeezing already-tight margins. SOLUTION OPTIMIZE EVERYTHING Optimizing your labor management process, operations ­­and kitchen layout drastically reduce wasted time and resources, while reengineering your menu to develop higher margins. Independent Operators We have been privileged to work with some of the most successful national and regional chains in the foodservice industry. We apply this expertise to help independent operators confidently reach the next level. Stabilizing a single-unit operation or turning around a struggling chain requires a combination of creative culinary skills, operational expertise, smart financial and marketing strategies, along with focused restaurant leadership. After a thorough diagnostic assessment of your organization, we identify the elements that are holding your business back from peak financial performance. By connecting the dots between current and future operating systems, cost controls, food quality, price/value relationships and more, we collaborate with you to create a detailed action plan to improve efficiency and maximize your profitability. Get Started “Over 14 SKUs were eliminated, ticket times improved by over 4 minutes, and sales increased by 11%” See More Cases “Sales grew from 1.3 million to 3.8 million and prime operating expenses went from 78% to 62%” See More Cases “We went from a $3.9 million facility to a $4.3 million facility. -Gilbert Tapia See More Cases WHO WE SERVE Quick Service Ghost Kitchens Fast Casual Full Service Multi-Unit Operators Quick Service Ghost Kitchens Fast Casual Full Service Multi-Unit Operators View Testimonial X Testimonial Just wanted to reach out to tell you, synergy consultants is the best thing that happened to our business. You have such an amazing team! We are extremely excited to grow with you all. Thank you for having such an awesome and experienced team! We want you guys by our side for the life of our business. BTW when we first spoke our sales were $40,000/week and now we are doing close to $70,000/week. With your team as our mentor we are pretty certain our dream of franchising will come to reality. P.S Mike is not only great at what he does and helping us with the business but he also became our life coach. We are forever grateful for that! From the moment Mike and Shane walked into our restaurant, we knew that they would make a dramatic impact on our business. As a restaurant that opened during covid, we found that our quick success coupled with our lack of experience would eventually hinder our growth if we didn’t get help. An extensive search led us to the synergy consultants. Fast forward numerous zoom meetings later-Mike and Shane came in to our location, did a thorough assessment of what we needed to systemize our space and created a concrete action plan for their weeklong visit. From then on it was execution time- Mike and Shane shared their know how but also valued our input and made things work specifically for our space. Everything down to the checklists and spreadsheets were customized by them for us. They left us feeling empowered, providing us with all the tools that our team needs to succeed. Mike and Shane have made an incredible impact on our business and we couldn’t be more grateful. Thank you both for guiding our path to success and holding us accountable along the way- the resources and knowledge these guys have is invaluable. ‍ CAS Who We Serve Services Who We Serve Clients About Resources Restaurant Operations Development & Startups Training & Education Restaurant Chains Independent Operators Food Service Startups Investors Blog FAQs Podcast Content & Video Library Contact Services Restaurant Operations Development & Startups Training & Education Who We Serve Restaurant Chains Independent Operators Food Service Startups Investors Clients About Resources Blog FAQs Content & Video Library Contact serving Excellence across the food service landscape serving Excellence across the food service landscape Restaurant Chains Independent Operators Food Service Investors Startups Restaurant Chains The restaurant industry is more competitive than ever, and every dollar spent must deliver maximum returns. Restaurant chains can face challenges obtaining franchisee or operator buy-in to new initiatives, especially when operators feel their day-to-day business will be impacted. We’re here to bridge the gap between the corporate office and the stores. Our consultants draw on experience from years in the food service industry to achieve company goals in operationally efficient ways. We collaborate with your leadership team and your operators to optimize your chain’s menu potential, operating systems, labor efficiency, revenue streams, and more to help you boost bottom-line profit and achieve KPI targets. Get Started “Over 14 SKUs were eliminated, ticket times improved by over 4 minutes, and sales increased by 11%” See More Cases “Sales grew from 1.3 million to 3.8 million and prime operating expenses went from 78% to 62%” See More Cases “We went from a $3.9 million facility to a $4.3 million facility. -Gilbert Tapia See More Cases WHO WE SERVE Quick Service Fast Casual Full Service Multi-Unit and Franchise Restaurant Groups International Hospitality Groups Quick Service Fast Casual Full Service Multi-Unit and Franchise Restaurant Groups International Hospitality Groups View Case Study X Testimonial CASE STUDY Challenge Dunkin’ Donuts was looking to develop a new brand strategy to position the brand for long-term success in the changing competitive marketplace. Synergy collaborated with Dunkin’s team as well as their chosen design firm, market researchers and agencies as the food service designer and efficiency expert. Solution Synergy was asked to find opportunities for improved efficiencies and ticket times at the stores, especially at the drive through, through operational and technological improvements to be executed in a new prototype. Synergy completed an assessment of multiple franchise locations and formats in several regions of the U.S. to survey challenges to operations and opportunities for improved throughput and service through efficient back of house design and IT system architecture for the new prototype. The team identified operational efficiencies and alternative production systems to improve productivity and throughput, including an assessment of kitchen commissary operations to reduce complexity that could be executed at existing locations to improve ticket times. Outcome & Benefits Ultimately, Synergy delivered a new technology system topography, new kitchen and back of house design with equipment specs for cold brew on tap and a robust beverage system. Our team collaborated with other design and consumer research consultants to create a new brand strategy and develop a cohesive new guest experience and prototype including: -An exclusive On-the-Go drive-thru lane lets DD Perks® members who order ahead via Dunkin’s Mobile App bypass the ordering lane and merge straight into the line for the pickup window. -Fully-integrated digital kiosks, guests will choose to order with or without the help of a crew member -New equipment to support a beverage-forward repositioning of the brand to include cold brew on tap, new sightlines for the beverage equipment and improved guest experience Our Proven Strategies: Turning Challenges into Opportunities Optimize Your Restaurant PROBLEM DECLINING OR FLAT SALES The pressure to show improving quarterly metrics doesn’t let up. SOLUTION AN ACHIEVABLE ACTION PLAN We’ll help you set realistic goals for your franchise and determine exactly what it will take to get there. PROBLEM COMPETITIVE PRESSURE Demands on customers’ time and attention make it hard to break through the noise. SOLUTION STRENGTHEN YOUR CONCEPT Capitalize on your concept's uniqueness and make sure it shines through at every customer touchpoint. PROBLEM RISING COSTS Labor, raw materials and operating costs are squeezing already-tight margins. SOLUTION OPTIMIZE EVERYTHING Optimizing your labor management process, operations ­­and kitchen layout drastically reduce wasted time and resources, while reengineering your menu to develop higher margins. Independent Operators We have been privileged to work with some of the most successful national and regional chains in the foodservice industry. We apply this expertise to help independent operators confidently reach the next level. Stabilizing a single-unit operation or turning around a struggling chain requires a combination of creative culinary skills, operational expertise, smart financial and marketing strategies, along with focused restaurant leadership. After a thorough diagnostic assessment of your organization, we identify the elements that are holding your business back from peak financial performance. By connecting the dots between current and future operating systems, cost controls, food quality, price/value relationships and more, we collaborate with you to create a detailed action plan to improve efficiency and maximize your profitability. Get Started “Over 14 SKUs were eliminated, ticket times improved by over 4 minutes, and sales increased by 11%” See More Cases “Sales grew from 1.3 million to 3.8 million and prime operating expenses went from 78% to 62%” See More Cases “We went from a $3.9 million facility to a $4.3 million facility. -Gilbert Tapia See More Cases WHO WE SERVE Quick Service Ghost Kitchens Fast Casual Full Service Multi-Unit Operators Quick Service Ghost Kitchens Fast Casual Full Service Multi-Unit Operators View Testimonial X Testimonial Just wanted to reach out to tell you, synergy consultants is the best thing that happened to our business. You have such an amazing team! We are extremely excited to grow with you all. Thank you for having such an awesome and experienced team! We want you guys by our side for the life of our business. BTW when we first spoke our sales were $40,000/week and now we are doing close to $70,000/week. With your team as our mentor we are pretty certain our dream of franchising will come to reality. P.S Mike is not only great at what he does and helping us with the business but he also became our life coach. We are forever grateful for that! From the moment Mike and Shane walked into our restaurant, we knew that they would make a dramatic impact on our business. As a restaurant that opened during covid, we found that our quick success coupled with our lack of experience would eventually hinder our growth if we didn’t get help. An extensive search led us to the synergy consultants. Fast forward numerous zoom meetings later-Mike and Shane came in to our location, did a thorough assessment of what we needed to systemize our space and created a concrete action plan for their weeklong visit. From then on it was execution time- Mike and Shane shared their know how but also valued our input and made things work specifically for our space. Everything down to the checklists and spreadsheets were customized by them for us. They left us feeling empowered, providing us with all the tools that our team needs to succeed. Mike and Shane have made an incredible impact on our business and we couldn’t be more grateful. Thank you both for guiding our path to success and holding us accountable along the way- the resources and knowledge these guys have is invaluable. ‍ CAS Restaurant Consulting Services FAQ | Foodservice Consultants Services Who We Serve Clients About Resources Restaurant Operations Development & Startups Training & Education Restaurant Chains Independent Operators Food Service Startups Investors Blog FAQs Podcast Content & Video Library Contact Services Restaurant Operations Development & Startups Training & Education Who We Serve Restaurant Chains Independent Operators Food Service Startups Investors Clients About Resources Blog FAQs Content & Video Library Contact FAQs We know that it can be difficult to choose a consulting partner so we have put together some frequently asked questions as a quick guide. If you have any further inquiries, please don’t hesitate to contact us directly. What do restaurant consultants do? A restaurant consulting group is a team of industry experts who provide specialized guidance and support to restaurant owners and operators as well as startups. They offer a range of services such as menu development, operations analysis, staff training, technology strategies, and financial planning to help restaurants improve their efficiency, profitability, and overall performance. Learn how our restaurant consultants support operators worldwide with menu development, operations analysis, training, tech strategy, and profitability planning. How can a restaurant consulting group help me or my restaurant? Our restaurant consulting group brings extensive knowledge and experience to the table. We can assist with just about every aspect of restaurant operations and start ups, including concept development, menu engineering, operational optimization, cost control, product R&D, customer experience enhancement, and kitchen design. Our objective is to help you overcome challenges, maximize your potential, and achieve long-term success in the competitive restaurant industry. For independent operators and chains, we typically start with an operations assessment as a first step in creating an action plan. For start ups, we usually begin with our proven concept development process to establish the critical details of the concept. Our restaurant consulting services help improve operational efficiency, cost control, guest experience, and kitchen flow—whether you’re an independent operator or a chain. Do you work with all types of restaurants? Yes, our restaurant consulting group caters to all types of restaurants, ranging from fine dining establishments to quick-service restaurants, cafes, bars, national chains and everything in between. We have expertise in various cuisines, service models, and operational formats. Our team will tailor our services to meet the specific needs of your restaurant, regardless of its size or style. We work with fine dining, fast casual, QSR, cafes, bars, and multi-unit brands—tailoring restaurant consulting to your service model and growth goals. How do I get started with your restaurant consulting services? To get started, simply