◈ Homepage — https://www.ucsfhealth.org/Skip to main content MyChart Request appointment Refer a patient Search Find care Find a location Find a doctor For patients & visitors For health professionals Your health, our priority How can we help you? Search Find a doctor Find a location Great care starts here Whether you have a pressing health concern or are planning ahead, we’re here to support you. I need care now Urgent care Emergency room Express care video visit I need to explore care Find a doctor View specialties Get a second opinion I need help with billing & records MyChart login Medical records Help paying bill Expert care in every specialty See all specialties Heart & vascular Cancer Orthopedics Neurosurgery Neurology Transplant Our doctors specialize in you At UCSF Health, you get access to highly specialized experts, the very best treatments and promising new therapies. About UCSF Health Advanced specialty care Our doctors are among the top in their field and have highly specialized expertise and experience in managing complex care. Clinical trials Opens in a new window We help patients get into research studies that allow access to new treatments not available anywhere else. Second opinions For help with a complex medical issue or difficult treatment decision, discuss your case with a leading expert from UCSF Health. Research & innovation Opens in a new window We've long been at the forefront of medical discovery and bringing more effective, less invasive therapies to patients everywhere. Real people, remarkable recoveries Follow the personal journeys of UCSF patients who have overcome serious and complex health challenges. Play Play Play Play Daughter saves ailing dad's life with surprise kidney donation With her dad's kidney failing, Candase secretly got tested to become his donor.   1 of 4 Previous 1 of 4 Next Latest & greatest from UCSF Health UCSF is a place of discovery and innovation. By advancing medical treatments and technologies, we improve health care for patients everywhere. UCSF Health Ranks #1 in California and Among the Nation's Best UCSF Health is the No. 1 hospital in California (tied) and best in the state for cancer, geriatrics, neurology & neurosurgery, pulmonology and rheumatology. 49ers Coach With Aggressive Myeloma Gets New Treatment at UCSF Focused Ultrasound Calms Decades-Long Hand Tremor Excellent care everywhere We offer award-winning care in many regions of Northern California, so you can access the best of UCSF Health close to home. Find a location that’s convenient for you. Search locations World-class medicine. Compassionate care. Pause I want to... Find a doctor Find a location Explore care Refer a patient Back to top Quick links Locations & directions Contact us Patient relations Help paying your bill International services Join our team Donate More information About us Our leadership Quality of patient care Price transparency News & stories Media resources Accessibility resources Crisis standards of care (PDF) Report misconduct Research & education Clinical trials UC San Francisco UCSF School of Medicine UCSF School of Nursing UCSF School of Pharmacy UCSF School of Dentistry Follow us Caring for the Bay Area © 2002 - 2026 UCSF Terms of use Texting terms Privacy policy Mailing policy Notice of privacy practices We use cookies, pixels, and other tracking technologies to collect information you provide to us and information about your interaction with our website. We collect this information to enhance user experience, personalize content, analyze performance and traffic on our website, and assist in our marketing efforts. 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Allow All CookiesManage Cookie SettingsReject Optional Cookies ◈ Interior Pages — 3 pages crawledExpress Care: On-Demand Video Visits | UCSF Health Skip to main content MyChart Request appointment MyChart Request appointment Refer a patient Search Find care Close menu Find care Medical services Find a doctor Find a location Virtual care Second opinions Clinical trials Conditions Treatments Medical tests Explore care Find a location Close menu Find a location Emergency care Urgent care Primary care Specialty care Imaging Labs Pharmacies Hospitals Pediatric care All locations Find a doctor Close menu Find a doctor Primary care Specialty care Pediatric care Second opinions For patients & visitors Close menu For patients & visitors Support services & resources Medical records Billing & insurance Help paying your bill Your hospital stay Visitor policies Patient relations Patient education International services For health professionals Close menu For health professionals Refer a patient Physician referral services MD Link Transfer a patient Request a consultation Continuing education Physician channel MyChart Request appointment Refer a patient Home Patients & Visitors Telehealth: Video Doctor Visits Express Care: On-Demand Video Visits Eligible patients can request Express Care video visits for primary or urgent care, via MyChart , for a limited list of conditions. At these virtual visits, a doctor