◈ Homepage — https://www.alamedamp.com/Skip to Main Content MY ACCOUNT CUSTOMER SERVICE CUSTOMER PROGRAMS COMMUNITY Search Start / Stop Service Pay Your Bill Outage Alerts Rebates Public Utilities Board HIGHLIGHTS See What’s Happening Newsroom Otis/Broadway Overhead Power Line Undergrounding Construction is underway on the Otis/Broadway area undergrounding project. This project will remove all overhead lines and utility poles within the project boundaries and will be completed in multiple section phases. Learn More... Electric Rates Increase by Four Percent Starting July 1st AMP customers to save $63.6 million this year with rates 44.5% lower than PG&E Read on... Alameda Municipal Power Goes Live on Customer Mobile App, Developed by silverblaze AMP expands its customer experience offerings with a new mobile app and expanded online portal, developed by silverblaze and available in the Apple App Store and Google Play Store. Read on... Tim Haines Appointed to Lead Alameda Municipal Power Following a comprehensive search, Alameda City Manager Jennifer Ott has appointed Tim Haines as the General Manager of Alameda Municipal Power (AMP). Read on... AMP Recognized as a Diamond-Level Reliable Public Power Provider American Public Power Association awards RP3 and Excellence in Safety designations to AMP Read on... Vendors, discover our bid opportunities! AMP is now on OpenGov AMP is excited to announce our new OpenGov eProcurement Portal for publishing formal solicitations and receiving bid responses electrically. Read on... Celebrate Safely This Graduation Season: Prevent Mylar Balloon Related Outages As graduation season kicks off across Alameda, AMP is reminding the community to celebrate safely. Mylar balloons, while festive, can cause preventable power outages if released outdoors. Read more to learn how you can celebrate and help keep lights on. Learn More... Sign-up for the EV Charging Technical Assistance Program AMP is offering free EV charging technical assistance for multifamily properties to plan EV charging projects and take advantage of rebates up to $50,000. Sign-up to find out if your property is eligible. Community Benefit Building Electrification Grant Program Grants are available for non-profits and community organizations to help complete their building electrification projects! Learn more... Power Up For Learning Power Up For Learning provides technologies and STEM enrichment for Alameda students in need – and it’s supported by AMP customers like you! Sponsor today through your AMP electricity bill and help “Power Up” Alameda’s future. Learn More... Power Content Label 2024 The Power Content Label (PCL) is an annual report that shows where AMP's electricity was generated during the calendar year and how it compares to California's power mix. In fall 2025, the PCL for 2024 was released, showing AMP's 100% clean portfolio. Learn more... Careers at AMP Join our team to help provide safe, reliable, cost-effective, and environmentally responsible electricity to Alameda. Learn More... Otis/Broadway Overhead Power Line Undergrounding Construction is underway on the Otis/Broadway area undergrounding project. This project will remove all overhead lines and utility poles within the project boundaries and will be completed in multiple section phases. Learn More... Electric Rates Increase by Four Percent Starting July 1st AMP customers to save $63.6 million this year with rates 44.5% lower than PG&E Read on... Alameda Municipal Power Goes Live on Customer Mobile App, Developed by silverblaze AMP expands its customer experience offerings with a new mobile app and expanded online portal, developed by silverblaze and available in the Apple App Store and Google Play Store. Read on... Tim Haines Appointed to Lead Alameda Municipal Power Following a comprehensive search, Alameda City Manager Jennifer Ott has appointed Tim Haines as the General Manager of Alameda Municipal Power (AMP). Read on... AMP Recognized as a Diamond-Level Reliable Public Power Provider American Public Power Association awards RP3 and Excellence in Safety designations to AMP Read on... Vendors, discover our bid opportunities! AMP is now on OpenGov AMP is excited to announce our new OpenGov eProcurement Portal for publishing formal solicitations and receiving bid responses electrically. Read on... Celebrate Safely This Graduation Season: Prevent Mylar Balloon Related Outages As graduation season kicks off across Alameda, AMP is reminding the community to celebrate safely. Mylar balloons, while festive, can cause preventable power outages if released outdoors. Read more to learn how you can celebrate and help keep lights on. Learn More... Sign-up for the EV Charging Technical Assistance Program AMP is offering free EV charging technical assistance for multifamily properties to plan EV charging projects and take advantage of rebates up to $50,000. Sign-up to find out if your property is eligible. Next Previous Contact Us Alameda Municipal Power 2000 Grand Street Alameda, CA 94501 Email: [email protected] Phone: 510-748-3900 Fax: 510-748-3975 Quick Links Public Utilities Board Agenda & Minutes Archived Press