◈ Homepage — https://www.lahsa.org/LAHSA Los Angeles Homeless Services Authority Help  Sign In Home About CES Get Help Get Involved Providers News Documents Calendar Data Careers Claims Accessibility Tools Select Language​▼ IN 2024, LAHSA LED LA'S COC TO 27,994 PERMANENT HOUSING PLACEMENTS * See our latest data Go to All Dashboards System KPIs Programmatic KPIs Homeless Count Local Count * Data provided courtesy of County Information Officer With LAHSA in the lead, the Los Angeles Continuum of Care has achieved PHASE 1 Outreach 0 participants served by Outreach 0 moved from street to Interim Housing PHASE 2 Interim Housing 0 participants served in Interim Housing 0 participants document ready PHASE 3 Permanent Housing FLAGSHIP METRIC 0 Permanent Housing placements in 2024 0 moved from Interim to Permanent Housing Note: The data points above are from July through the end of September 2025. HOW CAN WE HELP? I NEED HELP Find housing resources, outreach services, and support for individuals and families. Get Started I'M A PROVIDER Sign in to access your tools — LA-HOP, RMS, UHA, HMIS, and more. Sign In BECOME A PROVIDER Learn how your organization can join LA's Continuum of Care network. Learn More LATEST UPDATES CUTTING COSTS TO COMBAT HOMELESSNESS Learn More (opens in a new tab) ▲ ▼ Cutting Costs to Combat Homelessness 2026 Homeless Count Successfully Wraps Up Homeless Count Improvements Winter Shelter Now Open Veteran Homelessness Updated SRS & Program Resources New Data Dashboards New Tool: LA-HAT Rehousing LA FINANCIAL TRANSPARENCY As part of our commitment to transparency, learn more how LAHSA allocates its funding to maximize resources and deliver impact effectively. View Budget and Financial Information WHAT WE DO Learn how LAHSA leads the Los Angeles Continuum of Care (CoC) -- the regional system that coordinates housing and services for people experiencing homelessness across most of LA County. Dive into our revealing video series to discover more about LAHSA's purpose and work – both behind the scenes and out in the community. ABOUT LAHSA LAHSA 101 LAHSA EXPLAINER VIDEO SERIES While many Angelenos have heard of LAHSA, there's still some uncertainty about what LAHSA does. That's why we made LAHSA 101! Visit LAHSA 101 (opens in a new tab) EVENTS MORE EVENTS Wed May 20 AUDIT COMMITTEE Attachment: 2026.05.20 Audit Committee Agenda & Supporting Documents Webinar Library on LAHSA YouTube Channel: find here   Thu May 21 SPECIAL PROGRAMS & CONTRACTS COMMITTEE 2026.05.20.P&C Committee Reschedule Notice   Attachment:  Agenda and supporting documents will be added at a later date. Webinar Library on LAHSA YouTube Channel: find here   Thu May 21 MANAGEMENT COMMITTEE Attachment:  Agenda and supporting documents will be added at a later date. Webinar Library on LAHSA YouTube Channel: find here     STAY UP TO DATE WITH LAHSA (opens in a new tab) (opens in a new tab) (opens in a new tab) (opens in a new tab) (opens in a new tab) (opens in a new tab) About Careers News Privacy Policy Support Los Angeles Homeless Services Authority ◈ Interior Pages — 10 pages crawledNewsroom " /> JS error LAHSA Los Angeles Homeless Services Authority LAHSA JS error JS error Help JS error  Support Center  Grievance JS error  Contact Us  Claims JS error  Sign In Home About CES Get Help Get Involved Providers News Documents Calendar Data Careers Claims Accessibility Tools Grayscale High Contrast JS error Launcher General JS error JS error JS error JS error JS error Frequently Used JS error   LA-HOP JS error   Universal Housing App JS error   Resource Management System JS error   HMIS JS error   Continuum of Care JS error   Funding All Apps JS error   Capacity Building JS error   Continuum of Care JS error   Coordinated Entry System JS error   EGMS JS error   EGMS (LAHSA staff) JS error   Funding JS error   HMIS JS error   Homeless Count JS error   LA-HOP JS error   Legislative Affairs JS error   MyOrg JS error   People JS error   Policy JS error   Resource Management System JS error   Universal Housing App Retiring Soon JS error   FileShare Retiring JS error   Housing Extension Retiring JS error   Veterans By Name Retiring All Apps JS error Newsroom The Road Home Blog Press Releases Newsletter Youtube Previous Next Latest News & Updates View All News 5/05 2026 Commercial Real Estate Brokerage Services RFQ Submission Deadline: May 12, 2026, at 2 PM 4/20 LAHSA Announces Organizational Restructuring 4/16 City Of LA Expands Time‑Limited Subsidy Program To Help More Angelenos 4/09 LAHSA Focuses Legislative Priorities On Addressing Root Causes 4/07 Fy 2026 COC Program Nofo 3/18 Why Are There So Many Homeless People In LA?   1   2   3   4   5    ...     