reach out to us via phone, email, or through our website's contact form. We will promptly respond and schedule an initial consultation to discuss your goals, challenges, and requirements. During this consultation, we will gather information about your restaurant and determine the best approach to assist you. Our team will then propose a customized plan for your specific needs that is designed to help you achieve your goals. Contact our team to schedule a restaurant consulting consultation and get a clear action plan for operations, training, menu strategy, or restaurant development. Can you help me start a new restaurant? Absolutely! Our restaurant consulting group specializes in assisting restaurant start-ups . We understand the unique challenges and complexities involved in launching a new restaurant, and we are here to provide comprehensive support throughout the process. We can assist you in developing a compelling and marketable restaurant concept that aligns with your vision and target audience. We'll work with you to refine your concept, menu, branding, and overall strategy to set a strong foundation for success. If desired, our consultants will guide you through operational setup, including establishing efficient workflows, selecting appropriate equipment, implementing technology solutions, and developing standard operating procedures. We'll help you streamline operations from day one. Our restaurant startup consultants guide concept development, menu strategy, branding, systems, and operational setup so you open with a scalable foundation. Will you help me train my staff? Yes, staff training is a fundamental aspect of our services. We believe that well-trained staff members are vital to providing exceptional customer service and maintaining operational efficiency. Our knowledgeable team will conduct comprehensive training sessions covering best practices in service standards, menu knowledge, upselling techniques, conflict resolution, efficient kitchen operations and more. Restaurant staff training can improve service consistency, upselling, speed of service, and team confidence—especially during openings, relaunches, or growth phases. What factors should I consider when choosing a consulting partner? Reputation and credibility, past client work , reviews and testimonials should all be taken into consideration when choosing a consulting firm. You should also expect transparency of process and achievable project goals in a detailed proposal with clear deliverables. Most importantly, you should feel comfortable when communicating with your consulting partner, it is essential to have frank conversations and trust. Choose a restaurant consulting firm with proven processes, clear deliverables, and relevant experience in your segment—plus strong communication throughout the engagement. What are your fees and pricing structure? Our fees and pricing structure depend on the scope and complexity of the project. Each engagement is unique, and we will provide you with a detailed proposal outlining the services to be provided along with the associated costs. We are committed to offering competitive and transparent pricing while delivering high-quality services that provide excellent value for your investment. Restaurant consulting pricing is typically based on scope, timeline, and deliverables—so you get a clear proposal and measurable outcomes before work begins. Can I hire your restaurant consulting group for ongoing support? Certainly! We offer ongoing support to ensure that your restaurant continues to thrive even after the initial engagement. Whether you need periodic check-ins, management coaching, or assistance with new initiatives, we are here to support you. We aim to build long-term partnerships with our clients, providing continuous guidance to help you navigate the evolving restaurant landscape. Ongoing restaurant consulting support helps operators stay on track with KPIs, labor strategy, menu performance, and leadership coaching as the business evolves. Restaurant Consultants SERVICES SERVICES Restaurant Development & Startups Restaurant & Food Service Operations Training & Education WHO WE SERVE WHO WE SERVE Restaurant Chains Independent Operators Food Service Startups Investors ABOUT CLIENTS RESOURCES RESOURCES Blogs FAQs Content & Video Library Podcast ©2026 Synergy Restaurant Consultants. All Rights Reserved. | Privacy Sign up for our newsletter to stay on top of industry trends Thank you! Your submission has been received! Oops! Something went wrong while submitting the form. Email: [email protected] Call: +1-888-861-9212 ©2023 Synergy Restaurant Consultants. All Rights Reserved. | Privacy Services | Training & Development Services Who We Serve Clients About Resources Restaurant Operations Development & Startups Training & Education Restaurant Chains Independent Operators Food Service Startups Investors Blog FAQs Podcast Content & Video Library Contact Services Restaurant Operations Development & Startups Training & Education Who We Serve Restaurant Chains Independent Operators Food Service Startups Investors Clients About Resources Blog FAQs Content & Video Library Contact training & EDUCATION Improve operations, increase efficiency, and lock in your competitive edge with expert-created restaurant training and tools. Elevate your management style with leadership coaching designed to empower you and your team to lead with confidence and strategic insight. Contact Us training & development Improve operations, increase efficiency, and lock in your competitive edge with expert-created restaurant training and tools. Elevate your management style with leadership coaching designed to empower you and your team to lead with confidence and strategic insight. Contact Us leadership coaching Services X Services Management Coaching Executive Coaching Retained Advisory Corporate Culture Building Outsourced Departments and Fractional Staff Certified Manager Course, Synergy U Back of House Coaching Startup Coaching CLOSE Custom Training Programs Services X Services Strategic Planning For Best Practices Standards Training Materials & Systems Foodservice Leadership Training Digital Training Programs Culinary Training CLOSE Restaurant Management Training Course Services X Services Self Paced Online Learning for Management Best Practices Video Lessons and Progress Quizzes Toolkit of Editable Operations Forms and Checklists Management Certification CLOSE Restaurant Consultants SERVICES SERVICES Restaurant Development & Startups Restaurant & Food Service Operations Training & Education WHO WE SERVE WHO WE SERVE Restaurant Chains Independent Operators Food Service Startups Investors ABOUT CLIENTS RESOURCES RESOURCES Blogs FAQs Content & Video Library Podcast ©2026 Synergy Restaurant Consultants. All Rights Reserved. | Privacy Sign up for our newsletter to stay on top of industry trends Thank you! Your submission has been received! Oops! Something went wrong while submitting the form. Email: [email protected] Call: +1-888-861-9212 ©2023 Synergy Restaurant Consultants. All Rights Reserved. | Privacy Restaurant Consultants, Consulting Firm Foodservice Services Who We Serve Clients About Resources Restaurant Operations Development & Startups Training & Education Restaurant Chains Independent Operators Food Service Startups Investors Blog FAQs Podcast Content & Video Library Contact Services Restaurant Operations Development & Startups Training & Education Who We Serve Restaurant Chains Independent Operators Food Service Startups Investors Clients About Resources Blog FAQs Content & Video Library Contact BEYOND the plate Established in 1988, we embarked on a journey fueled by a passion for food and remarkable dining experiences. With over three decades of expertise, we have emerged as an adept leader in the industry, each chapter filled with valuable insights and tailored solutions to navigate the unique challenges of this ever-evolving field. Our philosophy centers around innovation and industry insight, empowering clients to thrive in a dynamic culinary landscape. More than consultants, we are companions on your unique culinary adventure. From the initial spark of an idea to the full realization of a restaurant dream, we engage in a hands-on collaboration and navigate every step, transforming aspirations into tangible realities. At Synergy, we foster an environment where knowledge and an entrepreneurial spirit converge with a network of industry experts and seasoned professionals. Having collaborated with some of the nation's largest restaurant groups and food service operators, we continue to apply innovation and elevate industry standards. 1988 1993 2000 2007 2008 2011 2012 2016 2017 2018 2020 1988 Dean launches Synergy Restaurant Consultants, focused on operator and supplier menu innovation starting with Nabisco and Chiquita. Danny joins a year later and the partners rely on time spent at 150+ restaurant kitchens to share insights on overcoming operational difficulties and commercializing recipes to create consistent products for national use. 1993 Dean & Danny’s Custom Seasonings is launched to help chain operators deliver memorable flavors in simple ways. Disney purchases seasoning blends for two restaurants and requests products to be packaged for retail sales at the park. 2000 Recognized as a leader in the industry, Dean was invited to present about menu trends at the Multi-Unit Foodservice Operators Conference (MUFSO). Two years later, Dean and Danny are in demand as presenters at multiple industry events, including The Menu’s conference. 2007 Dean and Danny are asked to be contributing writers forecasting trends for Flavor and Plate magazines. 2008 Synergy completes 20 years of practice and grows the team to include experts in other areas of the industry, such as design, marketing, HR and supply chain management. 2011 The expanded Synergy team partners with industry leaders such as TGI Fridays to create an efficient new prototype, and Mike Roberts, former president of McDonald’s, retains Synergy to help develop and launch LYFE Kitchen, voted by Nation’s Restaurant News as Hot Concept of the Year 2014 in Fast Casual. 2012 Synergy goes international and works with clients in Guatemala, Mexico, Indonesia, Kuwait, and beyond. 2016 Moving beyond restaurants, The Mayo Clinic retains Synergy to develop a new concept for its outpatient dining facility, helping to change food service in healthcare. USMA at West Point Military retains Synergy to develop its officers’ catering program. 2017 Synergy is recognized for efficient design by several industry journals, including Foodservice Equipment Records for creating ergonomic and energy-efficient designs for the heart of the house for Pollo Campero and other operators. 2018 The Synergy leadership team is invited to present at several conferences, including the Multi-Unit Foodservice Equipment Symposium, Chain Operators Exchange, Urban Land Institute, and The Pizza Expo. 2020 Synergy provides free tools and strategies for operators working remotely during the pandemic shutdown to help restaurants pivot through the most challenging time in the industry. 1988 1993 2000 2007 2008 2011 2012 2016 2017 2018 2020 1988 Dean launches Synergy Restaurant Consultants, focused on operator and supplier menu innovation starting with Nabisco and Chiquita. Danny joins a year later and the partners rely on time spent at 150+ restaurant kitchens to share insights on overcoming operational difficulties and commercializing recipes to create consistent products for national use. 1993 Dean & Danny’s Custom Seasonings is launched to help chain operators deliver memorable flavors in simple ways. Disney purchases seasoning blends for two restaurants and requests products to be packaged for retail sales at the park. 2000 Recognized as a leader in the industry, Dean was invited to present about menu trends at the Multi-Unit Foodservice Operators Conference (MUFSO). Two years later, Dean and Danny are in demand as presenters at multiple industry events, including The Menu’s conference. 2007 Dean and Danny are asked to be contributing writers forecasting trends for Flavor and Plate magazines. 2008 Synergy completes 20 years of practice and grows the team to include experts in other areas of the industry, such as design, marketing, HR and supply chain management. 2011 The expanded Synergy team partners with industry leaders such as TGI Fridays to create an efficient new prototype, and Mike Roberts, former president of McDonald’s, retains Synergy to help develop and launch LYFE Kitchen, voted by Nation’s Restaurant News as Hot Concept of the Year 2014 in Fast Casual. 2012 Synergy goes international and works with clients in Guatemala, Mexico, Indonesia, Kuwait, and beyond. 2016 Moving beyond restaurants, The Mayo Clinic retains Synergy to develop a new concept for its outpatient dining facility, helping to change food service in healthcare. USMA at West Point Military retains Synergy to develop its officers’ catering program. 2017 Synergy is recognized for efficient design by several industry journals, including Foodservice Equipment Records for creating ergonomic and energy-efficient designs for the heart of the house for Pollo Campero and other operators. 