Releases Rate Schedule Summary Financial Reports Power Content Label AMP Fact Sheet AMP Wildfire Mitigation Plan Site Links AMP Management Team AMP Job Opportunities City of Alameda Site Map Privacy Policy Social Media Sign Up for Updates Facebook Instagram X Government Websites by CivicPlus® Powered by Translate Select Language Abkhaz Acehnese Acholi Afar Afrikaans Albanian Alur Amharic Arabic Armenian Assamese Avar Awadhi Aymara Azerbaijani Balinese Baluchi Bambara Baoulé Bashkir Basque Batak Karo Batak Simalungun Batak Toba Belarusian Bemba Bengali Betawi Bhojpuri Bikol Bosnian Breton Bulgarian Buryat Cantonese Catalan Cebuano Chamorro Chechen Chichewa Chinese (Simplified) Chinese (Traditional) Chuukese Chuvash Corsican Crimean Tatar (Cyrillic) Crimean Tatar (Latin) Croatian Czech Danish Dari Dhivehi Dinka Dogri Dombe Dutch Dyula Dzongkha Esperanto Estonian Ewe Faroese Fijian Filipino Finnish Fon French French (Canada) Frisian Friulian Fulani Ga Galician Georgian German Greek Guarani Gujarati Haitian Creole Hakha Chin Hausa Hawaiian Hebrew Hiligaynon Hindi Hmong Hungarian Hunsrik Iban Icelandic Igbo Ilocano Indonesian Inuktut (Latin) Inuktut (Syllabics) Irish Italian Jamaican Patois Japanese Javanese Jingpo Kalaallisut Kannada Kanuri Kapampangan Kazakh Khasi Khmer Kiga Kikongo Kinyarwanda Kituba Kokborok Komi Konkani Korean Krio Kurdish (Kurmanji) Kurdish (Sorani) Kyrgyz Lao Latgalian Latin Latvian Ligurian Limburgish Lingala Lithuanian Lombard Luganda Luo Luxembourgish Macedonian Madurese Maithili Makassar Malagasy Malay Malay (Jawi) Malayalam Maltese Mam Manx Maori Marathi Marshallese Marwadi Mauritian Creole Meadow Mari Meiteilon (Manipuri) Minang Mizo Mongolian Myanmar (Burmese) Nahuatl (Eastern Huasteca) Ndau Ndebele (South) Nepalbhasa (Newari) Nepali NKo Norwegian Nuer Occitan Odia (Oriya) Oromo Ossetian Pangasinan Papiamento Pashto Persian Polish Portuguese (Brazil) Portuguese (Portugal) Punjabi (Gurmukhi) Punjabi (Shahmukhi) Quechua Qʼeqchiʼ Romani Romanian Rundi Russian Sami (North) Samoan Sango Sanskrit Santali (Latin) Santali (Ol Chiki) Scots Gaelic Sepedi Serbian Sesotho Seychellois Creole Shan Shona Sicilian Silesian Sindhi Sinhala Slovak Slovenian Somali Spanish Sundanese Susu Swahili Swati Swedish Tahitian Tajik Tamazight Tamazight (Tifinagh) Tamil Tatar Telugu Tetum Thai Tibetan Tigrinya Tiv Tok Pisin Tongan Tshiluba Tsonga Tswana Tulu Tumbuka Turkish Turkmen Tuvan Twi Udmurt Ukrainian Urdu Uyghur Uzbek Venda Venetian Vietnamese Waray Welsh Wolof Xhosa Yakut Yiddish Yoruba Yucatec Maya Zapotec Zulu ◈ Interior Pages — 10 pages crawledPayment Options | Alameda Municipal Power, CA Skip to Main Content My Account Customer Service Customer Programs Community Search New Account Management Tools Pay Online Balanced Payment Program Paperless Billing Pay by Mail Pay by Phone Pay in Person Pay Through Your Bank Home Customer Service Billing Payment Options Payment Options Alameda Municipal Power offers a number of possibilities for paying your electric bill. Each one allows you to continue your electrifying ways. Please note that processing times vary, and if your account is past due, in danger of disconnection, or your service has been disconnected, your safest option is to pay in person . 9 1 1 2 New Account Management Tools On October 14, 2019, AMP discontinued its eCare online bill payment system. If you wish to continue to pay or view your electric bill on AMP’s website, or receive a paperless bill, you need to create a new online account on the system. Pay Online Use our Online Bill Pay and pay your bill securely, using a credit card (Visa or MasterCard) 24 hours a day, 7 days a week. Balanced Payment Program Under this program we calculate your average billing over the last 12 months and set up a fixed monthly payment. Paperless Billing Sign up for Paperless Billing and we will send you an email each month letting you know your bill is ready for your review and payment. Pay by Mail Pay your bill the traditional way - by mail. Pay by Phone Pay your bill over the phone using a check or credit/debit card (Visa or MasterCard only) using our free automated service, which is available 24/7. Pay in Person You can pay in-person during office hours at the Alameda Municipal Power (AMP) Service Center at 2000 Grand Street in Alameda. Pay Through Your Bank Many banks and other financial institutions offer an online bill payment service. FAQs How can I make payment arrangements? Why do I still get notices after I make a payment arrangement? View All FAQs /FAQ.aspx Contact Us Alameda Municipal Power 2000 Grand Street Alameda, CA 94501 Email: [email protected] Phone: 510-748-3900 Quick Links Public Utilities Board Agenda & Minutes Archived Press Releases Rate Schedule Summary Financial Reports Power Content Label AMP Fact Sheet AMP Wildfire Mitigation Plan /QuickLinks.aspx Site Links AMP Management Team AMP Job Opportunities City of Alameda Site Map Privacy Policy /QuickLinks.aspx Social Media Sign Up for Updates Facebook Instagram X /QuickLinks.aspx Government Websites by CivicPlus® Loading Loading Do Not Show Again Close Arrow Left Arrow Right [] Slideshow Left