JS error About Careers News Privacy Policy Support JS error JS error JS error Los Angeles Homeless Services Authority Grievance Support Apps Launcher Jump to any of our apps from here" data-position='right'> JS error LAHSA Support Center Support Support Center Get help on various topics" data-position='bottom'> JS error Help Support Center Knowledge Base Contact Us Claims JS error  Sign In Home Contact Us Claims Knowledge Base Grievance Screen Share Accessibility Tools Grayscale High Contrast JS error Launcher General JS error JS error JS error JS error JS error Frequently Used JS error  LA-HOP JS error  Universal Housing App JS error  Resource Management System JS error  HMIS JS error  Continuum of Care JS error  Funding All Apps JS error  Capacity Building JS error  Continuum of Care JS error  Coordinated Entry System JS error   EGMS JS error   EGMS (LAHSA staff) JS error  Funding JS error  HMIS JS error  Homeless Count JS error  LA-HOP JS error  Legislative Affairs JS error  MyOrg JS error  People JS error  Policy JS error  Resource Management System JS error  Universal Housing App Retiring Soon JS error  FileShare Retiring JS error  Housing Extension Retiring JS error  Veterans By Name Retiring All Apps JS error Grievance Support Steps for filing a grievance against a LAHSA service provider. For a better understanding of the grievance process, below is a step-by-step guide that describes the exact steps to take and what to expect. How do I file a grievance? 1 Start with your Service Provider You must first file a grievance with your service provider, and you must complete their entire process. 2 Give it some time After filing your grievance with your provider, they must contact you within 3 business days. 3 If no answer If your service provider does not complete the grievance process with you, please contact us. 4 Contact Us Click below to give us more information and file a grievance without your provider's cooperation. Start Grievance How may I request grievance info from LAHSA? You may request grievance info using any of the following methods: Call us (213) 225-8442 Contact us Send us a message online Fax us (213) 225-8442 By Mail 707 Wilshire Blvd, 10th Floor Los Angeles, CA 90017 JS error LAHSA Los Angeles Homeless Services Authority Homeless Management Information System " /> JS error LAHSA Homeless Management Information System HMIS JS error Help JS error  Support Center  Grievance JS error  Contact Us  Claims JS error  Sign In Home About Knowledge Base Documents Join HMIS Accessibility Tools Grayscale High Contrast JS error Launcher General JS error JS error JS error JS error JS error Frequently Used JS error   LA-HOP JS error   Universal Housing App JS error   Resource Management System JS error   HMIS JS error   Continuum of Care JS error   Funding All Apps JS error   Capacity Building JS error   Continuum of Care JS error   Coordinated Entry System JS error   EGMS JS error   EGMS (LAHSA staff) JS error   Funding JS error   HMIS JS error   Homeless Count JS error   LA-HOP JS error   Legislative Affairs JS error   MyOrg JS error   People JS error   Policy JS error   Resource Management System JS error   Universal Housing App Retiring Soon JS error   FileShare Retiring JS error   Housing Extension Retiring JS error   Veterans By Name Retiring All Apps JS error Skip to main content Homeless Management Information System HMIS The data backbone powering Los Angeles County's homeless response system — connecting providers, tracking outcomes, and driving informed decisions. I'm New to HMIS Learn what HMIS is and how to join I'm an Active Provider Access tools, training, and support Provider Tools & Resources HMIS Office Hours Every Thursday, 2 – 3 PM • All agencies welcome Click to join via Zoom (opens in a new tab) HMIS Knowledge Base Videos, job aids, documents, and answers to your HMIS questions Clarity HMIS Log in to the Homeless Management Information System (opens in a new tab) Training Academy Take HMIS training and more on LAHSA's Centralized Training Academy (opens in a new tab) About HMIS What is the Homeless Management Information System? HMIS is a secure online database that enables organizations to collect client-level, system-wide information on the services they provide to people experiencing homelessness and those who are at risk of homelessness. We serve the largest Continuum of Care in the country, in which Los Angeles County uses this data to improve the ability of governing agencies, service providers, volunteers, and external stakeholders to provide access to resources and housing which aides in the effort to end homelessness. Client Benefits Unduplicated intake – no need to continuously repeat your story Coordinated case management Streamlined referrals Improved coordination of care Protection and confidentiality of personal information Provider Benefits Improved ability to serve and track client outcomes Measure and evaluate program effectiveness Automated reporting Compliance with HUD reporting requirements Community Benefits Accurate info regarding people experiencing homelessness Better understanding of the causes, trends and future needs of homelessness Allows for better informed