2018 The Synergy leadership team is invited to present at several conferences, including the Multi-Unit Foodservice Equipment Symposium, Chain Operators Exchange, Urban Land Institute, and The Pizza Expo. 2020 Synergy provides free tools and strategies for operators working remotely during the pandemic shutdown to help restaurants pivot through the most challenging time in the industry. Managing Partners Dean Small Founder & Managing Partner X Dean Small Founder & Managing Partner Dean Small, the founder and CEO of Synergy Restaurant Consultants, has more than 35 years of hands-on food service experience. In addition to leading Synergy for nearly three decades, he has owned and operated restaurants, bakeries, juice bars, and retail specialty food concepts. Upon graduating from the Culinary Institute of America (CIA), Dean completed a two-year culinary apprenticeship at Windows On The World, at the time the number one sales volume restaurant in the world, located atop the World Trade Center in New York City. During his apprenticeship, Dean also served as personal executive chef to former U.S. Secretary of State Henry Kissinger and former Vice President Nelson Rockefeller. In 1985, Dean became Director of Culinary Development and Purchasing Manager at El Torito Restaurants, which operated more than 220 units and 12 restaurant concepts, with operations grossing over $420 million. In 1988, Dean founded Synergy Restaurant Consultants to provide innovation and efficiency strategies to restaurants and food manufacturers. Since then, Synergy has been a food, beverage, and operations resource to over 225 national restaurant chains and independent operators. Dean earned a bachelor’s degree from Hofstra University and an AOS from the CIA. CLOSE Restaurant Consultants, Foodservice Consulting Firm Services Who We Serve Clients About Resources Restaurant Operations Development & Startups Training & Education Restaurant Chains Independent Operators Food Service Startups Investors Blog FAQs Podcast Content & Video Library Contact Services Restaurant Operations Development & Startups Training & Education Who We Serve Restaurant Chains Independent Operators Food Service Startups Investors Clients About Resources Blog FAQs Content & Video Library Contact shaping success stories in the restaurant industry For over 30 years, we have been the go-to consulting resource for the food service industry. From concept development to profitable solutions, we close the gap between vision and reality. Schedule Your Consultation shaping success stories in the restaurant industry For over 30 years, we have been the go-to consulting resource for the food service industry. From concept development to profitable solutions, we close the gap between vision and reality. Schedule Your Consultation Serving Excellence Across The Food Service Landscape Restaurant Chains Independent Operators Investors Food Service Startups THE leading TEAM IN RESTAURANT CONSULTING 0 Average Star Rating on Google 0 + Chains Helped 0 + Years in Business 0 + Restaurants Improved CRAFTING CLIENT SUCCESS FOR OVER THREE DECADES X Testimonial CASE STUDY Challenge Atria Senior Living faced the challenge of avoiding repetitive menu offerings in their dining rooms while also wanting to provide their chefs with the flexibility to tailor menus to local demographics and tastes. They needed a solution that would introduce variety and excitement to their menus without compromising on the consistency and quality of their foodservice across multiple locations. Solution Synergy Restaurant Consultants embarked on an extensive assessment, touring multiple Atria Senior Living locations across the country. This allowed the Synergy team to thoroughly evaluate their existing practices and identify areas for improvement. Based on the findings, comprehensive document outlining recommendations for a dynamic yet structured menu planning process was developed. This strategy aimed to strike a balance between innovation and consistency, ensuring that each location could offer unique and appealing menus while adhering to standardized procedures. Outcome & Benefits The new menu planning process features diverse and appealing menus that can be adapted to regional preferences. This not only enhances the dining experience for residents but also boosts employee satisfaction by empowering chefs to be creative and responsive to local tastes. X Testimonial CASE STUDY Challenge Prominent entrepreneurs in Oakdale, CA, acquired a former café with the vision of transforming it into an elevated yet approachable American grill. They faced several key challenges: redefining the café's concept and developing a unique, high-quality menu, designing the back-of-house, developing infrastructure to support the new concept, establishing efficient operating and training procedures for the new restaurant management team, creating comprehensive training materials and operating infrastructure, and ensuring a smooth launch with continued success. Solution To address these challenges, the entrepreneurs partnered with Synergy to leverage their expertise. Synergy's team meticulously crafted a new concept and developed a menu aimed at delivering a best-in-class dining experience. They designed the BOH layout and conducted a two-day strategic planning session with the new restaurant management team to establish robust operating and training procedures. All necessary training materials and operating systems were created, and Synergy trained the opening team on the menu items and procedures, ensuring they were well-prepared for the launch. Additionally, Synergy provided on-site support throughout the opening process and continued their support for a period of 90 days to guarantee a smooth and successful opening. Outcome & Benefits The collaboration between the Oakdale entrepreneurs and Synergy led to the successful transformation of the former café into an elevated American grill. The new grill featured a highly refined and appealing dining concept that attracted customers, a best-in-class menu that set it apart from competitors, and efficient operating procedures established through strategic planning. The well-trained team delivered exceptional service, and the smooth, successful launch was supported by ongoing on-site assistance, ensuring operational stability and growth during the critical initial period. This strategic partnership and comprehensive approach not only met but exceeded the entrepreneurs' vision, establishing the new grill as a standout dining destination in Oakdale, CA. X Testimonial CASE STUDY Challenge Pollo Campero sought a world-class kitchen design team to create a new kitchen prototype for its rapidly expanding concept. Synergy was tasked with reducing the kitchen’s footprint by 10% to remain competitive and increase real estate opportunities. In this redesign, Pollo Campero also hoped to incorporate both operational and energy efficiencies, further reducing kitchen labor as a product of the redesign. Solution Synergy first surveyed two different existing kitchen designs to understand current needs and use of space in a time-motion study, highlighting areas of improvement, kitchen shortcuts and recommended pieces of cutting-edge kitchen equipment. Synergy presented comprehensive strategic plan to provide a best-in-class and fully integrated POS, KDS, online/mobile order, call center, delivery dispatch and driver system, real-time Guest order updates, improved reporting and KPI scoreboard, and labor management systems. Synergy then helped build several new press-worthy kitchens and will be involved in retrofitting the new design into existing locations. Outcome & Benefits “We are getting a 90% customer-satisfaction rating on all points: food, quality, speed of service and accuracy of order. The new kitchen design has played a key role.” - Ricardo Castillo, V.P. of Operations X Testimonial I worked directly with the Synergy team over multiple operations, menu and concept development projects and as an extension of that collaboration, worked with Jim Campbell for about a year on improving the supply chain programs for Great Wolf Lodge. Jim and I worked well together and I always found his communication with both myself and other Great Wolf team members was excellent. Together we determined the best course for the supply chain project. Jim worked directly with vendors to complete a distribution analysis and ultimately he recommended we change our distributor resulting in approximately $200,000 in annual savings. When we agreed to go through the change in distributors, Jim managed the initial implementation. There were several other key individual product projects within supply chain that he worked on for Great Wolf. Product savings for new suppliers and renegotiated price agreements from existing price agreements amounted to $300,000. Key products in the product savings number were bacon, chicken tenders, fries, and eggs. Combined distribution and product savings came to $500,000 for our company. What was eye opening was that our new owners brought in two high profile consulting companies specifically for procurement. They estimated we had about a million in F&B savings that could be achieved in partnership by leveraging their other big brands. As they looked closer at ‘our spend’, they realized we are just super tight with our buying since we worked with Jim and Synergy. Bottom line is even these procurement consultants couldn’t find any more savings for us. I felt it is also important to mention as you navigated that agreement with USF and Foodbuy, we have managed to expand it and drive more savings so you should get the cred Clients Services Who We Serve Clients About Resources Restaurant Operations Development & Startups Training & Education Restaurant Chains Independent Operators Food Service Startups Investors Blog FAQs Podcast Content & Video Library Contact Services Restaurant Operations Development & Startups Training & Education Who We Serve Restaurant Chains Independent Operators Food Service Startups Investors Clients About Resources Blog FAQs Content & Video Library Contact CRAFTING SUCCESS By developing proven practical solutions based on real-world experience, we help food service businesses make lasting changes to increase efficiency and profitability. Contact Us CRAFTING SUCCESS By developing proven practical solutions based on real-world experience, we help food service businesses make lasting changes to increase efficiency and profitability. Contact Us TESTIMONIALS CASE STUDIES X Testimonial I worked directly with the Synergy team over multiple operations, menu and concept development projects and as an extension of that collaboration, worked with Jim Campbell for about a year on improving the supply chain programs for Great Wolf Lodge. Jim and I worked well together and I always found his communication with both myself and other Great Wolf team members was excellent. Together we determined the best course for the supply chain project. Jim worked directly with vendors to complete a distribution analysis and ultimately he recommended we change our distributor resulting in approximately $200,000 in annual savings. When we agreed to go through the change in distributors, Jim managed the initial implementation. There were several other key individual product projects within supply chain that he worked on for Great Wolf. Product savings for new suppliers and renegotiated price agreements from existing price agreements amounted to $300,000. Key products in the product savings number were bacon, chicken tenders, fries, and eggs. Combined distribution and product savings came to $500,000 for our company. What was eye opening was that our new owners brought in two high profile consulting companies specifically for procurement. They estimated we had about a million in F&B savings that could be achieved in partnership by leveraging their other big brands. As they looked closer at ‘our spend’, they realized we are just super tight with our buying since we worked with Jim and Synergy. Bottom line is even these procurement consultants couldn’t find any more savings for us. I felt it is also important to mention as you navigated that agreement with USF and Foodbuy, we have managed to expand it and drive more savings so you should get the credit here for setting that foundation which allowed Great Wolf Lodge save an additional $500K. Synergy exceeded expectations and we were very satisfied with the results. I would not hesitate to recommend them to other restaurateurs for operational or supply chain projects. ‍ CASE STUDY Challenge The woodland-themed hotel chain was losing significant money in foodservice and had low guest satisfaction scores due to food quality and the overall foodservice experience. Guests frequently brought their own food to the resort or left the property to purchase food elsewhere. The leadership team felt there was an opportunity to increase F&B spending on site by evaluating opportunities in the dining operations. Solution Synergy was brought in to help identify ways to improve food quality, optimize BOH operations, and to conduct a holistic operations and supply chain assessment of all units. The team identified operational efficiencies and alternative production systems to improve productivity and throughput, reduce complexity in the commissary and helped implement the corrective actions. In addition, Synergy took the leadership team through a discovery tour of their competitors to lay the foundation for concept development for three new F&B outlets that would support the brand’s overall positioning. Outcome & Benefits Upon completion of the initial due diligence phase, Synergy successfully rebranded the existing pizza concept to appeal to the target audience, developed a new full-service restaurant concept that leveraged the brand equity, drove increases in POR (per occupied room) revenues and saved the brand over $900,000 via renegotiating distributors and key supply chain products and helped turn negative guest satisfaction scores around. X Testimonial Just wanted to reach out to tell you, synergy consultants is the best thing that happened to our business. You have such an amazing team! We are extremely excited to grow with you all. Thank you for having such an awesome and experienced team! We want you guys by our side for the life of our business. BTW when we first spoke our sales were $40,000/week and now we are doing close to $70,000/week. With your team as our mentor we are pretty certain our dream of franchising will come to reality. P.S Mike is not only great at what he does and helping us with the business but he also became our life coach. We are forever grateful for that! From the moment Mike and Shane walked into our restaurant, we knew that they would make a dramatic impact on our business. As a restaurant that opened during covid, we found that our quick success coupled with our lack of experience would eventually hinder our growth if we didn’t get help. An extensive search led us to the synergy consultants. Fast forward numerous zoom meetings later-Mike and Shane came in to our location, did a thorough assessment of what we needed to systemize our space and created a concrete action plan for their weeklong visit. From then