Arrow Slideshow Right Arrow Tim Haines Appointed to Lead Alameda Municipal Power • Alameda Municipal Power, CA Skip to Main Content My Account Customer Service Customer Programs Community Search Home NewsFlash Tim Haines Appointed to Lead Alameda Municipal Power News Flash Tim Haines Appointed to Lead Alameda Municipal Power Press Releases Posted on September 19, 2024 Following a comprehensive search, Alameda City Manager Jennifer Ott has appointed Tim Haines as the General Manager of Alameda Municipal Power (AMP). With over three decades of experience in the energy and water industry, Haines brings a wealth of knowledge to the role. Haines has served as AMP’s Interim General Manager since May. Alameda Municipal Power, one of the nation’s oldest public or private utilities, serves more than 38,000 residents and businesses in the City. Committed to providing clean, sustainable, and reliable power, AMP has achieved 100% clean energy since 2020, making the City of Alameda the lowest greenhouse gas emitting community in Alameda County and one of the lowest in the State of California. As General Manager, Haines will function as the administrative head of the department, ensuring alignment with the City’s policies and strategic goals. Haines will further the strategic vision of the organization and provide direction on work related to the design, engineering, construction, maintenance, and operation of AMP facilities and businesses. “Tim’s extensive experience and proven leadership make him an ideal choice to lead AMP,” said City Manager Jennifer Ott. “I am confident in his ability to implement AMP’s strategic plan and look forward to working together to continue to find innovative ways to maintain a strong safety record, increase reliability, and grow our commitment to a sustainable future.”    Prior to joining AMP, Haines served as the Interim General Manager of California Community Power, a Joint Powers Agency comprised of nine California Community Choice Aggregators serving three million customers across more than 145 municipalities. He has also held leadership positions at State Water Contractors and the California Department of Water Resources. Haines began his career with the Sacramento Municipal Utility District and the United States Navy and holds a Bachelor’s degree in electrical engineering and a Master’s degree in engineering management. “I am honored to have been selected to lead AMP,” said Tim Haines. “I look forward to working with the AMP team, the Public Utilities Board, and City departments to integrate AMP into the future of Alameda.” AMP is proud to deliver safe, reliable, cost-effective, and 100% clean electricity to the City of Alameda. As a community-owned and locally operated electric system, AMP does not make a profit, resulting in rates for our residents and businesses that are on average 48% lower than neighboring investor-owned utilities such as PG&E. Additional Info... Related News AMP Recognized as a Diamond-Level Reliable Public Power Provider Press Releases Posted on March 31, 2026 Electric Rates Increase by Four Percent Starting July 1st Press Releases Posted on June 29, 2025 Alameda Municipal Power Goes Live on Customer Mobile App, Developed by silverblaze Press Releases Posted on January 07, 2025 Alameda Municipal Power Expands Heavy-Duty Fleet with its First All-Electric Utility Bucket Truck Press Releases Posted on August 27, 2024 Contact Us Alameda Municipal Power 2000 Grand Street Alameda, CA 94501 Email: [email protected] Phone: 510-748-3900 Quick Links Public Utilities Board Agenda & Minutes Archived Press Releases Rate Schedule Summary Financial Reports Power Content Label AMP Fact Sheet AMP Wildfire Mitigation Plan /QuickLinks.aspx Site Links AMP Management Team AMP Job Opportunities City of Alameda Site Map Privacy Policy /QuickLinks.aspx Social Media Sign Up for Updates Facebook Instagram X /QuickLinks.aspx Government Websites by CivicPlus® Loading Loading Do Not Show Again Close Arrow Left Arrow Right [] Slideshow Left Arrow Slideshow Right Arrow Rebates and Incentives  | Alameda Municipal Power, CA Skip to Main Content My Account Customer Service Customer Programs Community Search Home Customer Programs Residential Rebates and Incentives Rebates and Incentives  Explore AMP offerings Federal & STate Incentives Electric Bicycles (E-bikes) Heat Pump Clothes Dryer Electric Panel Upgrade Electric Vehicle Charger Energy Management Device (Socket Splitter) Heat Pump Space Heater Heat Pump Water Heater Income Qualified Solar Smart Thermostats Used Electric Vehicle Induction Cooktop/Range Explore AMP offerings ***Announcement*** The AMP Customer Programs online application platform has been updated. Logins that have been registered  before September 15, 2025 must re-register on the new platform. Explore AMP Offers Alameda Municipal Power ( AMP ) offers rebates and resources to encourage residents make the switch to electric to make homes cleaner and greener by making use of AMP 's 100% clean energy. Explore AMP’s incentives and take the next step toward a more sustainable future. Before starting your project, be sure to review the general