or nurse practitioner addresses a short-term medical problem (one you've had for less than two weeks) whose symptoms aren't serious enough to require an emergency room visit. Express Care is not set up to serve patients who need help with multiple medical issues, symptoms that have lasted several weeks, or chronic disease management. Who is eligible for an Express Care video visit? For urgent care, Express Care is available Monday through Friday (excluding holidays), noon to 8 p.m., for patients who have a UCSF MyChart account. For primary care, Express Care is available to patients with a UCSF MyChart account who have been seen by a UCSF primary care provider in the last three years. Primary Care Urgent Care Hours of Operation M-F, 8 - 11:30 a.m., 1 - 4:30 p.m. M-F, 8 a.m. - 8 p.m. Eligibility Patients with a UCSF MyChart account who have been seen in the last 3 years by a UCSF primary care provider Patients with a UCSF MyChart account Location Any location Patients must be in California Conditions treated A single new non-life-threatening illness, condition or symptom as well as other nonemergency medical needs. Not for chronic conditions. To get care from UCSF covered by insurance, your health plan must first authorize a referral. Cost Billed as a standard primary care visit Billed as an urgent care visit Ages All All *If you don't have a MyChart account, visit our MyChart FAQ to learn how to create one. What kinds of medical issues qualify for Express Care? Express Care can help with a single new non-life-threatening illness, condition or symptom, as well as certain other nonemergency medical needs. What kinds of medical issues do not qualify for Express Care? Some conditions are not handled by Express Care, and some may require a trip to the emergency room. If you have multiple health concerns – or one you've been dealing with for a long time – we recommend scheduling an appointment with your care team or seeking emergency care if urgent. How do I request an Express Care video visit? In the "Find Care" section of MyChart’s main menu, choose "See a provider online now. "After answering a few questions, you'll be placed in a queue. (If many patients are already waiting, Express Care may not be available.) Once you join the queue, MyChart will notify you via email, text or a MyChart mobile app push notification when a provider is ready to see you. You don't need to join the video visit or stay in MyChart to receive a notification while you wait, but you do have to remain available until the provider can see you. If the reason for your visit is a health condition that is not eligible for Express Care or requires an in-person appointment, you'll be advised to schedule an office visit. An Express Care visit is billed as a standard video visit. Video visit guide : Need help setting up your Express Care visit? This user-friendly guide has videos with step-by-step visuals and spoken instructions for your phone, tablet or computer (PC or Mac), as well as a phone number for MyChart customer service, which is open 24 hours a day, seven days a week. Related reading Should You Go to Urgent Care or the Emergency Room? Not sure if you should go to the emergency room or urgent care? This guide will help you decide. If you’re experiencing life-threatening symptoms, dial 911. I want to... Find a doctor Find a location Explore care Refer a patient Back to top Quick links Locations & directions Contact us Patient relations Help paying your bill International services Join our team Donate More information About us Our leadership Quality of patient care Price transparency News & stories Media resources Accessibility resources Crisis standards of care (PDF) Report misconduct Research & education Clinical trials UC San Francisco UCSF School of Medicine UCSF School of Nursing UCSF School of Pharmacy UCSF School of Dentistry Quick links Locations & directions Contact us Patient relations Help paying your bill International services Join our team Donate More information About us Our leadership Quality of patient care Price transparency News & stories Media resources Accessibility resources Crisis standards of care (PDF) Report misconduct Research & education Clinical trials UC San Francisco UCSF School of Medicine UCSF School of Nursing UCSF School of Pharmacy UCSF School of Dentistry Follow us Caring for the Bay Area © 2002 - 2026 UCSF Terms of use Texting terms Privacy policy Mailing policy Notice of privacy practices Website Privacy Statement | UCSF Health Skip to main content MyChart Request appointment MyChart Request appointment Refer a patient Search Find care Close menu Find care Medical services Find a doctor Find a location Virtual care Second opinions Clinical trials Conditions Treatments Medical tests Explore care Find a location Close menu Find a location Emergency care Urgent care Primary care Specialty care Imaging Labs Pharmacies Hospitals Pediatric care All locations Find a doctor Close menu Find a doctor Primary care Specialty care Pediatric care Second opinions For patients & visitors Close menu For patients & visitors Support services & resources Medical records Billing & insurance Help paying your bill Your hospital stay Visitor policies Patient relations Patient education International services For health professionals Close menu For health professionals Refer a patient Physician referral services MD Link Transfer a patient Request a consultation Continuing education Physician channel MyChart Request appointment Refer a patient Home Terms, Policies & Notices Website Privacy Statement UCSF Health knows that you care about how your information is used and shared. We take protecting your privacy seriously. Please read the full statement below to understand how UCSF Health uses and protects information collected through this website. To learn more about website usage rules and limitations, we encourage you to carefully review our terms of use . Introduction UCSF Health owns and operates a consumer-facing website, www.ucsfhealth.org  (hereafter referred to as the "Website"). The Website allows patients and other members of the public to view health-related information, learn about our medical programs and arrange for health care and other services. This Privacy Statement applies to the Website. It describes how UCSF Health collects and uses the personal information you provide on the Website as well as other information that is collected from your use of the Website. It also describes the choices available to you regarding our use of your personal information and how you can update your preferences. For the purposes of this Privacy Statement, personal information means collected information that could be used to identify you or any other individual. Information that has been stripped of details that could be used to identify an individual, either by UCSF Health or others, is no longer personal information and is not covered by the terms of this Privacy Statement. What does this Website Privacy Statement cover? This Privacy Statement covers how UCSF Health collects, uses and shares Website user data. This Privacy Statement does not cover the use and disclosure of protected health information (PHI) as defined under the Health Insurance Portability and Accountability Act (HIPAA). For information on UCSF Health's use and disclosure of PHI, please refer to our Notice of Privacy Practices . Security If the Website collects personal information, UCSF requires the use of the industry standard security protocol known as Secure Sockets Layer (SSL) to encrypt that information during transmission. Changes to this Statement The Website Privacy Statement is effective as of Feb. 11, 2022, and may be amended thereafter. New versions of this Statement are effective when they are posted at this URL. Unless specified in an updated version, use of the information that we collect will be subject to the version of the Statement that was in effect at the time the information was collected. Collecting, using and disclosing personal information Except as outlined in this Website Privacy Statement, we do not collect any personally identifiable information about visitors to the Website. The policies, sources, uses and disclosures of information are outlined in sections 1 through 6 below: 1. Information collection and use We may collect the following personal information from you: Contact information, such as name, email address, mailing address and phone number Preference information, such as the types of emails you'd like to receive from us Health or medical information, such as health symptoms, health conditions and medications Your device location Pages you visited on the Website Any webpage on another site that referred you to the Website Data about your web browsing history through cookies (see "Cookies, web beacons and other similar technologies," below) Web browser type used Date and time you visited the Website Other internet tags and navigational data We may use and disclose this information to: Send you requested product or service information Send you electronic communications, such as digital newsletters, text messages and emails Improve the UCSF Health website user experience and marketing efforts Conduct internal quality improvement and troubleshooting Remove personal details, such as name and email address, from collected information so it can't be used to identify you Address any complaints or inquiries made by you or on your behalf Comply with a law or legal process that requires us to disclose this information to authorities that may request this information When you provide us with personal information about dependents and family members, we will use this information only for the specific reason for which it was provided. 