◈ Homepage — https://www.stpud.us/Skip to main content Contact Us Pay Your Bill Careers Search: Search Home About Us How Do I? Customer Resources Water Efficiency News & Events Stop Carousel South Tahoe Public Utility District Learn more about who we are and how we serve our community here. MY ACCOUNT MY WATER USAGE WATER QUALITY BOARD MEETINGS Capital Improvement Program The District is carrying out a wide range of upgrades to minimize long-term costs, protect the environment, and ensure quality service. UPCOMING PROJECTS » MAY 20 2026 Public Waste Water Treatment Plant Tours  Join South Tahoe Public Utility District for a FREE 60 minute tour of our wastewater treatment plant. REGISTER HERE » Update Your Contact Info Make sure your phone number and email address is up to date so that we can reach you in case of an emergency. UPDATE INFO » Follow us on Instagram! Follow us on Facebook! Public Records Request READ MORE » Board Meetings Current Agenda MAY 21 2026 Board Meeting Agenda Copyright © 2026 South Tahoe Public Utility District 1275 Meadow Crest Drive, South Lake Tahoe CA 96150 Telephone (530) 544-6474 / After Hrs. Emergency: (530) 544-4964 Privacy Policy Employee Portal ADP OWA District Transparency Website Accessibility Statement Powered By Streamline | Sign In ◈ Interior Pages — 10 pages crawledFix a Leak - South Tahoe Public Utility District Skip to main content Contact Us Pay Your Bill Careers Search: Search Toggle navigation Home About Us Who We Are Who We Serve Laboratory Water Quality Reports Drinking Water Groundwater Management Water Service Line Inventory Backflow & Cross-Connection Wastewater Recycled Water Recycled Water Strategic Plan Capital Improvement Program Board of Directors and Leadership Board Meetings Minutes and Agendas Standing Committee Meetings Open Government How Do I? Apply for a Job Employment Opportunities Employee Resources Do Business with the District Obtain a Permit or Connection Pay Your Bill Start or Stop Service View District Surplus at Auction Customer Resources Administrative Code Commercial Services Commercial Developers Important Information Grease Facts Financials Current Budget Flow & Pressure Information Request Helpful Hints for Residential and Commercial Winterizing Tips Plan Documents Rates Rates (Water and Sewer) Rate Changes Residential Services Water Sewer Financial Assistance Programs Discontinuation of Service Public Safety Power Shutoffs (PSPS) Standards and Specifications Water Efficiency Efficiency Tips Fix a Leak Water Restrictions Non-Functional Turf (NFT) Rebates and Services News & Events Current Notices Events News Videos Water Efficiency Efficiency Tips Fix a Leak Water Restrictions Rebates and Services Fix a Leak South Tahoe PUD would like you to help spread awareness of the importance of fixing water leaks in your home. Leaks waste our drinking water and can cause your water bill to increase. Help conserve our natural resource and save money on your bill by finding and fixing leaks . The average household’s leaks can account for nearly 10,000 gallons of water wasted every year and ten percent of homes have leaks that use 90 gallons or more per day. Common types of leaks found in the home are toilet flappers, dripping faucets, and leaking valves. South Tahoe PUD Resources WaterSmart Leak Finding – Log into your WaterSmart account to learn how to find and fix common leak. Follow the step-by-step directions or watch a video. Leak Adjustment Request - If you receive a large water bill due to a leak, you can apply for an adjustment once you have repaired the leak. A request for a water bill adjustment must be submitted to the District within thirty (30) days of discovery of the water leak. An adjustment can be made once every 24 months. Leak Repair Rebate - Offer up to $750 for having a verified water leak repaired by a licensed contractor, excavator or plumber. Save Water And Money By Learning How To Find And Fix Water Leaks In Your Home. Lauren Benefield - Environmental Educator - March 2022 Rebates and Services The District offers a variety of rebates and services to help you become water efficient. Read more » Helpful Hints for Customers Learn about water off/ons at the meter and associated fees. Read more » Copyright © 2026 South Tahoe Public Utility District 1275 Meadow Crest Drive, South Lake Tahoe CA 96150 Telephone (530) 544-6474 / After Hrs. Emergency: (530) 544-4964 Privacy Policy Employee Portal ADP OWA District Transparency Website Accessibility Statement Powered by Streamline | Sign in × Search results Search Search Close Rates (Water and Sewer) - South Tahoe Public Utility District Skip to main content Contact Us Pay Your Bill Careers Search: Search Toggle navigation Home About Us Who We Are Who We Serve Laboratory Water Quality Reports Drinking Water Groundwater Management Water Service Line Inventory Backflow & Cross-Connection Wastewater Recycled Water Recycled Water Strategic Plan Capital Improvement Program Board of Directors and Leadership Board Meetings Minutes and Agendas Standing Committee Meetings Open Government How Do I? Apply for a Job Employment Opportunities Employee Resources Do Business with the District Obtain a Permit or Connection Pay Your Bill Start or Stop Service View District Surplus at Auction Customer Resources Administrative Code Commercial Services Commercial Developers Important