terms, conditions, and eligibility requirements in addition to program specific guidelines . AMP Residential Rebates  General Terms and Conditions, and Eligibility Terms and Conditions Products and, or equipment must be installed and used at an AMP ’s customer’s service address. Rebate applications must be submitted within 6 months of the purchase date of products and, or equipment. Participant agrees that ordered products and, or equipment will not be resold under any circumstances. Participant is solely responsible for the installation of all products and, or equipment in accordance with the manufacturer's specifications. Products and, or equipment must be purchased as a brand-new item unless otherwise specified by AMP . AMP reserves the right to reject any application that is incomplete or fails to meet the program requirements. AMP does not provide service or technical support for the installed products and, or equipment. Please contact the retailer or manufacturer for information. Participant acknowledges that AMP does not expressly or implicitly warrant the performance of installed purchased products and, or equipment and is not liable for any damage caused by the installation of products and, or equipment; or for any damage caused by the malfunction of the installed purchased products and, or equipment. AMP is not responsible for items lost or delayed in the mail, nor any remittance delayed due to incorrect applications. Participant and, or Customer agrees that AMP reserves the right to inspect the installation premises of the product and, or equipment for twenty-four (24) months after the date of application or request additional documentation prior to rebate payment. Rebate may be denied by AMP if this condition is not met by the participant. Rebates must be surrendered if any participant is out of compliance after rebate payment. Participant agrees to comply with all permitting and inspections rules and regulations set forth by the City of Alameda. Participant is responsible for obtaining related permit(s) and completing the inspection process as required by the City of Alameda. Final permit issuance may be required to receive rebate. AMP and its subcontractors are committed to the confidentiality of Participants’ personal information. AMP shall not sell or otherwise distribute Participant’s name or identifying information without Applicant’s written approval. AMP , may, however, use Participant’s contact information to communicate with Participant about applicable AMP programs and discounts. Eligibility Eligible Participant(s) must have an active AMP utility account. Participant(s) must be serviced on AMP ’s residential D1 rate schedules. New construction is not eligible. The installation or remodeling of an additional dwelling unit is considered new construction. Participant(s) can reapply for programs every five (5) years per program requirements. The rebate cannot exceed the pre-tax purchase price after discounts, credits, and other rebates of products, and, or equipment. Products and, or equipment that are resold, gifted, rebuilt, included with another purchase, and, or received from warranty insurance claims, are not eligible. AMP programs are subject to the availability of funds. AMP reserves the right to modify, amend, or terminate the program in whole or in part, at any time and for any reason without prior notice. Rebates are issued on a first-come, first-served basis. Rebates and incentives are offered until approved funds are exhausted. The submission of a program application does not guarantee payment. Participants must be enrolled in the Energy Assistance Program ( EAP ) to be eligible for additional income eligible rebates. Contact Us Stay up to date on rebates and other programs by subscribing to our email blasts or contact [email protected] Federal & STate Incentives TECH Clean CA Please visit www.switchison.org for rebates on more electrification and energy efficiency measures that are administered by Tech Clean CA .  Rebates are available for heat pump water heaters, HVAC , electric infrastructure, and much more. This program also offers a network of prequalified contractors that must be used to help you with your project. Visit the www.switchison.org to determine your eligibility and find your contractor today! Electric Bicycles (E-bikes) AMP E-Bike Rebate AMP Electric Bicycle Rebate up to $300 Buy a new electric bicycle (E-bike), and you may be eligible for a cash rebate of up to $300. AMP Rebates for electric bicycles: Standard Rebate Income Qualified Rebate $100 $300   How to Apply Purchase an E-bike Complete, sign, and submit the application Submit a photo of the following: Sales receipt or invoice showing the cost of the electric bicycle Photo of your e-bike Photo of vehicle serial number Incentive Information E-Bike is defined by California's Department of Motor of Vehicles An electric bicycle is a bicycle equipped with fully operable pedals and an electric motor of less than 750 watts.  