system design and policy decisions The Los Angeles HMIS Collaborative Homelessness is not limited to any single county or city, and neither is our approach. The Los Angeles Continuum of Care, also referred to as the LACoC, is part of a larger collaborative composed of three Continuums of Care (CoC): Los Angeles, Glendale, and Pasadena. Coordinating efforts across broader regions allows for a more complete snapshot of the entire system at any given time. Taking a regional approach offers a multitude of benefits for everyone involved, including: Seamless transfer of information for service providers operating in multiple continuums of care. Those experiencing homelessness can travel between CoCs and receive the services they need without delays due to loss of information. Enables the LACoC to analyze and adapt strategies to meet the needs of people experiencing homelessness. Provides Los Angeles County with a greater understanding of the current state of homelessness across the entire system. Improves communication between agencies across LA County, reducing delay in services and ensuring resources are provided to those with the greatest need. See HMIS in Action New to HMIS? Watch this overview to see how the system works and how it supports your organization. Click to load video Who Should Participate & Why? LAHSA provides set-up, training, and help desk support. We want to collect information from all homeless service providers throughout the LACoC. If you receive U.S. Department of Housing and Urban Development (HUD) funding, you are required to use HMIS. If you are not, we encourage you to participate whether you have or will ever receive government funding. Increased participation in HMIS will help all of us gain an understanding of homelessness, evaluate programs, garner more funding, and strengthen our collective efforts to prevent and end homelessness. Did you know? — HMIS is a database designed to meet an agency’s business needs. It can be used for people, contract, and service delivery management. Agencies benefit by having a free database with support that can assist with meeting their reporting needs. How Does HMIS Work? Participating agencies collect and input standardized client-level and demographic data into the system. Services and target achievements are entered to capture client-level activities depending on the agency, program, or program type. The data is compiled into reports that allow us to understand the demographic, geographic, or cultural scope of homelessness and the needs. How is Data Used? For Clients: Reduces the wait time for services For Funders: Evaluates return on investment For Providers: Measures and evaluates program effectiveness and reports to Board and Funders For HUD: Provides an understanding of homelessness and service use patterns How to Secure Good Data Quality? Client data should be input into HMIS on a daily basis Review HUD's data standards Assign an employee with a basic level of computer literacy for data entry and moderate-to-highly skilled for reporting Attend training and user forums HMIS Capabilities The LACoC HMIS includes: Client demographic data collection Real-time data collection and reporting Comprehensive client case management Group activities management Employment, education, and housing history tracking Group case note management Savings tracking Information and referral capabilities Bed maintenance, tracking and assignment module Advanced security features Customized assessment capability Outcome management Customized reporting capability The LACoC HMIS is not connected to any federal or national data collection agency and data is not passed electronically to any national database for homeless or low-income individuals. Ready to Join HMIS? We're excited to have you. Contact the HMIS team to get started with set-up, training, and ongoing support. Join HMIS (opens in a new tab) Contact & Support Have questions about HMIS or need technical assistance? Submit a ticket through the LAHSA Enterprise Ticketing System for the fastest response. Submit a Support Ticket (opens in a new tab) General Inquiries Office Hours: Thursdays 2–3 PM via Zoom (opens in a new tab) JS error About Careers News Privacy Policy Support JS error JS error JS error Los Angeles Homeless Services Authority Support Center Apps Launcher Jump to any of our apps from here" data-position='right'> JS error LAHSA Support Center Support Support Center Get help on various topics" data-position='bottom'> JS error Help Support Center Knowledge Base Contact Us Claims JS error  Sign In Home Contact Us Claims Knowledge Base Grievance Screen Share Accessibility Tools Grayscale High Contrast JS error Launcher General JS error JS error JS error JS error JS error Frequently Used JS error  LA-HOP JS error  Universal Housing App JS error  Resource Management System JS error  HMIS JS error  Continuum of Care JS error  Funding All Apps JS error  Capacity Building