◈ Homepage — https://www.acwd.org/Skip to Acquia Web Governance PageAssist Skip to Main Content ABOUT US SERVICES CONNECT WITH US I WANT TO... PAY MY BILL/ MY ACCOUNT Search For Water Emergencies, Call 510-668-6500 START & STOP SERVICE Start or stop your water service BOARD AGENDAS & MINUTES View current and past meeting information JOB SEEKERS Join our team WATER QUALITY Learn about your water WATER CONSERVATION & REBATES Discover tips and rebates to help you save water WaterClips Student Video Contest Winners View the award-winning videos! May is Water Awareness Month ACWD highlights the importance of water conservation and sustainable use to support a reliable, resilient water future. Get to know ACWD! Watch ACWD's “Who We Are” video. My Smart Water Connect Simplify your life with eBilling and automatic payments. Additional Resources Water Rates Emergency Preparedness Help on Tap - Customer Assistance Program Developers & Consultants Groundwater Permits & Applications Water Education Procurement & Contracts Detect a Water Leak Transparency Information News & Calendar Tri-City Students Honored for Award-Winning Videos Alameda County Water District honored Tri-City area students in grades 6–12 for their cinematic achievements in its 7th annual WaterClips Student Video Contest. Read on... Draft Urban Water Management Plan & Water Shortage Contingency Plan Available for Review The Draft Urban Water Management Plan and Water Shortage Contingency Plan are now available for public review. Public comments are open until June 11. Learn more... Issue 2, 2026 The Aqueduct Newsletter Read the latest issue of The ACWD Aqueduct. Learn how your drinking water is treated and tested to stay safe, explore infrastructure investments strengthening the water system, get updates on the new state law regarding nonfunctional turf and more! Read on... View All News May 2026 S M T W T F S 26 27 28 29 30 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 1 2 3 4 5 6 Sat, May 16 Water-Efficient Landscape Designs for the Five Senses - Saturday May 16, 2026 10 AM-12 PM - In-person class Tue, May 19 Finance & Administration Committee Meeting Tue, May 19 Water Conservation Q & A Session View All Events Contact Us Alameda County Water District 43885 S Grimmer Boulevard Fremont, CA 94538 Phone: 510-668-4200 Monday - Friday Business Hours 8am - 5pm Lobby Hours 9am - 4pm Quick Links Capital Improvement Projects & Bids Forms, Permits & Applications Connect with Us Report Water Waste Report a Website Issue Home Site Map Accessibility Copyright Notices Government Websites by CivicPlus® Select Language Abkhaz Acehnese Acholi Afar Afrikaans Albanian Alur Amharic Arabic Armenian Assamese Avar Awadhi Aymara Azerbaijani Balinese Baluchi Bambara Baoulé Bashkir Basque Batak Karo Batak Simalungun Batak Toba Belarusian Bemba Bengali Betawi Bhojpuri Bikol Bosnian Breton Bulgarian Buryat Cantonese Catalan Cebuano Chamorro Chechen Chichewa Chinese (Simplified) Chinese (Traditional) Chuukese Chuvash Corsican Crimean Tatar (Cyrillic) Crimean Tatar (Latin) Croatian Czech Danish Dari Dhivehi Dinka Dogri Dombe Dutch Dyula Dzongkha Esperanto Estonian Ewe Faroese Fijian Filipino Finnish Fon French French (Canada) Frisian Friulian Fulani Ga Galician Georgian German Greek Guarani Gujarati Haitian Creole Hakha Chin Hausa Hawaiian Hebrew Hiligaynon Hindi Hmong Hungarian Hunsrik Iban Icelandic Igbo Ilocano Indonesian Inuktut (Latin) Inuktut (Syllabics) Irish Italian Jamaican Patois Japanese Javanese Jingpo Kalaallisut Kannada Kanuri Kapampangan Kazakh Khasi Khmer Kiga Kikongo Kinyarwanda Kituba Kokborok Komi Konkani Korean Krio Kurdish (Kurmanji) Kurdish (Sorani) Kyrgyz Lao Latgalian Latin Latvian Ligurian Limburgish Lingala Lithuanian Lombard Luganda Luo Luxembourgish Macedonian Madurese Maithili Makassar Malagasy Malay Malay (Jawi) Malayalam Maltese Mam Manx Maori Marathi Marshallese Marwadi Mauritian Creole Meadow Mari Meiteilon (Manipuri) Minang Mizo Mongolian Myanmar (Burmese) Nahuatl (Eastern Huasteca) Ndau Ndebele (South) Nepalbhasa (Newari) Nepali NKo Norwegian Nuer Occitan Odia (Oriya) Oromo Ossetian Pangasinan Papiamento Pashto Persian Polish Portuguese (Brazil) Portuguese (Portugal) Punjabi (Gurmukhi) Punjabi (Shahmukhi) Quechua Qʼeqchiʼ Romani Romanian Rundi Russian Sami (North) Samoan Sango Sanskrit Santali (Latin) Santali (Ol Chiki) Scots Gaelic Sepedi Serbian Sesotho Seychellois Creole Shan Shona Sicilian Silesian Sindhi Sinhala Slovak Slovenian Somali Spanish Sundanese Susu Swahili Swati Swedish Tahitian Tajik Tamazight Tamazight (Tifinagh) Tamil Tatar Telugu Tetum Thai Tibetan Tigrinya Tiv Tok Pisin Tongan Tshiluba Tsonga Tswana Tulu Tumbuka Turkish Turkmen Tuvan Twi Udmurt Ukrainian Urdu Uyghur Uzbek Venda Venetian Vietnamese Waray Welsh Wolof Xhosa Yakut Yiddish Yoruba Yucatec Maya Zapotec Zulu Powered by Translate PageAssist ◈ Interior Pages — 10 pages crawledWater Conservation | Alameda County Water District - Official Website Skip to Main Content About Us Services Connect With Us I Want To... Pay My Bill/ My Account Search Conservation at Home Garden & Landscape Programs Water Saving Tips Conservation at Work Business Landscapes & Awards Nonfunctional Turf Ban (Assembly Bill 1572) Conservation for Gardens & Landscapes Business Landscapes & Awards Conservation Guides & Tools ACWD's Demonstration Garden Outdoor Water Saving Tips Sprinkler System Checklist Finding and Fixing Leaks Fix A Leak Week Galvanized Service Line Leaks Rebates Resources CIMIS Conservation Calculators Landscape Workshops Partnerships Water Use Efficiency Measures for New Dev. (PDF) Water Efficiency Master Plan ACWD's Water Use Efficiency Efforts Report Water Waste Home About Us Water Conservation Water Conservation NEW! ACWD is excited to launch the Water Savings Center , a new online portal for customers to apply for water use efficiency programs, track the status of their applications, and more! View our current program offerings and apply for a rebate by registering today!  