Three classes of electric bicycles have been established: Class 1: A low speed pedal-assisted electric bicycle equipped with a motor which provides assistance only when the rider is pedaling and ceases to provide assistance when a speed of 20 mph is reached. Class 2: A low speed throttle-assisted electric bicycle equipped with a motor used exclusively to propel the bicycle and NOT capable of providing assistance when a speed of 20 mph is reached. Class 3: A low speed pedal-assisted electric bicycle equipped with a speedometer, and a motor which provides assistance only when the rider is pedaling and ceases to provide assistance when a speed of 28 mph is reached E-Bike must be new (used and conversion kits are not eligible) Eligible bicycles include electric bicycles that have an electric motor, a battery, and functional pedals.  Scooters, mopeds, motorcycles, segways, and electric bicycle conversion kits are not eligible for this rebate. Rebate must be submitted within 6 months of purchase date.  The rebate is only available to current AMP residential (D1) customers. Only one rebate per AMP account. Limit one rebate per bicycle. To qualify for the low income adder, customers must be currently enrolled in AMP’s Energy Assistance Program.   Rebate amount not to exceed the full purchase amount of the E-bike. Rebates are issued on a first-come, first-served basis. Rebates and incentives are offered until approved funds are exhausted. The submission of a claim form does not guarantee payment. Alameda Municipal Power reserves the right to modify or end this rebate program at any time without prior notice. Alameda Municipal Power disclaims any and all liability, loss, or damage that may arise as a result of the applicant&rsquo Quick Links • 2024 - Footer - Social Media Skip to Main Content My Account Customer Service Customer Programs Community Search Home Quick Links 2024 - Footer - Social Media Sign Up for Updates Facebook Instagram X Categories All Categories 2024 - Footer - Contact Us 2024 - Footer - Site Links 2024 - Footer - Social Media Footer - AMP Policies Footer - Contact Us Footer - Newsroom Footer - Our Story Footer - Quick Links Solar Quick Links Live Edit Contact Us Alameda Municipal Power 2000 Grand Street Alameda, CA 94501 Email: [email protected] Phone: 510-748-3900 Quick Links Public Utilities Board Agenda & Minutes Archived Press Releases Rate Schedule Summary Financial Reports Power Content Label AMP Fact Sheet AMP Wildfire Mitigation Plan /QuickLinks.aspx Site Links AMP Management Team AMP Job Opportunities City of Alameda Site Map Privacy Policy /QuickLinks.aspx Social Media Sign Up for Updates Facebook Instagram X /QuickLinks.aspx Government Websites by CivicPlus® Loading Loading Do Not Show Again Close Arrow Left Arrow Right [] Slideshow Left Arrow Slideshow Right Arrow Electric Vehicle Charging Technical Assistance Program | Alameda Municipal Power, CA Skip to Main Content My Account Customer Service Customer Programs Community Search Alameda Municipal Power Rates Business & Commercial Rebates and Incentives EV Rebates and Incentives Switch to Electric Resources Building Electrification Technical Assistance Electric Vehicle Charging Technical Assistance Program Tools for Restaurants Contact Us Home Customer Programs Business / Nonresidential Electric Vehicle Charging Technical Assistance Program Electric Vehicle Charging Technical Assistance Program AMP has partnered with CLEAResult to provide technical assistance with planning and designing EV charging projects at no cost for multifamily properties! Power your EV initiatives with expert technical support from concept through implementation. The EV Technical Assistance Program provides direct access to specialists who help overcome barriers, reduce risk, and optimize outcomes. Get practical guidance that drives results and keeps your projects moving forward. Technical assistance will include: Resident-site review Americans with Disability Act (ADA) compliance Estimated project costs Installation process Referrals to qualified contractors Alameda Municipal Power EV Charging Technical Assistance Program Application This form has been modified since it was saved. Please review all fields before submitting. * indicates a required field First Name * Last Name * Organization Name Address * City * State * Zip Code * Phone Number * Email Address * Property Type * -- Select One -- Multifamily - Apartments Multifamily - Condominiums Small Work Place (Less than 50,000 SF or 100 Employees) Large Work Place (More than 49,000 SF or 99 Employees) Government Education Community Based Organization How many parking spaces do you estimate are at your establishment? * How did you hear about the AMP EV Charging Program? -- Select One -- Call from AMP Email from AMP Postcard AMP Advertisement Community Event AMP Website Social Media Webinar Word of Mouth Is there anything else you would like to tell the team? AMP Terms and Conditions * Please review AMP's Terms & Conditions for the EV Technical Assistance Program. Check here to indicate that you have read and agree to the Terms & Conditions of AMP's Technical assistance offer. Questions? Please contact us at [email protected] or at (510) 803-7349 Le ave T his Bla nk: Receive an email copy of this form. Email address