JS error  Continuum of Care JS error  Coordinated Entry System JS error   EGMS JS error   EGMS (LAHSA staff) JS error  Funding JS error  HMIS JS error  Homeless Count JS error  LA-HOP JS error  Legislative Affairs JS error  MyOrg JS error  People JS error  Policy JS error  Resource Management System JS error  Universal Housing App Retiring Soon JS error  FileShare Retiring JS error  Housing Extension Retiring JS error  Veterans By Name Retiring All Apps JS error Welcome to the Support Center We're here to help — tickets, claims, contact, and grievances in one place. Popular Support Options Enterprise Ticketing System Submit a ticket to LAHSA's support desks via our centralized ticketing system. Submit Ticket Claims File a claim or learn about the claims process. Learn More Contact Us Do you have a question? Let us know! Contact Us Grievance Follow up on a provider grievance. Learn More Visiting LAHSA There are several parking options. See below for a list of parking lots with approximate daily charge. This information is provided as a courtesy. All parking prices are subject to change without notice. Please confirm rates directly with the lot before parking. LAHSA does not validate for parking. Parking Lot Address Rate 707 Wilshire Parking 707 Wilshire Blvd $18/day before 9am $42/day after 9am 611 6th Street Parking 611 W. 6th St $13.00 Roosevelt Apartments & Lofts 646 S. Flower St $12.50 ATHENA Parking 725 S. Grand Ave $12.00 ATHENA Parking 718 S. Figueroa St $15.00 UNITED Valet Parking 725 S. Flower St $15.00 UNITED Valet Parking 643 S. Hope St $19.00 UNITED Valet Parking 757 S. Flower St $15.00 JOE'S Auto Parks 746 S. Hope St $10.00 Public Transportation The office is located near the 7th St./Metro Center/Julian Dixon stop, a hub for the Blue, Red, and Purple lines. Map 707 Wilshire Blvd, 10th Floor Los Angeles, CA 90017 JS error LAHSA Los Angeles Homeless Services Authority MANAGEMENT COMMITTEE " /> JS error LAHSA Los Angeles Homeless Services Authority LAHSA JS error JS error Help JS error  Support Center  Grievance JS error  Contact Us  Claims JS error  Sign In Home About CES Get Help Get Involved Providers News Documents Calendar Data Careers Claims Accessibility Tools Grayscale High Contrast JS error Launcher General JS error JS error JS error JS error JS error Frequently Used JS error   LA-HOP JS error   Universal Housing App JS error   Resource Management System JS error   HMIS JS error   Continuum of Care JS error   Funding All Apps JS error   Capacity Building JS error   Continuum of Care JS error   Coordinated Entry System JS error   EGMS JS error   EGMS (LAHSA staff) JS error   Funding JS error   HMIS JS error   Homeless Count JS error   LA-HOP JS error   Legislative Affairs JS error   MyOrg JS error   People JS error   Policy JS error   Resource Management System JS error   Universal Housing App Retiring Soon JS error   FileShare Retiring JS error   Housing Extension Retiring JS error   Veterans By Name Retiring All Apps JS error Loading… JS error Add to Calendar JS error JS error MANAGEMENT COMMITTEE Thursday, May 21, 2026 2:00P - 3:00P Details JS error Location LAHSA, 637 Wilshire Blvd, 1st Floor Commission Room, Los Angeles, CA 90017 JS error MAP Online Event/Recording URL Attend Virtually JS error Notes Attachment:  Agenda and supporting documents will be added at a later date. Webinar Library on LAHSA YouTube Channel: find here     JS error About Careers News Privacy Policy Support JS error JS error JS error Los Angeles Homeless Services Authority Data Refresh - Home Apps Launcher Jump to any of our apps from here" data-bs-position='end'> JS error LAHSA Data Refresh Data Refresh Support Center Get help on various topics" data-bs-position='bottom'> JS error Help Support Center Knowledge Base Contact Us Claims JS error  Sign In Home About CES Get Help Get Involved Providers News Documents Calendar Data Careers Accessibility Tools Grayscale High Contrast JS error Launcher General JS error JS error JS error JS error JS error Frequently Used JS error  LA-HOP JS error  Universal Housing App JS error  Resource Management System JS error  HMIS JS error  Continuum of Care JS error  Funding All Apps JS error  Capacity Building JS error  Continuum of Care JS error  Coordinated Entry System JS error   EGMS JS error   EGMS (LAHSA staff) JS error  Funding JS error  HMIS JS error  Homeless Count JS error  LA-HOP JS error  Legislative Affairs JS error  MyOrg JS error  People JS error  Policy JS error  Resource Management System JS error  Universal Housing App Retiring Soon JS error  FileShare Retiring JS error  Housing Extension Retiring JS error  Veterans By Name Retiring All Apps JS error Los Angeles Homeless Services Authority LAHSA Dashboards Transparent data powering informed decisions. Explore our public dashboards tracking system performance, homeless counts, and program outcomes. Homeless Count Key Performance Indicators Program Overview Veteran Homelessness