on it was execution time- Mike and Shane shared their know how but also valued our input and made things work specifically for our space. Everything down to the checklists and spreadsheets were customized by them for us. They left us feeling empowered, providing us with all the tools that our team needs to succeed. Mike and Shane have made an incredible impact on our business and we couldn’t be more grateful. Thank you both for guiding our path to success and holding us accountable along the way- the resources and knowledge these guys have is invaluable. ‍ CASE STUDY Challenge Solution Outcome & Benefits X Testimonial I am profoundly grateful to extend my heartfelt gratitude to Dean, Danny, Alan, Jeff, and the entire Synergy team for their unwavering dedication, perseverance, and boundless patience. These past years have been an incredible journey, one that my family and I will forever hold close to our hearts. Synergy’s exceptional service has consistently exceeded our expectations, with their commitment and care resonating deeply with us throughout our partnership. I am thrilled to share that, thanks to the strategic guidance and support from Synergy, we have successfully welcomed crucial leadership into our company—a feat that will undoubtedly shape our future growth and solidify our brand’s legacy. The remarkable individuals we’ve brought on board have already propelled us miles ahead of our initial expectations. Their wealth of knowledge and experience is a testament to Synergy’s ability to guide us in making pivotal decisions that drive our success. As we approach the final months of our partnership, I am confident that we will conquer any remaining challenges as we march toward the next phase of our journey. I want to extend a profound and sincere thank you to the entire Synergy team for the remarkable accomplishments we’ve achieved together. Your guidance has unquestionably set us on a path to a brighter future, enhancing not only our business but the very core of our family. In a personal note of gratitude, I would like to extend my deepest appreciation to Dean, Danny, Alan, and Jeff. Your unwavering support and belief in me have been instrumental to our success. Your dedication has gone above and beyond, and as we venture into the future, I know that you New Concept, Restaurant Development & Startups Consultants Services Who We Serve Clients About Resources Restaurant Operations Development & Startups Training & Education Restaurant Chains Independent Operators Food Service Startups Investors Blog FAQs Podcast Content & Video Library Contact Services Restaurant Operations Development & Startups Training & Education Who We Serve Restaurant Chains Independent Operators Food Service Startups Investors Clients About Resources Blog FAQs Content & Video Library Contact restaurant development & startups We specialize in transforming client inspiration into practical, profitable food and beverage businesses. Using proven processes that emphasize profitability and efficiency, we’ll help you develop the entire scope of your food service experience from the ground up and determine exactly what you need to make your dream a reality. Contact Us restaurant development & startups We specialize in transforming client inspiration into practical, profitable food and beverage businesses. Using proven processes that emphasize profitability and efficiency, we’ll help you develop the entire scope of your food service experience from the ground up and determine exactly what you need to make your dream a reality. Contact Us restaurant Concept & brand development Services X Services Foodservice & Restaurant Concept Development Brand Positioning Concept Book that Articulates the Vision Financial Modeling Space Planning Market Research & Feasibility Restaurant Business Plan & Pitch Deck Foodservice Research & Trends Discovery Tour Market Opportunity Analysis Consumer Research & Concept Testing CLOSE STARTUPS Services X Services Startup Advisory and Project Management Support Efficient Facility & Kitchen Design Menu & Recipe Development Management Recruiting Operations Systems and Process Development Financial Systems Advisory Technology Systems Supply Chain Set Up Support Training Systems Hands-on Restaurant Opening Support Launch Strategies CLOSE menu & recipe development Services X Services Food and Beverage R&D Recipe Engineering for Profit & Food Quality Culinary Training Sourcing Strategies Bar and Beverage Program Development Serviceware & Packaging Strategies Recipe Costing & Documentation Efficient Production Strategies LTO and Promotional Product Pipeline CLOSE foodservice amenities & community f&b programming Services X Services Food Service Planning For Developers & Landlords Multi-concept Facility Planning Master Plan Foodservice Development Community Needs Analysis Competitive Market Analysis Campus and Residential Dining Hotel and Hospitality Dining Retirement Community Dining Corporate Cafeteria and Beverage Systems Hands-on Restaurant Opening Support Launch Strategies CLOSE brand refresh Services X Services Brand & Concept Evaluation Competitive Analysis for Market Opportunity Target Market Research & Definition Brand and Concept Repositioning for Profitability Refresh Strategies & Budget Planning Change Management CLOSE New concept Development Product Alignment We begin by discussing your vision and ideas for the concept—including menu design, service model, desired launch location and decor direction—as well as your needs, budget and timeline. Research We then create a strategic list of competitive concepts to analyze on a Discovery Tour in either your home market or a saturated competitive market. Discovery Tour Together, we’ll spend a designated number of days on the Discovery Tour surveying the market and analyzing each concept. From ticket times to tableware, our detailed and collaborative process will illustrate best practices and failures. At this stage, we begin to understand unmet customer needs while also identifying new opportunities in the market. Strategy In an all-day brand positioning session, our restaurant consultants distill insights and ideas from the tour while brainstorming your concept’s look and feel. Together, we’ll formulate strategies ranging from the menu shell and pricing to equipment needs and space requirements. Documentation We develop and present you with comprehensive documentation that you’ll use to bring your concept to life. 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All Rights Reserved. | Privacy Sign up for our newsletter to stay on top of industry trends Thank you! Your submission has been received! Oops! Something went wrong while submitting the form. Email: [email protected] Call: +1-888-861-9212 ©2023 Synergy Restaurant Consultants. All Rights Reserved. | Privacy Contact Restaurant Consulting Company Services Who We Serve Clients About Resources Restaurant Operations Development & Startups Training & Education Restaurant Chains Independent Operators Food Service Startups Investors Blog FAQs Podcast Content & Video Library Contact Services Restaurant Operations Development & Startups Training & Education Who We Serve Restaurant Chains Independent Operators Food Service Startups Investors Clients About Resources Blog FAQs Content & Video Library Contact LET'S TURN your dreams INTO REALITY JOIN OUR COMMUNITY Become a part of our vibrant community and stay updated on the latest industry trends, insightful content, and exciting opportunities. Join us as we shape the future of branding together. Subscribe to Our Blog Request an initial consultation and help us better understand your needs. 📞Call us at +1 888-861-9212 or complete the form below. Restaurant Consultants SERVICES SERVICES Restaurant Development & Startups Restaurant & Food Service Operations Training & Education WHO WE SERVE WHO WE SERVE Restaurant Chains Independent Operators Food Service Startups Investors ABOUT CLIENTS RESOURCES RESOURCES Blogs FAQs Content & Video Library Podcast ©2026 Synergy Restaurant Consultants. All Rights Reserved. | Privacy Sign up for our newsletter to stay on top of industry trends Thank you! Your submission has been received! Oops! Something went wrong while submitting the form. Email: [email protected] Call: +1-888-861-9212 ©2023 Synergy Restaurant Consultants. All Rights Reserved. | Privacy document.addEventListener('DOMContentLoaded', function() { var formButton = document.getElementById('_form_45_submit'); if (formButton) { formButton.addEventListener('click', function() { gtag('event', 'form_button_click', { 'event_category': 'contact_form', 'event_label': 'activecampaign_contact_button' }); console.log('Form button click tracked.'); }); } }); Who We Serve Services Who We Serve Clients About Resources Restaurant Operations Development & Startups Training & Education Restaurant Chains Independent Operators Food Service Startups Investors Blog FAQs Podcast Content & Video Library Contact Services Restaurant Operations Development & Startups Training & Education Who We Serve Restaurant Chains Independent Operators Food Service Startups Investors Clients About Resources Blog FAQs Content & Video Library Contact serving Excellence across the food service landscape serving Excellence across the food service landscape Restaurant Chains Independent Operators Food Service Investors Startups Restaurant Chains The restaurant industry is more competitive than ever, and every dollar spent must deliver maximum returns. Restaurant chains can face challenges obtaining franchisee or operator buy-in to new initiatives, especially when operators feel their day-to-day business will be impacted. We’re here to bridge the gap between the corporate office and the stores. Our consultants draw on experience from years in the food service industry to achieve company goals in operationally efficient ways. We collaborate with your leadership team and your operators to optimize your chain’s menu potential, operating systems, labor efficiency, revenue streams, and more to help you boost bottom-line profit and achieve KPI targets. Get Started “Over 14 SKUs were eliminated, ticket times improved by over 4 minutes, and sales increased by 11%” See More Cases “Sales grew from 1.3 million to 3.8 million and prime operating expenses went from 78% to 62%” See More Cases “We went from a $3.9 million facility to a $4.3 million facility. -Gilbert Tapia See More Cases WHO WE SERVE Quick Service Fast Casual Full Service Multi-Unit and Franchise Restaurant Groups International Hospitality Groups Quick Service Fast Casual Full Service Multi-Unit and Franchise Restaurant Groups International Hospitality Groups View Case Study X Testimonial CASE STUDY Challenge Dunkin’ Donuts was looking to develop a new brand strategy to position the brand for long-term success in the changing competitive marketplace. Synergy collaborated with Dunkin’s team as well as their chosen design firm, market researchers and agencies as the food service designer and efficiency expert. Solution Synergy was asked to find opportunities for improved efficiencies and ticket times at the stores, especially at the drive through, through operational and technological improvements to be executed in a new prototype. Synergy completed an assessment of multiple franchise locations and formats in several regions of the U.S. to survey challenges to operations and opportunities for improved throughput and service through efficient back of house design and IT system architecture for the new prototype. The team identified operational efficiencies and alternative production systems to improve productivity and throughput, including an assessment of kitchen commissary operations to reduce complexity that could be executed at existing locations to improve ticket times. Outcome & Benefits Ultimately, Synergy delivered a new technology system topography, new kitchen and back of house design with equipment specs for cold brew on tap and a robust beverage system. Our team collaborated with other design and consumer research consultants to create a new brand strategy and develop a cohesive new guest experience and prototype including: -An exclusive On-the-Go drive-thru lane lets DD Perks® members who order ahead via Dunkin’s Mobile App bypass the ordering lane and merge straight into the line for the pickup window. -Fully-integrated digital kiosks, guests will choose to order with or without the help of a crew member -New equipment to support a beverage-forward repositioning of the brand to include cold brew on tap, new sightlines for the beverage equipment and improved guest experience Our Proven Strategies: Turning Challenges into Opportunities Optimize Your Restaurant PROBLEM DECLINING OR FLAT SALES The pressure to show improving quarterly metrics doesn’t let up. SOLUTION AN ACHIEVABLE ACTION PLAN We’ll help you set realistic goals for your franchise and determine exactly what it will take to get there. PROBLEM COMPETITIVE PRESSURE Demands on customers’ time and attention make it hard to break through the noise. SOLUTION STRENGTHEN YOUR CONCEPT Capitalize on your concept's uniqueness and make sure it shines through at every customer touchpoint. PROBLEM RISING COSTS Labor, raw materials and operating costs are squeezing already-tight margins. SOLUTION OPTIMIZE EVERYTHING Optimizing your labor management process, operations ­­and kitchen layout drastically reduce wasted time and resources, while reengineering your menu to develop higher margins. Independent Operators We have been privileged to work with some of the most successful national and regional chains in the foodservice industry. We apply this expertise to help independent operators confidently reach the next level. Stabilizing a single-unit operation or turning around a struggling chain requires a combination of creative culinary skills, operational expertise, smart financial and marketing strategies, along with focused restaurant leadership. After a thorough diagnostic assessment of your organization, we identify the elements that are holding your business back from peak financial performance. By connecting the dots between current and future operating systems, cost controls, food quality, price/value relationships and more, we collaborate with you to