This field is not part of the form submission. Submit Google reCAPTCHA protected form. Google reCAPTCHA Privacy Policy . Google Terms of Service . OK Contact Us Alameda Municipal Power 2000 Grand Street Alameda, CA 94501 Email: [email protected] Phone: 510-748-3900 Quick Links Public Utilities Board Agenda & Minutes Archived Press Releases Rate Schedule Summary Financial Reports Power Content Label AMP Fact Sheet AMP Wildfire Mitigation Plan /QuickLinks.aspx Site Links AMP Management Team AMP Job Opportunities City of Alameda Site Map Privacy Policy /QuickLinks.aspx Social Media Sign Up for Updates Facebook Instagram X /QuickLinks.aspx Government Websites by CivicPlus® Loading Loading Do Not Show Again Close Arrow Left Arrow Right [] Slideshow Left Arrow Slideshow Right Arrow Start / Stop Service | Alameda Municipal Power, CA Skip to Main Content My Account Customer Service Customer Programs Community Search Home Customer Service Start / Stop Service Start / Stop Service Starting Service Stopping Service Starting Service Telephone Our Customer Service Representatives are available at 510-748-3900. Monday, Tuesday, Thursday, Friday: 8:30 a.m. to 5 p.m. Wednesday: 9:30 a.m. to 5 p.m. Required Information To start service, the following information is required for all responsible persons on the account: Email address Employer's name, address, and telephone number Name, service address, and home telephone number Reference (friend or relative) name and telephone number Social security number (required - not a credit check) Spouse/roommate information, if applicable If renting, landlord's name and telephone Fees An Account Establishment Fee of $15 will be assessed at sign-up and will appear on the first bill. We may require a deposit if personal or employment information is incomplete or where there is a history of late payments. New commercial accounts will be charged a minimum $300 deposit which will be included in the first bill. The deposit is based on twice the monthly average bill of a similar business. Stopping Service The following options are available for customers wishing to stop electric service in their name. Please be ready to provide a forwarding address for your final bill. Select the move-out date that works best for you. Please note that the power may be disconnected at any time during the move-out date. Telephone Our Customer Service Representatives are available at 510-748-3900. Monday, Tuesday, Thursday, Friday: 8:30 a.m. to 5 p.m. Wednesday: 9:30 a.m. to 5 p.m. Contact Us Alameda Municipal Power 2000 Grand Street Alameda, CA 94501 Email: [email protected] Phone: 510-748-3900 Quick Links Public Utilities Board Agenda & Minutes Archived Press Releases Rate Schedule Summary Financial Reports Power Content Label AMP Fact Sheet AMP Wildfire Mitigation Plan /QuickLinks.aspx Site Links AMP Management Team AMP Job Opportunities City of Alameda Site Map Privacy Policy /QuickLinks.aspx Social Media Sign Up for Updates Facebook Instagram X /QuickLinks.aspx Government Websites by CivicPlus® Loading Loading Do Not Show Again Close Arrow Left Arrow Right [] Slideshow Left Arrow Slideshow Right Arrow Undergrounding | Alameda Municipal Power, CA Skip to Main Content My Account Customer Service Customer Programs Community Search Home Customer Service Working with Alameda Municipal Power Undergrounding Undergrounding Replacing overhead electrical power lines with underground lines helps improve the safety and reliability of the power grid in Alameda. Removing overhead utility lines is one of the most noticeable improvements a neighborhood can make. Wires, poles, and other equipment can obscure the beautiful scenery of our island community. The city of Alameda has had an underground utility program since 1984 and approximately half of the city’s overhead wires have been moved underground. Current Undergrounding Projects Otis/Broadway District The City Council approved the Otis/Broadway Underground Utility District (UUD #38) at its February 19, 2019, meeting. The district boundaries are along Otis Drive from High Street to Broadway Street including streets south of Otis Drive (i.e. Pearl Street, Versailles Avenue, Mound Street, and Court Street) and along Broadway Street from La Jolla to Encinal Avenue. This project will remove all overhead lines and utility poles within the project boundaries. The project will be completed in multiple stages and in a phased timeline: Joint Trench construction . Includes installation of the main trench, conduit, and service boxes primarily located within the sidewalk area. Service lateral construction . Conduit will be installed underground from the back of the sidewalk and stubbed up near the existing service connection at the residence. Cable and equipment installation . Each utility will install their necessary cable and equipment and system will be energized. Electric meter panel conversion . Service connections on each house will be converted from being fed from overhead to underground. Removal of overhead wires and poles . When all services have been cutover to the new underground system the old overhead wires and poles can be removed. Project Updates Construction began June 2024 and will include the areas of the utility pole lines along Broadway starting at Encinal Avenue towards Otis Drive, then east on Otis Drive and ending on High Street. AMP is working with contractor Smith Dension to construct the underground infrastructure. UPDATE 9/17/25: Substructure construction along Otis Drive is complete and substructure construction along Broadway has begun. Substructure construction completion date: JULY 2026 .   