2. Cookies, web beacons and other similar technologies The Website may partner with third parties, including Google (Google Analytics), to use cookies, web beacons and other storage technologies to collect or receive information from the Website and elsewhere on the internet and use that information as part of targeted advertising or remarketing. These companies collect information from across the internet and are not controlled or managed by UCSF. You can opt out of having your browsing data collected by these companies by managing your ads preferences or privacy settings on these companies' websites. If you wish to opt out of these analytics tracking services, visit these websites at the following links: Google Analytics , Google Analytics Opt-Out Browser Add-on . YourAdChoices . For EU users, visit Your Online Choices to learn how to opt out of having your data used for online behavioral advertising by European Interactive Digital Advertising Alliance (EDAA) member companies. 3. Opt out If you make a request to receive information (for example, additional information about one of our programs) through the Website by providing an email address or mobile phone number, you may request to discontinue receiving similar messages in the future. Materials sent to you by email or text message contain information on how to opt out. 4. Sharing of data Personal information is not disclosed without your consent other than as required by laws that guarantee public access to certain types of information or in response to subpoenas or other legal instruments. 5. Data retention We retain your personal information for the time period necessary to fulfill the purposes outlined in this Privacy Statement, including to meet our legal obligations, resolve disputes and enforce our agreements, unless a longer retention period is required or permitted by law. 6. Links to external sites The Website may contain links to external websites. UCSF Health is not responsible for the privacy policies or practices on websites that may be accessed through these external links. When following a link to another website, you are responsible for reading that website's privacy statement and making sure that you accept it and can abide by it. Links within the Website to external websites do not represent endorsement by the University of California or its affiliates. To learn more, we encourage you to carefully review our Terms of Use . Contact us If you have questions about the Website Privacy Statement, please contact UCSF Health Web Services at [email protected] . The Website Privacy Statement shall be governed by and construed in accordance wit General Neurology | UCSF Health Skip to main content MyChart Request appointment MyChart Request appointment Refer a patient Search Find care Close menu Find care Medical services Find a doctor Find a location Virtual care Second opinions Clinical trials Conditions Treatments Medical tests Explore care Find a location Close menu Find a location Emergency care Urgent care Primary care Specialty care Imaging Labs Pharmacies Hospitals Pediatric care All locations Find a doctor Close menu Find a doctor Primary care Specialty care Pediatric care Second opinions For patients & visitors Close menu For patients & visitors Support services & resources Medical records Billing & insurance Help paying your bill Your hospital stay Visitor policies Patient relations Patient education International services For health professionals Close menu For health professionals Refer a patient Physician referral services MD Link Transfer a patient Request a consultation Continuing education Physician channel MyChart Request appointment Refer a patient Home Conditions and Care Services General Neurology Our neurologists provide the latest treatments for all types of common and rare neurological diseases. On this page Get care Schedule online Find a location Find a provider Why choose UCSF Health for neurology? Get expert, personalized care for a wide range of neurological diseases, from common conditions to rare and complex disorders. U.S. News & World Report ranks us as one of the top neurology and neurosurgery centers nationwide. We're a top-funded program by the National Institutes of Health (NIH), enabling us to conduct groundbreaking research on treatments for neurological conditions. Our many specialty areas include cerebrovascular diseases, epilepsy, headache, ALS, neuromuscular conditions, memory disorders, multiple sclerosis (MS) and Parkinson's disease. We're part of the Weill Institute for Neurosciences , integrating patient care and research to improve the lives of people living with neurologic diseases. We attract and train the best neurology specialists in the country. Why choose UCSF Health for neurology? Get expert, personalized care for a wide range of neurological diseases, from common conditions to rare and complex disorders. U.S. News & World Report ranks us as one of the top neurology and neurosurgery centers nationwide. We're a top-funded program by the National Institutes of Health (NIH), enabling us to conduct groundbreaking research on treatments for neurological conditions. Our many specialty areas include cerebrovascular diseases, epilepsy, headache, ALS, neuromuscular conditions, memory disorders, multiple sclerosis (MS) and Parkinson's disease. We're part of the Weill Institute for Neurosciences , integrating patient care and research to improve the lives of people living with neurologic diseases. We