Please view our Water Savings Center Quick Start Guide for step by step instructions on how to register, start and submit applications, check your application status, and more. If you have questions, please contact our Water Use Efficiency team via email or via phone at 510-668-4218. Note: ACWD offers some rebate programs in partnership with the Bay Area Water Supply and Conservation Agency (BAWSCA). Customers should follow the instructions in each rebate program description and continue to submit applications for programs offered in partnership with BAWSCA using the BAWSCA-Droplet online portal, which is separate from the Water Savings Center.  *************************************************************** Alameda County Water District offers a wide variety of rebates, incentives and technical assistance to our residential, commercial, industrial, institutional and large landscape customers. Conservation at Home ACWD’s residential water conservation programs, water-saving tips, and more ways to save water at home. Conservation at Work ACWD water conservation programs geared toward business.  Conservation for Gardens & Landscapes ACWD water conservation programs focused on saving water outdoors. Rebates ACWD’s current rebate programs. Resources More water conservation information and tools to help you save water. Partnerships ACWD is proud to partner with local businesses and agencies on water conservation initiatives. Water Use Efficiency Measures for New Developments (PDF) ACWD’s recommendations for new developments to meet and exceed future requirements. ACWD Water Use Efficiency (WUE) staff is available to answer your water conservation questions! Please call us at 510-668-4218 or email us.   If no one is available to answer at the time of your call, please leave a voicemail message with your name, return phone number, and a short summary of your inquiry.  Calls will be returned within 24 hours (unless over the weekend) by WUE staff during regular business hours: 8:00 a.m. – 5:00 p.m., Monday – Friday. Calendar Sat, May 16 Water-Efficient Landscape Designs for the Five Senses - Saturday May 16, 2026 10 AM-12 PM - In-person class Water-Efficient Landscape Designs for the Five Senses - Saturday May 16, 2026 10 AM-12 PM - In-person class Read On Tue, May 19 Water Conservation Q & A Session Water Conservation Q & A Session Read On Thu, May 28 Water Conservation Q & A Session Water Conservation Q & A Session Read On /Calendar.aspx Notify Me Create an account and subscribe to the "Water Conservation Program Updates" to get alerts about upcoming classes and events! Quick Links H2ouse Water Saver Home Home Water Works Save Our Water /QuickLinks.aspx Contact Us Water Conservation Email Water Conservation Physical Address 43885 S.Grimmer Boulevard Fremont , CA 94538 Phone: 510-668-4218 Fax: 510-770-1793 Gisselle Marcia Water Use Efficiency Specialist Email Gisselle Marcia Phone: 510-668-4226 Jose Rodriguez Water Use Efficiency Specialist Email Jose Rodriguez Phone: 510-668-4229 Jessica Swenson Water Use Efficiency Specialist Email Jessica Swenson Phone: 510-668-4227 Stephanie Nevins Water Use Efficiency Supervisor Email Stephanie Nevins FAQs I have noticed water waste occurring in my neighborhood, at work, etc. How do I report it? How do I take care of my trees? What is the best practice for irrigating my lawn? /FAQ.aspx Start & Stop Service Start or stop your water service Board Agendas & Minutes View current and past meeting information Job Seekers Join our team Water Quality Learn about your water Water Conservation & Rebates Discover tips and rebates to help you save water --> Contact Us Alameda County Water District 43885 S Grimmer Boulevard Fremont, CA 94538 Phone:   510-668-4200 Monday - Friday Business Hours 8am - 5pm Lobby Hours 9am - 4pm Quick Links Capital Improvement Projects & Bids Forms, Permits & Applications Connect with Us Report Water Waste Report a Website Issue /QuickLinks.aspx Home Site Map Accessibility Copyright Notices /QuickLinks.aspx Government Websites by CivicPlus® Loading Loading Do Not Show Again Close Arrow Left Arrow Right [] Slideshow Left Arrow Slideshow Right Arrow Development Services  | Alameda County Water District - Official Website Skip to Main Content About Us Services Connect With Us I Want To... Pay My Bill/ My Account Search Customer Satisfaction Surveys - Dev. Services Customer Work Request Application Fire Flow Test Application Schedule of Development Fees & Charges (PDF) Standard Specifications & Drawings Standard Drawings GIS Maps and Record Drawing Requests Home Services Development Services Development Services  For new or modified water service, records, fire flow testing, and District standards. ACWD’s Customer Service counter at our Grimmer Boulevard headquarters in Fremont is open weekdays between 9:00 a.m. and 4:00 p.m. and we are available to assist customers who have questions about new or modified water services, fees, records, or fees. Applications Customer Work Request Application Use this application to request new or modified water services, such as installation, upgrade, relocation or removal of meters, fire services, or other field work by ACWD.   