◈ Homepage — https://www.wcwd.org/Skip to content Sewer Emergencies/After Hours: (510) 222-6700 About Us Customers Sustainability Collaboration Rates & Fees Careers Connect CLEAN & GREEN PROJECT The most impactful energy project in the country today. LEARN MORE 1 2 3 4 5 Inspections Permits Board Meeting Agendas Project Bids & RFPs Current Projects Financial Reports News & Announcements Prop 218 Hearing Notice Mailed to Property Owners On March 3, 2026, the WCW Board of Directors set a public hearing date of June 3, 2026, for a new proposed five-year Sewer Service Charge rate plan. The proposed [...] Property Lease Public Hearing Cancellation The public hearing regarding the lease of WCW-owned property, previously noticed in the West County Times for the April 15, 2026, Board of Directors meeting, will not be held. Get more [...] Women’s History Month 2026 WCW is so proud of our amazing staff, but in March, we especially honor our women during Women's History Month. These ladies shine so bright and help light the way [...] BIDS & OPPORTUNITIES VIEW MORE Wastewater 101 North Richmond Living Levee Project LEARN MORE About West County Wastewater West County Wastewater (WCW) protects public health and our natural surroundings by safely and responsibly collecting, treating and disposing of wastewater. We are devoted to the community we serve and the environment in which we live, working tirelessly to keep both healthy and safe. Our team is dedicated to service, innovation, collaboration and sustainability. LEARN MORE We serve approximately 34,000 residences and 900 commercial and industrial businesses, with a total population of approximately 100,000 in the following areas: City of San Pablo Tara Hills Richmond (northern subdivisions) East Richmond Heights City of Pinole (designated sectors) El Sobrante Rollingwood Bayview Parts of the unincorporated county WCW Facts Founded in December 1921 to protect and serve the public health of the community through the construction and maintenance of a sewer system. Service area covers 16.9 square miles. Collaborates with a variety of local agencies and neighboring communities, as well as participates in the West County Agency, a joint powers authority, for the purpose of maintaining sewage and sludge disposal facilities. Operation includes sewage collection, treatment and disposal. Send Us Your Feedback Fields marked with an * are required Name * Email * Phone Number Comments * Would you like to be contacted: Yes No West County Wastewater, a publicly owned utility, operates and maintains the public sanitary sewer system in your area. WCW provides 24-hour response to emergencies within its service boundaries. Your comments and suggestions for improvement are encouraged and welcomed. Your feedback will be used to improve the quality of service in the future. West County Wastewater – Main Office 2910 Hilltop Drive, Richmond, CA 94806 Water Quality & Resource Recovery Plant 2377 Garden Tract Road, Richmond, CA 94801 Business Hours 8:00 a.m.-12:00 p.m. 1:00 p.m.-5:00 p.m. Email [email protected] Sewer Emergencies (510) 222-6700 After Hours (510) 222-6700, option 1 Fax (510) 222-3277 Newsletter sign-up Email (required) * Constant Contact Use. Please leave this field blank. 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Cookie settings ACCEPT Go to Top ◈ Interior Pages — 10 pages crawledPlans & Documents – West County Wastewater Skip to content Sewer Emergencies/After Hours: (510) 222-6700 About Us Service Area Current Projects Ordinances & Codes COVID Response Board of Directors Elections Board Committees Finance & Administration Committee Infrastructure, Operations & Environmental Committee Ad Hoc Committees Meetings and Agendas Watch Live Board Meetings Plans & Documents Strategic Plan GIS Strategic Plan Sewer System Management Plan Capital Improvement Plan Climate Action Plan Budget Documents Annual Comprehensive Financial Reports Catalog of Enterprise Systems Staff Executive Leadership Team Organizational Structure Women in Wastewater Customers Residential Sale of Property Sewer Permit Permit Application Form Video Inspection Form Sewer Installation Requirements Sewer Overflows Overflow Prevention PIPES Program Local Utilities Odor Complaint Annexation Form Business Trucked Waste Program Construction Project Guidelines PIPES Program Project Bids & RFPs Odor Complaints Inspections Sustainability Environmental Stewardship Climate Action Plan Infrastructure, Operations & Environmental Committee Recycled Water Resource Recovery Collaboration Partnerships West County Agency West County Agency Meetings Agendas Minutes Audio Meeting Recording West County Agency Budget West County Agency Financials Rates & Fees Careers Job Openings Job Interest Notification Employee Promotional Opportunities Job Descriptions Career & Education Resources Wages and Benefits MOUs and Employee Agreements Wage Schedules Connect News Calendar Current Projects Community Engagement Student Outreach Program Bay Area Consortium for Water/Wastewater Education Pharmaceutical & Sharps Drop offs Contact Us Feedback Form Search for: About Us Service Area Current Projects Ordinances & Codes COVID Response Board of Directors Elections Board Committees Finance & Administration Committee Infrastructure, Operations & Environmental Committee Ad Hoc Committees Meetings and Agendas Watch Live Board Meetings Plans & Documents Strategic Plan GIS Strategic Plan Sewer System Management Plan Capital Improvement Plan Climate Action Plan Budget Documents Annual Comprehensive Financial Reports Catalog of Enterprise Systems Staff Executive Leadership Team Organizational Structure Women in Wastewater Customers Residential Sale of Property Sewer Permit Permit Application Form Video Inspection Form Sewer Installation Requirements Sewer Overflows Overflow Prevention PIPES Program Local Utilities Odor Complaint Annexation Form Business Trucked Waste Program Construction Project Guidelines PIPES Program Project Bids & RFPs Odor Complaints Inspections Sustainability Environmental Stewardship Climate Action Plan Infrastructure, Operations & Environmental Committee Recycled Water Resource Recovery Collaboration Partnerships West County Agency West County Agency Meetings Agendas Minutes Audio Meeting Recording West County Agency Budget West County Agency Financials Rates & Fees Careers Job Openings Job Interest Notification Employee Promotional Opportunities