create a detailed action plan to improve efficiency and maximize your profitability. Get Started “Over 14 SKUs were eliminated, ticket times improved by over 4 minutes, and sales increased by 11%” See More Cases “Sales grew from 1.3 million to 3.8 million and prime operating expenses went from 78% to 62%” See More Cases “We went from a $3.9 million facility to a $4.3 million facility. -Gilbert Tapia See More Cases WHO WE SERVE Quick Service Ghost Kitchens Fast Casual Full Service Multi-Unit Operators Quick Service Ghost Kitchens Fast Casual Full Service Multi-Unit Operators View Testimonial X Testimonial Just wanted to reach out to tell you, synergy consultants is the best thing that happened to our business. You have such an amazing team! We are extremely excited to grow with you all. Thank you for having such an awesome and experienced team! We want you guys by our side for the life of our business. BTW when we first spoke our sales were $40,000/week and now we are doing close to $70,000/week. With your team as our mentor we are pretty certain our dream of franchising will come to reality. P.S Mike is not only great at what he does and helping us with the business but he also became our life coach. We are forever grateful for that! From the moment Mike and Shane walked into our restaurant, we knew that they would make a dramatic impact on our business. As a restaurant that opened during covid, we found that our quick success coupled with our lack of experience would eventually hinder our growth if we didn’t get help. An extensive search led us to the synergy consultants. Fast forward numerous zoom meetings later-Mike and Shane came in to our location, did a thorough assessment of what we needed to systemize our space and created a concrete action plan for their weeklong visit. From then on it was execution time- Mike and Shane shared their know how but also valued our input and made things work specifically for our space. Everything down to the checklists and spreadsheets were customized by them for us. They left us feeling empowered, providing us with all the tools that our team needs to succeed. Mike and Shane have made an incredible impact on our business and we couldn’t be more grateful. Thank you both for guiding our path to success and holding us accountable along the way- the resources and knowledge these guys have is invaluable. ‍ CAS Clients Services Who We Serve Clients About Resources Restaurant Operations Development & Startups Training & Education Restaurant Chains Independent Operators Food Service Startups Investors Blog FAQs Podcast Content & Video Library Contact Services Restaurant Operations Development & Startups Training & Education Who We Serve Restaurant Chains Independent Operators Food Service Startups Investors Clients About Resources Blog FAQs Content & Video Library Contact CRAFTING SUCCESS By developing proven practical solutions based on real-world experience, we help food service businesses make lasting changes to increase efficiency and profitability. Contact Us CRAFTING SUCCESS By developing proven practical solutions based on real-world experience, we help food service businesses make lasting changes to increase efficiency and profitability. Contact Us TESTIMONIALS CASE STUDIES X Testimonial I worked directly with the Synergy team over multiple operations, menu and concept development projects and as an extension of that collaboration, worked with Jim Campbell for about a year on improving the supply chain programs for Great Wolf Lodge. Jim and I worked well together and I always found his communication with both myself and other Great Wolf team members was excellent. Together we determined the best course for the supply chain project. Jim worked directly with vendors to complete a distribution analysis and ultimately he recommended we change our distributor resulting in approximately $200,000 in annual savings. When we agreed to go through the change in distributors, Jim managed the initial implementation. There were several other key individual product projects within supply chain that he worked on for Great Wolf. Product savings for new suppliers and renegotiated price agreements from existing price agreements amounted to $300,000. Key products in the product savings number were bacon, chicken tenders, fries, and eggs. Combined distribution and product savings came to $500,000 for our company. What was eye opening was that our new owners brought in two high profile consulting companies specifically for procurement. They estimated we had about a million in F&B savings that could be achieved in partnership by leveraging their other big brands. As they looked closer at ‘our spend’, they realized we are just super tight with our buying since we worked with Jim and Synergy. Bottom line is even these procurement consultants couldn’t find any more savings for us. I felt it is also important to mention as you navigated that agreement with USF and Foodbuy, we have managed to expand it and drive more savings so you should get the credit here for setting that foundation which allowed Great Wolf Lodge save an additional $500K. Synergy exceeded expectations and we were very satisfied with the results. I would not hesitate to recommend them to other restaurateurs for operational or supply chain projects. ‍ CASE STUDY Challenge The woodland-themed hotel chain was losing significant money in foodservice and had low guest satisfaction scores due to food quality and the overall foodservice experience. Guests frequently brought their own food to the resort or left the property to purchase food elsewhere. The leadership team felt there was an opportunity to increase F&B spending on site by evaluating opportunities in the dining operations. Solution Synergy was brought in to help identify ways to improve food quality, optimize BOH operations, and to conduct a holistic operations and supply chain assessment of all units. The team identified operational efficiencies and alternative production systems to improve productivity and throughput, reduce complexity in the commissary and helped implement the corrective actions. In addition, Synergy took the leadership team through a discovery tour of their competitors to lay the foundation for concept development for three new F&B outlets that would support the brand’s overall positioning. Outcome & Benefits Upon completion of the initial due diligence phase, Synergy successfully rebranded the existing pizza concept to appeal to the target audience, developed a new full-service restaurant concept that leveraged the brand equity, drove increases in POR (per occupied room) revenues and saved the brand over $900,000 via renegotiating distributors and key supply chain products and helped turn negative guest satisfaction scores around. X Testimonial Just wanted to reach out to tell you, synergy consultants is the best thing that happened to our business. You have such an amazing team! We are extremely excited to grow with you all. Thank you for having such an awesome and experienced team! We want you guys by our side for the life of our business. BTW when we first spoke our sales were $40,000/week and now we are doing close to $70,000/week. With your team as our mentor we are pretty certain our dream of franchising will come to reality. P.S Mike is not only great at what he does and helping us with the business but he also became our life coach. We are forever grateful for that! From the moment Mike and Shane walked into our restaurant, we knew that they would make a dramatic impact on our business. As a restaurant that opened during covid, we found that our quick success coupled with our lack of experience would eventually hinder our growth if we didn’t get help. An extensive search led us to the synergy consultants. Fast forward numerous zoom meetings later-Mike and Shane came in to our location, did a thorough assessment of what we needed to systemize our space and created a concrete action plan for their weeklong visit. From then on it was execution time- Mike and Shane shared their know how but also valued our input and made things work specifically for our space. Everything down to the checklists and spreadsheets were customized by them for us. They left us feeling empowered, providing us with all the tools that our team needs to succeed. Mike and Shane have made an incredible impact on our business and we couldn’t be more grateful. Thank you both for guiding our path to success and holding us accountable along the way- the resources and knowledge these guys have is invaluable. ‍ CASE STUDY Challenge Solution Outcome & Benefits X Testimonial I am profoundly grateful to extend my heartfelt gratitude to Dean, Danny, Alan, Jeff, and the entire Synergy team for their unwavering dedication, perseverance, and boundless patience. These past years have been an incredible journey, one that my family and I will forever hold close to our hearts. Synergy’s exceptional service has consistently exceeded our expectations, with their commitment and care resonating deeply with us throughout our partnership. I am thrilled to share that, thanks to the strategic guidance and support from Synergy, we have successfully welcomed crucial leadership into our company—a feat that will undoubtedly shape our future growth and solidify our brand’s legacy. The remarkable individuals we’ve brought on board have already propelled us miles ahead of our initial expectations. Their wealth of knowledge and experience is a testament to Synergy’s ability to guide us in making pivotal decisions that drive our success. As we approach the final months of our partnership, I am confident that we will conquer any remaining challenges as we march toward the next phase of our journey. I want to extend a profound and sincere thank you to the entire Synergy team for the remarkable accomplishments we’ve achieved together. Your guidance has unquestionably set us on a path to a brighter future, enhancing not only our business but the very core of our family. In a personal note of gratitude, I would like to extend my deepest appreciation to Dean, Danny, Alan, and Jeff. Your unwavering support and belief in me have been instrumental to our success. Your dedication has gone above and beyond, and as we venture into the future, I know that you Who We Serve Services Who We Serve Clients About Resources Restaurant Operations Development & Startups Training & Education Restaurant Chains Independent Operators Food Service Startups Investors Blog FAQs Podcast Content & Video Library Contact Services Restaurant Operations Development & Startups Training & Education Who We Serve Restaurant Chains Independent Operators Food Service Startups Investors Clients About Resources Blog FAQs Content & Video Library Contact serving Excellence across the food service landscape serving Excellence across the food service landscape Restaurant Chains Independent Operators Food Service Investors Startups Restaurant Chains The restaurant industry is more competitive than ever, and every dollar spent must deliver maximum returns. Restaurant chains can face challenges obtaining franchisee or operator buy-in to new initiatives, especially when operators feel their day-to-day business will be impacted. We’re here to bridge the gap between the corporate office and the stores. Our consultants draw on experience from years in the food service industry to achieve company goals in operationally efficient ways. We collaborate with your leadership team and your operators to optimize your chain’s menu potential, operating systems, labor efficiency, revenue streams, and more to help you boost bottom-line profit and achieve KPI targets. Get Started “Over 14 SKUs were eliminated, ticket times improved by over 4 minutes, and sales increased by 11%” See More Cases “Sales grew from 1.3 million to 3.8 million and prime operating expenses went from 78% to 62%” See More Cases “We went from a $3.9 million facility to a $4.3 million facility. -Gilbert Tapia See More Cases WHO WE SERVE Quick Service Fast Casual Full Service Multi-Unit and Franchise Restaurant Groups International Hospitality Groups Quick Service Fast Casual Full Service Multi-Unit and Franchise Restaurant Groups International Hospitality Groups View Case Study X Testimonial CASE STUDY Challenge Dunkin’ Donuts was looking to develop a new brand strategy to position the brand for long-term success in the changing competitive marketplace. Synergy collaborated with Dunkin’s team as well as their chosen design firm, market researchers and agencies as the food service designer and efficiency expert. Solution Synergy was asked to find opportunities for improved efficiencies and ticket times at the stores, especially at the drive through, through operational and technological improvements to be executed in a new prototype. Synergy completed an assessment of multiple franchise locations and formats in several regions of the U.S. to survey challenges to operations and opportunities for improved throughput and service through efficient back of house design and IT system architecture for the new prototype. The team identified operational efficiencies and alternative production systems to improve productivity and throughput, including an assessment of kitchen commissary operations to reduce complexity that could be executed at existing locations to improve ticket times. Outcome & Benefits Ultimately, Synergy delivered a new technology system topography, new kitchen and back of house design with equipment specs for cold brew on tap and a robust beverage system. Our team collaborated with other design and consumer research consultants to create a new brand strategy and develop a cohesive new guest experience and prototype including: -An exclusive On-the-Go drive-thru lane lets DD Perks® members who order ahead via Dunkin’s Mobile App bypass the ordering lane and merge straight into the line for the pickup window. -Fully-integrated digital kiosks, guests will choose to order with or without the help of a crew member -New equipment to support a beverage-forward repositioning of the brand to include cold brew on tap, new sightlines for the beverage equipment and improved guest experience Our Proven Strategies: Turning Challenges into Opportunities Optimize Your