Fire Flow Test Application Are you working on a project which involves a new or modified fire service? Do you need to know the capacity of the water distribution system at a specific location? Fire Hydrant flow test information is typically needed for fire sprinkler system designs, water system designs, and insurance purposes.  Application for Public Water System Extension (PDF) Applies only to projects involving a public water main extension. This application must be completed and submitted prior to review of improvement plans by ACWD.  Hydrant Meter Request Form Used when water is needed from existing fire hydrants (example, construction water, dust control, street sweeping, etc.). Fees Current Schedule of Development Fees and Charges (Eff. 5/1/26) (PDF) Summary of common fees, charges and budgetary estimates related to new or modified water service. ACWD Rate and Fee Schedule for 2026 (Eff. 3/1/26) (PDF) District-wide rates and fees, including water consumption charges and bimonthly service charges, fees and charges to establish water service, administrative charges, and other fees. ACWD Development Fee and Water Rate Studies   Financial planning and analysis documents related to Development fees, water rates and the Mitigation Fee Act.  Records GIS Maps, Record Drawings, and Other Records Request Use this link to request 200-scale utility maps showing the general location of ACWD facilities in the vicinity of your project or site, record engineering drawings, and improvement plans showing the plan and profile of specific ACWD water facilities, or for ACWD records other than maps and drawings. Policies and Specifications ACWD Resolution No. 24-004 - Development Policy (Eff. 5/1/24) (PDF) Governing water services and the extension and improvement of the water distribution system and facilizes of the Alameda County Water District.  Development Specifications for Public Water System Extensions (PDF) General requirements, policies and procedures for Developers with projects which will include public water main extensions or new public water system construction. Includes the basis and application of ACWD’s development related fees and charges.  Standard Specifications and Drawings ACWD standards for construction of public water facilities. Includes Standard Specifications, Standard Drawings and Approved Materials.  Water Efficiency Measures for New Developments (PDF) A listing of required and recommended water efficiency measures for residential and commercial developments.  Backflow Prevention Requirements, information, and forms related to cross connection control and backflow prevention devices. Customer Satisfaction Surveys Tell us how we’re doing! If you’ve done business with ACWD’s Development Services division, we’d greatly appreciate your feedback. Contact Us Engineering and Technology Services Physical Address 43885 S Grimmer Boulevard Fremont , CA 94538 Phone: 510-668-4499 Fax: 510-651-1760 Directory Development Services Email Development Services Start & Stop Service Start or stop your water service Board Agendas & Minutes View current and past meeting information Job Seekers Join our team Water Quality Learn about your water Water Conservation & Rebates Discover tips and rebates to help you save water --> Contact Us Alameda County Water District 43885 S Grimmer Boulevard Fremont, CA 94538 Phone:   510-668-4200 Monday - Friday Business Hours 8am - 5pm Lobby Hours 9am - 4pm Quick Links Capital Improvement Projects & Bids Forms, Permits & Applications Connect with Us Report Water Waste Report a Website Issue /QuickLinks.aspx Home Site Map Accessibility Copyright Notices /QuickLinks.aspx Government Websites by CivicPlus® Loading Loading Do Not Show Again Close Arrow Left Arrow Right [] Slideshow Left Arrow Slideshow Right Arrow Permits & Applications | Alameda County Water District - Official Website Skip to Main Content About Us Services Connect With Us I Want To... Pay My Bill/ My Account Search Groundwater Management Annual Survey Report on Groundwater Conditions Department of Water Resources Bulletins DWR Groundwater Grant Programs Groundwater Guardian Affiliate Groundwater Management Policy Niles Cone Groundwater Basin Monitoring Replenishment Assessment Act Water Research Foundation Project Groundwater Protection Cooperative Agreements Environmental Screening Levels GeoTracker Groundwater Protection Program Guidelines South Bay GW Protection Evaluation Report Inspection Scheduling Permits & Applications Sustainable Groundwater Management Act Well Investigation Well Ordinance Information ACWD Well Ordinance USEPA Injection Reporting Requirements Well Standards Home Services Groundwater Resources Permits & Applications Permits & Applications Instructions Water well permit applicants should be aware that on March 28, 2022, Governor Newsom issued Drought Executive Order N-7-22 , which includes well permitting requirements, specifically for water wells, for local agencies to prepare for and lessen the effects of drought conditions (see Action 9).  In addition, on April 4, 2022, the Department of Water Resources (DWR) issued a Fact Sheet for the new well permitting requirements. Further, on February 13, 2023, Governor Newsom issued  Executive Order N-3-23 , which provides an update on water use and supply conditions in California.  