attract and train the best neurology specialists in the country. Get care Schedule online Find a location Find a provider National and regional recognition We're among the top hospitals in the nation and considered the best in the West for neurology and neurosurgery by U.S. News & World Report . Comprehensive epilepsy care We're a level 4 epilepsy center (highest designation), offering state-of-the-art diagnostic imaging and treatment for all types of epilepsy. Specialized memory disorder program We're the only comprehensive center for memory disorders in Northern California. Leaders in neurology research We have one of the largest neurology research programs in the nation, enabling us to bring new treatments to our patients faster. Related services ALS & Neurodegenerative Disease Comprehensive Stroke Center Epilepsy & Seizures Program Headache Center Memory & Aging Movement Disorders Multiple Sclerosis & Neuroinflammation Center Neuro-Infectious Diseases Neurology Complex Diagnosis Neuromuscular Clinic Neurorecovery Neurosurgery World-class neurology care We have expertise in treating a wide range of neurological conditions. At UCSF Health, you can find the treatment you need to manage symptoms and feel your best. Neurology services we provide include: Care for complex neurological disorders People with conditions that don't follow typical patterns can find help at our Neurology Complex Diagnosis Clinic . Experts use advanced diagnostic tools to provide answers to patients experiencing unusual symptoms. Specialized neurology services We have deep expertise with many neurological conditions, including: Epilepsy. Our level 4 Epilepsy Center provides comprehensive care for all forms of epilepsy. We specialize in treating drug-resistant epilepsy. Headaches and migraines. At our Headache Center , we welcome patients with challenging headache and migraine conditions. We offer many treatment and management options and have Northern California's only inpatient headache center. Memory disorders. Experts at our Memory and Aging Center provide comprehensive care for all types of cognitive disorders and dementia, including Alzheimer's disease. Movement disorders. Our Movement Disorders Center uses the latest therapies to treat all types of movement disorders, including Parkinson's disease and essential tremor. We also offer a specialized Huntington's Disease and Ataxia Clinic . Multiple sclerosis (MS). Our Multiple Sclerosis and Neuroinflammation Center provides comprehensive care and personalized treatment for MS and other neuroinflammatory diseases. Our focus on symptom management enables you to enhance your independence and quality of life. Neurodegenerative diseases. At our ALS and Neurodegenerative Disease Center , you get complete care for amyotrophic lateral sclerosis (ALS) and other progressive neurological conditions. Neuromuscular disorders. Our Neuromuscular Clinic provides comprehensive treatment for conditions affecting muscle movements and communication between nerves and the brain. Traumatic brain injury. At our Neurorecovery Clinic , experts deliver ongoing care for people with traumatic brain injuries (TBIs) and other brain and spinal cord conditions. Stroke. Our Comprehensive Stroke Center is part of the largest stroke and cerebrovascular program in California. We used the most advanced diagnostic techniques and treatments. Providers Kwame Adjepong, MD Neurology • Palliative Medicine Noriko Tei Boyd Anderson, MD, MPH Neurology Liza Ashbrook, MD Neurology • Sleep Medicine Victoria Ann Chang, MD Movement Disorders Neurology • Neurology View 10 more providers Excellence in neurology research and care We've received national recognition for our advances and outstanding care in neurology. Among the top hospitals in the nation Best in the West and No. 2 in the nation for neurology & neurosurgery Accreditations & memberships Certified comprehensive stroke center The Joint Commission named us a Certified Comprehensive Stroke Center. Comprehensive MS care center We're designated a comprehensive care center and a Partner in MS Care by the National Multiple Sclerosis Society. Level 4 epilepsy center We’re a level 4 (highest level) epilepsy center, accredited by the National Association of Epilepsy Centers. Certified ALS treatment center We're an ALS Association-certified treatment center for amyotrophic lateral sclerosis (ALS). NIH StrokeNet member We're part of the National Institutes of Health's network of regional leaders in comprehensive care and research on stroke prevention, treatment and recovery. Research initiatives UCSF Department of Neurology Research Opens in a new window The UCSF Department of Neurology conducts research to improve understanding of neurological disorders, with the goals of finding better treatments and methods of prevention. Support services Case Management and Social Work Connect with a team that can help you find resources, solve problems and advocate for you during treatment at UCSF. Mindfulness-Based Stress Reduction Class This eight-week class teaches mindfulness practices that ca