Restaurant PROBLEM DECLINING OR FLAT SALES The pressure to show improving quarterly metrics doesn’t let up. SOLUTION AN ACHIEVABLE ACTION PLAN We’ll help you set realistic goals for your franchise and determine exactly what it will take to get there. PROBLEM COMPETITIVE PRESSURE Demands on customers’ time and attention make it hard to break through the noise. SOLUTION STRENGTHEN YOUR CONCEPT Capitalize on your concept's uniqueness and make sure it shines through at every customer touchpoint. PROBLEM RISING COSTS Labor, raw materials and operating costs are squeezing already-tight margins. SOLUTION OPTIMIZE EVERYTHING Optimizing your labor management process, operations ­­and kitchen layout drastically reduce wasted time and resources, while reengineering your menu to develop higher margins. Independent Operators We have been privileged to work with some of the most successful national and regional chains in the foodservice industry. We apply this expertise to help independent operators confidently reach the next level. Stabilizing a single-unit operation or turning around a struggling chain requires a combination of creative culinary skills, operational expertise, smart financial and marketing strategies, along with focused restaurant leadership. After a thorough diagnostic assessment of your organization, we identify the elements that are holding your business back from peak financial performance. By connecting the dots between current and future operating systems, cost controls, food quality, price/value relationships and more, we collaborate with you to create a detailed action plan to improve efficiency and maximize your profitability. Get Started “Over 14 SKUs were eliminated, ticket times improved by over 4 minutes, and sales increased by 11%” See More Cases “Sales grew from 1.3 million to 3.8 million and prime operating expenses went from 78% to 62%” See More Cases “We went from a $3.9 million facility to a $4.3 million facility. -Gilbert Tapia See More Cases WHO WE SERVE Quick Service Ghost Kitchens Fast Casual Full Service Multi-Unit Operators Quick Service Ghost Kitchens Fast Casual Full Service Multi-Unit Operators View Testimonial X Testimonial Just wanted to reach out to tell you, synergy consultants is the best thing that happened to our business. You have such an amazing team! We are extremely excited to grow with you all. Thank you for having such an awesome and experienced team! We want you guys by our side for the life of our business. BTW when we first spoke our sales were $40,000/week and now we are doing close to $70,000/week. With your team as our mentor we are pretty certain our dream of franchising will come to reality. P.S Mike is not only great at what he does and helping us with the business but he also became our life coach. We are forever grateful for that! From the moment Mike and Shane walked into our restaurant, we knew that they would make a dramatic impact on our business. As a restaurant that opened during covid, we found that our quick success coupled with our lack of experience would eventually hinder our growth if we didn’t get help. An extensive search led us to the synergy consultants. Fast forward numerous zoom meetings later-Mike and Shane came in to our location, did a thorough assessment of what we needed to systemize our space and created a concrete action plan for their weeklong visit. From then on it was execution time- Mike and Shane shared their know how but also valued our input and made things work specifically for our space. Everything down to the checklists and spreadsheets were customized by them for us. They left us feeling empowered, providing us with all the tools that our team needs to succeed. Mike and Shane have made an incredible impact on our business and we couldn’t be more grateful. Thank you both for guiding our path to success and holding us accountable along the way- the resources and knowledge these guys have is invaluable. ‍ CAS Who We Serve Services Who We Serve Clients About Resources Restaurant Operations Development & Startups Training & Education Restaurant Chains Independent Operators Food Service Startups Investors Blog FAQs Podcast Content & Video Library Contact Services Restaurant Operations Development & Startups Training & Education Who We Serve Restaurant Chains Independent Operators Food Service Startups Investors Clients About Resources Blog FAQs Content & Video Library Contact serving Excellence across the food service landscape serving Excellence across the food service landscape Restaurant Chains Independent Operators Food Service Investors Startups Restaurant Chains The restaurant industry is more competitive than ever, and every dollar spent must deliver maximum returns. Restaurant chains can face challenges obtaining franchisee or operator buy-in to new initiatives, especially when operators feel their day-to-day business will be impacted. We’re here to bridge the gap between the corporate office and the stores. Our consultants draw on experience from years in the food service industry to achieve company goals in operationally efficient ways. We collaborate with your leadership team and your operators to optimize your chain’s menu potential, operating systems, labor efficiency, revenue streams, and more to help you boost bottom-line profit and achieve KPI targets. Get Started “Over 14 SKUs were eliminated, ticket times improved by over 4 minutes, and sales increased by 11%” See More Cases “Sales grew from 1.3 million to 3.8 million and prime operating expenses went from 78% to 62%” See More Cases “We went from a $3.9 million facility to a $4.3 million facility. -Gilbert Tapia See More Cases WHO WE SERVE Quick Service Fast Casual Full Service Multi-Unit and Franchise Restaurant Groups International Hospitality Groups Quick Service Fast Casual Full Service Multi-Unit and Franchise Restaurant Groups International Hospitality Groups View Case Study X Testimonial CASE STUDY Challenge Dunkin’ Donuts was looking to develop a new brand strategy to position the brand for long-term success in the changing competitive marketplace. Synergy collaborated with Dunkin’s team as well as their chosen design firm, market researchers and agencies as the food service designer and efficiency expert. Solution Synergy was asked to find opportunities for improved efficiencies and ticket times at the stores, especially at the drive through, through operational and technological improvements to be executed in a new prototype. Synergy completed an assessment of multiple franchise locations and formats in several regions of the U.S. to survey challenges to operations and opportunities for improved throughput and service through efficient back of house design and IT system architecture for the new prototype. The team identified operational efficiencies and alternative production systems to improve productivity and throughput, including an assessment of kitchen commissary operations to reduce complexity that could be executed at existing locations to improve ticket times. Outcome & Benefits Ultimately, Synergy delivered a new technology system topography, new kitchen and back of house design with equipment specs for cold brew on tap and a robust beverage system. Our team collaborated with other design and consumer research consultants to create a new brand strategy and develop a cohesive new guest experience and prototype including: -An exclusive On-the-Go drive-thru lane lets DD Perks® members who order ahead via Dunkin’s Mobile App bypass the ordering lane and merge straight into the line for the pickup window. -Fully-integrated digital kiosks, guests will choose to order with or without the help of a crew member -New equipment to support a beverage-forward repositioning of the brand to include cold brew on tap, new sightlines for the beverage equipment and improved guest experience Our Proven Strategies: Turning Challenges into Opportunities Optimize Your Restaurant PROBLEM DECLINING OR FLAT SALES The pressure to show improving quarterly metrics doesn’t let up. SOLUTION AN ACHIEVABLE ACTION PLAN We’ll help you set realistic goals for your franchise and determine exactly what it will take to get there. PROBLEM COMPETITIVE PRESSURE Demands on customers’ time and attention make it hard to break through the noise. SOLUTION STRENGTHEN YOUR CONCEPT Capitalize on your concept's uniqueness and make sure it shines through at every customer touchpoint. PROBLEM RISING COSTS Labor, raw materials and operating costs are squeezing already-tight margins. SOLUTION OPTIMIZE EVERYTHING Optimizing your labor management process, operations ­­and kitchen layout drastically reduce wasted time and resources, while reengineering your menu to develop higher margins. Independent Operators We have been privileged to work with some of the most successful national and regional chains in the foodservice industry. We apply this expertise to help independent operators confidently reach the next level. Stabilizing a single-unit operation or turning around a struggling chain requires a combination of creative culinary skills, operational expertise, smart financial and marketing strategies, along with focused restaurant leadership. After a thorough diagnostic assessment of your organization, we identify the elements that are holding your business back from peak financial performance. By connecting the dots between current and future operating systems, cost controls, food quality, price/value relationships and more, we collaborate with you to create a detailed action plan to improve efficiency and maximize your profitability. Get Started “Over 14 SKUs were eliminated, ticket times improved by over 4 minutes, and sales increased by 11%” See More Cases “Sales grew from 1.3 million to 3.8 million and prime operating expenses went from 78% to 62%” See More Cases “We went from a $3.9 million facility to a $4.3 million facility. -Gilbert Tapia See More Cases WHO WE SERVE Quick Service Ghost Kitchens Fast Casual Full Service Multi-Unit Operators Quick Service Ghost Kitchens Fast Casual Full Service Multi-Unit Operators View Testimonial X Testimonial Just wanted to reach out to tell you, synergy consultants is the best thing that happened to our business. You have such an amazing team! We are extremely excited to grow with you all. Thank you for having such an awesome and experienced team! We want you guys by our side for the life of our business. BTW when we first spoke our sales were $40,000/week and now we are doing close to $70,000/week. With your team as our mentor we are pretty certain our dream of franchising will come to reality. P.S Mike is not only great at what he does and helping us with the business but he also became our life coach. We are forever grateful for that! From the moment Mike and Shane walked into our restaurant, we knew that they would make a dramatic impact on our business. As a restaurant that opened during covid, we found that our quick success coupled with our lack of experience would eventually hinder our growth if we didn’t get help. An extensive search led us to the synergy consultants. Fast forward numerous zoom meetings later-Mike and Shane came in to our location, did a thorough assessment of what we needed to systemize our space and created a concrete action plan for their weeklong visit. From then on it was execution time- Mike and Shane shared their know how but also valued our input and made things work specifically for our space. Everything down to the checklists and spreadsheets were customized by them for us. They left us feeling empowered, providing us with all the tools that our team needs to succeed. Mike and Shane have made an incredible impact on our business and we couldn’t be more grateful. Thank you both for guiding our path to success and holding us accountable along the way- the resources and knowledge these guys have is invaluable. ‍ CAS Content Library Services Who We Serve Clients About Resources Restaurant Operations Development & Startups Training & Education Restaurant Chains Independent Operators Food Service Startups Investors Blog FAQs Podcast Content & Video Library Contact Services Restaurant Operations Development & Startups Training & Education Who We Serve Restaurant Chains Independent Operators Food Service Startups Investors Clients About Resources Blog FAQs Content & Video Library Contact Content Library The experts at Synergy Restaurant Consultants have produced materials to assist restaurant owners be more successful. We’ve provided some of our most popular resources in this library, and invite you to contact us if you’re looking for information on a topic that’s not represented. Controlling Food and Labor Costs in a Pizzeria Download Restaurant Industry Trends Download Satisfying the “Me” Generation Download 5 Ways to Generate Success in Catering Sales Download In the War for Talent, Culture Always Wins Download Video Library Synergy Restaurant Consultants are out in the field every day, experiencing new and innovative concepts. This video library features a selection of footage collected from our travels and industry experience. Case Study: Salt & Lime Modern Taqueria Case Study: Lucille's Smokehouse Bar-B-Que Case Study: Atria Senior Living Case Study: Pollo Campero Restaurant Labor Optimization Case Study: Steam Plant Kitchen + Brewery Load More Restaurant Consultants SERVICES SERVICES Restaurant Development & Startups Restaurant & Food Service Operations Training & Education WHO WE SERVE WHO WE SERVE Restaurant Chains Independent Operators Food Service Startups Investors ABOUT CLIENTS RESOURCES RESOURCES Blogs FAQs Content & Video Library Podcast ©2026 Synergy Restaurant Consultants. All Rights Reserved. | Privacy Sign up for our newsletter to stay on top of industry trends Thank you! Your submission has been received! Oops! Something went wrong while submitting the form. Email: [email protected] Call: +1-888-861-9212 ©2023 Synergy Restaurant Consultants. All Rights Reserved. | Privacy Clients Services Who We Serve Clients About Resources Restaurant Operations Development & Startups Training & Education Restaurant Chains Independent Operators Food Service Startups Investors Blog FAQs Podcast Content & Video Library Contact Services Restaurant Operations Development & Startups Training & Education Who We Serve Restaurant Chains Independent Operators Food Service Startups Investors Clients About Resources Blog FAQs Content & Video Library Contact CRAFTING SUCCESS By developing proven practical solutions based on real-world experience, we help food service businesses make lasting changes to increase efficiency and profitability. Contact Us CRAFTING SUCCESS By developing proven practical solutions based on real-world experience, we help food service businesses make lasting changes to increase efficiency and profitability. Contact Us TESTIMONIALS CASE STUDIES X Testimonial I worked directly with the Synergy team over multiple operations, menu and concept development projects and as an extension of that collaboration, worked with Jim Campbell for about a year on improving the supply chain programs for Great Wolf Lodge. Jim and I worked well together and I always found his communication with both myself and other Great Wolf team members was excellent. Together we determined the best course for the supply chain project. Jim worked directly with vendors to complete a distribution analysis and ultimately he recommended we change our distributor resulting in approximately $200,000 in annual savings. When we agreed to go through the change in distributors, Jim managed the initial implementation. There were several other key individual product projects within supply chain that he worked on for Great Wolf. Product savings for new suppliers and renegotiated price agreements from existing price agreements amounted to $300,000. Key products in the product savings number were bacon, chicken tenders, fries, and eggs. Combined distribution and product savings came to $500,000 for our company. What was eye opening was that our new owners brought in two high profile consulting companies specifically for procurement. They estimated we had about a million in F&B savings that could be achieved in partnership by leveraging their other big brands. As they looked closer at ‘our spend’, they realized we are just super tight with our buying since we worked with Jim and Synergy. Bottom line is even these procurement consultants couldn’t find any more savings for us. I felt it is also important to mention as you navigated that agreement with USF and Foodbuy, we have managed to expand it and drive more savings so you should get the credit here for setting that foundation which allowed Great Wolf Lodge save an additional $500K. Synergy exceeded expectations and we were very satisfied with the results. I would not hesitate to recommend them to other restaurateurs for operational or supply chain projects. ‍ CASE STUDY Challenge The woodland-themed hotel chain was losing significant money in foodservice and had low guest satisfaction scores due to food quality and the overall foodservice experience. Guests frequently brought their own food to the resort or left the property to purchase food elsewhere. The leadership team felt there was an opportunity to increase F&B spending on site by evaluating opportunities in the dining operations. Solution Synergy was brought in to help identify ways to improve food quality, optimize BOH operations, and to conduct a holistic operations and supply chain assessment of all units. The team identified operational efficiencies and alternative production systems to improve productivity and throughput, reduce complexity in the commissary and helped implement the corrective actions. In addition, Synergy took the leadership team through a discovery tour of their competitors to lay the foundation for concept development for three new F&B outlets that would support the brand’s overall positioning. Outcome & Benefits Upon completion of the initial due diligence phase, Synergy successfully rebranded the existing pizza concept to appeal to the target audience, developed a new full-service restaurant concept that leveraged the brand equity, drove increases in POR (per occupied room) revenues and saved the brand over $900,000 via renegotiating distributors and key supply chain products and helped turn negative guest satisfaction scores around. X Testimonial Just wanted to reach out to tell you, synergy consultants is the best thing that happened to our business. You have such an amazing team! We are extremely excited to grow with you all. Thank you for having such an awesome and experienced team! We want you guys by our side for the life of our business. BTW when we first spoke our sales were $40,000/week and now we are doing close to $70,000/week. With your team as our mentor we are pretty certain our dream of franchising will come to reality. P.S Mike is not only great at what he does and helping us with the business but he also became our life coach. We are forever grateful for that! From the moment Mike and Shane walked into our restaurant, we knew that they would make a dramatic impact on our business. As a restaurant that opened during covid, we found that our quick success coupled with our lack of experience would eventually hinder our growth if we didn’t get help. An extensive search led us to the synergy consultants. Fast forward numerous zoom meetings later-Mike and Shane came in to our location, did a thorough assessment of what we needed to systemize our space and created a concrete action plan for their weeklong visit. From then on it was execution time- Mike and Shane shared their know how but also valued our input and made things work specifically for our space. Everything down to the checklists and spreadsheets were customized by them for us. They left us feeling empowered, providing us with all the tools that our team needs to succeed. Mike and Shane have made an incredible impact on our business and we couldn’t be more grateful. Thank you both for guiding our path to success and holding us accountable along the way- the resources and knowledge these guys have is invaluable. ‍ CASE STUDY Challenge Solution Outcome & Benefits X Testimonial I am profoundly grateful to extend my heartfelt gratitude to Dean, Danny, Alan, Jeff, and the entire Synergy team for their unwavering dedication, perseverance, and boundless patience. These past years have been an incredible journey, one that my family and I will forever hold close to our hearts. Synergy’s exceptional service has consistently exceeded our expectations, with their commitment and care resonating deeply with us throughout our partnership. I am thrilled to share that, thanks to the strategic guidance and support from Synergy, we have successfully welcomed crucial leadership into our company—a feat that will undoubtedly shape our future growth and solidify our brand’s legacy. The remarkable individuals we’ve brought on board have already propelled us miles ahead of our initial expectations. Their wealth of knowledge and experience is a testament to Synergy’s ability to guide us in making pivotal decisions that drive our success. As we approach the final months of our partnership, I am confident that we will conquer any remaining challenges as we march toward the next phase of our journey. I want to extend a profound and sincere thank you to the entire Synergy team for the remarkable accomplishments we’ve achieved together. Your guidance has unquestionably set us on a path to a brighter future, enhancing not only our business but the very core of our family. In a personal note of gratitude, I would like to extend my deepest appreciation to Dean, Danny, Alan, and Jeff. Your unwavering support and belief in me have been instrumental to our success. Your dedication has gone above and beyond, and as we venture into the future, I know that you Who We Serve Services Who We Serve Clients About Resources Restaurant Operations Development & Startups Training & Education Restaurant Chains Independent Operators Food Service Startups Investors Blog FAQs Podcast Content & Video Library Contact Services Restaurant Operations Development & Startups Training & Education Who We Serve Restaurant Chains Independent Operators Food Service Startups Investors Clients About Resources Blog FAQs Content & Video Library Contact serving Excellence across the food service landscape serving Excellence across the food service landscape Restaurant Chains Independent Operators Food Service Investors Startups Restaurant Chains The restaurant industry is more competitive than ever, and every dollar spent must deliver maximum returns. Restaurant chains can face challenges obtaining franchisee or operator buy-in to new initiatives, especially when operators feel their day-to-day business will be impacted. We’re here to bridge the gap between the corporate office and the stores. Our consultants draw on experience from years in the food service industry to achieve company goals in operationally efficient ways. We collaborate with your leadership team and your operators to optimize your chain’s menu potential, operating systems, labor efficiency, revenue streams, and more to help you boost bottom-line profit and achieve KPI targets. Get Started “Over 14 SKUs were eliminated, ticket times improved by over 4 minutes, and sales increased by 11%” See More Cases “Sales grew from 1.3 million to 3.8 million and prime operating expenses went from 78% to 62%” See More Cases “We went from a $3.9 million facility to a $4.3 million facility. -Gilbert Tapia See More Cases WHO WE SERVE Quick Service Fast Casual Full Service Multi-Unit and Franchise Restaurant Groups International Hospitality Groups Quick Service Fast Casual Full Service Multi-Unit and Franchise Restaurant Groups International Hospitality Groups View Case Study X Testimonial CASE STUDY Challenge Dunkin’ Donuts was looking to develop a new brand strategy to position the brand for long-term success in the changing competitive marketplace. Synergy collaborated with Dunkin’s team as well as their chosen design firm, market researchers and agencies as the food service designer and efficiency expert. Solution Synergy was asked to find opportunities for improved efficiencies and ticket times at the stores, especially at the drive through, through operational and technological improvements to be executed in a new prototype. Synergy completed an assessment of multiple franchise locations and formats in several regions of the U.S. to survey challenges to operations and opportunities for improved throughput and service through efficient back of house design and IT system architecture for the new prototype. The team identified operational efficiencies and alternative production systems to improve productivity and throughput, including an assessment of kitchen commissary operations to reduce complexity that could be executed at existing locations to improve ticket times. Outcome & Benefits Ultimately, Synergy delivered a new technology system topography, new kitchen and back of house design with equipment specs for cold brew on tap and a robust beverage system. Our team collaborated with other design and consumer research consultants to create a new brand strategy and develop a cohesive new guest experience and prototype including: -An exclusive On-the-Go drive-thru lane lets DD Perks® members who order ahead via Dunkin’s Mobile App bypass the ordering lane and merge straight into the line for the pickup window. -Fully-integrated digital kiosks, guests will choose to order with or without the help of a crew member -New equipment to support a beverage-forward repositioning of the brand to include cold brew on tap, new sightlines for the beverage equipment and improved guest experience Our Proven Strategies: Turning Challenges into Opportunities Optimize Your Restaurant PROBLEM DECLINING OR FLAT SALES The pressure to show improving quarterly metrics doesn’t let up. SOLUTION AN ACHIEVABLE ACTION PLAN We’ll help you set realistic goals for your franchise and determine exactly what it will take to get there. PROBLEM COMPETITIVE PRESSURE Demands on customers’ time and attention make it hard to break through the noise. SOLUTION STRENGTHEN YOUR CONCEPT Capitalize on your concept's uniqueness and make sure it shines through at every customer touchpoint. PROBLEM RISING COSTS Labor, raw materials and operating costs are squeezing already-tight margins. SOLUTION OPTIMIZE EVERYTHING Optimizing your labor management process, operations ­­and kitchen layout drastically reduce wasted time and resources, while reengineering your menu to develop higher margins. Independent Operators We have been privileged to work with some of the most successful national and regional chains in the foodservice industry. We apply this expertise to help independent operators confidently reach the next level. Stabilizing a single-unit operation or turning around a struggling chain requires a combination of creative culinary skills, operational expertise, smart financial and marketing strategies, along with focused restaurant leadership. After a thorough diagnostic assessment of your organization, we identify the elements that are holding your business back from peak financial performance. By connecting the dots between current and future operating systems, cost controls, food quality, price/value relationships and more, we collaborate with you to create a detailed action plan to improve efficiency and maximize your profitability. Get Started “Over 14 SKUs were eliminated, ticket times improved by over 4 minutes, and sales increased by 11%” See More Cases “Sales grew from 1.3 million to 3.8 million and prime operating expenses went from 78% to 62%” See More Cases “We went from a $3.9 million facility to a $4.3 million facility. -Gilbert Tapia See More Cases WHO WE SERVE Quick Service Ghost Kitchens Fast Casual Full Service Multi-Unit Operators Quick Service Ghost Kitchens Fast Casual Full Service Multi-Unit Operators View Testimonial X Testimonial Just wanted to reach out to tell you, synergy consultants is the best thing that happened to our business. You have such an amazing team! We are extremely excited to grow with you all. Thank you for having such an awesome and experienced team! We want you guys by our side for the life of our business. BTW when we first spoke our sales were $40,000/week and now we are doing close to $70,000/week. With your team as our mentor we are pretty certain our dream of franchising