Encampment Resolution Feedback on all dashboards can be submitted via this form . Annual Census Data Homeless Count Homeless Count Overview Each year, LAHSA conducts the Greater Los Angeles Point-in-Time Count to get an estimate of how many people are experiencing homelessness on a given night. Our Homeless Count Overview Dashboard shows the overall results for the LA Continuum of Care, and the County and City of LA. For 2025 Data Summaries, please click here . For 2024 Data Summaries, please click here . Updated: Anually View Dashboard Homeless Count Local Data Our Local Data Dashboard shows the actual, raw count of individuals experiencing homelessness (sheltered and unsheltered) and dwellings (like RVs and tents) as directly reported by volunteer counters from the 2024 and 2025 Homeless Counts. Estimates of the number of people living in dwellings are not included. Details for various areas are available, such as City Council Districts, Neighborhood Councils, and cities in LA County. Released: Annually View Dashboard Looking for even more details from our annual homeless count? Every year we produce a range of additional data products, all available here . System & Program Metrics Key Performance Indicators System KPI Dashboard System Key Performance Indicators (KPIs) are measurements that help us understand how well our services are working across the system. They show important details about the people we help and how they use our homelessness services. Our dashboard shows this information for the past few years and breaks it down into three main program areas: Street Outreach, Interim Housing, and Time-Limited Subsidies. The data comes from the Los Angeles, Glendale, Pasadena, and Long Beach Continuums of Care (CoCs) and includes more than just LAHSA administered programs. Updated: Quarterly View Dashboard Fiscal Year 24-25 pKPIs The Program Key Performance Indicator Dashboard provides detailed insight into the exact metrics all LAHSA-funded programs are evaluated on and how each of our funded programs are performing during Fiscal Year 24-25. Please note that the Program KPI dashboard reports on performance metrics at the program level, which are not to be confused with the System KPI dashboard, which provides data on system-level metrics. Updated: Monthly View Dashboard Quarterly spreadsheets of System KPI reports are available here . You can review summaries of our program key performance indicators by program component here . Program-Level Reporting Program Overview Dashboards Interim Housing Dashboard LAHSA funds over 12,000 shelter beds across Los Angeles City & County. Covering data from the current and previous five fiscal years, this dashboard provides a primer on our Interim Housing programs as well as other non-LAHSA funded interim Housing. The dashboard looks at current participation in these programs as well as data on entries and exits from these programs by fiscal year. Updated: Monthly View Dashboard Street Outreach Dashboard Street Outreach is the primary route through which people experiencing homelessness access the homeless services system. Covering data for a rolling 18 months, this dashboard provides a primer on the Los Angeles Continuum of Care’s’ street outreach programs and the services conducted in each program. Updated: Monthly View Dashboard Veteran Services Tracking Veteran Homelessness Veteran By-Name List Veteran Homelessness in the Los Angeles Continuum of Care is tracked via a “Veteran By-Name List,” maintained in a coordinated effort between the U.S. Department of Veterans Affairs, provider agencies, Los Angeles County Department of Military and Veterans Affairs, and LAHSA. The Veteran By-Name list is a live tool used by agency staff to track the progress of participants as we work to get them sheltered and housed. In 2025, the By-Name list went through a major overhaul, converting it into a Tableau-based tool, which for the first time allows for regularly updated summary reporting on our progress to get every veteran housed. View Dashboard Initiative Outcomes Encampment Resolution City and County Encampment Resolution Efforts Both the City and County of Los Angeles, in partnership with LAHSA and local providers, are leading significant encampment resolution initiatives: Inside Safe within the City of Los Angeles and Pathway Home within the County. These multi-departmental collaborative efforts focus on bringing people inside from tents and encampments, helping them receive the supportive services they need to achieve housing stability and ultimately move into permanent housing, while also preventing encampments from returning. These dashboards report on operations conducted and participants served to date. Updated: Inside Safe: Monthly; Pathway Home: Live, by the County, with a 72-96 hour delay. Inside Safe View Dashboard Pathway Home View Dashboard Back to top JS error LAHSA Los Angeles Homeless Services Authority Privacy