Information Grease Facts Financials Current Budget Flow & Pressure Information Request Helpful Hints for Residential and Commercial Winterizing Tips Plan Documents Rates Rates (Water and Sewer) Rate Changes Residential Services Water Sewer Financial Assistance Programs Discontinuation of Service Public Safety Power Shutoffs (PSPS) Standards and Specifications Water Efficiency Efficiency Tips Fix a Leak Water Restrictions Non-Functional Turf (NFT) Rebates and Services News & Events Current Notices Events News Videos Customer Resources Administrative Code Commercial Services Financials Flow & Pressure Information Request Helpful Hints for Residential and Commercial Plan Documents Rates Rates (Water and Sewer) Rate Changes Residential Services Standards and Specifications Rates (Water and Sewer) Sewer Rates Charges Per Sewer Unit Sewer Units are determined by the number of toilets, kitchens and bedrooms for residential properties and the number of fixtures for commercial properties. Single-family dwellings are billed for a minimum of three Sewer Units unless they have only one bedroom and one toilet, and also are equipped with low water use fixtures. Type of Connection Monthly Service Charge Per Sewer Unit Single Family Dwelling $21.75 Multi-Family Residences $21.03 Motels / Hotels / Timeshares $20.69 Trailer / Mobile Home Parks / Campgrounds $20.69 Non-Residential $21.75 Residential Examples Dwelling Sewer Units Monthly Charge Single Family Dwelling 3 $65.25 Single Family Dwelling 4 $87.00 Single Family Dwelling 5 $108.75 Duplex 6 $126.18 Triplex 9 $189.27 Fourplex 12 $252.36 Water Rates Metered Water Rates Connection Size Monthly Base Charge 3/4" Metered $65.83 1" Metered $109.87 1-1/2" Metered $219.14 2" Metered $350.74 3" Metered $658.09 4" Metered $1,096.98 6" Metered $2,193.24 8" Metered $3,509.35 10" Metered $5,045.21 Consumption Rate Per 100 Cubic Feet (CCF) of Water Single Family - Tier 1 $2.22 (1-15 CCF) Single Family - Tier 2 $3.31 (ABOVE 15 CCF) Multi Family $2.37 Commercial $2.41 Non-Metered Water Rates Customer Type Monthly Service Charge Single Family Dwelling $83.20 Duplex $138.15 Triplex $187.69 Four-Plex $242.83 Each Additional Unit $40.69 Business 3/4" Service $120.46 Business 1" Service $184.11 Funding Sources The District’s funding comes from a variety of sources, the majority of which comes from water and sewer rates. Water/Sewer Rates Connection fees Property Tax Grant Funding Low Interest Loans Interest Income Rebates and Services The District offers a variety of rebates and services to help you become water efficient. Read more » Financial Aid We offer financial assistance programs for residential low-income customers who may have difficulty paying their water bill. Learn More » Rebates and Services The District offers a variety of rebates and services to help you become water efficient and save money. Read more » Rate Changes View proposed rate changes that would fund ongoing maintenance, replacement and improvements. Read more » Capital Improvement Program For more information on what projects the proposed rate increases will fund click here » Water Bill Calculator The purpose of this calculator is to provide you with an ESTIMATE of your water bill based on Monthly water usage. Water charges are based on account… Read more » Copyright © 2026 South Tahoe Public Utility District 1275 Meadow Crest Drive, South Lake Tahoe CA 96150 Telephone (530) 544-6474 / After Hrs. Emergency: (530) 544-4964 Privacy Policy Employee Portal ADP OWA District Transparency Website Accessibility Statement Powered by Streamline | Sign in × Search results Search Search Close Permit Guidelines and Connection Fees - South Tahoe Public Utility District Skip to main content Contact Us Pay Your Bill Careers Search: Search Toggle navigation Home About Us Who We Are Who We Serve Laboratory Water Quality Reports Drinking Water Groundwater Management Water Service Line Inventory Backflow & Cross-Connection Wastewater Recycled Water Recycled Water Strategic Plan Capital Improvement Program Board of Directors and Leadership Board Meetings Minutes and Agendas Standing Committee Meetings Open Government How Do I? Apply for a Job Employment Opportunities Employee Resources Do Business with the District Obtain a Permit or Connection Pay Your Bill Start or Stop Service View District Surplus at Auction Customer Resources Administrative Code Commercial Services Commercial Developers Important Information Grease Facts Financials Current Budget Flow & Pressure Information Request Helpful Hints for Residential and Commercial Winterizing Tips Plan Documents Rates Rates (Water and Sewer) Rate Changes Residential Services Water Sewer Financial Assistance Programs Discontinuation of Service Public Safety Power Shutoffs (PSPS) Standards and Specifications Water Efficiency Efficiency Tips Fix a Leak Water Restrictions Non-Functional Turf (NFT) Rebates and Services News & Events Current Notices Events News Videos How Do I? Apply for a Job Do Business with the District Obtain a Permit or Connection Pay Your Bill Start or Stop Service View District Surplus at Auction Permit Guidelines and Connection Fees Utility District Guidelines for Securing a Sewer & Water Permit and Payment of Connection Fees Plans must be submitted electronically Residential Plans: [email protected] (Please allow 5 business days for