will come to reality. P.S Mike is not only great at what he does and helping us with the business but he also became our life coach. We are forever grateful for that! From the moment Mike and Shane walked into our restaurant, we knew that they would make a dramatic impact on our business. As a restaurant that opened during covid, we found that our quick success coupled with our lack of experience would eventually hinder our growth if we didn’t get help. An extensive search led us to the synergy consultants. Fast forward numerous zoom meetings later-Mike and Shane came in to our location, did a thorough assessment of what we needed to systemize our space and created a concrete action plan for their weeklong visit. From then on it was execution time- Mike and Shane shared their know how but also valued our input and made things work specifically for our space. Everything down to the checklists and spreadsheets were customized by them for us. They left us feeling empowered, providing us with all the tools that our team needs to succeed. Mike and Shane have made an incredible impact on our business and we couldn’t be more grateful. Thank you both for guiding our path to success and holding us accountable along the way- the resources and knowledge these guys have is invaluable. ‍ CAS Restaurant Operations Consulting | Foodservice Consultants Services Who We Serve Clients About Resources Restaurant Operations Development & Startups Training & Education Restaurant Chains Independent Operators Food Service Startups Investors Blog FAQs Podcast Content & Video Library Contact Services Restaurant Operations Development & Startups Training & Education Who We Serve Restaurant Chains Independent Operators Food Service Startups Investors Clients About Resources Blog FAQs Content & Video Library Contact restaurant & food service operations The path to success as a restaurant owner is often paved with a few bumps, but you don’t have to do it alone. Together, we will help you develop strategies and implement customized, practical solutions to reduce operating costs while maximizing productivity and guest satisfaction. Contact Us restaurant & food service operations The path to success as a restaurant owner is often paved with a few bumps, but you don’t have to do it alone. Together, we will help you develop strategies and implement customized, practical solutions to reduce operating costs while maximizing productivity and guest satisfaction. Contact Us restaurant performance audit Services X Services Site Visit and Assesment: FOH, BOH, Systems Processes Facility Layout & Design Food Safety Sales Channels Technology Use P&L, Cost Management Communication, Promotions Leadership Training Systems Review Multi-Unit Supply Chain Analysis Menu Analysis Labor Analysis, Time Motion Analysis Change Implementation Coaching Financial Review & Advisory Off-Premise Assessment CLOSE restaurant operations efficiency Services X Services Foodservice, Bar & Kitchen Design Menu Analysis & Engineering Recipe Documentation and Reengineering Labor Optimization Reduce Operating Expenses Production Planning & Workflow Inventory Management Leadership & Management Coaching Commercialization of Products Commissary Systems Restaurant Technology Solutions Management Recruitment CLOSE revenue & profit strategies Services X Services Upselling Techniques & Hospitality Training Sales Channel Analysis Promotions and Day Part Drivers Menu Analysis & Engineering Recipe Documentation and Reengineering Catering and Off-Premise Program Development Site Visit and Assessment Competitive Market Analysis Menu & Recipe Development for LTO or New Items Marketing Programs Ghost or Virtual Kitchen Programs CLOSE restaurant systems development Services X Services Strategic Planning For Best Practices Standards Standard Operating Procedures Scalable Operating Systems Infrastructure & Manpower Planning Growth Strategies Commissary Systems Custom Training Programs Management Training Restaurant Technology Systems CLOSE restaurant technology Services X Services Point of Sales Systems (POS) Kitchen Display Systems (KDS) Innovative FOH and BOH Technology Integration Scheduling, Reporting and Budgeting Management Systems Accounting & Payroll Systems Online & Mobile Ordering Table & Guest Tracking Systems Credit Card & Gift Card Processing Phone and Internet Guest-Accessible WiFi Music & Sound Systems Website Development Digital Signage Security Cameras Wiring & Cable Pulling CLOSE restaurant Turnarounds & growth strategies Services X Services Concept & Brand Evaluation Brand Repositioning & Refresh Operations Controls Financial Systems Development & KPI’s Standardized Operating Procedures Inventory Controls & Supply Chain Optimization Menu Innovation Training Programs and Workshops Efficient Systems Development Recruitment Kitchen Optimization Technology Opportunities Outsourced Departments and Fractional Staff CLOSE PERFORMANCE assessment PROCESS Establish Goals Collaborative Kick-Off meeting to identify needs, calibrate the team, and determine 'what success looks like.' Immersion Review current operating systems and standards, P&L's, sales mix, sales and marketing channels, and guest reviews to understand the current operating environment. Site Visit Observe all operational aspects for comparison to standards, identify opportunities for improvement, conduct collaborative interviews with key team members, and review local competition, all designed to develop actionable recommendations. Strategy Provide a debrief of initial findings, discussing proven strategies to improve your operation and overall performance. Identify 'low-hanging fruit' opportunities for immediate positive impact. Action Plan Develop a detailed, prioritized road map identifying challenges and actionable recommendations for improvement. Together, we review your report and determine implementation strategies. Restaurant Consultants SERVICES SERVICES Restaurant Development & Startups Restaurant & Food Service Operations Training & Education WHO WE SERVE WHO WE SERVE Restaurant Chains Independent Operators Food Service Startups Investors ABOUT CLIENTS RESOURCES RESOURCES Blogs FAQs Content & Video Library Podcast ©2026 Synergy Restaurant Consultants. All Rights Reserved. | Privacy Sign up for our newsletter to stay on top of industry trends Thank you! Your submission has been received! Oops! Something went wrong while submitting the form. Email: [email protected] Call: +1-888-861-9212 ©2023 Synergy Restaurant Consultants. All Rights Reserved. | Privacy The Restaurant Roadmap Podcast | Synergy Consultants Services Who We Serve Clients About Resources Restaurant Operations Development & Startups Training & Education Restaurant Chains Independent Operators Food Service Startups Investors Blog FAQs Podcast Content & Video Library Contact Services Restaurant Operations Development & Startups Training & Education Who We Serve Restaurant Chains Independent Operators Food Service Startups Investors Clients About Resources Blog FAQs Content & Video Library Contact The Restaurant RoadMap The Restaurant Roadmap is a practical podcast for building and running a successful restaurant. Each episode covers the full operational journey—from planning and development to menu design, execution, and growth. Hosts Danny Bendas, Amanda Stokes, and Chef Eric Lauer share decades of experience alongside industry leaders and restaurant pros, breaking down real strategies, tools, and lessons to improve performance, strengthen teams, and elevate the guest experience. Whether you’re opening your first location or refining an established brand, you’ll walk away with clearer next steps and more confidence. Listen and Learn Part One | Front-of-House -The FOH Is the Ultimate Competitive Advantage This episode is built for operators who want more than “good service”; they want a FOH that is profitable, scalable, and a clear competitive advantage. Listen On Apple Podcasts Listen On Spotify Listen On Pocket Casts P&L: How Operations Affect Performance Part 2 In this episode, we break down a simple but powerful truth: your restaurant’s P&L isn’t created in the office—it’s created every day on the floor, in the kitchen, and behind the bar. Listen On Apple Podcasts Listen On Spotify Listen On Pocket Casts Part 1: Understanding P&L Learn how to understand your income statement, or P&L. Because at the end of the day, this document tells you one thing: are you actually making money, or just staying busy? Listen On Apple Podcasts Listen On Spotify Listen On Pocket Casts The Employee Life Cycle - Part 2 Learn why gut instinct alone often leads operators into the same hiring mistakes, and how a simple interview structure helps teams ask better questions, stay aligned across interviewers, and hire for values, attitude, and coachability, not just availability. Listen On Apple Podcasts Listen On Spotify Listen On Pocket Casts The Employee Life Cycle - Part 1 We unpack where your strongest team members really come from (and why job boards alone rarely deliver the best hires), how your reputation in the community directly impacts your applicant quality, and why culture actually starts long before someone ever fills out an application. Listen On Apple Podcasts Listen On Spotify Listen On Pocket Casts The Inclusive Table. Serving Neurodivergent Guests In this episode, we break down how restaurants can expand their definition of hospitality to better serve neurodivergent indivduals, without changing their brand, menu, or operations. Drawing on both restaurant and healthcare perspectives, the conversation introduces four practical, zero-cost strategies operators can implement immediately. Listen On Apple Podcasts Listen On Spotify Listen On Pocket Casts The Power of Social Media Influencers In this episode, we sit down with Vince Wang of Mustard.love to unpack the future of restaurant marketing and local discovery. With 175,000+ creators, Mustard.love helps restaurants drive traffic without discounting, generate consistent content, and track results with clear reporting. Listen On Apple Podcasts Listen On Spotify Listen On Pocket Casts The Backbone of Operational Excellence - Inside the Supply Chain We walk through the philosophy behind effective supply chain management, the importance of cross-department collaboration, how distribution impacts cost and service, and what it takes to build powerful supplier partnerships. Listen On Apple Podcasts Listen On Spotify Listen On Pocket Casts Building a Concept That Works — From Vision to Market Fit We explain what it really takes to develop a restaurant concept that stands out, connects with guests, and increases profitability. From balancing passion with strategy to understanding your target market and creating a crave-worthy signature dish, this episode is packed with insights to help you build smarter, not harder. Listen On Apple Podcasts Listen On Spotify Listen On Pocket Casts Rebuilding Catering: Solving the People and Pipeline Problem We dig into two of the biggest challenges in catering today; people and pipeline. From staffing shortages to stalled sales, hosts explore how to rebuild catering programs that are profitable, sustainable, and team-driven. Listen On Apple Podcasts Listen On Spotify Listen On Pocket Casts Budgets, Cash Flow, and Their Impact on Restaurant Operations - Pt 2 In Part 2 of our deep dive into restaurant financing and cash flow, Danny and financial expert Clyde return to break down the real numbers behind profitability. Building on the fundamentals from Part 1, this episode explores the “mathematics of a restaurant,” including prime cost targets, leveraging fixed expenses, and why top-line growth is the true driver of success. Listen On Apple Podcasts Listen On Spotify Listen On Pocket Casts Budgets, Cash Flow, and Their Impact on Restaurant Operations We explore the vital role that budgets and cash flow play in maintaining a restaurant's smooth, profitable, and sustainable operation. Whether you manage a single location or multiple sites, understanding how to forecast, allocate, and safeguard your financial resources is essential for achieving long-term success. Listen On Apple Podcasts Listen On Spotify Listen On Pocket Casts Kitchen Operations Part 2: The Back of House Previously, we explored the foundational systems every kitchen needs to run efficiently, from establishing structure and consistency to building a culture of accountability. In Part 2, we dive deeper into the daily kitchen operations that keep the back of house performing at its best. Listen On Apple Podcasts Listen On Spotify Listen On Pocket Casts Kitchen Ops: Keeping BOH Running Smoothly Pt 1 In this episode, we walk through the critical daily kitchen operations that keep the back of house running efficiently and consistently. Listen On Apple Podcasts Listen On Spotify Listen On Pocket Casts Leading the Right Way: Accountability, Ownership & Delegation What it really takes to lead effectively in restaurants today. They share how to build accountability, inspire ownership, delegate smarter, and handle tough conversations with confidence — so you can develop stronger teams and lead without burning out. Listen On Apple Podcasts Listen On Spotify Listen On Pocket Casts The GM Factor: How Leadership Drives Restaurant Success From staffing and giving feedback to managing difficult team members and leading across generations, the hosts reveal how strong leadership drives both happier employees and better guest experiences. Listen On Apple Podcasts Listen On Spotify Listen On Pocket Casts Apple Podcasts Listen Spotify Listen Pocket Casts Listen Restaurant Consultants SERVICES SERVICES Restaurant Development & Startups Restaurant & Food Service Operations Training & Education WHO WE SERVE WHO WE SERVE Restaurant Chains Independent Operators Food Service Startups Investors ABOUT CLIENTS RESOURCES RESOURCES Blogs FAQs Content & Video Library Podcast ©2026 Synergy Restaurant Consultants. All Rights Reserved. | Privacy Sign up for our newsletter to stay on top of industry trends Thank you! Your submission has been received! Oops! Something went wrong while submitting the form. Email: [email protected] Call: +1-888-861-9212 ©2023 Synergy Restaurant Consultants. All Rights Reserved. | Privacy