Policy " /> JS error LAHSA Los Angeles Homeless Services Authority LAHSA JS error JS error Help JS error  Support Center  Grievance JS error  Contact Us  Claims JS error  Sign In Home About CES Get Help Get Involved Providers News Documents Calendar Data Careers Claims Accessibility Tools Grayscale High Contrast JS error Launcher General JS error JS error JS error JS error JS error Frequently Used JS error   LA-HOP JS error   Universal Housing App JS error   Resource Management System JS error   HMIS JS error   Continuum of Care JS error   Funding All Apps JS error   Capacity Building JS error   Continuum of Care JS error   Coordinated Entry System JS error   EGMS JS error   EGMS (LAHSA staff) JS error   Funding JS error   HMIS JS error   Homeless Count JS error   LA-HOP JS error   Legislative Affairs JS error   MyOrg JS error   People JS error   Policy JS error   Resource Management System JS error   Universal Housing App Retiring Soon JS error   FileShare Retiring JS error   Housing Extension Retiring JS error   Veterans By Name Retiring All Apps JS error Privacy Policy This privacy policy applies to the following domain(s)/website(s) (websites), including its subsidiary sites (subsites): lahsa.org theycountwillyou.org This privacy policy has been compiled to better serve those who are concerned with how their 'Personally identifiable information' (PII) is being used online. PII, as used in US privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website. If you require any more information or have any questions about our privacy policy, please feel free to contact us by email at [email protected] . What personal information do we collect from the people that visit our blog, website or app? When registering on our site, as appropriate, you may be asked to enter your name, email address, mailing address, phone number, or other details to help you with your experience. Log Files Like many other Web sites, LAHSA.org makes use of log files. These files merely logs visitors to the site - usually a standard procedure for hosting companies and a part of hosting services' analytics. The information inside the log files includes Internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date/time stamp, referring/exit pages, and possibly the number of clicks. Personal Information Sent to Us in E-mails By sending LAHSA an electronic mail message, you may be sending us your personal information. Personal information may include your name and E-mail address. We may store the name and address in order to respond to the request and resolve the subject matter of your E-mail. When do we collect information? We collect information from you when you visit our site, register, subscribe to a newsletter, respond to a survey, fill out a form, Open a Support Ticket or enter information on our site. How do we use your information? We may use the information we collect from you when you register, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways: To personalize user's experience and to allow us to deliver the type of content and product offerings in which you are most interested. To analyze trends and improve our website in order to better serve you. To allow us to better service you in responding to your customer service requests. To administer the website, survey or other site feature. To quickly process your requests. To analyze your movement around the site, and gather demographic information. How do we protect visitor information? We use regular Malware Scanning. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive information you supply is encrypted via Secure Socket Layer (SSL) technology. We implement a variety of security measures when a user enters, submits, or accesses their information to maintain the safety of your personal information. Do we use 'cookies'? Yes. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your Web browser (if you allow) that enables the site's or service provider's systems to recognize your browser and capture and remember certain information. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. We use cookies to: Help remember and process the items in your request. Understand and save user's preferences for future visits. Compile aggregate data about site traffic and site interactions in order to offer better site experiences and tools in the future. We may also use trusted third-party services that track this information on our behalf. You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser (like Internet Explorer) settings. Each browser is a little different, so look at your browser's Help menu to learn the correct way to modify your cookies. If users disable cookies in their browser: If you disable cookies off, some features on our website(s) will be disabled. It will turn off some of the features that make your site experience inefficient and some of our services will not function properly. Third-party disclosure We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide users with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. We may also release information when its release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property or safety. Third-party links Occasionally, at our discretion, we may include or offer third-party pro.ducts or services on our website. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites. How does our site handle do not track signals? We honor do not track signals and do not track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place. Does our site allow third-party behavioral tracking? It's also important to note that we allow third-party behavioral tracking COPPA (Children Online Privacy Protection Act) When it comes to the collection of personal information from children under 13, the Children's Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, the nation's consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children's privacy and safety online. We do not specifically market to children under 13. Fair Information Practices The Fair Information Practices Principles form the backbone of privacy law in the Unit Claims for Damages Apps Launcher Jump to any of our apps from here" data-position='right'> JS error LAHSA Support Center Support Support Center Get help on various topics" data-position='bottom'> JS error Help Support Center Knowledge Base Contact Us Claims JS error  Sign In Home Contact Us Claims Knowledge Base Grievance Screen Share Accessibility Tools Grayscale High Contrast JS error Launcher General JS error JS error JS error JS error JS error Frequently Used JS error  LA-HOP JS error  Universal Housing App JS error  Resource Management System JS error  HMIS JS error  Continuum of Care JS error  Funding All Apps JS error  Capacity Building JS error  Continuum of Care JS error  Coordinated Entry System JS error   EGMS JS error   EGMS (LAHSA staff) JS error  Funding JS error  HMIS JS error  Homeless Count JS error  LA-HOP JS error  Legislative Affairs JS error  MyOrg JS error  People JS error  Policy JS error  Resource Management System JS error  Universal Housing App Retiring Soon JS error  FileShare Retiring JS error  Housing Extension Retiring JS error  Veterans By Name Retiring All Apps JS error Claims for Damages Claim for Damages Form Download, complete, and submit this form by mail or personal delivery. Claims cannot be filed by email or over the phone. Download Form (PDF) How to File What is a Claim? Pursuant to the California Government Code, in most cases a claim must be filed if you are seeking money damages from LAHSA and/or one of its employees. With very limited exceptions, no lawsuit for money damages may be brought against LAHSA or any of its employees unless a written claim has been properly filed with LAHSA. WARNING: The submission of a false claim is a crime (Penal Code § 72). LAHSA may seek to recover all costs of defense, including attorney’s fees and LAHSA resources used in defending the case, in the event a lawsuit is filed against LAHSA which is determined not to be brought in good faith and based upon reasonable cause. Claim Filing Timelines 6 months Death or injury Claims for death, injury to person, or to personal property must be filed no later than six (6) months after the date of occurrence. Government Code § 911.2 1 year All other claims Any other claim, including, but not limited to, claims for damages to real property, must be filed no later than one (1) year after the occurrence. Government Code § 911.2(a) How to File a Claim Claims can be filed with LAHSA by mail or by personal delivery to: Los Angeles Homeless Services Authority Attn: Deputy Chief Risk Officer 707 Wilshire Blvd, 10th Floor Los Angeles, CA 90017 Claims must use LAHSA’s Tort Claim for Damages Form . Claims cannot be filed using email or over the phone. Before you file: Use one claim form for each claimant. Read the claim form thoroughly before filling it out. Fill out the claim form as indicated. Attach additional information, such as police reports, if necessary. WARNING: No other city, county, or federal entity or office can receive a claim seeking damages from LAHSA. The Claim Process 1 Submit Mail or deliver your completed claim form to LAHSA. 2 Investigation A LAHSA representative may contact you for additional information. 3 Decision You will be notified if your claim is denied, or if LAHSA is liable. A LAHSA representative may contact you during the claims process to obtain additional information to ensure a thorough claims investigation. After the investigation, a decision will be made regarding your claim. You will be notified if your claim is denied, or if LAHSA is liable. If your claim is denied, LAHSA will notify you in writing in conformity with State law. Should you disagree with the denial of a claim, you have the right to file a court action. Subject to certain exceptions, you have six (6) months from the notice of denial’s service date to file a court action on your claim (see Government Code § 945.6). WARNING: Subject to certain exceptions, you have only six (6) months from the date the notice of denial was personally delivered or deposited in the mail to file a court action alleging state causes of action. The time within which to file federal causes of action is governed by federal statutes. You may seek the advice of an attorney of your choice in connection with this matter. If you choose to do so, you should do so immediately. LAHSA will not provide an attorney for you. Questions If you have questions which are not addressed above, or you are concerned about the status of your claim, contact LAHSA via email at [email protected] . Warning: LAHSA cannot provide you with legal advice, or advise you on how to complete a claim form. If you have any questions about how or when to file a claim and/or lawsuit, please consult with an attorney. Need More Information? 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JS error About Careers News Privacy Policy Support JS error JS error JS error Los Angeles Homeless Services Authority Get Involved " /> JS error LAHSA Los Angeles Homeless Services Authority LAHSA JS error JS error Help JS error  Support Center  Grievance JS error  Contact Us  Claims JS error  Sign In Home About CES Get Help Get Involved Providers News Documents Calendar Data Careers Claims Accessibility Tools Grayscale High Contrast JS error Launcher General JS error JS error JS error JS error JS error Frequently Used JS error   LA-HOP JS error   Universal Housing App JS error   Resource Management System JS error   HMIS JS error   Continuum of Care JS error   Funding All Apps JS error   Capacity Building JS error   Continuum of Care JS error   Coordinated Entry System JS error   EGMS JS error   EGMS (LAHSA staff) JS error   Funding JS error   HMIS JS error   Homeless Count JS error   LA-HOP JS error   Legislative Affairs JS error   MyOrg JS error   People JS error   Policy JS error   Resource Management System JS error   Universal Housing App Retiring Soon JS error   FileShare Retiring JS error   Housing Extension Retiring JS error   Veterans By Name Retiring All Apps JS error Get Involved LA needs you! Homelessness is one of the biggest issues facing Los Angeles County. Take Action Advisory Boards Contact Reps Volunteer Crisis Housing Ways to Help Take Action Whether you want to report someone in need, attend a community meeting, or start a career in homeless services — there's a place for you. Visit LA-HOP If you see someone experiencing homelessness, you can make an outreach request through the Los Angeles County Homeless Outreach Portal. An outreach team will connect with the individual and offer access to services. Make a Request Community Meetings LAHSA holds quarterly Community Information Sessions to inform the public on the current state of homelessness and ways to get involved. Check out our events page for upcoming sessions and other public meetings. View Events Career Opportunities Join the fight to end homelessness in Los Angeles County. Due to the passage of Measure A, there are hundreds of positions available in the homeless services field. View Careers Lend Your Voice Advisory Boards LAHSA centers the voices of people with lived experience. These boards ensure that those most affected by homelessness shape the solutions. Lived Experience Advisory Board LEAB To provide advice and counsel to LAHSA and its partners in support of efforts that strive to end homelessness, as well as to ensure that the unique voice of those with the lived experience of homelessness is incorporated throughout the LA homeless crisis response system. Learn More Homeless Youth Forum of Los Angeles HYFLA HYFLA works to end youth homelessness in Los Angeles County by centering the voices of youth with lived expertise in decision-making on program development, funding, policy making, and program-and-system performance evaluation. Learn More Make Your Voice Heard Contact Your Representative One of the most effective ways you can help someone experiencing homelessness is by contacting your councilmember, supervisor, legislator, or congressperson. Let them know you want housing and shelter in your neighborhood. City County State Give Your Time Volunteer Contact your local Homeless Service Provider for information on volunteering and donating towards ending homelessness. HSP List LA Mayor LA Works Support Crisis-Housing Resources If you're interested in supporting LAHSA's efforts to enhance Crisis Housing resources in your community, please contact us! Together, we can make a meaningful impact. Let us know! Know someone who needs support? Connect them with housing resources, outreach services, and crisis support available across Los Angeles County. Find Resources JS error About Careers News Privacy Policy Support JS error JS error JS error Los Angeles Homeless Services Authority