Please call Kit Soo at 510-668-4455, Well Ordinance Supervisor, for more information regarding how the new water well permitting requirements may impact ACWD’s permit application process. As required by ACWD Ordinance No. 2010-01, drilling permits are required prior to the start of any subsurface drilling activities for wells, exploratory holes, and other excavations. ACWD also requires a permit for inactive classification for any well or other excavation which will not be used for a period of 12 months, but which the owner intends to use in the future. Please read the permit instructions to ensure submittal of a complete permit application package. All permitted work requires scheduling for inspection ; therefore, all drilling activities must be coordinated with ACWD prior to the start of any field work. Online Permit Portal Option Public Permit Application Portal (CLICK HERE TO APPLY) Public Permit Portal Instructions Documents Permit Instructions (PDF) Application for Drilling Permit (PDF) Application for Inactive Classification (PDF) Permit Fees for Wells, Exploratory Holes, and Other Excavations (PDF) Site Hazard Form (PDF) Contact Us Engineering Office Administration Email Engineering Office Administration Physical Address 43885 S. Grimmer Blvd. Fremont , CA 94538 Phone: 510-668-4499 Directory Start & Stop Service Start or stop your water service Board Agendas & Minutes View current and past meeting information Job Seekers Join our team Water Quality Learn about your water Water Conservation & Rebates Discover tips and rebates to help you save water --> Contact Us Alameda County Water District 43885 S Grimmer Boulevard Fremont, CA 94538 Phone:   510-668-4200 Monday - Friday Business Hours 8am - 5pm Lobby Hours 9am - 4pm Quick Links Capital Improvement Projects & Bids Forms, Permits & Applications Connect with Us Report Water Waste Report a Website Issue /QuickLinks.aspx Home Site Map Accessibility Copyright Notices /QuickLinks.aspx Government Websites by CivicPlus® Loading Loading Do Not Show Again Close Arrow Left Arrow Right [] Slideshow Left Arrow Slideshow Right Arrow Tri-City Students Honored for Award-Winning Videos • Alameda County Water District, CA Skip to Main Content About Us Services Connect With Us I Want To... Pay My Bill/ My Account Search About ACWD Construction Projects Development Services Fish Passage & Related Projects Groundwater Resources Help on Tap Program Optional Service Line Coverage Plan Rapid Alert Notification System Transparency Information Water Rates Process Home NewsFlash Tri-City Students Honored for Award-Winning Videos News Flash Tri-City Students Honored for Award-Winning Videos Home Posted on May 07, 2026 A packed room of celebrants gathered at the Fremont Downtown Events Center to applaud the cinematic achievements of Tri-City area students in grades 6-12. More than $1,500 in scholarships were awarded for outstanding video entries in the Alameda County Water District's (ACWD) 7th annual WaterClips Student Video Contest during a Special Board Meeting on April 30. This year's awards theme challenged students to create 30-second videos showing how water from ACWD influences, inspires or supports physical health and wellness. View the winning and honorable mention videos... Related News Draft Urban Water Management Plan & Water Shortage Contingency Plan Available for Review Home Posted on May 08, 2026 Issue 2, 2026 The Aqueduct Newsletter Home Posted on May 01, 2026 2025 Water Quality Report Now Available Home Posted on May 01, 2026 Start & Stop Service Start or stop your water service Board Agendas & Minutes View current and past meeting information Job Seekers Join our team Water Quality Learn about your water Water Conservation & Rebates Discover tips and rebates to help you save water --> Contact Us Alameda County Water District 43885 S Grimmer Boulevard Fremont, CA 94538 Phone:   510-668-4200 Monday - Friday Business Hours 8am - 5pm Lobby Hours 9am - 4pm Quick Links Capital Improvement Projects & Bids Forms, Permits & Applications Connect with Us Report Water Waste Report a Website Issue /QuickLinks.aspx Home Site Map Accessibility Copyright Notices /QuickLinks.aspx Government Websites by CivicPlus® Loading Loading Do Not Show Again Close Arrow Left Arrow Right [] Slideshow Left Arrow Slideshow Right Arrow Search Results 1 - 10 of 5644 results (0.05 seconds) Where can I learn more about lead in drinking water? Apr 28, 2025 https://www.acwd.org/faq.aspx?qid=319 What can I do to keep lead out of my water? Apr 28, 2025 https://www.acwd.org/faq.aspx?qid=263 What is a Maximum Contaminant Level Goal (MCLG)? Nov 24, 2025 https://www.acwd.org/faq.aspx?qid=337 CIMIS Nov 25, 2025 Home About Us Water Conservation Resources CIMIS https://www.acwd.org/147/cimis Find out about a network of weather stations throughout California that provide valuable data used to calculate plant water requirements. Is bottled water from the grocery store suitable for storing? Mar 17, 2026 https://www.acwd.org/m/FAQ#question-181 Facility Tours  Mar 25, 2026 Home Services Education Water Treatment Plant Tours https://www.acwd.org/191/Water-Treatment-Plant-Tours An e-mail will be sent to confirm tour date.Tour Request Form After your tour date/time is scheduled, every tour participant is required to submit a Visitor Form 1 week before the tour date:Visitor Form For more information about the history, operation and function of this plant, please visit Instrument Controls Technician I/II Apr 1, 2026 https://www.acwd.org/DocumentCenter/View/475 1 MB Lead and Copper Tap Sampling Program Jul 31, 2024 Home About Us Water Quality Lead & Copper Tap Sampling Program https://www.acwd.org/559/lead-copper-tap-sampling-program Thank you for your interest in the triennial Lead and Copper Tap Sampling Program. Comprehensive Annual Financial Report 2015 Nov 18, 2015 https://www.acwd.org/documentcenter/view/1134 As a result of this initiative, the District was able to eliminate the need for four (4) temporary full-time staff in Customer Service and one ( 1 ) temporary part-time Meter Reader. 