Job Descriptions Career & Education Resources Wages and Benefits MOUs and Employee Agreements Wage Schedules Connect News Calendar Current Projects Community Engagement Student Outreach Program Bay Area Consortium for Water/Wastewater Education Pharmaceutical & Sharps Drop offs Contact Us Feedback Form Search for: About Us Service Area Current Projects Ordinances & Codes COVID Response Board of Directors Elections Board Committees Finance & Administration Committee Infrastructure, Operations & Environmental Committee Ad Hoc Committees Meetings and Agendas Watch Live Board Meetings Plans & Documents Strategic Plan GIS Strategic Plan Sewer System Management Plan Capital Improvement Plan Climate Action Plan Budget Documents Annual Comprehensive Financial Reports Catalog of Enterprise Systems Staff Executive Leadership Team Organizational Structure Women in Wastewater Customers Residential Sale of Property Sewer Permit Permit Application Form Video Inspection Form Sewer Installation Requirements Sewer Overflows Overflow Prevention PIPES Program Local Utilities Odor Complaint Annexation Form Business Trucked Waste Program Construction Project Guidelines PIPES Program Project Bids & RFPs Odor Complaints Inspections Sustainability Environmental Stewardship Climate Action Plan Infrastructure, Operations & Environmental Committee Recycled Water Resource Recovery Collaboration Partnerships West County Agency West County Agency Meetings Agendas Minutes Audio Meeting Recording West County Agency Budget West County Agency Financials Rates & Fees Careers Job Openings Job Interest Notification Employee Promotional Opportunities Job Descriptions Career & Education Resources Wages and Benefits MOUs and Employee Agreements Wage Schedules Connect News Calendar Current Projects Community Engagement Student Outreach Program Bay Area Consortium for Water/Wastewater Education Pharmaceutical & Sharps Drop offs Contact Us Feedback Form Search for: Plans & Documents 2026-05-01T20:43:07+00:00 PLANS & DOCUMENTS At WCW, we are dedicated to open, honest communication, responsibility and trust. You can find all of our plans, documents and reports, including detailed financial information, below. WCW is nationally recognized for our commitment to accountability, repeatedly winning multiple transparency and financial excellence awards such as the Certificate of Achievement for Excellence in Financial Reporting from the Government Finance Officers Association, the District Transparency Certificate of Excellence from the Special District Leadership Foundation, and ongoing recognition from the California Society of Municipal Finance Officers. To us, responsibility includes more than transparency and trust today. It means planning ahead to support our community as its wastewater needs change and grow. We use innovative approaches, effective problem-solving and integrated partnerships to efficiently meet the demands of an expanding community and prepare for the future, as evidenced in all of our planning efforts. Additional Plans North Richmond Shoreline Living Levee Project Collaborative Shoreline Adaption Plan Overflow Emergency Response Plan Guide to California Wastewater (Water Education Foundation) Wastewater Agencies Integrated Master Planning Approach Strategic Plan Update from June 2023 Local Hazard Mitigation Plan, 2024 Executive Summary: 2025 WCW Ten-Year Infrastructure Improvement & Management Plan WCW’s Clean & Green Sustainability: The Next Generation of Progress This bold project began in the design phase in 2021, is estimated to be complete by 2024, and aims to reduce WCW’s energy consumption by 93%. Significant improvements to operational efficiencies include upgrading equipment and infrastructure at WCW’s Water Quality & Resource Recovery Plant (The Plant). In 2023 and 2024, the installation of solar photovoltaic (PV) arrays will be installed at various WCW locations. A new microgrid will also be installed to provide backup power to our plant operations. The project also allows WCW to move to a thermal drying system, which will reduce the amount of sludge sent to a landfill and significantly lower WCW’s GHG emissions. During the project, the construction of an additional Equalization Basin allows WCW to manage the influx of water during mega-storms and adapt to the effects climate change. Click here to learn more about the Clean & Green Project. STRATEGIC PLAN The 2026-2030 Strategic Plan maps out a path to guide WCW over the next five years, ensuring ongoing reliable service, while continuing to protect public health and the environment. The plan reflects our direction as an agency, supporting a vision for a future of collaboration, innovation, and trust. GIS STRATEGIC PLAN The GIS Strateg The Clean & Green Project – West County Wastewater Skip to content Sewer Emergencies/After Hours: (510) 222-6700 About Us Service Area Current Projects Ordinances & Codes COVID Response Board of Directors Elections Board Committees Finance & Administration Committee Infrastructure, Operations & Environmental Committee Ad Hoc Committees Meetings and Agendas Watch Live Board Meetings Plans & Documents Strategic Plan GIS Strategic Plan Sewer System Management Plan Capital Improvement Plan Climate Action Plan Budget Documents Annual Comprehensive Financial Reports Catalog of Enterprise Systems Staff Executive Leadership Team Organizational Structure Women in Wastewater Customers Residential Sale of Property Sewer Permit Permit Application Form Video Inspection Form Sewer Installation Requirements Sewer Overflows Overflow Prevention PIPES Program Local Utilities Odor Complaint Annexation Form Business Trucked Waste Program Construction Project Guidelines PIPES Program Project Bids & RFPs Odor Complaints Inspections Sustainability Environmental Stewardship Climate Action Plan Infrastructure, Operations & Environmental Committee Recycled Water Resource Recovery Collaboration Partnerships West County Agency West County Agency Meetings Agendas Minutes Audio Meeting Recording West County Agency Budget West County Agency Financials Rates & Fees Careers Job Openings Job Interest Notification Employee Promotional Opportunities Job Descriptions Career & Education Resources Wages and Benefits MOUs and Employee Agreements Wage Schedules Connect News Calendar Current Projects Community Engagement Student Outreach Program Bay Area Consortium for Water/Wastewater Education Pharmaceutical & Sharps Drop offs Contact Us Feedback Form Search for: About Us Service Area Current Projects Ordinances & Codes COVID Response Board of Directors Elections Board Committees Finance & Administration Committee Infrastructure, Operations & Environmental Committee Ad Hoc Committees Meetings and Agendas Watch Live Board Meetings Plans & Documents Strategic Plan GIS Strategic Plan Sewer System Management Plan Capital Improvement Plan Climate Action Plan Budget Documents Annual Comprehensive Financial Reports Catalog of Enterprise Systems Staff Executive Leadership Team Organizational Structure Women in Wastewater Customers Residential Sale of Property Sewer Permit Permit Application Form Video Inspection Form Sewer Installation Requirements Sewer Overflows Overflow Prevention PIPES Program Local Utilities Odor Complaint Annexation Form Business Trucked Waste Program Construction Project Guidelines PIPES Program Project Bids & RFPs Odor Complaints Inspections Sustainability Environmental Stewardship Climate Action Plan Infrastructure, Operations & Environmental Committee Recycled Water Resource Recovery Collaboration Partnerships West County Agency West County Agency Meetings Agendas Minutes Audio Meeting Recording West County Agency Budget West County Agency Financials Rates & Fees Careers Job Openings Job Interest Notification Employee Promotional Opportunities Job Descriptions Career & Education Resources Wages and Benefits MOUs and Employee Agreements Wage Schedules Connect News Calendar Current Projects Community Engagement Student Outreach Program Bay Area Consortium for Water/Wastewater Education Pharmaceutical & Sharps Drop offs Contact Us Feedback Form Search for: About Us Service Area Current Projects Ordinances & Codes COVID Response Board of Directors Elections Board Committees Finance & Administration Committee Infrastructure, Operations & Environmental Committee Ad Hoc Committees Meetings and Agendas Watch Live Board Meetings Plans & Documents Strategic Plan GIS Strategic Plan Sewer System Management Plan Capital Improvement Plan Climate Action Plan Budget Documents Annual Comprehensive Financial Reports Catalog of Enterprise Systems Staff Executive Leadership Team Organizational Structure Women in Wastewater Customers Residential Sale of Property Sewer Permit Permit Application Form Video Inspection Form Sewer Installation Requirements Sewer Overflows Overflow Prevention PIPES Program Local Utilities Odor Complaint Annexation Form Business Trucked Waste Program Construction Project Guidelines PIPES Program Project Bids & RFPs Odor Complaints Inspections Sustainability Environmental Stewardship Climate Action Plan Infrastructure, Operations & Environmental Committee Recycled Water Resource Recovery Collaboration Partnerships West County Agency West County Agency Meetings Agendas Minutes Audio Meeting Recording West County Agency Budget West County Agency Financials Rates & Fees Careers Job Openings Job Interest Notification Employee Promotional Opportunities Job Descriptions Career & Education Resources Wages and Benefits MOUs and Employee Agreements Wage Schedules Connect News Calendar Current Projects Community Engagement Student Outreach Program Bay Area Consortium for Water/Wastewater Education Pharmaceutical & Sharps Drop offs Contact Us Feedback Form Search for: The Clean & Green Project 2025-02-11T19:14:15+00:00    West County Wastewater – Main Office 2910 Hilltop Drive, Richmond, CA 94806 Water Quality & Resource Recovery Plant 2377 Garden Tract Road, Richmond, CA 94801 Business Hours 8:00 a.m.-12:00 p.m. 1:00 p.m.-5:00 p.m. Email [email protected] Sewer Emergencies (510) 222-6700 After Hours (510) 222-6700, option 1 Fax (510) 222-3277 Newsletter sign-up Email (required) * Select list(s) to subscribe to WCW Newsletter Sign Ups Example: Yes, I would like to receive emails from West County Wastewater. (You can unsubscribe anytime) Constant Contact Use. Please leave this field blank. Copyright 2026 West County Wastewater | All Rights Reserved Facebook Twitter Instagram Pinterest Page load link We use cookies on our website to give you the most relevant experience by remembering your preferences and repeat visits. By clicking “Accept”, you consent to the use of ALL the cookies. Do not sell my personal information . Cookie settings ACCEPT Manage consent Close Privacy Overview This website uses cookies to improve your experience while you navigate through the website. Out of these, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. We also use third-party cookies that help us analyze and understand how you use this website. These cookies will be stored in your browser only with your consent. You also have the option to opt-out of these cookies. 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SAVE & ACCEPT Please ensure Javascript is enabled for purposes of website accessibility Go to Top Customers – West County Wastewater Skip to content Sewer Emergencies/After Hours: (510) 222-6700 About Us Service Area Current Projects Ordinances & Codes COVID Response Board of Directors Elections Board Committees Finance & Administration Committee Infrastructure, Operations & Environmental Committee Ad Hoc Committees Meetings and Agendas Watch Live Board Meetings Plans & Documents Strategic Plan GIS Strategic Plan Sewer System Management Plan Capital Improvement Plan Climate Action Plan Budget Documents Annual Comprehensive Financial Reports Catalog of Enterprise Systems Staff Executive Leadership Team Organizational Structure Women in Wastewater Customers Residential Sale of Property Sewer Permit Permit Application Form Video Inspection Form Sewer Installation Requirements Sewer Overflows Overflow Prevention PIPES Program Local Utilities Odor Complaint Annexation Form Business Trucked Waste Program Construction Project Guidelines PIPES Program Project Bids & RFPs Odor Complaints Inspections Sustainability Environmental Stewardship Climate Action Plan Infrastructure, Operations & Environmental Committee Recycled Water Resource Recovery Collaboration Partnerships West County Agency West County Agency Meetings Agendas Minutes Audio Meeting Recording West County Agency Budget West County Agency Financials Rates & Fees Careers Job Openings Job Interest Notification Employee Promotional Opportunities Job Descriptions Career & Education Resources Wages and Benefits MOUs and Employee Agreements Wage Schedules Connect News Calendar Current Projects Community Engagement Student Outreach Program Bay Area Consortium for Water/Wastewater Education Pharmaceutical & Sharps Drop offs Contact Us Feedback Form Search for: About Us Service Area Current Projects Ordinances & Codes COVID Response Board of Directors Elections Board Committees Finance & Administration Committee Infrastructure, Operations & Environmental Committee Ad Hoc Committees Meetings and Agendas Watch Live Board Meetings Plans & Documents Strategic Plan GIS Strategic Plan Sewer System Management Plan Capital Improvement Plan Climate Action Plan Budget Documents Annual Comprehensive Financial Reports Catalog of Enterprise Systems Staff Executive Leadership Team Organizational Structure Women in Wastewater Customers Residential Sale of Property Sewer Permit Permit Application Form Video Inspection Form Sewer Installation Requirements Sewer Overflows Overflow Prevention PIPES Program Local Utilities Odor Complaint Annexation Form Business Trucked Waste Program Construction Project Guidelines PIPES Program Project Bids & RFPs Odor Complaints Inspections Sustainability Environmental Stewardship Climate Action Plan Infrastructure, Operations & Environmental Committee Recycled Water Resource Recovery Collaboration Partnerships West County Agency West County Agency Meetings Agendas Minutes Audio Meeting Recording West County Agency Budget West County Agency Financials Rates & Fees Careers Job Openings Job Interest Notification Employee Promotional Opportunities Job Descriptions Career & Education Resources Wages and Benefits MOUs and Employee Agreements Wage Schedules Connect News Calendar Current Projects Community Engagement Student Outreach Program Bay Area Consortium for Water/Wastewater Education Pharmaceutical & Sharps Drop offs Contact Us Feedback Form Search for: About Us Service Area Current Projects Ordinances & Codes COVID Response Board of Directors Elections Board Committees Finance & Administration Committee Infrastructure, Operations & Environmental Committee Ad Hoc Committees Meetings and Agendas Watch Live Board Meetings Plans & Documents Strategic Plan GIS Strategic Plan Sewer System Management Plan Capital Improvement Plan Climate Action Plan Budget Documents Annual Comprehensive Financial Reports Catalog of Enterprise Systems Staff Executive Leadership Team Organizational Structure Women in Wastewater Customers Residential Sale of Property Sewer Permit Permit Application Form Video Inspection Form Sewer Installation Requirements Sewer Overflows Overflow Prevention PIPES Program Local Utilities Odor Complaint Annexation Form Business Trucked Waste Program Construction Project Guidelines PIPES Program Project Bids & RFPs Odor Complaints Inspections Sustainability Environmental Stewardship Climate Action Plan Infrastructure, Operations & Environmental Committee Recycled Water Resource Recovery Collaboration Partnerships West County Agency West County Agency Meetings Agendas Minutes Audio Meeting Recording West County Agency Budget West County Agency Financials Rates & Fees Careers Job Openings Job Interest Notification Employee Promotional Opportunities Job Descriptions Career & Education Resources Wages and Benefits MOUs and Employee Agreements Wage Schedules Connect News Calendar Current Projects Community Engagement Student Outreach Program Bay Area Consortium for Water/Wastewater Education Pharmaceutical & Sharps Drop offs Contact Us Feedback Form Search for: Customers 2026-03-31T20:19:32+00:00 Customers The West County Wastewater team is dedicated to providing reliable, professional, high-quality service to residential and business customers within our district boundaries. Safe and effective wastewater services are vital to protecting our community’s public health and the environment. WCW continuously monitors and inspects the wastewater collection system, including pipes, pumps and public mains, to keep operations running smoothly and sewage flowing away from homes and businesses. Our team is available 24 hours a day, seven days a week to respond to sewer emergencies, such as overflows. We rigorously test our treated water, ensuring viruses, bacteria and other contaminants do not survive. Proper wastewater collection, treatment and disposal prevent the spread of disease and keeps raw sewage from entering our environment, including the San Francisco Bay, keeping our residents, beaches and ecosystem healthy and safe. Most of our treated water is used as recycled water for industrial purposes. LEARN MORE ABOUT US Sale of Property Sewer Permit & Inspections Sewage Overflows Overflow Prevention PIPES Program Public Utilities Odor Complaint Capital Improvements Sewer Laterals Who is Responsible? WCW maintains its sewer mains located within public streets or easements, as well as the pipes, pumps and other components that make up the sewage collection, treatment and disposal system. Customers are responsible for the internal plumbing and sewer lateral up to the point of connection with the public sewer main, including the portion under the sidewalk and street. A WCW sewer permit is required for all sewer work that takes place outside of a building. SEWER REPAIRS & PERMITS What is a Sewer Lateral? A sewer lateral pipe connects your property to the public sewer. Property owners are responsible for the care and maintenance of laterals. When buying or selling a house, you need a certificate of sewer lateral compliance from WCW. How Can I Prevent Backups? Most overflows and backups are caused by FOG (fats, oils and grease) that clog drains and pumps or by inappropriate items, like wipes, floss or hygiene products that get flushed down the toilet. You can prevent backups by throwing these items in the trash and keeping them out of your drains and pipes. Property owners are also required to install a backwater overflow prevention device. OVERFLOW PREVENTION How Can I Report an Odor Issue? To report an odor issue, call WCW at (510) 222-6700. Residential Services Business Services Sewer Permit All sewer work that takes place outside a building or home requires a WCW sewer permit before work can begin. This includes installations, repairs and replacements. Whether you are a homeowner, business owner, developer or contractor, WCW is committed to makin Collaboration – West County Wastewater Skip to content Sewer Emergencies/After Hours: (510) 222-6700 About Us Service Area Current Projects Ordinances & Codes COVID Response Board of Directors Elections Board Committees Finance & Administration Committee Infrastructure, Operations & Environmental Committee Ad Hoc Committees Meetings and Agendas Watch Live Board Meetings Plans & Documents Strategic Plan GIS Strategic Plan Sewer System Management Plan Capital Improvement Plan Climate Action Plan Budget Documents Annual Comprehensive Financial Reports Catalog of Enterprise Systems Staff Executive Leadership Team Organizational Structure Women in Wastewater Customers Residential Sale of Property Sewer Permit Permit Application Form Video Inspection Form Sewer Installation Requirements Sewer Overflows Overflow Prevention PIPES Program Local Utilities Odor Complaint Annexation Form Business Trucked Waste Program Construction Project Guidelines PIPES Program Project Bids & RFPs Odor Complaints Inspections Sustainability Environmental Stewardship Climate Action Plan Infrastructure, Operations & Environmental Committee Recycled Water Resource Recovery Collaboration Partnerships West County Agency West County Agency Meetings Agendas Minutes Audio Meeting Recording West County Agency Budget West County Agency Financials Rates & Fees Careers Job Openings Job Interest Notification Employee Promotional Opportunities Job Descriptions Career & Education Resources Wages and Benefits MOUs and Employee Agreements Wage Schedules Connect News Calendar Current Projects Community Engagement Student Outreach Program Bay Area Consortium for Water/Wastewater Education Pharmaceutical & Sharps Drop offs Contact Us Feedback Form Search for: About Us Service Area Current Projects Ordinances & Codes COVID Response Board of Directors Elections Board Committees Finance & Administration Committee Infrastructure, Operations & Environmental Committee Ad Hoc Committees Meetings and Agendas Watch Live Board Meetings Plans & Documents Strategic Plan GIS Strategic Plan Sewer System Management Plan Capital Improvement Plan Climate Action Plan Budget Documents Annual Comprehensive Financial Reports Catalog of Enterprise Systems Staff Executive Leadership Team Organizational Structure Women in Wastewater Customers Residential Sale of Property Sewer Permit Permit Application Form Video Inspection Form Sewer Installation Requirements Sewer Overflows Overflow Prevention PIPES Program Local Utilities Odor Complaint Annexation Form Business Trucked Waste Program Construction Project Guidelines PIPES Program Project Bids & RFPs Odor Complaints Inspections Sustainability Environmental Stewardship Climate Action Plan Infrastructure, Operations & Environmental Committee Recycled Water Resource Recovery Collaboration Partnerships West County Agency West County Agency Meetings Agendas Minutes Audio Meeting Recording West County Agency Budget West County Agency Financials Rates & Fees Careers Job Openings Job Interest Notification Employee Promotional Opportunities Job Descriptions Career & Education Resources Wages and Benefits MOUs and Employee Agreements Wage Schedules Connect News Calendar Current Projects Community Engagement Student Outreach Program Bay Area Consortium for Water/Wastewater Education Pharmaceutical & Sharps Drop offs Contact Us Feedback Form Search for: About Us Service Area Current Projects Ordinances & Codes COVID Response Board of Directors Elections Board Committees Finance & Administration Committee Infrastructure, Operations & Environmental Committee Ad Hoc Committees Meetings and Agendas Watch Live Board Meetings Plans & Documents Strategic Plan GIS Strategic Plan Sewer System Management Plan Capital Improvement Plan Climate Action Plan Budget Documents Annual Comprehensive Financial Reports Catalog of Enterprise Systems Staff Executive Leadership Team Organizational Structure Women in Wastewater Customers Residential Sale of Property Sewer Permit Permit Application Form Video Inspection Form Sewer Installation Requirements Sewer Overflows Overflow Prevention PIPES Program Local Utilities Odor Complaint Annexation Form Business Trucked Waste Program Construction Project Guidelines PIPES Program Project Bids & RFPs Odor Complaints Inspections Sustainability Environmental Stewardship Climate Action Plan Infrastructure, Operations & Environmental Committee Recycled Water Resource Recovery Collaboration Partnerships West County Agency West County Agency Meetings Agendas Minutes Audio Meeting Recording West County Agency Budget West County Agency Financials Rates & Fees Careers Job Openings Job Interest Notification Employee Promotional Opportunities Job Descriptions Career & Education Resources Wages and Benefits MOUs and Employee Agreements Wage Schedules Connect News Calendar Current Projects Community Engagement Student Outreach Program Bay Area Consortium for Water/Wastewater Education Pharmaceutical & Sharps Drop offs Contact Us Feedback Form Search for: Collaboration 2026-03-23T01:33:19+00:00 Collaboration More Than the Sum of Our Parts As an innovative agency that promotes service, trust, reliability and progress, West County Wastewater knows that part of meeting our mission and vision means partnering with other agencies to accomplish goals that benefit the entire region. Whether it is working together to reduce environmental pollution, protect our Bay, expand recycled water or maintain infrastructure for reliable wastewater service, WCW is devoted to thoughtful, inspirational leadership and integrated collaboration. Our priority is to support a growing community, protecting regional public health and our natural surroundings now and into the future. A key part of our five-year Strategic Plan, WCW remains dedicated to strengthening collaborative efforts, including cultivating new opportunities for ongoing regional success. ABOUT US STRATEGIC PLAN Partnerships WCW partners with the following state, local and federal organizations on a variety of initiatives that support our mission to safely and responsibly collect and treat wastewater for reuse, as well as protect public health and the environment. Local Government, Utilities, Business & Trade Environmental Protection Education Local Government, Utilities, Business & Trade Association of Bay Area Governments California Special Districts Association mapping program California Association of Sanitation Agencies Contra Costa County Public Health, UC Berkeley, Central Contra Costa Sanitary District, Delta Diablo (Wastewater) and WCW Collaborative wastewater monitoring program intended to provide high quality data to Contra Costa County Public Health which can be helpful in making public health decisions related to the COVID-19 pandemic. City of Pinole City of Richmond City of San Pablo Contra Costa County East Bay Municipal Utility District (EBMUD) 866.403.2683 – Learn More Under a long-standing agreement with EBMUD, WCW sends most of its treated wastewater to be used as recycled water for industrial heating and cooling purposes, an agreement that saves valuable drinking water and protects the environment. Pacific Gas & Electric (PG&E) 800.743.5000 Republic Services (Solid Waste Disposal and Recycling Service) 510.262.7100 Council of Business and Industry – West Contra Costa County Various Chambers of Commerce Bay Area Biosolids Coalition WCW is a member of the Bay Area Biosolids Coalition, a regional partnership to create a local sustainable solution to biosolids management. The coalition is committed to creating energy from biosolids to generate clean and renewable energy resources. Learn more at bayareabiosolids.com . Bay Area Clean Water Agencies National Association of Clean Water Agencies North Richmond Horizontal Levee Group WCW and multiple non-profit and local Connect – West County Wastewater Skip to content Sewer Emergencies/After Hours: (510) 222-6700 About Us Service Area Current Projects Ordinances & Codes COVID Response Board of Directors Elections Board Committees Finance & Administration Committee Infrastructure, Operations & Environmental Committee Ad Hoc Committees Meetings and Agendas Watch Live Board Meetings Plans & Documents Strategic Plan GIS Strategic Plan Sewer System Management Plan Capital Improvement Plan Climate Action Plan Budget Documents Annual Comprehensive Financial Reports Catalog of Enterprise Systems Staff Executive Leadership Team Organizational Structure Women in Wastewater Customers Residential Sale of Property Sewer Permit Permit Application Form Video Inspection Form Sewer Installation Requirements Sewer Overflows Overflow Prevention PIPES Program Local Utilities Odor Complaint Annexation Form Business Trucked Waste Program Construction Project Guidelines PIPES Program Project Bids & RFPs Odor Complaints Inspections Sustainability Environmental Stewardship Climate Action Plan Infrastructure, Operations & Environmental Committee Recycled Water Resource Recovery Collaboration Partnerships West County Agency West County Agency Meetings Agendas Minutes Audio Meeting Recording West County Agency Budget West County Agency Financials Rates & Fees Careers Job Openings Job Interest Notification Employee Promotional Opportunities Job Descriptions Career & Education Resources Wages and Benefits MOUs and Employee Agreements Wage Schedules Connect News Calendar Current Projects Community Engagement Student Outreach Program Bay Area Consortium for Water/Wastewater Education Pharmaceutical & Sharps Drop offs Contact Us Feedback Form Search for: About Us Service Area Current Projects Ordinances & Codes COVID Response Board of Directors Elections Board Committees Finance & Administration Committee Infrastructure, Operations & Environmental Committee Ad Hoc Committees Meetings and Agendas Watch Live Board Meetings Plans & Documents Strategic Plan GIS Strategic Plan Sewer System Management Plan Capital Improvement Plan Climate Action Plan Budget Documents Annual Comprehensive Financial Reports Catalog of Enterprise Systems Staff Executive Leadership Team Organizational Structure Women in Wastewater Customers Residential Sale of Property Sewer Permit Permit Application Form Video Inspection Form Sewer Installation Requirements Sewer Overflows Overflow Prevention PIPES Program Local Utilities Odor Complaint Annexation Form Business Trucked Waste Program Construction Project Guidelines PIPES Program Project Bids & RFPs Odor Complaints Inspections Sustainability Environmental Stewardship Climate Action Plan Infrastructure, Operations & Environmental Committee Recycled Water Resource Recovery Collaboration Partnerships West County Agency West County Agency Meetings Agendas Minutes Audio Meeting Recording West County Agency Budget West County Agency Financials Rates & Fees Careers Job Openings Job Interest Notification Employee Promotional Opportunities Job Descriptions Career & Education Resources Wages and Benefits MOUs and Employee Agreements Wage Schedules Connect News Calendar Current Projects Community Engagement Student Outreach Program Bay Area Consortium for Water/Wastewater Education Pharmaceutical & Sharps Drop offs Contact Us Feedback Form Search for: About Us Service Area Current Projects Ordinances & Codes COVID Response Board of Directors Elections Board Committees Finance & Administration Committee Infrastructure, Operations & Environmental Committee Ad Hoc Committees Meetings and Agendas Watch Live Board Meetings Plans & Documents Strategic Plan GIS Strategic Plan Sewer System Management Plan Capital Improvement Plan Climate Action Plan Budget Documents Annual Comprehensive Financial Reports Catalog of Enterprise Systems Staff Executive Leadership Team Organizational Structure Women in Wastewater Customers Residential Sale of Property Sewer Permit Permit Application Form Video Inspection Form Sewer Installation Requirements Sewer Overflows Overflow Prevention PIPES Program Local Utilities Odor Complaint Annexation Form Business Trucked Waste Program Construction Project Guidelines PIPES Program Project Bids & RFPs Odor Complaints Inspections Sustainability Environmental Stewardship Climate Action Plan Infrastructure, Operations & Environmental Committee Recycled Water Resource Recovery Collaboration Partnerships West County Agency West County Agency Meetings Agendas Minutes Audio Meeting Recording West County Agency Budget West County Agency Financials Rates & Fees Careers Job Openings Job Interest Notification Employee Promotional Opportunities Job Descriptions Career & Education Resources Wages and Benefits MOUs and Employee Agreements Wage Schedules Connect News Calendar Current Projects Community Engagement Student Outreach Program Bay Area Consortium for Water/Wastewater Education Pharmaceutical & Sharps Drop offs Contact Us Feedback Form Search for: Connect 2026-02-09T21:11:41+00:00 CONNECT West County Wastewater (WCW) is devoted to the community we serve – protecting both public health and our natural surroundings. With that responsibility comes our dedication to keeping residents informed about what’s happening with wastewater at WCW and in the region. Whether it is FOG (fats, oils, grease) and wipes education or describing the wastewater treatment process, WCW educates the community about wastewater and the value of wastewater service. We offer a variety of educational opportunities, such as Water Quality and Resource Recovery Plant tours , public presentations and school visits, on-site business pollution prevention support, and involvement at community events. At WCW, we believe our role in the community goes beyond providing wastewater service and into supporting and nurturing strong, diverse and vibrant neighborhoods. Keep reading to discover more about WCW, learn about our role in the community, find out about current construction projects and get connected with student and community engagement opportunities. JOIN US ON SOCIAL MEDIA PIPES Program COVID-19 Response Fog & Wipes Clog Pipes Sewage Overflows Pharmaceutical & Sharps Drop Off Business Pollution Prevention NEWS & ANNOUNCEMENTS Prop 218 Hearing Notice Mailed to Property Owners 2026-04-22T15:38:55+00:00 April 15th, 2026 | On March 3, 2026, the WCW Board of Directors set a public hearing date of June 3, 2026, for a new proposed five-year Sewer Service [...] Read More Property Lease Public Hearing Cancellation 2026-04-08T18:34:22+00:00 April 8th, 2026 | The public hearing regarding the lease of WCW-owned property, previously noticed in the West County Times for the April 15, 2026, Board of Directors meeting, will [...] Read More Women’s History Month 2026 Gallery News & Announcements Women’s History Month 2026 2026-04-08T02:57:13+00:00 April 1st, 2026 | WCW is so proud of our amazing staff, but in March, we especially honor our women during Women's History Month. These ladies shine so bright [...] Read More WCW Celebrates Women’s History Month! Gallery News & Announcements WCW Celebrates Women’s History Month! 2026-04-08T02:57:13+00:00 March 2nd, 2026 | This year's theme for Women's History Month is "Leading the Change: Women Shaping a Sustainable Future." Check out our Women in Wastewater series and read [...] Read More February is Black History Month Gallery News & Announcements , Public Information February is Black History Month 2026-02-09T21:07:44+00:00 February 9th, 2026 | WCW Honors Black History Month in February. This year is especially significant because 2026 marks the 100-year anniversary of Black History Week in America. Read More NEW! Women in Wastewater Article: Marica Smith Gallery News & Announcements , W Customers – West County Wastewater Skip to content Sewer Emergencies/After Hours: (510) 222-6700 About Us Service Area Current Projects Ordinances & Codes COVID Response Board of Directors Elections Board Committees Finance & Administration Committee Infrastructure, Operations & Environmental Committee Ad Hoc Committees Meetings and Agendas Watch Live Board Meetings Plans & Documents Strategic Plan GIS Strategic Plan Sewer System Management Plan Capital Improvement Plan Climate Action Plan Budget Documents Annual Comprehensive Financial Reports Catalog of Enterprise Systems Staff Executive Leadership Team Organizational Structure Women in Wastewater Customers Residential Sale of Property Sewer Permit Permit Application Form Video Inspection Form Sewer Installation Requirements Sewer Overflows Overflow Prevention PIPES Program Local Utilities Odor Complaint Annexation Form Business Trucked Waste Program Construction Project Guidelines PIPES Program Project Bids & RFPs Odor Complaints Inspections Sustainability Environmental Stewardship Climate Action Plan Infrastructure, Operations & Environmental Committee Recycled Water Resource Recovery Collaboration Partnerships West County Agency West County Agency Meetings Agendas Minutes Audio Meeting Recording West County Agency Budget West County Agency Financials Rates & Fees Careers Job Openings Job Interest Notification Employee Promotional Opportunities Job Descriptions Career & Education Resources Wages and Benefits MOUs and Employee Agreements Wage Schedules Connect News Calendar Current Projects Community Engagement Student Outreach Program Bay Area Consortium for Water/Wastewater Education Pharmaceutical & Sharps Drop offs Contact Us Feedback Form Search for: About Us Service Area Current Projects Ordinances & Codes COVID Response Board of Directors Elections Board Committees Finance & Administration Committee Infrastructure, Operations & Environmental Committee Ad Hoc Committees Meetings and Agendas Watch Live Board Meetings Plans & Documents Strategic Plan GIS Strategic Plan Sewer System Management Plan Capital Improvement Plan Climate Action Plan Budget Documents Annual Comprehensive Financial Reports Catalog of Enterprise Systems Staff Executive Leadership Team Organizational Structure Women in Wastewater Customers Residential Sale of Property Sewer Permit Permit Application Form Video Inspection Form Sewer Installation Requirements Sewer Overflows Overflow Prevention PIPES Program Local Utilities Odor Complaint Annexation Form Business Trucked Waste Program Construction Project Guidelines PIPES Program Project Bids & RFPs Odor Complaints Inspections Sustainability Environmental Stewardship Climate Action Plan Infrastructure, Operations & Environmental Committee Recycled Water Resource Recovery Collaboration Partnerships West County Agency West County Agency Meetings Agendas Minutes Audio Meeting Recording West County Agency Budget West County Agency Financials Rates & Fees Careers Job Openings Job Interest Notification Employee Promotional Opportunities Job Descriptions Career & Education Resources Wages and Benefits MOUs and Employee Agreements Wage Schedules Connect News Calendar Current Projects Community Engagement Student Outreach Program Bay Area Consortium for Water/Wastewater Education Pharmaceutical & Sharps Drop offs Contact Us Feedback Form Search for: About Us Service Area Current Projects Ordinances & Codes COVID Response Board of Directors Elections Board Committees Finance & Administration Committee Infrastructure, Operations & Environmental Committee Ad Hoc Committees Meetings and Agendas Watch Live Board Meetings Plans & Documents Strategic Plan GIS Strategic Plan Sewer System Management Plan Capital Improvement Plan Climate Action Plan Budget Documents Annual Comprehensive Financial Reports Catalog of Enterprise Systems Staff Executive Leadership Team Organizational Structure Women in Wastewater Customers Residential Sale of Property Sewer Permit Permit Application Form Video Inspection Form Sewer Installation Requirements Sewer Overflows Overflow Prevention PIPES Program Local Utilities Odor Complaint Annexation Form Business Trucked Waste Program Construction Project Guidelines PIPES Program Project Bids & RFPs Odor Complaints Inspections Sustainability Environmental Stewardship Climate Action Plan Infrastructure, Operations & Environmental Committee Recycled Water Resource Recovery Collaboration Partnerships West County Agency West County Agency Meetings Agendas Minutes Audio Meeting Recording West County Agency Budget West County Agency Financials Rates & Fees Careers Job Openings Job Interest Notification Employee Promotional Opportunities Job Descriptions Career & Education Resources Wages and Benefits MOUs and Employee Agreements Wage Schedules Connect News Calendar Current Projects Community Engagement Student Outreach Program Bay Area Consortium for Water/Wastewater Education Pharmaceutical & Sharps Drop offs Contact Us Feedback Form Search for: Customers 2026-03-31T20:19:32+00:00 Customers The West County Wastewater team is dedicated to providing reliable, professional, high-quality service to residential and business customers within our district boundaries. Safe and effective wastewater services are vital to protecting our community’s public health and the environment. WCW continuously monitors and inspects the wastewater collection system, including pipes, pumps and public mains, to keep operations running smoothly and sewage flowing away from homes and businesses. Our team is available 24 hours a day, seven days a week to respond to sewer emergencies, such as overflows. We rigorously test our treated water, ensuring viruses, bacteria and other contaminants do not survive. Proper wastewater collection, treatment and disposal prevent the spread of disease and keeps raw sewage from entering our environment, including the San Francisco Bay, keeping our residents, beaches and ecosystem healthy and safe. Most of our treated water is used as recycled water for industrial purposes. LEARN MORE ABOUT US Sale of Property Sewer Permit & Inspections Sewage Overflows Overflow Prevention PIPES Program Public Utilities Odor Complaint Capital Improvements Sewer Laterals Who is Responsible? WCW maintains its sewer mains located within public streets or easements, as well as the pipes, pumps and other components that make up the sewage collection, treatment and disposal system. Customers are responsible for the internal plumbing and sewer lateral up to the point of connection with the public sewer main, including the portion under the sidewalk and street. A WCW sewer permit is required for all sewer work that takes place outside of a building. SEWER REPAIRS & PERMITS What is a Sewer Lateral? A sewer lateral pipe connects your property to the public sewer. Property owners are responsible for the care and maintenance of laterals. When buying or selling a house, you need a certificate of sewer lateral compliance from WCW. How Can I Prevent Backups? Most overflows and backups are caused by FOG (fats, oils and grease) that clog drains and pumps or by inappropriate items, like wipes, floss or hygiene products that get flushed down the toilet. You can prevent backups by throwing these items in the trash and keeping them out of your drains and pipes. Property owners are also required to install a backwater overflow prevention device. OVERFLOW PREVENTION How Can I Report an Odor Issue? To report an odor issue, call WCW at (510) 222-6700. Residential Services Business Services Sewer Permit All sewer work that takes place outside a building or home requires a WCW sewer permit before work can begin. This includes installations, repairs and replacements. Whether you are a homeowner, business owner, developer or contractor, WCW is committed to makin Pharmaceutical Drop offs – West County Wastewater Skip to content Sewer Emergencies/After Hours: (510) 222-6700 About Us Service Area Current Projects Ordinances & Codes COVID Response Board of Directors Elections Board Committees Finance & Administration Committee Infrastructure, Operations & Environmental Committee Ad Hoc Committees Meetings and Agendas Watch Live Board Meetings Plans & Documents Strategic Plan GIS Strategic Plan Sewer System Management Plan Capital Improvement Plan Climate Action Plan Budget Documents Annual Comprehensive Financial Reports Catalog of Enterprise Systems Staff Executive Leadership Team Organizational Structure Women in Wastewater Customers Residential Sale of Property Sewer Permit Permit Application Form Video Inspection Form Sewer Installation Requirements Sewer Overflows Overflow Prevention PIPES Program Local Utilities Odor Complaint Annexation Form Business Trucked Waste Program Construction Project Guidelines PIPES Program Project Bids & RFPs Odor Complaints Inspections Sustainability Environmental Stewardship Climate Action Plan Infrastructure, Operations & Environmental Committee Recycled Water Resource Recovery Collaboration Partnerships West County Agency West County Agency Meetings Agendas Minutes Audio Meeting Recording West County Agency Budget West County Agency Financials Rates & Fees Careers Job Openings Job Interest Notification Employee Promotional Opportunities Job Descriptions Career & Education Resources Wages and Benefits MOUs and Employee Agreements Wage Schedules Connect News Calendar Current Projects Community Engagement Student Outreach Program Bay Area Consortium for Water/Wastewater Education Pharmaceutical & Sharps Drop offs Contact Us Feedback Form Search for: About Us Service Area Current Projects Ordinances & Codes COVID Response Board of Directors Elections Board Committees Finance & Administration Committee Infrastructure, Operations & Environmental Committee Ad Hoc Committees Meetings and Agendas Watch Live Board Meetings Plans & Documents Strategic Plan GIS Strategic Plan Sewer System Management Plan Capital Improvement Plan Climate Action Plan Budget Documents Annual Comprehensive Financial Reports Catalog of Enterprise Systems Staff Executive Leadership Team Organizational Structure Women in Wastewater Customers Residential Sale of Property Sewer Permit Permit Application Form Video Inspection Form Sewer Installation Requirem