After completion of the substructure (infrastructure trenching and roadway construction) there are additional tasks before the undergrounding project is 100% complete: ​ Each utility (AMP, AT&T, Comcast) will install their cable and equipment Once their systems are energized, each utility will cutover services from overhead to underground After all services are cutover, the poles will be removed Tasks will be completed in phased sections to minimize short-term disruptions. Milestones Construction Contract Awarded  – December 12, 2023 Collect Permit-To-Enter forms from Property Owners – January 2024 – February 2024 Notice sent to property owners Jan 31, 2024  Fillable Permit-To-Enter Form can be downloaded here UUD38 Project Virtual Town Hall Meeting – A Virtual Town Hall meeting was held February 2024.   Link to virtual town hall meeting recording: UUD38 Virtual Town Hall recording - February 22, 2024 (opens in new tab) Construction of Joint Trench and Service Laterals (substructure) – Beginning June 2024 and lasting until approximately July 2026. Post Substructure Construction (phased)  – 2026 - 2027 Cable and equipment installation Cutover of customer services Removal of overhead facilities and poles  Project Map Past meetings UUD38 Virtual Town Hall recording - February 22, 2024 (opens in new tab) UUD Virtual Town Hall recording - January 25, 2023 (opens in new tab) Virtual Town Hall Presentation Slides - January 25, 2023 (opens in new tab) UUD Q&A document - January 25, 2023 (opens in new tab) UUD38 Virtual Town Hall recording - July 12, 2022 (opens in new tab) Virtual townhall presentation slides - July 12, 2022 (opens in new tab)   Email List If you would like to be added to the UUD38 Project email list, please click   here Future Undergrounding Projects Within the next year, AMP plans to recommend that the City Council approve additional undergrounding projects from the list of recommendations received from the district nominating board (DNB). (The DNB, made up of four members of the public and one member of the Public Works Department, had previously reviewed potential areas for undergrounding.) This list includes the following areas: Webster Street  - all crossings - Central Avenue to Pacific Avenue including Eagle Avenue - West of Constitution Way; and along Central Avenue from Eighth Street to Webster Street. Broadway - Buena Vista Ave to Clement Ave Fernside Boulevard from Encinal Avenue to High Street, including lines on Lincoln Park access road Park Street - San Jose Avenue to Otis Drive More Information For more information, contact AMP at [email protected] Contact Us Alameda Municipal Power 2000 Grand Street Alameda, CA 94501 Email: [email protected] Phone: 510-748-3900 Quick Links Public Utilities Board Agenda & Minutes Archived Press Releases Rate Schedule Summary Financial Reports Power Content Label AMP Fact Sheet AMP Wildfire Mitigation Plan /QuickLinks.aspx Site Links AMP Management Team AMP Job Opportunities City of Alameda Site Map Privacy Policy /QuickLinks.aspx Social Media Sign Up for Updates Facebook Instagram X /QuickLinks.aspx Government Websites by CivicPlus® Loading Loading Do Not Show Again Close Arrow Left Arrow Right [] Slideshow Left Arrow Slideshow Right Arrow Celebrate Safely This Graduation Season: Prevent Mylar Balloon Related Outages • Alameda Municipal Power, CA Skip to Main Content My Account Customer Service Customer Programs Community Search Home NewsFlash Celebrate Safely This Graduation Season: Prevent Mylar Balloon Related Outages News Flash Celebrate Safely This Graduation Season: Prevent Mylar Balloon Related Outages General Posted on May 11, 2026 The end of the school year and graduation season is a time of excitement, celebration, and well‑earned achievement across Alameda. As families, friends, and schools gear up for ceremonies, parties, and photo‑worthy moments, Mylar balloons are a popular way to mark the occasion. But when released – accidentally or intentionally – these metallic balloons can drift into overhead power lines and cause preventable outages throughout the community. This year, with graduation and end-of-school-year events ramping up, Alameda Municipal Power is asking everyone to help keep celebrations safe and the lights on. Why Graduation Season Increases Balloon‑Related Outages In recent weeks, AMP has already seen a spike in balloon‑related interruptions, with crews responding to multiple incidents linked to Mylar balloons contacting electric equipment –an issue identified as early as mid‑April and now increasing as this celebration season begins. Unlike latex balloons, Mylar balloons are coated with a metallic material that conducts electricity. When they contact or get tangled in power lines, they can: Cause electrical shorts or equipment damage Lead to neighborhood-wide momentary of extended loss of power Create sparks that pose fire hazards Interrupt service to businesses, homes, and critical facilities Each year, utilities across California see hundreds of power outages linked to drifting Mylar balloons, most of which are completely preventable. How to Celebrate Graduation Safely Help protect our community by following these Mylar balloon safety guidelines throughout graduation season: Secure balloons with a weight.  