3 MB DRAFT FINAL 2020 CHAPTER 10 - 2020 WSCP - STANDALONE DOC Apr 23, 2021 https://www.acwd.org/documentcenter/view/3760 Starting in 2022, the WSDA will be due by July 1 of every year. 1 MB 1 2 3 4 5 ... 565 ► Show 10 25 50  per page Site • Alameda County Water District, CA • CivicEngage Skip to Main Content About Us Services Connect With Us I Want To... Pay My Bill/ My Account Search About ACWD Construction Projects Development Services Fish Passage & Related Projects Groundwater Resources Help on Tap Program Optional Service Line Coverage Plan Rapid Alert Notification System Transparency Information Water Rates Process Home Site CivicPlus Content Management System © 1997-2026 CivicPlus. All rights reserved. All content © 2006-2026 Alameda County Water District, CA and its representatives. All rights reserved. Start & Stop Service Start or stop your water service Board Agendas & Minutes View current and past meeting information Job Seekers Join our team Water Quality Learn about your water Water Conservation & Rebates Discover tips and rebates to help you save water --> Contact Us Alameda County Water District 43885 S Grimmer Boulevard Fremont, CA 94538 Phone:   510-668-4200 Monday - Friday Business Hours 8am - 5pm Lobby Hours 9am - 4pm Quick Links Capital Improvement Projects & Bids Forms, Permits & Applications Connect with Us Report Water Waste Report a Website Issue /QuickLinks.aspx Home Site Map Accessibility Copyright Notices /QuickLinks.aspx Government Websites by CivicPlus® Loading Loading Do Not Show Again Close Arrow Left Arrow Right [] Slideshow Left Arrow Slideshow Right Arrow Finding and Fixing Leaks | Alameda County Water District - Official Website Skip to Main Content About Us Services Connect With Us I Want To... Pay My Bill/ My Account Search Fix A Leak Week Galvanized Service Line Leaks Home About Us Water Conservation Finding and Fixing Leaks Finding and Fixing Leaks Checking for Leaks with AMI The Alameda County Water District (ACWD) has installed Advanced Metering Infrastructure (AMI) - A new technology that reads your water meter remotely and alerts you to possible leaks. Finding and fixing leaks as soon as possible can avoid surprise water bills or property damage.  If you suspect a water leak or received an alert, use this page and explore the below resources to guide you: Checking for Leaks with AMI - Step-by-Step instructions for using AMI to check for leaks and tips on finding and fixing common sources of leaks in your home Perform a Leak Isolation Test 1. Locate your shut-off valve to the inside of your home (usually in the front yard near a spigot). 2. Turn the valve off and note the time. For best results, leave it off overnight. 3. Check Valve Function a. If the valve won't turn or spins freely, it needs repair or replacement by a plumber. b. After shutting off, turn on a faucet inside your home. If water still flows, the valve isn't working properly and will need repair by a plumber. 4. Verify water usage on portal.acwd.org   a. The next day, log in to the portal and check your usage for the time the valve was off (data refreshes every 6-8 hours). b. If there is usage during the shut-off: Leak is likely outside. If you have a separate irrigation shut off valve, try the same isolation test to determine an irrigation leak.  c. If there is no usage during shut-off: Leak is likely inside your home. 5. Need more help? Contact a certified leak detection service or plumber.  Common Indoor Leaks Toilet Leaks Toilets are the #1 cause of indoor leaks and can silently waste hundreds of gallons per day!  Test:  Add food coloring or dye tablets* into the tank. DON'T FLUSH. Wait 20 minutes. If color appears in the toilet bowl, you have a leak. Fixes :  Toilet Flapper: Old or worn-out flappers can cause leaks. A simple rule, if the flapper is 5+ years old, it's time for a replacement.  Overflowing Fill Valve: Water level should stop about a 1/2 inch below the overflow pipe. Adjust the float screw if needed.  * Request free dye tablets via email , pick them up at our headquarters (43885 S. Grimmer Blvd., Fremont) or receive free dye tablets and a flapper by ordering a free Fix-A-Leak Kit . Video Resources: How to Find a Toilet Leak How to Fix a Toilet Leak Other Indoor Leaks: Faucets, showerheads, tub spout diverter, under sinks Appliances: clothes washer, water heater, dishwasher, refrigerator ice maker, water softener or reverse osmosis systems  Hot water line: a warm or hot spot on your floor, combined with an increase in your natural gas bill, could indicate a broken hot water pipe Video Resources: How to find and fix leaks with a Water Use Efficiency Specialist Faucets and Showerheads Common Outdoor Leaks Sprinkler/Irrigation System Nationally, outdoor water use accounts for 30 percent of household use. A broken or missing sprinkler head can waste as much as 25,000 gallons of water a month during irrigation season! Look for: Extra green grass or moss Dry patches = broken or misaligned sprinkler heads Wet/muddy spots = old/cracked parts Leaks while the system is running = geysers or puddling from lateral line leaks Leaking irrigation valves  Leaking hose bibbs  Fix: Dig around to inspect Clean or replace old valves and seals  Manually run your