review) Commercial Plans: [email protected] (Please allow 10 business days for review) Fire Flow: [email protected] Please be prepared to pay your fees by check to the South Tahoe Public Utility District when you submit your plans for approval. Residential plans for projects requiring a fire sprinkler system must include fire sprinkler plans designed by a California-licensed fire sprinkler designer with the dedicated fire line and fire meter size listed on the plans. Note: Plan review may require as much as two weeks of review time. Residential Sewer Capacity Charge New construction: $ 4.74 per livable square foot Remodels: $4.74 per additional livable square foot in excess of 500 Commercial Sewer Capacity Charges Commercial Use Sewer Capacity Charge Non-Restaurant Commercial $864.00 Per plumbing fixture unit Restaurants $1,081.00 per indoor seat 1-20 $216.00 per indoor seat 21 and over $000.00 per outdoor seat 1-20 $109.00 per outdoor seat 21 and over Residential And Commercial Water Capacity Charges Chart Size Fire Capacity Charge Water Capacity Charge 3/4" $ - $12,617.00 1" $56.00 $21,028.00 1-1/2" $162.00 $42,058.00 2" $347.00 $67,291.00 3" $1,009.00 $134,625.00 4" $2,150.00 $210,287.00 6" $6,249.00 $420,573.00 8" $13,318.00 $672,913.00 10" $23,950.00 $967,313.00 12" $1,419,429.00 16" $1,892,572.00 Connection fees are subject to change and the current fees will be charged at the time of payment. Fees typically change annually on January 1st. The District is now accepting a 10% down payment on capacity fees for new construction at the time of plan review. In addition to the 10% down payment on capacity fees, the administrative fee, the inspection fee and the water time and material charges will be due at the time of plan review. The remaining capacity fee balance must be paid in full before the District will install the new services. All new connections require a $7,500 time and material deposit. If actual time and material charges are less than $7,500 deposit customer will be refunded difference; if charges are greater than deposit customer will be billed accordingly. All new construction must have a fire sprinkler system. Fire line capacity fees are dependent on the fire line size and will be in addition to the example above. If the STPUD water main servicing your property is less than 6” in diameter your building and fire sprinkler plans must be submitted to our Engineering Department for review and recommendations before we can stamp your plans. This process can take up to two weeks. Plan set requirements: For Single Family Dwellings projects, you can submit your building and fire sprinkler plans electronically by emailing PDF files to: [email protected] . For Multi-Family dwellings and Commercial projects, you can email PDF files to [email protected]. The District will review your plans and email you an application detailing the connection fees due. For projects requiring a fire sprinkler system, you must provide your fire sprinkler plans designed by a California-licensed fire sprinkler designer with the dedicated fire line and fire meter size listed on the plans. The fire flow modeling letter from the STPUD Engineering department must also be included in plan submittals. All sets of plans must have the total livable square footage, the number of water supply fixture units according to the Uniform Plumbing Code, and the recommended domestic water line size printed on them. A check for sewer, water, and permit fees. The District does not accept credit/debit card payments for connection fees. Water Sewer Capacity Charge Report 2022 Copyright © 2026 South Tahoe Public Utility District 1275 Meadow Crest Drive, South Lake Tahoe CA 96150 Telephone (530) 544-6474 / After Hrs. Emergency: (530) 544-4964 Privacy Policy Employee Portal ADP OWA District Transparency Website Accessibility Statement Powered by Streamline | Sign in × Search results Search Search Close Water Quality Reports - South Tahoe Public Utility District Skip to main content Contact Us Pay Your Bill Careers Search: Search Toggle navigation Home About Us Who We Are Who We Serve Laboratory Water Quality Reports Drinking Water Groundwater Management Water Service Line Inventory Backflow & Cross-Connection Wastewater Recycled Water Recycled Water Strategic Plan Capital Improvement Program Board of Directors and Leadership Board Meetings Minutes and Agendas Standing Committee Meetings Open Government How Do I? Apply for a Job Employment Opportunities Employee Resources Do Business with the District Obtain a Permit or Connection Pay Your Bill Start or Stop Service View District Surplus at Auction Customer Resources Administrative Code Commercial Services Commercial Developers Important Information Grease Facts Financials Current Budget Flow & Pressure Information Request Helpful Hints for Residential and Commercial Winterizing Tips Plan Documents Rates Rates (Water and Sewer) Rate Changes Residential Services Water Sewer Financial Assistance Programs Discontinuation of Service Public Safety Power Shutoffs (PSPS) Standards and Specifications Water Efficiency Efficiency Tips Fix a Leak Water Restrictions Non-Functional Turf (NFT) Rebates and Services News & Events Current Notices Events News Videos About Us Who We Are Who We Serve Laboratory Water Quality Reports Drinking Water Wastewater Recycled Water Capital Improvement Program Board