California law requires metallic balloons to be tied to a weight to prevent accidental release. Keep balloons indoors whenever possible.  Indoor celebrations greatly reduce the risk of balloons reaching power lines. Never release balloons outdoors – intentionally or accidentally.  Even light winds can carry balloons long distances. Dispose of balloons properly.  Puncture balloons before discarding them to ensure they can’t float away. What to Do if You See a Balloon in Power Lines If you spot a Mylar balloon caught in wires or equipment: Do not attempt to retrieve it. Stay at least 25 feet away . Call AMP to report the issue immediately. End of School Year Celebrations Should Be Bright, Not Cause a Blackout Graduation is a momentous milestone, and the entire city is eager to celebrate safely. With a few simple steps, we can all help prevent outages and ensure that the season remains joyful, memorable, and outage‑free. Let’s keep the lights on, together. Related News Sign-up for the EV Charging Technical Assistance Program General Posted on April 15, 2026 Vendors, discover our bid opportunities! AMP is now on OpenGov General Posted on March 10, 2026 AMP Recognized as a Diamond-Level Reliable Public Power Provider General Posted on March 31, 2026 Otis/Broadway Overhead Power Line Undergrounding General Posted on May 31, 2024 Careers at AMP General Posted on October 21, 2025 Contact Us Alameda Municipal Power 2000 Grand Street Alameda, CA 94501 Email: [email protected] Phone: 510-748-3900 Quick Links Public Utilities Board Agenda & Minutes Archived Press Releases Rate Schedule Summary Financial Reports Power Content Label AMP Fact Sheet AMP Wildfire Mitigation Plan /QuickLinks.aspx Site Links AMP Management Team AMP Job Opportunities City of Alameda Site Map Privacy Policy /QuickLinks.aspx Social Media Sign Up for Updates Facebook Instagram X /QuickLinks.aspx Government Websites by CivicPlus® Loading Loading Do Not Show Again Close Arrow Left Arrow Right [] Slideshow Left Arrow Slideshow Right Arrow Search Results 1 - 10 of 1112 results (0.03 seconds) Solar at AMP Mar 10, 2026 Home Community Sustainability Solar https://www.alamedamp.com/181/Solar Learn more at alamedamp.com/rebates.AMP will waive the residential interconnection fee ($330) for homes built before January 1 , 2020.The state of California is currently offering a Federal Tax Credit for the installation solar systems. Why does Alameda Municipal Power (AMP) have a monthly customer charge? Jun 10, 2019 https://www.alamedamp.com/faq.aspx?qid=68 Can I install a battery storage system with my solar system? Jun 11, 2019 https://www.alamedamp.com/faq.aspx?qid=89 How much will it cost? Jun 11, 2019 https://www.alamedamp.com/faq.aspx?qid=94 When do you use the most electricity? Jun 11, 2019 https://www.alamedamp.com/faq.aspx?qid=96 Do you have other reasons to install Solar that are less tied to economics? Jun 11, 2019 https://www.alamedamp.com/faq.aspx?qid=99 How big is the smart meter, and where will it be located? Jun 11, 2019 https://www.alamedamp.com/faq.aspx?qid=104 How is Alameda Municipal Power (AMP) paying for the smart meter installations? Jun 11, 2019 https://www.alamedamp.com/faq.aspx?qid=107 Are there any drawbacks of undergrounding? Jun 12, 2019 https://www.alamedamp.com/faq.aspx?qid=143 What is the cost for moving all utility lines underground in Alameda? Jun 12, 2019 https://www.alamedamp.com/faq.aspx?qid=151 1 2 3 4 5 ... 112 ► Show 10 25 50  per page My Account Login User Name Password Show Password Toggle Remember me Login Forgot your Password? Forgot your User Name? Contact Us Quick Pay Sign Up Creating an account gives you access to your account details and some great tools including: - View Smart Meter consumption data - View and Pay your bills - Review your transactions and payments - Analyze and download electricity usage - Add multiple accounts to your web profile Before you get started, please have your most recent bill handy to complete the registration form. Sign Up Now Contact AMP Customer Service : (510) 748-3900 : [email protected] : Monday, Tuesday, Thursday, Friday: 8:30 a.m. to 5:00 p.m. : Wednesday: 10:00 a.m. to 5:00 p.m. : https://www.alamedamp.com Report an Outage or Electrical Emergency : (510)748-3900 Visit AMP Customer Service 2000 Grand Street Alameda, CA 94501, USA : Monday, Tuesday, Thursday 9:00 a.m. to 1:00 p.m. : Wednesday 10:00 a.m. to 1:00 p.m. My Account Support Contact our support team at: : [email protected] : Other Payment Options : Financial Assistance Text Size: