◈ Homepage — https://www.octa.net/Skip to main content Main navigation GETTING AROUND PROGRAMS & PROJECTS NEWS ABOUT CONTACT Translate TRIP PLANNER ROUTES & SCHEDULES ARRIVALS FARES PROMOTIONS RIDER ALERTS Keeping Orange County moving safely. No matter how you travel, we can help you get there. WAYS TO TRAVEL View all ways to travel OC Bus OC ACCESS OC Rideshare Metrolink 91 Express Lanes 405 Express Lanes Find work that moves you. Find work that moves you in our professional, fun environment that promotes safety, ongoing learning and development, wellness, work-life balance, diversity and career growth. WORK FOR OCTA Rider Programs Skip to next section OC BUS The Wave fare payment system is here! Riding with the Wave card is easy, convenient, and saves you money. Discover how our new fare system works. OC BUS Route to Education OC Bus is more than just a ride—it’s a gateway to learning, and educational opportunities. OC BUS Youth Ride Free Pass Youth 6-18 can ride OC Bus fixed-route service for free for travel to school, work or fun. METROLINK Metrolink Weekends Take Metrolink to explore new and familiar destinations throughout Southern California. OC BUS College Pass Program This program is a partnership between OCTA and participating colleges that provides students with an OC Bus pass. SENIOR TRANSIT PROGRAMS Senior Mobility Program The SMP is designed to fill the gap between local fixed-route buses and ADA paratransit, or ACCESS service. 1 2 Moving forward, together We develop, fund, and manage projects and programs that address the diverse travel needs of the county so we can move forward, together. Measure M Signal Synchronization Environmental Sustainability OC Streetcar Freeways Developing our community’s future With input from the community, we’re planning now for an integrated transportation future down the road. View all plans and studies. Skip to next section Bus Stop Safety and Accessibility Plan This study will identify safety and access improvements near some of the highest ridership bus stops in Orange County. Orange County Coastal Rail Resiliency Study Assessing rail challenges in south Orange County for current and future environmental risks and operational concerns. OC Connect Focused on developing a biking and walking trail along the Pacific Electric Right of Way in Santa Ana and Garden Grove. 1 OCTA Blog Find out what we do, how we do it, and how it affects you in On the Move, our corporate blog. Skip to next section Halfway There: Measure M Delivers $7.5 Billion to Keep Orange County Moving Measure M has reached the halfway point of its 30-year lifespan and will continue to deliver transportation improvements through 2041. Openings Available on OCTA’s Dynamic Teen Council Applications are hands-on opportunities to explore the transportation industry, engage in planning efforts, and share valuable youth perspectives on programs and projects. Share Your Feedback on OC Connect Two in-person meetings will offer the opportunity to learn and comment on a 4-mile biking and walking trail connection between Garden Grove and Santa Ana. Bridge Replacement Advances with San Juan Creek Railroad Bridge Removal The 109-year-old railroad bridge is being demolished as part of OCTA’s efforts to enhance rail safety and reliability in Orange County. Ride, Rally, and Pledge for a Chance to Win during Bike Month in May Bike Month activities include a chance to pledge and join OCTA’s Bike Rally on May 13. Tow-Lympics Showcase Skills Behind OC’s Freeway Service Patrol The event the reinforces the Freeway Service Patrol’s mission to help clear disabled vehicles quickly and reduce congestion. 1 2 BACK TO TOP CONTACT OCTA 550 S. Main Street Orange, CA 92868 (714) 560-6282 Bus Information (714) 636-7433 91 Express Lanes (800) 600-9191 ABOUT OCTA Overview Careers Sustainability Open Data PUBLIC MEETINGS Board Agendas Board Members Board Committees Live and Archived Audio Public Committees POLICIES Title VI ADA Privacy Notice Terms of Use 91 Express Lanes Privacy Policy 405 Express Lanes Privacy Policy Statement Of EEO Policy SIGN-UP FOR UPDATES Get updates on projects and programs. EMAIL SIGN-UP Sitemap Copyright © 2026 Orange County Transportation Authority ◈ Interior Pages — 10 pages crawledOC ACCESS Service - Orange County Transportation Authority Skip to main content Main navigation Submit Search Getting Around Bus OC Bus OC ACCESS Rail OC Streetcar Metrolink Pacific Surfliner Rideshare OC Rideshare OC Vanpool Active OC Bike OC Walk Express Lanes 91 Express Lanes 405 Express Lanes Rider Tools Trip Planner Routes & Schedules Arrivals Fares Promotions Programs & Projects Programs Measure M Environmental Programs Active Transportation Programs Senior Transit Programs Motorist Services Programs Funding Programs Plans and Studies Projects Freeway Projects Rail Projects Streets Projects Transit Facility Projects Under Construction OC Streetcar I-5 (I-405 to SR-55) SR-91 (SR-57 to SR-55) Improvement Project SR-55 (I-405 to I-5) Improvement Project San Juan Creek Bridge Replacement Project Coastal Rail Emergency Projects I-605/Katella Avenue Interchange Project News News Releases Media Resources Publications On the Move Blog About About OCTA Overview Environmental Sustainability OCTA in the Community Public Committees Investor Relations Government Relations Internal Audit Financials About LOSSAN Careers Work for OCTA OC Bus Drivers Bus Operator Academy Job Descriptions Leadership Board of Directors Board Agendas Board Calendar Executive Office Executive Compensation LOSSAN Board Procurement Doing Business with OCTA Basics for Vendors Open Procurements Future Procurements Unsolicited Proposals DBE Program Contract Awards Contact Contact Us OCTA Store Customer Comment Form Public Records Request Lost and Found Fraud Hotline Get Connected Phone (714) 560-OCTA (6282) Business Hours Monday - Friday 8:00 a.m. - 5:00 p.m. Street Address 550 S. Main Street Orange, CA 92868 Translate --> Translate Arabic Chinese (Simplified) Chinese (Traditional) English Filipino German Gujarati Hindi Japanese Khmer Korean Persian Portuguese Punjabi Russian Spanish Thai Ukrainian Urdu Vietnamese Translate Arabic Chinese (Simplified) Chinese (Traditional) English Filipino German Gujarati Hindi Japanese Khmer Korean Persian Portuguese Punjabi Russian Spanish Thai Ukrainian Urdu Vietnamese Submit Search Secondary navigation OC ACCESS Overview Eligibility Same-Day Service OC ACCESS Service Area Map ACCESS Policies FAQs Contact Us Home OC ACCESS Overview OC ACCESS Service OC ACCESS is a shared-ride service that is available to qualified applicants whose physical or cognitive limitations prevent them from utilizing the regular OC Bus fixed-route service. Types of Service Your OC ACCESS trip should take about the same amount of time as a similar trip on OC Bus. However, please note that OC ACCESS is a shared-ride service, so your trip may include stops to pick up or drop off other riders along the way. Curb-to-Curb Service OC ACCESS service is provided within ¾ mile of OC Bus service and operates the same hours. The fare for OC ACCESS service is below. All fares must be paid upon boarding. $3.60 for each one-way trip. One personal care attendant (PCA) may ride free when accompanying an OC ACCESS customer. A companion is permitted to accompany an OC ACCESS customer and is required to pay $3.60 for each one-way trip. Additional companions may be booked on a space-available basis and must pay $3.60 for each one-way trip. OC ACCESS Service Hours Hours of Service OC ACCESS operates during the same days, hours, and in the same areas as OC Bus fixed-route service. For service hours in your area, call OC ACCESS Reservations. Requesting a Ride To schedule a ride, call at least one day before your trip. You can book up to three days in advance. Call 877-OCTA-ADA / (877) 628-2232 during service hours to request a ride. For TDD, call (800) 564-4232 . Reservation Hours Monday through Friday: 7:00 a.m. - 5:00 p.m. Saturday, Sunday, and Holidays: 8:00 a.m. - 5:00 p.m. --> Subscription Service Subscription service may be available for customers who travel consistently on (a) specific day(s) of the week, at the same time, and to and/or from the same destination. Customers who are granted subscription service can enjoy the convenience of having their trips automatically scheduled without having to call the OC ACCESS Reservation Line to schedule each trip. Same-Day Service OC ACCESS offers a premium Same-Day service to OC ACCESS-eligible riders to and/or from any address in Orange County. OCTA subsidizes up to seven (7) miles for a Same-Day ride. Riders pay the OC ACCESS base fare of $3.60 for a seven (7) mile ride. Any additional costs above the seven (7) mile ride are paid by the OC ACCESS-eligible rider. Please call OC ACCESS reservations at (877) 628-2232, TDD 7-1-1 or visit OC ACCESS Same-Day Service for more details. OC ACCESS Service Hours Hours of Service OC ACCESS operates during the same days, hours, and in the same areas as OC Bus fixed-route service. For service hours in your area, call OC ACCESS Reservations. Requesting a Ride To schedule a ride, call at least one day before your trip. You can book up to three days in advance. Call 877-OCTA-ADA / (877) 628-2232 during service hours to request a ride. For TDD, call (800) 564-4232 . Reservation Hours Monday through Friday: 7:00 a.m. - 5:00 p.m. Saturday, Sunday, and Holidays: 8:00 a.m. - 5:00 p.m. OC ACCESS Coupons Purchase OC ACCESS coupons at select retail locations, at the OCTA Store, online or by calling 714-560-5932 . Requesting a Ride Due to the number of OC ACCESS trip requests, OCTA is not always able to give customers the exact time they request. The ADA allows for a ride request to be negotiated one hour before or one hour after the requested pick-up time. OCTA makes every effort to offer trip times as close as possible to those requested. However, if a customer refuses the negotiated trip time, it is recorded as a customer trip refusal and not as an OCTA denial of service. OCTA’s OC ACCESS service is compliant with the level of service and ride time provided on OCTA's fixed-route OC Bus as required by the Department of Transportation's (DOT) Rules and Regulations, 37.121. OC ACCESS service attempts to schedule rides as efficiently and effectively as possible. Customers should be aware that the trip may be shared with other OC ACCESS customers in compliance with ADA laws. Since OC ACCESS is a shared-ride service, other customers may be picked up or dropped off before you. When requesting your ride, the caller should be prepared to give the reservation operator the following information: Your ACCESS identification number The travel date Your pick-up address (This must be the exact city, street address and cross streets) Your destination address (This must be the exact city, street address and cross streets) The time that you would like to be picked up from your pick-up address (e.g. from home) or the time that you would like to arrive at your destination (e.g. doctor’s office). You may not request both a pick-up time and an arrival time. You may only choose one or the other. If you will be utilizing a mobility aid such as a walker, wheelchair or service animal. If you will be traveling with a personal care attendant (PCA). If you will be traveling with a companion. The caller should have a pen/pencil and paper handy to write down the reservation operator's name, date of trip, and trip times. This information shall be confirmed by the reservation operator prior to ending the call. Cancellations and No-Shows Canceling a Ride Rides must be canceled at least 1 hour prior to the scheduled trip time for it not to be counted as a late cancellation. Late cancels are considered no-shows. To cancel a ride, call 877-OCTA-ADA / (877) 628-2232 24 hours a day, 7 days a week. For TDD, call (800) 564-4232 . The earlier a customer notifies OC ACCESS of the ride cancellation, the more efficient vehicle routes can be established. No-Show Policy Each verified no-show (or late cancellation) counts as one no-show. Customers may be suspended after they meet all of the following conditions: Accumulate three or more no-shows in one calend Overview - Orange County Transportation Authority Skip to main content Main navigation Submit Search Getting Around Bus OC Bus OC ACCESS Rail OC Streetcar Metrolink Pacific Surfliner Rideshare OC Rideshare OC Vanpool Active OC Bike OC Walk Express Lanes 91 Express Lanes 405 Express Lanes Rider Tools Trip Planner Routes & Schedules Arrivals Fares Promotions Programs & Projects Programs Measure M Environmental Programs Active Transportation Programs Senior Transit Programs Motorist Services Programs Funding Programs Plans and Studies Projects Freeway Projects Rail Projects Streets Projects Transit Facility Projects Under Construction OC Streetcar I-5 (I-405 to SR-55) SR-91 (SR-57 to SR-55) Improvement Project SR-55 (I-405 to I-5) Improvement Project San Juan Creek Bridge Replacement Project Coastal Rail Emergency Projects I-605/Katella Avenue Interchange Project News News Releases Media Resources Publications On the Move Blog About About OCTA Overview Environmental Sustainability OCTA in the Community Public Committees Investor Relations Government Relations Internal Audit Financials About LOSSAN Careers Work for OCTA OC Bus Drivers Bus Operator Academy Job Descriptions Leadership Board of Directors Board Agendas Board Calendar Executive Office Executive Compensation LOSSAN Board Procurement Doing Business with OCTA Basics for Vendors Open Procurements Future Procurements Unsolicited Proposals DBE Program Contract Awards Contact Contact Us OCTA Store Customer Comment Form Public Records Request Lost and Found Fraud Hotline Get Connected Phone (714) 560-OCTA (6282) Business Hours Monday - Friday 8:00 a.m. - 5:00 p.m. Street Address 550 S. Main Street Orange, CA 92868 Translate --> Translate Arabic Chinese (Simplified) Chinese (Traditional) English Filipino German Gujarati Hindi Japanese Khmer Korean Persian Portuguese Punjabi Russian Spanish Thai Ukrainian Urdu Vietnamese Translate Arabic Chinese (Simplified) Chinese (Traditional) English Filipino German Gujarati Hindi Japanese Khmer Korean Persian Portuguese Punjabi Russian Spanish Thai Ukrainian Urdu Vietnamese Submit Search Home Motorist Services Programs Overview Motorist Services Program We're all about helping you with your travels. Whether you’re a long-time resident, here on a family vacation, or just passing through, the Orange County Transportation Authority’s collection of Motorist Services is designed to help keep you safe and well-informed during your travels. They are here to help, whether you’re traveling by car, bus, or rail. Below are brief overviews of the services we provide. If you have any questions or comments, contact Motorist Services at [email protected] . Project Status Freeway Service Patrol (FSP) From a jump start to a gallon of gas, or simply changing a flat tire, Freeway Service Patrol trucks and drivers help people get back on the road. They’ll even help take vehicles to a safe location off the freeway without charge. Call Box Network Motorist Services manages the Orange County call box network with over 400 call boxes found on all major Orange County freeways, at transit centers and along toll roads and select state highways. Orange County 511 Service The 511 Motorist Aid and Travelers’ Information System helps commuters outsmart traffic by simply calling 511, going online at SoCal511.com, or using the 511 mobile app. Back to Top Contact OCTA 550 S. Main Street Orange, CA 92868 (714) 560-6282 Bus Information (714) 636-7433 91 Express Lanes (800) 600-9191 About octa Overview Careers Sustainability Open Data Public meetings Board Agendas Board Members Board Committees Live and Archived Audio Public Committees Policies Title VI ADA Privacy Notice Terms of Use 91 Express Lanes Privacy Policy 405 Express Lanes Privacy Policy Statement Of EEO Policy Sign-Up for updates Get updates on projects and programs. Email sign-up Sitemap Copyright © 2026 Orange County Transportation Authority Internal Audit - Orange County Transportation Authority Skip to main content Main navigation Submit Search Getting Around Bus OC Bus OC ACCESS Rail OC Streetcar Metrolink Pacific Surfliner Rideshare OC Rideshare OC Vanpool Active OC Bike OC Walk Express Lanes 91 Express Lanes 405 Express Lanes Rider Tools Trip Planner Routes & Schedules Arrivals Fares Promotions Programs & Projects Programs Measure M Environmental Programs Active Transportation Programs Senior Transit Programs Motorist Services Programs Funding Programs Plans and Studies Projects Freeway Projects Rail Projects Streets Projects Transit Facility Projects Under Construction OC Streetcar I-5 (I-405 to SR-55) SR-91 (SR-57 to SR-55) Improvement Project SR-55 (I-405 to I-5) Improvement Project San Juan Creek Bridge Replacement Project Coastal Rail Emergency Projects I-605/Katella Avenue Interchange Project News News Releases Media Resources Publications On the Move Blog About About OCTA Overview Environmental Sustainability OCTA in the Community Public Committees Investor Relations Government Relations Internal Audit Financials About LOSSAN Careers Work for OCTA OC Bus Drivers Bus Operator Academy Job Descriptions Leadership Board of Directors Board Agendas Board Calendar Executive Office Executive Compensation LOSSAN Board Procurement Doing Business with OCTA Basics for Vendors Open Procurements Future Procurements Unsolicited Proposals DBE Program Contract Awards Contact Contact Us OCTA Store Customer Comment Form Public Records Request Lost and Found Fraud Hotline Get Connected Phone (714) 560-OCTA (6282) Business Hours Monday - Friday 8:00 a.m. - 5:00 p.m. Street Address 550 S. Main Street Orange, CA 92868 Translate --> Translate Arabic Chinese (Simplified) Chinese (Traditional) English Filipino German Gujarati Hindi Japanese Khmer Korean Persian Portuguese Punjabi Russian Spanish Thai Ukrainian Urdu Vietnamese Translate Arabic Chinese (Simplified) Chinese (Traditional) English Filipino German Gujarati Hindi Japanese Khmer Korean Persian Portuguese Punjabi Russian Spanish Thai Ukrainian Urdu Vietnamese Submit Search Internal Audit Secondary navigation Internal Audit Overview Staff Directory Audit Plan and Reports Professional Associations Fraud Hotline Code of Conduct Home Internal Audit Overview Internal Audit The Internal Audit Department plays an essential role in the success of operations at the Orange County Transportation Authority. Overview The Department examines and evaluates the Authority’s financial, administrative and operational activities. Internal Audit supplies management and staff at all levels with information and recommendations to assist them in their control, use and management of Authority assets and operations. The Department also assists the Board of Directors in fulfilling its oversight and fiduciary responsibilities. You’ll find contact information for all members of the Internal Audit Department in the Staff Directory. Mission The mission of the Internal Audit Department is to assist management and the Board of Directors in the effective discharge of their duties and responsibilities to safeguard the assets of the Authority while ensuring those assets are used in an efficient and effective manner. To this end, the Internal Audit Department serves as an independent appraisal function to examine and evaluate the Authority’s operations. Independence To ensure independence, the Department reports directly to the Board of Directors. On matters of an administrative nature, the Department reports to the Chief Executive Officer. The Finance and Administration Committee of the Board of Directors serves in an audit committee capacity and has primary oversight responsibilities of the Internal Audit Department.  Resources PDF PDF Audit Responsibilities of the Finance and Administration Committee PDF PDF Internal Audit Policy Back to Top Contact OCTA 550 S. Main Street Orange, CA 92868 (714) 560-6282 Bus Information (714) 636-7433 91 Express Lanes (800) 600-9191 About octa Overview Careers Sustainability Open Data Public meetings Board Agendas Board Members Board Committees Live and Archived Audio Public Committees Policies Title VI ADA Privacy Notice Terms of Use 91 Express Lanes Privacy Policy 405 Express Lanes Privacy Policy Statement Of EEO Policy Sign-Up for updates Get updates on projects and programs. Email sign-up Sitemap Copyright © 2026 Orange County Transportation Authority Overview - Orange County Transportation Authority Skip to main content Main navigation Submit Search Getting Around Bus OC Bus OC ACCESS Rail OC Streetcar Metrolink Pacific Surfliner Rideshare OC Rideshare OC Vanpool Active OC Bike OC Walk Express Lanes 91 Express Lanes 405 Express Lanes Rider Tools Trip Planner Routes & Schedules Arrivals Fares Promotions Programs & Projects Programs Measure M Environmental Programs Active Transportation Programs Senior Transit Programs Motorist Services Programs Funding Programs Plans and Studies Projects Freeway Projects Rail Projects Streets Projects Transit Facility Projects Under Construction OC Streetcar I-5 (I-405 to SR-55) SR-91 (SR-57 to SR-55) Improvement Project SR-55 (I-405 to I-5) Improvement Project San Juan Creek Bridge Replacement Project Coastal Rail Emergency Projects I-605/Katella Avenue Interchange Project News News Releases Media Resources Publications On the Move Blog About About OCTA Overview Environmental Sustainability OCTA in the Community Public Committees Investor Relations Government Relations Internal Audit Financials About LOSSAN Careers Work for OCTA OC Bus Drivers Bus Operator Academy Job Descriptions Leadership Board of Directors Board Agendas Board Calendar Executive Office Executive Compensation LOSSAN Board Procurement Doing Business with OCTA Basics for Vendors Open Procurements Future Procurements Unsolicited Proposals DBE Program Contract Awards Contact Contact Us OCTA Store Customer Comment Form Public Records Request Lost and Found Fraud Hotline Get Connected Phone (714) 560-OCTA (6282) Business Hours Monday - Friday 8:00 a.m. - 5:00 p.m. Street Address 550 S. Main Street Orange, CA 92868 Translate --> Translate Arabic Chinese (Simplified) Chinese (Traditional) English Filipino German Gujarati Hindi Japanese Khmer Korean Persian Portuguese Punjabi Russian Spanish Thai Ukrainian Urdu Vietnamese Translate Arabic Chinese (Simplified) Chinese (Traditional) English Filipino German Gujarati Hindi Japanese Khmer Korean Persian Portuguese Punjabi Russian Spanish Thai Ukrainian Urdu Vietnamese Submit Search Home Plans and Studies Overview Plans and Studies Project Status About Wave Riding using the Wave card will be easy, convenient, and save you money. But we know you’ll have questions. Discover how our upcoming fare payment system will work. Mobility Hubs Study The Orange County Transportation Authority (OCTA) is studying mobility hubs as a potential strategy for bringing together various mobility services, amenities, and technologies all in one place to connect travelers more conveniently to their destinations. Completed Completed Goods Movement Vision Study The Goods Movement Vision Study is a strategic planning effort led by the Orange County Transportation Authority (OCTA) to evaluate current goods movement conditions, identify key issues and opportunities, and develop a long-term vision for more efficient, sustainable, and reliable freight movement throughout the county. Bus Stop Safety and Accessibility Plan OCTA seeks to prepare a collaborative study to identify safety and access improvements near some of the highest ridership bus stops in Orange County. The Bus Stop Safety and Accessibility Plan (Plan) will leverage community engagement with comprehensive technical analysis to recommend safety enhancements and access improvements for pedestrians accessing OC Bus transit stops. Bikeways Connectivity Study The Orange County Transportation Authority (OCTA) is conducting the Bikeways Connectivity Study to identify streets on the Master Plan of Arterial Highways (MPAH) that are forecasted to have excess roadway capacity and can potentially accommodate Class IV bikeways. Transit Optimization Study The Orange County Transportation Authority (OCTA) is identifying where transit operating speeds are slower than expected, often referred to as ‘chokepoints’ and developing strategies to improve transit travel times. Orange County Coastal Rail Resiliency Study OCTA is studying rail challenges in south Orange County to assess existing and future environmental risks and issues with operations and maintenance along the Los Angeles – San Diego – San Luis Obispo (LOSSAN) Rail Corridor. OC Connect The Orange County Transportation Authority (OCTA) is studying the development of a biking and walking trail connection along the former Pacific Electric Right-of-Way (PE ROW) corridor in Santa Ana and Garden Grove. In Progress In Progress Bike Gap Closure Study The Orange County Loops vision is to create seamless connections for people to bike, walk and connect to some of California's most scenic beaches and inland reaches. Long-Range Transportation Plan OCTA updates the LRTP about every four years. The multi-modal projects and programs included are the basis for the Southern California Association of Governments' Regional Transportation Plan (RTP). In Progress In Progress Making Better Connections Study The study will examine ways to redesign our bus service to increase focus on the evolving needs of our
customers. OC Active Report Orange County's Bike + Ped Plan is the first countywide Active Transportation Plan (ATP) for Orange County that addresses both bicycle and pedestrian networks. The Orange County Transportation Authority (OCTA) has developed this plan to provide a framework for bikeway and pedestrian planning across the county, and to be compliant with the Caltrans Active Transportation Program (ATP) guidelines. Congestion Management Program In June 1990, Proposition 111 was passed, which made additional funding available for transportation projects through a nine cent increase in the state gas tax and mandated that each county with 50,000 or more residents develop a Congestion Management Program (CMP). Human Services Transportation Coordinated Plan - 2024 Transportation plays a critical role in providing access to employment, medical and health care, education and other community services and amenities. State Route 91 Implementation Plan OCTA annually prepares a long-range plan for improvement along the SR-91 corridor between SR-57 in Orange County and I-15 in Riverside County. Completed Studies Learn more about OCTA's completed studies. Back to Top Contact OCTA 550 S. Main Street Orange, CA 92868 (714) 560-6282 Bus Information (714) 636-7433 91 Express Lanes (800) 600-9191 About octa Overview Careers Sustainability Open Data Public meetings Board Agendas Board Members Board Committees Live and Archived Audio Public Committees Policies Title VI ADA Privacy Notice Terms of Use 91 Express Lanes Privacy Policy 405 Express Lanes Privacy Policy Statement Of EEO Policy Sign-Up for updates Get updates on projects and programs. Email sign-up Sitemap Copyright © 2026 Orange County Transportation Authority Meet Wave - Orange County Transportation Authority Skip to main content Main navigation Submit Search Getting Around Bus OC Bus OC ACCESS Rail OC Streetcar Metrolink Pacific Surfliner Rideshare OC Rideshare OC Vanpool Active OC Bike OC Walk Express Lanes 91 Express Lanes 405 Express Lanes Rider Tools Trip Planner Routes & Schedules Arrivals Fares Promotions Programs & Projects Programs Measure M Environmental Programs Active Transportation Programs Senior Transit Programs Motorist Services Programs Funding Programs Plans and Studies Projects Freeway Projects Rail Projects Streets Projects Transit Facility Projects Under Construction OC Streetcar I-5 (I-405 to SR-55) SR-91 (SR-57 to SR-55) Improvement Project SR-55 (I-405 to I-5) Improvement Project San Juan Creek Bridge Replacement Project Coastal Rail Emergency Projects I-605/Katella Avenue Interchange Project News News Releases Media Resources Publications On the Move Blog About About OCTA Overview Environmental Sustainability OCTA in the Community Public Committees Investor Relations Government Relations Internal Audit Financials About LOSSAN Careers Work for OCTA OC Bus Drivers Bus Operator Academy Job Descriptions Leadership Board of Directors Board Agendas Board Calendar Executive Office Executive Compensation LOSSAN Board Procurement Doing Business with OCTA Basics for Vendors Open Procurements Future Procurements Unsolicited Proposals DBE Program Contract Awards Contact Contact Us OCTA Store Customer Comment Form Public Records Request Lost and Found Fraud Hotline Get Connected Phone (714) 560-OCTA (6282) Business Hours Monday - Friday 8:00 a.m. - 5:00 p.m. Street Address 550 S. Main Street Orange, CA 92868 Translate --> Translate Arabic Chinese (Simplified) Chinese (Traditional) English Filipino German Gujarati Hindi Japanese Khmer Korean Persian Portuguese Punjabi Russian Spanish Thai Ukrainian Urdu Vietnamese Translate Arabic Chinese (Simplified) Chinese (Traditional) English Filipino German Gujarati Hindi Japanese Khmer Korean Persian Portuguese Punjabi Russian Spanish Thai Ukrainian Urdu Vietnamese Submit Search Secondary navigation Wave About Wave Getting Started Best Fare Guarantee Where to Buy Ways to Pay FAQs Home OC Bus Wave About Wave Meet Wave Translate: English Español Tiếng Việt 中文 한국어 Language navigation Translate English Español Tiếng Việt 中文 한국어 launching October 15, 2025 Get notified --> An Easier Way to Pay is Here
 Riding using the Wave card is easy, convenient, and save you money. Discover how our fare payment system works. An Easier Way to Pay is Here
 Riding using the Wave card is easy, convenient, and save you money. Discover how our fare payment system works. Goodbye Paper Passes, Hello Smart Technology The new Wave fare payment system will use pay-as-you-go technology that lets you pay for rides based on what you use versus the fixed amount on a paper pass. You’ll be able to use Wave on OC Bus and OC Streetcar. The new system will include a contactless reloadable smart card, new robust mobile app and a new account-based system. Starting early October --> Wave Card Reloadable plastic card Free two-hour transfer for paid rides Available at the OCTA Store and participating retail locations add funds Starting early October --> Wave Mobile App Real-time reloads and account management Reload with cash at retailers Manage Wave cards on the go Starting early October --> Account-Based System Cloud based to allow access from the web, smartphone, and the new mobile app Balance protection if card is lost or stolen Best price guarantee add funds Wave Ambassadors Get a free Wave card from Wave Ambassadors or at the OCTA Store Find them on board buses, at bus stops, transit centers, and more Available on a first-come, first-served basis Locations ⚠️ Reminder Paper tickets are no longer sold onboard. Cash will still be accepted for payment, but please have exact change. Get Your Free Wave Card! The Wave fare payment system includes a contactless reloadable smart card, new robust mobile app and a new account-based system. Look out for Wave Ambassadors on buses, at bus stops, transportation centers, and community events. They’ll be handing out free Wave cards! Learn more Wave Card Pick up a free card from a Transit Ambassador or at the OCTA Store . Register for a chance to win $100*. Start riding October 15 Register Wave Mobile App Download the app. Register for a chance to win $100*. Create a free virtual card. Start riding! Wave Ambassadors Get a free Wave card from Wave Ambassadors Find them on board buses, at bus stops, transit centers, and more Available on a first-come, first-served basis Locations --> Boarding Is Easy With Wave, you’ll be connected to the latest in pay-as-you-go technology that allows you to load funds onto a physical Wave card, the Wave mobile app, or use a contactless card, to pay when you board. Your payment method will stop being charged when you’ve reached your daily or monthly cap. Don't worry, you can still use cash to pay for single rides onboard. Getting Started . Wave Card Literally wave your Wave card in front of the validator, wait for the green light, and you’ll be ready to ride. Wave Mobile App Hold your smartphone underneath the validator using the Wave Mobile App displaying your QR code and wait for the green light! Contactless Card Use a contactless card (such as a debit or credit card) that is equipped with wireless technology that allows you to “tap to pay” at the validator. Using your phone’s digital wallet, you can also use Apple Pay or Google Pay. Meet the New Wave Card The future of travel on OC Transit will revolve around our new Wave fare payment card. The Wave card will offer worry-free payments when you travel on OC Bus or OC Streetcar, no matter how many rides you take. There are so many benefits to using the Wave card. Here are our top three! No Expiration Date Smart cards are re-loadable and durable and never expire. Balance Protection By registering your Wave card, you can recover your balance if the card is lost or stolen and transfer the balance to a new card. Wave to Pay Boarding OC Bus will be faster. Just wave your card in front of the validator. Your browser does not support the video tag. A Powerful New Mobile App Everything you need to ride and manage your Wave card will be in the palm of your hand. The new Wave Mobile App will allow you to manage your card, add funds, oversee multiple cards, and even add funds with cash. Here’s what you’ll be able to accomplish. Carry a Virtual Wave Card for Free Create a virtual card and eliminate the need to carry a physical card. All you’ll need is your smartphone! Manage Multiple Cards Manage up to 8 Wave cards including those of family and friends. Reload in Real-time Add funds to your Wave card on the run. Your reloads will be there instantly. Add Cash to Wave You have the option to reload your virtual Wave card with cash at participating retailers. Your browser does not support the video tag. Manage Your Account Online When you want to know the status of your Wave card, log in to your online account and manage everything from adding funds and managing cards to checking on your daily or monthly fare capping. Real-time Account Management You’ll be able to manage your account, including all your cards, in real-time. Manage Multiple Cards You can have up to 8 Wave or contactless cards connected to your account. And you can manage all of them here! Automatic Fund Replenishment You can also set limits for automatic fund reloading through your online account. Your browser does not support the video tag. Pay Less…Automatically! The new Wave fare payment system automatically tabulates your rides and stops charging you when you’ve met your daily or monthly limit. We call it Fare Capping. After you reach your cap, the rest of your rides are free for that day or calenda Trip Planner - Orange County Transportation Authority Skip to main content Main navigation Submit Search Getting Around Bus OC Bus OC ACCESS Rail OC Streetcar Metrolink Pacific Surfliner Rideshare OC Rideshare OC Vanpool Active OC Bike OC Walk Express Lanes 91 Express Lanes 405 Express Lanes Rider Tools Trip Planner Routes & Schedules Arrivals Fares Promotions Programs & Projects Programs Measure M Environmental Programs Active Transportation Programs Senior Transit Programs Motorist Services Programs Funding Programs Plans and Studies Projects Freeway Projects Rail Projects Streets Projects Transit Facility Projects Under Construction OC Streetcar I-5 (I-405 to SR-55) SR-91 (SR-57 to SR-55) Improvement Project SR-55 (I-405 to I-5) Improvement Project San Juan Creek Bridge Replacement Project Coastal Rail Emergency Projects I-605/Katella Avenue Interchange Project News News Releases Media Resources Publications On the Move Blog About About OCTA Overview Environmental Sustainability OCTA in the Community Public Committees Investor Relations Government Relations Internal Audit Financials About LOSSAN Careers Work for OCTA OC Bus Drivers Bus Operator Academy Job Descriptions Leadership Board of Directors Board Agendas Board Calendar Executive Office Executive Compensation LOSSAN Board Procurement Doing Business with OCTA Basics for Vendors Open Procurements Future Procurements Unsolicited Proposals DBE Program Contract Awards Contact Contact Us OCTA Store Customer Comment Form Public Records Request Lost and Found Fraud Hotline Get Connected Phone (714) 560-OCTA (6282) Business Hours Monday - Friday 8:00 a.m. - 5:00 p.m. Street Address 550 S. Main Street Orange, CA 92868 Translate --> Translate Arabic Chinese (Simplified) Chinese (Traditional) English Filipino German Gujarati Hindi Japanese Khmer Korean Persian Portuguese Punjabi Russian Spanish Thai Ukrainian Urdu Vietnamese Translate Arabic Chinese (Simplified) Chinese (Traditional) English Filipino German Gujarati Hindi Japanese Khmer Korean Persian Portuguese Punjabi Russian Spanish Thai Ukrainian Urdu Vietnamese Submit Search Home Trip Planner Trip Planner Where do you want to go? Give Us Feedback From To Leaving Arriving Date Time View my trip Please select from the options above to see trip details. There are no bus stops or train stations near your location. . Suggested Trips Trip {{index + 1}} {{route.legs[0].duration.text}} Duration: {{route.legs[0].departure_time.text}} - {{route.legs[0].arrival_time.text}} Transfers: {{route.calc_transferNum}} {{step.transit.line.short_name}} {{step.transit.line.name}} {{step.transit.line.name}} Directions {{selectedRoute.legs[0].departure_time.text}} {{selectedRoute.legs[0].steps[index - 1].transit.arrival_time.text}} {{step.transit.departure_time.text}} {{selectedRoute.legs[0].start_address}} {{selectedRoute.legs[0].steps[index - 1].transit.arrival_stop.name}} {{step.transit.departure_stop.name}} - Route {{step.transit.line.short_name || step.transit.line.name}} {{step.instructions}} {{step.duration.text}}, {{step.distance.text}} 1"> About {{step.duration.text}}, {{step.distance.text}} View all stops {{step.distance.text}} {{step.distance.text}} {{step.distance.text}} {{selectedRoute.legs[0].arrival_time.text}} {{selectedRoute.legs[0].end_address}} Back to Top Contact OCTA 550 S. 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Email sign-up Sitemap Copyright © 2026 Orange County Transportation Authority Orange County Transportation Authority (OCTA) Privacy Notice - Orange County Transportation Authority Skip to main content Main navigation Submit Search Getting Around Bus OC Bus OC ACCESS Rail OC Streetcar Metrolink Pacific Surfliner Rideshare OC Rideshare OC Vanpool Active OC Bike OC Walk Express Lanes 91 Express Lanes 405 Express Lanes Rider Tools Trip Planner Routes & Schedules Arrivals Fares Promotions Programs & Projects Programs Measure M Environmental Programs Active Transportation Programs Senior Transit Programs Motorist Services Programs Funding Programs Plans and Studies Projects Freeway Projects Rail Projects Streets Projects Transit Facility Projects Under Construction OC Streetcar I-5 (I-405 to SR-55) SR-91 (SR-57 to SR-55) Improvement Project SR-55 (I-405 to I-5) Improvement Project San Juan Creek Bridge Replacement Project Coastal Rail Emergency Projects I-605/Katella Avenue Interchange Project News News Releases Media Resources Publications On the Move Blog About About OCTA Overview Environmental Sustainability OCTA in the Community Public Committees Investor Relations Government Relations Internal Audit Financials About LOSSAN Careers Work for OCTA OC Bus Drivers Bus Operator Academy Job Descriptions Leadership Board of Directors Board Agendas Board Calendar Executive Office Executive Compensation LOSSAN Board Procurement Doing Business with OCTA Basics for Vendors Open Procurements Future Procurements Unsolicited Proposals DBE Program Contract Awards Contact Contact Us OCTA Store Customer Comment Form Public Records Request Lost and Found Fraud Hotline Get Connected Phone (714) 560-OCTA (6282) Business Hours Monday - Friday 8:00 a.m. - 5:00 p.m. Street Address 550 S. Main Street Orange, CA 92868 Translate --> Translate Arabic Chinese (Simplified) Chinese (Traditional) English Filipino German Gujarati Hindi Japanese Khmer Korean Persian Portuguese Punjabi Russian Spanish Thai Ukrainian Urdu Vietnamese Translate Arabic Chinese (Simplified) Chinese (Traditional) English Filipino German Gujarati Hindi Japanese Khmer Korean Persian Portuguese Punjabi Russian Spanish Thai Ukrainian Urdu Vietnamese Submit Search Home Privacy Notice Orange County Transportation Authority (OCTA) Privacy Notice Effective December 1, 2025 The Orange County Transportation Authority (“Authority” or “OCTA”) is committed to protecting your privacy and the confidentiality of any personal data you may provide while interacting with the Authority online or through its services. This Privacy Notice (“Notice”) outlines how we collect, use, disclose, and safeguard your personal data in connection with OCTA websites, programs, and digital services. In this Privacy Notice, “Privacy Notice” means a public statement describing how OCTA collects, uses, shares, and protects personal data, as distinct from an internal privacy policy governing OCTA’s internal procedures. “Personal data” includes what is also known as personally identifiable information (PII). The OCTA limits the collection of personal data to what is necessary to carry out its operational responsibilities and to administer optional programs in which you choose to participate. Personal data maintained by OCTA is protected in accordance with applicable California state and U.S. federal laws governing data privacy and security. By continuing to use our website and services, you acknowledge and accept the terms of this Privacy Notice; our Conditions of Use and Accessibility; our Marketing, Cookies, and Tracking; and the practices described herein. We encourage you to review this Notice periodically. If material changes are made, we will provide notice by posting an update on the OCTA website homepage and, when feasible, through other means such as email or mail. This Privacy Notice applies specifically to the use of OCTA’s main website, www.octa.net. Other OCTA programs or digital services, such as fare systems or tolling platforms, may have separate privacy notices tailored to those services. Please visit the OCTA homepage to access links to additional privacy policies that may apply to specific programs or services. As used in this Notice, "the Authority", “we”, and “our” refer to OCTA. Personal Data We Collect The OCTA values both your use of this site and the feedback you provide. If you participate in a survey or send us an e-mail, your e-mail address and the other information you volunteer may be collected. In addition, visitors who request services through this site may be required to furnish additional information to identify you as the account holder or to enable us to provide the desired assistance. The additional information collected will be no more specific than if you were requesting the service by any other means, including by telephone or an in-person visit to an OCTA facility. We may share this information with other public agencies or organizations if such action is required to provide the assistance you are requesting. Instances where OCTA may collect information from you include, but are not limited to: Bus Passes: Information that you provide to purchase a bus pass from OCTA at passales.octa.net. This may include information such as your name, address, telephone number, email address, and credit card number. Forms and Surveys: Information that you provide to OCTA voluntarily such as filling out forms on our website, submitting Public Records Act requests, filling out surveys or other correspondence to OCTA, and participating in promotional programs such as sweepstakes. This may include information such as your name, address, telephone number, and email address. Projects and Services: Information that you provide to stay informed of OCTA projects and services such as your name, address, telephone number, and email address. Emails: Information that you provide when submitting an email to OCTA or an OCTA staff member, which may include your name, email address, telephone number, and address, in addition to other personal data that you provide. Social Media: Publicly available personal data on OCTA social media pages or on pages where OCTA is noted. Examples of such sites include Instagram, X, and Facebook. Wave: Information you provide when registering for or using the Wave system (OCTA’s automated transit fare collection system), such as your name, address, email, phone number, payment information (processed by third-party vendors), and usage data such as trip history and device information. In the case of fare discounts, OCTA may also ask for additional identification such as a driver’s license to validate your eligibility for participation in any such program. Text4Next (SMS Messaging Service): When you text a bus stop number to OCTA’s Text4Next service at short code 628246, OCTA replies with real-time bus arrival times and relevant service alerts (such as stop closures). OCTA does not send unsolicited messages, and no phone numbers are stored beyond the transient technical processing necessary to deliver a response. The service does not involve subscription or marketing messaging. Standard “STOP” and “HELP” keywords are supported to comply with industry requirements, although OCTA only sends messages directly in response to your request. The third-party provider supporting this service does not sell, share, or retain phone numbers. Message and data rates may apply according to your mobile carrier. Notice, Choice, and Consent Prior to the collection of any personal data from you, we will provide clear notice at the point of collection, specify what personal data is being gathered, the purpose for its collection, and how it will be used. By using this website and related services, you acknowledge and agree to the terms of this Privacy Notice. You may withdraw your consent from the collection or use of your personal information at any time, subject to applicable laws and OCTA’s established procedures. This ensures transparency and allows you to make informed decisions about sharing yo DBE Program | OCTA DBEAccordion --> DBE Program Interim Final Rule Public Comment: The Orange County Transportation Authority (OCTA) wants to ensure our DBE and Small Business communities are aware that the U.S. Department of Transportation (DOT) has issued an Interim Final Rule (IFR) to the DBE Program regulations under 49 CFR Parts 23 and 26, [Docket No. DOT–OST–2025–0897]. The major DBE Program elements affected include: Changes to DBE Certification Eligibility Requirements; effective October 3, 2025, all new applicants and former Certified DBE Firms are required to be recertified with a recognized Unified Certification Program (UCP) entity (within the Southern California region, the California Unified Certification Program (CUCP) entities would include Caltrans , LA Metro and the City of Los Angeles in alignment with the new IFR certification standards. Eliminates race- and gender-based presumptions of disadvantage. Requires all firms to individually demonstrate social and economic disadvantage. Temporarily pauses DBE goal setting and crediting — new goals cannot be set, and participation on current contracts beyond October 3, 2025, cannot be counted until firms are recertified by the CUCP. To facilitate your review, please see the link to the IFR Register below: https://www.federalregister.gov/documents/2025/10/03/2025-19460/disadvantaged-business-enterprise-program-and-disadvantaged-business-enterprise-in-airport . OCTA encourages our DBEs and small business communities to take this opportunity to provide YOUR valuable input and comments on the IFR changes. The Public Comments must be received by the U.S. DOT on or before November 3, 2025. You may submit comments identified by the docket number DOT-OST-2025-0897 by any of the following methods: Federal Rulemaking Portal: https://www.regulations.gov . Follow the online instructions for submitting comments. Mail: U.S. Department of Transportation, Docket Operations, M-30, West Building Ground Floor, Room W12-140, 1200 New Jersey Avenue SE, Washington, DC 20590. Hand Delivery: U.S. Department of Transportation, Docket Operations, West Building Ground Floor, Room W12-140, 1200 New Jersey Avenue SE, Washington, DC 20590, between 9 a.m. and 5 p.m., Monday through Friday, except Federal holidays. Thank you for your attention and input on this important matter. Policy Statement: The Orange County Transportation Authority (OCTA) receives federal financial assistance from the U.S. Department of Transportation (U.S. DOT) and, as a condition of receiving this assistance, OCTA has signed an assurance that it will fully comply with Title 49 Code of Federal Regulations (CFR), Part 26: Participation by Disadvantaged Business Enterprises in Department of Transportation Financial Assistance Programs and subsequently issued U. S. DOT Guidance. These regulatory provisions and OCTA’s DBE Program apply to all OCTA’s U.S. DOT-assisted contracts. DBE Responsiveness Training: GFE Toolkit - Good Faith Efforts Toolkit instructions CUCP Database DBE Search Instructional Guides - Search by Firm ID or Search by Scope Location Training Videos - ECAT training videos + expand all OCTA’S DBE Program on U.S. DOT-assisted Contracts Welcome to the Orange County Transportation Authority’s (hereinafter referred to as “OCTA”) Disadvantaged Business Enterprise (DBE) Program site. This site has been developed with the objective providing assistance and outreach to Disadvantaged Business Enterprises (DBE) that want to work on OCTA contracts. OCTA receives U.S. Department of Transportation (DOT) Federal Assistance funds through the Federal Transit Administration and the Federal Highway Administration. As a condition of receiving such assistance has developed a DBE Program in accordance with federal regulations published under U.S. DOT 49 CFR Part 26. In accordance with these regulations OCTA’s policy is to ensure that small and disadvantaged businesses can fairly compete for and perform on contracts and subcontracts financed in whole, or in part with DOT funds. To view OCTA’s DBE Program, click on the link below: Click here to learn about OCTA's Disadvantaged Business Enterprise Program Follow this link to access information on DBE - Certified Firms. DBE Program Forms can be found within the DBE Program link, under the Exhibits section *OCTA's DBE Goal for Federal Fiscal Years 2025/27 OCTA has developed a proposed overall (triennial) DBE goal for the three federal fiscal years beginning October 1, 2024 and ending September 30, 2027. The goal has been calculated using a DOT-approved goal-setting methodology, as described in 49 CFR 26.45. Click below to view the goal calculation and methodology: Federal Transit Administration (FTA) - Proposed Overall DBE Goal Setting Methodology for FFY 2025/27 As part of the public participation process, OCTA has distributed its goal and methodology to local/ethnic chambers of commerce and other business/community-based organizations dedicated to assisting and growing small and disadvantaged businesses. The DBE goal has been advertised via Public Notice in general circulation publications and on OCTA’s website, see below: Public Notice of Proposed OCTA Federal Transit Administration (FTA) DBE Goal for FFY 2025/27 OCTA will work to meet its overall DBE goal and increase DBE participation on, OCTA’s U.S. DOT-assisted contracts, by utilizing a combination of DBE-conscious and DBE-neutral DBE Program elements. OCTA will establish contract-specific DBE goals to meet any portion of the overall DBE goal that OCTA does not project being able to meet using DBE-neutral means. OCTA will establish contract-specific goals only on those U.S. DOT-assisted contracts that have subcontracting opportunities. OCTA may establish a DBE contract goal that is higher or lower than its overall goal, depending on such factors as the type of work involved, the location of the work, and the availability of DBEs for the work of the particular contract. *In conformance with the Interim Final Rule (IFR) to the DBE Regulations, effective October 3, 2025, OCTA will temporarily pause DBE goal setting and enforcement until the Unified Certification Program (UCP) entities complete the DBE certification reevaluation process. California Unified Certification Program OCTA participates in the California Unified Certification Program (CUCP) as a non-certifying agency. To obtain information regarding the CUCP or to download the CUCP application, please see below. Disadvantaged Business Enterprises (DBE). Download California Unified Certification Program (CUCP) application. Caltrans Announcement on DBE Program UCP DBE Certification Reevaluation To receive DBE credit on an OCTA contract, firms must obtain their DBE certification from a California Unified Certification Program (CUCP) certifying member agency and be