sprinklers and check for leaks and adjustments twice a year - once after winter, and once in mid-summer. Irrigation Resources: ACWD's Outdoor Water Saving Tips   ACWD's Rebate Programs for Your Garden Bay Area Gardening EPA's Sprinkler Spruce-Up Videos: Irrigation Systems How to Check Your Sprinklers for Leaks & Inefficiencies, Santa Barbara Saves Water How to Check Your Drip System for Leaks, Santa Barbara Saves Water Other Places to Look: Galvanized Service Line Pool fill valve: Stuck open = constant water fill Leaking hose bibbs, hoses being left on ACWD Resources for Finding and Fixing Leaks Checking for Leaks with AMI - Step-by-step instructions for using AMI to check for leaks and tips on finding and fixing common sources of leaks in your home. ACWD Fix a Leak Kit - Order a kit to receive FREE toilet detection dye tablets, a toilet flapper, information about finding and fixing leaks around the house and accessing the My Smart Water Connect AMI customer portal, and the California Water Efficiency Partnership's Practical Plumbing Handbook. Create an account on ACWD's Water Savings Center online portal to submit your order form. Water Savings Assistance Partnership Program - A free water and energy efficiency program offered to income-qualified customers. Services include indoor and outdoor leak assessments and repairs for select fixtures. Do-It-Yourself (DIY) Residential Home Water Use Survey - Residential customers can complete this survey to check their home for indoor and outdoor fixture flow rates, leaks, and inefficiencies, including in bathrooms and irrigation systems. External Resources HomeServe Renew Alameda County   Alameda County Home Repair Grants   H2ouse Water Saver Home Home Water Works EPA Fix A Leak Week Guide Note: These resources are a great starting point, but they’re not a complete list. If you have questions about tools or information from other organizations, please reach out to them directly. Start & Stop Service Start or stop your water service Board Agendas & Minutes View current and past meeting information Job Seekers Join our team Water Quality Learn about your water Water Conservation & Rebates Discover tips and rebates to help you save water --> Contact Us Alameda County Water District 43885 S Grimmer Boulevard Fremont, CA 94538 Phone:   510-668-4200 Monday - Friday Business Hours 8am - 5pm Lobby Hours 9am - 4pm Quick Links Capital Improvement Projects & Bids Forms, Permits & Applications Connect with Us Report Water Waste Report a Website Issue /QuickLinks.aspx Home Site Map Accessibility Copyright Notices /QuickLinks.aspx Government Websites by CivicPlus® Loading Loading Do Not Show Again Close Arrow Left Arrow Right [] Slideshow Left Arrow Slideshow Right Arrow Form Center • Alameda County Water District, CA • CivicEngag Skip to Main Content About Us Services Connect With Us I Want To... Pay My Bill/ My Account Search About ACWD Construction Projects Development Services Fish Passage & Related Projects Groundwater Resources Help on Tap Program Optional Service Line Coverage Plan Rapid Alert Notification System Transparency Information Water Rates Process Home Form Center Form Center Search Forms by: Select a Category Select category/categories to filter All Categories ACWD Records Request Form Brochures Capital Improvement Projects Customers Developers & Consultants Educators & Students Email Operations Public Records Request Form Report a Website Issue Vendors Water Conservation Search By signing in or creating an account , some fields will auto-populate with your information. Customers Hydrant Meter Read Submission Self Read Meter Read Submission Opt Out of Future HEIS Mailings Customers can opt out of future HEIS mailings. Developers & Consultants CONSULTANT REGISTRATION FORM Fire Flow Test Application Request a Fire Flow Test. Customer Work Requests & Job Orders Survey for Developers & Customers to provide feedback on their Customer Work Requests & Job Orders. Public Water System Extensions Survey for Developers to provide feedback on their Public Water System Extension project. Educators & Students Free Educational Materials Order Form Tour Request Form Email Development Services Email Audrey Stenerson Email Aziz Akbari Email Carlos Sempere Email Christine Santiago Email Dan Stevenson Email Dorota Budzynska Email Engineering Office Administration Email Gisselle Marcia Email Jacob Reed Email Jessica Swenson Email Jose Rodriguez Email Karen Meurrens Email Kerri Smyth Email Lead and Copper Rule (LCR) program Email Lisa Rodriguez Email Marian Hsu Email Mike Wickham Email Paul Sethy Email Ranga Sampath Email Renee Gonzalez Email Rob Ferro Email Ryan Seidlitz Email Sharene Gonzales Email Stephanie Nevins Email Thomas Niesar Email Water Conservation Email Amy Reeve Email Ava Lazor Email Bao Nguyen Email Chris Delp Email Customer Service Email District Secretary Email Ed Stevenson Email Girum Awoke Email Jackie McCloud Email James Gunther Email John Weed Email Judy Huang Email Kelsi Oshiro Email Laura Hidas Email Leonard Ash Email Maria Jauregui Email Michelle Walden Email Operations & Maintenance/Water Quality Email Procurement & Contracts Email Rates Team Email Renee W. Gonzales Email Rosy Chan Email Shane O'Nesky Email Shehroz Mirza Email Tap Sampling Program Email Uriel Moreno Ortiz Report a Website Issue Report a Website Issue Form for customers to report broken links, spelling errors and incorrect information on the website. Water Conservation My Smart Water Connect Leak Alert Survey A form for customers to fill out when they find and address a leak as a result of the Leak Notification they received via the My Smart... More… A form for customers to fill out when they find and address a leak as a result of the Leak Notification they received via the My Smart Water Connect Customer Portal. Less… Voluntary Reporting Form for Functional Turf Areas (Assembly Bill 1572) Water Waste Reporting Form Fill in this form to let ACWD of any water waste occurring in our service area. Subscribe to the Water Efficiency Master Plan Email List Water Efficiency Master Plan Email list sign up Water Efficiency Master Plan Questionnaire Customer survey for Water Efficiency Master Plan Start & Stop Service Start or stop your water service Board Agendas & Minutes View current and past meeting information Job Seekers Join our team Water Quality Learn about your water Water Conservation & Rebates Discover tips and rebates to help you save water --> Contact Us Alameda County Water District 43885 S Grimmer Boulevard Fremont, CA 94538 Phone:   510-668-4200 Monday - Friday Business Hours 8am - 5pm Lobby Hours 9am - 4pm Quick Links Capital Improvement Projects & Bids Forms, Permits & Applications Connect with Us Report Water Waste Report a Website Issue /QuickLinks.aspx Home Site Map Accessibility Copyright Notices /QuickLinks.aspx Government Websites by CivicPlus® Loading Loading Do Not Show Again Close Arrow Left Arrow Right [] Slideshow Left Arrow Slideshow Right Arrow Emergency Preparedness | Alameda County Water District - Official Website Skip to Main Content About Us Services Connect With Us I Want To... Pay My Bill/ My Account Search Rapid Alert Notification Home About Us Emergency Preparedness Emergency Preparedness Preparing for Disaster There’s no getting around it - the Bay Area is in for another major earthquake. In fact, experts predict a 70% chance of a magnitude 6.7 or greater earthquake occurring in the San Francisco Bay Area within the next 30 years. Are you and your family prepared for such a disaster? While ACWD’s disaster preparedness efforts include extensive measures to protect the water system from damage resulting from earthquakes, many breaks in our water system pipelines will undoubtedly occur. In fact, the damage to ACWD’s system from a major earthquake could be so severe that the reliable supply of high quality drinking water our customers rely upon and have learned to expect could be interrupted for an extended period of time. That’s why one of the most important things that you can do to get ready for an earthquake (or any other disaster) is to store an adequate amount of emergency drinking water. You can survive weeks without food, but only a few days without water. In addition to the emergency preparedness resource links and FAQs provided in the menu boxes on the right of this page, ACWD strongly encourages you to complete the Family Disaster Planning Worksheet (PDF) . Family Disaster Planning Worksheet (PDF) Use this worksheet to create an emergency communications plan, supply kit, and action plans for you and your family. The short amount of time it takes you to complete this worksheet and properly prepare can make all the difference for how well you and your family safely endure a disaster situation! Water Emergencies – Plan & Prepare Learn how to create and store an emergency water supply . Tips for preparing for a planned water shutoff . View WaterClips videos to learn how to prepare for a water emergency . Quick Links American Red Cross Preparedness Tri-City Multi-jurisdictional Local Hazard Mitigation Plan California Department of Public Health - Be Prepared California FEMA's Ready.gov USGS Putting Down Roots in Earthquake Country /QuickLinks.aspx FAQs How much water should I store? Is bottled water from the grocery store suitable for storing? How do I treat the tap water I am planning to store? More Water For Emergencies FAQs /FAQ.aspx Start & Stop Service Start or stop your water service Board Agendas & Minutes View current and past meeting information Job Seekers Join our team Water Quality Learn about your water Water Conservation & Rebates Discover tips and rebates to help you save water --> Contact Us Alameda County Water District 43885 S Grimmer Boulevard Fremont, CA 94538 Phone:   510-668-4200 Monday - Friday Business Hours 8am - 5pm Lobby Hours 9am - 4pm Quick Links Capital Improvement Projects & Bids Forms, Permits & Applications Connect with Us Report Water Waste Report a Website Issue /QuickLinks.aspx Home Site Map Accessibility Copyright Notices /QuickLinks.aspx Government Websites by CivicPlus® Loading Loading Do Not Show Again Close Arrow Left Arrow Right [] Slideshow Left Arrow Slideshow Right Arrow Job Seekers | Alameda County Water District - Official Website Skip to Main Content About Us Services Connect With Us I Want To... Pay My Bill/ My Account Search Job & Promotional Opportunities - APPLY NOW Employee Benefits and Programs Internships & Student Work Opportunities Job Descriptions Job Interest Card Organizational Charts & Salary Schedules MOUs  Home Connect With Us Job Seekers Job Seekers Who We Are The Alameda County Water District is a California water utility that supplies safe drinking water to the residents and businesses of Fremont, Newark and Union City. Founded in 1914, ACWD has proudly served the community for over 100 years, and we currently serve more than 348,000 people with a staff of 242 full time dedicated employees. At ACWD, it is our mission to recruit and retain a qualified, productive workforce and maintain a workplace environment where diversity and excellence are valued and where creativity, teamwork, and open communication are actively encouraged. What We Do Providing customers with a reliable supply of high-quality water at reasonable price is our mission --- one we strive to uphold while protecting the health and safety of the communities we serve. This requires a dedicated staff of trained professionals who know what it takes to keep the water system safe and sound – without interruption. With over 100 square miles of service area; numerous water treatment, pumping and storage facilities; and over 900 miles of water main pipelines, our dedicated staff works hard to maintain critical infrastructure. At ACWD we strive for excellence in our customer service, the quality of water we provide, and the work that we do each day within our organization. From customer service representatives to gardeners, electricians, accountants, engineers, treatment facility operators, chemists, utility workers and many more – we have a variety of jobs to attract the finest of trades and professionals. At ACWD, we value our employees and encourage creativity, community, collaboration, diversity, and excellent customer service. Why ACWD We like to think it’s something in the water, but it may also be the school, parks, community, and recreation that contributed to the City of Fremont ranking as one of the Happiest Cities in America according to Wallethub’s 2026 survey. As a Silicon Valley neighbor, we are in the heart of the technology hub with innovation abound. With BART’s Warm Springs station just a hop, skip, and jump away from the District’s headquarters, it’s easy to get where you need to be and even easier with our commuter benefits program. At ACWD, we recognize employees’ need for flexibility. We offer alternative work schedules and a hybrid work-from-home policy to deliver work-life balance. At its core, ACWD values diversity, equity and inclusion through District-wide practices and programs that foster a positive workplace environment. Employees enjoy mission driven work with a purpose, competitive salaries and desirable benefits making ACWD a great place for creative, fast forward-thinking professionals to join our team. Reasonable Accommodation  If you need an accommodation to apply for any jobs at Alameda County Water District, please call: ( 510) 668-4223 or (510) 668-4216. Disaster Service Worker All Alameda County Water District employees are, by state and federal law, Disaster Service Workers. The roles and responsibilities for Disaster Service Workers are authorized by the California Emergency Services Act and are defined in the California Labor Code. In the event of a declaration of emergency, any employee of the District may be assigned to perform activities which promote the protection of public health and safety or the preservation of lives and property. Such assignments may require service at locations, times, and under conditions that are significantly different than the normal work assignments and may continue into the recovery phase of the emergency. If a “Local Emergency” is declared during the employee’s shift, employees will be expected to remain at work to respond to the emergency needs of the community. If a “Local Emergency” is declared outside of the employee’s shift, employees must make every effort to contact their direct supervisor or department head to obtain reporting instructions as Disaster Service Workers. GovernmentJobs Applicant Support Hotline If you experience difficulties with logging in, receive an error notice regarding your password, or have difficulty navigating through the online application process, you must direct your questions and/or concerns to the GovernmentJobs Applicant Support team. Alameda County Water District does not maintain the GovernmentJobs.com site or the applicant log-in information. Applicant Support Hotline: (855) 524-5627 Equal Opportunity Employment The District provides equal opportunity for all persons in all aspects of employment. The District shall not allow discrimination on the basis of race, color, religion, national origin, gender, age, disability, or any other factor unrelated to job performance.  Employment offers are made following the conduct of a reference check and are always contingent upon successful completion of a job-related pre-employment physical exam, including a drug screen, as well as a security background check. Employment is made contingent upon verification of identity and legal right to work in the United States pursuant to federal law, and the signing of a loyalty oath pursuant to state law.  Contact Us Jobs / Human Resources Physical Address 43885 S Grimmer Boulevard Fremont , CA 94538 Directory Amy Reeve Human Resources & Risk Manager Email Amy Reeve Phone: (510) 668-4220 More Information Start & Stop Service Start or stop your water service Board Agendas & Minutes View current and past meeting information Job Seekers Join our team Water Quality Learn about your water Water Conservation & Rebates Discover tips and rebates to help you save water --> Contact Us Alameda County Water District 43885 S Grimmer Boulevard Fremont, CA 94538 Phone:   510-668-4200 Monday - Friday Business Hours 8am - 5pm Lobby Hours 9am - 4pm Quick Links Capital Improvement Projects & Bids Forms, Permits & Applications Connect with Us Report Water Waste Report a Website Issue /QuickLinks.aspx Home Site Map Accessibility Copyright Notices /QuickLinks.aspx Government Websites by CivicPlus® Loading Loading Do Not Show Again Close Arrow Left Arrow Right [] Slideshow Left Arrow Slideshow Right Arrow