of Directors and Leadership Open Government Water Quality Reports Our Water Quality Team is Working 24/7 Our state certified professionals monitor your drinking water quality every day and around-the-clock. They conduct thousands of tests each year to ensure the quality of your water to incredible levels of accuracy – a fraction of a part per billion in some instances Certain tests are conducted at our own state-certified laboratory; independent laboratories with the most sophisticated equipment available carry out the rest. Water Quality Reports 2024 Consumer Confidence Report (English) 2024 Consumer Confidence Report (Spanish) 2023 Consumer Confidence Report 2022 Consumer Confidence Report 2021 Consumer Confidence Report 2020 Consumer Confidence Report Public Health Goal Report Provisions of the California Health and Safety Code, Title 22, Section 116470, specify that every three years water utilities larger than 10,000 service connections are required to prepare a special report if their water quality measurements have exceeded any Public Health Goals (PHGs). PHGs are non-enforceable goals established by the California Environmental Protection Agency's (CalEPA) Office of Environmental Health Hazard Assessment (OEHHA). The law also requires that where OEHHA has not adopted a PHG for a constituent, the water suppliers are to use the Maximum Contaminant Level Goals (MCLGs) adopted by the United States Environmental Protection Agency (USEPA). Constituents that have a California primary drinking water standard and for which either a PHG or MCLG has been set are to be addressed. To view the 2025 Public Health Goal Report click here . Copyright © 2026 South Tahoe Public Utility District 1275 Meadow Crest Drive, South Lake Tahoe CA 96150 Telephone (530) 544-6474 / After Hrs. Emergency: (530) 544-4964 Privacy Policy Employee Portal ADP OWA District Transparency Website Accessibility Statement Powered by Streamline | Sign in × Search results Search Search Close Commercial Developers Important Information - South Tahoe Public Utility District Skip to main content Contact Us Pay Your Bill Careers Search: Search Toggle navigation Home About Us Who We Are Who We Serve Laboratory Water Quality Reports Drinking Water Groundwater Management Water Service Line Inventory Backflow & Cross-Connection Wastewater Recycled Water Recycled Water Strategic Plan Capital Improvement Program Board of Directors and Leadership Board Meetings Minutes and Agendas Standing Committee Meetings Open Government How Do I? Apply for a Job Employment Opportunities Employee Resources Do Business with the District Obtain a Permit or Connection Pay Your Bill Start or Stop Service View District Surplus at Auction Customer Resources Administrative Code Commercial Services Commercial Developers Important Information Grease Facts Financials Current Budget Flow & Pressure Information Request Helpful Hints for Residential and Commercial Winterizing Tips Plan Documents Rates Rates (Water and Sewer) Rate Changes Residential Services Water Sewer Financial Assistance Programs Discontinuation of Service Public Safety Power Shutoffs (PSPS) Standards and Specifications Water Efficiency Efficiency Tips Fix a Leak Water Restrictions Non-Functional Turf (NFT) Rebates and Services News & Events Current Notices Events News Videos Customer Resources Administrative Code Commercial Services Commercial Developers Important Information Grease Facts Financials Flow & Pressure Information Request Helpful Hints for Residential and Commercial Plan Documents Rates Residential Services Standards and Specifications Commercial Developers Important Information Important Information The South Tahoe Public Utility District will likely provide sewer service to your proposed project, and you may also be located within the District's water service area. The earlier the District staff can review and comment on your preliminary plans or a written description of your proposed project, the better able we are to expedite and simplify the final approval of your plans. There may be changes required that represent a significant expense to you. There are a few topics which deserve special emphasis: Pretreatment of Waste Most food and/or beverage service operations require pretreatment of their waste discharge to protect the sewage collection system from grease, which could cause blockages and spills. The appropriate sizing of grease interceptors/grease traps is approved on a case by case basis by the District's Inspectors. Automotive service operations, such as service stations, garages, body shops and car washes also require pretreatment of waste, usually in the form of a sand/oil separator. Again, the size and type of device must be approved by the District. Backflow Protection State law and District Code require facilities that may have unprotected cross-connections which have the potential to contaminate the public water supply to have approved backflow protection assemblies on domestic and fire connection lines. Sewer Capacity The amount of sewer capacity needed for a particular project is determined by the nature of the business and the application of the District's Schedule of Units. This determination of sewer capacity dictates the initial connection fee charges (due at plan approval) and the ongoing sewer charges once the project is hooked up. District staff can furnish a Schedule of Units for you, assist you in determining the sewer capacity needs for your project, and calculate the fees. Few our Permit Guidelines and Connection Fees page to see current capacity fees. Schedule of Sewer Connections To submit commercial plans electronically email to Plan Review For additional information please contact the Inspection Department at 530.544.6474 Permit Guidelines and Connection Fees Read more » Contact Us To submit commercial plans electronically, email to [email protected] or for additional information please contact the Inspection Department at 530.544.6474. Read more » Copyright © 2026 South Tahoe Public Utility District 1275 Meadow Crest Drive, South Lake Tahoe CA 96150 Telephone (530) 544-6474 / After Hrs. Emergency: (530) 544-4964 Privacy Policy Employee Portal ADP OWA District Transparency Website Accessibility Statement Powered by Streamline | Sign in × Search results Search Search Close Grease Facts - South Tahoe Public Utility District Skip to main content Contact Us Pay Your Bill Careers Search: Search Toggle navigation Home About Us Who We Are Who We Serve Laboratory Water Quality Reports Drinking Water Groundwater Management Water Service Line Inventory Backflow & Cross-Connection Wastewater Recycled Water Recycled Water Strategic Plan Capital Improvement Program Board of Directors and Leadership Board Meetings Minutes and Agendas Standing Committee Meetings Open Government How Do I? Apply for a Job Employment Opportunities Employee Resources Do Business with the District Obtain a Permit or Connection Pay Your Bill Start or Stop Service View District Surplus at Auction Customer Resources Administrative Code Commercial Services Commercial Developers Important Information Grease Facts Financials Current Budget Flow & Pressure Information Request Helpful Hints for Residential and Commercial Winterizing Tips Plan Documents Rates Rates (Water and Sewer) Rate Changes Residential Services Water Sewer Financial Assistance Programs Discontinuation of Service Public Safety Power Shutoffs (PSPS) Standards and Specifications Water Efficiency Efficiency Tips Fix a Leak Water Restrictions Non-Functional Turf (NFT) Rebates and Services News & Events Current Notices Events News Videos Customer Resources Administrative Code Commercial Services Commercial Developers Important Information Grease Facts Financials Flow & Pressure Information Request Helpful Hints for Residential and Commercial Plan Documents Rates Residential Services Standards and Specifications Grease Facts The most common cause of sewer line failure for food service establishments is grease. Clogging of sewer pipes and drain lines are common consequences of oil and grease in wastewater. The best way to avoid this problem is to prevent oil and grease from getting into the sewage system in the first place! This must be done by separating the gray water (kitchen wastewater) from black water (restroom wastewater), and installing a grease interceptor or grease trap to process the gray water and capture the grease. What is a Grease Interceptor? A grease interceptor looks very much like a septic tank. Multi-compartment sinks, pot sinks, dishwashers, and similar fixtures discharge their wastewater through a separate plumbing stub out into a grease interceptor. Grease interceptors are typically sized from 320-gallon to 10,000-gallon capacity. Upon entering the interceptor the wastewater flow slows, which allows the lighter grease to separate from the wastewater and float to the top of the interceptor where it cools. The grease will tend to collect and float in the interceptor. Over a period of time, the grease will build up to a point where it needs to be removed. If not removed, the grease will work itself into the sewer system. Once grease enters the drain lines, it will clog and cause failure of the system. What is a Grease Trap? A grease trap is a small box ranging in size from 40-pound to 100-pound capacity. Traps have flow control valves to limit the rate of discharge to the trap. Traps are limited to handle discharge from a maximum of four fixtures, not to exceed 50 gallons per minute combined discharge rate. Dishwashers, sanitizers and garbage disposals/grinders can not drain to traps. How is Grease Managed? The grease removal device should be checked daily or weekly depending on the business and the grease thickness measured. This can be done with a simple measuring rod. If the grease layer is half the thickness of the entire trap/interceptor, the grease must be removed by an approved method. South Tahoe Public Utility District recommends that properties with grease traps/interceptors enter into a maintenance contract with a licensed pumper/hauler. The contract should specify that the hauler will make periodic inspections of grease accumulation and that the trap/interceptor will be pumped at whatever intervals are necessary to ensure that the level of grease does not exceed half the thickness of the trap/interceptor. Regular maintenance, consisting of routinely checking the grease level and periodically pumping the tank, is essential. Due to the threat of stoppages, spills and environmental degradation, it is a District code violation to operate a food service establishment which has a malfunctioning or full grease trap/interceptor. District Inspectors actively enforce this important code provision. Therefore, grease trap/interceptor maintenance becomes a very important aspect of food service management. Excess food or grease from meal preparation should never be dumped into a sink, grease trap/interceptor, or any other part of the plumbing system. An environmentally sound method of managing this grease is to have it picked up by a rendering company to be recycled. Copyright © 2026 South Tahoe Public Utility District 1275 Meadow Crest Drive, South Lake Tahoe CA 96150 Telephone (530) 544-6474 / After Hrs. Emergency: (530) 544-4964 Privacy Policy Employee Portal ADP OWA District Transparency Website Accessibility Statement Powered by Streamline | Sign in × Search results Search Search Close About Us - South Tahoe Public Utility District Skip to main content Contact Us Pay Your Bill Careers Search: Search Toggle navigation Home About Us Who We Are Who We Serve Laboratory Water Quality Reports Drinking Water Groundwater Management Water Service Line Inventory Backflow & Cross-Connection Wastewater Recycled Water Recycled Water Strategic Plan Capital Improvement Program Board of Directors and Leadership Board Meetings Minutes and Agendas Standing Committee Meetings Open Government How Do I? Apply for a Job Employment Opportunities Employee Resources Do Business with the District Obtain a Permit or Connection Pay Your Bill Start or Stop Service View District Surplus at Auction Customer Resources Administrative Code Commercial Services Commercial Developers Important Information Grease Facts Financials Current Budget Flow & Pressure Information Request Helpful Hints for Residential and Commercial Winterizing Tips Plan Documents Rates Rates (Water and Sewer) Rate Changes Residential Services Water Sewer Financial Assistance Programs Discontinuation of Service Public Safety Power Shutoffs (PSPS) Standards and Specifications Water Efficiency Efficiency Tips Fix a Leak Water Restrictions Non-Functional Turf (NFT) Rebates and Services News & Events Current Notices Events News Videos Providing Reliable Water & Wastewater Services Since 1950 About Us Who We Are Who We Serve Laboratory Drinking Water Wastewater Recycled Water Capital Improvement Program Board of Directors and Leadership Open Government About Us Who We Are We supply drinking water and provides sewage collection, treatment, and export to protect Tahoe's delicate ecosystem. Read more » Who We Serve View our jurisdiction map and district facilities Read more » Laboratory Our laboratory analyzes drinking water, wastewater, streams, ground waters, reservoirs, and soils. Read more » Drinking Water Did you know all of the District’s drinking water comes from groundwater? The District provides drinking water to over 14,000 homes. Read more » Wastewater The Operations Department is responsible for the 24-hour operation of the District’s 7.7 million gallon per day Wastewater Treatment Plant. Read more » Open Government Read more » Plan Documents These are Long-term documents that are periodically updated and govern the District’s long-range activities and programs. Read more » Copyright © 2026 South Tahoe Public Utility District 1275 Meadow Crest Drive, South Lake Tahoe CA 96150 Telephone (530) 544-6474 / After Hrs. Emergency: (530) 544-4964 Privacy Policy Employee Portal ADP OWA District Transparency Website Accessibility Statement Powered by Streamline | Sign in × Search results Search Search Close Current Bids - South Tahoe Public Utility District Skip to main content Contact Us Pay Your Bill Careers Search: Search Toggle navigation Home About Us Who We Are Who We Serve Laboratory Water Quality Reports Drinking Water Groundwater Management Water Service Line Inventory Backflow & Cross-Connection Wastewater Recycled Water Recycled Water Strategic Plan Capital Improvement Program Board of Directors and Leadership Board Meetings Minutes and Agendas Standing Committee Meetings Open Government How Do I? Apply for a Job Employment Opportunities Employee Resources Do Business with the District Obtain a Permit or Connection Pay Your Bill Start or Stop Service View District Surplus at Auction Customer Resources Administrative Code Commercial Services Commercial Developers Important Information Grease Facts Financials Current Budget Flow & Pressure Information Request Helpful Hints for Residential and Commercial Winterizing Tips Plan Documents Rates Rates (Water and Sewer) Rate Changes Residential Services Water Sewer Financial Assistance Programs Discontinuation of Service Public Safety Power Shutoffs (PSPS) Standards and Specifications Water Efficiency Efficiency Tips Fix a Leak Water Restrictions Non-Functional Turf (NFT) Rebates and Services News & Events Current Notices Events News Videos How Do I? Apply for a Job Do Business with the District Obtain a Permit or Connection Pay Your Bill Start or Stop Service View District Surplus at Auction Current Bids Bid Results To see a list of currently advertised bids and recently evaluated or awarded bids Click here » Create a Vendor Profile Read more » Copyright © 2026 South Tahoe Public Utility District 1275 Meadow Crest Drive, South Lake Tahoe CA 96150 Telephone (530) 544-6474 / After Hrs. Emergency: (530) 544-4964 Privacy Policy Employee Portal ADP OWA District Transparency Website Accessibility Statement Powered by Streamline | Sign in × Search results Search Search Close Cross-Connection & Backflow Program - South Tahoe Public Utility District Skip to main content Contact Us Pay Your Bill Careers Search: Search Toggle navigation Home About Us Who We Are Who We Serve Laboratory Water Quality Reports Drinking Water Groundwater Management Water Service Line Inventory Backflow & Cross-Connection Wastewater Recycled Water Recycled Water Strategic Plan Capital Improvement Program Board of Directors and Leadership Board Meetings Minutes and Agendas Standing Committee Meetings Open Government How Do I? Apply for a Job Employment Opportunities Employee Resources Do Business with the District Obtain a Permit or Connection Pay Your Bill Start or Stop Service View District Surplus at Auction Customer Resources Administrative Code Commercial Services Commercial Developers Important Information Grease Facts Financials Current Budget Flow & Pressure Information Request Helpful Hints for Residential and Commercial Winterizing Tips Plan Documents Rates Rates (Water and Sewer) Rate Changes Residential Services Water Sewer Financial Assistance Programs Discontinuation of Service Public Safety Power Shutoffs (PSPS) Standards and Specifications Water Efficiency Efficiency Tips Fix a Leak Water Restrictions Non-Functional Turf (NFT) Rebates and Services News & Events Current Notices Events News Videos About Us Who We Are Who We Serve Laboratory Drinking Water Groundwater Management Water Service Line Inventory Backflow & Cross-Connection Wastewater Recycled Water Capital Improvement Program Board of Directors and Leadership Open Government Cross-Connection & Backflow Program Protecting Our Community’s Drinking Water Residential backflow preventer South Tahoe PUD is responsible for ensuring that our public drinking water system remains safe from contamination and pollution. One of the most important ways we do this is through our Cross-Connection Control and Backflow Prevention Program , which identifies potential hazards and ensures that all customers have the proper backflow protection in place. To comply with California regulations and the State Water Resources Control Board’s Cross-Connection Control Policy Handbook , STPUD implements a comprehensive program that includes hazard assessments, approved backflow protection, annual testing, and ongoing oversight. Buried Stop and Waste Contamination Risk What is a Cross-Connection? A cross-connection is any actual or potential link between a potable (clean, drinking) water supply and any source that could introduce contamination. These connections can be created by plumbing fixtures or equipment within the system. If not properly managed, pollutants and contaminants can enter the safe drinking water system through uncontrolled cross-connections, especially during backflow events. Common examples include: Irrigation systems Buried stop & waste shut off valves Fire sprinkler systems Boilers and hydronic heating systems Chemical feed equipment Auxiliary water supplies such as wells or storage tanks What is Backflow? Backflow is the unwanted reversal of water flow from a customer’s plumbing system back into the public drinking water system. When this occurs, non-potable water, chemicals, or other substances can enter the potable water supply. This can happen due to two main conditions: Backsiphonage — when pressure in the public water system drops, pulling water backward, which can occur during waterline breaks, repairs, or when the water supply is shut off. Backpressure — when customer-side pressure is higher than the pressure in the public system, pushing water backward. This typically happens when there are pumps, pressure vessels, or elevated plumbing involved. Preventing Backflow: The Role of Backflow Preventers Backflow preventers are mechanical devices that stop non-potable water from entering the potable water supply. These devices must be properly installed and maintained to ensure they function as intended. For a backflow preventer to work effectively, it must: Be suited to the specific backflow hazard it is protecting against. Be installed in compliance with state regulations. Be tested annually by a state-certified tester. Be repaired as needed to maintain optimal performance. STPUD’s Cross-Connection Control Program STPUD’s program is designed to prevent backflow incidents and ensure compliance with state requirements. Key elements include: Hazard Assessment Review of customer properties, new construction, remodels, and system changes to determine what level of protection is required. Backflow Prevention Requirements Installation of appropriate backflow prevention assemblies based on the degree of hazard. Approved Devices Use of assemblies that are approved, properly sized, and correctly installed according to STPUD standards. Annual Testing All backflow prevention assemblies must be tested at least once per year by a certified tester. Recordkeeping & Reporting STPUD maintains records of all devices, test results, hazard classifications, and compliance actions. Public Outreach & Support Ongoing education and guidance for customers, designers, and contractors Customer Resources & Links SWRCB Handbook STPUD Blank Backflow Test Report STPUD Backflow E-Test Submittal Portal (For Testers Only) 2026 Approved Backflow Testers Residential Services Learn more about the water and wastewater services provided to residential customers. Read more » For More Information For more information about our Cross Connection Control Program, email [email protected] or call (530)544-6474 Copyright © 2026 South Tahoe Public Utility District 1275 Meadow Crest Drive, South Lake Tahoe CA 96150 Telephone (530) 544-6474 / After Hrs. Emergency: (530) 544-4964 Privacy Policy Employee Portal ADP OWA District Transparency Website Accessibility Statement Powered by Streamline | Sign in × Search results Search Search Close Public Safety Power Shutoff (PSPS) - South Tahoe Public Utility District Skip to main content Contact Us Pay Your Bill Careers Search: Search Toggle navigation Home About Us Who We Are Who We Serve Laboratory Water Quality Reports Drinking Water Groundwater Management Water Service Line Inventory Backflow & Cross-Connection Wastewater Recycled Water Recycled Water Strategic Plan Capital Improvement Program Board of Directors and Leadership Board Meetings Minutes and Agendas Standing Committee Meetings Open Government How Do I? Apply for a Job Employment Opportunities Employee Resources Do Business with the District Obtain a Permit or Connection Pay Your Bill Start or Stop Service View District Surplus at Auction Customer Resources Administrative Code Commercial Services Commercial Developers Important Information Grease Facts Financials Current Budget Flow & Pressure Information Request Helpful Hints for Residential and Commercial Winterizing Tips Plan Documents Rates Rates (Water and Sewer) Rate Changes Residential Services Water Sewer Financial Assistance Programs Discontinuation of Service Public Safety Power Shutoffs (PSPS) Standards and Specifications Water Efficiency Efficiency Tips Fix a Leak Water Restrictions Non-Functional Turf (NFT) Rebates and Services News & Events Current Notices Events News Videos Customer Resources Administrative Code Commercial Services Financials Flow & Pressure Information Request Helpful Hints for Residential and Commercial Plan Documents Rates Residential Services Water Sewer Financial Assistance Programs Discontinuation of Service Public Safety Power Shutoffs (PSPS) Standards and Specifications Public Safety Power Shutoff (PSPS) What is a Public Saftey Power Shutoff? During wildfire season, Liberty Utilities may turn off electricity in designated areas when severe weather is forecasted to threaten a portion of the electric system (such as red flag warnings, low humidity, high winds, and dry conditions). The specific areas and number of customers affected will depend on weather conditions and which circuits Liberty turns off for public safety. These precautions are called Public Safety Power Shutoff (PSPS). Visit Liberty Utilities website for information on power outages: https://california.libertyutilities.com/verdi/residential/safety/electrical/public-safety-power-shutoffs.html What does this mean for your water service? South Tahoe Public Utility District has a plan should we lose power. While Public Safety Power Shutoffs are focused on high fire threat areas, outages may affect all our water facilities. During power outages, the District will be running critical water and sewer facilities on emergency generators. We urge customers to avoid unnecessary water use during power outages to help keep our water tanks full in the event of fire. What to do during a PSPS event: Do: Update your emergency contact information Identify your unique/critical water needs and plan ahead Keep one gallon of water per person per day Don't: Water your lawn Wash your vehicles Run the clothes washer Run the dishwasher Take baths or long showers How Your Water System Works and Why Power Matters Your water system is a complex network that brings clean, reliable water to your tap—and electricity plays a key role every step of the way. 1. Groundwater Wells: Water is pumped out of underground aquifers using deep wells. 2. Pump Stations: Once pumped from the ground, water is moved through a series of pump stations. These stations help push water through miles of pipelines to homes, businesses, and storage tanks. 3. Water Storage Tanks: Water is stored in large tanks located throughout the community. These tanks help ensure steady pressure and supply during peak demand and in the case of fire. Power Dependency: Every part of this system, from pumping groundwater to moving it through the system and storing it, requires electricity. During power outages, like those caused by Public Safety Power Shutoffs (PSPS), the system relies on backup generators to keep water flowing and protect public health and safety. That’s why water conservation is so important during outages. Reducing your water use helps lighten the load on backup generators, preserves stored water in tanks, and ensures our community stays safe, especially during emergencies like wildfires. Update Your Emergency Contact Info Update your contact info so we can contact you in an emergency. Read more » Public Safety Power Shutoffs - Liberty Utilities For real time power outages visit Liberty Utilities webpage. Read more » Copyright © 2026 South Tahoe Public Utility District 1275 Meadow Crest Drive, South Lake Tahoe CA 96150 Telephone (530) 544-6474 / After Hrs. Emergency: (530) 544-4964 Privacy Policy Employee Portal ADP OWA District Transparency Website Accessibility Statement Powered by Streamline | Sign in × Search results Search Search Close